Best Cruise Line Company Saint Louis Near Me

June Brettler: They cancelled their 1/31/22 cruise and despite four written requests for the refund of the $3,700 I paid, they just keep coming up with excuses. For example they claim thatI have to fill out a form they claim they sent me. I didn't get it and was told two weeks ago it would be sent to me. Still no form, which legally I do not need to fill out anyway. And they claim they will pay in three installments. That is not the law. They changed their name to "JAZZ CRUISES" so the complaints and bad reviews would not follow them. But check them out.

connie sutton: Great cruise to go back to the 80's. I haven't tried any of their other cruise.

Chris Hansen: Interesting cruise options. Might book with them in the future.

Ben Maschan: The best music cruises ever!

Hilary Gilyard: A WARNING to all potential clients/customers of Entertainment Cruise Productions:be aware of my recent bad experience.I contracted for a January 2021 cruise far in advance, agreeing to pay on installment a large sum per quarter of which I’m fully up to date. I could not have anticipated this health crises, but find that the Corona pandemic has destroyed my financial situation. There’s no way I can continue and asked the company about canceling the trip.This company’s policy disregards cancellations despite the country’s terrible circumstances, and insist onto holding me liable for this booking.Beware of holding any expectations of honorable treatment by this company during our awful disaster.--

Nikki Lynn Miller: Great company with wonderful staff. We have been on several 80's cruises and they never disappoint!

Heather Richardson: I have not yet gone on this cruise yet, but this review is primarily for the very poor customer service I received right after booking the 2020 80s cruise online. I booked this cruise AS A SURPRISE for my mother, who is an absolute 80s lover and has always wanted to go on this cruise but could never afford it. Yes the cruise is very expensive but her happiness is well worth it to me so I've been saving up money so that I would be able to get this for her as her birthday/Christmas present this year, being as her birthday is the day after Christmas so it was the perfect surprise. Little did I know when I was filling out her name and date of birth that she must have created an account in the past or joined the mailing list, I'm guessing to obviously get information because she was interested, that they automatically filled in her email address and would not let me delete it and the email ended up sending to her COMPLETELY ruining the surprise. While obviously happy she called me the next morning after seeing the email and she was excited I would book that for us, but I was just so upset that the surprise was completely ruined. It was such a big deal for to try and afford this trip and I've been working 2 Jobs the past couple months just to be able to afford to put down the deposit, but its something that I wanted to do for my mom because I knew how happy it would make her. I was so upset and crying my eyes out I called Entertainment Cruise Productions to ask them why in the world they would just auto populate my mothers email and send it to her being under MY account, she told me that's just what it did because my mom was in the system. After explaining the whole ordeal to her, I didnt even so much as get an "I'm sorry this happened " all I got was 2 options, she could cancel my reservation or tell my mom is way canceled. Neither of these options would work because 1. Why in the world would I get my mom this cruise as a gift and then after her finding out about it, take it away from her. ? 2. My mom would never believe I would cancel it so "telling her" it was, she would not believe I would do that. Here is where I got so disgusted by the customer service I received; after telling the representative that this trip was very expensive and if they could at least do something as in decorating the room or on board credit or something for her because I was working 2 jobs just to be able to afford it and the surprise was now completely ruined, she told me, quote " WELL IF THIS TRIP IS SUCH A FINANCIAL BURDEN ON YOU, MAYBE YOU SHOULDNT BE GOING ON IT". I was in shock and so disgusted that a company would say that to me. Not everyone just has the money to go on vacations, some people HAVE to work 2 jobs to be able to afford it. My mom almost does not want to go now because of the way I was spoken to over this situation, so I feel this company needs some MAJOR training in customer service.

Frances Indrathaher: We've been on the Star Trek cruise they run. When we were in it in Jan of 2018 we loved it so much that we booked for 2019 while onboard. This year we again rebooked for 2020 however on the 1st day they opened the rebooking desk.

Dana Taylor: Been on two Star Trek cruises and am already signed up for a third. The venue has been outstanding. They modified the entire ship into a Star Trek theme.

Robert Brooker: My wife and I booked a cruise through this company. It was the Nascar cruise. We exclusively booked because Dale Jr. was going to be on board. We paid an extra $250 each for a private meet & greet with him as well as Richard Petty. For some reason Mr. Petty wasn't there. After waiting in line for 2 hours outside the room this woman just opens up the doors and says just move into the room. Well of course the line just disintegrates and the room is just full of people. We got trampled over and pushed around. We faught to even get an autograph. We spoke to Dave about our dissatisfaction afterwards. He said he would refund us our money for that experience. Well that was over 12 days ago. No refund. No answer to emails. Nothing.

