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1. DICK'S Sporting Goods - Kansas City
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· 482 reviews
8665 NW Prairie View Rd, Kansas City, MO 64153, United States
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Vicki Cash: Katie F. In the golf department at Zona Ross in Kansas City, MO was so pleasant and assisted us with golf shirts and shorts for my husband. THANK YOU Katie F. and blessings to you and your family!!!
Kenneth Ling: It's not Scheels 😔
Scott Smith: Found the shoes I wanted. Had good help from sales girl.
Amy Konkle: My husband wears a size 15, which has been increasingly difficult to find. I docked a star because we had to go from Liberty to Zona Rosa to find only 2 pairs in stock, but Kelly on the sales floor earned all of my respect because she helped me track down ankle socks in his size. Also not an easy mission, but she was committed! Thanks to her, we won't be walking around Florida with him in crew socks pulled all the way up his shins! 🤣
Jeff Roberg: Huge store
Teddy: Worst customer service out of all the sporting goods stores in Kansas City, will not be returning!
Bob Jeselnik: Had what we wanted. Clean store
Robert Clarkson: They do not have anything that I am interested in
Fernando Porpora: Muchas varias de ropa para deportes
Sidney Gallagher: 3 entrances and only one functioning at all times. 1 not working at all and then another working on a time schedule with only small notes on the door stating it’s either not working or won’t be operating until this time which it was over 2 hours past time it said. Very inconvenient if you parked on that side. Went to shoe department and 6 teenagers standing around checking their personal cells instead of helping customers. I had to physically track someone down to get a shoe size. Very frustrating when the store has decent traffic coming and going and I have my young kids with me and I have to track down someone to help when there is 6 just standing around.
Melissa Diperi: The shoe selection is a step above. We just love this place. There is always a staff member looking to help you!
Joshua Johnson: Do NOT come to this location for Chiefs players signing events. The staff that runs these events will let anyone cut in line and let people sit and wait in their cars and come back to their spots while people actually wait and suffer in line. If you can’t wait in your spot for hours then don’t come. People were trying to sell wristbands to people waiting in line that they found in the trash from prior events.
Erika Duffy: Helpful staff
Anna Mendoza: They had so much of the Chiefs gear all laid out as you come in the door!
Craig Watson: Everyone in the store was so friendly! Loved the atmosphere!
Crailslideyoface: Prices never match at register vs on rack and employees act like you’re inconveniencing them
SUNNY: Love this store.
Karly Taylor: Great deals right now!
Vikas Jha: Wide arrays of options, good clothing collection, contains equipments from kayaks to dumbles to cycling to baseball, golf, you name it. Helpful staff and good service. Just wish they would start giving some discounts this being holiday season and all.
Joyce Cooke: Love this store and they have a great variety to choose from. Unfortunately they didn't have purple for my grand daughter but pink is her next favorite ❤️The store is always clean and the staff is always very helpful
LEANN COOMER: Store was clean & staff was friendly & helpful.
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Shoe store
2. Under Armour Factory House - Kansas City
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· 243 reviews
1843 Village West Pkwy Suite C109, Kansas City, KS 66111, United States
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Curtis Wilhelmson: Nice selection
Debra Perillo: Service was fantastic! Employees were helpful and appreciative of our business.
Rachel Babb: Supports American heroes. Good deals. Something for everyone. Lots of selection!
Kim Curry: Your clearance prices are way too expensive.
Jamie and roger Sweet: Deals everywhere
melissa demel: Over priced clothing that just shoves their brand on any reality show
John Calkins: My favorite store
Ella Meyer: Good clothes ,nice price
Kelvin Fayton: Was there during a sale was outstanding
Justin Sherman: Sweatpants for $20 hoodies for $20 can't beat these deals here.
Mukesh Kanojia: Big showroom with great deal
Sai Nithin Yagati: Has a wide range of collections.Would totally recommend this place!!
Angela Montgomery: Love their discounts
Ascanio Falco: Nice time in this shop
Mohamed Ali: I always enjoyed shopping at this store but after yesterday humiliation infront of my wife and other customers and to be talk down to by the store manager. I felt like she was very rude towards me and my wife based on how we look. But I could be wrong. If you can't follow and follow the policy of the company, say you would not follow it period, otherwise do what needs to be done and exchange the product.
