Best Bank Springfield Near Me

Kalia Noonan: Great bank but I have to call every single time I make a deposit in the night box because it either “gets stuck” even though I hear it drop or like today I was told that nobody checked it from the weekend. It’s frustrating.

Nick Driskell: Super friendly and very helpful folks. I wish Corporate would invest a bit more into the app. The staff here are incredible though.

Jackson: Great customer service!

Doug Carrell: First bank ever to refuse to do a USAA cash advance for me.

Hazelrigg's Professional Auto Service: Great customer service. Love working with Cyndi, check them out at their new location.

Brad Hill: A great bank for personal and commercial banking.

Les Harris: Great customer Service! Cyndi & her Staff Care about their clients here in Springfield Mo.

Max Muzychenko: Worst customer service compared to any institution. They never answer the phone at this branch so don’t bother calling. That’s not the worst, they will hold your check on purpose until you have a negative balance then they will throw in an insufficient fund fee.

The Drummer for The Burdocks: This is my main bank location, since it feels so safe and homey. I always get one of the same two attendants, and both of them always help me out as fast as possible. No problems, no stress, no questions. Top notch group of people.

Ja B: Very slow

Sandy Vaughn: I have used this bank for roughly 14 years. I love it, and I think the branches are conveniently located. I really love the virtual teller ATM. Do wish it was open later. But it's open till 7 and sometimes I can make it there before it shuts down, work permitting that is. The staff is always kind, courteous and very helpful.

Adam Niffen: I haven’t had any issues banking here until I used the ATM for a cash deposit, they keep your money for an entire day without notifying you beforehand that they are doing so. I called and no valuable help was offered. As someone who runs a small business, cash flow is important and keeping someone’s cash without letting them know is an issue.

Marty & Krissy Sinor: I receive great service from this location. I had an exceptional experience with Rachael. I feel she went above and beyond to ensure my satisfaction.

sluggo andrews: This bank is the reason we were able to become debt free. It began with a 0% interest bank card on all transfers. They extended the offer a few times over the next three years. Thanks to them, we paid off a huge pile of credit card debt, and were able to achieve a A+ credit rating. This allowed us to buy a new car at an incredible low interest rate. Now paid in full! We decided to buy a home here in Springfield, they were the FIRST place we went for the loan. The bank has truly been a awesome experience!

LindseyTheAwesome M: This use to be my favorite branch to visit. Now, I go out of my way not to go there. The ladies working there now are rude and liars. Makes me think about changing banks all together.

Jason Hynson: Great people!

jiXen Dawn: This bank always helps me through every step. The patience helps me manage my finances easy and stress free.

cassie kite: I love banking here! Morgan and Kendall are my favorite tellers. They are always so positive and willing to help!

Michael Hardesty: Polite

Lorrayne Royce: They go above and beyond their call of duty

Stacie Harrell: They have been my bank for years. So dependable and friendly. I won't go anywhere else!

R Anders: My bank since I was 15yo. (I'm 53 now).. Thanks G BANK MO & STAFF..

Max Muzychenko: They never answer the phone

Linz W: I've never had a bank ask for my social and employment status to cash a check... Employees were nice but sooooo slow.

Annika Sanders: I Love this Bank they know All there ppl by name and faces ...

James Evans: I indeed had a lot of business with this bank over a lifetime, then someone representing the bank got her wires crossed started calling Fraud.Needless to say, I left this Fraudulent business never to return.

hattie farmer: Convenient location. Friendly neighborhood vibe from staff.

Jessica Todd: Only had my account 3 days made a deposit at the ATM like I was told I could do and here it is 30 hours later and they still haven't applied it to my account.. I'm really pissed off I even called and they said it would be in my account by 6:30 PM today and still nothing. Thinking I should have went with another bank...

Tanzy Strange: Everything about this bank has been convenient. It's near my home & job. However if you use their banking app to deposit a check it will be about 3 days before your funds are available. That's not ok.

Denise F.: The tellers are very friendly. Greet me by name when I walk in. Have been with this bank for 12 years and won't ever leave!I had my bank card info stolen and they helped me through that. They called to let me know someone tried to use my card number to buy a train ticket in Spain! I'm so thankful for them catching this from the second it happened. I came out not losing a penny. Love this bank!

Tommy Roe: My bank for 35+ years. Great personal service and support.

Over road: You and bank of amaerica are the only 2 banks that can't read a card

Terri Nunn: I always receive excellent service from the folks at this branch. They, like all of us, have to abide by corporate rules that sometimes are a pain. But the Kearney branch has never failed to give me great customer service.

