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1. Bank Midwest - Independence
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· 44 reviews
18301 E US Hwy 40, Independence, MO 64055
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Courtney Holloway: Slow customer service
Auston Lablance: Tiffany Johnson was very polite and professional. What I thought was a problem it was a easy solution for Mrs. Johnson. We need more personable professionals like Mrs Johnson. Thank you very much 😊
Diedre Brodersen: Always so nice when I walk in.
Charlie Goodrich: The lobby has been closed, understandable. Everything is done in Drive Through. Always have to ask for the slips before I can fill them out which is why the lobby was good because I had time to do that without making someone wait on me. The tellers are good about it but it doesn't make me feel any less guilty.Update...Bank saw this and sent me out some slips, didn't even have to ask. Little embarrassed I didn't think about asking for extra slips at the window.
kelly Al Qammaz: Spoke with Amy today 1/28/21 and finally got some great customer service She was very helpful and did all she could to assist meThank you Amy and Bank Midwest
H. M.: Banked with them for over a decade. When I opened the account it was free. If you dont have so much money deposited or spent you get charged $8 a month for essentially not making enough income to bank with them. After closing the account the bank manager left a single cent in the account. When my trash bill went through months later I got a letter in the mail stating the account was negative $140.I had to go back and close the account again and reconfirm my banking info with the trash company. It was a complete headache.
Beverly Butler: Amy Wynn : I was impressed the way Amy handled my issue. The information I needed was quite a task but Amy got the information for me in a very timely manner. Bank Midwest is very fortunate to have Amy Wynn working for them Amy is a 5 star plus! 😷
Paul Dodds: Joe the bank manager, May, Tiffany, have all always been very helpful...Joe went out of his way to help me with EDR through the SBA and even connected me with a SBA specialist who took the time to answer all my questions and I feel relieved...these folks do business the way banks used to do business and I'm thankful Paul Dodds
Rhonda Marie: ATM is always broken.
B P: My bank account was closed after two days because the balance was $0.00. I have been waiting for a wire transfer and my account was closed now I just talked to someone yesterday about my account and I was not told that after only 2 days of having a zero balance would be closed. I was told they sent the request to open the account back and my money will post today or tomorrow. They should no sense of remorse for just closing my account after 2 days of a zero balance. I've banked with bank midwest over 10 years and never recieved such horrible service.
Hettie Phillips: They are always friendly and ready to help. They are knowledgeable. Amy is the best she goes out of her way to help customers.
Katie: Friendly staff, always very helpful.
Elliott Graves: I just wanted to show a token of my appreciation for all the Bank Teller's & Banker's at this branch... Thank-you for always greeting me with a smile & a hello how are you today.. Sierra & Mae are always professional, prompt and sweet. Keep up the good work.
Bonnie Hopwood: The tellers are friendly and very helpful Sierra did a good job today
Jack Larrabee: I always cash checks with bank midwest, and i love them. Very friendly people and respectfully.
Pat Cotton: I have nothing but wonderful things to say about tiffany and the rest of the employees at my branch, they are the reason I stay with Bank Midwest
Katelyn Beach: Won't ever come back to this location, have had nothing but problems with bank midwest since I moved to the city. Closing my accounts with bank midwest after 19 years, they have done nothing but hassle me...the only bank midwest worth going to is the excelsior springs crown hill branch, the others are all trash and treat their customers like trash.Cierra the branch manager at the independence location off hwy 40 is not good with customer service etiquette or going out of the way for her clients
Rick Dreher: All the tellers and bank managers at Bank Midwest on 40 Hwy bend over backwards for anybody that comes through the doors to help them out
cheyenne wilson: Extremely good customer service. They don’t have a monthly service charge on military and they are always ready to help!
Tami Wilson: I love coming to this bank. The staff is friendly and helpful. They are very knowledgeable, the hours are convenient for the customers . Great banking center.