Thomas Horn: We have shopped here for the last 5 years and we almost always find clothing and gear that fits our lifestyle. The staff works to help find you the right sizes and they check the back of store, which is important to me. They also offer a 10% discount for healthcare workers, police, firefighters, and active military/veterans. I highly recommend checking it out!
americancamper 21: This store is great! Buy one get one free on just about everything. Literally everything besides clearance. Even after BOGO we still received veterans discount ($10%) so even better. They have a big selection of clothes and. Shoes. I highly recommend shopping here!🙃 follow me for more honest reviews 🙃
Kristi White: I'm more likely to purchase UA online because they accept returns in the store. Great customer service!
Rob Shaffer: Great prices and deals and staff was friendly. Got what I was looking for.
Leslie Ann Rimmer: I recently visited this store - and the staff couldn't care less about helping anyone. They seem bothered to be asked anything. I've been to the Omaha Crossings store many times - and had a much different experience. Today, I went back to the KCK store to see if the item I wanted was in stock. Again, no one seemed to want to assist anyone. They were all standing around. I asked one girl if she could check the stock in the back, and she let out an audible sigh. She walked back to check and was gone maybe a minute and came back and said "nope." I know she didn't even look. It's way out of my way to go to this location - so no loss to never go back!
Tessa Berry: Lots of great deals
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3. Foot Locker - Kansas City
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· 76 reviews
8600 Ward Pkwy Space 2030, Kansas City, MO 64114, United States
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Alex Lepper: The staff was attentive and professional. They provided many options to try on based on my requests. I'll definitely be back!! Happy Memorial Day! 🇺🇸
Aubrey: There was a worker by the name of K , she is the best . I told her my dad normally is a sneaker head but she helped me secure the new Jordan’s . And now thanks to K I can say Wardparkway Footlocker is the best ! And I will make this my go to store and I loved K personality, energy, customer service. And will be shopping every-time when K is there !
Willie “Blktop” Lee: They had all types of sales
Kimberly Barton: If I could rate 0 I would.... they will not help you if your white..... went in with 3 of my kids and got told "we don't have your kind here" I asked I beg your pardon, lady then said "you heard me, we don't have YOUR kind here, now go"
Ham Fa: Go any where else.. here i come amazon.
Kathryn Brockenberry: The young man that waited on us because we had a online order that came in they were very helpful and friendly and professional
Ernest Baker: I was looking for a specific shoe,I called all around. Finally found a store that had the product I wanted. The lady knew I was driving 30 plus miles to buy this shoe and she was kind enough to go back into the store room and find the shoe in the size I wanted and held it back for me. Was very helpful and polite. Thank you very much. I would definitely drive out of my way again to shop here
DJ Pleasure: They had the one pair of shoes that I wanted
Joel Snyder: I visited the Foot Locker inside the Ward Parkway Shopping Mall. IMO, if you've seen one- you've seen them all. This retail store isn't less than other locations, however I'm stating what I previously thought...
C. Blanding: Called to check and see if they had a certain shoe in stock. They guy on the phone said no and immediately hung up while i was in the middle of asking about another shoe. Customer service was very poor.
Dennay Heard: Very unprofessional. Store closed before a purchase could even be made at 3:18pm on a Wednesday. I'm glad that there are other retail merchants available to take my money.
J Reyes: Small selection of shoes
Hazel G: Manager was very nonchalant
Martha Medrano: James was a Wonderful staff help me a lot five stars ⭐️
robert stephanek: Cannot get size 13 basketball shoes at footlocker. Tried to have store employee order them with advance payment. They could not do that either. The two stars is because they really tried.
Jeromey Bell: Three staff members. Maybe four customers at most. Not one person bothered to greet me or ask if I needed any help. Customer service?
LoserTown: very helpful staff, helped me get the size I wanted in the newest pairs I wanted
Grommm: Called 4 times and no one picked up.
Shanelle: I went to this store and it was dead . . . three workers just standing around. There was no reason they should not have answered the phone. I could have saved myself a trip.
Jen Leach: One young man was very helpful and knowledgeable. The other guy just stood around and was not helpful
Maureen Scott: I always find shoes here. One stop shop in finding shoes for the whole family.
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Outdoor sports store
4. Moosejaw - Jackson County
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· 225 reviews
439 W 47th St, Kansas City, MO 64112, United States
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Michael Jay: Great toy store. If you're into the outdoors they have a pretty good selection of climbing, camping, and assorted outdoor gear. Friendly and helpful staff, and a fun quirky personality. They are a tad expensive as such places tend to be, but also offer discounts for some local groups which makes it a little more reasonable. They have a little bit of everything, and all of the basics to get you started with climbing.The new location at RoKC down south is pretty nice too.
