Best Whirlpool Springfield Near Me

Dan Mccarthy: Look like good tubs although in the current market none are available

Suzanne Scott: If your looking for a hot tub, go to Hot Tub Mafia, and look no further. They have great tubs and service. They are great to work with, and very honest and dependable. You wont be disappointed. Best prices of anyone.They delivered mine today!

Darren Harralson: Had problems with the heater in my hot tub, and the guys at hot tub mafia responded very quickly and came out to my house and replaced the heater. Great guys to work with, very responsive, and I highly recommend them.

Mark Blerhroad: We needed extensive repairs done to our hot tub (module for lights, internal plumbing, new pump) and these guys were simply the best... super professional, timely, courteous and, best of all, did great work for a really fair price. We couldn't be more pleased.

Amy Towns: I contacted them in august, for a repair. They told me that they would have to take my tub into the shop to fix the jet and make sure i had no other issues. I have waited for them to contact me, they haven't. I tried calling them twice today and got no answer. I'm very unhappy with their lack of service.Update:. I was able to speak with them today. Their shop is full. I have asked them to keep me updated as to when they will have the space for my tub and they assured me they would.

Doug Renshaw: I got all I needed from my first visit. Very knowledgeable and helpful. I'll be sure to go back!

Sydney McMunn: My fiancé and I were fresh out of college, low on funds, and in great need of a mattress. We walked into Hot Tub Mafia without a clue as to what we wanted. Willie shot us straight without all that salesmen mumbo jumbo. He encouraged us to look around town if we weren’t sure what we wanted and come back to him when we found the style of Mattress we liked. He was confident we would not find any better deals anywhere else... he was right. We went ALL over town and found no better deals that Willie offered is. Within 15 minutes of being back in the warehouse we walked out with a GREAT mattress for far cheaper than I would have found anywhere else.Thanks so much to the folks at Hot Tub Mafia and MYALLC for hooking us up with exactly what we needed!

Valerie Boyce: I enjoyed my experience working with Hot Tub Mafia. They were friendly and very helpful and after weeks of shopping around for hot tubs they appeared to have the best product for the money.

Brian J. Madison: I bought my 91" x 91" top of the line Hottub from them 2+ years ago. Previously in my life I had owned a pool and Hottub store so I was obviously very picky to get what I wanted when I did purchase. There have been very minor service as it is a great tub! However when I have needed service, Brian and JD have been superior!!! I would highly recommend Hot Tub Mafia...for both quality and SERVICE! REALLY appreciate those guys.

Jeff Morris: We recently bought a hot tub from Hot Tub Mafia and are very pleased with the product and the entire purchase experience. They had lots of tubs on display which helped us compare features and size to find one that fit not only us, but our space on the deck. Bryan, who works there, is knowledgeable, pleasant, and not at all pushy. He was very patient with us as we explored the various options.Our interactions with everyone at Hot Tub Mafia were positive. Tub delivered when promised, and follow-up after the sale is top notch. Pricing very competitive ~ we saved a lot of money by choosing Hot Tub Mafia.

Ricky Edwards: Good deals friends people

Justin Kensinger: Great price and customer service has been great. Even on the weekend before Christmas they were able to help me fix a wiring mistake we had made.

Carla Hurn: Joe stuck with it until my new pump & connections were complete, I appreciate all his efforts

Cheryl Mitchell: YOU HAVE A CHOICE! There are numerous reputable pool and spa companies to choose from in the Springfield/Branson area, and this is not one of them. I’d give anything to have taken the time to read reviews before getting tied up with this unprofessional, unreliable, and dishonest company. They were called for a repair that was NEVER MADE and sent a one-line invoice for more than double the hours they spent on the job over numerous visits. The hours they were there were mostly spent walking around, and even sitting in their truck in our driveway, in my opinion counting on us not being home in order to dispute the number of hours they should have billed. They finally gave up and left without making any sort of repair. Our first step was to try to have a reasonable conversation about the invoice amount, but the owner would not even speak to us. Customer satisfaction seems to take a backseat to egoism and defensiveness with him, which is a common opinion in other reviews written by their customers, and one that comes through in his "owner responses" to negative reviews. Disputing the bill resulted in the involvement of a collection company and threat of lawsuit—in my opinion, overbilling and subsequent intimidation is their M.O. and the method by which they remain in business. Save yourself now and call another company. I encourage you to read reviews before you hire anyone—there were several negative ones written for this company that reflected very similar experiences as ours, to the point that I would never have contacted them had I read them beforehand. Do yourself a favor and call someone else who actually cares about their customers. PS--zero stars was not an option or that is what they would have received.