Rob Caviness: Excellent bank
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2. Commerce Bank - Independence
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· 24 reviews
18700 East 39th St S, Independence, MO 64057
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Dr. Daddy: Sometimes good, sometimes bad. I've waited or 5 min to even be acknowledged in the drive through when there's noone else in the drivethrough. I've pressed the callbutton before because the shuttle wasn't working and noone showed up, again, noone in the driver through(had to just go home that day. Then other times it's perfectly pleasant. Everytime it seems like the folks are nice, but it also seems like they don't care about the customers. I wish it were more consistent. I've only been to one other branch, but it is consistently better.
Magenta Jett: I go here to do deposits and change orders for work and they are always helpful. They work fast and efficiently! Every time I walk in someone says HI and they are able to help me soon after. This bank is my favorite one to go to and I will continue Togo to them for my banking needs!
Bruce Staggs: The staff are ALL friendly, neighborly, and down-rite helpful while handling our biz. I trust Commerce. 😊
Tony. Cal Durham: They was very plight and fix all what I came for it's a lot to do
Hailey Mallas: I’ve banked with Commerce since I started working when I was 16. They were great for the first two weeks until I downloaded their app. Their app will lie and say I have a certain amount in my account when I really don’t, I have my card set up to where it can’t be charged if there’s no money on it. So the app lies and says I have this amount of money I only spend a couple dollars out of this amount of money and i’ll wake up the next day negative in my account and than in charged with MULTIPLE over draft fee. They consistently screw up, the drive through workers are rude, once I pay off my credit card I will be closing my account with them due to the inconsistency and the amount of stress this bank causes me. I would not recommend them to anyone, I have friends who i’ve steered the opposite way of Commerce and I have a lot of friends who agree that Commerce is the worst bank you could bank with here. GO TO COMMUNITY AMERICA!!
Brad Rogers: I have called 2 years in a row asking for my lien release and they have said they will send it but they never have. I have never experienced such unprofessionalism in my life!!!
Tammy Bader: I have been an account holder with Commerce Bank for 8 months. I had a great guy help me with opening the best account for me! I had a terrible problem with a company taking out an automatic payment over and over and over again; causing me hundreds in overdraw fees. That company denied doing so. I went to the bank honestly expecting them to say there was nothing they could do. But instead, I was treated with professionalism and compassion and the nice lady went above and beyond to solve my problem that day! She even refunded some of the overdraw fees! She got the situation taken care of and helped me out a great deal. It was so nice to be treated like a person and not a number. I have had all great service from every transaction I have had with Commerce Bank from opening my account, to making deposits and now saving me money and fixing a huge headache. I highly recommend this Bank!
Gail Cianciolo: Commerce Bank 39th st location in Independence,Mo is my preferred branch & has the most knowledgeable staff. The branch mgr & assistant branch mgr, Zach & Myriah are just wonderful.They are always quick to respond to any needs that I or my husband have. I would not bank anywhere else than this branch of Commerce.Thank You for always going the extra mile in customer service.
Ettie Ballew: The bank people were very friendly and helpful
k Johnson: Rude employees and manager, waste of time
Alycia Cardamone: The customer service here truly can’t be beat! I’ve been with Commerce for a long time and I’ve had no complaints but Andrea at this location goes above and beyond with sincere personal touches to make sure all of my banking needs are met!!! 12/10 recommend!
Chris Dobbs: Very slow, it's not first come first serve, 4 people in there, waited 20 minutes as they helped other people that came after I did, this is a lousy branch
Ola Dawn: Always helpful and kind and never seem to hurry me as I have RA and ar times hands dont work a.
Krome Saeed: This is by far the worst branch I've done business with, hands down. The 39th St. location in Independence is the only Commerce location that I've dealt with personally and if this branch is in any way a reflection of Commerce Bank as an entity, I am absolutely shocked that they still have individuals and businesses banking with them. I am regularly given the run-around whenever I have a concern and the staff here almost seem MORE eager to assist individuals in closing their accounts down instead of being personable or interested in addressing the problems. Their information is misleading and changes depending on their mood, apparently. Ease of access and usability are two concepts of which they have no knowledge and seemingly no interest in incorporating into their facility. Whether it's personal banking or a commercial account -- look elsewhere!
Frontdesk Misty Gipson: Complete 2 commercial transactions in person thru drive thru each month. Never have any issues with wait times, or teller dispositions. Everyone is always jovial and kind when I visit.
