Best Homeowners' Association Saint Louis Near Me

Darnell Harris: Call them still haven't got a call bk

Alexis R.: Its condos. No rentals.

Mike: A well kept community off of the major interstates. Close enough to all major St. Louis establishments, especially the International Airport. However, it is close to Spanish Lake, a controversial point of contention where many believe radioactive materials cause the most cases of Cancer in the entire continental United States.

DEBRA WISDOM: Home sweet home...

Michael Gentry: Sentry is without a doubt the best property management company in the St. Louis area. Their Community Managers are some of the most dedicated service providers you will ever have the pleasure working with. I work mostly with Robert Hill, Dawn Huelsmann and Sallie Harris. You will not find people of higher integrity.I highly recommend them.

Lucas Poelker: Sentry is fantastic. They are extremely professional, responsive, and friendly. They are a great property management company in every respect.

John Howard: Jessie Blaha is awesome about following up. She is always been very kind and professional.

Christopher Wambold: We appreciate the partnership with Sentry Management. Jessie Blaha and Matt Wilding are great people to work with!

David Carroll: I've work with a lot of the big property management companies in the Stl market and can say Sentry is the most responsive, proactive and committed. There my first recommendation anytime someone's looking to change there management group.

John Dawson: Great company to handle all of your management needs!

Jordan Durbin: Melanie has been fantastic to work with. She helps us manage our small condo in St. Louis. She responds quickly to all of our questions and really went the extra mile for our tenants. I feel very confident working with her and she eased any anxieties I had along the way.

Richard Siberski: very responcive

Judy Johnston: Re:Sentry in St Louis. These folks obviously know how to do property management. I came here to a Sentry-managed property from Florida 2 years ago. The Florida management company was always in problem create and ignore mode. There are plenty of problems here, but Sentry, especially Jeff Kronenberger, is efficient in resolving problems and gracious to all residents. They could teach the Florida folks a thing or two.

Christopher Lahr: We have completed many projects for Sentry Management and Mr. Hill. The projects have always been well planned and professionally communicated on their behalf. Mr. Hill has always provided any assistance needed in working with the residents of each property, and any commitments made by Sentry have always been fulfilled. This makes estimating, starting and completing projects very seamless and cost effective for all involved. Thank you

Kristen Rosenthal: Jeff was absolutely wonderful to work with and went out of his way while on vacation, and in another country to assist me. Sentry is lucky to have Jeff.

Phil Barney: Our representative with Sentry Management has worked above and beyond to help ensure we are getting the best rates on all our outside services the Association uses. Cody looks for opportunities to better the services provided while maintaining a smooth operation.

maureen nolan: As a member of the board of Moon Bros. Condo Assn., I would like to say how pleased I am with Sentry and their efforts to make Moon Bros. a great place to live. I have found your employees to be both responsive and helpful in addressing issues.

Anne Stream: Cody, is a hard working employee! He is always a great listener and response time on problem shooting is 5 star!

Kathy Handing: Our Condominium Association began using Rafco Management Co. in 2020, which subsequently spun off the Community Management portion to Sentry Management. Cody Gerstung remained our property manager throughout that entire time, and was EXCELLENT at doing his job, dealing with contractors, timely communications, financial reporting, and MORE! He went over and above everything you would expect from a Management Company, and I would recommend Sentry Mgmt. to any Community looking for an organization that excels in their Mgmt. responsibilities! I don't think we could have managed without them! - My Thanks, to Cody and Sentry Management Co.!!

Dennis Graham: We were "inherited" as a client by Sentry when they bought our previous property management company. It was not an easy transition, but now, a few years later, they have earned their five star rating. Robert Hill, our manager, is outstanding in his responsiveness. We have worked through all our initial accounting issues and are delighted with the reporting. We are learning all the other features and products Sentry offers. They recently helped us improve our banking relationship resulting in better interest rates. Obviously, I am delighted, and I can say the other board members would probably rate the same way!

Steve Whitehead: Sentry Management is a great company to work with. We enjoy working with Cody Gerstung who is very responsive and great to do business with.

Dean Jeffries: As a board member, I interacted with Sentry, Cody Gerstung, always positive and affirming

Chrysta Childers: Everyone at Sentry has been professional and efficient. I work with Cody the most for common hall cleaning. He has been a joy to work with and makes sure our invoices are paid quickly - that is huge for any small business.

Tim Pannett: I’ve worked as a GC for quite a few owners at a Sentry managed building in Downtown St. Louis. I appreciate the managers willingness to make the project coordination as painless as possible for my clients and I. Turnaround on project approvals is always quick. I look forward to continuing my work with Sentry and Westgate Lofts in the future.

