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1. U.S. Bank Branch - Central West End
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· 49 reviews
4301 Lindell Blvd, St. Louis, MO 63108
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Nisa T: Good
Tonnie Mwanzia: If I were to give a Zero I would. I met a very dismissive notary. After asking me to bring new documents from oversees claiming she wanted unsigned ones, she still refused to sign the new documents. It was such a bad experience for me.The lady employee needs to be patient with customers and not dismissive.
Derell G: Don’t know how this bank still open, horrendous service. I guess you can treat black folks any ole kind of way when it’s the black folks doing the treating. Thank God at least one was customer oriented.
Bri Johnson: Do not use the ATM at this location. As seen in many other reviews. It takes your money and doesn't deposit it and says to call a number to submit a claim. You then have to wait 10 days for the money to be deposited in your account. I understand machines malfunction but how can a machine accept the deposit and not credit it my account.
A K: I mean seriously is this bank ever going to shut down or change the management, this is by far the worst, slowest and manager rudest bank in a Country. I always say i won’t go back to this location but because it’s in my neighborhood unfortunately i do, but this is last time. That manager in there, sorry but what a b..ch, so rude to the employees and customers, she needs to finally go and they need to bring some new professional stuff in there. It’s a shame for the location, that’s been rated 1of10 best locations in Country.
Chou Lee: Close this US Bank location for the love of God. Waited 45 minutes in drive thru.About to switch banks because of this location.
Aloysius Reiter: Worst bank experience ever. Rude teller very rude. Used their ATM paid fee went to buy money order was told no asked for manager no help. Very rude and nasty people. Never again one star is too many
Sarah Howe: Been banking with US Bank for 10+ years. Unfortunately this is the closest location to where I live and by far the worst US Bank branch I’ve ever experienced. Extremely rude, unprofessional, slow, impatient staff. It was like this pre-pandemic but has definitely gotten worse since. Expect to spend 30+ minutes in the drive through even if your actually at the booth. I honestly can’t believe how horrible the customer service is at this location. If there were another branch closer I’d just avoid this location all together.
Scott K: The staff has always been courteous and helpful but they're often understaffed so service is slow when busy, both in the lobby and the drive through. The ATM was also not working again today.I'm updating and reducing the rating again because a machine wasn't working, one used by tellers, so I couldn't complete my transaction. Sporadic equipment and other problems can be expected, but this is too much too often.
Food Service: I waited 1 hour for drive thru service for commerical window service. Customer service at this location is the worst I have every seen.
Cory F: Waited 15 mins in lobby with absolutely no acknowledgement to even be served. Horrible customer service
Angel Costa: Calling in advance for an appointment on Thursday. They can't give me an appointment for my business account until next week... Or they have A LOT of customers or they don't want to work... Your decision to go there, other location or change banks.
rishi bhakta: I went thru the drive thru on 5/29/2021 to get $720 in change. Teller said she can't since I have personal account Not business account. Mind you I come to the location often never had any issue. Manager called me inside the lobby. The rude and unprofessional manager told me unless I open a business account. I cannot get any change moving forward! I said as a customer I am not allowed to get change? She said no! I figure its perhaps the amount was too big ($720) so I replied what if I wanted $40 or lesser amount of change. She said I can't get any change period, moving forward! She told me I have to go to my bank that I have business account with. Memorial weekend my business account bank is closed. Since she refused to provide any assistance left the lobby and I had to drive to the US bank at the Clayton location. I go there regularly. I went inside ask if there is a limit on change for a personal account. She said no as long as I have it. I said explained her what just happened. She said that is strange. As a customer I am allowed to receive change! Go figure, I received the change at the Clayton location! The manager at the Lindell location lied about its policy and refusing to service their own customers! I am not a person that write reviews but she wasted an hour of my time. Would like others to beware of this branch.I am replying to the response from Ryan: This was Not an issue of reserving coins for others. I did need NOT need coins. I needed $1,$5,$10 as change. And I can understand if there was not any at that time. But this was Not the case. The manager was adamant and explicitly told from now on that I can NOT receive any change UNLESS I have a business account!
Terri D: They will take your name off a Business account without your permission and then don’t want to talk to you when they do, they all can go to hell
Fz Benbati: The ATM both, the drive thru and walking, never works. I put cash all the time to my account and I live 1min away. You have to pray God and be super lucky to have the ATM work. I have had this problem for 4months now. Why would I have to drive all the way to other ATM just because this branch choose to provide poor customer service.
