Best Telephone Answering Service Springfield Near Me

Joe Myers: Pager service is very good.

Jerlina Staggs: It's a great place to work.

jmeeaver6: I am a former employee at Protel Systems. In my 2 plus years with the company I was able to move into various leadership roles because of the thoughtful managers that were able to put their trust in me and mentor me along the way. The owners Shane and Kim Taylor are two of the best people I know and are always available for a quick chat about anything which is unusual for any business to have that level of access to the ownership team. Greg Pace, Mike Weisacosky and Jesse Cross have been with the business for over a decade and understand what it takes to make sure each agent is well trained, coached and developed to ensure they are successful in their roles. Great place to work and be challenged but even better people to work for.

Jonathon Wilson: I really enjoy working at ProTel and the atmosphere truly is one of the best atmospheres I've ever worked in. The people are friendly, helpful, and knowledgeable, and eager to resolve any issues that arise.

Mike Weisacosky: Great place to work. Great work environment, fun and friendly. I have worked here for 16 years and expect to work here for many more. The owner is compassionate and legitimately cares about his employees. If you work hard and work smart, you can earn a lot of $$$ here. You just have to have the drive to succeed.

Aaron Rushing: I have been employed at ProTel for over 7 years. I have honestly never worked for a better or more stable organization. The owners and staff are wonderful and I can't imagine myself not retiring from Protel.

Tim Moore: Great place to work. I've been here almost 20 years in various positions from the call center, to local cable install jobs. ProTel always strives to have high quality in everything they do.

LULIE POWER: We've used Protel for all of our business phone needs since the mid 90's.Customer service is second to non. 100% U.S. local customer service, and a personalized experience every time. They've recently completed for our company a complete phone system upgrade and the process was seamless. We never lost any business calls nor time during the switch from our old system (also by Protel).The team members we've worked with for our latest upgrade was Jenny, Sierra, Scott and Miss Bonnie. They make it their priority to "Make it Happen" to ensure the success of our business phones and internet.A truly hard working team that we trust as our invaluable partner in the success of our business systems. Thank you Team Protel!

Kelsey Lee: Love my job here at ProTel, the owners are the most caring people, and the environment is always uplifting & positive. Plan to stay here as long as they let me! :)

Jeffrey Walker: Took a new job!

Angela Taylor: Love this place!!💖

roy stump: Having John Bernard as an employee is a scary thought given his history and knowing he has access to Business’ security systems.

Kara Spinabella: Love it best job I've ever had.

Dwight Liu: They are misleading bordering on deceptive. They contacted our company claiming to be AT&T, but they are not. At no time did they identify themselves as ProTel System employees. They did have access to our AT&T records so they do appear to be authorized resellers of AT&T products, but that is not how to do business in my opinion.I am giving them 2 stars because they were polite and responsive.12/12/19 Edit. The initial contact was made by a ProTel employee who listed her title as "AT&T Executive Account Manager", no mention of ProTel. This person's LinkedIn profile says she is a ProTel employee, not an employee of AT&T. I believed I was working with the actual company, AT&T, not a vendor contracted by AT&T.I contacted AT&T and they said she is misrepresenting herself, that she is not an employee of AT&T, and she is not our Account Manager.I spoke to a person at ProTel. Initially, she would not say if she was an employee of AT&T. I felt she was evasive. She said she had an AT&T ID. She said AT&T assigned them to be our account manager. It was not until I asked her if she was an employee of ProTel that she admitted she was.To me, in my opinion, I feel that ProTel has made a conscious decision to represent themselves as AT&T to increase business. I would not have done business with a company called ProTel in Missouri. I am in Los Angeles. I feel that customers have the right to know who they are doing business with and that the omission of information in this instance is material.The reason that I found out that they were not AT&T is that the order had so many issues I found it hard to believe I was dealing with AT&T. We were told we did not need a site survey. If they had done one, they would have seen we already have AT&T fiber running all the way to our suite. We received a router that was set up for copper, not fiber. That order was canceled and a new router was delivered. The new router was set up for the incorrect type of fiber. Now we have two routers that cannot be used and a third that would have to be ordered.Along the way, my name was spelled wrong on one of the orders. An installer came in and set they could not do any work because the suite number was missing on the order. The ProTel person said sorry, I did not know you were in a high rise. A site survey would have told them that as would our address indicating 20th floor.Instead of trying to continue working with ProTel, I have decided to work directly with AT&T. I have requested ProTel void the contracts I have signed. AT&T agrees with my position and says the contracts should be voided. They say I do not even need a router.To be clear, I do not know ProTel. They might be a great company and the problems we have had with our order may not be common. I just think they should not try to pass themselves off as AT&T and should clearly state who they are.

