Best Telecommunication School Springfield Near Me

jmeeaver6: I am a former employee at Protel Systems. In my 2 plus years with the company I was able to move into various leadership roles because of the thoughtful managers that were able to put their trust in me and mentor me along the way. The owners Shane and Kim Taylor are two of the best people I know and are always available for a quick chat about anything which is unusual for any business to have that level of access to the ownership team. Greg Pace, Mike Weisacosky and Jesse Cross have been with the business for over a decade and understand what it takes to make sure each agent is well trained, coached and developed to ensure they are successful in their roles. Great place to work and be challenged but even better people to work for.

Jonathon Wilson: I really enjoy working at ProTel and the atmosphere truly is one of the best atmospheres I've ever worked in. The people are friendly, helpful, and knowledgeable, and eager to resolve any issues that arise.

Mike Weisacosky: Great place to work. Great work environment, fun and friendly. I have worked here for 16 years and expect to work here for many more. The owner is compassionate and legitimately cares about his employees. If you work hard and work smart, you can earn a lot of $$$ here. You just have to have the drive to succeed.

Aaron Rushing: I have been employed at ProTel for over 7 years. I have honestly never worked for a better or more stable organization. The owners and staff are wonderful and I can't imagine myself not retiring from Protel.

Tim Moore: Great place to work. I've been here almost 20 years in various positions from the call center, to local cable install jobs. ProTel always strives to have high quality in everything they do.

LULIE POWER: We've used Protel for all of our business phone needs since the mid 90's.Customer service is second to non. 100% U.S. local customer service, and a personalized experience every time. They've recently completed for our company a complete phone system upgrade and the process was seamless. We never lost any business calls nor time during the switch from our old system (also by Protel).The team members we've worked with for our latest upgrade was Jenny, Sierra, Scott and Miss Bonnie. They make it their priority to "Make it Happen" to ensure the success of our business phones and internet.A truly hard working team that we trust as our invaluable partner in the success of our business systems. Thank you Team Protel!

Kelsey Lee: Love my job here at ProTel, the owners are the most caring people, and the environment is always uplifting & positive. Plan to stay here as long as they let me! :)

Jeffrey Walker: Took a new job!

Angela Taylor: Love this place!!💖

roy stump: Having John Bernard as an employee is a scary thought given his history and knowing he has access to Business’ security systems.

Kara Spinabella: Love it best job I've ever had.

Dwight Liu: They are misleading bordering on deceptive. They contacted our company claiming to be AT&T, but they are not. At no time did they identify themselves as ProTel System employees. They did have access to our AT&T records so they do appear to be authorized resellers of AT&T products, but that is not how to do business in my opinion.I am giving them 2 stars because they were polite and responsive.12/12/19 Edit. The initial contact was made by a ProTel employee who listed her title as "AT&T Executive Account Manager", no mention of ProTel. This person's LinkedIn profile says she is a ProTel employee, not an employee of AT&T. I believed I was working with the actual company, AT&T, not a vendor contracted by AT&T.I contacted AT&T and they said she is misrepresenting herself, that she is not an employee of AT&T, and she is not our Account Manager.I spoke to a person at ProTel. Initially, she would not say if she was an employee of AT&T. I felt she was evasive. She said she had an AT&T ID. She said AT&T assigned them to be our account manager. It was not until I asked her if she was an employee of ProTel that she admitted she was.To me, in my opinion, I feel that ProTel has made a conscious decision to represent themselves as AT&T to increase business. I would not have done business with a company called ProTel in Missouri. I am in Los Angeles. I feel that customers have the right to know who they are doing business with and that the omission of information in this instance is material.The reason that I found out that they were not AT&T is that the order had so many issues I found it hard to believe I was dealing with AT&T. We were told we did not need a site survey. If they had done one, they would have seen we already have AT&T fiber running all the way to our suite. We received a router that was set up for copper, not fiber. That order was canceled and a new router was delivered. The new router was set up for the incorrect type of fiber. Now we have two routers that cannot be used and a third that would have to be ordered.Along the way, my name was spelled wrong on one of the orders. An installer came in and set they could not do any work because the suite number was missing on the order. The ProTel person said sorry, I did not know you were in a high rise. A site survey would have told them that as would our address indicating 20th floor.Instead of trying to continue working with ProTel, I have decided to work directly with AT&T. I have requested ProTel void the contracts I have signed. AT&T agrees with my position and says the contracts should be voided. They say I do not even need a router.To be clear, I do not know ProTel. They might be a great company and the problems we have had with our order may not be common. I just think they should not try to pass themselves off as AT&T and should clearly state who they are.

