Best Private Sector Bank Springfield Near Me

Mike Wilkinson: I have been a customer of this Bank for years. The reason I stay with them and will stay with them is because of the outstanding personal service I receive. If you like that type of service experience, please give them a try.

Nicole King: Beautiful building!!! Great staff! If they don’t know the answer they always find it! Whether its researching or calling around, they will have an answer! Super friendly and always has a smile on their face 😊

Teresa M: Formerly known as Metropolitan Bank It's the first time in over 40 years I had to stand at the teller window and fill out my own form for a wire transfer, barely understanding how to do so. Even the teller had to check with another teller, she didn't understand it either. Customer Service is not the same as it was when it was Metropolitan Bank and I'm going to be looking for another bank to do business with.

Andrew Richardson: Always a great experience at this branch. They are a great group who really goes the extra mile to do the best they can for you.

Chante Falcon: Horrible service. Amber the manager wouldn't cash my check even though I have an account. Went to a different branch and they were great! Did exactly what I needed!!!Do not recommend this E. Battlefield ocation!!

Terre Armstrong: I have been banking with Commerce for a long time 10+ years and have always been pleased with their service.

Ian O'Dell: Commerce bank has great in person customer service, but their call center is atrocious. It takes about an hour to get them on the phone every single time. They really need to take a hard look at their call center and make some significant changes. I've had about enough at this point. Don't put your money in this bank if over the phone customer service is important to you.

adam lanter: Short version: this branch is the brick and mortar version of the Nigerian prince in your email inbox and you should avoid them.Long version: they will disregard your instructions and lock you out of your accounts as a result despite warning them twice 2 months before and 1 month before. Then after being locked out of your accounts for almost a week you can get ‘help’ from someone like Becca with the desk. But she doesn’t actually want to help, she would rather be confrontational and act like she’s saving you while giving you attitude and talking down to the customer for mistakes the bank committed. They also don’t have a manager according to her either, until she found out when I had to be at work, then the manager just couldn’t be available while I was there. But it is now Thursday and I have not gotten a call back from their manager, so maybe she really wasn’t lying! Their student credit cards also won’t work over 50% of the time at places the card holder gets cashback at if you have a checking account on the same bank account. It’s taken 3.5 years for this branch to get this far to understanding the problem and there is no solution in sight either according to this branch.

Kappa Sigma: Closed my account 3 days before my first paycheck and I’ve banked here for four years. When you’re depending on a check for bills this is unacceptable. Not impressed.

Sherry Stewart: 5 Stars...Commerce has the best service...Polite and Courteous Always

Matt Robinson: Terrible bank drove 30 minutes after calling to confirm ahead cashing a check and after setting 30 minutes waiting was told they wouldn't honor the entire check. Their checks are only worth a portion of what's wrote on them.Tried talking to a manager who was short and rude. So I called to talk to what they called a customer advocate and was far worse. I will never except a check from that bank again or do business with them or anyone who does.

Mayhem Modz: The people who work there seem nice, but you’ll have to plan your day around the drive thru. It is EXTREMELY SLOW!PLEASE HIRE MORE DRIVE THRU EMPLOYEES!!

Dan K: Branches need to setup rules and stick to them. Came up here to cash my fiancé’s check. First time I’m told that my account is too new to do that so come back in a month. Ok. That’s cool so we do that and they cash a fairly large check for her even though she’s not on my account with no issues after verifying the funds. Now we get another check and we’re told at the same branch that they can’t cash it even though it’s quite a bit smaller cause she’s not on the account? I’m so glad I’m moving soon so I can stop banking here. So beyond stupid.

Evan Meyers: got account set up quikc. no bonus for signing up though like some places, but lots of branches

Robin Choudhury: Both Sandy Stokes and Michael Plank, personal bankers, are so efficient, friendly, helpful, and competent! Always there and ready to work for me!

Jordan Wamsley: Tried calling this location three different times to see if their debit card replacement machine was working and no one answers.

Rebecca “Becky” McGarrah: You don't get charged anything w/o an account

L X (LX): After banking here for nearly a decade, they still dont have my bounce protection on correctly and I'm once again 100 bucks in the hole. WORST bank ever. Going somewhere more professional and reliable

Jason Padilla: Great customer service! Manager was very helpful. It was easy to start an account.

