Best Central Bank Springfield Near Me

Zachary Jones: Nothing like they use to be. Used to shake a man's hand and close a deal for a loan, now they hide behind there computers and let the computers make the decisions for them. Doesn't matter that I've banked with them for years and have had two auto loans thru them only for them to deny for what? Couldn't tell ya. The loan officer didn't even have the courtesy call me and had his secretary do it instead.

Tony Stubblefield: Awesome bank where everyone knows your name! 🥂

Andrea Grady: My husband and I had an excellent experience working with Erik Dahlgren in the loan approval process. Extremely thorough, professional, and communicative. He went above and beyond, during a very busy time of year, to help us get everything finalized on a tight schedule.

Geoff Mccann: I had an account with them. They closed the account even though there was money being paid in and then forced me to wait 3 days just for them to give me my money and even then I couldn't gets the funds directly. I had to wait for them to put it back into another account I had. Overall a very bad banking experience with them. They will use random account charges instead of sending an email to update information. They have to be told that a check from one account to another within their bank should receive fund immediately. All in all very unprofessional and zero regard for customer service.Update: central banks response to my review should tell you everything you need to know about them. They don't care about customer opinions as long as they get what they want and slow you down in the process. Very pitiful from a local business.

Stephanie Gordon: Great place to bank. Very helpful and courteous people.

Kathy Teel: I called to ask some questions about my father's bank account and a recent possible scam he'd been the victim of. The customer service agent was rude, impatient, and sounded like she was annoyed by every question I asked. She interrupted me and spoke over me constantly. I literally asked her to show me some patience because I wasn't sure how to navigate the issues at hand, and she literally spoke over me as I was asking this. This has been my dad's bank for years, so I guess we will continue to do his business there, but I wasn't impressed by the customer service.

Joella Comp: Thank you to Kari Hopkins for such knowledgeable and friendly assistance getting some confusing accounts sorted out. Her help has been invaluable and just the shot of encouragement I needed in a difficult time. I feel supported as a customer, and that is so needed in today’s world. I would recommend this bank wholeheartedly.

Sapp Sabotage: Very friendly staff, Kari Hopkins has helped me open a couple accounts and helped so much with her knowledge and experience. She is very personable and answers any questions.

Joe Rogers: Central Bank of the Ozarks has done very well by me. Kari Hopkins, Luke DeLezica have been of great help to me at the Main Branch and the South National location.

Jacey McAdon: Went there about 5:15, couldnt find the drive threw. Door was locked. Its so confusing. Go elsewhere

Fred Hunt: What bank in its right mind closes their drive-up at 5:00, what about people that works til 5 and can't get to the bank. Most all other banks stay open til at least 6 for working people.

Tammykay Bee: Always friendly. Great customer service. 😀

J W: Had a simple request. The were very unhelpful. 0 stars

James Blake: Excellent service with a friendly atmosphere.

Wayne Dipper: We share office space with the crew at the Glen Isle branch. I'm always impressed with the professionalism and courtesy with which they treat their customers.

Roxanne Todd: Notorized paperwork for grandkids

Ell A May Absher: I was in the drive thru this morning and Eric absolutely brightened my day. He made me feel like a friend instead of a transaction. Thanks Eric!

Carla Page: my checking account isn,t showing that my mediacom payment was taken out of my account,if they don,t correct this mistake then i,m going to change banks.i,ve not had any problems with central bank up till now!!!!!

Jackie Bennett: Not sure which location Jay works at, but he is the loan officer that i spoke with about refinancing my auto loan. I have been a 1 year customer and have never made a late loan payment. I have worked very hard to get my credit score up above 700. He told me he could only get me down to a 8% loan because my credit score was 665. I couldnt believe that, so i called a different bank. They were very friendly and told me my credit score was 731!!! The new bank got me a nice 4% rate for an auto loan. I am in the process of transferring over my loan to the new bank. I am very disappointed with this bank and how the loan officer tried to trick me into a higher rate! Be careful trusting these people.... just wanted to let other people know. And Central Bank, please feel free to call me about this review. Your amazing loan officer Jay has my number, i will be looking forward to speaking with you about this.

Nichole Baker: This is the shadiest bank I’ve ever done business with, hands down. Their online banking is always down, the fraud department can’t be bothered to address fraudulent charges, and the customer service reps engage in ethically questionable behavior- including making unauthorized changes to our online account. They have rude and dismissive representatives. We couldn’t close our account and move on fast enough.

