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1. Blue Ridge Bank and Trust Co. - Independence
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· 2 reviews
201 W Lexington Ave Suite 100, Independence, MO 64050
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Molly Bindel: I miss this location and hope they open up soon. Everyone was always so nice and helpful plus it was conveniently located within walking distance.
Stephen Andersen: Easy loan process. Tellers are always quick and friendly. Would recommend.
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2. Blue Ridge Bank and Trust Co. - Independence
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· 22 reviews
4200 Little Blue Pkwy, Independence, MO 64057
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3. Blue Ridge Bank and Trust Co. - Independence
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· 22 reviews
4315 Sterling Ave, Kansas City, MO 64133
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4. Hawthorn Bank - Independence
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· 7 reviews
17430 East 39th St S, Independence, MO 64055
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5. Bank of America (with Drive-thru ATM) - Independence
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· 67 reviews
4041 S Lynn Ct Dr #300, Independence, MO 64055
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lilian stie: The worst costumer service everI keep calling so many times and no ONE ANSWER THIS SO TERRIBLE
Jason Porter: ABSOLUTELY THE WORST CUSTOMER SERVICE THERE IS IN THE BANKING INDUSTRY....FIRE THE BRANCH MANAGER!!!!
nitzia ramirez: My experience with Viviana at elwood staffing was great I would definitely recommend it.Thanks
Carl Wilder: Super slow if you need teller service. One teller with line of people to the door
Edwina S Cline: Nothing but good to say about banking here! Love the account options and the employees are the best!
Trig Stewart: Really long lines...Took over 10 minutes to talk to a teller. Couldn't get the teller to fill out my deposit slip. She's an older lady in the commercial teller line.Went in also to visit with management. Long line there also. Got a business card
Katja Cahoon: Asked the person who said she was “in training” if they had a notary on staff. She said she doesn’t know but probably not but encouraged me to wait in line. Did not offer to check for me, probably too busy being “in training.” Turns out they do have a notary but after waiting in line to find out it was an even longer wait to meet with that person 😞 Teller said it was "probably" best to make an appointment. Probably. Wow. Helpful.
elda rojas: Excelente
Ana Mojica: Had an appointment at 12, we got there 15 minutes early they said that they will be with us at 12. The lady talking to us was being rude and ended up passing someone else that didn’t even have an appointment. We left after waiting after 12. Maybe if she wasn’t being so rude we wouldn’t of minded waiting 10 minutes after our appointment time.
Mike Milligan: The drive thru ATM on the far right just spit my cash out on the ground. It wasn't windy. Had to back up to have enough room to retrieve my moneyAnd ended up being short $20.Went inside to let them know that there was a problem withThat machineAnd the girl could have cared less.Didn't say sorry or anything.Told the guy behind me in line toBeware.
Marcella: I hate it. No more drive thru banking. If you go in, plan on being in line for at least 45 min inside and 30 min at the atms, IF they are even working. You have to have an appointment for anything you do. It's the absolute worst bank EVER!
Alex c: Too slow
Brenda Peralta: They forgot to give me my change after paying for a check
Mintymonkeynuts: Worst bank ever..this location has issues with wait times and writing a schedule for its employees..5 times outta 10 there is only 1 teller to help out while manager stands around and tells ya wait time...don't let them fool ya and say it's cause of the pandemic..it's been 3 years now...and they charge to cash a personal check...greed greed and greed first federal is better stay away From this establishment if you can unless your spanish then they line up for you....update 12/28/2021-- somehow it's gotten worse I'd rather kick myself in the face than deal with this greedy slow moving bank.. guaranteed to wait at least 30 minutes inside this bank while employees stand around and chit chat!!
Blake Adams: Terrible bank put holds on all my deposits for no reason at all
daniel jaime: Tenporaly out service with out a singlo advice
Justin Harrison: Do not go here bad customer service can't get a hold of anyone and when you try to deposit an check they hold your money to collect the interest biggest joke of an bank
Camila Huaiquinao: !don't go to this bank! the ATMs are in bad condition, the few times I have been they do not work, and my card has been stuck 2 times
Kamilkiii: In those ATMs the cards get stuck do not go to those ATMs
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6. Arvest Bank - Independence
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· 21 reviews
4340 S Noland Rd, Independence, MO 64055
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Rebecca Hurst: Fast easy friendly
Gigi Holmes: The one star is for the security guard ( an older woman) at the Noland Road location. She is rude. I came in the bank with my jacket on and my hood was covering my hair. Instead of asking me nicely if I could please put my hood down in the bank, she instead wave her finger back and forth and said uh uh, put that hood down. I'm not a kid,lady. Learn the correct & respectful way to talk to bank customers. If she can train to be a security guard at her age, train how you talk to people too.
KAREN R SUMPTER: Very friendly fast service everyone.was very nice they cashed a check from the dvd for me
Jeff Ratliff: They were very friendly and cooperative and tried to explain the best I could to me. I did open an account there but it seemed like a long drawn out process. I had actually been there twice and everybody was nice, friendly and more than willing to help.
Hetti Mcmillian: I went in to get a replacement card. The employee didn't ask what card design I wanted. Not cool.