Sandy Webb: I have used this bank for over 40 years

David Johnson: I've banking with GSB for over 11 years and I've never had a complaint! Tons of locations, atms, and options. I look forward to another decade (or more) as a satisfied HDB customer.

Shannon DeVries: I was really disappointed in this branch. It is located close to my work so I can make it there before they close (I couldn't believe they are open until 7 pm- positive score toward star rating). I went inside to talk to them about two letters I had received in the mail, and brought those letters with me. One letter said that my automatic withdrawals were being dropped, the other said welcome to the Great Southern family, they couldn't wait to serve my loan needs. I was confused about the conflicting statements and why my automatic withdrawals were being dropped. My car loan had been through Great Southern for 3 years, and I still had approximately a year left on my car loan. Either way, I wasn't expecting what would happen next. The man who met with me seemed to be annoyed by the fact that I was asking for help. I explained that my wallet had been stolen in October 2016, but I had changed all my checking information shortly after in November 2016, and Great Southern hadn't had any issues with taking money out of my new account until JULY 2017. Suddenly, over 7 months later, they are having problems with my account through another bank. (sounds fishy?? -when they could repossess my vehicle with just over $1000 left on my loans. Several friends said I should contact the BBB about this gut feeling I had in the first place). Needless to say I wasn't pleased, but casually mentioned that there must have been some mistake in the paperwork side on their part. The man refused to acknowledge that Great Southern was in any way at fault for this transaction issue. I even said, "well not your branch in particular, but somewhere there was a miscommunication," and again he argued with me and tried to put blame on me, but couldn't explain how this could happen that they correctly took money out of my new account for over 7 MONTHS, and nothing had changed during that time! How sad. I definitely wouldn't recommend this branch now in how I was treated. I am glad to say they AREN'T my bank and no longer service my loan!

mark will: Friendly people, that seem to care about helping you.

Robert Odom: My wife banks with them and she really likes them. When we go in they know her by name, she isn't just a number.

Jason “Scooter” Roush: Helpful.

Gs Thr: This is my bank since 1986! Yes, since 1986, 30 years ago! Would not bank with any other banks for anything! I love Great Southern bank! Its employees very nice, friendly, helpful and courtesy!

Heather Edwards: I am not a Great Southern Customer but I was very pleased with how I was treated at this branch today. I drive all over Greene Co. for my work and I found myself needing to get 2 copies made but not having time to drive all the way back to my office. I stopped by my bank thinking I could pay for copies but was told it is their policy not to make copies even for account holders. So I left very frustrated and went across the street to Great Southern. They were very friendly and made me copies without hesitation. It's a tiny little branch but everyone was very kind and attentive while I was there.

Russ callison: This is the third mortgage where I have used Blue Current. There are no other institutions who will work harder to make sure you are satisfied.

madison crowson: Hannah McCaig was wonderful! It was my first time buying a home and she made it easy and stress free. She was very responsive and answered all my questions, no matter how minor they were. Will definitely go back to BluCurrent for any of my loan needs.😁

Tabby Bryant: If you want a credit union with all the drawbacks of a regular bank and none of the benefits of a credit union you found the right place.

Jamie Obernuefemann: We have done business with BluCurrent for 4 yrs and have had 3 car loans through them. We have been great customers and wanted to do more business with them recently, however the customer service in the loan department has been horrible . We could not get anyone to call us back without constantly having to call them. We were trying to purchase another car and pay off our current car loan. They kept giving us different amounts they would lend us, which was never enough to even buy the car. They acted like they didn't even want to work with us although we have paid one loan off early and have 2 other good standing loans. They also only offered us a 1/3 of the amount of a personal loan we were asking for. We took our business to TelComm Credit Union who having been amazing and welcoming. We have one loan left there and are looking into refinancing it to finish out the loan with TelComm and be done with BluCurrent

Nick Jungen: I had some accidental charges from discover, a total mixup and miscommunication between the 3 parties (myself, BC, and Discover), and they were able to refund those fees and get my money back very quickly. The folks there are all very nice and it is a great bank to use! Totally recommend these guys!

auniciash: Tried to get change for actual cash, they won't do it if you don't have an account. I was thinking about changing to a credit union but it definitely won't be blucurrent.