Bryan Arri: Kyle was super helpful today - I had an exchange to make, and ended up chatting about backpacks with him. The guy was super informative, very kind, and very helpful
Andrew Ball: Great staff and great product. Also Mike is really handsome and smells nice. Next time you’re there get a whiff but don’t make it obvious as it might scare him. Ask for free stickers before you leave!! Oh and buy tons of stuff too.
Alexander Ducate: Good selection. Great prices
Matt Petelin: Kyle is the Man! Thanks for all your help
Charles Gerald: Awesome selection of outdoor gear
James Symmonds: Has big ticket items but if you need to grab any last minute items on your way out of town, you could leave empty handed. Fun and quirky atmosphere though.
Jes Caylor: It's definitely 60:40 on the amount of men to women's clothing, but it's a good selection and the staff is great.
Rhonda Rieck-Rush: Loved their selection, but way too pricey for me.
Jeremiah Novelo: Ive been at the plaza many times, but this time i went and evrytime i go in they have security there to watch,. I understand you need one in a store but why when i go in theres one, anyone can go in but somehow i go and im being watched, or felt like i was being watched.I left the first time it happened today to see if "I" was the problem and i came back half an hour later,and there was nobody but workers there. But get this im in here for 5 minutes no less and they alraedy call security. At this point i think they thought wrong of me, i was wearing pijamas and loose tee, not to mention im also brown. I honestly loved shopping here ehen i was little but now i kinda dont want to be near there. Along with that to what i think the manager with the beard whisperd to security and pointed/ looked at me while doing so. I useually come here to buy swaeters because nowhere else sells the ones i like, but after today i dont want to go ever again, the uneasiness of being watched while shopping sucks. Like ive said ive always shopped at the plaza but today was diffrent forshure.
Joshua Anderson: Unique selection and a friendly staff. Was fun to do pull ups on the rope.
Kalley lamport: Ridiculous on prices if you don't go in there looking nice they won't even greet you. Rich stuck up people
David Riffel: Awesome gear! Get outdoors!
Jeromey Bell: Nice enough store and staff, but $300-$800+ for a winter coat is definitely out of my tax bracket 😉
Keith Jones: The staff pointed me to the selection and was able to get what was there🆒
Victor Ferguson: Great service... Good place to shop for little bit everything Outdoors
Joleen and Tom Arnhold: Cool outdoor store. Wish it was bigger and had a larger selection
Levi Hirsch: Neat rockclimbing gear
Dail Hong: Today’s featured old-time hockey hero is Charlestown Chiefs defenseman Billy Charlebois, who hails from . . . if I can read the card here – Moosejaw, Saskatchewan...I buy my Exofficio underwear. Boxers. So comfy. Dries fast. Carabiners galore. Backpacks too.Experience hiker gear. But its cools.Wish the customer service was worse. The kind boy at that counter gave me a sticker. I'll put it in my pocket and take a look when I get home. Possibly put it on my tool box.
Kc Gunner: Hipster for sure but my lady liked it and they gave us a free sticker so that's a plus!
Kris H: Even though they didn't have the item I wanted the staff was incredibly polite and helpful
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5. Rack Room Shoes - Kansas City
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· 90 reviews
1829 Village West Pkwy #107, Kansas City, KS 66109, United States
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Ken Orrison: Not a good stock of sizes
Tiara Price: Best prices for name brand shoes.
Andy V.: Large selection and friendly service
Andrew Brashers: Store was a mess. Prices were missing from half the shoes. Only one associate working and his name was Exavier. He was kind but pretty unprofessional. Disappointed
Liz Crabb: Lots of choices, clean
John Crouthamel: nice variety of shoes help is hard to find
Luis Lopez: They had the shoes I was looking for, but bad customer service.
Mirna Soto: Nice shoe's
tony brewer: Always good shoes at a good price
SLIM LADY: I order on line so that might be the problem but I have returned both pair of shoes purchased
Kevin Williams: They didn't have a lot of prices on their shoes or should I say accurate pricing
Donna Harris: It has some good deals.
