Best Central Bank Independence Near Me

Vicki Barnes: I really like your bank on 23rd Street. The people there are friendly and always have a smile. However, it would really be a help to those who work weekends if you stayed open a bit later than noon on Saturdays. Please take this under consideration. Blue Ridge Bank on Sterling stays open 9-5:00 on Saturdays, and it really helps. Thank you.

Gregory Johnson: The associates at this location are helpful and fun to work with on all your banking needs! I'll be a customer for life as Central Bank takes care of me!

Matt Tweedie: Kerry is the best!! She made the transaction feel like it was two friends and was awesome. She went above and beyond ro make sure I was happy and satisfied with the business I was doing there. She deserves a raise!!!!

Jeana Hand: There super friendly! They go above and beyond for all there customers. They have a free notary for all there account holders.

Leslie Brooks: Good place. Clean. Friendly people. Very helpful

Steve Sloan: Previous reviews are spot on!! Customer service is off the chart!! They should give classes to others about what customer service actually means!! Thanks ladies, keep up the excellent work!! Steve, and Judy......

Stephen Shivers: Bonnie Hammer is kind of a badass

jim Homan: OMG!!!!!! I don't even know how to put this in words but here goes. AMAZING customer service from Lana an associates. I stop in another bank before going to Central an the experience was at complete opposite ends of the spectrum. They need a raise great people. Can't wait for future business.

Kevin Ladd (KEVLAR): Very nice and professional staff which operate in a very difficult time.Thanks so much each one of you..!

Vanessa Flint: Not a huge fan of the bank. I hate all the rules. Hate u have to keep so much in Savings..hate there is a fee for a checking account. Sometimes they are friendly at the bank and other times not. They seem to change staff quite often.

Nancy Lindsey: doors r open to go inside or u can drive thru

Linda Reyes: I love banking here and I love my Maverick debit card.

Ray Seek: I went in to this location to add someone to my account and get assistance with my online banking. When I walked in I was met with a smiling face and a warm welcome. Anya helped me through the whole process of adding someone to the account and then she took her time showing me everything I could do using online banking. I will forever be a member of this bank and continue to use this branch specifically.

victor cromwell: Great service nice people never a problem my girlfriend has account here and likes it here she has been with the bank for several years and would not thunk of going anywhere else worth stopping in so see for yourself

Jeanne Shamblin-Rollins: What can I say, it feels like a lifetime dealing with you and you've always gotten better with age. I can hardly wait till the next occasion to do business with your outstanding 😁 staff, in each and every department. What a joy 😍 to feel the doors open. Whatever you are doing, bottle it and sell it, share the welth that will be priceless to every business in existence.⭐ . ⭐ . ⭐. ⭐ ⭐😇😇😇 . Jeanne. 😇😇😇💚🐕

Shawn Morris: My dad was hacked and having money stole out of his account. Bonnie the manager on duty spent over an hour with us helping him get his account fixed and he will most likely get most of his money back. This bank cares about thier customer's and I highly recommend it.

Steve s: Great people

Jacqueline Goddard: Always very nice with smiles and laughter, they are helpful, it's always clean inside and out and they try to be quick to get you going. I never dread going to the bank :-)

Catherine “Cat” Shields: They have lost 3 of my deposit. I got the money back and every thing was resolved. But point is I should not have had to waste my time for there mistakes.

Marilynn Jungmann: The ladies are always willing to help in all areas of banking.

Ju Lo: I hope corporate looks at all these reviews and start doing an investigation on John! And how he allows his assistants and bankers to treat people!

Ashley Wright: Wish they would answer the phone so I could talk to a manager about how rude they ever to me evertime I go up there I am customer and they can't even answer a phone for a customer dumb they need to be out of business or fire everyone and get new people that aren't rude

Oliver Elders: Wanda Drake was very helpful with setting up my account! Thank you for making this one of the easiest bank experiences I’ve ever had!!