Meghan Lyn: This is the slowest bank branch I have ever had to deal with. If it wasn't for the fact that my work uses this bank(not sure why) I would never go here.
Bobbie Brantley: Left US Bank years ago. Service and attitude very unprofessional. There are qualified and professional people looking for work . Hire them and fire the others , beginning with HR.
Joe: I can not stress enough how sketchy and unprofessional these people are. They have stolen an entire paycheck from me. I called and spoke to a woman who claimed she had to research what happened to my check and she would be calling me back. She never called me back. I want to know what happened to my paycheck. This is highly alarming and extremely unprofessional. I have pulled my money from US Bank and opened an account with a credit union. I suggest you do the same. US Bank just does not care about you. They will steal your money when given the opportunity.
Creative Abode: The lack of competency at this particular bank branch, is beyond unreal and unusual in comparison to other US Bank branches. We are only a half mile from this branch (closest to us) and it is also where we originally opened up our account.We purposely avoid going to this branch to handle our banking affairs, because the lack of efficiency, knowledge, and care by those bank employees leaves a lot to be said. In short, DON'T waste your time going to this branch. It will just cause you to get upset, and leave you wondering why you ever let them have your business. FYI, every other review listed on here about the employee's here couldn't be more true!
Bruce Grode: They’ve hired people to simply fill a quota rather than banking and customer service skills.
richard thomas: EXTRA SLOW!!!!! Customer service is horrible. Drive through wait is always 30 minutes or longer. Need new staff because these people suck!
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2. U.S. Bank Branch - Southwest Garden
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· 37 reviews
5375 Southwest Ave, St. Louis, MO 63139
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3. U.S. Bank Branch - Downtown West
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· 20 reviews
301 N Tucker Blvd, St. Louis, MO 63101
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Marco: Justin helped me opening a debit account easily. Very fast and helpful! I appreciated the help.
Dwonna: If it wasn’t for the ATM accessibility I wouldn’t waste my time going to this location. The drive thru is terribly slow and unprofessional
Annastacia Long: Customer service on the phone was very unprofessional.
jennifer: Do not go to this location if you're African American with a large amount of money or interested in investing large sums.
Rose: Drive Thru is great.
Curtis Farber: Garbage service. Workers sit around and won't address you. Only the security guard will address you. I wasted a 15 minute break here and talked to no one. I went in to open and second account, now I'm going to close my first one. Worst service ever. I tried to call business bankers and can't get a call back. I've also needed to them to explain and "analysis charge" but no one can tell me what caused it and business bankers are too busy for my business.
David Miller: They need to put the atm in the lobby not on the street. I was taking money out and got fleeced for $40. This is St. Louis. You can’t just have the atm on the street like that.
Travis Morgan: Rita did an excellent job with a very time sensitive wire transfer so I could close on my house.Rita went ABOVE AND BEYOND.... recommended 4 of my friends to US Bank due to this... hopefully drives up the branches business.
Moisés Romo: Don't waste your time going to this lobby. They're friendly but they don't know what they're doing.
Roman Makhov: Stuff is shorthanded all the time, it takes forever to get through the line.
Gary Seid: Despite the vacant lobby, they were “short staffed because it’s too busy.” They scheduled me an appointment to come down and didn’t think to have someone there to meet with me. I don’t why they had me come down other than to waste my time. Incompetence. I came for the free bank account. I guess you get what you pay for. The TV was on so loud in there you couldn’t hear anyone speak. I guess they had to keep themselves entertained since it was so “busy.”
Buster: It seems like the ATM is always broke I know this is a rough part of town and I wouldn't go through the ATM or get out of my vehicle at night that is for sure but they really need to make sure the ATM works because I like to go to it during the day but now I just simply go to a different bank because I know it's probably not going to work constantly this ATM machine is broke over and over and over and then it failed to give me my money it actually shredded the money in the machine and it took me probably a week to get that money back they had to come out count the money in the machine I had to fill out paperwork it was a nightmare to deal with these people US Bank is awful when it comes to customer service and maintaining their facilities their ATM machines are outdated and they are junk they need to be replaced.