Nice Girl: THEY HAVE AWFUL CUSTOMER SERVICE! THEY DONT GREET PEOPLE AND ARE TOO BUSY DOING OTHER THINGS! I WALKED IN WANTING TO BUY AT LEAST 4 PAIRS OF SHOES! I COULDN'T FIND A FEW IN THE SIZES I NEEDED! NO ONE HELPS YOU! NEEDLESS TO SAY I WALKED OUT BUYING NOTHING! AWFUL CUSTOMER SERVICE BY THE 3 GUYS THAT WERE THERE TODAY!
Mandy Riley: Had a lot of shoes to choose from!
Ann: Not a good selection this week.
Tammy Trask: Nothing in my size
Manuel Bribiesca: Had a return, wrong size, they made it easy and quick experience.
Crystal Wolfe: Store was clean and staff was polite
Craig D: Selection was minimal. Discounts were not much of a bargain. Seems as though the prices were increase then given a discount. Very very small assortment on their clearance rack.
Bretfan 33: Not the greatest selection
Phillis Godwin: Love their choices and prices.
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Shoe store
6. adidas Outlet Store Kansas City - Kansas City
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· 331 reviews
1811 Village West Pkwy, Kansas City, KS 66111, United States
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Win Hens: Had a defective Ultraboost shoe and Antoine (manager) and crew did not stand behind product. “Sorry nothing we can do.” Frustrating customer service experience and felt as if they did not want to keep us as customers!
Steve Fish: Outlet, all Adidas stuff. -1 star limited sizes and options to choose from.Tip buy a discounted gift card and use it here for double savings.
Mark Medeiros: Love this site! Easy to navigate and easy checkout. Got my purchase when they said it would arrive with no problems. Kept me updated through the whole process of where my order was at. They got a lot of cool unique clothes and other merchandise on their website and good deals that you can't refuse. Worth a gander
Geoffrey Lindsay: The nice lady checking me out gave great wanted life advice about standing for long periods. Thank you.
Jamie Powell: Good place for deals from adidas.
jorge alberto rivero rodriguez: Excelente
Nicholas Wells: Drove 30 minutes to this store to exchange some shorts that I purchased online only to find the store closed for maintenance.
Kenneth Allen: This store is always clean. Hope with the remodel they have a bigger selection.
knoxlee mcmiller: if I could give zero stars I would. i usually don’t bother with reviews but the customer service was upsetting. the blonde and brunette worker were extremely rude and not helpful along with making comments to each other. I put back an expensive pair of shoes and just left. I don’t recommend shopping here.
Craig Wilson: Hi there Google users here is another review of a 5star destination. Yes I just gave this Adidas store 5stars why did I do this 3REASONS walked in from the EXTREME HEAT into COLD store that was full of customers and was greeted by a smiling face employee who was happy to help me I ask for shoes for walking she pointed to her feet and said "had these for a month best shoe I've had in years" as we walked through the store to the shoe department she found my size and we walked to the counter I got in line and within 15 minutes I was out the door with the best shoes I have had in years and last but most definitely not least THE PRICE shoes right on box said 74 buck but 50% sale so 39.84 for a fantastic pair of shoes and I HAVE NO CAR I WALK EVERYWHERE
Jamie Brizendine: It's ok, if not a little deceptive in pricing. Pay close attention to exclusions from sale, as there is a lot of that.Selection is mediocre at best. Just not a ton of selection in shoes.But when the deals are good, they are good. Just read the fine print.
john eidson: Definitely not an outlet store. Full pricing & be prepared to bend over. Just buy from eastbay.com
Brad Loncar: This store is a lot smaller than I remember it being years ago. (I think)
brian eardley: Always sale, don't forget to tell whoever is with you that you love them
Asifbhai Huddani: Awesome place to get great deals on shoes, jackets and bag.Staff is very helpful.Must visit.Currently 50% off on any item store wise
Billz: Quality items
Maw- Moms1960: Son bought a pair of Adidas footwear at a great price!
Josh Ford: Adidas supports Men playing in women's sports get your shoes somewhere else there's plenty of other companies
Jessica Bird: Great sales
John Phillip Corrigan: Such great selection of sneakers. 50% OFF around Christmas.
Cole Trued: I love the look of adidas shoes. But, their warranty program is the worst I’ve ever been apart of. You would think with a company as big as theirs, they would put effort in to their customer service. It’s not easy to submit a claim, shoot, its not even easy to find where to submit a claim. And even after you submit a request you have to wait two months just to call back and ask for an update. This is the second time I have had to go through their warranty and I honestly don’t want to buy any more adidas shoes after this.