Mark Rollag: Great people!

Kathleen Halbauer: Great service. Great all inclusive packages and cruises! Gloria is great.

Kevin Middleton: Friendly and knowledgeable, set us up with exactly the trip we wanted!

Janice Horton: Cruise Planners planed a trip for my team and I to Delaware. All we had to do was printout our plane tickets and hop on the plane. Cruise Planner follow us to our destination and back to GA.She provide professional service to us. We highly recommends CruisePlanner for our travel agent.Thank you Sharon Manzy for making our trip so easy and stress free.

Anquavius Greer: Good Job 👍

Angela Adams: Sharon and her staff are professional and proficient. 5 star agent!!

Sarah Williams: Everything was wonderful. Mrs. Sharon made everything possible. I told her how much I wanted to spend and she did just that. The trip was everything I expected. Hotel was great and up to scale. Thank you so much!

Teresa Talley: Thanks to Sharon Manzy and her traveling expertise, My sister and I, had the best time in Miami. Everything was great from the beginning to the end. We can't wait for the next vacation, she will be booking our cruise. If you want a great experience, Please use Cruise Planner Sharon Manzy.

Frederick Slaton: Great 👍 👌

jeffrey pratt: Sharon was Amazing!!! She made our 10 year anniversary to Jamaica one we will never forget! From the first time we called her to day we got back, she was there every step of the way and answered every question we had or found out the answer for us. Sharon will be the first person we call from now on whenever we are even considering traveling some where!

Lamekia Walker: Positive:Professionalism,Quality,Responsiveness,Value

Lauren Nelson: We had a great experience with Shannon and her team. We were able to call her for absolutely anything and she was very helpful at all times. There were quite a few challenges in our itinerary but Shannon helped to work them out and make the best of the crazy travel changes the world is going through.We will be using them again! Would recommend, and have already recommended them to several friends.

AiriRenee Williams (LadyBugg): Positive:Professionalism

Dexter Johnson: I love it this place of business is so amazing .Sharon will extend her help to you to make sure you understand your entire booking. If this is your first time she will make you comfortable, by helping you from step A to step z.this is a true and honest business. I will never use another one.thank you cruise planners.

Sarah Davidson: Sharon Manzy with Cruise Planners is everything you want in a travel agent. Sharon provides 5 star service, a wealth of knowledge and unmatched support to ensure that any trip she coordinates is the very best.

Tracey Albritton: Very great agency to work with I'll recommend if you looking for travel in the near future then this is the place to get it started second to none on service.

shekira burkes: I enjoyed everything I also enjoyed how much my TripAdvisor was very helpful in planning our trip and making it a special memory thanks Sharon

Elaine Blanton: SharonMake sure that I stay in the Best Quality HotelsMade Sure I was well taken care of at The AirPort.My cruise experience was like a Dream no wait time at all to board the ship.Fantastic Job well, please. 😘

Ramone Barlow: Great experience, super helpful and very insightful. I will definitely recommend using her services!

Justin Notto: So, the description makes it sound a bit elegant. Or at the very least the food will be good considering how strict they are on changing the orders.. it was extremely disappointing, they said all meat would be cooked medium, no exceptionss! That meat was more than well done and drier than a desert! Had to wash it down with coffee. They also said live music, it was a dj....not exactly my definition of live music but ok. Also, not much of a skyline. Personally I'd rather go to an expensive restaurant and get food cooked right and deliciously

Diana Ceasor: We went this evening. The food was was good, we got the steak. The view was amazing and the experience was great! The staff are very friendly and accommodating. Overall was a very nice experience and would definitely do it again.

Deiri mohammed: 5 🌟 just for the view NOT the food

Jessica Baker: Went with my boyfriend. It's definitely a bit pricey ( I think 54$ per person), and the food is honestly just okay. I got the fish, my boyfriend got the beef. I would get the beef and potatoes instead of the fish if I went again. The staff is nice and energetic. There is a DJ which is can be fun if you like loud music/dancing. My favorite part was going on top of the boat and looking out at the views! It definitely can be a romantic night if you're not picky on food and have $$$.

seal: Very poor food the salad was quite bland. The roast texture was poor, everything was sweet including the mashed potatos which were tangy. The best part was the frozen vegtables.The dessert was a store bought birthday cake cupcake with a Mediocre icing. The view was great, but for $54 the food was worse than school food would not do it agin.