Best Tenant's Union Saint Louis Near Me

Julie Slate: Beautiful updated properties. We'll maintained with quick response to maintenance meld requests.I'm really loving living in my house and being able to add the touches that make it a home. I hope to live here for yrs to come!

Gessica Walker: You can never get them on the phone after 2 month of paying a application fee still no response horrible customer service

Steven keyes: They stole my application fee knowing they rented out the property

josh carroll: Don’t no rent from them they don’t respond back to txt messages or emails only when it’s convenient for them. And took my security deposit and have not responded back it’s been 2 months

Lucretia Douglas: I have put in a work order for the issue the first time they had to reschedule, the second time they never came. Both appointments I had to take off work for nothing.

Angela Jehle: Quick and easy

Ferrante Douglas: I am a renter from St. Louis Leasing Co. The maintenance man Mike do a amazing jobs with bathrooms. He completely fix our entire shower pipe and shower head. I definitely give 5 stars.

Jackie Thomas: Leasing company is very efficient with getting work orders done . They are good with getting back to you within a timely fashion and they also provide a virtual access for tenants to use as an outlet to any problems, questions, or concerns they might have while outside of the leasing office business hours.

Savannah Lynne: Very easy application process at the beginning, have been renting with them for a year now with no issues and maintenance requests are completed in a timely manner.

Charmelle Jackson: The house was to my liking everything was clean and move in ready

Shantell T: Smith and easy move in.

Brittany Williams: Very good speedy visit! Didn’t take long for them to respond and send some one out! Thanks.

Daliss Brown: My experience was very pleasant, fast and efficient! Would recommend!

Jewell Williamson: Would be higher but I’m still waiting to get assistance and not being able to talk to an agent is making it hard. I applied and got approved for a property but it was leased out and was told I could replace it with another one. Went to see two and attempted to apply but got email saying they were off market as soon as I viewed them. I am prepared/was prepared to move this week but without further assistance I’ll have to move forward with my search. I can/will update when I get assistanceUPDATE 1: Finally got in touch with an actual person who has actually been helpful. Jill has been accommodating in helping me find a house which suits my needs. However I have put down payment down on a home and have yet to receive any further communication about coming to sign lease and move in. Due to the delayed response I’m currently in flux with old house and new house and just want to wrap it up ASAP

Elizabeth Sawyer: I’m getting kicked out of my apartment and in need of a house asap. With the market today, it is almost impossible to find one for my family in our budget. Well i finally found one, we put in applications and can’t get ahold of anybody to ask questions. I wish someone could call us until it’s too late

Lorena Wright: I filled out an application on March 13th and I still can’t get an update on the application. It is very impossible and difficult to get in contact with anyone that works there. Also they make it very impossible to get into one of their homes ! I will take this down if I get the place I am trying to get or if I get any update on it.Edit : They don’t pick up their phones nor contact people back after leaving voicemails. And they don’t take the properties off market before letting people apply for a house that is taken. Everything is wrong with this company. Look at the other reviews !

Kyah D: UPDATE: 4/20/23The company is now under new management and has been very responsive & helpful! They’ve called me personally to check in and made sure to understand my previous concerns! The review below was my original post I made in response to the last management! They use an online portal that allows you to pay rent & submit important documents! They also use an online for you to submit maintenance request & they respond within the same day and sends someone out the same week! So far being under new management I now recommend renting through STL Leasing Co, they’re very helpful!Original review from early 2023:This company is very unprofessional! Their entire leasing & rental process is virtual and you will never meet your property manager or landlord in person. They also NEVER answer the phone so don’t bother calling! Their “office” is simply a P.O. Box so you’ll truly never meet anyone in person to speak with! The only time you’ll hear from them is via email when they raise your rent, need you to sign a contract or reply to a property maintenance request hours later!WOULD NOT RECOMMEND! 100%

Vincent Chambers: My experience thus far has been great, all my calls and requests have been tended to in a timely manner. Hopefully this doesn't change.

Jass H: My he move was fast and easy! I am grateful to have come across this company at the time that I did! Thank you so much for allowing me to occupy your property! I would highly recommend.