Aimee Antrim: Very helpful and knowledgeable local business!

Dianne Davis Consulting: ProTel is great to work with! As a business owner, I've always great customer service from them. I bought a large Toshiba system from them for my office a few years ago and the Toshiba phones always work perfectly. They also ran a lot of network cabling for us, too. I recently downsized my business and they recently installed a voice over IP system (VoIP) and again experienced a super-friendly staff who were quick to answer questions and provide the training and support I needed. I highly recommend ProTel to any size business who needs a professional phone system.

Dorothy Loguidice: I wanted to get a cell phone so I called and spoke to Brandi. She was very pleasant and helpful in helping me decide which phone to purchase. The delivery was very fast. After the first bill came there was a charge that I didn't understand. Brandi was very helpful and straightened it out and when the next bill came I was given a credit. Bravo Brandi! A pleasure to do business with. Always receive prompt and friendly service when I call.

Jack Berkley: I would never do business with this company. The staff members are rude. Find another phone company because you'll be disappointed.

Gini Dick: Don't even apply. .The

Charley Bliese: I wish I could give zero stars.I can't recommend ProTel Systems & Supplies, Inc. at all.The company partners up with AT&T to place orders for cable, Internet, etc.... Long story short, I called to place an order and nobody would call me back. After a week my order was finally placed, but then nobody ever came to hook me up. After a couple of weeks of trying, including screaming and yelling, a manager told me that he didn't know if we would ever be hooked up and it wasn't his job to do so.I don't think Google is the first or best place when you think of customer service or a call center, but if you see this, please whatever you do, avoid Protel Systems and go somewhere else. The competition might not be the best, but it can't be worse than Protel Sytems.

Coconuts: Very rude people!! Mckayla called looking for someone else (wrong number) and we I asked who she was and why she called us she said they were a marketing company. I politely asked her to add us to their do not call list and she just hung up on me.

tatiana wagner: Love working here!!! People are awesome. Location is amazing.

Allison Mayes: Is there really a worse company out there? I think they’d be hard to find.

Jan Haynes: BOY George ?

Roger Cary: I call at least once a week because the internet continually goes down. They have not offered any cost reduction for all the trouble and always want their big payment. If there was a viable alternative I would never use or recommend them to anyone.

Tianna S: I work from home and am constantly losing connection. This is unacceptable!!

Sally Trtan: Do not get service from this company. Period. The technicians will give different answers each time and will argue with you when you inform them of the other information that has been provided to you by their coworkers, including managers. They are rude. They have closed my work orders multiple times without even coming out. At the time I signed up for their service I had no other options. The minute I do, I will be switching.It is also laughably idiotic for your customer service agents to offer new products/services when you are continually having issue with your current service.And to have to wait 2+ days for a technician to come out is absolutely pointless considering the issue will have likely "resolved itself" by then. So this just keeps happening and happening and happening.....5.30.23: still the worst. have had issues for two weeks that they once again said was something with my device or location wiring. Just received the typical text that says they fixed an outage....the outage they swore wasn't happening....at least be honest that your product is faulty.

Deanna Cook: They just keep sticking it to me, my bill use to be around 60 bucks, now they want 180.!! Lol Can't do it. That's way touch money for something that doesn't work half the time

Devon Barr: Absolutely the worst company on the planet, customer service can’t seem to ever do their job after assuring you they will, then they will send your final payment to a debt collector instead of contacting you.