Paul Chaney Jr.: Ms. Neechelle Harvey was a pleasure to speak with. Very informative and kind!

Daisy Daisy: It was a pleasure talking to Neechelle Harvey she was very informative.

Kurt Dolan: Horrible management company. They do not answer their phones! They hide behind voicemail and will not address any of your concerns. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES!!!!

Kay H: Neechelle Harvey was a fountain of knowledge and very helpful to exceed my expectations.

Laura Murphy: Do what they're supposed to do - who could ask for more?

Jim Venice: It has been a pleasure working with Becky Voss!!!

Leonard Smith: I do not normally rate service but I received exceptional service from Becky Voss! Thank you!!

Patrick Hensley: I called with a difficult and confusing situation. Becky Voss called me back the same day and went above and beyond my expectations!! Definitely a 5 star rating- if i could give more stara i would!!! Thank you!!

Denise Danison: Elizabeth H has been so beneficial to me as president of the hoa of highgrove. Prior management did so little to help out that she was a welcome relief for all of the changes that needed to be made for the villa community. And then as of January 2023 began the process of taking over the master - common ground. She’s had to learn very quickly to get us all (300+) homes on the same page. We are thankful for smith management and their personnel for directing Elizabeth to us.

Patti Kolek: Elizabeth H. has had significant challenges since the Estates at Highgrove moved from Sentry management to Smith, but she is getting the mess sorted out admirably and working to get us in good working order.

Maria Sellers: Worked with Flo. She was very helpful and a Pleasure to work with 😊

Prasad Doppalapudi: Florence Lee with Client Services has been very very helpful with multiple requests over the last few years.

Carla Lane: Florence Lee in Client Services is the best. I asked for some information and she responded with everything that I needed. What an asset for Smith. Easy and prompt communication is so important for HOA management. Florence provided the best service I've had from Smith to date. Thanks Flo!!

Gayle Gill: Just wanted to give a shout out regarding Kevin Avington’s customer service. We reached out to the Smith Group regarding the lack of attention to the common areas in our subdivision and he acted immediately ensuring that we were on the scheduled for landscaping and the job was done within days. We appreciate his willingness to listen to our concerns and his follow through in making sure things were taken care of!

Cindy Sharpe: I've been a trustee close to 20 years. I can't get a hold of them.

James Clark: Our parking lot and security gate and garage door has been open for 3 nights. With all the crime we expected Smith to pay for overnight security.Recently, our fire alarm system was down and they paid a personal friend’s company thousands to walk around the building……

Gail Lineback: I wouldn’t give one or even a half star for Smith. You can never talk to anyone, they don’t call back, don’t care and change reps constantly. They must be at happy hour all day.

David Johnson: Hands down the most frustrating company I have ever had the misfortune of being forced to deal with. On my list of pro's and con's about selling my house, they are on the pro side, as in "Pro, I'll never have to talk to Smith Management ever again."Getting through to them on the phone is impossible. Calling during business hours immediately goes to voicemail. If you're very lucky, they'll return your call a week later at off hours, leave you a phone number that goes to VM and never call you back again, or even better a partial message with half a phone number.Setting up auto pay is deliberately obfuscating so they can generate fees. If you manage to do do so, they'll conveniently upgrade their system and kick you off auto pay without notice so they can wrack up more fees.Trying to log back into their website to set it up again? Too bad, they'll claim to have sent you a letter that never showed up that has your new login info in it (super secure guys, thanks).I am editing, after a thirty minute drive from my house I spoke in person with Paige who was able to help me. 1 additional star added for her.That said, The trip should never have been necessary in the first place and the 26 dollar fee for using a credit card is outrageous. I also spoke with an employee decorating a Christmas tree who explained she'd shut her phone off because her computer froze up. Imagine thinking that was an acceptable way to treat incoming calls in this day and age. Now I get to spend half an hour driving back home.*Edit* 4 months after posting this review, they have once again deactivated my autopay without telling me. I'm paying a late fee, and arguing with my HOA president over it. I have removed their 2 stars to a 1 star again.

Michael Bromfman: Receiving horrible service. I have a serios issue that needs to be addressed and NO ONE calls me or answers numerous emails. I need help on refi or risk losing my condo

Stephanie Poger: Jennifer Gerling did an amazing job. She got back to me right away and knew exactly how to handle my plumbing and window issue. Thankful to know that she is there next time if needed !