Kristin D: The assistance branch manager, Zach, is beyond helpful and nice! My husband and I opened business accounts with Commerce and Zach walked us through every step and explained all of our options in person and has answered countless questions for us since then over email! He bent over backwards to help us out and make sure we had the best account features and access. He is a banking rockstar!
Mary Case: They have in my bank for almost 12 years now since I moved from Indiana to Missouri I have never had a problem with Commerce always very friendly and they always treat me right
Jeff Winfrey: Close to early
Cameron Lowe: Super friendly... I love Commerce Bank!!!!
Tate Mabie: The manager Gail is very rude and unprofessional and I have been with Commerce for 20 years very disappointed
Nick Martin: Friendly tellers. They are knowledgbale and have no problem answering your questions. Quick wait times
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3. North American Savings Bank – Independence, MO - Independence
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· 14 reviews
11400 East 23rd St S, Independence, MO 64052
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Nate D: This company, I have the deepest regret as to say, threw my wife and our newborn daughter out onto the streets three days before Christmas. “Why?”, you might ask? You might be tempted to say that it sounds as though she had stolen money from the company, or maybe participated in bribes that caused one customer to be benefited financially above another. Or possibly vandalism or misappropriation of company property. But you would be wrong. She was fired because she did not make the personal and private health decision afforded to us by the constitution of the United States of America to be vaccinated for religious reasons. That was her crime. She is a person of faith, and as such cannot be vaccinated. Faith, apparently, warrants termination. And the company apparently believes that either 1: They are granted an imaginary right to decide what personal health choices their employees are allowed to make, or 2: That the vaccines are so ineffective as to need her vaccination for anyone elses vaccine to work.It seems as though NASB is more interested in participating in some sort of “Clean/Unclean” class system than in behaving morally and constitutionally.I am asking you, if you are reading this, to please consider helping us fight against the religious discrimination of this company. If you are reading this, please consider putting your money elsewhere. If you already have money here, please consider removing it and taking it to another bank. Their rates are probably better anyway, to be honest. Help me get justice for my wife. Nobody in the United States should have to choose between their God and their job.In response to the lie from the owner: if you did not discriminate my wife would still have a job and you would have considered her religious exemption request, as opposed to firing her for her faith.
Jules Whitman: This bank is absolutely TERRIBLE!!!! They steal money from deceased account holders, deny it, then will not give it back. When they deny you service on your accounts, they blame it on “their policies” but then deny you copies of their policies. Jamie at the Grandview branch hung up on me when I called her out on her lies. Never, ever bank here!!!! Breanna at the Grandview branch is particularly awful and discriminates against account holders.
Jon Jones: Worst bank in the world when it comes to dealing with a deceased family member dont ever bank her they will keep money that doesnt belong to them and have the stupidest people working for them.
Abraught: Tania was absolutely amazing! Thank you so much for making my experience great! She was able to help me over the phone, so when I showed up I was able to be in & out! Thanks again!!!
Tarra Foster: The day I went in to the bank everyone was very nice the personal banker was helpful and went through every option for me, thank you, Tania!
Hollie Wu: 10 out of 5 stars, the employees were so kind to us when we came in with hundreds of dollars in change. Definitely will be going here again to get any of our banking needs done!!!
Eddie Figuereo: Terrible, pesimo y pobre services, the Maneger tiene una una aptitud negative a mis servicios.. a veces pienso que ella es "RACISTA", la unica razon por voy es depositar dinero..
Dailey Warren: Kind of irritated, although I'm sure they're a fine institution. I'm on the hunt for a $2 bill and the somewhat baffled policy-slave who answered the phone said they can "only exchange money if you're a customer. Would you like to open an account?" I, of course, declined because I only operate by the barter system and most banks don't except chicken eggs or compost, so there you go....
Cliff Paulson: Great Staff!! They go out of their way to help their customers!!
Michael lindsey: I bank there, completely satisfied.
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4. Central Bank - Independence
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· 32 reviews
10801 East 23rd St S, Independence, MO 64052
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Matthew DeWitt: They are all very nice in there they will take care of business.