Nancy Lindsey: Can make payments an get a receipt
R: Always polite, professional and efficient. Note: Drive-through only, lobby is closed. But still able to offer most services. The tellers at the drive-through are great. Been an Arvest customer for nearly 20 years and am very pleased. No matter what branch I've gone to, the people are polite and customer service is top-notch!
Ryan Epperson: I will never use this bank tried to cash a check from a customer and they needed 2 forms of I'd staff was rude from the start .If you could give 0 stars I would.!
Mel B: Friendly, clean, good bank just don't forget to sign up online or you'll get a monthly fee
Marv W: Best bank in Independence. Staff is great and friendly feels like a small town bank.
MarLa S.: I learned of this bank when I received a mortgage loan in 2012 and it was so effortless. No issues. I sold my home this year. I've had an checking account with this bank since 2017. Awesome customer service at this location! Everyone greets you with a smile and acts as if they've known you forever. They often call you by your name and are super friendly. I love this location because they are ALWAYS eager to help, even when an issue arises, they stay professional, polite, and offer options of assistance.
Josh Leonard: I would seriously give negative stars if I could......I want to tell people to RUN AS FAST AS YOU CAN TO ANOTHER BANK since these people have treated me with huge disrespect that I will do anything I can do to keep people from using them. They took and deposited a check into my account then they tried to say it was a bad check and locked my account but come to find out I got a letter telling me they were closing my account because of suspicious activity.They were treating me like a criminal and basically weren't even apologizing ever and I wasn't doing anything wrong. They closed my account without warning.
Carl Harris: Great people
Krista Manbeck: Worst bank ever. Just opened an account. Had to ask for everything in store they did not make me feel welcome by any means, got no paperwork nothing. Before I opened this account I asked specific questions and asked many many times if they were positive . MULTIPLE people said what I needed to hear. Fast forward I go to pull money out and cant . They had placed a hold on my check after I specifically asked them multiple times if any type of hold would be placed on my check. They said no. That is false and now I cannot access my money. Only giving them two stars because a few of them did try to help. Also anytime you call into customer service expect to be waiting 15-20 minutes just to get to a representative .Horrible horrible customer service full of people who lie and then the company is not willing to fix it .After they stop holding my money hostage I will be closing my account and making it a goal to let everyone know how horrible this company is
Sylvia Wightman: I have banked with this branch for years. I don't do a lot of banking through this account, yet I've encountered problems with their ATM more than once. Just a few days ago, I deposited cash into the ATM and the machine encountered an error. It took my cash, but didn't credit it to my account; instead, it printed a slip indicating I would need to contact the financial institution. I had to file a dispute in an attempt to recover my funds. Arvest issued a provisional credit, but the matter remains unresolved. It looks like they stole $180 from me, all thanks to their faulty ATM. Don't let Arvest steal from you too; bank elsewhere.
Colby Hader: Been banking here since I was a little child. I always feel welcomed and friendly fast service.
Robin Davis: I love this bank branch...they are fast and there is never a huge line. The staff welcomes me, my daughter and our pet with open arns. Best bank Ever!
John Burton: It's a pretty good bank
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7. Blue Ridge Bank and Trust Co. - Lee's Summit
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· 4 reviews
651 NE Woods Chapel Rd, Lee's Summit, MO 64064
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8. Blue Ridge Bank and Trust Co. - Raytown
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· 12 reviews
6202 Raytown Trafficway, Raytown, MO 64133
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Chelsea G: The worst bank that I have ever had to work with. Unfortunately stuck with them for a loan. It is nearly impossible to pay them. Each month it is a huge struggle of jumping through several hoops just to get them to take my money. Absurd lack of quality business, and I have shared this with the dealership so they understand the difficulty of this awful bank, and avoid placing buyers with them in the future.Customer support is non-existent after business hours, the third party representatives they use have no knowledge whatsoever. I would rather not have someone answer the phone if they are going to give me incorrect, false information.Very disappointed in Blue Ridge, eager for the day I'm done with them!
Sarah Barnett: Always helpful fast and friendly. Free notary for customers.
Brenda Rodman: Used to be a fantastic bank, but when they started upgrading just in the last 6 months; their personal quality has gone downhill rapidly. I know several other people that are with blue ridge Bank and they have also considering changing banks. I have had more than 3 incidents with blue ridge Bank. Since the end of September 2020 to now January 30, 2021. Still trying to debate issue with bank managers and crystal lansky. Big boss over everything.
Nic B: Do not bank here! On top of being stuck in the past and wildly inconvenient, the managers are rude and condescending. Clerical errors will leave you money inaccessible for weeks on end, and because of their refusal or inability to work in the 21st century it will take even longer to sort the problem. The branches do not work together, and the archaic system they use does not function when working with modern banks. This branch is particularly disorganized and unsympathetic.
A L L E N Jr.: I bank here because of there kindness people here are very cool. Keep up the good work!
Ronda Tigges: I go to the same branch and they are accommodating.
T HIL: Friendly, go out of the way to help.
Kelli Enyart: ATMS are not up to date. Rarely do ARMS have envelopes for deposit of funds. I have found staff to be quite friendly.
9. Advance America - Independence
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· 117 reviews
3517 S Noland Rd, Independence, MO 64055
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