Deanna Buchanan: Banked here for over 5 years. Closed my account today due to the absolute lack of customer service. Spoke with a total of 5 different representatives, “we Will absolutely call you back” but didnt receive answers. After a week of runaround i had to physically go in to a location, where i was told that there was nothing they could do for me. Fees are fees that’s fine I’ll pay them, but they do not care about giving you answers, just passing you off to the next person to deal with the problem of WHY you are being charged almost $100 in foreign fees. 2 very untrained unprofessional representatives Have ensured i will never bank with this credit union again.

Jenny McDade: I came to Blue Current after losing my husband to cancer and having the biggest financial crisis of my life. deAnna Downs worked tirelessly to help me. She’s an amazing person to work with! I could not have asked for better service! She had me back on track within a week! I’m extremely thankful for deAnna and Blue Current! Highly recommend!!!!

Cat Tabor: If I could give a zero rating I would. I’ve used this bank for three years and I called today, because online it shows that the bank is open. I got card services and asked if she could help me transfer money from one account to another. She was extremely rude and snappy and said I need member services she can’t help me. I said okay, how can I get ahold of them? It shows them open online but when I call I can’t get thru. I asked if they were open she very hatefully said mam, I don’t know, but you’ve called card services not member services! I can’t help you. I asked again, if the bank was open since it reflects that it is online she said MAM I do not know but I can’t help you here have a good day and hung up. Awful customer service, rude, unprofessional. I just needed to transfer funds to another card or figure out how I could get to the right department.

Heather Swearengin: deAnna Downs is amazing! I was recently asked to describe a positive financial experience I had with any organization, and my experience working with deAnna and BluCurrent immediately came to mind. If you want the easy button, call deAnna!

Dallas: Great people = Great credit union!!

Janice Floyd: My granddaughters purse was stolen over a month ago. She reported it and ask for new cards it has been a month and no cards. They are blaming the company who makes their cards. Lousy banking practices in my open. If I loose my card I go to Springfield in ten minutes I have a card in my hand. Just think before you use Blu Current

Mercman417: Original mortgage loan was flawless and at a competitive rate. Hannah McCaig was there then! And here now when I was forced to refinance in a difficult economy, she once again was providing superb service and very competitive rates. This credit union and its staff have adapted well with changes in procedures and services. I have always gotten quick, comfortable attention here!

Kimberly Galyen: Courtney Pruente is an absolute angel to work with. She made getting our line of credit easy and simple. She's very organized and communicates very well. Will use her again for any loan needs.

Jared Decker: Refinancing our home was a breeze, with Courtney Pruente. She walked us through every step. Call blu current, be sure to ask for Courtney

justin nielsen: I wouldn’t refer this bank to anyone, customer service is just bad. When you need to get ahold of them, plan to wait on hold for 15 minutes. The app also needs work, bill pay is a joke. 4 week wait for debit cards. Fraudulent charges on our account and we won’t see that money refunded for 7-10 days. Just bad experiences over and over.

Kathryn L Lowry: THANK YOU! Courtney. for making the loan process as easy and fast. Your knowledge and kindness are above reproach.

Michael Dollar: Blue Current has been exceptionally good in improving their customer service and been very helpful . I would recommend Blu Current to anyone who needs a loan or account

Matt S: 4 weeks and still no card in the mail and told to wait another week... It's the holiday season and I cannot partake in online sales or expect how much cash to withdraw for shopping. Other banks can make cards in house I shouldn't have to wait this long regardless of complications from your "card provider" I will no longer be banking here this is unacceptable. I will never jump through hoops to access my money and hate the excuses made for my card not being here. Been with them since my first job out of highschool and they ruined their reputation.