Vicki Barnes: I really like your bank on 23rd Street. The people there are friendly and always have a smile. However, it would really be a help to those who work weekends if you stayed open a bit later than noon on Saturdays. Please take this under consideration. Blue Ridge Bank on Sterling stays open 9-5:00 on Saturdays, and it really helps. Thank you.
Gregory Johnson: The associates at this location are helpful and fun to work with on all your banking needs! I'll be a customer for life as Central Bank takes care of me!
Matt Tweedie: Kerry is the best!! She made the transaction feel like it was two friends and was awesome. She went above and beyond ro make sure I was happy and satisfied with the business I was doing there. She deserves a raise!!!!
Jeana Hand: There super friendly! They go above and beyond for all there customers. They have a free notary for all there account holders.
Leslie Brooks: Good place. Clean. Friendly people. Very helpful
Steve Sloan: Previous reviews are spot on!! Customer service is off the chart!! They should give classes to others about what customer service actually means!! Thanks ladies, keep up the excellent work!! Steve, and Judy......
Stephen Shivers: Bonnie Hammer is kind of a badass
jim Homan: OMG!!!!!! I don't even know how to put this in words but here goes. AMAZING customer service from Lana an associates. I stop in another bank before going to Central an the experience was at complete opposite ends of the spectrum. They need a raise great people. Can't wait for future business.
Kevin Ladd (KEVLAR): Very nice and professional staff which operate in a very difficult time.Thanks so much each one of you..!
Vanessa Flint: Not a huge fan of the bank. I hate all the rules. Hate u have to keep so much in Savings..hate there is a fee for a checking account. Sometimes they are friendly at the bank and other times not. They seem to change staff quite often.
Nancy Lindsey: doors r open to go inside or u can drive thru
Linda Reyes: I love banking here and I love my Maverick debit card.
Ray Seek: I went in to this location to add someone to my account and get assistance with my online banking. When I walked in I was met with a smiling face and a warm welcome. Anya helped me through the whole process of adding someone to the account and then she took her time showing me everything I could do using online banking. I will forever be a member of this bank and continue to use this branch specifically.
victor cromwell: Great service nice people never a problem my girlfriend has account here and likes it here she has been with the bank for several years and would not thunk of going anywhere else worth stopping in so see for yourself
Jeanne Shamblin-Rollins: What can I say, it feels like a lifetime dealing with you and you've always gotten better with age. I can hardly wait till the next occasion to do business with your outstanding 😁 staff, in each and every department. What a joy 😍 to feel the doors open. Whatever you are doing, bottle it and sell it, share the welth that will be priceless to every business in existence.⭐ . ⭐ . ⭐. ⭐ ⭐😇😇😇 . Jeanne. 😇😇😇💚🐕
Shawn Morris: My dad was hacked and having money stole out of his account. Bonnie the manager on duty spent over an hour with us helping him get his account fixed and he will most likely get most of his money back. This bank cares about thier customer's and I highly recommend it.
Steve s: Great people
Jacqueline Goddard: Always very nice with smiles and laughter, they are helpful, it's always clean inside and out and they try to be quick to get you going. I never dread going to the bank :-)
Catherine “Cat” Shields: They have lost 3 of my deposit. I got the money back and every thing was resolved. But point is I should not have had to waste my time for there mistakes.
Marilynn Jungmann: The ladies are always willing to help in all areas of banking.
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5. UMB Bank (with drive-thru services) - Independence
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· 9 reviews
18909 E 48th St, Independence, MO 64055
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Chari House: The tellers at the 291 & 40 highway are awesome. The ATM can be very frustrating. So basically go there during business hours and ignore the ATM if possible. Will add the ATM is contacted through someone like Brinks, Loomis, Well's Fargo not the bank itself.
JakeManeSoFly: Easily the best umb!!! 10/10 always.
Edward Hylton: These are the nicest people around. This is the only branch we use.
Teddy Tompkins: Have used this branch on 40 hwy off and on for several years. I think it is used a lot for training new tellers and have noticed a pretty frequent turnover but have always had good service here. I do wish they were still open on Saturday mornigs.
