Best Tenant Ownership Saint Louis Near Me

latonya miller: Walter did an awesome job with communicating with me via telephone and I the job was done to satisfaction within a reasonable timeframe

Sam Dodge: Deca Properties and Aced Maintenance have been working with me to bring my property back up to code. They have been great, working with me to redo things, as I continue to dwell here.Last week, on a Sunday, I blew a circuit breaker (my fault) and they got everything back in order, even thought they are closed on Sundays.I would particularly like to thank Johnnie, from Aced Maintenance, for the work he has done around the house, and for his kindness in working around a difficult situation. He has been wonderful.

Shaon Lewis Tappin: Tausha was my agent. She was very nice and knew a lot about the property. She informed me on everything I need to know about the place and what all the requirements were as well. She definitely is good at what she does. I recommend everyone to Ms.Tausha. Thank you Deca Property Management. I look forward to doing business with you all.

Joy Bradley: Maintenance requests are addressed quickly. Walter came out today to fix some things and he was amazing! Very kind, knowledgeable and great with my dog. Very happy with my experience today!

Marquita West: The 5 star rating is strictly for Walter and Walter alone. He came to my daughter's and I rescue after I foolishly locked myself out of my unit. A unit that Deca claims they do not have keys for. 😑 Truly appreciate him for coming out so fast! He is truly a much needed asset for Deca! Thanks again Walter!

Shug Washington: were snarky, misleading and unsure of some procedures so they have to contact someone to get back to you..I still haven’t spoken to either..everyone else just stayed head down or direct you to wait for either of these 2 ladies..also they except every $50-$60 application fee knowing the properties are spoken for and shouldn’t be shown..so you either choose something else or loose the fee as expected but the tactics are awful and the places I saw were priceyUpdateI was asked by Ms. Angie to remove the review the next day but I advised I would do an update not remove it when things have gotten situated..it’s been 2weeks since I gained access on 5-10 still waiting..please read all current, previous and even the prospect reviews on Yelp also not just Google..the owner seems to be only partially informed on matters by his property managers if he (Steve

Antwon Rhodes: Walter from maintenance is excellent! After experiencing a flood in my apartment Walter came out and removed the water and made sure the floor was all dry. He definitely does his job very well. Thanks Walter.

Lettie Redmond: I was very pleased with the service I received from Walter today. He was very through and professional and went above and beyond what I needed him to do. He went outside and checked my fondation to see how the water was getting into my storage room. I am very impressed with his work

Keisha Randle: The entire process was efficient and well organized. The agent sent confirmation of the viewing and reminders. He was ready and waiting, and very warm and inviting. At the end of the viewing, I felt well informed about the property and the area, and eager to submit an application.

Mariah Gordon: We moved in a few weeks ago and so far everyone has been very nice. Maintenance has been wonderful and prompt! Walter came today and he was very nice and even fixed the squeaky door just because he noticed it!

David Huelsing: Walter got the job done in a timely manner, and cleaned up afterwards. Thanks

Chanta Durham: Chad, was super amazing. He was very helpful and knowledgeable about the work he was doing. In the future, if we were to ever need assistance. We would like to request Chad.

Chaz Hamilton: Great Communication easily accessible highly recommend

Wilfred Kimani: I scheduled a tour and was executed expeditiously,I right away applied for the home but the home went out of market almost immediately,unfortunately😢,that short experience was just ok

Randy Trams: Signed 2 year lease, easy process, resided 2 years and had great interactions. End of lease received full deposit return in less than 3 weeks of moving out. Very pleasant experience.

JOSH BLOSE: Chad was sent out to do some work and he did a great job. Fixed the issue at hand and was proactive about another issue discovered when he arrived, quickly fixed that one too. Communicated well and was very professional.

Sonja Abernathy: Needed the kitchen faucet replaced. Walter @ Aced was so nice! He was professional, relatable, super understanding and efficient. He even handled a last minute service request! Thank you!

Michelle Barrier: Walter was great!! Great communication, easy to work with, and was on time! Thank you!!

Ketorah Israel: Deca Realty, very professional business and staff. Very attentive to clients needs, and concerns my overall rating will definitely be 5 🌟. If you're looking to rent property from this company don't hesitate you will be glad you did!!

Jay: Walter did amazing job, cool guy even upgraded my light so I want have the same problem again

Julie Slate: Beautiful updated properties. We'll maintained with quick response to maintenance meld requests.I'm really loving living in my house and being able to add the touches that make it a home. I hope to live here for yrs to come!