Kayla Robertson: I have banked with BluCurrent since 2017. My account is always in good standings and I make many, many purchases and deposits throughout the month. At first, when I received my first set of overdraft fees for a “purchase” that came out of my account I thought it was truly my error. I specifically changed the way I monitored my balances and went to the old fashion method of a check register (even though I don’t use checks). This appeared to have fixed the issue until about a year later and it happened again. Except this time instead of one overdraft fee I had MANY! Double and triple checked myself, sure enough… the app matched exactly what I should have had in my account, the account balance showed my actual balance and my available balance showed my balance after my pending and posted transactions were subtracted from my account balance. Checked myself again, still correct. However, I had overdraft fees applied to transactions that would have cleared just fine. Brought it up to a manager, they gave me a hard time and issued half of the overdraft fees back. Problem solved for another few years… well, here we are again… except this time I HAVE SCREENSHOTS! It’s sad when you have money disappear so much that it becomes a daily habit to take screen shots of your account balance daily. Every time I call in, I get this lecture of monitoring my account and blah, blah, blah. Listen, I do that. Daily. They always use the excuse “the system” or “it automatically,” I understand it’s all technology by come on. I’m seriously to the point of contacting the FDIC and having an investigation launched. The amount of money I have had to give away for “overdraft” fees is ridiculous!! I get it, if I don’t have the money I should pay it but when it’s there and your “system” charged it anyway enough is enough. $200 worth of overdraft fees for $40 worth of purchases that are supposedly not in my account… yeah…. Nope. If you are not willing to monitor your account with a fine tooth comb I suggest not banking with them. I know many other people who bank with them too who this is happening to also.

Bekah Owens: This bank would not break my change because I am not a "customer". It is a poor policy to not exhange cash denominations simply because I do not have an account with this institution.

Garoux: Been using this bank for years, and it's normally fine if you don't have an issue. About a month ago, I had ordered something that a company never sent me. I went into to dispute the charge, and I explained to the clerk my situation. Another clerk/manager started filing paperwork without speaking to me directly. He then comes over with a form and just tells me to sign it. Due to the the fact we hadn't spoke, I repeated my situation to him and asked of he needed me to write down more information and not just my signature. He assured me that it would be fine; if they needed more they'd contact me.Suddenly that debit card is shut down, as I discovered when I tried to use it in public. I called to ask about it, and was told it was due to reported fraud. When I explained the situation, she emphasized that the paperwork *I filled out* said fraud. I corrected her that I signed the paperwork I was given for the situation I explained to two employees. I was told I can lose the credit for the product and try to dispute the file, which misses the point. So now I have to take time off of work to come in to deal with a problem made worse by lack of communication on Guaranty Bank's part. Not to mention the issues it caused with my bills.I don't appreciate being made to feel at fault for a failing on their part, nor being told that my only solution is missing work and losing my time/gas if I want a card before the end of the month. Every time I've had an issue (albeit seldom) with this bank, it goes much the same way.

Anxiousvariable: Unless you are desperate, I would try to find another bank.

Jessica Ann: A necessary evil

Rick Fishback: Small town values in a big town bank.

Sales MGR: Customer service isn't good. This small bank has an attitude that they are BIG and the customers do NOT matter.

Micah Brockman: Bad Service, this bank does NOT care about its customers. I Just left them as they didn't stand behind somebody stealing my credit card numbers and using them out of state. They wouldn't even file the dispute for me

Mike Fay: Best customer service.

Tripp Studios: I've always had good experiences with this bank until the issuing of the new Visa card I'm stuck out on the road on able to access any of my account anytime I call the number on the card they can say they can't help and I have to call the Springfield Bank and they just give me the number to call the card activation again. I've been trying to get ahold of the bank for the last 2 hours and all I get is a busy tone.

Stephanie Harper: There is no other bank in this city that is remotely equal in customer service. Many of the tellers know our names and even our kid. Cindy is by far the most amazing.

Inner State Productions: Great local bank. Always helpful and friendly to work with.

Chris Bryant: Great bank with the best customer service in town.

ACIS IT Solutions: Great Bank - Love the personalized service! Hard to find a place that cares this much for their customers. Would highly recommend Springfield First Community Bank!

Nathanial Ballard: The staff are very friendly and kind, they help with every little detail! I usually dislike regular banks, i prefer credit unions. BUT - SFC treats me like I am family, and I love it.