Bj Walker: While visiting bank to make some transactions, big black bugs was crawling on floor and on desk into computer monitor. These were not water bugs 🐜 but orential black roaches.Told bank representative about seeing roaches and she said they always have problem with bugs 🐜.
Dana Cheney: I have banked with UMB for over 20 years & could not believe I was treated so rudely. Plus I had to go out of my way to another bank location to get something taken care of. They are only able to do deposits & withdraws. They aren't trusted or trained to do anything else.UMB should spend some of the money they charge everyone in fees now to add a personal banker to this location.
emiweeb -_-: Always been super helpful to me!
Waseem Sheikh: Customer service sucks big time. Went in to do business deposit, teller asked me for my ID and social. I asked why? Said that since the deposit is too large. Dumb ass.
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6. UMB Bank (with drive-thru services) - Independence
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· 27 reviews
13813 East 39th St S, Independence, MO 64055
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Ginger Brammer: Very friendly and professional. She handled my need quickly.
Judy Adler: THEY PROVIDE THE BEST CUSTOMER SERVICE!
William Bell: Stephanie was very helpful!
Kevin Reffitt: Better hours ..... open before 9:00am.
Jill Shinn: Always accurate , courteous, and helpful.
Apolo Donjuan: Declines my card most of the time. I call and said all good noting wrong.
Amanuel Hill: I respect all of them for the job that they do but sometimes you have a bad apple in the bunch. I like going there because it is very convenient.
Charles Foreman: A wonderful place to bank!
leon nguyen: I started deposit my first ever paycheck with UMB and still doing so. They kept my deposit safe and secure and whenever I need quick cash around KC just drop by local QT extremely convenient for me. If there is a ranking chart of banks in KC there is no questions UMB baby hahha.
Charles Farley: The teller was very helpful and efficient. All went well.
Klint Hinson: Exceptional customer service! If you reside in Missouri this is the place to bank!!
Charles Oppenheimer: kim and her team always available to help. Yes they really make me feel like a member of the family. Kim is an excelent manager!!!
Mark Allred: Great experience. Very friendly and helpful staff.
Kevin Vanderpool: Kim Knowles and her associates are very helpful always the same people in the bank says something same faces
Frank Guarino: The team members at this branch are outstanding and so very knowledgeable and helpful. They go above and beyond to help.
kay tuttle: Great people, great bank, great service.Been with UMB many years now. No plan to change.
Susan Dupont: Wonderful,,friendly and always helpful
Michael Belman: Super friendly, awesome staff. Takes care of all of our needs
Darrell Johnson: Always friendly and knowledgeable while Always going the extra mile to help me out! This is one of the reasons I have banked with UMB for over 40 years!!
Maria Alatorre: Very nice people
Teresa Ravenscroft: I began my relationship with UMB due to a former employer that used them. I had such wonderful experiences cashing my checks there for 10 years I decided to open my own accounts for myself and my child; she is an adult now and also continues to bank with UMB. They have fast, friendly and efficient service and they tend to go the extra mile for their customers! I have tried the other big name banks and UMB is where it is at and has been for me and my family now for twenty years!
7. U.S. Bank Branch - Independence
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· 18 reviews
18781 East 39th St S, Independence, MO 64057
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Talaya James: Slow, not prepared, don't mind wasting your time, on personal phones
Jennifer Finical: This bank is the worst. I pull up as a commercial customer and the teller currently (I am literally in their drive thru) can’t be bothered to get on the mic and say hello, look up, acknowledge me, NOTHING. He walks aimlessly about and obviously hates his job. I am going to drive further away just to go to US bank on Noland. I have been sitting here at the window for 20 minutes without the slightest acknowledgment. Also they have been without rolled coin for almost 2 weeks, but I know that’s not their own fault. It’s just hard to explain that to our retail customers.
James Pennington: I recently had to call the branch manager, Josh, regarding an alarming call I got from his branch. He was extremely condescending and far from helpful.
Shawn C: The ATM machine has been "temporarily" out of service for over a month now and there'sonly one of them. Makes the branch look like a joke company that can't afford to fix equipment.
Andrea Alsup: Waiting in the line in the lobby on Saturday morning only one bank teller working. Five people ahead of me. The wait times at this location is absurd.