Anyia Powell: The house was not properly cleaned when I moved in. Cleaners came days later. I have sewage back up issues from day one. Text the emergency maintenance line for days with no response so there was fecal matter in my basement for weeks. Only to find out weeks later that it was mold in the basement since I moved in. It's hard to connect with management. Alone with other safety hazards in the basement like plugs hanging out of walls and that sort of thing with my toddler. Avoid the headache: a lot of this could've been avoided if the property was properly inspected before move in but certain areas don't require inspections and renters aren't aware of this. Be careful and take a trained eye with you when you view their properties. Everything that looks good isn't. My issues have been getting resolved but it's been a headache since day 1 especially with a toddler . This shouldn't be a issue from day 1. The houses are not "move in" ready as advertised. The maintenance staff and vendors are great. It's just a lot of issues that should've been handled before I moved in so somebody is not doing what their supposed to do when it comes to deeming a property move in ready.

JR: They’re alright. Not great but not terrible either. I probably won’t lease from them again but we parted amicably

Eric Berndt: One cold winter a pipe broke in the building and they charged me 2500.oo dollars. They said I wasn't using enough heat. I WOULDNT RENT from them. There was no causal relationship between the broken pipe a n my use of heat. In addition the tenant below me was out of town at the time so it more likely that it was due to his absence. The sad thing about them is they exploited my 90 year old father .H e paid them off because he was afraid they would evict me.I think they are unethical

Michael Chomat: I have lived in St. Louis for 4.5 years and with Helix for the last year and a half. This is by far the best rental property group I have had. They are extremely responsive to all service requests. They answer the phone and help to resolve problems. Additionally, my building is always impeccably clean. I would recommend this company to anyone looking for a rental in St. Louis.

Alexey Surnov: I was their tenant for 5 and half years in 2016-2021, and I really enjoyed communcation with them. The staff is always friendly, punctual and professional. If you are looking forward to renting a flat in Saint Louis, try contacting Helix. After talking with them you may find out that this is exactly the option you needed.

Iesha King: I rented a beautiful space at the Clark School Lofts for 2 years and it was a really wonderful experience. The loft was so spacious and unique and the Helix staff Amy, Michele and Kevin were always so very kind and helpful!!

Jenrose Fitzgerald: Helix has been great. Michele, Amy, and Kevin always handled issues quickly. I would definitely rent from Helix again.

Winston Zhang: Leased with Helix for 2 years. Amy, Kevin and Michele were great and responsive. Our apartment building lobby and hallway were always clean. Moving in and moving out were smooth and easy. I’d definitely recommend Helix to anyone looking for an apartment and great leasing experience!

Michael Cook: I was amazed by the quality and caring shared by the owner Amy and her management team Kevin and Michelle. All service/maintenance requests were promptly resolved usually within hours. Each member of the staff is great and even though it sounds cheesy to say this, but it always felt like a big family. Extremely fond memories from my time at Helix!!

Sam Filby: I lived in the 5305 Delmar building for two years. The folks are Helix are extraordinarily kind, quick to respond to requests, and always helpful. I highly recommend renting from them.

Tamara Schaad: The Helix Realty team is awesome. My husband and I rented one of their apartments for just under 3 years, and the entire time from reaching out with interest to when we left, they were great. The apartment we rented was in an older building but the Helix Realty team was still always super prompt if we had repair requests, and always got things fixed. I highly recommend working with Helix Realty!

Timothy VanZant: We lived at one of Helix's properties for 2 years. They are seriously the best management companies we have ever had. We recommend them to everyone. The best part (other than the management team being some of the nicest people on the planet) is that they don't have weight or breed restrictions on dogs. Cannot recommend them enough.

Sarah Ostroot: Everyone at Helix has been great. Kevin showed us our unit at 1020 Union, but everyone in the office is amazing! Maintenance requests are quickly resolved. We have had no issues during our time with them. Highly recommend!

Mark Brown: I lived with Helix for about five years at two different locations. They were consistent, responsive, and fair. I highly recommend renting from them.

April Brown: I've been renting from this management company for over a year and have had the BEST living experience. They are extremely kind and have a sense of urgency. They truly care about their tenants. I HIGHLY recommend this place! Affordable and centrally located.

Fatzplace: Just unfortunately had to move out of the area and it greatly saddens me to leave Helix. Any questions or problems you run into, they will be extremely generous and thoughtful in helping you. The tenant portal that Helix has, has outstanding service for any maintenance needs you may have. Extremely exceptional pricing for the area and ammenities included. If you are a pet person like myself, you will be very very happy here. I had nothing but great experiences living here. Helix is not just a "landlord", they are a courteous, kind, welcoming group all around. 100% satisfied with everything about my quality of living here!

Floppyoneactual: They require tenants to sign their 2nd amendment rights away to rent one of their locations. They are ridiculously priced as well. Very unfriendly to the working class person.