Ed W: Top quality products and exceptional service.

Michelle Slavens: My spa was deliverable and completely set up and ready to go in a fast manner. The service guy went over everything with me. Greatly appreciate doing business with them and DJ was amazing and very patient with me while getting my area ready. It was a great pleasure doing business with you guys.

Heather Brown: Everyone was so helpful in trying to find a new motor for my hot tub pump. Then tested the capacitor and found it as bad. Saved me$350 for a new motor i didn't need. After changing the capacitor the motor still didn't work . Called them back and Ed walked me through how to spin the motor manually to get it moving. Works perfectly. Would recommend them to everyone. Honest helpful knowledgeable people work here.

Storm Chaser: You can't walk in the door without being greeted by someone. They're friendly and very knowledgeable. The salesman was great to work with and I love my spa. I highly recommend purchasing your pool or spa from them.

Lew Wilson Jr: Very friendly and knowledgeable staff. Fast service, and questions and, or concerns handled very efficiently. Open and honest about business they do.

Cindy Chesney: Great tub

CS Lindsey: I have had my ups and downs with this company. Especially the young man who answers the phone. However, I have to give Mac five stars plus for his incredible service and care he gives my pool. He Is the most considerate, polite, knowledgeable, patient, service man and can be trusted fully. Mac you are incredible!

Sabbath Brake: We had an awful experience with this company. They opened our pool and we were supposed to be on weekly maintenance. They never came weekly. When we asked repeatedly about it, we were told to just deal with it ourselves the weeks they weren't here. We also asked that they let us know when they were working in our fenced in yard so we could put the dogs inside first. The response was that most customers just let them enter and leave freely because the dogs get used to them. We clearly stated we have multiple guard dogs over 100 lbs and they needed to let us know before going into the backyard. Never once did they follow that and multiple times I had to get the dogs inside after they freaked out about strangers coming into the yard. The company could not keep track of when they were at our property and on one occassion, treated our pool twice in one day because of that lack of professionalism and communication. When we finally did get to speak to a manager, it was just him blaming everyone else. He still wasn't sure of how many times and when they had treated our pool because according to him, the other employees are bad at their jobs and using the client systems. Despite us calling and repeatedly asking them to come out weekly, telling them it was becoming a health hazard due to mosquitos and frogs breeding in the water, there was no concern or rush to fix the issue. We went back to our previous pool company and ate the cost of several hundred dollars to get it cleaned and balanced again. A week after telling this company we did not want them to come back, we got a voicemail informing us that the almost $1000 part they ordered was in and asking if we wanted it installed at our next service date. Not once did they ask to order anything for us or say there was an issue with our system. It was simply a lack of service and work on their end. We have had zero problems with the other company and our pool is back to being brilliant blue and clear, no $1000 part necessary. There was no part needed, just proper maintenance. From beginning to end, this company was a nightmare to work with.

Lloyd Childress: The employee working today is the most unprofessional person I have ever experienced in customer service. We called to ask a few questions about hot tub operations since we bought one from there just a few weeks ago. The guy kept cutting us off and stated that they only provide initial instructions and that’s it. DO NOT BUY from these people.

Dave Waterfield: Rocky was a great person to meet, fasntastic to work with. He put at ease and made us very comfortable about my purchase. Great experience all around. We will be back anytime we need anything. Highly reccomend!

