Best Local Medical Services Springfield Near Me

Sammy Lea: Terrible! Do NOT GO TO THE ER.My 4 year old son and I waited in the emergency room for 4 hours, with him bleeding from his nose and ears and coughing up blood. We went to a hospital the day prior and they told us his skull was cracked, but the bleeding wouldn't stop so we went here. Apparently a 4 year old with a cracked skull isn't enough for them to hurry, do not go to this place. Go to mercy 10000%.

Dee Reid: Watch a nurse pull strings get ppl back at 1230 am when they was gonna leave. But I having issues breathing exerted n still setting in waiting room 7 hrs now. Not helping me get bk so they do what want for who they want in emergency room up front

Will Stubblefield: Wanted say thank to everyone at the hospital Doctor,Nurses every one.I came transported from Cox Monett to you for intencare and all of you were fantastic folks and you saved my life.I had failure to breathe and even though I was definitely sick I knew in my heart you would save me and make me well as possible and you did.Thank you.

Amanda Dixon: They do so well, from the Nurses to the Dr., to even the security officers. Kudos to you all! It sure helps when you all are so nice to the family/friends of patients as well.

Hannah Parnell: My mom is in the hospital. On multiple occasions her food has been forgotten to be given to her and left to sit, the wrong diet has been sent to her and she has had to wait more hours including a shift change to get food after a biopsy was done on her. She almost went 24 hours with out being fed or given a drink other than something my father went to get her. Mind you she is in renal failure.

Rick Cox: Canceled our neck surgery without any notice and cost us over $1000 OUT OF POCKET for hotel nights and plane tickets.

Darlene Medina: Do not feel their response was adequate I had a procedure 3 days ago still waiting for my results leave message no answer very frustrating

David Tucker: Daughter nearly lost her life in a canoe accident. Everybody from Cox Ambulance to the ER to the doctors were amazing. We are from out of town, so obviously insurance was "out of network". CoxHealth chose to accept our out of network insurance's payment and the out of network insurances contractual amount on 3 of the 4 bills, but on the 4th bill, did not leaving my daughter to pay over $10,000. When I called CoxHealth, they stated that that is a common practice to not accept an out of network insurance's contractual allowance, instead sticking the patient with the entire bill. I agree completely to the charge my insurance says we should owe, but the provider does not care about people using out of network insurance.

Gina B.: After being seen in Mercy's ER 3 times in 2 weeks, given fluids and sent home (they could have cared less) I went to Cox the 4th time. Boy am I glad I did! I had been having bloody diarrhea and nausea for several weeks and was in critical shape. As soon as I arrived at Cox they were on it. I was admitted almost immediately. They literally saved my life. I am so thankful to the staff that tended to me! Thank you!!

Jacqueline Mosqueda: If CoxHealth Medical Center was a game of Clueless, the 7th floor nurses would win. They are clueless about patient care, patient rights, well, anything having to do with patients. Yet, they are excellent at creating the atmosphere of a junior high pajama party. The drama, the bickering, the sugar highs and lows, the lack of adult supervision . Just a bunch of Clueless Cox cash cows playing with other peoples' lives.

Billy Fitzgerald: Great care. Made me feel like I truly mattered. Not just another person.I was really blessed to have been helped by this great staff.

Melissa Glor: We brought my husband to the ER after he blacked out and lost consciousness. We have been waiting to be called back to an ER room for 8 hours with no indication of when it will actually happen. It should not be this difficult to get medical care and attention! Cox needs to do way better!! This is absolutely outrageous.

Shan man 82: Doctor Carr of Anesthesia done an amazing job from first contact to last follow up. I believe Doctor Carr deserves a reward, and recognition for his fantastic work and dedication. Thank you

Dave Dambrosio: 7hrs waiting room. Dirty uncomfortable no water in machine. Just disgusting. Please don’t thank me for my comments, as they will be used to make things better. It won’t and you won’t. Was told I was dehydrated really? That’s not what I was there for. I will never return. The VA is much better. Just Sad.