Senada Fenelon: The fact that I lived at Soho Lofts for 5 years is an indicator of my satisfaction as a customer/tenant. Had it not been for some changes in my personal life, i probably would have spent more time living there because of the caring attitude and professionalism by the owner Amy and her staff.As a tenant, I can attest that any time I placed a maintenance request for either a minor or major repair, I would not only get a response immediately but they would actually ACT on the request within minutes or hours. Again, as a tenant, even if I wanted to drill holes to put up shelves in the bathroom or laundry room, hang multiple large picutres and drill for the brackets - amy, the owner, was happy to allow this because she wanted me as a tenant to feel at home. This was such a nice gesture. Amy's management staff kevin and Michele were also always there for me as a tenant.The apartment complex was always kept tidy, clean, lawns manicured in the summer and walkway salted to prevent falls from icy surface. I am truly grateful for this!But, now, not as a tenant, but as a person, I can attest to the humanity of the owner Amy who rescues stray cats and pays out of her own pocket for their veterinarian care, builds homes for them and pays for their food. I have nothing but positive and warm memories from my five years with Helix.

tony green: Very Very nice place

Purvi Patel: I lived in a helix building for roughly 3 years and left because I moved out of town. The building I lived in was recently renovated and I rented it site unseen. During that process Helix was transparent, and honest. While I lived in their apartment building my maintenance requests were always met with a timely and efficient response. They regularly took care of annual maintenance items i.e changing air filters etc. I loved living in a helix property and would highly recommend to anyone. It is clear that they care for their properties and tenants.

Casey Patterson: I posted a review of this place a little over a year ago. Afterwards they threatened my fiance and I just for telling the truth about what went on during the time we were associated with this place.Here goes:Bed bugs. My fiance didn't have bed bugs before coming here, however, she got them afterwards. It cost over $1,000 to get rid of them. She had to throw all of her stuff away, and move out. Now, thankfully we're bed bug free, and living a great life together.The management here, in 2017, was terrible, completely lacking any customer service. The downstairs was always filled with trash, so of course it smelled disgusting. They have a gym, directly beside the giant trash pile, so that means the gym is unbearable.This place is terrible. Don't live here unless you want bed bugs and a trashy smelling living facility.

Danelle Triplett: Mrs fisher and Ms Day is theeee best they have in that building!!!!!

Laura: Landlord. No issues. Good customer service experience. Did have to call a few times. Inspection process went smooth.

Paris Turner: Very unorganized and don’t know how to communicate or don’t want to do they job

Ebony Miller: This workers are so lazy that they can’t return calls or emails when the clients calling or email trying to make sure that we can finding housing to keep a roof over our kids heads…but I guess we bothering them and the supervisors because no one has returned a call and when you come up there they tell you to reach out to your caseworker. This is sad

Galaxy Angel: Been on the waiting list for years what is going on ....

Andrew Craswell: As a landlord, it's near impossible to work with this office. It appears to be policy that they don't answer the phone. Documents are lost without explanation. Inspections return ridiculous findings (had 3 separate contractors tell me they've never seen a worse inspection report). By the time you've jumped through all the hoops, the voucher will have expired. Save time and money, go elsewhere.It's a shame. The tenants themselves are great, worthy, responsive, and in need of assistance from competent public servants. Tax dollars are being wasted here.

Angela Gansmann: My boyfriend is disabled and we were evicted from our apartment because the manager did not complete the SAFRA. The lady told me on phone they do not take evictions. No they do not help. We are homeless

Sabi singh: One of the shadiest department to work with

W D: I have been trying to get in touch with the caseworker assigned to my case for over two weeks, I have called over 5x left voice messages and emails with no response, My certification application been pending for almost two months. I tried calling the main number of course no response it's so hard to get in contact with thesepeople when you are in need of help..

Audrey E. Kirkpatrick: Well what. Was told come on here no one responded yet Peoria problems

Vickie French: I have been trying to reach someone at HASLC for over a week and no one has returned my call, poor customer response. Left messages and sent emails and no response.

Savannaha Roberts: Very friendly

Cee Taney: Was on waiting list for over 8 years. Nothing heard since.

John Watson: This place takes care of the people! And it's a great place to work

Kanita Knighten: Very helpful and understanding and it became much easier with the housingcafe for tenant's.

Unknown Unknown: The agency shares half of a brain. Will you talk to the employee using it for the day? Doubtful

Terry Gibson: I will NEVER rent out to section 8 especially in this area. Section 8 does NOT return phone calls or emails. Some of the most unhelpful people I've ever met! You have limited places you can go for help but they seem to go out their way to not assist or direct.