Ashlea Goldfinch: I just wanted to say how wonderful it is to work with Sara lee and the team they are always so helpful and fun. They are one of my favorite clients to work with and I appreciate all that they do.

Kari Nimmo: Springfield Pool and Spa has the worst customer service I have experienced in awhile. We purchased a hot tub back in approx. Sept. 2021 and paid cash in full, received it in early 2022. We went in the store probably three times before anybody offered to help us, this is the only store locally that sells this brand or we would of went someplace else. We were told by Kevin that Bullfrog had a $500 rebate going if we purchased when we did and the rebate information would be given to us once it was delivered. Once we received the hot tub we then had to deal with DJ who assured us the rebate info. Would be brought to us with the delivery, it was not brought to us. We inquired kindly and DJ assured us he would get us the rebate info, then telling us we had to reach out to Bullfrog directly to get it. We sent bullfrog an email and they said Springfield Pool and Spa would need to get with the regional manager. After telling them this they again referred us to the bullfrog website for a military only rebate which was never at all mentioned. The day our hot tub was delivered it kept shutting off, we called to let them know, they told us somebody would be out to look at it and they did come look at it but are saying they found nothing wrong. Once we pushed again about the rebate we then received a bill for over $200 for the day they delivered it and they said they would come look at it. Horrible customer service and horrible is very generous of a word! We will never buy anything else at this location and we will spread word to everybody to go elsewhere around town!!

John Hougardy: Joe and Ed and DJ are amazing. They were able to answer all my questions and even solve an issue I had been having withy current hot tub. They went above and beyond service to help me out. You should buy a hot tub from these critically acclaimed, award winning hot tub experts.

Jim Fiedler: Very disappointed. There are always 2 sides to the story. I won't share my side. I would encourage others to tread lightly when dealing with Springfield Pool and Spa.

Jonathan Nelson: Great store! The staff is knowledgeable and always friendly. They test your pool or spa water for free and give you a print-out telling you exactly what chemicals to add in the right order to get it balanced. I've been going here for years for all of our pool needs.

Bonnie Foster: We have been using them for our pool, chemicals spa opening and closing if pool. They had to come out 3 times last year but did make it right. This year they lost 3 employees, and cannot take care of loyal custo mers. I would suggest using someone else who treats employees well and pays well so they have staff at their busy times of year and dont push customers away.

Jeff Coambes: Bad company! The owner completely blew me off, I tried for weeks to get them to come out and fix my pump and the owner never call and he does the scheduling. I used them in the past and they screwed my stereo up. I thought I would give them the benefit of the doubt bc some of my good friends use them or should I say used to use them. We are all going to Seirra spa. I spoke with the owner and he was more than gracious to help me.

Nathan Newhouse: A pleasure to work with them! Pleasant folks who know their trade really well!

Linda Dial: Thank you Layne and Daryl.Layne is super friendly and we did have an issue with out hot tub that is under warranty, but they both worked with us, and have superb customer service.Thank you Daryl for your great service as a service technician.We visited their store over 16 years ago because we needed a part for a hot tub that we purchased while living in our previous home. We lived 80 miles away, but Le Dipping Spas was the only store that carried the part we needed, and now almost 2 decades later, we live in the Springfield metro area and remembered their service, so we went back to them to buy our new hot tub for our home.Long story short, unfortunately our new hot tub had an issue, nobody's fault, just one of those things. But Layne and Daryl made things right and gave us 110% customer satisfaction.Thank you

jared calvert: Great place to buy your spa!

Shannon Calvert: We had such a great experience with Le Dipping Parlor! They are a family run business and it shows. Our hot tub was a difficult install (crane needed) and Lane walked us through the whole process. After installation, they have even checked back in! We will recommend this business to everyone we know!

Brooke Bussell: Laine was very helpful and took the time to answer all my questions. We are very pleased with our experience and highly recommend Le Dipping Parlor Spas.

John Spires: Was in desperate need of a Hot tub heater and they were only ones with part in stock. They even set up time to meet technician to pick up part. Great service.