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7. J.Crew - Jackson County
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· 44 reviews
519 Nichols Rd, Kansas City, MO 64112, United States
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Tamara Smith-Hinchey: went to the Kansas City Store at Country Club Plaza with my biracial daughter. The staff was very disrespectful and staring at her, and following her through the store. They were whispering and looking at her with disgust. My daughter brought it to my attention and I looked up at the ladies. They both stared at me rudely and I looked back with a questioning look. They again looked at my 21 year old with disdain. I loudly stated. “ I guess they do not need our money in here Olivia!” I said this while looking straight at them. We walked to the door and as we were exiting someone asked if they could help us. I replied, “no”. This happened today at approximately 125pm to 130pm. It is very unfortunate to experience this kind of micro-aggression and to be made to feel less than, in one of my most favorite stores that I enjoy. Unfortunately, I was not able to try on the dresses I was eyeing because of racism.Horrible, disappointing experience.
David Rosazza: Nice store
ps4 gamerz: I didn’t know until today that I can’t take pictures of clothes inside the store of j crew 😂😂😂😂 anyway is grandpa store not for me and I’m going to tell everyone i know to not go there for the psych service
B M: Older woman working was incredibly condescending. I think I mixed up fibers talking about dry cleaning and she rudely rolled her eyes and corrected me. Definitely don't like being belittled prior to spending money somewhere.
Sarah: Rude associate. Will stick to online shopping.
J Franz: Courteous employees!
Stephen Larson: I have purchased some dress shirts from here and they are always great quality for a great price (on sale online for in-store pickup). Fantastic customer service when you arrive!
Andrew Johnson: Discovered JCrew only recently. Beautiful, well made clothes at affordable prices.
Mark Swanson: Nice sale on sweaters
Francisca Salazar: Ropa muy linda y trato amable
Shiva Elle: Beautiful store, I like their women's outfits more than men's.
Lionel Thomas: Great
Leanne Kubicz: Attentive, friendly staff. You can find lots of bargains when they run big sales.
Jim Phillips: Standard
Eric Carrell: Lovely staff; lovely store. I always shop here.
Cleo Goeckner: Had the best experience here today. Everyone was nice and very helpful. I was looking for dresses and they even looked through the recent online returns to see if they had any other styles I could try on. I ended up finding a couple great dresses and left very happy! Thank you again!
Zeal Zillner: They are very conservative.. 25 yrs ago I absolutely loved their clothing... I did a lot of catalog ordering back then so this the first time I ever went into their store...wasn't impressed at... I wanted something in a loafer and They had nothing... How weird is that. They had some shorts and pants out front of the cash register and I couldn't tell if they were women's or men's clothing... What does that say.. And the dark colored ladies pants that were in the women's section looked men's... Ulgy looking... I love their leather loafers without the tassel.. I get it.. Its summer time...but still they didn't even have summer loafers... This store has changed a lot from back in the day when I ordered from their catalog... I wasn't impressed with one thing I saw in there.. Which is sad because I use to absolutely love their clothes...not so much now😭
Joel Graham: Too expensive for me.
Jake McCain: Best experience I have had at a Jcrew. Ask for Elyssa when you get in. She’s good.
Travis Pierce: Always have what i am looking for; my only complaint is the missing tall sizes in store. I have to have all of my shirts shipped to the store.
Staci Hopkins: I had the same experience that Mickey L had. I went in there on Mothers Day 2017. Not one person said anything to me. The lady that choose to not say anything greeted the woman that came in after me. This irritates me because I work in the plaza part time at Sur La Table and I make sure I greet everyone even if I'm with someone. Saying "Hi" goes a long way. I dont like to go places I'm not wanted. HUGE coaching opportunity.
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Clothing store
8. The North Face Country Club Plaza - Jackson County
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· 95 reviews
312 W 47th St, Kansas City, MO 64112, United States
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carlos bustamante: Excellent service
Michael Pare: Friendly staff, decent selection.
Christopher Taylor-Durr: Exceptional Customer Service!!Thank you!