Ilaan Ghadelene: ...just left the office from where I started my business back in 2015...sad that there were 5 people in the office ( two at the desk-one of thise returning from lunch)...the customer line was to the door...unacceptable that for a bried moment one of those office sitters could assist! please don't tell me they were busy with so much paperwork that they couldnt apply a little teamwork! this would be way less of a review but the two ladies at the counter dealing with we the customers were gracious...
Daniel Richter: This has to be one of the worst branch locations. Always slow. Today, there was a line of 10 people and three staff. One took their lunch break and the other just disappeared, leaving one person to take care of everyone’s transactions. It’s been 15 minutes and the line hasn’t moved.
George Betts: A decent bank, can't complain about the bank, it's just not a safe area to go to at night as there are alot of homeless people that sleep behind it at the church and they come up to you it you're using the atm there at night.
Justin Sullivan: The staff at this location is fantastic. Very attentive and efficient. I'm here often and haven't had an issue. The ATM is outside, which isn't ideal but there's an awning and security cameras so it's no big deal.
David: My dealings with the employees here have all been fantastic. The problem is I don't feel safe using any ATM here because of the homeless people they allow on their property. One was projectile vomiting mere feet from their outside ATM this morning.
Valerie Alfaro-Skinner: Horrible location. Always a wait even when no one is there. Employees take up front parking. Rude employees.
Dolan Twins Edits: I just spent 25 minutes in line, while the one teller assisted 8 other customers, I had the misfortune of getting the teller that counted slower than my 3 year old. Who has 25 minutes of their day to spend waiting for this speed of service??? I DO NOT!
KAPTAIN: I can't tell you how great the workers are. Everyone makes sure you leave the branch happier than you were when you walked in. I love coming in just to seeAll the hard work the staff puts in. This is a great place to do business US Bank is by far the bestIn the business
Martin Penton: All the staff members at this branch are exceptional workers.This is a great place to take care of your financial needs.I''ve never left feeling like my needs weren't meet. Thebank tellers Anthony Daniel & Shaina Williams have themost welcoming atmosphere when I walk through the bank.I love their superior customer service skills. I also think its greathow the branch manager Robin Houston makes sure the customersneeds are meet no matter if the branch is busy or slow. I Would highlyrecommend US Bank to anyone!
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4. U.S. Bank Branch - Tower Grove South
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· 17 reviews
3881 Gravois Ave, St. Louis, MO 63116
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5. U.S. Bank Branch - Tower Grove East
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· 27 reviews
3430 S Grand Blvd, St. Louis, MO 63118
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Larry Eaton: This is a small branch and everyone gives fast and courteous service. This is my favorite branch for my banking needs.
Melody Whalin: Randomly suspended my debit card while I'm out of town, leaving me stranded. When I called they gave me an invalid number to call about it being suspended. They would not answer when I tried multiple times to call back
Darr's Tree Service: Great bank Great place Great. People
Koko Anthony: The worst customer service I've experienced in my life!!!!! Extremely racist and unprofessional behavior from the client consultant Mitch Dawdy. His branch manager Jon L. Storey did nothing about behavior, completely unacceptable!!!!!!!
Tyrone Austin Inventions Designs & Concepts: I use their ATM at the Schnucks branch on Grand and Gravois and got a $5 bill in my $50 bills when I use their ATM machine
Chad Barnes: Terrible customer service involving this bank branch. I needed the notary to sign something for work. Instead of explaining the proper procedure, first he had to ask me if I even knew what a notary was, and when I responded yes, he stated then why did you sign this.
Dee Rivers: On their website it states that this lobby location is open 10-4 today. I was just there at 10:30 they have a sign up stating that this location is temporarily closed. It was a waste of time. The website needs to be update to reflect that it is temporarily closed.
Kevin Childers: So convenient being right inside Schnucks South City. These mini banks in grocery stores are more or less convenient but so many are just a half step up from an in store ATM. I have to say that US Bank has stepped up their game. All of the minis can offer full services, but few really pull it off. But I've found that US Bank can. They have staffed their minis with fully competent personnel. My kudos to them for making my life so much easier.
Ye Moochy: Good Customer Services could use more help on busy days like the 1st of the month and holiday taxes ect..
Danish Salar: Poor service
Eddie George: Had a horrible experience here. Brough a small cup of coins to deposit and was told they must be rolled. Even though I have deposited coins at this location in the past and others, the gentleman helping me absolutely refused to help me. Really looking forward to switching from US Bank to Chase once they open in STL.