Nick Rosenthal: From start to finish it was 1st class all the way! Helped me select the right spa for what my family needed and made sure everything was squared away before install date. Darrell who came and installed was very knowledgeable and helped me understand all the care needs of owning a spa. I would recommend to anyone!

Matt: Great people to work with!

Charity Bates: We could not be happier with our new spa! We looked many places before deciding that Le Dipping Parlor was the best place for us. Laine provided us with invaluable information on making our decision. Things that we would have never thought of. Install was quick, easy and professional!

Kevin Young: Knowledgeable, Friendly, Efficient, Great Pricing

Lynda Meacham: The owner is very knowledgeable answered all our questions. Highly recommended

Laura Buck: We are very happy with our new hot tub! The delivery folks were great as they went above and beyond the job required. Very professional and friendly!

Joe Newman: Great people to deal with and setup was easy and fast. Would highly recommend them!

Neil Langer: Great service and amazing customer experience! Keith and Lane were experts in the field and after calling about every hot tub dealer in Arkansas we knew Le Dipping Spas was the best choice hands down. The other companies also couldn’t tell us anything but good reviews about Sundance spas which was also comforting. To find a place with such longevity, knowledge, and commitment to their customers..there is no match! Thank you Le Dipping Spas!!! You rock!

Michael Pratt Jr: Great experience from purchase to delivery and set up. Spa arrived with some minor damage to a panel and corner. No problem though. They ordered new parts to replace the damaged ones. Family owned business with great customer service. Only a couple days old so far, but as of now I highly recommend Le Dipping Parlor and Sundance spas!

Stacy Pratt: Highly recommended. No pressure, Very knowledgeable and excellent communication.

Ben Bloom: I have had an awesome experience with this company. I purchased my spa and then had significant health problems which delayed the installation. Keith and Laine both worked with me through this 1+ year process. They were more than accommodating, continually told me to “not worry” and there was no hurry to deliver the spa. They agreed to store the spa at no extra charge.Once I was ready for the delivery, they did it professionally, promptly, and without any issues. They receive my highest recommendation. If you’re looking for a spa with good people coupled with awesome service, this is the place to go!

Aaron Welch: Super friendly. Very knowledgeable. Install was painless. Even saved me some money. Hometown personal touch not like big box store. Highly recommend.

marc guerin: We just got our spa, This company is above and beyond! Fantastic service, people, and Bob is a must visit! We will be letting everyone know about you thank you for your professional, prompt, and knowledgeable service!

debra smith: They are a great place and great people to work with. This is our 3rd spa over the last 30 years and it is always a great experience. Thanks for all you do!

Ann Buehler: Such an amazing locally owned company. Laine was incredible to work with and a great communicated! Her dad delivered and installed our hot tub and he and Dave had a great visit!!

Kara Randy Kuhnel: Made an appointment with Ryan for a service call on our Samsung refrigerator (do not buy one, by the way). Temperature was at 52F. Tim was out the next morning while we were out of town (neighbor let him in), diagnosed the problem, quoted approximate total over the phone, had the parts with him, fixed and resolved in an hour, with a 90 day guarantee! Oh, and the total cost was exactly in line with the quote, paid over the phone and had a text receipt before we hung up. Would highly recommend and will be our first call once the Samsung or any other appliance goes out again. Thank you Ryan and Tim!Service:Refrigerator repair

Julia Siek: Positive:ResponsivenessI called service brothers for our Samsung washer and Brad did a great job and it was fixed quickly! I’d definitely recommended their services!Service:Washing machine repair

Heather Blades: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat experience having our fridge fixed! Brad came out the same day we called, addressed the immediate issue, ordered the part we needed, and was back the same week to fix the underlying problem. Fast, friendly, and affordable!Service:Refrigerator/freezer repair

Myra: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRyan was so nice when I called. He is very knowledgeable and we scheduled an appt for the next day. Tim was fantastic- he came to our home and repaired our refrigerator/freezer, which was a blessing, and he is the nicest guy you’ll ever meet - he explains things and does the job well. He never boasts. Great experience! Thank you!Services:Dishwasher repair,Refrigerator/freezer repair