Aimee Antrim: Very helpful and knowledgeable local business!

Dianne Davis Consulting: ProTel is great to work with! As a business owner, I've always great customer service from them. I bought a large Toshiba system from them for my office a few years ago and the Toshiba phones always work perfectly. They also ran a lot of network cabling for us, too. I recently downsized my business and they recently installed a voice over IP system (VoIP) and again experienced a super-friendly staff who were quick to answer questions and provide the training and support I needed. I highly recommend ProTel to any size business who needs a professional phone system.

Dorothy Loguidice: I wanted to get a cell phone so I called and spoke to Brandi. She was very pleasant and helpful in helping me decide which phone to purchase. The delivery was very fast. After the first bill came there was a charge that I didn't understand. Brandi was very helpful and straightened it out and when the next bill came I was given a credit. Bravo Brandi! A pleasure to do business with. Always receive prompt and friendly service when I call.

Jack Berkley: I would never do business with this company. The staff members are rude. Find another phone company because you'll be disappointed.

Gini Dick: Don't even apply. .The

Charley Bliese: I wish I could give zero stars.I can't recommend ProTel Systems & Supplies, Inc. at all.The company partners up with AT&T to place orders for cable, Internet, etc.... Long story short, I called to place an order and nobody would call me back. After a week my order was finally placed, but then nobody ever came to hook me up. After a couple of weeks of trying, including screaming and yelling, a manager told me that he didn't know if we would ever be hooked up and it wasn't his job to do so.I don't think Google is the first or best place when you think of customer service or a call center, but if you see this, please whatever you do, avoid Protel Systems and go somewhere else. The competition might not be the best, but it can't be worse than Protel Sytems.

Coconuts: Very rude people!! Mckayla called looking for someone else (wrong number) and we I asked who she was and why she called us she said they were a marketing company. I politely asked her to add us to their do not call list and she just hung up on me.

tatiana wagner: Love working here!!! People are awesome. Location is amazing.

Allison Mayes: Is there really a worse company out there? I think they’d be hard to find.

Jan Haynes: BOY George ?

Roger Cary: I call at least once a week because the internet continually goes down. They have not offered any cost reduction for all the trouble and always want their big payment. If there was a viable alternative I would never use or recommend them to anyone.

Tianna S: I work from home and am constantly losing connection. This is unacceptable!!

Sally Trtan: Do not get service from this company. Period. The technicians will give different answers each time and will argue with you when you inform them of the other information that has been provided to you by their coworkers, including managers. They are rude. They have closed my work orders multiple times without even coming out. At the time I signed up for their service I had no other options. The minute I do, I will be switching.It is also laughably idiotic for your customer service agents to offer new products/services when you are continually having issue with your current service.And to have to wait 2+ days for a technician to come out is absolutely pointless considering the issue will have likely "resolved itself" by then. So this just keeps happening and happening and happening.....5.30.23: still the worst. have had issues for two weeks that they once again said was something with my device or location wiring. Just received the typical text that says they fixed an outage....the outage they swore wasn't happening....at least be honest that your product is faulty.

Deanna Cook: They just keep sticking it to me, my bill use to be around 60 bucks, now they want 180.!! Lol Can't do it. That's way touch money for something that doesn't work half the time

Devon Barr: Absolutely the worst company on the planet, customer service can’t seem to ever do their job after assuring you they will, then they will send your final payment to a debt collector instead of contacting you.

Kristina Van Sise: Customer service is non existent in this place and on the phone.

Kelly Dejong: Love these people. I have use mediacom for years. Their staff is always so nice and get the job done.

Darryl Derrick: Ran smoothly

Breanne Austin: My bill has risen EVERY year I've been a customer. They don't even tell you it goes up. I noticed today and, of course, the office is closed. BUT, WAIT! They're payment line is open 24/7. Nice. I guess we see what you care about.Also, they're the only provider in my area. That's called a monopoly and I thought those were illegal.