Lee Bland: Worst branch I’ve been to with my company deposits. Never get away less than 30+ minutes from either lobby or drive thru. Glenstone & Benton the Bennett the best.

James Woodard: Mr Barton the customer service representative has been helpful on multiple occasions. He has helped up with personal account and years later help set up business account. Has professional attitude and helpful. Well knowledgeable

Shannon Alcorn: I went in to setup a new account and Chloe the assistant bank manager helped me. She was very nice and professional, explained everything perfectly. The other staff are very friendly and knowledgeable if you have questions don’t hesitate to ask. They also have the ability to make debit cards there so no waiting 7-10 days for it to arrive in your mailbox. I definitely recommend Central Bank and specifically the N Kansas location.

Devin Sena: The representative that helped me did an excellent job and explained everything in a very clear and helpful way

Gerald Thompson: I just want to say the staff there at north Kansas was very informative. And show a care for my financial needs and was very superior in there customer service. Special shout out to *Chloe*

Matthew Spellman: Love this branch couldn't imagine banking anywhere else!

Carlos Haynes: Loved this branch. Austin made it easy and was very friendly!

joy e logan: Jose is awesome. Always friendly and very helpful.

Jazmine De Guzman: Brock is amazing in new accounts!! He is good at his job and very helpful if you have questions. If you’re looking for a home branch at Central, go here!! Chloe and Jose manage this place and they are super nice!!

Lèrin Prochaska (Lexxie): I've been with this bank 15 years and I'm finally looking at other banks. Central bank has great local in bank customer service, but the customer service at call center is horrible. They put a hold on my husband's paycheck because its out of state and the other bank has already contacted Central bank but they are still keeping a 7 day hold.

Genevieve Stokes: If you like waiting for 30+ minutes in drive through even though your only the second car back then this bank is the bank for you. Unfortunately my work banks through here and I have to go every day and every day it's the same. I'm sitting at drive through now writing this review waiting for one deposit and a small change order and I've been her for 40 min! Now they're telling me they can't even fill my change order! They can't give me a dollar in pennies. And do other workers not realize that the people in drive through can see them sitting around doing NOTHING through the glass. There's 4 employees and I'm the only car and it's taking this long!!!

travis wepfer: I am new to the bank and had a transitional hiccup that wasn't their fault. It was very stressful but the Manager, Gwen, helped me in a matter of minutes and made everything right for me. She even had to do it outside because I couldn't go in. All the staff at all the branches have been amazing to work with. Highly reccomend over my last two regional bank/credit unions. Oh, and their referral bonus is amazing!

Cynthia Cantrell: Jared Farrell was awesome so helpful with getting my accounts set up. Thanks

George Fisher: Jared helped me with a situation that was at first extremely stressful... He in a matter of minutes had me all taken care of and on my way! Extremely happy with the customer service at this location!!! I continue to tell everyone about this place! Love you guys and thanks so much!!!

Linda maitland: Wonderful customer service very helpful with all my needs

Jamie Luke: Reviewing for Worthey Truck Sales' experience.

Ms. RL Steele: I have been with Central Back since 2006 when it was still "Empire" Bank. I have always had good customer. Last month I worked with John in the loan department at the Sunshine & Glenstone location. John was a godsend. He helped me move my car payment from Wells Fargo to Central which saved me a full year of payments plus lowered my monthly bill $50.I'm very happy. 🙂

Linda Ballantyne: They’re all wonderful people I love them.

Lana Chan: this bank need to step into 2019!!! Holding a check for several days and rationing out my money is absolutely absurd!!! I have banked here since it was Citizens National bank over 20 years and this is how you treat your long term customers wow is all I have to say and hello Bank of America!!!!

Ricky Horstman: Like banking there. Always greeted at door. But, not open like some banks. Open 9 AM

Paige Phillips: Very disappointed with this bank. I switched to them and have only used them for about a month but more than likely won’t continue to use them. I went to deposit cash into the atm last week, it couldn’t read some of the bills so only gave me $9 back in ones. But $73 of it went unaccounted for. And instead of it depositing into my account or given back I’m assuming got stuck? So I filed a claim last week, hadn’t heard anything from anyone and decided to call and check this morning. The woman told me that apparently everything in the atm was counted correctly and there was no extra money in it. She also said that this isn’t the first she’s heard of this happening along with multiple fraudulent charges happening to people. This is extremely unfortunate because I have a toddler and another baby on the way and really need my money especially around Christmas time. And was basically told you’re out of luck. Wouldn’t recommend this bank to anyone. Especially people in the service industry like myself who have constant cash deposits and can’t always run into the bank. The atms are supposed to be convenient, not cause more harm and stress.