David Hohenfeldt: Positive:Professionalism,ResponsivenessI've called lots of appliance repair businesses this week to ask about dishwasher repair and Ryan this morning at Service Bros provided me with by far the friendliest, most helpful, knowledgeable, honest customer service experience of anyone. Service Bros has earned my business. Thanks, Ryan!Service:Dishwasher repair

Bo Biggs: Positive:Professionalism,Quality,Responsiveness,ValueShowed up on time, quickly diagnosed the problem. Repaired when parts came in as scheduled. Will highly recommend them.Service:Washing machine repair

Erik Hansen: They helped us fix the top half of our double oven which had not been working in years. Responsive and reasonable!

Philip Tyson: We hired Service Brothers to fix our Samsung refrigerators ice maker. They diagnosed the issue and with parts and labor it was close to $600. A few days after they "fixed" it, the ice maker was still not producing ice. I called multiple times and my wife did as well and no response to our voicemails! I would not recommend using this company.Service:Refrigerator repair

JR Penniman: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company, Service Brothers, repaired our Whirlpool Cabrio clothes washer quickly, efficiently, and professionally in all respects and i would highly recommend them .Service:Washing machine repair

Dan Wills: Contacted Service Brothers for some service on a freezer in a refrigerator in my garage. Have used them before multiple times with no issues so felt comfortable using them again. Last Friday Tim the tech came out and looked the unit over. I was told it was a bad thermostat and they would need to replace. He picked up a new one and had it in within a hour or so it was replaced. For this I was charged almost $300, that I understood with the going costs for appliance repair. However, after the tech left, we noticed that the temp in the freezer was running in the 20s and not where we were told it should, at around 0 to 10 degrees. Thiswas after several hours, so I contacted the tech and was told he would return around mid afternoon on the following Monday. After waiting around the afternoon. I was then told he would be back after 5pm. He returned and told be he would return after getting a different thermostat, hopefully the next day to try to replace the one put in. On Tuesday, after not hearing anything from him I called and left a message, no reply. The next day I decided to contact the company and go a different route to see if I could get them to contact me and come out to change out the part. Was called back from another person but missed the call. Had to call back and leave a message. Since then I have called the company back a couple of times with no response yet. I am not happy with their lack of response. I was told that the part they put in may have been defective and bring out another, but no follow up yet. This was after I was told that they would be bringing out a different thermostat. At this point I have been waiting 4 days for the company's return visit with a different part to get the freezer down to an more acceptable temp to keep food frozen.Service:Freezer repair

Kelly Evans: Needed a (thankfully) minor refrigerator repair and was able to schedule it immediately. Repair guy came out the same day and took care of it quickly. Have used this company before and am always pleased with the quality of their work and prompt service. Would definitely recommend.

Will “Wilbur1989” Squires: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTim was a real nice guy. Came out earlier than he said originally which was great. Found the issue with my washing machine fixed and was very reasonable on the price in my opinion for the repair. Definitely cheaper than a new machine. I would call them again without any hesitation.Service:Washing machine repair

Cheryl Enos: Positive:Professionalism,Punctuality,QualityTim was very quick to identify the problem with our LG washer. He had the part on hand and all fixed in less than 30 minutes. Very appreciative of the service and quick response.Service:Washer/dryer repair

P.T. Giddons: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery happy their service. Thank you guys!Service:Refrigerator repair

Judee Steward: Great service. came the same day I requested their services. knowledgeable and courteous.

Shelby Heinlein: Positive:Professionalism,Punctuality,Quality,ResponsivenessCalled them the day before Thanksgiving when my washing machine broke. They were able to come just a few hours after I called and had a new pump installed on my washer in the same day. Such a relief! Very impressed! Will definitely recommend them and use them in the future. Thank you!Service:Washing machine repair

John Durbin: I was referred to this company from another appliance repair company and I was very happy. They were able to take care of our problem the same day we called, acted very polite and professional, explained what needed to be done and got the repair finished in a timely manner. Very happy with their work and I will use them again if necessary.Service:Washer/dryer repair

Lis Carroll: NO ONE RETURNED MY VOICEMAIL!