865 Dent Lab: I'm writing this while sitting in the cardiovascular ICU.Dr. Zolfaghari and his staff are absolutely incredible. He's a solid surgeon and an even better human. Knowing my dad is being worked on by the best heart team in the area means the world to us.The cardiac ICU is full of great people. We couldn't have asked for a better experience. His nurses have been very comforting and informative during this entire process. Thank y'all for giving my dad years more of life and ensuring he's around to see his grandkids continue to grow.When it's game time, this place knows the playbook better than anyone else. A Google review doesn't begin to express our thankfulness and gratitude.

Crystal Baird: No one seems to know what is going on! And when you ask questions or ask someone else for answers they get angry and defensive. There is no compassion or concern and they just focus on passing the blame.

Carla Urbano: Horrible care. Rude and incompetent Doctors. All they want is money.Worst care anywhere.I've been lied to and scammed into unnecessary procedures.I will never

Jeanne Thomas: My father is currently in Cox South, Springfield. He's on the second floor in room 203, bed 2. We live an hour away, and gas money is tight. I keep calling to get updates and every time they tell me his nurse is unavailable. I leave my information so his nurse can call me back, but I never get that phone call. Makes things a little discouraging. Professionalism is not this hospitals strong point.

cindy ellis: Waited in the er for 8 hrs before getting called back and waited 4 hrs in here I am exhausted tired and hungry. The room needs to be cleaned better it’s a little in the nasty side someone needs to be trained to clean er bays. The nurses at the desk are very rude and don’t care about you.As if you are a nuisance to them. I will never be guilty of coming here ever again.

Jackeline Hernandez: I understand hospital has been busy and the staff is probably overwhelmed and overworked but the youngest lady working the desk/check in at the ER entrance was very rude and careless (“she was just releasing someone else for lunch”). Maybe if you make her help her coworkers that are constantly moving and helping she will appreciate her position a bit more. Although you have 6 workers just happily chatting, on their phones and Pinterest while there’s ppl that’s been waiting 12hrs!!!! Bathrooms are disgusting and vending machines don’t take cash.

Maegan Young: Did not help me what so ever and charged me $100. Thanks

Carol Brown: The worst service ever. Would not recommend to anyone. Do not go here

ded drunc: Quick and painless. They dont except my insurance but convince was worth the price.

R H: This place is great I'm so happy I discovered it! I love that you can make appointments online and you get in and out so fast. The staff is very friendly and knowledgeable as well! Thank you CVS!

Sandy Ellis: They are quick and efficent. The medical staff is polite and friendly they do all they can to help.

Shawna Harmon: Always great service

thomas j kelly esq: Very professional, dedicated staff. 🚑 And I thank you very kindly, indeed.

Bunny Lane: NP explained everything & caring. It was the location on E Republic Rd in Springfield Mo

Lee Ann Roark: I have a puncture wound that became infected. Not realizing how serious it could ultimately be I just “doctored” it myself by washing it followed by a splash of hydrogen peroxide and isopropyl alcohol. Bad idea.[OK my cat bit me when we were playing with a string and he sunk his eye tooth deep into my forearm]Three days of my taking care of it resulted in a nasty, ugly, stinky thing. At my husband’s urging I went to the Mercy Urgent Care in the Mager Center at the corner of Republic Rdand Cox Rd.The ladies at the front desk who greeted me were so sweet and helpful. I got checked in right away thanks to Brooklyn and Robin whocould not have been more efficient. Soon I was called back to an exam room. Right away a doctor who introduced himself as Derek, came into examine my wound. He did what a great doctor would do. As he took care of my arm he education me as to how serious it could have been and what to clean a puncture with (definitely not hydrogen peroxide nor isopropyl alcohol). After getting a tetanus shot I went home with everything I needed for the next few days to properly clean, disinfect, and dress my arm, plus a prescription for an antibiotic.I’ve had some terrible experiences in my past visits to urgent care. Thanks to the kind and efficient help from BROOKLYN, ROBIN, andDR. DEREK I feel confident that this painful, nasty cat bite will heal in due time and all will be well.PS I failed to mention that I’m not your average patient in that my immune system is compromised as a result from a kidney transplant and so a wound such as this left untreated could be very serious even deadly.