Gessica Walker: You can never get them on the phone after 2 month of paying a application fee still no response horrible customer service

Steven keyes: They stole my application fee knowing they rented out the property

josh carroll: Don’t no rent from them they don’t respond back to txt messages or emails only when it’s convenient for them. And took my security deposit and have not responded back it’s been 2 months

Lucretia Douglas: I have put in a work order for the issue the first time they had to reschedule, the second time they never came. Both appointments I had to take off work for nothing.

Angela Jehle: Quick and easy

Ferrante Douglas: I am a renter from St. Louis Leasing Co. The maintenance man Mike do a amazing jobs with bathrooms. He completely fix our entire shower pipe and shower head. I definitely give 5 stars.

Jackie Thomas: Leasing company is very efficient with getting work orders done . They are good with getting back to you within a timely fashion and they also provide a virtual access for tenants to use as an outlet to any problems, questions, or concerns they might have while outside of the leasing office business hours.

Savannah Lynne: Very easy application process at the beginning, have been renting with them for a year now with no issues and maintenance requests are completed in a timely manner.

Charmelle Jackson: The house was to my liking everything was clean and move in ready

Shantell T: Smith and easy move in.

Brittany Williams: Very good speedy visit! Didn’t take long for them to respond and send some one out! Thanks.

Daliss Brown: My experience was very pleasant, fast and efficient! Would recommend!

Jewell Williamson: Would be higher but I’m still waiting to get assistance and not being able to talk to an agent is making it hard. I applied and got approved for a property but it was leased out and was told I could replace it with another one. Went to see two and attempted to apply but got email saying they were off market as soon as I viewed them. I am prepared/was prepared to move this week but without further assistance I’ll have to move forward with my search. I can/will update when I get assistanceUPDATE 1: Finally got in touch with an actual person who has actually been helpful. Jill has been accommodating in helping me find a house which suits my needs. However I have put down payment down on a home and have yet to receive any further communication about coming to sign lease and move in. Due to the delayed response I’m currently in flux with old house and new house and just want to wrap it up ASAP

Elizabeth Sawyer: I’m getting kicked out of my apartment and in need of a house asap. With the market today, it is almost impossible to find one for my family in our budget. Well i finally found one, we put in applications and can’t get ahold of anybody to ask questions. I wish someone could call us until it’s too late

Lorena Wright: I filled out an application on March 13th and I still can’t get an update on the application. It is very impossible and difficult to get in contact with anyone that works there. Also they make it very impossible to get into one of their homes ! I will take this down if I get the place I am trying to get or if I get any update on it.Edit : They don’t pick up their phones nor contact people back after leaving voicemails. And they don’t take the properties off market before letting people apply for a house that is taken. Everything is wrong with this company. Look at the other reviews !

Kyah D: UPDATE: 4/20/23The company is now under new management and has been very responsive & helpful! They’ve called me personally to check in and made sure to understand my previous concerns! The review below was my original post I made in response to the last management! They use an online portal that allows you to pay rent & submit important documents! They also use an online for you to submit maintenance request & they respond within the same day and sends someone out the same week! So far being under new management I now recommend renting through STL Leasing Co, they’re very helpful!Original review from early 2023:This company is very unprofessional! Their entire leasing & rental process is virtual and you will never meet your property manager or landlord in person. They also NEVER answer the phone so don’t bother calling! Their “office” is simply a P.O. Box so you’ll truly never meet anyone in person to speak with! The only time you’ll hear from them is via email when they raise your rent, need you to sign a contract or reply to a property maintenance request hours later!WOULD NOT RECOMMEND! 100%

Vincent Chambers: My experience thus far has been great, all my calls and requests have been tended to in a timely manner. Hopefully this doesn't change.

Jass H: My he move was fast and easy! I am grateful to have come across this company at the time that I did! Thank you so much for allowing me to occupy your property! I would highly recommend.