Judy Read: Way too high for the channels. Super unfriendly staff at the main office

cheesy channel: Not helpful, not reliable.

Sue Lynn: Great service until my year promo was up then my bill shot up can't affod

Neil Flake: If I could give them zero star I would. They won't bring services to my house, tried 5 years ago and they said they would never have services on my road. Few weeks ago they installed services for my neighbor down the road(red circle in pic is the pole services are on) Initial Tech and his supervisor said I had to be within 450ft(I measured later and its within 450ft) then they had construction services come survey and they told me it had to be within 300ft. If mediacom would fight as hard to provide a good service as they do to keep someone from getting service they wouldn't' have 2 stars on google. There should be more ways to hold this company accountable for things like this and for what i've been reading on these reviews. Simple thing to just run service up 2 poles to my house, as they have done throughout this town and take my money. So they have already lost over 5 years of money from me, now i'm a jilted almost customer.

Brandon Keene: This has consistently been the worst company I have ever been a customer of. I have given them three chances over the past 7 years to redeem themselves. Their customer service is the worst I've ever seen. The President only cares about the money coming in, not the business, and that lack of compassion travels throughout most of the company. THE WORST COMPANY IN THE WORLD.Update I wrote the above review 5 years ago. Mediacom still provides the lowest quality of internet at the highest unmet promise and highest cost. The internet has outages almost every day, sometimes for hours. Getting a tech to your house is a chore, and even then it might take 5 visits for them to "fix the problem." Which...is only always a temporary fix. At this point I'm convinced the joke is on me. The day another internet solution comes on the market I will switch from Mediacom and never return. The worst company ever, no contest.

Dante Moore: Mediacom more like mediacon they charge you an arm and a leg and can’t even keep to their own motto. I pay for their 1 gig service and only get a tenth of what I pay for. Their customer service is a nightmare to deal with and I’ve only had one technician who admitted that the problem was on their end I’ve had enough.

CJ: It looks like within the last few months everyone has been experiencing the same problem I have been. Random speed drops and the same thing, call mediacom, they have someone come out. It works for a month and then it acts back up again. At this point I personally think if everyone is having this problem we could seek some type of action for REIMBURSEMENT as we are paying for a service we are guaranteed to get. In all when my speeds are dropping but I'm not losing internet one thing that tells me is.. THROTTLING which they claim they don't do but can't explain why there service does this. If I wasn't on a tight budget I would switch to something else

Dalton Kuse: Unfortunately been with them for many many painful years. Will be immediately switching to ATT when fiber is available in central Springfield. The worst company in town without a doubt. They're a complete joke with the worst customer service imaginable. Happens when you're working with an agent from Manilla or Guragon. You'll have to call every 6-12 months to adjust your rates because they will destroy you. They will never be proactive to of service assist after year/decades. Avoid at all costs. I work from home and would use a hotspot over them.

Tbone Cline: Ty was amazing! Fixed my problem in literally less than a minute.

Margaret Beltran: All the workers great you with a smile and they open the door for you. Very friendly atmosphere.

Steph Hix: Nik was absolutely phenomenal. I had been dreading stepping foot in an AT&T store for months now; due to my phone locking up a dozen times a day. Nik greeted me at the door ready to do whatever he could to help. He moved through updates and applications like Michael Phelps through water. I was in awe, since technology in general gives me an immediate migraine, seeing a true professional work to resolve my nightmare was a breath of fresh air. He worked vigorously for nearly an hour trying to give my phone a second chance. Unfortunately it was beyond repair. Nik subsequently wrote down a number to submit an insurance claim. AT&T, you have a gem working in your North Kansas store. Thank you again Nik.

Jeff Willard Jr.: I was greeted promptly at the door with a smile and I received stellar service. Nik Racz was courteous and patient. The poor guy was running between 2 different tables at times and still managed to handle my request in a timely fashion. Highly recommended and A+ service! Thanks again!

Courtney Sidwell: Ty is the bomb. He made the experience one to remember will come to this location every time

Tammy Murray: Charged me for three iPads when I only bought one. I paid in full and am still being charged instalment fees. Completely incompetent workers and are so rude when you need them to fix their mistake.