Craig Rash: Great staff ! They are always friendly. John is a Great store manager.
Bashiir Mohamed: Long line and very slow customer service. Don't go to this branch if you are time boxed.
Albertine Stimage: I never had a problem and I love the big guy with the bread!
Jasmine Miller: It's right down the street from my house. Never had a bad experience here. Sometimes there is a little wait, but there's always a friendly staff.
pcg: Unprofessional, poorly trained.
Hamid Bakhtari: Wonderful people. Specially the young man with trimmed hair
Noni Boyd: Always pleasant experience with these guys. Every time I go in here I'm greeted with a smile, not to mention the staff is knowledgeable and takes initiative to advise on my account(not force sell banking products).
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6. U.S. Bank Branch - Princeton Heights
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· 36 reviews
5418 Hampton Ave, St. Louis, MO 63109
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Steven F: My wife deposited two checks one for a large amount of money. The teller deposited these checks on Saturday into someone else's account. My wife had to take off time from work to go into the bank to resolve this. The branch manager told well it happens sometimes your money should be available in one to two business days. Now we are without this money for making payments we have to make. Will be closing the account. Customer for 35 years.
Steve Shieb: Quick and fast
Clara Oldham: There very pleasant and helpful to me wasn't super busy
Michelle Reddic: ATM is well lit at night. Tellers are friendly, professional and quick!
Matt Higgins: I went in to meet with a banker to discuss some financial matters and received good service. This was after making an appointment which I would recommend.
Paulette Brandy: If you get horrible customer service from this bank that means you are a them not USDon't be discouraged that just means there a better bank in your future.
Elysia Berkery: I cannot believe how horrendous the customer service is at this branch. I have had so many negative experiences at this point, I have lost count. One time- someone is having a bad day, I get it, but the repeated rudenss and incompetence is inexcusable. My partner and I are moving our account to Regions where I have always banked and had no problems at all. It does seem to be consistent at this location in particular so perhaps US Bank overall is not terrible, but if you have the option to go elsewhere, I would avoid this branch.
Jerry Stamson: No one is allowed in the bank without an appointment, yet the drive through is slower than ever. Even when the drive through is not busy it takes forever. I'll be switching banks after using US Bank for 15 years. Can't go in and have to wait 30 minutes for a to make a deposit with one car in front of you, yea not happening.
Darlena Ngo: I told some lady over the phone that I haven't been to a US Bank and that I want to make an appointment and make a debit card because I have not been to the US Bank before and that I wanted to get them customized and she told me that I can just show up and that I don't need an appointment. And when I got there I had a hard time communicating with an old lady and how she told me I have to have an appointment to get a debit card and I told her some lady I spoke to told me I didn't have to and then the boss or the person I was going to see told me to go home and make an appointment and come back next time.
Warren: Almost a year of drive through only, still inexcusably slow. Pull up at 8:58am, opens at 9:00am, one car in front of me. I’m finished with a simple cash deposit by 9:17. Just pathetic.
Soap: Slow slow and slow
Bev Gregory: This is the 2nd time in 6 months, that a US Bank atm has confiscated my debit card. I live in the area, but my bank is farther away, near my previous home. I don’t have any problems with my account and don’t understand why they feel the need to make my life more difficult.
Mike Duggin: This bank was closed, the bank on Gravois at Heege closed. Time to get out now!! No letting people know what’s going on.
Maureen Muich: This isn’t the first time I’ve had a bad experience at this branch, but it is the first time I’ve submitted a negative review on Google and the first time I filed a formal complaint against this branch. A simple task of depositing a check (NO cash withdrawal) required THREE visits through the drive thru (lobby isn’t open) and these aren’t short visits. In the end, to deposit a check with my husbands name on the check, they wanted him physically present in my car and they wanted to receive his ID. After completing that request - which is absurd to have him physically present IN MY CAR - there was yet another thing that needed to be completed before they’d deposit the check. I called corporate and they explained pieces of the process which were legit, but agreed he didn’t need to be physically present and it was poor communication on their part to complete a simple task. It’s unfortunate since this bank is one block from our house, but I’ll have to drive to the Southwest branch moving forward, or until I take my accounts somewhere else. We’re refinancing and we were going to call US Bank for quotes to keep our mortgage with the bank, but we’re taking our mortgage somewhere else.