Anyia Powell: The house was not properly cleaned when I moved in. Cleaners came days later. I have sewage back up issues from day one. Text the emergency maintenance line for days with no response so there was fecal matter in my basement for weeks. Only to find out weeks later that it was mold in the basement since I moved in. It's hard to connect with management. Alone with other safety hazards in the basement like plugs hanging out of walls and that sort of thing with my toddler. Avoid the headache: a lot of this could've been avoided if the property was properly inspected before move in but certain areas don't require inspections and renters aren't aware of this. Be careful and take a trained eye with you when you view their properties. Everything that looks good isn't. My issues have been getting resolved but it's been a headache since day 1 especially with a toddler . This shouldn't be a issue from day 1. The houses are not "move in" ready as advertised. The maintenance staff and vendors are great. It's just a lot of issues that should've been handled before I moved in so somebody is not doing what their supposed to do when it comes to deeming a property move in ready.

Gracie Harris: Heritage Properties is one of the best places that I’ve rented from. The process was simple and hassle-free. They respond almost immediately and answer any questions that I have.

Broghan King: I recently rented an apartment through Heritage Properties and Hope was amazing to work with. Moving from Canada, we had a lot of questions and Hope was patient, professional and friendly through the whole process. They were also very understanding of our situation and flexible with the move in process. Moving is very stressful so we really appreciate how accommodating they were.

Brittney H: If anything goes wrong with my apartment heritage properties comes out and fix it right away.

Thf 22: Never rent from these people.

reba spruill: I've been trying to get in contact with the people that actuallyOn the propertyBecause my landlord don't fix anything at this point can Tristan walker get involved please this has got way out of hand I have people sleeping outside my door my upstairs neighbor shoot a gun in their apartment and almost killed my son things have been broken since may please help me and my son Now she harassing meSaid I owe herSaid I owe her money

Alexis Bowers: DO NOT I REPEAT DO NOT RENT FROM THIS COMPANY!!Not only did they enter my apartment multiple times without any notice sent my way and one of those times was while I was sleeping(not clothed) in my bed!!They also don’t follow through with any maintenance request you put through and if they do they will do some redneck fixThe property manager refuses to call me back and answer questions that I have about my move out procedure and she also claims she will charge me more money for doing what the moving procedures told me to do

Mary Raterman: Warren and his team were very professional managing and selling my loft in St. Louis. I appreciate everything they did. I would HIGHLY recommend their services.

Bill Delo: Warren and Tristan at Heritage Properties have been great business partners, assisting me with my real estate investment activities in St. Louis. I've worked with them now to purchase, renovate, and sell two properties in the area in the past 5 years. Both experiences were professional and profitable. I'm looking forward to my next real estate investment in St. Louis and continuing to work with Warren and Tristan to make it a success.

Derek Brennan: I really appreciate how Heritage has handled the COVID-19 crisis and took extra effort to connect tenants to rent relief programs and work with them through times of hardship. It shows how much they care about their residents and the larger St. Louis community.

Maggie: I was interested in an apartment managed by Heritage. This company has very poor customer service. I left multiple phone messages, no one ever called me back. It took days to hear back from emails I sent.Then the responses were not helpful or an answer to my questions. Not consistent communication, no explanation or apology for taking multiple days to get back to a potential tenant. The company seems very disorganized. The person managing my application seemed incompetent or maybe just too busy. Very concerning that if I was a tenant, I would not get concerns or repairs managed in a timely manner. I would not recommend this company.

Elizabeth Grace Mellenthin: Heritage has been a stellar property management company every step of the way! From finding my gorgeously bright apartment to fixing any and all of my issues quickly, I’m 100% pleased. Their application process was safe and easy - the fee was only around thirty dollars which was a huge relief! Definitely recommend.

Emily Dustman: Heritage Properties charged me $45 for an application fee and claims to have run a credit report/background check, though they never did. I was denied an apartment rental, but was not provided any reason outside of “other applications were received.” I was not provided with a formal adverse action letter until I followed up with them stating that I would be contacting my lawyer. They also use an application submission app called AppFolio that is well documented to be a scam on the Better Business Bureau website. I would not recommend renting through Heritage Properties for the above reasons, among others.

Urban Fort: They did work on renovating my restaurant, and they did a great job! Thanks Heritage Properties!

holly rains: Positive:Quality,Responsiveness,Value

Sorin Sorin: Positive:Professionalism,Quality,Responsiveness,ValueStayed at one of their AirBNBs. Great old building, well appointed unit.

Milan_Mckai: Positive:Professionalism,Responsiveness

Dustin: Critical:Responsiveness

allison cousins: Positive:Professionalism,Quality,Responsiveness,ValueI've had an excellent experience working with Heritage Properties. Prompt, thorough and very great people to work with!