Ethan: Jakota was awesome! He helped us with everything we needed and was super friendly.

Astara Moon: I normally don’t leave reviews unless asked, but received such great customer service here that I feel like I should tell others about the quality of this particular store.Upon entering, I was warmly greeted and had a spot in line reserved to meet with a representative. All staff were patient with me and worked together to help me find the best solution to my confusing dilemma. I will definitely be going back to that same store if I require help in the future and find myself in the area. It carried an amazing sense of community and compassion that is hard to come by in today's age.

Karen Scranton: Very professional service, and though with the application of my screen protector replacement. I in and out in 10 minutes!!!!

Kathy Bruxvoort: Awesome sauce!

Tracy Miller: I would give negative 10 if possible. Tyler needs to learn customer service along with the manager. Long story short, fraudulent activity occurred on our account. It was very obvious that we were upset. All Tyler would say is contact fraud. Not hey let me call fraud. It was, "I can not call fraud, it's a liability". That was a lie, according to fraud dept. In-store personnel contact them all the time!!The manager couldn't be bothered to even come out and talk to us. Supposedly in a meeting, but was able to talk to Tyler for 15min about the situation.I am really surprised any new services are achieved with these two working there.

Lori Sims: Clayton is amazing and so is nik

Robert Ehlke: I was mislead about phone offer.

Mike McKenzie: I went in to buy a new phone. Suzanne was a wonderful help. Quick, Informative, and friendly service.

AkumalnuSamurai: My family has always been using att for a very long time

Victor Broz: Suzanne was extremely helpful and polite. She made sure I was aware of any deals. If the deals were not anything I could use. She did not make me feel pressured. Over all, has to be my best in store experience yet. Thank you again Suzanne for your help.

Metie Roemer: The store and employees are the worst...

Nathan and cartoons Happy dog: This is by far the best AT&T store in town. I’ve been a customer for over 12 years, I’ve always received excellent customer service here. Especially after Covid. I appreciate it.

Eddie Mora: 👍

Cheyenne Dailey: Bought 2 new phones in July and was specifically told a certain amount per month. Each month the price has increased for no reason. Really tired of having a phone plan with a lying company.

Angela Lupole: Slow service! Constantly lags

Josh Ryan: Wow. I get internet for maybe an hour at a time. Cannot seem to even get more than 89mbps. Even with the IP add-on. How is this a thing? I suddenly remember why I have had my own internet for years before I moved. Should be investigated for “providing” a service that doesn’t exist.

Scott Chick: I've been waiting 6 months to be connected to their high speed fiber service and the garbage they have me on now is a joke. My tv is hardwired into the router and it still constantly lags. Called for service and told they can't get someone out until nine an noon tomorrow while I have to go another night without tv. Service is so bad I wouldn't refer them to an ex.

l_Pete_l: Great internet company to work with. Service and customer service is 10 star. They are limited on the speed but in our area they're faster than any other.

Alpha Romeo: Their lousy setup at my apartment complex has nuked the ethernet in port on 5 of my routers. They claim it isn't their hardware, but the only place I have to plug in my routers to is THEIR ethernet port in my wall which is connected to THEIR switch. They refuse to pay for any new routers, and refuse to accept responsibility for THEIR faulty equipment. DO NOT USE!!! YOU GET BETTER CUSTOMER SERVICE USING YOUR MOBILE CARRIER'S HOME HOTSPOTS!!!

Robert Lane: I wish my review referred to the service or connection but sadly, their customer service and response is so poor, I'm not sure I would ever give them a chance to become our provider.Net Vision was somehow contracted to provide Fiber to the City of Fremont Hills back in October 2021, what they did was provide a constant headache. During the initial install in Oct, they not only tore up landscaping on several homes backyards, including mine, but they also cut through 4 homes Irrigation lines. Mistakes happen but they knew they cut thru some of the lines and simply ran their Fiber under the irrigation lines ! April comes around and we are back pressure testing our lines and of course our yard begins to flood, the sprinkler heads don't come on and several have been completely crushed by their trenching machines. Contacted Fremont Hills manager who put us home owners in touch with the Net Vision sight supervisor Tyler, nice guy but apparently works for a tool. Tyler and his team said they don't so repairs of such magnitude and suggested to have the line repaired by an Irrigation company and have them submit the bill directly to them or be reimbursed; what a nightmare.Took 6 hours to dig up my back yard and properly replace the 4 different sections completely cut through, not to mention the 5 sprinkler heads that were crushed. Submitted pictures and the invoice as suggested and 3 weeks later, still getting the run around by the Boss "Steve". How sad that it takes a bad review on Google, a formal complaint with the City of Fremont and a BBB review just to get my 412.00 reimbursed, but here we are.Know what to expect with this company when you plan for good service and fair practices, it may not be as simple as it should be.