Frank K: Manger at this branch is worthless and. Should find a different profession
Lynn Petersen: I have been in the commercial drive thru line for almost an hour. Put more tellers to work and take care of your customers! This is why my personal account is thru a credit union!
Alyssa Wright: Horrible . Nobody seems to want to help there
Fareda Lytle: We were in the neighborhood running errands. My mom who is elderly and has a hard time getting around needed a replacement ATM card. I went in to find out if she could do her business from the car considering her difficulties with walking. The clerk checked on the possibility of her being able to do so. She’s returned and told us to use the Commercial drive up to have her get her temporary replacement. This was greatly appreciated and extremely accommodating. It took a little time to get things completed but the staff was very helpful and we truly appreciate their care and concern! Customer Service was key! Thanks for your help!
Lynn Short: Personal banker not so nice bad attitude.
Abraham Hope: Horrible experience at this branch. Simple task became such a big deal. I've been threatened my account to be locked by a clerk. Why should I trust a bank who doesn't trust me! I'll pull my money and find a bank that treats me like a customer.
Rose “S” De: Also.would like to add. What if someone lost there wallet and need cash to get a new government Id, but now they can't because US bank wants to hold there money up. Clearly the ID I showed was super real, with my post office uniform on and driving my post office vehicle. Thats just sad.
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7. U.S. Bank Branch - St. Louis
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· 4 reviews
20 N Grand Blvd, St. Louis, MO 63103
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Tonnie Mwanzia: This branch has customer friendly staff who serve Saint Louis University and the surrounding community very well.
cyberfox: 不错
Mouhamadou Deme: Very helpful, availability and great service.
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8. U.S. Bank Branch - Mehlville
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· 32 reviews
110 S County Center Way, St. Louis, MO 63129
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RON PULLER: Terrible US Bank Visa card dispute dept. in Fargo ND. Amazon sent them a refund for an item never received but the bank is refusing to credit my account even after receiving a copy of my refund from Amazon. US Bank Visa card holders beware of their stupid dispute department!
Nina Delagic: Staff made it effortless and easy to open up both checking and savings account. I was explained on how to use the mobile appFor my future transactions. Always positive and friendly when needed any assistance regarding any of my questions.Happy customerJasmin A.
Sean Van de Riet: The only reason that I ever go to a bank is to use the ATM. The ATM at this branch seems to only accept cash about half of the time. Twice in the past week, I’ve gone to make a deposit only for “cash” to be grayed out. This type of thing has been a recurring issue for years. I always know that I’m taking a chance whenever I try it and I’m disappointed more often than not. Go to another branch or, even better, find a new bank.
Tom Wagoner: Drive up closed, useless location
Deuce Mongoose: By far the worst experience I have ever had with a bank. I was talked down to like a child for having basic questions that neither person I spoke to could answer. Mostly because they find it easier to help a customer solve their problems by talking over them, and constant condescension. The gentleman I spoke with was honestly trying, and very polite, but again...wouldn't listen, and couldn't stop talking over me. The second person they put on the phone was completely unacceptable. She refused to listen, was rude, and when I told her I wouldn't be spoken to like a child anymore, she hung up on me. I would give zero stars if possible.
Zlatko Muich: Worst bank I have ever delt with , it is almost impossible to close an account. Or taking care of any other problem Don't use this bank !
Vy Phan: During my visit today at this branch, a white lady walked in with her nose completely outside of her mask. There is still a mask mandate in St. Louis County and this location is also requiring mask for entering. No request was made for her to adjust her mask. I wish this branch would have more consideration for the health and safety of their staffs and customers.
Henry K.: You say closed when your drive thru banking is clearly open. Please fix this so clients don’t think you’re closed both inside and out. Please be specific.
Justin Cline: Friendly staff but it shouldn’t take 10 minutes per car in the drive up. To spend 30 minutes at the bank when your third in line at lunchtime is a waste of my time.
RhondA Russell: Very rude and unconcerned about their customers.
Sara Dedic: Drive-thru staff could at least say "Hello" to customers. I just completed a deposit without a single word spoken to me by the person at the window.
ESPsiddhi: Completely understaffed.
Jen Y: Have gone there 9 years now, always treated nicely. All the old family of tellers and staff have moved on so its mostly people we don't recognize now. Could use more help but you kinda know what times to avoid.