Carol Keegan: Springfield First Community Bank Platinum Bank are good friends!They are my friends!! ❤️They are crazy, funny and everything!My friends with me go out lunch! 👍🏻😊That is Great card & love it!Thanks!

Aaron Wahlquist: Very nice people. Great service and a cool looking bank.

Darin Ingold: Awesome

Garrett A. Stancer: Great service, trusted place to do business. They will always take care of you.

Ryan Edens: Love banks

James Wells: I love visiting this branch! The staff here are warm and kind, and so helpful! It had been a few months since I was in but they remembered me when I was in yesterday. I left feeling like a million bucks!

Kat Brandon: Nice people, very helpful. Close to home 💰🏦😃

N M: The people are great here. Very helpful. Small enough that they remember who you are. Banking done the right way!

Shari Jones: Always willing to help!

Kyra Fjell: Every single week, I go to this location to use the atm, and every week it's a new issue. The machine doesn't take money one week, next week it's down completely, the week after that, doesn't take checks. It's always something and its absolutely frustrating. Makes banking with them an absolute nightmare. This is the closest location to me, and the fact I have to go to a different one, an extra 20 minutes out of my way, just to use the atm, is crazy. Hopefully they fix it soon or else they'll lose business, because this has been going on for MONTHS.

Amanda Beckley: Best bank I've ever dealt with. They worked hard on getting my account set up.

Kristin Michel: Every time I've come in they've been quick and friendly! Customer service is on point.

Sam Melia: I love this bank! I’ve had to open several disputes because of charges on line that were either charged to my acct without my approval or I didn’t receive the product I ordered & paid for & was getting nowhere with the seller.Arvest stepped in when I reported it to them & saved the day!They got my money back in a reasonably short time & there was no fee. My daughters bank charges her for this service.The people that work there are friendly & polite & always very helpful. All in all a very good bank.

Jared Pratt: Literally can't think of one thing to improve. The mobile app is especially excellent!

SouthernMofo: Quick and convenient

SavoryKurt: Worst bank to do buisness with. Terrible customer service, be smart and stay away!

Blu Arkie One: You're Gonna love my friends here at Arvest , only $50's to open an account . You'll be glad you did👤 👈💙☑️, so easy save money saves time.

Stephanie Hickey: The lobby employees at this location are the nicest I've ever encountered. Customer service at it's finest!

Adrienne: Friendly and always have people ready to help.

Ken Stellwagen: Slow drive through need more tellers or open other branches

John Jenkins: The only thing I thing is wrong is they are only bank I've ever been they charge 5 bucks to cash payroll checks

Jennifer Bork: UPDATE: STILL HAVE YET TO BE RESOLVED AND AM GETTING THE RUN AROUND. I FEEL VIOLATED AND LIED TO. THIS IS DISGUSTING A BANK THAT HANDELA PEOPLES MONEY FUTURE AND SAVINGS TREATS CUSTOMERS THIS WAY. I AM BEONG 100% LIED TO AND REPEATED WHAT THEG ARE SAGING TO ME JUST TO IRRITATE ME AMD GET ME OFF THE PHONE SO NOTHING HAPPENES.I'd if it's the company it's self or just this branch but this bank/company is the worst. They will steal your money and lie to you 100% tell you 1 thing then do a nether. 100% unexcepable excpecially when dealing with my family finances. If I could give a negative rating I would.

LeAnne Pelzel: Absolutely worst branch. Avoid at all costs. I spent 10 minutes in the drive through and none of the cars ever moved. I don't know if they only have one teller or if their staff just doesn't care. I finally gave up after 10 minutes and left to drive across town to a branch that actually knows how to help their customers.