Kristina Van Sise: Customer service is non existent in this place and on the phone.

Kelly Dejong: Love these people. I have use mediacom for years. Their staff is always so nice and get the job done.

Darryl Derrick: Ran smoothly

Breanne Austin: My bill has risen EVERY year I've been a customer. They don't even tell you it goes up. I noticed today and, of course, the office is closed. BUT, WAIT! They're payment line is open 24/7. Nice. I guess we see what you care about.Also, they're the only provider in my area. That's called a monopoly and I thought those were illegal.

Judy Read: Way too high for the channels. Super unfriendly staff at the main office

cheesy channel: Not helpful, not reliable.

Sue Lynn: Great service until my year promo was up then my bill shot up can't affod

Neil Flake: If I could give them zero star I would. They won't bring services to my house, tried 5 years ago and they said they would never have services on my road. Few weeks ago they installed services for my neighbor down the road(red circle in pic is the pole services are on) Initial Tech and his supervisor said I had to be within 450ft(I measured later and its within 450ft) then they had construction services come survey and they told me it had to be within 300ft. If mediacom would fight as hard to provide a good service as they do to keep someone from getting service they wouldn't' have 2 stars on google. There should be more ways to hold this company accountable for things like this and for what i've been reading on these reviews. Simple thing to just run service up 2 poles to my house, as they have done throughout this town and take my money. So they have already lost over 5 years of money from me, now i'm a jilted almost customer.

Brandon Keene: This has consistently been the worst company I have ever been a customer of. I have given them three chances over the past 7 years to redeem themselves. Their customer service is the worst I've ever seen. The President only cares about the money coming in, not the business, and that lack of compassion travels throughout most of the company. THE WORST COMPANY IN THE WORLD.Update I wrote the above review 5 years ago. Mediacom still provides the lowest quality of internet at the highest unmet promise and highest cost. The internet has outages almost every day, sometimes for hours. Getting a tech to your house is a chore, and even then it might take 5 visits for them to "fix the problem." Which...is only always a temporary fix. At this point I'm convinced the joke is on me. The day another internet solution comes on the market I will switch from Mediacom and never return. The worst company ever, no contest.

Dante Moore: Mediacom more like mediacon they charge you an arm and a leg and can’t even keep to their own motto. I pay for their 1 gig service and only get a tenth of what I pay for. Their customer service is a nightmare to deal with and I’ve only had one technician who admitted that the problem was on their end I’ve had enough.

CJ: It looks like within the last few months everyone has been experiencing the same problem I have been. Random speed drops and the same thing, call mediacom, they have someone come out. It works for a month and then it acts back up again. At this point I personally think if everyone is having this problem we could seek some type of action for REIMBURSEMENT as we are paying for a service we are guaranteed to get. In all when my speeds are dropping but I'm not losing internet one thing that tells me is.. THROTTLING which they claim they don't do but can't explain why there service does this. If I wasn't on a tight budget I would switch to something else

Dalton Kuse: Unfortunately been with them for many many painful years. Will be immediately switching to ATT when fiber is available in central Springfield. The worst company in town without a doubt. They're a complete joke with the worst customer service imaginable. Happens when you're working with an agent from Manilla or Guragon. You'll have to call every 6-12 months to adjust your rates because they will destroy you. They will never be proactive to of service assist after year/decades. Avoid at all costs. I work from home and would use a hotspot over them.

Jessica Hansen: Sunshine elementary is a joke. They are absolutely horrible when it comes to "troubled kids" behavior or otherwise they do not know how to deal with them. And going to the main school office gets you nowhere. They tell you that your child is the problem. Then take it apon themselves to try to switch your child schools when you are in the middle of moving because they dont want to deal with them anymore. I have contacted the school board and have gotten nowhere they side with the school everytime. If i had the option my children would not go to any springfield schools. Whole system is a joke

Kristin Michel: This school district is absolute garbage. My child has been continuously bullied by some girls at her school, Westport Middle School, and no one takes it seriously. Me and my child have spoken to counselors, teachers, principal, vice principal, office ladies, and everyone in between and the bullying and harassment hasn't stopped. My next steps are the school board, police, and an attorney. It's sad that there are anti bullying and anti harassment policies yet no one takes it seriously. Get it together and take these kids more seriously.