Lora Smith: Super easy reserving my visit online. Wonderful staff.

Delilah Hargis: Excellent Doctor very much appreciated the explanation on medication. Wonderful advice. Concern about blood pressure.Give me advice on checking it and did.Blood pressure is fine now

Crystal Hamilton: The staff at this location are very good. They are always accommodating and do a comprehensive job. With two active sons, we have been frequent visitors. Schedule online and you will be in and out in decent time.

DaddysGirl99: They were helpful and kind

Heather Leverich: I showed up right when they opened after making an appointment for the afternoon on a Sunday. They were able to get me in right away. I was back in a exam room being treated within 15 minutes. I had a prescription and was out the door in less than an hour. All the staff were very friendly and helpful. They took my insurance and we're conveniently located for me. I would definitely go back again if I needed urgent care.

Nix 89: Horrible front desk customer service. The older lady with glasses is rude and disrespectful. I brought my 4 year old in because she has an ear infection and fever . I asked her how come 3 people who came after us went back before my daughter. She said EXTREMELY RUDELY"because she was a walk in if you wanted her to be seen faster you should have made an appointment."

Freda: Very nice and professional best at what they do and very caring

Mary lou Lewis: An all around good experience.

Susie Frieze: They were ready for me when i got there great Nurse Practitioner definitely recommend

Rod Solina: Absolutely terrible wait times....4 employees sitting around doing nothing. One Nurse Practioner caring for a room full of patients.

Christie Greenway: The office was very nice, cleanThe women at the desk were helpful and open about the wait for a walk inThe nurse who took me back was exceptionally polite and explained everythingNurse practitioner was helpful and interested in helping me.

Jonathan Herron: Incompetent and perpetuating covid through inability to contact an insurance provider. Don't go here if you want good treatment, in fact avoid Mercy all together

Barbara Mitchell: The staff are professional and the office is always clean. I feel welcome when I enter, even if I don't have an appointment. The staff is helpful in finding answers and giving medical advice.

Nicole Morris: This. Place.They coded my visit incorrectly from 11/28/21. I came in for a strep test and they continue to code it as an non-emergent use of an emergency room. THIS IS AN URGENT CARE. I have been fighting them for 15 months. An absolute joke. I have in writing it was coded incorrectly but they REFUSE to fix it, after an insane amount of calls to my insurance and their billing department. GO SOMEWHERE ELSE.

Jordan Nimmo: Mask required policy but employees don’t follow their own rules. Either follow you policy if patients are truly unsafe or give it up. I complied. “Resistance is futile”

Kimberly Youngblood Julian: Do not go here for Covid testing unless you have $364.00 to spend.

Kristian Gilliland: If you’re scheduling your appointment online or via phone, be sure to do so 1-2 hrs ahead of time. You’ll be waiting that in the waiting room at minimum after your appt time.

Warren Reynolds: Made my appointment online, was seen within a short time period after my arrival. Seen by PA J Ellis, very professional, concerned for my condition. He recommended a course of treatment that has proven effective. Will return to this facility if needed

Ash Heaston: So just got here ten min. ago. I made sure phone was charged and brought a blanket because hospitals are always freezing and the last time I went to a cox hospital (south) I had been there five hours. It was horrible. Cox north was fast. No waiting room. Straight to a bed. Doctor came in after being in the room immediately. Every one was super kind! Thanks guys.

Anne: When I took my mother there the ER was very dirty people throwing up all over. Plus my mom had a broken hip and they didn't even catch it on X-rays. Had to go there for the x-ray because it was the soonest to get her the x ray . Right had to do it all over and said wouldn't go there ever again.