Maggie Lalor: Poor communication & bad record keepingWould not consider for my investment properties - don't respond to questions in emails, don't respond to voicemails, apparently don't take good notes when on boarding a property with known tenant problem. Lots of problems like inaccurate information in landlord portal, losing security deposits, leases that contradict property management agreement. Cost thousands of dollars in delays due to "not knowing" about what had already been tried to work with a problem tenant, which they had been told about both at the in person meeting as well as follow up on site appointment.

Lovely J Renee: Nick Has Shown Grace Moving InTo His Property. My Credit Wasnt The Best , And Instead Of Saying I Wasn’t Eligible To For The Apartment; They Gave Me An Option To Have An Co-Signer. I Can’t Wait To Move In And Start Flourishing In My Own Place. Thankyou Nash Properties !

Joshua Jacobowitz: These people are greedy and try to kick you out even if you pay rent they are thief's oh and did I mention greedy and very greedy people too rich for their own good

Marisa Clardy: Nick was great! I was moving in from out of state, and he helped me with every step of the process, and answered to the best of his abilities any questions I had prior to moving in.My issue is with the way the apartment was handed off to me, and is why I didn't give 5 stars. Overall, great apartment, however a number of things were left very dirty with some awful stains that I can't remove. Additionally, there are little issues here and there, and one of them caused my to lose my cat for 24 hours as she was able to climb into the drainage system of the apartment, and I was told nothing could be done about that. Thankfully, cat was safe, and now that she's comfortable in the apartment, it's not a problem.Overall, good experience, great price point (especially in this hell market), and an overall above average apartment. It's in better shape than any other apartment I've lived in, even the "Luxury Apartment" that I used to live in.

Sandra Brown: Great speaking with Nick

Danielle Carnes: Nick was extremely helpful with the move in process and answered all my questions. He was professional and quick with responses. I've been moved in for about 2 weeks and love the atmosphere. Had a small maintenance request and it was taken care of in a timely manner.

Randy Pham: Nick, from Nash Properties, was a great help! He walked my partner and I through everything thoroughly. He reflected honesty in times of uncertainty and offered multiple solutions to navigate difficult issues. Nick remained professional the whole time, but still managed to bring comfort and rapport to his clients. We are happy to say we found a great place, thanks to Nick and his consistency. I hope this unit will be one we treat like home for a long time. Thank you all at Nash Properties. - Randy & Carter

Haitham Kadou: Positive:Quality

Ron Baker: The entire application process to the move-in process with Nash Properties has been very straightforward and simple and I couldn't be more grateful for the experience I've had with them so far. Nick has been more than helpful. I found a really cute and comfortable studio in Tower Grove that I fell in love with immediately and was the first apartment I saw on my search. Nick was very responsive during the whole process and was even nice enough to work with me through some hiccups and special requests. It's only day 2 in my space but I love it and I am so glad that I contact Nash Properties.

J M: An apartment showed available on the Nash Properties LLC website. After an inquiry email, my son was further led to believe that an apartment was available. He completed the online application and paid the $50 fee. His dad completed the co-sign application and paid the $35 fee. Both applications were submitted within two days after viewing and sending the inquiry email that my son was notified the apartment was no longer available. The apartment still showed available on the Nash Properties LLC web site. I have to wonder, was this a type of fraud? Regardless, I would not recommend this company. Stay away!

T. Fields: We've only moved in and lived in the Gravois building for one month now, but honestly in such a short time it really does feel like much more than an apartment and more of a home, the building is in very good condition the common areas are kept clean our unit had brand new stove and refrigerator and new flooring, (painters splashed some drops of paint here and there but not a big deal, cleaned up easily!) We were amazed at how quiet this building is, the neighbors are friendly but not intrusive, there's enough off street parking in the lot, which was my only concern before choosing this property. It's so convenient to restaurants in the area there is an Aldi and Schnucks grocery and a Walgreens as well as CVS close by in addition to more pizza places to suit anyone's taste! It's been more than 20 years since I've lived in an apartment, but as private and well maintained as this property is, I'm in no hurry to return to home ownership anytime soon! Only issue we've encountered is when Tennant had moved out they left a couch and love seat out next to the dumpster which makes backing into a parking spot across from them a challenge after dark, I'm sure they'll be removed and disposed of soon. We're so glad we chose this property, Nick at Nash properties has been incredibly helpful in assisting me with the online aspect from the lease to the autopay system for rent payments, so nice not to send a check or pay in person! A huge plus is how the building itself is so secure and only acessed with a security code and keypad on ALL doors! I'm really looking forward to being a resident here for quite awhile!