Dr.Phil Bigone: I had banked here for almost a year. Being out of state and using online banking I depended on online services. After having many times being locked out of my account due to bank changes I decided to close my account. The password was always being interpreted and had to call everytime to gain account access. For this reason I closed the account. The IT department I hold responsible for this. The bank personal were always helpful and friendly.

Takeo Conklin: Drive-through closes at 5 o'clock on a Friday.

Brian “Friend of God”: Very friendly staff. They don’t let customers use the restroom 🤨

Chris Mckinney: Dirty, nasty employees. One lady claimed my birth certificate was a "fake" because she didnt know what an out of state birth certificate looked like. Overall very very rude.

5 min relaxing: thank you miss Renee you are always so professional & sweet !

William Book: Loved it I bank there

Tasha Choate: We never have any problems with this location... I actually like it better than on north glenstone.

Helen Boerner: Some of the most unhelpful women behind the counter. An older woman lied to me when I asked her if she activated my debit card. She gave me an off look ANd sand thats what the other guy who did my paperwork had done. Awful customer service. There mobile AND online banking is a nightmare. The phone to check your balance kept denying and cutting off. . I cant even link my dave app

Nick Mueller: My wife and I came in to open an account and were fantastically serviced by out new favorite PB, Chandler. Chandler was super helpful in answering all of our questions and concerns. We left with peace of mind and knowing who we will come to with any of our future financial ventures.

Josh Pahl: Good service 5 ⭐

Cynthia Ferrell: Chandler was great!! Fantastic service.

Angela Kappler: Customer orientated service. They care!

Hailey Fitz: I was setting up a checking account and it didn't even take 20 minutes. Jacob helped me and he kept me informed and he was very nice a friendly. I had a pretty good experience.

Burt Robinson: Staff is always helpful and friendly. They go above and beyond for their customers.

Demidragonborn: Kept giving me the run-around over and over when trying to withdraw my money and nobody seems to know what they're doing at this location.

Greg Kerr: NEVER BANK WITH THEM. HORRIBLE BANK AND CUSTOMER SERVICE SUCKS.

Angelique Overstreet: Quick no wait friendly service

Minnie Wilson: ALWAYS HAVE USED IT❗❗T

David H.: WATCH OUT!... WHEN YOU WITHDRAW ANY AMOUNT OF CASH THE TELLERS WILL CASUALLY ASK WHAT ITS FOR... A COUPLE MINUTES AFTER YOU LEAVE CORPORATE CALLS AND ASKS WHAT THE MONEY WAS FOR... WORST BANK EVER... MY SISTER USED TO WORK THERE... IT'S A HORRIBLE INSTITUTION.

Abra Hay: This branch is the worst in Springfield ten fold. Went up to drive up lane to get balances of both accounts because ATM had 3 patrons in line. Waited at drive up for 4 min and was treated like dirt. Im not looking for a lunch time conversation but geez you can be jovial towards customers. I will never be back to this branch it is worth the extra driving to go anywhere else! Learn some manners and remember to be courteous to your customers for they are the ones who are providing you with their business. Great Southern is not the only Bank in Springfield just remember that.

Christopher Vernoy: Very helpful and one of the best branches in town I would recommend then to anyone looking for a bank

Kevin Eaton: If you strictly use their mobile app you wont have a problem...on the other hand if you need help and call the 1800 number to the solutions center expect snotty attitude and people who hate their jobs and hate assisting customers even more. If you go to the w kearney branch and you find yourself talking to Renee Wadlington dont just get up and leave but run!! This lady doesnt have a customer service bone in her body. Her idea is to point the blame on whoever or whatever instead of resolving the issue. She was so aggrivating i couldnt finish the dispute i initiated and had to walk away from her..her blame game was just too much. The customer service is why i switched to Bank of America and this lady just confirmed that I made the right decision!! Brandon the branch manager at this location however is truly an asset to this bank! He took my complaint seriously and if great southern is smart they will realize what a great manager he is. Move Brandon up and move Renee out!!

Jessica Wright: I love this place!

Wesley Smith: The staff are very friendly, quick and efficient! That are knowledgeable and make everything a very seamless process.