D’s Reviews: Awesome Bank and great branch! John is a great help!

Robert Johnston: More than one occasion I’ve attempted to deposit paper checks into my account at the banks atm machine. The feeder jams and withholds my check without applying the funds to my account. Calling during business hours is a joke. They can’t access the paper deposits over the weekend and usually the person who answers the telephone is very dismissive and uncaring. Almost as if they’ve had plenty of practice fielding this sort of phone call. Ultimately it requires a special in-person visit to correct.

farudeh Ebadi: Great customer service, Great managment.Mahta helped me and she was so helpful too.

Tony Latta: All the workers have great service and were willing to help me with everything that I needed.

olivia trevino: Ava was the sweetest!! she helped me count all my money and set up my new checking account!!

Savannah Wilson: Great bank the employees are always are happy to serve you with a big smile

Judy Shute: I’m looking for a new bank. However, after reading the reviews, I don’t think it will be yours. The reviews about rudeness and different complaints scared me away. In addition, I have a friend who banks with you and she recently had a very bad experience. So, thanks, but no thanks. Judy

Tammy Sammons: Deposited a check in their atm on Monday morning the atm sent a message back not able to return check and did not deposit it. I went into the bank to ask about my check they said that the atm had a jam un it and that the would clear it and call me when they had my check. They did not call Monday but did call Tuesday morning saying I had no check in there. I was very upset since I had a receipt from the atm telling me that there was a n error and that they could not return my check. I ask for manager who again said my check wS not there but he would check the atm again. He comes out holding my check after pretty much being called a liar. No apology. Done.

Dave Noble: One time before the bank opened I needed to cash a check and they did it from the drive inn window 10 minutes before the bank opened

victor cromwell: Nice place nice people lots of benefits no fees even get your money back when you get money out of network just keep your atm stubb

Kevin Ladd (KEVLAR): Great bank with great people serving people with a smile.

Tony Myers: Lady was very rude,

Bonit a: Not JUST this bank, but as a whole these banks and the customer service is horrible. They give you " i dont know" as an answer for everything and do not go out of their way to help you resolve your problem.

Elida Perez: Great costumer service, I really recommend asking for Karina when you need help. She is very patient, polite and explains everything you ask for.

Trig Stewart: I've enjoyed my experience with this Bank. I started banking with Central Bank probably around four years ago. They've always been quite courteous. Extremely helpful. I'm in fairly often. Various banking needs.One thing. They do shuffle people around quite a bit. They've had more than several employees that have left or moved. It does make you wonder if they treat their employees well.

karina camacho: Les recomiendo que vayan con karina luna si necesitan una cuenta personal oh de negocios Karina habla español y es muy amable les explica todo muy bien el mejor servicio en particular ella

Jocelyn Miranda: very wonderful staff! karina in particular was very polite, friendly and helpful! overall, a very great bank to be with

Maria Ramos: friendly and timely

Kathleen Ellis: Great staff but why does the drive thru close so early? Closing at 600 would benefit those of us who work until 500 and can’t get to the lobby but drive thru by 500

Death Tr00prx: Fast and ez

Tate McCrary: Michael is the best ! If you stop by this bank ask for him and you will not be disappointed

Steve Jones: Great customer service

Amanda: Awesome customer service!! My go to branch because Shawna is always so nice & friendly!! She will go out of her way to make sure you are taken care of!!

Amber Skinner: Absolutely love this place and never judged me!

Karen Saulat: I had a problem with some fees and Morgan Eckstein took care of it. She was very professional and friendly. Great service!

Guadalupe Ceron: Morgan gave me the best customer service, and was very patient and understanding with me. Shawna was super friendly and also had great customer service from the very first time I came in! I really appreciate these two lady’s!!

Matt Sprouse: Great service, everyone is friendly and makes you feel important and makes you feel at home. Michael Gamble helped me open my business account, smooth transaction and earned my business.