Curran Oriley: They will charge you $50 for a washer/ dryer 2 in one that breaks down every two months then charge you a “buy out fee” of $50 for the next four months (that you won’t even have it) plus a $45 service fee to repair their broken machine all while you are paying to use the actual washer and dryers in the basement too. They just want people to sign the lease and pay for their cheap machine and then charge you when their cheap products are not working and need to be removed or replaced. If you decide you o move here DO NOT waste your money on the in unit washer/dryer. You will end up paying to wash your clothes somewhere else anyway. Also to respond to your response I have questions that I would like to be public so others can see your logic as well. As to us “already taking care of this issue”. It has not been taken care of. It has been fixed by the mechanic For Free but if I want it removed it’ll cost $45 to fix it? And my request was to have it removed because I would rather pay another bill during this pandemic instead of paying for the convenience of not walking downstairs. But instead you are wanting to charge me $200 to cover the next four months when I know for a fact you would just put it in the next residents location and get paid the $50 per month those four months as well meaning you would be making $400 on this one washer/dryer in four months even though I have only had this since the end of September before it broke. And if your logic is that it’s expensive to connect and disconnect it does that mean that next time it breaks I can report it but not get it fixed so I don’t get charged? I just want it removed. And until it is removed WITHOUT the ridiculous $200 fee his rating will continue to be here. Disabled Veterans should not be treated like this. Especially during a pandemic.

Jordan Otrembiak: Positive:Professionalism,ResponsivenessNash Properties made our move super easy with fast responses and clear communication. I am so happy with our beautiful new space.

GeoDom LLC: We just renewed at McAdoo apartments and I highly recommend them. They take great care of common areas and outside of the building which is really nice! They have great maintenance and everything is in a perfectly good order and we didn’t require any maintenance for over a year! Upon moving in, they were very responsive and accommodating.

Phillip Solari: Positive:Professionalism,Quality,Responsiveness,ValueGreat company to rent from! They communicate well, take care of their tenants and do an excellent job with maintaining their properties.

Kyla McCormick: I have lived here at Mcadoo Apartments for almost 2 years, the management is always so kind and understanding. The neighbors are very kind and it is peaceful.

John: My wife and I moved into to Water Tower apartments on Russell Blvd about 3 years ago. We've been very satisfied. Mostly young couples live here. Many are students or employees of Washington University or Saint Louis University. We've never had a problem with noise. We get along very well with all our neighbors. We love being close to Water Tower Park which is a great place for evening walks. Our dog loves it too. The neighborhood around the apartments is adjacent to the quiet stately mansions of Compton Heights, which is another great place for evening walks.The grounds and outside of the buildings are nicely kept. The doors and inside hallways and basement are regularly cleaned. There is never a litter problem. These apartments are non-smoking! Which is critical for us because of my wife's asthma. We have a fairly good size locked storage area and access to coin-operated washers and dryers in the basement. Security-wise, each building is locked with a keypad. The parking lot is gated. My only complaint is the front gate which tenets will often leave propped open. I wish management would come up with a better way to secure it.We have had only a few maintenance issues: air conditioning unit, garbage disposer, and microwave. But Nash has always been very responsive to maintenance requests.One thing of note, these buildings are not handicap accessible and are unsuitable for elderly tenets or anyone having difficulty managing steps

Emilia Wieter: Positive:ValueFor the price the apartments at McAdoo manor can't be beat, the maintenance is not only friendly but quick at responding and I have had minimal issues in my year and a half so far. Owner responds quite quickly from email concerns.

Paul Worrell: I have lived at Nash Properties' Tower Grove Studios for over 3 years, and it is a great place to be! Maintenance requests and rent payments are all online and efficient. The property manager is responsive and regularly emails for any building wide announcements. It is an aging building, so it can cost a little more to heat and cool via electricity bill, but all in all a greatly maintained and perfect location home.

Karen Buttice: Positive:Professionalism,Quality,Responsiveness,ValueLove Mcadoo Apts.!!! The response to resident service's needs are amazing!!! Staff is wonderful too. I highly recommend this place!!!

Renee Packard: Positive:ResponsivenessWe just moved in and the process was easy and fast. Very responsive staff and very nice.