FOSTER TV LLC: Thank you SPS schools for the BIG Bash on Saturday. What a great way to come together as a community and connect. It was nice to see our District getting behind families and connecting. For some big Foster Families or Large Families in general, going back to school can be PRICEY. So having a layer of support is needed. In addition, I saw kids getting excited to get back and learn. Even though the lines were confusing were to go and what you were getting, you got it right. CHEERS!

Charlessa Thomas: They have no clue on how to help a child with a disability the adults are bully’s and will lie in a heart beat

greg askew: The best district around!

Mark Copeland: Sps,says they follow the science when it comes to face mask at schools. But that is totally not the case.They cannot provide you with the science data that says children between the age of 5 to 12 should beMasked. And if it's all about keeping children safe from covid there would be no sports played at schools.

Bullet: Ever since Bart Simpson and Lisa Simpson graduated it has been pretty boring, all though Ralph and Nelson are still here which makes it pretty okay but nothing too crazy, we really do miss our own El Barto, he was a true legend 👑

Rustin Osburn: My wife got hired we lived out of state so we moved so she could start the job but when we got here the school did not give her all the information that she needed so they said she was not going to be hired when it’s was their fault and they were not willing to work with her to possibly do something else until she could do the paperwork they needed this is not good business.

Kullen Christman: They canceled our party bus

Carmen: Very poorly rated. It's scary how poorly rated some schools are. Virtual learning is a joke. No actual classes, no one is teaching, just "here's the link, here's the assignment, good luck". They wait until the last possible minute to announce school closings due to inclement weather. It's a hot mess. No innovation, no creativity, no sparc. Just...meh.

John Jenkins: Only because you have to give a star.This school district is the worst I've had no problems with ozark or ash grove schools but springfield schools as these virtual teachers talking to our kids literally making our kids cry and treating them foul amd you call the school and welt theres nothing they can do.That virtual teacher melissa that is my daughters home room virtual teacher is a joke.3 days now shes made my daughter feel like a burden to ask a question and snappy at her and is the opposite of what a teacher should be.

Johnathan Broshar: They might have degrees for education but it's very clear that common sense is not a requirement. Took days to address the issue of my son being spit on and called multiple racial slurs but was forced to come pick up his crutches because he had a doctors note and not a prescription. Way to go on setting the bar as low as possible Mark Twain Elementary.

Chase Miller: Staggeringly incompetent.

Virgina Burnham: This school system is a failure my grandchild and my daughter have a hard time with Springfield public schools they should reform and be investigated

Daniela Sánchez: No me gusto

DJTapDatZombie: Doesn't close schools when snow is going to hit. Bad Quality.

Sarah pys: They are very helpful and a great school.

Sarah Rogers: Can someone please tell these idiots to CHECK THE KIDS GRADES since they are responsible for sending out these weekly calls telling me my child has a D or an F in 1 or more classes.!....when SHE HASNT FOR 6 WEEKS but I have gotten a CALL AND TEXT EVERY WEEK LIKE I JUST GOT 30 min ago. DO UR JOB. My child along with Many others gets in trouble for Bad Grades so Dont half ass your job when it involves half ass it, do it right and check the grades every week. My kid ass is in trouble for bad grades as do Many others kids do also. . Do you F-ing job or pull a trump and Fire everybody there and hire someone else. Sheesh...checks and balances. Shout out to the Awfulest ppl employed in SPS VP Ms Young and P Dr Grega at Reed who kicked out my 9 yr old daugher out of BBall game for getting up out of her seat in between a game! It was 34 degrees outside and she made her leave the building and stand outside for an Hour and a Half! And this woman is working with kids and hired to be in charge of children?! Clearly they will save their own before they save a child

Jacob: Most of there staff is just not good.