Meghan Keller: They really helped me out today with an insurance check for a totaled vehicle. I could have cried. There are still good banks around❤️

rumi mitts: Great people thru drive thru

Darian Trimble: Since moving to Missouri and needing a local bank i chose to go with Central. Its been a bit bumpy in areas as far as the technology goes but the people at the S National location and the customer service line have been some of the nicest most helpful people ive ever dealth with when it comes to banking. This is my first bank experience as ive always used military credit unions prior to this and they have made the transition easy and always have been able to answer questions efficiently and easily. Very knowledgeable staff who are kind and actually care about their clients.

Bobby Caton: I use the drive through sometimes multiple times a week for work. Always treated with respect and I’ve never gotten anything less than great customer service. Highly recommended!

Baylor Brase: This has to be the best location ever! Absolutely adore all the employees here! They have always been so helpful, and are so sweet when you come here by. Amanda, Maria and, Fanny are the best! Thank you for always making me feel welcomed!

Brian Melia: Nothing but good things to say about the staff and service, always friendly and helpful. Good folks

Katie Melia: My whole family banks here, I’ve been banking here for 15 years. I have no complaints at all, Amanda and Maria are total sweethearts, always eager to help!

John Bench: Amanda, Maria, Fanny and Vincent are the best. They always greet you with a smile and are always courteous, helpful and go out of their way to make sure you are a satisfied customer. Thanks for everything you do.

Ethan Hollingshad Hollingshad: Super quick, super friendly. Highly recommend

Harold Nester: I have been using Central Bank of the Ozarks for more than 15 years. Both for my business and my personal accounts. I have never been disappointed in their service, and in most cases they go above and beyond to help me with all banking needs. From personal loans, business loans, lines of credit, wires,,,,,I could go on for another paragraph. The staff where I do my banking is at Walnut Lawn and National. All of the staff are exemplary. Professional in ever regard. Terri Choate the Vice President at this branch is truly a model for the banking industry. All of those she supervises are just great. I must also give thanks to John Cunningham who made our PPP loan process much easier than expected. Thank you Central Bank for years of wonderful service.

Crystal Smotherman: The staff is always super friendly and helpful. They always take care of my needs in a timely manner.

Nick Love: The tellers at this location are always fast and friendly. My change orders are always ready when I get there and they really make it much easier for me to run my business.

Tabitha Leverton: Always co courteous and polite and very quick and efficient!!

robert powers: Maria Amanda and Vincent are the best tellers at the National branch!!!!!

Melanie: Excellent bank! Scott Mitchell goes above and beyond for his customers, as does his associate Nicole Miller. Highly recommend for any type of lending, very professional, compassionate and helpful in every way.

Jared Beall: Good place to. Do. Banking

Tom Daniels: They go out of their way to make it right ! Some of the best people I have ever met!

The Savage: Central Bank should display all open time in every part of the building. The whole building is open except lobby. And when I drove across town to get to this location, to find out that the lobby is closed, and it said they were open, the teller was absolutely rude to me. So disappointed. And thats why I personally bank at Bank of America and Great Southern!!!👍

Chris Coburn: I have banked with them for over 10 years. Won't return $8 in there extra atm fee charges. Closing all 3 of my accounts didn't seem to care at all.

DumbSmart Official: Emily helped my son and I set up new accounts and was completely helpful, I formative and all together a pleasure to work with, I highly recommend

Bryle Scott: Everyone was very helpful and kind! Would definitely recommend!

Faith Patton: Online Banking is very misleading. I went to deposit a check and there was no sign that they will hold it for 5 days because I'm a new member. It says nothing about that in the packet I received with information on it and it says nothing online till after you deposit the check. I called they said there is no way to get the money sooner, and that if I clicked away from the deposit page the supposed information will be here. Now my utilities are going to be shut off... Yay new banking!!! I hate it here 😭

Kimberly Cooper: Love this Branch! Great customer service and management. Highly recommend.

Brenda Bauer (Forkfighter): Friendly and efficient! I’ve banked here for decades

Grace Dixon: I rolled up at 5:00pm on the dot and they were getting ready to close for the evening, but Allie went above and beyond to make sure I was taken care of, withdrew my money and gave it to me in the increments of 5's and 10's that I wanted. I had somewhere to be that I was running late for and the ATM closest to me only gave out 20's so I REALLY appreciated the care, concern and understanding for my situation from her and they rest of the team trying to go home! Excellent customer service as always at this location, but this time was when it mattered and they all came through for me.