april kontak: I am a Joplin customer and recently had my first experience with NetVision customer service. Any time i called, i was immediately greeted by an actual person who could quickly access my account. I was treated with kindness and respect throughout the process. Each team member I spoke with was wonderful. The agent who came out (he had to drive an hour each way) was incredibly efficient, knowledgeable, and thoroughly explained his solution. Absolutely fantastic service. Thank you!

D McMac: Devin, the Net Vision technician did an outstanding job getting us hooked up and online today. We just moved into a condo and have been without TV and internet for over a week. Devin really knows his stuff! We really enjoyed how he worked so efficiently and answered all our questions. To Net Vision: Devin deserves a raise!

Creative Wearhouse: Updated April 26, 2022:At first NetVision was great. The speeds were quick and consistent. However since initially signing up I have had 2 different times where the internet has went down for lengthy periods of time. The first time it took a week .Right now it's been down since the 23rd and they are having to come back tomorrow to work on it again, putting me at 4 days without internet service. I am self employed and work at home. Each time the internet goes down I have to use my mobile hot spot. The work I do causes me to burn through the months maximum data (before being throttled to dial up speeds) in a days time. The last time this happened I was told that someone cut a cable while mowing. Not sure why the fiber cable isn't buried.I could have signed up and had Quantum Fiber installed and running by now. I want to stay with Netvision because they worked hard to provide fiber services to our neighborhood when no else would do it. However if this isn't restored tomorrow, then I'll be signing up with Quantum. I like Netvision and would continue to support their business...but I can not go without internet when it effects my job.

Jessica Ingels: Net Vision has been excellent! The customer service is great and super helpful, the techs that they send out are quick, respectful, knowledgeable of their job, and the service has been very reliable.I highly recommend them!

Ryan Ingels: Easy to get in contact with if need be and great internet service. I haven't had a single problem with Net Vision.

Bryan Reagan: Have tried calling multiple times now, and all I get is hung up on after exactly 2 sec. It would be understandable if it was another business, but an ISP can't have internet phones if their service is going to go out... The company asks to call them in response to my review, but again there is no service line that is usable.

Friendly 316: I kid you not. This company is literally the worst provider ever. I can barely watch movies on anything due to my internet going out constantly. I can never play online games due to always being over 200 ms. This is why your company is going to go under. 3

Alex What: It’s best to call multiple times until you talk to someone who actually knows how to help

Travis D. Schilla: I am genuinely not convinced that this is a real company. I cannot explain how many different employees I have spoken to and the wildly different stories I’ve heard from each of them about what the problem is, how to fix it, details of appointments, etc. We are approaching 2 weeks with the same problem that should be an easy fix. Appointment 1: no show. Appointment 2: showed, but didn’t know how to fix the issue. Appointment 3: no show. Appointment 4: it’s anyone’s guess. If you have any other options whatsoever, save yourself the aggravation, lost wages from taking off work & not having internet to work from home, literally hours wasted on the phone, and general tomfoolery, and just pick a different provider.Follow up edit:I spoke to the Operations Manager and he seemed to take this seriously. I appreciate the follow up, and hopefully this will not be an issue in the future. While I stand by my review, I think it's fair to mention that the company follows up on issues when you raise it above the customer service level.

Becca Williams: Please don’t use this company!!! They are HORRIBLE. Jeff Johnson is the worst!

Mike B: Good luck if you ever have a problem. You will get the runaround on the phone, and God forbid if you ever have a problem on the weekends.Totally not worth it, this is one of the most fly by night outfits I have ever dealt with.