Brooke Peer: Absolutely the worst bank I have ever dealt with. I cashed in some savings bonds for my great grandmother to help pay for her nursing home care (as her power of attorney). I was then sent a 1099 in MY name (though they were hers and put into her bank account for her care). I was then told to fix the problem THEY caused I would need to take her out of the nursing home and bring her in to sign. She has Alzheimer’s and is completely mentally incapacitated. Joshua Lindsey (bank manager) did absolutely nothing to help resolve the issue. Completely unacceptable since this was the banks fault. Do not bank here.Editing to update: once I threatened to file a formal complaint with the bank - the manager was suddenly able to fix my problem. Will still be changing banks.
Alex Duey: If this was the only usbank by my house I would immediately switch banks. They take 10+ minutes to get to you in the drive through even if nobody is in line, this has happened multiple occasions back to back. And everyone seems clueless and rude. They sent a reflection of the entire franchise just a reflection of poor management or bad hiring.
d m: Walked in lobby at 4:15 in the afternoon. Only one teller working in with 4 people in line. Long wait.
Dohrnii: Really love this location. Kristin Waugh was super nice. Had a very good experience here ☺️☺️
Jason Hammond: Have to drive to the blue springs mo locations because I can't use the atm cause it's either down or out of cash. Just take the atm out of the location if it's never going to work.
Logan Davis: I've always had a pleasant experience at this location! Today was special however...At approx. 10:20 I went through the drive through with my co-piolet Roscoe (dog) to deposit a check. I've never used the drive through before so wasn't sure on procedure. I was met with a friendly face (please excuse me for not getting your name!). Business as usual. What I did not expect however - upon receiving my receipt in the sliding window box drawer thing there was a dog treat!!I rescued Mr. Roscoe one week ago. He came from a kill shelter down in Texas and was weeks away from being culled. Having a forever home is new to him along with all the perks of my undivided attention. Neither of us expected a treat at our bank.Thank you so very much for the kindness and customer service. Even though Roscoe forgot to chew, I know you made his day as he swallowed it down in excitement! hahaI hope this finds you! Tues, Oct 20Logan
Victoria Nelson: I love this branch. They are always fast and friendly!
Ed Hembree: Well looks like US Bank just pushed me right out the door. They just told me, I have to keep $1000 in my account in order to waive my service charge. It use to be a $100. I been with them 4.5 years, I'm not going to be bullied this way. I will be leaving as soon as I start another account at another bank.
Katelynn Davis: Jennifer is my favorite teller to go to. This branch in general is phenomenal from customer service to giving me the best information and help. This is by far my favorite branch to go to and why I have stuck with us bank for so long. Thank you so much again!!
Erik Bodin: I have been using this branch for years and am not sure why I haven't left a review yet. This branch is amazing, they remember who you are and greet you by name each time. The staff really makes you feel at home. I definitely recommend this branch over others in the area. Keep up the good work guys.
Scott Huffman: Very friendly branch. I walked in today and I was greeted immediately by a smiling face. I walked up to the counter and more of the same. Outstanding service!
matthew hagemeier: What's up with the atm machine? This is the third time this month I've been there, and had to go somewhere else because atm doesn't work. Not convenient.
Robby T. IV: Amazing bank with amazing customer service, they're always very helpful and kind! Never once had a bad experience. Staff is very helpful and always smiling!
Jonathan Mitchell: Excellent service, great time management.
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8. UMB Bank (with drive-thru services) - Independence
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· 14 reviews
16900 E Gudgell Rd, Independence, MO 64057
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Josh Leonard: Beware this bank likes to mess with your transactions to make you negative. Please steer clear of this bank. I'm moving banks.
mike odom: Very friendly people at my branch I’m very satisfied with them
Jacob Manning: Fast and friendly service at this location. Traffic around it can be a challenge though, I hope to see some future development by the city but has nothing to do with the bank itself.
Mercy Kimbrough: Great help
Patricia Garmon: Wonderful super helpful people.
tim wayne: I went and she help me open account, explains and answer all my questions, friendly and helpful
Carl Sousley: Nice people
Lynn Michaels: Friendly and professional staff.