Alejandra Alapizco: costumer service was great! I went it to get a checking account started and Emily was great with helping me. Definitely made me feel comfortable about banking with them. Helped me set everything up even the app. Thank you so much for your help. By far the best banking staff I’ve encountered

Tyler Leek: Lori Ralls helped my girlfriend and I open up a joint savings account so we can start saving for major purchases. She walked us through every option and attended our needs accordingly. She also made sure we understood how to use the online banking to manage funds easily. Thank you so much Lori for all your help!

Srose H: Great customer service and everyone is always very helpful and kind. Best branch in Springfield.

nursedopple: Phoenix was amazing

Bill Stokes: Phoenix made opening my new accounts very easy. Thank you very much.

broghan burgess: This branch has super helpful people.

Pagadala Venkatesh: They give 300 dollars 💸 for the checkin account for the first transaction into your account

Linsay Brake: Emily was fantastic to work with. She mad sure I knew everything to know about my account.

Misty Simmons: The staff is so polite and professional! I absolutely love them!

Jason Inman: just wanna say how much I love this bank.emily at the Glen stone location is always so helpful and patient on explaining how my on line banking works or if new things come out.thankyou kindly everyone.

Ron Smith: Very persistent.

Chris Alexander: Cool folks

Heretic6chris: Very good.

Amber Nelson: Emily and Tyler provided excellent, fast, and friendly service.

nick cetola: They don’t close at 6:00 like Google says it’s at 5:00 (liar)!!!!!

Cameron Menley: I love this location, conveniently next to my work and very friendly tellers!

Dave Myers II: No idea what the 1-star is for, honestly. I've had nothing but positive experiences from this branch, and from Gracie. Extremely helpful, Gracie goes above and beyond, and is a great advocate for her customers. She'll make a fabulous branch manager someday.

Lv emma avakin Nun: I opened up four accounts today with Gracie and Miranda and I couldn’t be happier with the service I was provided. Both ladies were very helpful and informative about the different types of accounts and which would work best for my needs. I highly recommend going in and speaking with these two ladies, and they will gladly assist you with your banking needs.

Rylee Gilbert: Went into this branch to inquire about a new account. Gracie (I believe was her name) was very patient, clearly communicated, and listened to me as I asked questions! This was a nice change up from experiences at different banks! Will definitely recommend this branch to friends and family.

Jan Burns: Very poor customer service.Went in to the lobby of this branch to inquire about a service charge. Gracie was very flippant and rude. Not willing to offer any assistance or guidance. The branch manager supported her behavior. Startling!!This is not the first time we have had bad customer service at this branch not going back. Go to a different branch other than this one if you want help.

Jake Yancy: Gracie and Cyndi are amazing!!!! We go out of our way to use this branch. They truely go above and beyond to assist in any of our banking needs. Thank you for being consistent in customer service

Andrea Bishop: Central Bank on south Glenstone is fantastic! Vicky, Cindy, and Abby made opening a commercial account fast and smooth. Highly recommend!

john house: I live all the way in Republic and this is the only Central Bank I will use. They are all so friendly and helpful

Briana Scott: Had the best experience at this location today. Everyone is always so helpful and friendly!

Hyacinth Lesmes: This branch has been the most helpful and clean out of all the branches in Central Bank! I always go to Gracie for all my Personal Banking needs and she is fast, helpful, and curteous. She even had answers to questions I didn't even know I had yet! So impressed! 😄

Crystal bailey: No drive thru at the glenstone & sunshine location but they do have a walk in ATM. I love this location

Eric Summerville: Loan departments is closed on the weekends. So, if you have a loan, the best time to handle it is during weekday business hours. Also, submission of your insurance shouldn't be so challenging. Emails bounce back, hard copy mailed in and they are still charging me for insurance. Apologetic customer service seems to be their specialty, If that's what you are looking for, then you found a bank home. Congrats to the others that have found them to be 5 star!Update. 4 years later! They have turned me into a big fan! Situations changes and we were set up with a great personal banker, who’s no long there. We have been fortunate to get to know them our branch and tested with respect.

Ozarks Counseling Center: Central Bank is a strong supporter of nonprofit community organizations in Springfield, not only with monetary support, but with volunteer time and talent. They truly do invest in strengthening the community they serve. We appreciate their ongoing support!