Nicolle Ortega: Literally disgusted after the horrible experience I had to deal with at this location with an employee. Not sure if he was a regular employee or manager but you can tell this guys has issues with races such as hispanics and black people. You guys have to train your employee better on giving a better customer service, no one is coming to get free items. Got so disgusted by this ignorant child that I decided to leave the location. I will definitely be contacting someone higher to have a conversation about this, since it seems not to be the first issue someone has had at this location, and I’m guessing it is the same person. We deserve respect and a better customer service employees!
Sahajveer Bajwa: Great Products And Simple
Mandi Bethard: Lots of options. Found a parka.
Alex Rosales: There is a "person" called Aaron, idk who's him but i guess a "manager" or something like that, he has a real bad attitude, quiet and super bad customer service...i think management needs to do something real fast, the store is super nice, the employees are nice and Friendly too (Brooke and Tyler)Idk if this guy Aaron has some races with Hispanic or black people,but you can see right away that tbh.Again nothing with the store or other employees, it's just this person that needs to be more friendly and has a better CUSTOMER SERVICE because no matter what, we don't go there to PLAZA LOCATION to ask for FREE clothes or items, we PAY/PAID for those and at same time we basically pay them salaries, so we deserve respect and a better customer service employees!!
Jim Stanford: Limited selection due to smaller size of the store but they have excellent products
Angela Ko: So sad that "The North Face' has gone down hill over the last few years. I have purchase "The North Face" for at least 15 years.. I recently ordered online 4 big kids jackets that cost around $115 each . On the website beware that if you order a size and you return it to the website it will take 3 weeks from the time they receive your return to exchange or get a refund. This is not stated on their website . It does state you can take it into a North face store to exchange, but if you live 80 miles from the closest store that is pointless. I love product , hate the process and service. There are other competitor's out there. I guess it is time to move on . Now I wait 3 weeks for a refund of $400.00.. WOW ..
Sean P: Nice merchandise and helpful staff. Helped me find the sizes I needed. Was knowledgeable on the products
Robert Stambaugh: Very nice place to find superb casual wear.
Michael Hill: This is in a safe and fun place in KC. Lots of shops and parking and restaurants with in walking distance of this shopping area. High-end stores. Good staff at North Face, helpful and professional but not overly friendly.
Suzette Owens: I love shopping here. Great customer service
Katia Milazzo: When you are body shamed because of your size and appearance, you realize how much society will always have impossible standards for women and lack of decency towards other humans. Women should be lifting each other up, not making them feel less than. Guess what? Being rich and skinny doesn’t make you better. You know what else? Shopping in comfy clothes is normal. Walking around in sweats does not make me less. Walking around in heels does not make you better. I walked in and was no where near greeted the same way the other lady was, who was dressed in heels and a nicer outfit. I was asking for help and was brushed off multiple times. North Face, shame on you for letting these employees represent you. Truly disappointed with this location. Do better.
Steven McAllister: Experience left a lot to be desired. Tried to return an item purchased a few days ago and wasn't able to. Dozens of other retailers can look up receipts based on 1) your account or 2) the card you paid with. They couldn't do either. Receipt wasn't emailed or text to me when the purchase was made. I'll stick to online ordering going forward.
Jaspreet Kaur: Excellent customer service!!
Kalim Dowdell: Laura was absolutely amazing. Knew everything about anything we picked out. Definitely someone you want at the front of your store. 10 stars👍🏼
james schaefer: A+ customer service. Highest quality gear.
Connie Hsu: Less crowded than other stores.
Serina B.: Ouch! Way overpriced and a poor selection of men's outerwear.
Katherine Delich: Went in store to exchange an item bought online. The young man that did the exchange at the register was wonderful and super helpful. I am leaving a 3 star rating solely for the unpleasant demeanor and attitude of the red-headed girl at the entrance of the store. Do better!
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Shoe store
9. Urban Outfitters - Jackson County
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· 221 reviews
520 Nichols Rd, Kansas City, MO 64112
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Mariia Hastello: Тут можна знайти дуже цікаві речі та товари. Бувають суттєві знижки.
Carina Devera: If you have a stroller or handicap this place does not comply with regulations. I visited the store two days ago, and on the first level the elevator does not work. My partner had to carry the stroller done the first set of stairs. Second level elevator does work. But I can’t imagine someone who was in a wheelchair being able to shop due to this issue. Please fix it, the neglect is not a good look on the store .
GG Ford: Some interesting things but markup is vulgar. $20 for a trinket toy or 60$ for a throw rug.Get real.