Heather Schlichting: Horrible service ..never enough people working the window. Has the nerve to blame me for her line being so long because I was depositing money . Be thankful we give you our money .
Mary McGrath: They didn’t open until 9:10 on Saturday making me late for work... I don’t know about your job, but mine opens when they are listed to open
lionheart: Great location and excellent service !
Les Brown: If I could give less than one star I would. The staff here is slower than the sloths from zootopia and no one ever smiles or seems to enjoy their job. I recommend working on your speed and demeanor.
April Birdnow: Unfortunately my company uses this bank, so I have no choice but to go there. In the 5 months I've had to use them, every single experience with this us bank branch has been horrible. The staff is terrible, rude and lazy, so of course the service is as well. They lie, are slow, and screw up every transaction I've done with them. From "losing" receipts, to not processing cash deposits, every aspect of this bank is infuriating beyond belief. If at all possible, stay clear of this branch!!!
janis melton: Great location
Staci Tucker: Veronica was extremely rude! Informed me she was busy and couldn't assist with just sending a pen
hanna atkins: WORST BANK EVER! The atm at this location ate my checks! I understand there are procedures in place to file a claim and everything and it takes time. It has now been 2 weeks and I have not received my $500. I have called the number I was told to get this taken care of, 4xs! And they did nothing! I went to the branch to get it taken care of and everyone there was not helpful at all!! I did not get a single apology for the major inconvenience! And everytime I try to call to check up on things I get the run around about the personal bankers or manager not being available. Will be taking my business elsewhere and will contact the BBB in the meantime.
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9. U.S. Bank Branch - Kingsway West
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· 20 reviews
3515 Kingshighway Blvd, St. Louis, MO 63115
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Eudell Lyons: Need more light at night it's way to dark it's only a matter of time before you have an incident
Maria Jamison: In the drive thru 40+ minutes......RIDICULOUS!!!!
Ariel Dunlap: I been setting in this line for 20 min ther are very slow
Adam Paxton: The drive through ATM never works
Corey J: On top of the teller being rude... I don't understand why US Bank has to charge so many fees, on all ends of your money too. You're charged to have a checking account and keep your money there. I'm charged to cash your check from there. And then they say you must pay and have an account to use Western Union services. No thanks on being swindled US Bank!
Terry Turner: service is terrible, 3 people working, nobody paying attention to the drive thru. after 5 minutes, the canister had not been touched.10 minutes to get a receipt for my deposit. i was the only car in the drive up lines. this is kind of universal at us banks, several people working on things other than customers. we mean nothing to them. this is really a management/corporate philosophy and problem!
Lamont Tolliver: Great
Nick Givens: Made my bank account over 3 months ago and still have not received my permanent debit card. The got my address wrong the first time, sent another one. Have gotten 3 bank statements, and information on how to set up my "new card". But still have yet to get my card. I tried to just cancel my account in all and they insisted on ordering me a new card and me picking it up at this location. That was 2 weeks ago and they said it would be here at Wednesday the latest.
Nekoe Bobo: Wasn't too crowded for Saturday
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10. U.S. Bank Branch - Mehlville
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· 16 reviews
2041 Union Rd, St. Louis, MO 63125
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June Van Meter: Horrible customer service. Everyone is rude.
Michael Coffey: The employees are very friendly and very helpful.Ashley was awesome and gave me exactly what I needed. Thank you
Nathaniel Smart: Friendly service though a little slow.
Chase Swafford: Always very helpful and friendly.
Jay Crane: Great service. Nicholas has been nothing but the best. Great friendly guy. All bankers need to learn from him. Thanks Nick
Jessica Riley: Should've known by the rating not to stop in at this branch. It's closer to my house, but definitely not more convenient. Stopped in today to deposit my s/o's check into my account as I've done without incident for nearly three years. Today was my first and last stop at this particular location. Normally I'm greeted and asked what the business of my visit is, followed by a thank you and a receipt. Today I was met with unnecessary questioning as to why he doesn't have his own account and why I'm depositing his check into my account. He was there with me to present his ID as usual, so I don't understand the problem. The teller told me she would accept it 'this time'. Y'all are really doing too much over there. I'll just go to the branch further from my house that does what I need them to do without getting in my business
Jeremy: I had a bad experience at location which caused me to close my newly opened account. I had created a checking account online with success, and received a phone call from a pleasant lady welcoming me etc. (I wish i knew if from a specific location or just customer service). On Saturday I went in to deposit additional funds as well as funds into a savings account. There were only 2 people onsite, and the teller stated I couldn't put money into a savings account and would need to make an appointment? Make an appointment to have a savings account I asked myself? She said yes, and its during the week until 5pm. I told her I couldn't make it to bank by 5pm, so she stated I could come during my lunch? The line started to have people backing up and I heard someone state "only one person at front on a Saturday". I knew I couldn't stay in line much longer since understaffed, but me not being able to create a savings account quickly since I already had created a checking account and having to make an appointment during the week previous to 5pm was very frustrating. I closed my account, and received money that I used to open account. Very frustrating especially since I had a great experience opening checking online and receiving call from lady whether from another location or from customer service.