Dana Plough: Worst drive thru ever. Takes forever low staff or something. This location can do better

Shirley Ethridge: My husband had his debit card stolen and then used. The convenienceof same day retrieveal for a debit card is great! The staff for the most part is great. However, I do not feel at all, they take fraud seriously!We filed a police report and the bank can't tell us half the info we need! Such as time and store number nor location, that is what we were told.It takes a FULL 10 DAYS to even credit charges at all. When my husband ask what kind of procedure this was, they informed him this is like any other bank. Not true, I had my debit card stolen along with his, Capital one had credits back on the account within 2 days, and a full investigation. My son's prepaid company Rushcard already has his credits back within 2 days as well! My husband could not even shut his card off on the app, vs I could to help prevent any further spending.By the time he got in the bank at 9am several charges already occurred, where as mine stopped because I was able to cut mine off in my app until a bank rep was available for me at capital one. This is awful! The platform is dinosaur 1995! No features at ALL! My husband will be moving banks after this!Dually noted, they have a "toll free line" to call for missing/stolen cards. Seconds matter in situations like this. He did not have a number if he didn't have a card to call from on back! Whereas, I was able to open my banking app within seconds of realizing what was going on, and shut it off.NOW my options are banking taking reality that fraud exist and gives us in matter of seconds to stop it further , this is Capital One of course! Everything matters in situations like this, for our protection! Seconds, time everything. In no way am I endorsing any bank, however, an Arvest Rep proceeds to tell my husband this is just like all other Banks...REALLY!For the sake of 2019, security , and peace of mind get features that are not uncommon such as my son's prepaid bank Rushcard you can pause your card. However it is taken on for identity, do it! Set it up in the app, re-evaluate your "so called normal process like other Banks" Holidays are coming up, fraud/theft of debit cards are the highest, I feel sorry for the bankers that endure or become a victim, because Arvest will make them a victim too!I truly hope to see Arvest up their security features at the touch of a button. We need to trust you with the money we deposit/do banking with.

TRAVIS COLLEY (Frecklewood): Good place 2 bank!

Mark Pickens: Marsha and her team are fantastic!! Very friendly and welcoming!! Robin Schilling and her lending team are second to none. Jenaleigh is the glue that keeps the Commercial lending team together!! Awesome people!! Be proud and recognize these folks Arvest!!

Jessica Williams: I went in last mouth to change my bank card because I keep getting charges from somewhere. In the end the lady just gave me a NEW CARD with new picture not a new number. So guess what 228.00 came out of my account again.

Miera Jean: This bank takes....foooooooooooorever. Every single day. I've banked at a different Arvest so obviously it's the staff.

Steven Watson: Terrible staff and customer service

Karley Montgomery: My husband and I went into this location on Saturday, August 24th to open a business account for our LLC. We were pointed towards their personal banker. The personal banker informed us we would need to provide required paperwork for the LCC (totally reasonable) when asked if I could email him the paperwork to be printed off because I didnt Have it with me, he told me no. He couldn’t help us. Conveniently it was around 12 on a Saturday, about the time he would be getting off work. We called our local great southern bank today who informed us they could retrieve all of our required documentation online and would have it ready for us to set up a business account this morning. Strange, right? I’ve been with great southern for many years, and very disappointed the services we received at this branch.

Chuck Walker: Friendly courteous staff in pretty good place to bank

Jesse Lafferty: Love it, the teller I always get is very kind.

Justin Barnett: 1 verry nice older lady extremely helpful the other day solved my issue went in agin today and really hateful heavy set lady was extremely rude and hateful after there was 3 lol in the bank I waited over 30 mins to get helped and I was the first 1 out the the 3 ppl in the bank to get helped so verry slow service super small location will not recommend or go back there suggests nicer staff when working with public

Kay Ray: Margie hung up on me on purpose while my card is unusable for some un beknown reason yet again.

Amber McCoy: Nice friendly staff. This location is really small. When it gets busy, its slow.

Kathy Gloden: Always quick and accurate!

Karina Smeltz (M): Easy drive thru. Came to take money out. Didn’t have to talk to anyone haha. Love it . I’ve only been with arvest a few months and I really like their bank

John Hullett: Very polite and professional and very Very nice people

Countess Nikki: I really love Arvest, I’ve been with them for many years now. I’ve used this location several times, and every time I’m treated with respect and courtesy, and staff is very knowledgeable. Today they were very busy, and the ladies taking care of everyone did such a great job and still showed happiness and compassion even though I know they had to be stressed out with how many things they had going on at once. I recommend Arvest to everyone. Thank you!