Vicky Sims: Always friendly and ready to take care of business!
Richard Smith: Very considerate and helpful in dealing with a difficult situation
Maygen Smith: I have been with umb for 4 years. Great bank.
Tara Cross: I've never dealt with such a rude bank. I receive attitude from several employees. Today the older woman with glasses was intolerable because the two deposits I dropped off had some money mixed up (one was $20 short). I understand that my deposits SHOULD be accurate, but as I'm sure most humans have done, I miscounted. I don't have a machine to count my money for me, and I'm currently working 80 hours a week. Mistakes happen but this woman huffed and puffed, tossed the money on the counter and if she would have let me finish speaking would have heard me offer to take them back to my store and set them straight. I'm sure it won't matter to her, but I'm speaking with my supervisor about banking elsewhere as this is not the first time myself or employees have had experiences similar to mine today.
Mel B: We've been banking with UMB for ~40 years. I've always had great customer service here and just recently moved my HSA here after retiring.
Jessica Getty: Tiffany is awesome!
Chris Ingle: Friendly people, never waste your time.
Haze Assass1nxX: They all work with you there all nice people
k&a awesome: Banking with this branch for years. I came for the free checking and stayed for the customer service.
Kelly Stempel: This place is a joke. Went in to get a simple money order and THEY deposited more money to me than I was giving them somehow so they took it back out which caused me to go negative and now being charged a fee for being negative. When this wasn't my fault to begin with. Not my fault they have employees that can't read numbers right and now I'm being overcharged for it! Just a scam for them to take more money!
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9. Central Bank - Independence
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· 36 reviews
4315 S Noland Rd, Independence, MO 64055
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Fabian Marquez: Very helpful & quick, Samantha help me and made it quick and easy!
Maria Ramos: friendly and timely
Kathleen Ellis: Great staff but why does the drive thru close so early? Closing at 600 would benefit those of us who work until 500 and can’t get to the lobby but drive thru by 500
Death Tr00prx: Fast and ez
Tate McCrary: Michael is the best ! If you stop by this bank ask for him and you will not be disappointed
Steve Jones: Great customer service
Amanda: Awesome customer service!! My go to branch because Shawna is always so nice & friendly!! She will go out of her way to make sure you are taken care of!!
Amber Skinner: Absolutely love this place and never judged me!
Karen Saulat: I had a problem with some fees and Morgan Eckstein took care of it. She was very professional and friendly. Great service!
Guadalupe Ceron: Morgan gave me the best customer service, and was very patient and understanding with me. Shawna was super friendly and also had great customer service from the very first time I came in! I really appreciate these two lady’s!!
Matt Sprouse: Great service, everyone is friendly and makes you feel important and makes you feel at home. Michael Gamble helped me open my business account, smooth transaction and earned my business.
Kenneth Stewart: Love this Bank don't get charged for a lot of stuff I do at Bank Best Bank account I ever had
Michele Van Alden: These people are GREAT!!!!Mike (funny)Team work super
Robyn Heikes-Frans: Great drive thru service. Quick and very friendly
Shelby Rich: I prefer this location over all of them and the staff is the best! Very professional and thorough here! Thank you guys!
Mike Pierce: Excellent place to bankVery helpful
Sunny Alexander: Love this location! The staff have always been super friendly and helpful! They’ve always treated me like I’m a part of the family
Tyrone Smith: Awesome staff definitely one of my favorite Central Bank locations, and Samantha Smith is top of the line worker always prompt response and very attentive to her customers. So thank you Central Bank for doing such an amazing job as a whole.
Brian Maupin (Nickname): Incredibly slow service, waited over an hour to talk to someone, no sense of urgency over the number of people waiting at all.
Jalyn Holloway: Great job answering every question we had. Thank you for your hard work!!!
Anne Harris: It's really really nice and I want to say thank you to everybody they are doing a wonderful job and I want to say thank you again get them a race
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10. Central Bank - Sugar Creek
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· 44 reviews
11206 US-24, Independence, MO 64054
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Diane Duncan: The best financial institution I have ever had.
Ju Lo: I hope corporate looks at all these reviews and start doing an investigation on John! And how he allows his assistants and bankers to treat people!