Kenneth Stewart: Love this Bank don't get charged for a lot of stuff I do at Bank Best Bank account I ever had

Michele Van Alden: These people are GREAT!!!!Mike (funny)Team work super

Robyn Heikes-Frans: Great drive thru service. Quick and very friendly

Shelby Rich: I prefer this location over all of them and the staff is the best! Very professional and thorough here! Thank you guys!

Mike Pierce: Excellent place to bankVery helpful

Sunny Alexander: Love this location! The staff have always been super friendly and helpful! They’ve always treated me like I’m a part of the family

Tyrone Smith: Awesome staff definitely one of my favorite Central Bank locations, and Samantha Smith is top of the line worker always prompt response and very attentive to her customers. So thank you Central Bank for doing such an amazing job as a whole.

Brian Maupin (Nickname): Incredibly slow service, waited over an hour to talk to someone, no sense of urgency over the number of people waiting at all.

Jalyn Holloway: Great job answering every question we had. Thank you for your hard work!!!

Anne Harris: It's really really nice and I want to say thank you to everybody they are doing a wonderful job and I want to say thank you again get them a race

Rogelio Ramos: Muy buenas personas todos los trabajadores mis saludos a todos buen día y buenas noches para todos

Sherese Doty: I’m a USPS employee and our liteblue portal got hacked. Hacker took my net to bank out the system sending my money to this bank. Post office is telling me that they can’t return our money until the bank gives it back so I’m left check less. No one at this bank is helping me. Sending me to voicemails of individuals who doesn’t return my calls, emails, etc! Times are so hard I really need my check. Hopefully someone see this email whom can help! Very disappointed with the bank and the government

Shawn Solomon: Good bank

Amir Dinkins32: Someone stole my card they sent me a new one and told me I had to fill out the dispute form something they should do and then they told me to wait 20 days for them to tell me no and saying I should’ve been more careful with my money

Cheryl Wood: They received my direct deposit on January 02 and would not apply it to my account until I called them 7 times and told them I was reporting it stolen and filing complaints with EVERYONE I can on January 03 at 8:15 pm CMT. They told me "We have until the end of the day to post it and it's not the end of the day yet". They had ALWAYS posted my deposits immediately so I don't know what the problem was this month but, NOBODY wanted to explain or correct the problem.

T B: Horrible service. The represenitive (Jenifer) just was not in the mood to be on the phone and came off as if she was being interupted. She wasn't interested in giving any feedback and was very dismisive. If someone is calling a bank, there is a problem with their finances and the people that are taking those calls should be handling those calls as such.

Simon Deaver: This guy named Chance helped me out when I lost my debit card. Really nice guy and I really appreciated everything he helped me out with. Thanks Chance!

Kevin Kojeski: Central Bank of KC is the true meaning of a hometown family owned bank. Even with all the quirks. Thanks.

Cory Peer: HORRIBLE BANK!! JUST A CHEAP @$$ BANK TRYING TO BOTTOM FEED OFF OF PEOPLE!

Ruben P: Pulling my money out!

Desirai Carter: Great Bank been with them since 1992.

Brian Smith: Hung up on by two of their staff that handle ChimpChange accounts. Pathetic.

Eulogio Tovar: Fantastic bank

Ram Goswami: Very nice staff and help they provide to help you is outstanding .

Jerry Novak: I had very bad experience here today. All staff was rude including the officer. Came here to make my first truck loan payment 2 months ago and they accepted my payment. Then today they tell me that they cannot take my payment. Because they aren't central Bank of sedalia. Then the office on duty came up to me and told me I needed to leave the property for trespassing or I was getting arrested because they would take my payment. Worst bank ever. Won't go back. Highly recommend whoever banks at this bank to switch. If not your a trump supporter.

David W: On the commercial business side: Tony Z is a pleasure to work with and really appreciate the personal service and home-town feeling of Central Back of KC. Looking forward to doing business with Central Back of KC for several years in the future!