Jarrod Golden: 3301 E Sunshine StSpringfield, MO 65804 This location employs individuals that are not fully qualified to do their job.I requested a sum of Mexican currency, which they said had no fees. Upon receipt it was $60.00 short. I asked the teller why, she said they send the request to another entity and they based the sum on '"a calculation." I knew the exchange rates for the date I made the request and informed her of this. She replied with the same answer three times before I decided she was too dumb to continue talking to. Disgusted, I walked out.Unsatisfied, I walked back in and saw another teller, hoping for something a little more educated. Pretty much the same answer and unable to do the math. Again, frustrated, I walked out.Starting to get really irritated and kicking myself for accepting the answers I received, I walked back into the bank to speak with the manager.Upon asking the manager to do the math, she rudely replied,"I don't do math. Just because I work in a bank doesn't mean I do math!"Wow, a bank where none of the employees knows basic math! I gave the money back and departed.This bank is set up to use people's funds at their own discretion. They fool the public with a $50.00 referral program written in bold lettering, but after reading into the fine print, one could make a million dollar deposit and not qualify. One needs to be on direct deposit for a pre-determined timeframe.Why do they do this? So they have a better idea how much money is guaranteed to hit their vault, so they can invest your funds as if it was theirs. They can do this safely knowing that if they invest wrong, customers are protected by Federal Insurance.I wouldn't mind so much if the employees were friendly and competent, if the bank actually had employees sitting at their desks (several empty desks), or if they passed some of the benefits from investing customers funds back to the customer.I think this bank, much like the ones popping up all over, are keen to the fact that it's one of the easiest means for rich people to fleece the public.Every responsible adult needs to have a bank account, and that's where they get you.Avoid Commerce Bank at 3301 E Sunshine St, Springfield, MO 65804-update 04/10/02- Some time after posting this, my credit card was canceled. When asked about it, they said I did it. I asked when I supposedly did this, they told me they didn't know. I know I didn't, so, beware if you have an account and give a negative rating.

Zackie Ihrig: Great bank great people! Not too sure why there are so many low ratings for this bank.

DoThe RightThing: I installed a Door for a Customer, he asked if he could write a check, I said no problem but wish I hadn't. I went to cash the check and was told I had to pay a fee of 8 dollars. I agreed, Then I was told I had to give them my social Security number, I said its invasive and against my constitutional rights but OK, then wanted a phone number. I WONT EVER accept a check from Commerce bank again, employees say its our policies, but don't realize they are acting as tax collector just like third world countries! If I could negative star them I would unfortunately, not possibly avoid any interactions with these people.

Ashton J.: Melissa was very helpful and kind.

Joel Parsons: DO NOT BANK WITH THEM. THEY WILL MESS UP YOUR FINANCES BIG TIME. THEY HAVE SCREWED UP MY MONEY 3 TIMES IN 3 MONTHS. DISGUSTING BUSINESS. DO NOT BANK WITH COMMERCE BANK.

J D: The reviews tell it all...should have read them before going to this branch. Customer service is sorely lacking!

aaron smith: Trash...

Batonic: They take forever to process deposits. Saturday, Sunday, Monday are off the table. Tuesday is still iffy. Wednesday through Friday before 5 is your only chance. It takes forever for most deposits/withdrawals to show up in general. It’s been nearly 2 years since they switched to chip cards, yet I still have to insert and remove my card at the atm just to be told it is a chip card and to reinsert it. On the first insert it says to remove the card. “Chip card detected, please re-insert.” I know it’s a chip card. I’ve known for 2 years. How does your atm not know yet? Will be switching banks ASAP.

A N: Hardest bank to deal with by far. Especially for just wanting to cash a check that was written on them! I would make sure to bring every legal document you have and an extra arm and a leg! Ridiculous! And the little young lady working the teller station at the Sunshine location was rude! I personally will never bank here and will no longer except checks from my customers written on Commerce Bank.

Mark Adkins: I have been a customer for almost 20 years but as soon as I can set up accounts at another bank I am moving everything! All 4 of my accounts. There was a day when people knew my first name when I came in and appreciated my business. Today I am hassled, Profiled only to have to give them ID to cash a check written to myself? Hassled to get Cash back out from my deposits totaling close to 20K just today? Ask me to verify my address for security purposes? I'm Done with you Commerce, Including my commercial accounts. :(

Mitch Brockman: Short lines with long waits in between customer is what you have to look forward to. The bad part is that's the most enjoyable experience you will have there. Employees standing there not doing anything except literally twisting their thumbs... when I finally get to the only person that seemed to be working I get charged a $6 fee for cashing a check from their own bank.. because I'm not an "account holder there". After being told that I had to wait another 7 minutes for her to type in my driver's license number and get questioned like I'm the one robbing people. Only reason I even went to this bank was because I would rather cash a check for my business at the place of origin where the money is being held. To potentially save a headache down the road. And my indate state issued driver's license wasn't sufficient form of ID, k had to produce an additional. As they ran a background check on me and questioned me about previous address... strange service to me..