Mike Tucker: Very poor customer service, unprofessional! Almost cost me a sell of a vehicle! Extremely upset!!! When the Teller Superviser Cindy Reed said we would have to speak with the branch manager, the branch manger closed her door! Highly offended and will not ever conduct business in this branch.

Oma Dean: I could not have asked for better service at a bank than what I received at Central Bank on South Glenstone! Gracie was kind, compassionate, caring, and patient as we changed my sister’s Account information due to the death of her husband. Once she saw my power of attorney document she walked us through all the necessary changes with complete professionalism. We felt very comfortable in knowing that she knew what she was doing and did it with confidence. I have been in a couple of times since our initial experience with Gracie and she answered my questions and did not make me feel inadequate in my understanding but just showed me where I was confused. I would recommend this bank. I also have my personal account at another Central Bank location. However, if I need to speak to someone about my account, I will go talk to Gracie and so should you!

James Villwock: Vicky Johnson was very helpful in closing out brother-in-law's lockbox and checking account!

Pamela Walton: Went to this bank for a cash advance. When I entered the lobby the lady behind the desk didn't want to speak to me. I called this location before I went in so, I knew that they could do the cash advance because I have an account here. This was my first time at this location and I didn't know where to go, so the first person you see is supposed to be friendly and assist, but, she reluctantly did so. After I made it pass the lady at the front desk everyone else was very nice and helpful. If it matters my cash advance wasn't a small amount which is why I went inside. To the young lady sitting behind the desk, don't "judge a book by its cover." I guarantee I make more than you in my sleep, and I still treated you with more respect than you did me.

Tyler Atkerson: Good local bank.

Marian Nash: I came in to inquire about a new account and was welcomed to a very nice and clean environment. Everyone was incredibly nice and helpful. When we sat down to see what best fit my needs, it was all explained and straightforward and professional. I had been told this was a great place to bank and I believe it with what I've seen so far. Looking forward to exploring some of the other services they offer that I wasn't used to getting from my current bank.

Courtney Pham: I love this bank location for a couple of reasons:1. It’s convenient (near MSU campus) because our student organization’s members can go here for changes when officers graduate.2. The staff members (Jo and Lacey) are AMAZING! They are super helpful, friendly, and professional! They really care for us like family. They always look out for best options and would give us suggestions on how to help get things done better for our club regarding our account.

Adrienne Gerk: Lacey is AMAZING explains everything in detail and makes sure you understand!

Joseph High: Jo was super helpful handling a dispute with a bill collector. Thank you guys for always having my back

Robert Brimhall: It was a very pleasant experience to set up an account here at the tower. All the staff are super friendly and caring and are always available when I need to have questions answered. Would recommend central bank at the tower to everybody. Joe and lacey are awesome.

Jacob Willis: Always great service

Tory Jay: A great bank. I would certainly recommend Central Bank to friends and family.

Whitney Wallace: Lacey was extremely friendly and very helpful

Iliya Matveyuk: Great service. Did their best to help me with my account issue.Greatly recommend this branch.

Christ herni: Central Bank Hammons is awesome, they always help us will all our problems and all they done for us is amazing , I love yo Jo and Central Bank Hammon Tower.

Kaitlyn Davison: I enjoyed going into central bank and getting greeted with smiles. They are very friendly and helpful. Thank you so much to Jo who helped me!

Treston Stehling: Jo gave me great customer service when it came to opening my account, and was very helpful in helping me decide which account I needed! Any further business I conduct will be at this branch.

Harkirat Johal: They’re really nice and reallyyy helpful!!!

Brooke Turner: Giving jo 5 stars I spoke with her and she was very professional, she explained that there not going to put you in something that’s not going to fit your needs and charge you a whole bunch of money. Highly recommend!

George Smith: A little gem in Hammons Tower. The employees are very knowledgeable and friendly.

Clayton Tucker: Meant to put 3 stars but the branch manager at the n Glenstone location is super helpful and personable didn't like the Hammons tower location

Dani Vess: We have worked with several associates with Central Bank. We were hesitant to move, because change is difficult, but in the end we are so happy we moved our business and personal accounts over! Jo (Assistant Vice President) at (Hammons Tower Branch) and her team along with Heather (Business Development Specialist) have made sure that we received the very best treatment! Today I was able to call and talk to a live person without being put on hold, or transferred. It is so nice to be able to speak with the actual people in my branch that I deal with and they know who I am. BEST DECISION EVER!