LG: They act like they own the place

Jenna Tolls: Deserves negative stars. Had nothing but trouble dealing with this bank since the very second the account was opened. Customer service is abhorrent. All this bank would be good for is a 5pm segment on the news because of the location.Debit card issues no one knows how to fix because???? No one knows.And really? A service charge? You should be paying people to have an account with your pathetic excuse for a bank because of how absolutely horrible it is.If you're considering this bank, save yourself the hassle and put your money in a Mason jar then store it under your porch because it'd be much more secure and the service from the actual dirt would be better.

lyubov ignatovich: Worst bank i have ever been at they charge ridiculous fees for everything and offer no good service for their customers. The staff is also extremely rude and not helpful. I closed my account there and suggest people to bank anywhere else but there.

Michael Redmond: They were very helpful with something complicated and time consuming, despite me not even banking there

April Valdez: I love going to this bank. They always are so friendly and call me by name. It’s nice to be at a bank that sees you as a person and not as a number! Would highly recommend banking here. Jaclyn has been amazing to work with.

Jaclyn Bement: Great service friendly ladies and they can meet any financial need!

Neal Jabr: Ms jameela is the one who helped me.. excellent customer service and very easy to deal with.. would recommend to anyone.. ask for jameela..

Lillie F: TERRIBLE Bank to bank with. If you are a business they make you wait 3-4 days to have access to your money and charge you ridiculous fees for everything. If you want to have an HSA account with them it's all done via an online portal that is not user friendly what so ever. Don't bank here if you want any sort of customer service!

mark b: This branch provides a high level of customer service that starts at the top. They went the extra mile to solve an issue for me. Highly recommend.

Linda Reents: Very helpful. Good at explaining the process different transactions have to take in banking.

Kevin Ladd (KEVLAR): Great people and great bank.

Erika Groves: Very poor customer service.

A Johnson: Atm down

Lisa: I was having some problems with my checking account and Sherry at the Gladstone branch helped sort it out and helped me tremendously! She was very professional and thorough! Shes an asset to this bank! Thank you Sherry!

M C: Central Bank is great for all of our business needs. The staff is friendly and genuinely cares about your banking needs and their service. They always greet you by name with a smile. Sometimes service can be slow, but if you give them notice of your banking needs they will do all the can to accommodate.

Rachel Mae: Lady's are nice. I alwaysgo thru tha drive thru. Don't really have much good OR bad to say...bummer they are changing already tho...not sure if that's good or bad yet.

Mike Mathis: Don't like drive through hours

Jeremy B: Great bank, excellent customer service.

Shay Summers: Awesome staff

Ana Lane: The people who work here are very racist. Its horrible that you are treated with disrespect when you come to this bank due to your ethnicity. I would not recommend anyone banking at this branch, unless you want to be treated badly. Its tragic that in the world we live in today, even the bank shows racism. I thought money is money no matter what color your skin is or race you are.

Kim McComas: It's a joy to bank here. Staff are truly a great, positive Team at the 4668 Blue Ridge Location. Want to share a special thank you to one of your long time employees - Diana Taylor -she represents your bank with quality and responsibility. Her loyalty to this bank is evident. She has taken care of my business and personal accounts for over 13 years. Anytime I've had a question or banking need, Diana has quickly obtained an answer for me. Her business/banking actions concerning my accounts have always been accurate and handled efficiently.Diana has never failed to be upbeat and personable and ALWAYS issues a sincere, happy greeting. I know walking to her counter position or dealing with her in the drive-through lane brightens your customers' days. It's hard to find employees today that are truly dedicated to their work, but I believe Diana Taylor is one of them. No, I'm not related to Ms. Taylor (smile) - I just wanted to say you truly have a gem working for your company.I've always appreciated her banking knowledge and efforts and will continue to appreciate them in the future.

Shane C.: Quick and friendly

Mary Moreland: Great ppl always helpful. Love this bank

James Calvert: I had the best experience with my home purchase thanks to Central Bank and La Donna Ali. I highly recommend that you use them in your next home purchase.