Brad: If you’re looking for a provider that has outages multiple times a week, look no further Netvision will provide that for you.They updated our internet to be faster and after multiple outages they informed me that the part the upgraded to is known to break on them. Real intelligence over there using faulty parts

thats wack: Helen Keller’s eyes work better than our internet.

Kim Goddard: I have no idea how this company stays in business. The internet is the worst I've ever had the displeasure of using. They have constant outages and every time it takes days to restore. After it's restored the connection is so bad it only works less than 5 mins. I wish my apartment complex would consider another company. For now we are using another company and paying for it independently. So much for internet included in rent!

Elizabeth McGhee: There are several store managers but I dealt with Mallory. She was so so good. Knew her stuff. Helped with contacting the main office. Got me a great new plan that no one had offered. Spend lots of quality and patient time with me.

Gypsy Teacup: TLDR: Do not do business here. Find another corporate store, it will be worth the drive... Kansas Expressway perhaps.I got a new phone and in the process of setting it up I had some sort of mom brain moment and set a code when I thought I didn't. Fast forward to an alarm going off and I'm unable to unlock the phone! It was miserable. My husband calls the woman who sold us the phone (she's remote) and she instructed us to bring it in for hands on help. My husband arrives at the store and he is told to take it to BEST BUY 😒 so Geek Squad can factory reset the phone.... We made another call to the sales rep because this made absolutely no sense to us. She called the store and low and behold... they can magically factory reset the phone in the store... go figure 🙄 I could not even believe that they just flat out refused to help a paying customer. I know the fault was mine for messing up the code but why on earth would a phone store not be able to factory reset a phone?! Let alone send you somewhere where they would charge us to do it? They are lazy and useless and will not help you unless it helps themselves. Seriously scummy. My husband says his name was Jack.

Tammy Lawrence: Just bought phone and it's not working the way it should. Suppose to have a stylus andthey have not been helpful at all about correcting the problem. Don't believe they are going to be helpful at allBrand new phone $200.00Will never do business with them again. Also issues with the bill being over the amount they assured me it would be.Also tried to apply for the ACPand everytime I would be just about finish with the application my screen would go blank. And this has happened more than once. On many different occasions. Thanks for the opportunity to complete this message.

Carla Henderson: The store Manager, Mallory and sales consultant, Jack were top notch. They resolved all my issues and carefully explained the services I needed. I came there very confused and left very satisfied with my visit.

Jennifer Russow: The guy that helps us with fabulous

M: I went to the store to inquire about an upgrade. Didn’t intend to do it that day, was just intended to check the price. We talked with Josh White. He told us that we could upgrade my phone and also my daughter in laws phone and due to new pricing out bill would actually go down. I asked him numerous times to confirm. I explained to him that every time we come to this store we are told one thing and another thing happens and we are stuck paying more. He assured me multiple times that our bill would decrease. A couple days later I received an email about our protection plan. A plan that we never discussed and in my over 20 years with AT&T have never opted to take. I went back to the store this week to confirm by billing. To no surprise he lied and our billing had actually increased. Only a an untalented, bad salesman has to lie to make a sale. No we didn’t look at the “paper” he gave us because I trusted what he was verbally telling us. I did not have to upgrade and would not have knowing what I know now. Our hands are tied and we are now stuck with this. I’m sure Josh got his commission and doesn’t care about our situation. Poor, poor service. Flat out liar. I will not go back to AT&T stores.

David Obert: Hope you have a whole day to kill here unless you make an appointment you're not getting seen

Robert DelMar: Fast and friendly. I'd be afraid of working here, because if they don't get a 5 rating they are reprimanded. AT&T be nicer to your employees.

Terri McQuay: Cooper and Jack were awesome to work with and get my husband’s new Samsung S23+ ready to use. Highly recommend them!

Victoria Moore: Cooper was wonderful! Helped me immensely!Will always ask for him!Thanks!

David Walke: Cooper was helpful, kind, concise and informative. Very satisfied.

Christopher Wells: Cooper at this store was with me for over an hour and was over the top patient with our difficult transfer of billing.