Andrew Cotner: Jo at the Hammons Tower location is the best! She’s the most helpful and always willing!

Colby Cowan: Being welcomed moments after crossing the threshold into this friendly establishment washed away all doubts, hesitations, and negative preconceived ideas about financial institutions that have been drilled into my head by the other businesses I have mistakenly entrusted with my hard earned money. Jo helped me open an account that fit my needs in a timely manner, and sent me back to work from my "lunch break" with a brand new account, a savings plan, a smile, and a love for not only this branch, but also her. Choose to bank local! Choose to get you a Jo! Thank you for the awesome experience ♥️

David S: I have been tasked by the board to hire Missouri bank(s) for our Flagship here in SGF So far I'm very Impressed with Katie, Jo & the whole sh'bang

Brittany Weaver: The best bank I have ever dealt with! They are absolutely amazing! You will NOT be disappointed banking here!

Jeremie Bridges: We had a wonderful experience with the notary Emily McMellon. She was very helpful and kind. I highly recommend working with her.

Matt S: Can’t cash a check in the drive thru even at the window. What’s the point of drive up banking even then? Worthless.

Jesse Sutherland: Emily was very helpful and patient with me on several items I needed notarized. My favorite bank in Springfield!!

Darnell Powell: Wow! She was amazing and very personable! It is a pleasure to bank here and have Emily as my banker! She was informative and gave me the best options avaliable while going over the "not so good" options. Best time opening an account.

Rkat: I've been banking with Central for a few years now, after moving from a small town up north. I'd been procrastinating about it, because this kind of stuff always seems to be such a hassle. Lisa not only reassured me about how easy the process was, but convinced me it would be fairly fast, as well. She wasn't wrong. I've made her my "go-to" person every time I find myself having to go to the bank. Everyone else has been awesome, also......but I always request Lisa. Thanks!

Emily Maher: The staff is always super friendly and very knowledgeable!

Matt Klumpp: Very kind staff, had a fantastic experience!

Destiny Weathermon: Kind, knowledgeable, and truly helpful.

Tyler Cummins: Worst bank ever would not reccomend ever. Tried cash check thru window cause dont have account when all they need is finger print and have done many times...lazy american we live with today.

John Jenkins: Not a fan... I cant stand that my payroll goes thru here they are always closed for whatever and when you call they tell you one thing when you show up it's another story.They treat you like your beneath them even when you are are there every week

Ryan Harlan: I called to get a new account set up, and Tisha Radcliff got me squared away in no time! Excellent service.

Paden Olson: This is my go to bank! The staff is very friendly and they are very helpful if I have any questions or problems. One of the employees, Bethany, is always very kind and helpful. She is my go to banker when I need to do anything! 10/10 would definitely recommend banking at this bank!

Riley Moore: Very prompt and very friendly service. Tisha was very helpful and informative. The tellers were much more friendly than any other location we've been to!

Danielle Carr: Friendly staff and excellent service. Tisha always makes sure every need is met when visiting this location. Definitely recommend this branch!

izola palmerton: Love love love Rose & her girls!! They are so great at what they do! Thanks for always being FABULOUS!!!

Scott Miskowski: Friendly and prompt service with people who are genuine. Have used other banks that I felt like just another number, but at at this branch at least, you are treated like a friend that they just haven't yet met. I can't vouch for other branches, as I have no reason to go inside any branches further from home.

CHRIS BURKS: Our company has been banking with Central Bank for many years.The people are very friendly and helpful. My favorite location is the oneon W. Chesterfield. Give them a try! You can't go wrong!

Nicole Wallen: The most wonderful bank! Eric at East Sunsine is so sweet and helpful!

Chad Paris: Awesome service…. Tisha is the best

justin langston: Have banked here for years and never had an issue. The tellers are always friendly and I get quick service which is great. Their manager Tisha is so quick to help and takes care of any needs I have. Definitely my favorite location to go to.

Lindsey Nash: This is such a great bank! Every time I’m here, I’m welcomed and made to feel at home. I’m always greeted with a smile, and the employees are beyond willing to help in any way they can. Highly recommend this bank if you’re looking!! Thank y’all so much!!

Danielle Garcia: I always have wonderful care from each employee everytime I go in! The atmosphere is comfortable and I always accomplish what I need with ease and with care. HIGHLY recommend not only this bank, but the Chestefield branch. Never had a problem, not once. Thank you all for what you do!