Min Choi: Eh
Chad Stoos: Whenever we are in KC, my daughter has to stop here to shop. The staff are always helpful and there is enough of a selection to keep me stuck there for some time while she's trying on her finds.
Christine Darden: 5/5
Angela Kelly: Love that I can always find cool things here and great deals.
Laura Fromm: I received a gift over the holidays that came in a different color than advertised. I returned it, marking that I would like a gift card in return. I was planning to simply rebuy the comforter in a different color. Urban received the package and never processed the return, so I called a few weeks later and they noticed this error and said it would process, then Urban mistakenly returned it in the form of credit to the original purchaser. This was a gift to me, so now the person who gifted it awkwardly contacted me asking why it was returned. I called urban outfitters back and they said they would not give me a gift card as they cannot reverse this payment. Seeing as the error is on them I would’ve expected better customer service and that they would still either resend the original item or give me a gift card. if I’ve ever had an error with another company they have always made it right… figure I would share this experience as if I would’ve known I would’ve selected an item from a different store. It’s been frustrating to say the least
PB Muels81: A lot of trendy clothing, one of the girls favorites! Also had a chance to see the Plaza lights, and Spiderman protecting the Plaza!
Julie Davidson: We hit this unique store on our Plaza Lights Day every year ✨The gifts you can find here are awesome!!! 🎄 🎉
Susan Hofmann: Urban chic and trendy clothes and outerwear! Trinkets and unique games and personal gadgets finish put this shopping experience!
Syd Adams: cute clothes. super duper pricey.
Guseul Yu: So great!!
Michael Weathermon: My daughter loves everything here
Dana Doyle: Be careful going in. My daughter was profiled today, followed around and made to feel like a thief..
Scotty McMasters: Not as good a selection of stuff there anymore. Not bad, just not for me. Maybe I am getting out of style.
Randy K: Great selection and wonderful staff.
The Laydee Bea: I’ve Had the absolutely worst Experience in the store. Purchase the item from this store and had to return it and was given a gift card that didn’t work. Explained the situation to the store was told to find my Receipt I went and found my receipt and was told their was still nothing that can be done. Called customer service was told I was to talk to the store where the mistake was made. Now I’m out $150 for a store mistake when I have the gift that was given to me and The receipt
Asia: Is this location closing or something? I came in to look for a jewellery dish which you'd usually find on the lower level...that level was dang near empty! Some of their items had dust on them as if they'd been sitting for awhile. I know the pandemic might've played a part in the place looking like it did but I think it's time for some new merchandise. Not to mention, there were no associates around to help.
Kathy Nguyen: I think it’s important to have the dressing rooms available anytime you go into a clothing store. Understandably with COVID-19 I can understand why some clothing stores do have their dressing rooms closed however the urban outfitters website specifically says that the dressing rooms are open. This is my second time wasting 40 minutes to drive to urban outfitters only for them to tell me that their dressing rooms are closed. I tried to call ahead, probably 20 times, with no response before driving there. To my surprise the sales associate told me that the dressing rooms are closed today because they didn’t have enough people working. She also proceeded to tell me that the phones weren’t answered because they were on their lunch break. Oh for 2 hours??? Ok. Maybe have a social media account that posts whether certain services are open or not. Sales associate was lazy and in empathetic. The only positive thing I have to say about this store is that Kelsey is a good worker.
Fancy Dancer: Haley, Kelsey, and Amanda all worked together to provide me a great shopping experience.
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10. Macy's - Kansas City
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· 1120 reviews
400 NW Barry Rd Ste 150, Kansas City, MO 64155, United States
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Adriana Miranda: I have been a loyal customer for 10 years and I am very disappointed on the service I received today.I had a return, it had been a couple weeks over the 30 day new policy and the associate told me that because of the time the items were not returnable, I asked to speak to a manager, when she showed up, (Chika is her name), she did not introduced herself and simply said "The items are not returnable because is been more than 30 days", she turned around and offer help to somebody else and left me there, didn't look at me or wait for a response, like I was invisible, I had to go around where she was to ask for the store manager's name, she said the name is "bolgena" I asked her to please write down for me, she said "We are not allowed to do that", I grabbed a piece of paper and asked her to spell the name for me, she said "The name is bolgena". and turned around to help the other customer, I was about to loose it so I left and went to another counter to get the store manager's name. Julie at the jewelry counter was amazing, she could tell I was upset and offer to help, she stated they can do a one time exception on the new policy and she did the return for me. Thank you Julie!I want to say, the main reason why I am so upset is not because I could not return the items, it is because how I was treated by CHIKA. She should not be in a manager position if she is unable to show respect for customers, needles to say, to provide customer service.