Phyllis Stocks: Diana is the best! She always takes care of me.

Amanda Brawner: I have banked with them for a lot of years and they are great would definitely recommend them

Josh Orr: The employees always remember who I am and take great care of my transactions whenever I am there to bank.

William Candler: Very nice people and friendly.Great place to open a new account today.

Richard Moreno: Central Bank staff at Blue Ridge Blvd and 47th St are AWESOME. Diana and others always say hi and are very helpful with all banking transactions.

Carrie Anderson: Good people here.

Patty Chrissan: Wonder employees

Johnny Timberland: Went in to open up a new business account with DeVon, from the moment I stepped in I was welcomed and everyone was very polite and helpful. They got me taken care of and I will be continuing my business here at this location.

Me'Shelle Bishop: This location is the slowest bank I have ever been too. Takes 15 minutes at least to make deposit. Just ridiculous!

Angela Romero: I called and spoke with the head office after talking with customer service because the older snotty lady refused to do the cash advance on my card unless I got out my 3 kids one of whom is high risk and myself pregnant and High rush which I explained in the drive thru. She refused to do it.I called and filed the complaint and was told customers have the option to go in or use drive thru services because of the pandemic and everybody having different health concerns. She apologized and said she would reach out to the branches and remind them of this policy.I have gone back to this bank a few times since this call and used the drive thru multiple times for my cash advance. The ONLY person who refuses and has an attitude about having to do a cash advance that is putting money in one of my many account with YOUR bank is the rude older woman with short hair and a heart shaped head.Today she did it after I told her I already have called the head office and was told it’s my option to use the drive thru during the PANDEMIC!After making me wait for over 15 minutes in the drive thru while multiple cars drive up were helped and left she came back and tried to threaten me with her MANAGER said I have to come in next time.First of all I’m not threatened by your damn manager who I also know has an attitude problem. I’m perfectly fine removing all five of my kids savings accounts, my savings and my checking! And my damn business account if I have to continue to deal with people who act like handling MY earned money is a problem. I’ll be filing another complaint and calling back the lady who I spoke with last time who told me to call her back if I had any problems. You guys need some serious customer service training in the worst way. I also know that in multiple branches of Bank of the Midwest covid was spread amongst everybody and some people continued working because their branc managers wouldn’t let them off due to low staffing from people quarantining! So excuse me if I don’t want go INSIDE one of you banks.

Tyler Paul: Been banking here since they bought out liberty Bank. This is hands-down the slowest most inadequate location out of all of them in the Kansas City area. Luckily there’s a really good one down the road on NolanD Road where everyone there is nice quick and always ready to help. This one here should be shut down or everyone or replaced. Seriously in need of better management. I just don’t understand how they’re always so rude and yet so slow I’ve never gone through the drive-through and got out of there under 20 minutes for a simple deposit even when I’m the only one in line. It’s absolutely insane. And the small chance that you have a good luck here which I guess is possible I would steer away because time after time is the same thing at this location for me.

James Sanders: I have been with Central Bank since before It was Metcalf Bank about 15 years and always treated me right. Today it get a call from my personal location on Blue ridge and 47th st.. They called to personally tell me happy birthday.Trust them you will be glad you did.

Tyler “FuzzyFish93” Knorr: Friendly and knowledgeable staff that will nearly bend over backwards to help assist you with whatever they can. You just don't find their type of service at other banking institutions.

George Michaud: It feels like your in an ole country Bank outside of the big city. Everyone is pleasant. Going through the drive-thru there are no windows, which seems strange. However, they do have small cameras so tellers can see you in your car. The only thing is that they always turn them off after saying "Can I help you"? And one cannot speak to the teller afterwards. I think they should leave the camera on until they are done with your transaction especially with no windows at all. It seems like it would be safer. I personally take safety very seriously, especially nowadays. My home has every type of cameras known to man. We put in the larger cameras with pan, tilt and zoom capabilities which is a huge help when you want to see everything going in your neighborhood especially on one's own property. At Central Bank having all the windows boarded up another customer told me that she felt like she was caged in and if anyone tried to rob her or attack her she feels like no one inside the bank would see nor hear a thing going on out there at the ATM or just the miscellaneous drive through window. I have to agree with her.