Abby Burks: The tellers all had nice smiles and were incredibly friendly, and I spoke briefly with the manager I believe she said her name was Tish, she was beyond helpful for me. Keep up the good work!

Maria Hartley: Dan Howell was awesome in assisting me. I appreciate everyone that worked with me today.

Amber High: Is the bank open for us to come in and get a replacement card?

Daniel Wright: Why does it say your open but you're not answering your phone Very annoying since you locked my debit card

From Kate: I've had this bank for 5 years and never had any problems. The people here are understanding and very nice.

iflydachoppa: This is my main bank in Springfield MO. These are the friendliest people to work with as far as a banks go. Never a bad experience here. If you're looking for a bank that is like family..this bank is the place to go. They remember my name and when I come through the drive through they always recognize me.

Katie Penkert: This is my first bank account and I have loved it from the start!

Tannis Staas: I switched to this bank because I thought it would be better than who I was banking with at the time. I've been banking with them for over 6 months now and have hated it they are constantly charging extra fees and I am constantly having to call them to fix the situation. The worst issue I've had with them is my card being declined somewhere for no reason. I absolutely hate having to deal with these situations, I would not recommend this bank to anyone.

Brenda Good: Darcie at this branch is amazing! So kind, patient, and attentive to what I needed. Thanks for being a bank that actually cares about their account holders 😁

jan martin: Shout out for Darcie, she goes out of her way to being helpful. She's always friendly and gives excellent service. She makes you feel welcome and your business is appreciated. She makes banking a pleasure!

Melanie Rogers: They are closed on Saturdays even the drive thru. The lady on the phone we talked to said that it's googles responsibility to change the hours not Central Banks responsibility. How would google know what the hours are without central bank telling them. 🤔

Kevin Ressel: It was a regular day but I had better than regular service. There was a lady named Darcie behind the counter that handled everything I needed. She was well helpful, courteous, and well informed.

Destin G.: Darcie was absolutely wonderful! She made my experience go so fast and smoothly. I will 100% recommend her to anyone that's looking to opening an account. She's friendly, and does an absolutely amazing job.

Fawn Bombard: Darcie is a wonderful employee who is very knowledgeable, friendly, and nice. She has been very helpful in helping me with several situations. I will come out of my way to get her for assistance. Thank you very much for your time and help. Great job 👏 👍 👌 🙌 😀

scott campbell: Darcie is always a friendly face and happy to help. I highly recommend central bank and Darcie for you needs. Great customer service and always willing to help with any issue.

Mariah Webber: Darcie is LEGENDARY! Her, Penny, Brandon, (the whole staff idk everyone's names) always have amazing attitudes and try to get us in and out as fast as possible. You can tell they care for theit customers.

Kort Harshman: I have been a commercial customer for many years. Banking can be a mundane and not so interesting experience. However, I have found Central Bank to be highly efficient but also a fun and personable place to bank. The tellers are all terrific and the officers know my name. That means a lot to me and I think its part of good customer service. Five stars for sure, I'd give 6 if that was an option.

Keith Lane: Darcie is one legendary worker do what you must to keep her!

Kathleen Davison: There are not enough tellers at this bank and I get real tired of having to wait every time I go in. I also feel like they should take care of the people that actually come in the bank first before the ones that drive up.

Our Every Day I Do: Sheri Casper was a huge help and so patient! We had five kids come in with us and she kept them all busy coloring while taking care of our banking needs! This woman can do it all! We appreciate working with her so much!

Mike Goodrich: I gave Central Bank a five-star rating due mainly to my interactions with John O’Haro and Latoya Howard over the last months. They both deserve praise and a raise.

Christi Lowrance: Why are all banks drive-rhrus closed at 5:00!!!???

Ginie Richards: I don’t understand why everyone else figured out how to work with Covid but not the banks??? Figure it out guys. There is no reason why we should have to wait 30 minutes for one car to make a transaction, and in the mean time make the other kids behind the counter actually do something instead of stare at us. And another thing!!!! The phone number on google?!?!?!? It should be the phone number to the respective store..... DUH!!!!!! You guys sure know how to keep the guests frustrated.

mooreofcooper: Always takes about 15 minutes to hit this drive-through regardless of time of day or traffic. Probably the worst customer service I have experienced at any branch thus far.

Brigett Gladden: I was there today with a question about an IRA transfer. The teller and manager were both very helpful and friendly! Thanks guys!! :-)

Trisha Marie: This seriously has to be one of the worst banks I've ever been to. Not only do you have a 10 minute wait or longer in the drive thru, but the tellers are incredibly rude. I used to bank at the Central Bank in Columbia, MO and it was like a million times better.

gonefishing4fun 2019: 10 + minute wait in the drive up with no cars in Lanes... when they finally came they were rude! Sad !!