Sarah Perrette: Horrified at the series of events that's happened at cox the last few days. 😭💔*Edit*I changed my review because I didn't understand what was going on with my loved one. Im learning more everyday....most of the nurses here have been very kind, informative and compassionate.

Gannen Garoutte: Staff is hateful, bed had puke or something on it when they brought me into the room. Super rude don't bring your family there waste your time go to mercy

Shalala Davis: Came in for pain and couldn’t sit or anything. Told to go home and call the doc tomorrow to get a MRI. They know it’ll be WEEKS before I get that done and they don’t care. I can’t drive due to pain but let’s make sure I can’t get my scripts by making me drive. I’m sure this just cost me $2000 and I could have stayed home over it. Also didn’t get my work note. Sure that will be another $100

Laura Schilling: I was seen at the ER last night for abdomen pain. From the moment I walked in to the time I left, the staff was courteous and the nurse I had went above and beyond. This was my first time there & seeing all the security guards right when you walk in had me concerned initially but after being in there for more 10 minutes, you can see why there’s security. Overall, I would come back to the ER if I needed to be seen after hours like last night.

David Asher: I went from mercy to cox when cox ran a ct scan my spotted lungs were no longer spotted and they failed to treat the massive lung infection i went in for what a sad joke they made bank i still got pneumonia.

Bobby Pastor: One star is way to good for all hospitals in springfield. They need to revamp the medical system for quick and efficient service. Not a 6 hour tour. This is the reason we pay for high medical insurance and can't afford to go to the hospital I think we all need to demand the action to be taken for better service than what we are getting

Patience Nelson: You guys in the waiting room before I went in the psych ward stole my nine diamond ring band I'm still very unhappy that it is gone and am debating on a sue

Allan Kiser: I have had so many family members with awful experiences. Quite frankly, I hope this place gets wrecked by a natural disaster as this would be the best thing for the community.This place kills people.

K. Lavin: They have some real HUGE issues with scheduling. I am on week 3 of calling to get a CT Scheduled. Dr orders and Ins. auth. are there. I have been hung up on, passed to radiology just to be sent back to centralized scheduling where I sit on hold for about 6 min, then get a mailbox to leave a message. I never get a returned call for scheduling.

Brian Clark: This place is a joke. they didn't check my heart or lungs or nothing while I'm sitting here barely able to breath. Been here for over 3 hours so far. They don't care if u die!!!! At least do proper testing before putting someone back to the waiting room

Megan Goins: Once they get you in a room and they make you wait an hour or more before the doctor comes in. When you’re just here for a simple check up. Past month I come in once a week and every time they make me wait an hour or more before I’m seen

Jacob Fletcher: The front desk staff was very nice and helped me with everything I needed to do in order to find the right place. However when I went back to get my physical and drug test they would not let my wife back there although right before that a patients wife was let back there with him. I did not appreciate that I felt like I was lower then anyone else and my wife was not happy either.

Eric Weiskopf: Morgan on third floor went over and above to help a family member

Phillip Barron: This place won't even answer the phone. All I need is a refill on my prescription.

Michael “Steven” Henricks: Cox Health can never answer the phone and then when they do answer the phone you get some lady that's absolutely hateful to you when you just trying to explain what's going on doctors will never call in refills either they'll promise to say that they're going to have all your refills taken care of but then you go a week and a half without your pills worth hospital ever

john casey: If I could leave a negative review I would. My son has had many ear infections and finally got referred to ear nose a throat on the 9th of Aug. We were told to wait for a phone call we did but after a week we tried leaving messages talking to the doctors nothing. Then I call again today (sep6) and find out nothing has been done and he has no appointment. My son is sick again thanks to his doctor for letting this slip by and also this department too. Now I’m being milked again for more money I don’t have going further into debt. Thanks Cox for taking more money and putting my son through more pain. Now he has to wait til the 21st of Sep.

Jaymie Condren: No wait at all compared to mercy 11 hour wait.

Joanna Stoltzfus: The billing department is extremely difficult to work with....to put it mildly.