Zack C: Mr. Tobey the business specialist is killer to work with
mgoggles33: Stay away from US Bank if you are looking for a mortgage or refinance. They will lie to u every step of the process. They will hit u with fees and then deny they did it even after providing a statement with the fee showing. If you call for assistance, they will pass u around like a cheap suit until you give up. If u email, they will never respond. The mortgage department must be desperate to increase profits and if that comes against customers then so be it. Take it from this former employee, bank elsewhere.
Sean Van de Riet: The ATM usually works well at this location.
alex korn: Super friendly workers and never had a problem while there.
Kristen D: Unless you want to pay fee after fee after fee, go ANYWHERE else! This branch is money hungry with a really sweet manager. It's a shame she's not more aware of the struggle. I hear I can bank at least 9 other ways fee free!
Khanh Ha: Stupid service ever…….
curt moore: Tried to purchase a vehicle last week. Seller prefetred cash. Us bank however only give out an allowance of your money or will try and put u off a week to get it. Worst bank ive ever used and look foward to banking elsewhere. They also make u feel like a criminal when u ask for the cash as well.
Drake: Very rude, and I feel I was discriminated against. Don’t go here if you are a person of color
Matthew and Lisa Wallace: Horrible bank. I had to tell the teller to stop holding a conversation with a guy so she would help her co worker out with the 4 cars in the drive thru and the 5 people behind me in line.
Makhammad Bekirov: If you try to call this branch no one ever answers
Randall Mars: Maximum atm withdrawal is only $300,and $500 at us bank atms per day. I asked them to bring it up to $1000 and s tools they can't because it's a security feature.
Ronald E Cook Jr: Fees outrages
Adil Omerovic: TERRIBLE EXPERIENCE!!!Lost my Trust.Had a certified CASHIERS CHECK, went in to cash it, and the teller wouldn't let me cash it, said that there was a 2-3 day holding period.EVEN though I had enough in MY ACCOUNT to cover the CASHIERS CHECK.So what I did was withdraw majority of my money and am planning to close all accounts with US BANK, as soon as a few checks clear.
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11. U.S. Bank Branch - St. Louis County
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· 13 reviews
2885 Netherton Dr, St. Louis, MO 63136
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12. U.S. Bank Branch - Central West End
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· 31 reviews
216 S Kingshighway Blvd, St. Louis, MO 63110
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13. U.S. Bank Branch - Oakville
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· 16 reviews
5433 Telegraph Rd, St. Louis, MO 63129
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14. U.S. Bank Branch - Clayton
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· 8 reviews
8820 Ladue Rd, St. Louis, MO 63124
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15. U.S. Bank ATM - East Saint Louis
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· 3 reviews
100 N 8th St, East St Louis, IL 62201
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16. U.S. Bank Plaza - St. Louis
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· 14 reviews
505 N 7th St #200, St. Louis, MO 63101
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17. U.S. Bank ATM - Saint Louis - SLU Busch Memorial Center - St. Louis
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· 4 reviews
20 N Grand Blvd, St. Louis, MO 63103, United States
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18. U.S. Bank Branch - St. Louis County
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· 2 reviews
10701 Lambert Terrace, St. Louis, MO 63145
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19. U.S. Bank Branch - Maryland Heights
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· 24 reviews
11532 Page Service Dr, St. Louis, MO 63146
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20. U.S. Bank ATM - Bissell Hills - Bellefontaine Neighbors
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· 1 reviews
10067 Bellefontaine Rd, St. Louis, MO 63137
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