Unia Kiima: We waited for 2 hours only to be dismissed at the end of the day. Apparently Cory, our assist, had decided to go home and leave us hanging. No word nothing. A very old man had been waiting for hours. He was sent away apparently he needed Wi-Fi to factory reset his iPhone. This is a simple procedure that any of those young brains could have done for him in a few minutes. How is a 90 year old something going to know what factory reset means? I am sure they hear this all the time but pleaseeee, don’t waste people’s time.If you cannot help, speak earlier so we do not waste our time or yours coming. Meanwhile, I had been sent home to pick up a new form of ID but in the end Cory just had to go home.Be as nice to us when we need help as you are when we are buying your phones.

Bryan Millard: Horrible customer service waited 10 minutes to get checked in. Then if you look at the screen it will tell you the place you are in line. Well they started seeing people that came in after me that walked in with no appointments. I will be calling the Manger and letting them know. Not a good way to keep customers.

Patty Ankrom: Wonderful experience and Jack are the bomb. Wonderful experience!!! Don’t go anywhere else!!!!

Don Clark: Could not help with my issue

Alexis Jones: We have internet and phone service through AT&T. Phone service works great it is cheaper than what we were paying! The gentleman (Tim I believe) that helped us switch was extremely helpful and got us the best deal possible.Internet on the other hand hasn’t been great. When we first got internet they told us that there was a faulty wire underground that they were going to have to send someone out to fix. Well it’s been 2 months and nothing. We have had nothing but issues with our Wi-Fi not wanting to work since then. We have called a few times and have been told that someone would come out but that was just an empty promise. Now our internet has completely stopped working and we have to wait 5 days for someone to come out and fix it.

Jered Shields: Three times I’ve drove to you guys to fix issues I had that I was instructed this very store is the only place to fix the issues I had. Over heating phone, internet password wasn’t correct and Wi-Fi in the wrong name. I drive a hour to you… I had a 57 dollar balance due in 5 days but I must pay that off early to get my name on my account. A typo but still I must pay early to entirely fix this issue I didn’t do. My phone is insured but now I’m told I must go to Best Buy, they’re Apple Store is who fixes warranty issues… tho I have insurance with at&t( why it it’s under warranty)…. My mistake again, and lastly now I’m 3 hours less and you have helped me 0% of my issues: the service number tells me to come to yoh and you send me to someone else. I absolutely hate coming to this store. The service is trash, their personnel need your commission check id assume bc they had 3 people helping me when I bought everything but today I had the least patient person and saw some soul with three workers helping him get a phone next to me

Tristen Wood: Great service and never had problems with them thank you atat for the help I appreciate it

Saturn Saturday: Очередь 3 часа , но всё нормально решили

Vicki Wolff: Logan great to work with

Jeremy Clark: Logan was awesome. Super helpful

Debbie Penn: Logan was one of the most personable, knowledgeable and helpful AT&T employees we have encountered.

Kimberly Maples: Dale helped us with all wireless needs very well.

Meagan Powers: Dale and the team were so helpful in getting my home services cancelled before a big move when I couldn’t get ahold of anyone from calling customer service. Thank you for the friendly customer service!!

Paige Taylor: Tyler did a great job explaining all of my options!

Jennifer Yandell: Nice and helpful employees.

Tamra Flannigan: Great experience with Tyler and Logan!!!

lAngelDub: Tyler was awesome! He was so patient with my questions and he was such a goof! He made the experience awesome! Someone give that dude a raise!

DeAnn Riggs: Worked with Logan today, he was awesome!

Ryan Jones: Was helped by Tyler, he sure that all of my needs were meet. I walked out with all my concerns taken care of.

Amanda Hopkins: Both of the employees that were closing this evening were very pleasant and helpful, it was closing time and they took their time with each customer to help them out. It was nice to see.

david p baker: Tyler was amazing and very helpful.

Selah Paris: Tyler was very polite and helpful. He could answer all my questions for me.

Teresa Witt: Logan was extremely helpful today! He is the only person willing to help me out on an issue. He was professional and very knowledgeable. Go see him for all your cell service needs!

Jeff Smith: Tyler and Dale gave great advice on Direct tv and fixing my phone

David Mitchem: Tyler did a great job helping me trade in my phone. Dale was also a great help!

Sarah Eddy: Very friendly and helpful gentleman, very informative.

Tracey Hohl: Just wanted to say thanks. I have used this store for years. Logan and Tyler were great

Bridget Farver: Logan Hutson did a great job looking at the account and fixing the problem and putting on my new screen saver