Elizabeth McGhee: There are several store managers but I dealt with Mallory. She was so so good. Knew her stuff. Helped with contacting the main office. Got me a great new plan that no one had offered. Spend lots of quality and patient time with me.

Gypsy Teacup: TLDR: Do not do business here. Find another corporate store, it will be worth the drive... Kansas Expressway perhaps.I got a new phone and in the process of setting it up I had some sort of mom brain moment and set a code when I thought I didn't. Fast forward to an alarm going off and I'm unable to unlock the phone! It was miserable. My husband calls the woman who sold us the phone (she's remote) and she instructed us to bring it in for hands on help. My husband arrives at the store and he is told to take it to BEST BUY 😒 so Geek Squad can factory reset the phone.... We made another call to the sales rep because this made absolutely no sense to us. She called the store and low and behold... they can magically factory reset the phone in the store... go figure 🙄 I could not even believe that they just flat out refused to help a paying customer. I know the fault was mine for messing up the code but why on earth would a phone store not be able to factory reset a phone?! Let alone send you somewhere where they would charge us to do it? They are lazy and useless and will not help you unless it helps themselves. Seriously scummy. My husband says his name was Jack.

Tammy Lawrence: Just bought phone and it's not working the way it should. Suppose to have a stylus andthey have not been helpful at all about correcting the problem. Don't believe they are going to be helpful at allBrand new phone $200.00Will never do business with them again. Also issues with the bill being over the amount they assured me it would be.Also tried to apply for the ACPand everytime I would be just about finish with the application my screen would go blank. And this has happened more than once. On many different occasions. Thanks for the opportunity to complete this message.

Carla Henderson: The store Manager, Mallory and sales consultant, Jack were top notch. They resolved all my issues and carefully explained the services I needed. I came there very confused and left very satisfied with my visit.

Jennifer Russow: The guy that helps us with fabulous

M: I went to the store to inquire about an upgrade. Didn’t intend to do it that day, was just intended to check the price. We talked with Josh White. He told us that we could upgrade my phone and also my daughter in laws phone and due to new pricing out bill would actually go down. I asked him numerous times to confirm. I explained to him that every time we come to this store we are told one thing and another thing happens and we are stuck paying more. He assured me multiple times that our bill would decrease. A couple days later I received an email about our protection plan. A plan that we never discussed and in my over 20 years with AT&T have never opted to take. I went back to the store this week to confirm by billing. To no surprise he lied and our billing had actually increased. Only a an untalented, bad salesman has to lie to make a sale. No we didn’t look at the “paper” he gave us because I trusted what he was verbally telling us. I did not have to upgrade and would not have knowing what I know now. Our hands are tied and we are now stuck with this. I’m sure Josh got his commission and doesn’t care about our situation. Poor, poor service. Flat out liar. I will not go back to AT&T stores.

David Obert: Hope you have a whole day to kill here unless you make an appointment you're not getting seen

Robert DelMar: Fast and friendly. I'd be afraid of working here, because if they don't get a 5 rating they are reprimanded. AT&T be nicer to your employees.

Terri McQuay: Cooper and Jack were awesome to work with and get my husband’s new Samsung S23+ ready to use. Highly recommend them!

Victoria Moore: Cooper was wonderful! Helped me immensely!Will always ask for him!Thanks!

David Walke: Cooper was helpful, kind, concise and informative. Very satisfied.

Christopher Wells: Cooper at this store was with me for over an hour and was over the top patient with our difficult transfer of billing.

Unia Kiima: We waited for 2 hours only to be dismissed at the end of the day. Apparently Cory, our assist, had decided to go home and leave us hanging. No word nothing. A very old man had been waiting for hours. He was sent away apparently he needed Wi-Fi to factory reset his iPhone. This is a simple procedure that any of those young brains could have done for him in a few minutes. How is a 90 year old something going to know what factory reset means? I am sure they hear this all the time but pleaseeee, don’t waste people’s time.If you cannot help, speak earlier so we do not waste our time or yours coming. Meanwhile, I had been sent home to pick up a new form of ID but in the end Cory just had to go home.Be as nice to us when we need help as you are when we are buying your phones.