Ashley Wright: Wish they would answer the phone so I could talk to a manager about how rude they ever to me evertime I go up there I am customer and they can't even answer a phone for a customer dumb they need to be out of business or fire everyone and get new people that aren't rude
Oliver Elders: Wanda Drake was very helpful with setting up my account! Thank you for making this one of the easiest bank experiences I’ve ever had!!
D’s Reviews: Awesome Bank and great branch! John is a great help!
Robert Johnston: More than one occasion I’ve attempted to deposit paper checks into my account at the banks atm machine. The feeder jams and withholds my check without applying the funds to my account. Calling during business hours is a joke. They can’t access the paper deposits over the weekend and usually the person who answers the telephone is very dismissive and uncaring. Almost as if they’ve had plenty of practice fielding this sort of phone call. Ultimately it requires a special in-person visit to correct.
farudeh Ebadi: Great customer service, Great managment.Mahta helped me and she was so helpful too.
Tony Latta: All the workers have great service and were willing to help me with everything that I needed.
olivia trevino: Ava was the sweetest!! she helped me count all my money and set up my new checking account!!
Savannah Wilson: Great bank the employees are always are happy to serve you with a big smile
Judy Shute: I’m looking for a new bank. However, after reading the reviews, I don’t think it will be yours. The reviews about rudeness and different complaints scared me away. In addition, I have a friend who banks with you and she recently had a very bad experience. So, thanks, but no thanks. Judy
Tammy Sammons: Deposited a check in their atm on Monday morning the atm sent a message back not able to return check and did not deposit it. I went into the bank to ask about my check they said that the atm had a jam un it and that the would clear it and call me when they had my check. They did not call Monday but did call Tuesday morning saying I had no check in there. I was very upset since I had a receipt from the atm telling me that there was a n error and that they could not return my check. I ask for manager who again said my check wS not there but he would check the atm again. He comes out holding my check after pretty much being called a liar. No apology. Done.
Dave Noble: One time before the bank opened I needed to cash a check and they did it from the drive inn window 10 minutes before the bank opened
victor cromwell: Nice place nice people lots of benefits no fees even get your money back when you get money out of network just keep your atm stubb
Kevin Ladd (KEVLAR): Great bank with great people serving people with a smile.
Tony Myers: Lady was very rude,
Bonit a: Not JUST this bank, but as a whole these banks and the customer service is horrible. They give you " i dont know" as an answer for everything and do not go out of their way to help you resolve your problem.
Elida Perez: Great costumer service, I really recommend asking for Karina when you need help. She is very patient, polite and explains everything you ask for.
Trig Stewart: I've enjoyed my experience with this Bank. I started banking with Central Bank probably around four years ago. They've always been quite courteous. Extremely helpful. I'm in fairly often. Various banking needs.One thing. They do shuffle people around quite a bit. They've had more than several employees that have left or moved. It does make you wonder if they treat their employees well.
karina camacho: Les recomiendo que vayan con karina luna si necesitan una cuenta personal oh de negocios Karina habla español y es muy amable les explica todo muy bien el mejor servicio en particular ella
Jocelyn Miranda: very wonderful staff! karina in particular was very polite, friendly and helpful! overall, a very great bank to be with
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11. U.S. Bank Branch - Independence
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· 19 reviews
110 E US Hwy 24, Independence, MO 64050
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12. Bank of America (with Drive-thru ATM) - Independence
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· 33 reviews
18820 E US Hwy 40, Independence, MO 64055
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13. U.S. Bank Branch - Independence
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· 53 reviews
3640 S Noland Rd, Independence, MO 64055
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14. Bank of America (with Drive-thru ATM) - Independence
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· 23 reviews
17410 US-24, Independence, MO 64056
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15. Bank of the West - Independence
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· 14 reviews
4610 S Noland Rd, Independence, MO 64055
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16. Arvest Bank - Independence
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· 21 reviews
4340 S Noland Rd, Independence, MO 64055
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ATM
17. ATM (U.S. Bank) - Independence
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· 2 reviews
18781 East 39th St S, Independence, MO 64057
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