Kirk Brown: I have been conducting business with Arvest since they absorbed McIlroy Bank and Trust in 2001. They have been with me through divorce, marriage, births, deaths, and even adoptions. They have helped me with savings accounts, checking accounts, estate accounts, and everything in between. They have never failed to give me good advice and to help me through whatever problem I was facing at the time. They have bent over backwards to help me and my family however we needed. Even this morning, I needed to, at the last minute, open a checking account for my daughter on a Saturday morning with the lobby closed. Without missing a step, they were able to open it simply through the drive-thru. No trouble whatsoever, and they made it an amazing experience. They've always been fair, and have the lowest fees I have ever seen. They've been there for me through extremely hard times, and times of excess. Always taking care of whatever financial need I had.

Dustin Tinsley: Well most banks now days are worthless and this one hits number one.I like to give them zero stars.The hours they have is not for the working man.They won't cash their own checks.Some reason lobby and drive through has different rules.Now I see why banks keep going under or sale out.I would never recommend this bank.Never accept a check or anything from this bank.they will screw you.

SavoryKurt: Terrible company with some of the worst customer service I have ever seen, Stay away from buisness at any Arvest location.

Debbi Hawkins: Great staff . Most of them call me by my name. An they are very good at what they do.

Janna Case: I had a appointment today to start a business account with Olivia Mathias. She kept me waiting in an empty parking lot for over an hour waiting on her phone call. She should be removed from her desk job and made to work outside till she understands how to treat people.

Gina Blecha: I have had an account with this branch for almost 2 years. Last week I gave teller $320 is n cash to deposit, she only deposited $280. I didn’t look at my receipt because I was in a hurry, my fault. I called the customer service they said they would look into it and call me. They never did call me back. I had to call three other times to find out there was nothing they could do. I lost my trust in this branch and will definitely be moving my accounts. Just so you know I do not write reviews often but I felt others should be warned.

Amy Ellis: I've used Arvest a few years now and have been very please with them till now. My account was compromised somehow and I believe it was due to a skimmer on this banks ATM because the fraud on my account happened right after I put money in my account from their ATM. I was called 2 days later to be told about unusual activity on my account. My card was cancelled. The money I put in my account was all I had it was to pay my car note. Now I'm behind in my car payment because I trusted this bank with my $. Now I'm being told I need to wait up to 10 days to get my own money bank and was not given any more options. I'm very disappointed. I'm in a bad way finacially and I don't feel that I'm being treated right.

Krystyna Chastain: Terrible service, always a huge wait time if I want to do something simple like add my partner to my account.

Ryanne Peters: I’ve been banking with Arvest for about 10 years and have yet to have an issue that they didn’t rectify immediately. They’re always very friendly and willing to help, whether I walk in or over the phone.

Matthew Russell: I had a minor issue with my personal account of my own doing. I stopped into this branch of Arvest and was able to work with Jacob Hosp to get the issue fixed. He made sure I was who I said I was politely and then completely fixed the issue I had created for myself. He was friendly and professional and I was very pleased with the service. I would highly recommend this bank (who we have been with for at least seven years), this branch and the other branch on Republic Road, and specifically Jacob.

Jessica Jordan: I am very disappointed with this bank. They bought out Bear State and I've had problems with my account ever since. Their app is horrendous and they are just as charge happy as Bank of America. I will be closing my account and finding a new bank.If you are looking for a new bank I would avoid using Arvest.

Aram Flood: Horrible customer service. Sat on the phone for 15-20 minutes on hold with no one helping me. And then once I told them my problem they told me they couldn't do anything.

James Jack: Fantastic people.

Bill Yancey: I have been with Arvest for about 6 years and never a problem. No matter which town I’m in, if I need to go to the local Arvest I get the same friendly willing to help service.

Kathryn Washam: They are so hard to get ahold of on the phone, speaking to a bank teller is practically impossible. Then I am paying a monthly fee, to protect me if my account gets over drafted, to find out later if I need that protection, I have to pay ANOTHER FEE again because I got over drafted. Don't have your bank tellers tell me about this protection account, and get me to sign up for it, to later find out there is another hidden fee. I wouldn't of bothered switching banks if I knew this was going to be the case.

Debbie Houska: Great bank. Very friendly & helpful employees, unlike the last bank I was with..