Bryan Millard: Horrible customer service waited 10 minutes to get checked in. Then if you look at the screen it will tell you the place you are in line. Well they started seeing people that came in after me that walked in with no appointments. I will be calling the Manger and letting them know. Not a good way to keep customers.

Patty Ankrom: Wonderful experience and Jack are the bomb. Wonderful experience!!! Don’t go anywhere else!!!!

Don Clark: Could not help with my issue

Alexis Jones: We have internet and phone service through AT&T. Phone service works great it is cheaper than what we were paying! The gentleman (Tim I believe) that helped us switch was extremely helpful and got us the best deal possible.Internet on the other hand hasn’t been great. When we first got internet they told us that there was a faulty wire underground that they were going to have to send someone out to fix. Well it’s been 2 months and nothing. We have had nothing but issues with our Wi-Fi not wanting to work since then. We have called a few times and have been told that someone would come out but that was just an empty promise. Now our internet has completely stopped working and we have to wait 5 days for someone to come out and fix it.

Jered Shields: Three times I’ve drove to you guys to fix issues I had that I was instructed this very store is the only place to fix the issues I had. Over heating phone, internet password wasn’t correct and Wi-Fi in the wrong name. I drive a hour to you… I had a 57 dollar balance due in 5 days but I must pay that off early to get my name on my account. A typo but still I must pay early to entirely fix this issue I didn’t do. My phone is insured but now I’m told I must go to Best Buy, they’re Apple Store is who fixes warranty issues… tho I have insurance with at&t( why it it’s under warranty)…. My mistake again, and lastly now I’m 3 hours less and you have helped me 0% of my issues: the service number tells me to come to yoh and you send me to someone else. I absolutely hate coming to this store. The service is trash, their personnel need your commission check id assume bc they had 3 people helping me when I bought everything but today I had the least patient person and saw some soul with three workers helping him get a phone next to me

Tristen Wood: Great service and never had problems with them thank you atat for the help I appreciate it

Saturn Saturday: Очередь 3 часа , но всё нормально решили

Vicki Wolff: Logan great to work with

Jeremy Clark: Logan was awesome. Super helpful

Debbie Penn: Logan was one of the most personable, knowledgeable and helpful AT&T employees we have encountered.

Kimberly Maples: Dale helped us with all wireless needs very well.

Meagan Powers: Dale and the team were so helpful in getting my home services cancelled before a big move when I couldn’t get ahold of anyone from calling customer service. Thank you for the friendly customer service!!

Paige Taylor: Tyler did a great job explaining all of my options!

Jennifer Yandell: Nice and helpful employees.

Tamra Flannigan: Great experience with Tyler and Logan!!!

lAngelDub: Tyler was awesome! He was so patient with my questions and he was such a goof! He made the experience awesome! Someone give that dude a raise!

DeAnn Riggs: Worked with Logan today, he was awesome!

Ryan Jones: Was helped by Tyler, he sure that all of my needs were meet. I walked out with all my concerns taken care of.

Amanda Hopkins: Both of the employees that were closing this evening were very pleasant and helpful, it was closing time and they took their time with each customer to help them out. It was nice to see.

david p baker: Tyler was amazing and very helpful.

Selah Paris: Tyler was very polite and helpful. He could answer all my questions for me.

Teresa Witt: Logan was extremely helpful today! He is the only person willing to help me out on an issue. He was professional and very knowledgeable. Go see him for all your cell service needs!

Jeff Smith: Tyler and Dale gave great advice on Direct tv and fixing my phone

David Mitchem: Tyler did a great job helping me trade in my phone. Dale was also a great help!

Sarah Eddy: Very friendly and helpful gentleman, very informative.

Tracey Hohl: Just wanted to say thanks. I have used this store for years. Logan and Tyler were great

Bridget Farver: Logan Hutson did a great job looking at the account and fixing the problem and putting on my new screen saver