Jessica Collins: Been going to this Macy's since it opened in 1979 and so happy it is still open! I miss the old indoor Mall days but when I visit this Macy's it brings back great memories! Parking is way sufficient, and the clerks I interacted with were very helpful and friendly! I will continue to hang out at this Macy's, it is convenient and usually has what I am looking for!
Derrick Butler: Macy's isn't like how it used to be. Selection of clothes is way down.
Sandy Kindall: What's going on with Macy's? Their selection of clothes is sparse, and the quality is not what it used to be.
Anna Alonzo: Great customer service in the beauty counter. I was able to find a hard to find beauty product with the help of an associate. Very clean and well organized store. I was very impressed with the variety of clothing options for the whole family.
Roger Schieber: Friendly & professional staff have helped me size the watches I buy from their online store. Visited two years ago and again in April 2023. Both times, the store was very clean and organized.Unfortunately, they are not properly staffed at times. Made a special trip on 4/30 to get a Fossil watch band resized and nobody could help me. And yes, I bought it from Macy's.
Charlie Smith: Fun but a bit empty without the mall
David Moreland: Good to shop
Mike Oneth: Good visit. Customer service helpful on picking up my package.
Mike Holbrook: Purchased nice men's swimsuit. Fair price.
Gentle John: Good service from friendly people. Lots of sales. I will be back!
George Tombaugh: going out of business
Terrie Franklin: It was okay. I didn't find anything. Had to have them order my dress. This store doesn't carry petites, which was a real disappointment.
Lori Simonis: Very nice store but very quiet there. No One was shopping and the parking lot was nearly empty. What a shame because the sales staff was excellent, the clothes were all beautiful in the racks, so was the shoe and the cosmetic department. I really hope this store doesn't end up in the chopping block!
Gabrielle Hofmeister: Went with my sisters to go help them pick out a dress for their dance on Friday. Best customer service I have received in a store for years! Thank you to the three who helped us out!
Leah Lambart: The store is still pretty nice if a little outdated. We stopped on a Saturday evening and it was almost empty. They had all kinds of internet returns that were marked down. They also had lots of sale items marked down quite a bit. They have very nice products and it was well laid out. They still have furniture and mattress upstairs as well. Nice to try the purple mattress in person.
Shannon Meyer: This store used to be awesome, now it's just another dying department store. The floor inventory is less than half of what it used to be. Still very clean, but the bare shelves and displays, low selection in anything but the junior department (WHY?). The older shoppers like myself, that have been diehard Macy's patrons for 40+ years have little selection to choose from.
Debra Hovey: It was okay, disappointed in petites!
Roxana de zaldaña hernandez: Good
Carlos l Barrios: Good place
Kathryn Hines: Everything I purchased was exactly what I wanted. It was top quality and I am confident that the product will last forever.
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11. Hibbett Sports - Raytown
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· 2 reviews
8678 E 63rd St Space 8678, Kansas City, MO 64133
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12. Foot Locker - Jackson County
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· 230 reviews
603 W 47th St, Kansas City, MO 64112, United States
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13. Shoe Carnival - Kansas City
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· 340 reviews
8121 NW Roanridge Rd, Kansas City, MO 64151, United States
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14. DSW Designer Shoe Warehouse - Kansas City
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· 255 reviews
8679 N Stoddard Ave, Kansas City, MO 64153, United States
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15. Target - Kansas City
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· 437 reviews
8509 State Line Rd, Kansas City, MO 64114, United States
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16. DICK'S Sporting Goods - Merriam
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· 354 reviews
5600 Antioch Rd, Merriam, KS 66202, United States
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17. Off Broadway Shoe Warehouse - Kansas City
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· 230 reviews
8600 Ward Pkwy, Kansas City, MO 64114, United States
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18. Nike Factory Store - Kansas City
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· 1065 reviews
1803 Village West Pkwy Space M-125, Kansas City, KS 66111, United States
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19. Rainbow Shops - Kansas City
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· 111 reviews
1312 E Meyer Blvd, Kansas City, MO 64131, United States
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20. City Gear - Raytown
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· 56 reviews
8670 E 63rd St Unit 4A, Kansas City, MO 64133, United States
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