John Bowes: Worst bank when it comes to posting purchases. You literally can’t trust what your online account balance says and have to use my check book ledger on every card transaction. I own a business and they are about to lose us as customers.

Inner State Productions: Had a checking account for over 10 years. They tried to be sneaky and not include the upcoming changes to my account. They just started charging a monthly $8 service fee to use the account. I went to my local branch, made sure the balance was at $0, and closed the account. I logged in online 2 days later and it shows they revoked an important previous payment that had already processed. They also took out more service fee charges, this put my account in the negative and revoked my important previous payment. Now the payment is late and I have to go to the bank again to close my account for the second time. Please train your tellers better. This was so frustrating, I've already created a new checking account at Springfield First Community Bank for free. No hidden charges or fees!

Big Brown Sound: no problems. just a normal bank

Thomas Dixon: Horrible service. After waiting in line for 20 minutes, I was treated like a criminal for trying to cash a check. If that's not enough, they tried to charge me $6 just to cash it. Screw this bank

Rebekah Holt: I've used Commerce Bank for nearly 10 years now. I've never had any problems with them. They are always friendly when I drive through or have to go in. Love them!

Rebecca “Becky” McGarrah: You don't get charged anything w/o an account

L X (LX): After banking here for nearly a decade, they still dont have my bounce protection on correctly and I'm once again 100 bucks in the hole. WORST bank ever. Going somewhere more professional and reliable

Jason Padilla: Great customer service! Manager was very helpful. It was easy to start an account.

Sandy Webb: I have used this bank for over 40 years

David Johnson: I've banking with GSB for over 11 years and I've never had a complaint! Tons of locations, atms, and options. I look forward to another decade (or more) as a satisfied HDB customer.

Shannon DeVries: I was really disappointed in this branch. It is located close to my work so I can make it there before they close (I couldn't believe they are open until 7 pm- positive score toward star rating). I went inside to talk to them about two letters I had received in the mail, and brought those letters with me. One letter said that my automatic withdrawals were being dropped, the other said welcome to the Great Southern family, they couldn't wait to serve my loan needs. I was confused about the conflicting statements and why my automatic withdrawals were being dropped. My car loan had been through Great Southern for 3 years, and I still had approximately a year left on my car loan. Either way, I wasn't expecting what would happen next. The man who met with me seemed to be annoyed by the fact that I was asking for help. I explained that my wallet had been stolen in October 2016, but I had changed all my checking information shortly after in November 2016, and Great Southern hadn't had any issues with taking money out of my new account until JULY 2017. Suddenly, over 7 months later, they are having problems with my account through another bank. (sounds fishy?? -when they could repossess my vehicle with just over $1000 left on my loans. Several friends said I should contact the BBB about this gut feeling I had in the first place). Needless to say I wasn't pleased, but casually mentioned that there must have been some mistake in the paperwork side on their part. The man refused to acknowledge that Great Southern was in any way at fault for this transaction issue. I even said, "well not your branch in particular, but somewhere there was a miscommunication," and again he argued with me and tried to put blame on me, but couldn't explain how this could happen that they correctly took money out of my new account for over 7 MONTHS, and nothing had changed during that time! How sad. I definitely wouldn't recommend this branch now in how I was treated. I am glad to say they AREN'T my bank and no longer service my loan!

mark will: Friendly people, that seem to care about helping you.

Robert Odom: My wife banks with them and she really likes them. When we go in they know her by name, she isn't just a number.

Jason “Scooter” Roush: Helpful.

Gs Thr: This is my bank since 1986! Yes, since 1986, 30 years ago! Would not bank with any other banks for anything! I love Great Southern bank! Its employees very nice, friendly, helpful and courtesy!

Heather Edwards: I am not a Great Southern Customer but I was very pleased with how I was treated at this branch today. I drive all over Greene Co. for my work and I found myself needing to get 2 copies made but not having time to drive all the way back to my office. I stopped by my bank thinking I could pay for copies but was told it is their policy not to make copies even for account holders. So I left very frustrated and went across the street to Great Southern. They were very friendly and made me copies without hesitation. It's a tiny little branch but everyone was very kind and attentive while I was there.