Cherie French: LaDonna Ali helped me get a loan so I could by my own house. I am so pleased and happy with my new home and LaDonna made it possible, She understood my situation and helped me every step of the way. I also got the payment I wanted !

Ryan S: Just as the other reviews state Ruthey is awesome. I really didn't know exactly what I wanted but Ruthey explained the pros and cons of all their services and helped me make the best choice. Thanks again.

Marc T: Great staff and great banking experience.

Steve: Ruthey was fantastic, look forward to doing business in the future!!!

Holly Stansbury: Everyone is so kind and understanding here. :)

Jeff Derdich: Always friendly! Excellent service! They all know us by name!!!

Leah Lopez: I love Central Bank. The staff is personable, helpful and very patient. Especially the Shoal Creek location. If you’re looking for a bank that can take care of all your needs… personal, business, mortgage, car etc… then this bank is the best choice. They can take care of everything.

Tad Malone: Friendly and knowledgeable. I love going to this bank for my banking needs.

Josephine Ngugi: Ruthey Isisaki was extra helpful and competent , very knowledgeable above all very proffesional. I had a very difficult issue that needed to be deal with urgently but she was so calm and that made me feel comfortable and I left the bank with a big smile. Can't thank her enough.Josephine Ngugi

Courtney Janssen: Ruthey is wonderful and thorough-very pleased

Scott Lord: I have been a customer at this branch since 2016. Ruthie was the person who setup all of my accounts. Ruthie helped me again, today, with a credit card. Ruthie is absolutely wonderful to work with. Banking with Ruthie is like banking was 20 years ago; professional but also personal and so customer focused. If anyone is looking for a new bank, go to this branch of Central Bank of the Midwest and ask for Ruthie.

Allyson Attigliato: I just opened my checking and savings with Central Bank today at Shoal Creek and I am very impressed. Ruthey Isisaki was beyond helpful and made it simple for me to understand the best way to go about things. I’m 19 about to turn 20 and really took into consideration about how to help me save money. If you are thinking about banking talk to Ruthey Isisaki about central bank!

Teresa Garner: Love this bank. Been with them since 2000 when it was Metcalf Bank. When we moved to Liberty, there weren't any locations here. We had to go to Independence or Blue Springs to bank. Their service was and is well worth the trip.

Simon Deaver: This guy named Chance helped me out when I lost my debit card. He was super helpful and friendly. Just wanted to say thank you 😊

Zoee Bendall: Great response time. Very helpful

Angie Stoner: Central Bank made opening a Small Business account incredibly easy. We had not made an appointment and were working with a deadline and they make it happen. We visited one location that was too busy to accommodate us before end of day, so they called and sent us to another. Ruthey was waiting for us and walked us through the process, educating us along the way. We are grateful for how easy and enjoyable this was! Thanks, Ruthey!

Thor Henley: The team at central bank that handled my business knows what they’re doing and how to take care of their customers. I did a refinancing here and the team was fantastic. They made everything simple and easy to follow. Then when needed went out of their way to help with my documents. Anita is highly recommended and a pleasure to work with.

H KOLE: Bad customer service

Carrie Danner: Opened 3 accounts in last two days. One for teen and 2 for grandkids. Grandkids account is kids saving and right now if you open a kids saving age 2-17 and deposit $5.00 you get $5.00 from the bank. Now through December. Sandy and Casey are sweet lady's you will get to meet. Sandy is lady you open accounts with she is very nice. Casey is talking to the kids.

Rick Adcock: Really great friendly people who treat you like part of the family.