Darick Hemphill: I just called to ask for my balance on a commercial account. The teller asks me two questions what is the amount of a recent deposit. I tell her I do not handle the deposits, I just write the checks once a month on the account. I proceed to give her 6 months of transactions. THe next question is when did you open the account? I have been a customer for many years. I HAVE NO FREAKING IDEA WHEN I OPENED THE ACCOUNT. The teller then tells me that I can call back and try again. (Notice I have already waited a long time to get this call answered. I ask if she can just ask another question. Nope. Back of the line I go. Can I speak to a supervisor. Nope. None are available. I hang up and call back. This time the question is what is the check number that I will use next. That one is easy. I have the checkbook in my hand. It is a 5 digit number. I am told that I got it wrong. I have my bookkeeper pull my statement and what do you know? They have truncated my 5 digit number to 3 digits! Ask to speak to a supervisor. None available. Is there anyone at any of your branches that can talk to an upset customer? Only if they would recognize my voice over the phone. I DO NOT RECOMMEND THIS BANK! STILL ON HOLD AFTER WRITING ALL THIS!

Joanna: They have gone above and beyond in service! I'm Truly Thankful!!

Crystal OLeary: I only use the ATM because it's a money pass ATM. I do like the bill option, which allows you to select what bill$ you like to receive during that withdrawal.

Dj Zaruba: I am so happy that I found an alternative to banks like Bank of America. I have had BOA since I was 15 years old and only stayed because I didn’t know any better. My wife and I switched to Central Bank 2 months ago, and the branch clerks are friendly, helpful, and actually accessible. It feels good to be able to do my banking with a real person and not an atm or AI on an app. Thank you for making a difference in my family and I’s lives.

Tbone87: This is a Great Bank,Friendly Staff, Excellent help, highly recommend this branch!

Peggy Irwin: Great bank ATM is great

Jessica Carroll: I have had the best customer service experience with central bank that I have had in 17 years. I’m grateful that I listened to my daughter and opened an account with them. Specifically Caitlin Villalobos has been most helpful every time I visit.

Scott Shea: Extremely friendly bank staff. Willing to go the extra mile to help and that is hard to find these days!

Greg Schneider: I love this location it's real handy for me they are real nice here I love central bank cause they have ATM in all the Casey's very convenient

Kristin Lipe: I rescind any past recommendations to Central Bank of the Ozarks. As a new, local, small business, and also members of this bank for 4 yrs now...to get the run around we received today was appalling. The lack of knowledge of how they run their business was probably the reason for the rude insinuations by the tellers on site at 2 different Central banks, as well as the supervisor on the phone.

Donald Clark: Love this bank. Most of my dealings are with the republic branch and they are awesome. Best bank I ever used. I can ask them anything and they are always happy to help. Fast, friendly service. They make me feel like family

Aaron P: I stopped by yesterday afternoon to exchange presorted quarters dimes nickels $30/15/6I was flat out refused the opportunity to exchange my currency. They said if I don’t have an account they cant exchange. Since when does a bank require an account deposit instead of exchange for legal tender? Seriously? I am disgusted with how this bank ( 2 representatives) flat out denied currency exchange. I actually had an account with them for 17 years. Never will i bank with this bank ever again after thIs incident. Seriously, I'm doing you a favor by giving my coins to help during this “shortage” and the central bank of ozark denied me. So i took my change to mid Missouri and no problem, no questions asked, just accepted with a smile and a thank you. Great people in republic.

Jacob Sullivan: This bank is so amazing and the staff is so great.

Brian Cole: Small town bank feel with Big bank technology!!! We (commercial and personal) opened several accounts after this location opened up. -- They made a lot of promises and have delivered on each and every one of them. We are very happy with this bank. There are many reasons why we are happy to SWITCHED to this bank. We look forward to a long relationship with them. Every team member I have sat across the desk from, or stood across the counter or even looked at through the drive thru have been quick to say hello to us with a huge smile and ready to help in any way necessary. -- Very proud to be part of the Central Bank of the Ozarks family. They have proved to be who they told they said they were when I walked in the first day. -- Thank you !

Katy Jean: Love this bank!! They are very professional and courteous, they handle even the most stressful situations with a smile and calm demeanor. And the new building is beautiful!