Tim Barnett: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Soar High Jiu Jitsu: Service:Dishwasher repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Julius Eblacas: The staff was very friendly from the moment I walked into the store. My experience from start to finish has been amazing and I would recommend them to my family and friends.

Carl Sims: Fantastic server had the part and was the right part Keith and Jay didn't try to push other parts on us thanks for the service and the part worked fantastic thanks again ..

vanessa hannon: James helped my husband find the right heating element for our dryer! Went above and beyond on customer service! Very knowledgeable and friendly person! Thank you for helping!!

Sheryl Worrell: Excellent service. They went above and beyond to help me.

Heather Lange: I called to see if they kept parts in stock for an old dryer. Whoever answered the phone was extremely helpful! He told me exactly what to look for and how to tell which part might be bad. We brought in the part and he confirmed it was broken. They may have charged a bit more than online for the part, but I'm more than happy to support a business that is so helpful to a stranger on a phone call. Thank you for your amazing customer service!!

Patricia Dawn Reid: My washing machine broke on Christmas so I went here to get some parts the gentleman was very polite on helping me get the parts that I needed and I had to return two of them because I didn't need them and it was very friendly and easy return but they are expensive

Becky Keehn: Easy scheduling, friendly and prompt.

Melissa Wheeler: Try Cook’s before going to the big box stores. You won’t be sorry. The store has a good selection of both new and used appliances at a variety of price points. The staff is knowledgeable and friendly. The delivery was top notch, managing the unfinished basement stairs like champs!

Jeremy Parker: Absolutely NO customer service

Brandi Oliver: Cook’s Appliance has gone above and beyond to insure our happiness with our stove! We purchased a new to their store brand and had a hard time getting Forno to accept their first generation oven was a flop. Brad was beyond exceptional in ushering our needs to the company. They continually followed through as an advocate for us as Forno acknowledged the first generation oven, they manufactured had a total recall of the model.Forno and Cook’s made it right, a very long growing pain for Forno’s existence. The replacement we received is exceptional. Well done to the team at Forno for a redesign and roll out.Thanks so much.

Janet Sieger: My Maytag washer warranty repair completed promptly and effectively . I had a different repair company last time and they weren't as good. Thank you Cook's Appliance repair tech!

elaine moon: The service guy that came was incredibly nice, was clean cut with a good looking uniform and he was in and out in about 20mins. He explained what was wrong and how it was fixed and it was just an overall wonderful experience.

Cassie Haas: Large selection of new and used with a limited guarantee in used. Clean store. Attentive staff.

Tammy Wallace: Only spoke on phone

Tabetha Preiser: My call was received very professionally and my concerns were addressed promptly. Patrick the technician, came out to the house within the hour, and had my dryer repaired in about 30 mins. Patrick was efficient, personable, and dedicated to his job. I am so glad we bought our dryer at Cook’s as they are truly loyal to their customers and make any repairs needed a priority.

Lucy Norris: Great customer service

Samantha Derryberry: So very helpful! We had a warranty claim and had started with another company that had been stringing us along for 3 months never actually getting the dishwasher fixed. Patrick took his time to diagnose all the issues including what the first company had messed up.

Katie Roy: Patrick was amazing. He went above and beyond to get our dishwasher fixed. He needed a part, but instead of just finishing and having us wait for a part, he drove all the way back to the shop to get it and came back to make sure he finished with everything fixed in one day. Thanks so much 👍 Wonderful job!

Jill Woodhouse: Fast, friendly service. Patrick went above and beyond!

Sandy Randall: My washing machine was leaking. I called Cooks Appliance and received same day service ! I was very happy with the service tech - Patrick Alderman. He was courteous, professional and knowledgeable.I will call them first next time I need help, and I will request Patrick.