Danielle Williams: The people I’ve dealt with are nice

Jeremiah Church: I had a beautiful home. Until I started dealing with these people. Do not do business with these people. The FBI should arrest these people and put them in jail because they are clearly good at covering up a crime.

Anthony Fletcher: Really nothing new to report Office staff is usually pretty helpful.

latonya miller: Walter did an awesome job with communicating with me via telephone and I the job was done to satisfaction within a reasonable timeframe

Sam Dodge: Deca Properties and Aced Maintenance have been working with me to bring my property back up to code. They have been great, working with me to redo things, as I continue to dwell here.Last week, on a Sunday, I blew a circuit breaker (my fault) and they got everything back in order, even thought they are closed on Sundays.I would particularly like to thank Johnnie, from Aced Maintenance, for the work he has done around the house, and for his kindness in working around a difficult situation. He has been wonderful.

Shaon Lewis Tappin: Tausha was my agent. She was very nice and knew a lot about the property. She informed me on everything I need to know about the place and what all the requirements were as well. She definitely is good at what she does. I recommend everyone to Ms.Tausha. Thank you Deca Property Management. I look forward to doing business with you all.

Joy Bradley: Maintenance requests are addressed quickly. Walter came out today to fix some things and he was amazing! Very kind, knowledgeable and great with my dog. Very happy with my experience today!

Marquita West: The 5 star rating is strictly for Walter and Walter alone. He came to my daughter's and I rescue after I foolishly locked myself out of my unit. A unit that Deca claims they do not have keys for. 😑 Truly appreciate him for coming out so fast! He is truly a much needed asset for Deca! Thanks again Walter!

Shug Washington: were snarky, misleading and unsure of some procedures so they have to contact someone to get back to you..I still haven’t spoken to either..everyone else just stayed head down or direct you to wait for either of these 2 ladies..also they except every $50-$60 application fee knowing the properties are spoken for and shouldn’t be shown..so you either choose something else or loose the fee as expected but the tactics are awful and the places I saw were priceyUpdateI was asked by Ms. Angie to remove the review the next day but I advised I would do an update not remove it when things have gotten situated..it’s been 2weeks since I gained access on 5-10 still waiting..please read all current, previous and even the prospect reviews on Yelp also not just Google..the owner seems to be only partially informed on matters by his property managers if he (Steve

Antwon Rhodes: Walter from maintenance is excellent! After experiencing a flood in my apartment Walter came out and removed the water and made sure the floor was all dry. He definitely does his job very well. Thanks Walter.

Lettie Redmond: I was very pleased with the service I received from Walter today. He was very through and professional and went above and beyond what I needed him to do. He went outside and checked my fondation to see how the water was getting into my storage room. I am very impressed with his work

Keisha Randle: The entire process was efficient and well organized. The agent sent confirmation of the viewing and reminders. He was ready and waiting, and very warm and inviting. At the end of the viewing, I felt well informed about the property and the area, and eager to submit an application.

Mariah Gordon: We moved in a few weeks ago and so far everyone has been very nice. Maintenance has been wonderful and prompt! Walter came today and he was very nice and even fixed the squeaky door just because he noticed it!

David Huelsing: Walter got the job done in a timely manner, and cleaned up afterwards. Thanks

Chanta Durham: Chad, was super amazing. He was very helpful and knowledgeable about the work he was doing. In the future, if we were to ever need assistance. We would like to request Chad.

Chaz Hamilton: Great Communication easily accessible highly recommend

Wilfred Kimani: I scheduled a tour and was executed expeditiously,I right away applied for the home but the home went out of market almost immediately,unfortunately😢,that short experience was just ok

Randy Trams: Signed 2 year lease, easy process, resided 2 years and had great interactions. End of lease received full deposit return in less than 3 weeks of moving out. Very pleasant experience.

JOSH BLOSE: Chad was sent out to do some work and he did a great job. Fixed the issue at hand and was proactive about another issue discovered when he arrived, quickly fixed that one too. Communicated well and was very professional.

Sonja Abernathy: Needed the kitchen faucet replaced. Walter @ Aced was so nice! He was professional, relatable, super understanding and efficient. He even handled a last minute service request! Thank you!

Michelle Barrier: Walter was great!! Great communication, easy to work with, and was on time! Thank you!!

Ketorah Israel: Deca Realty, very professional business and staff. Very attentive to clients needs, and concerns my overall rating will definitely be 5 🌟. If you're looking to rent property from this company don't hesitate you will be glad you did!!

Jay: Walter did amazing job, cool guy even upgraded my light so I want have the same problem again