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1. Lowe's Home Improvement - Springfield

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· 2730 reviews

1850 E Primrose St, Springfield, MO 65804, United States

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Lowe's Home Improvement: what do users think?
Sue Luther: I got the guys a grill for father day. The only problem was when they went back to pick it up in the truck. The first one had dents on it so, they had to which it out for another. That took them a few minutes to get a key. Then they got it home. HAPPY FATHER DAY, GUYS.
Frank Raimann: I have been buying lot of flowers off there clearance rack.
Erin: Took over a month to get my carpet installed after constant reschedules. Was a HORRIBLE experience trying to talk to anyone about it.
Jamie Burchett: I went to the lawn and garden to buy 24 landscape blocks. When checking out at the outside lawn and garden register, they scanned the 24 block. Then, because I had 100.00 bill, they told me I would have to go inside and check out again because they couldn't cash it out there. That they didn't have enough money. Now my bill was 76 dollars, and some change. Do you mean at your busiest time of year they didn't have the 20 some dollars and change? Come on Lowe's you can do better.
Gary Whitehead: Friendly staff and a fair amount of stock
Janet Robinett: Standing in line with my 82 year old father who forgot his wallet. He is a veteran and they pulled d him up by his phone number along with all the info they asked for. Not only would they not acknowledge that he was a veteran, but refused his veteran discount and the manager is still not here. They are intentionally trying to humiliate him.Do not shop here ever.
Woodpecker Peckswood: my review is based on lack of customer service at this location and I come here often. today I just ordered something online and went to pick it up. as I arrived the employee standing at pick up took off their vest and walked away. I look over and see 5 people in the return line. Kenzie and Nate both working customer service . After 5 min or so neither acknowledged me, so I ask loudly if Im supposed to move over to the return line. Nate said yes. Geez thanks Nate for telling me after standing there visible to you for over 5 minutes. Kenzie ended up helping me but lacked basic knowledge how to read the screen and kept referring to my purchase as "the thing with a weird name" it's was a sander.. 😄. so you can't expect to save time or pick up items here with any efficiency because you end up in their slow return line with everyone else. this has happened simular a few times. then another time I purchased $140 at the store and apparently your system was glitching because the cashier told me it didn't work and to run my card again. well of course she ran the purchase twice but I only received one receipt. so I didn't know until I got home and my bank account is empty. I called and was told to come in to fix it. when I did I couldn't get the customer service person to give me the refund it turned into a, get me your manager situation. just ridiculous! clearly hiring the youngest people that have zero clue how to treat a customer or have any sense of urgency .. everyone is aloof and annoyed they have to help a customer. well im annoyed at this branch and your lack of management and training so you get a deserved review.
Tina Marie Foree: Quick service
FristMajor One more time 365: Interweb search brought myself here for a tool, stated Lowes had wrench in stock. No there could find it. Finley had too order from Wally world!
Dennis E Mathis (Chief two Dogs): If you need it they have it easy to find good prices.
Mitch Ridout: Has most everything at good prices.
Jeff Engle: Had a return & everything went well. I looked around a bit,
rumi mitts: Great planet
Caleb Carlile: Great customer service
Trisha Marie: It's just like any other Lowe's, sometimes they have what you need, sometimes they don't. The staff kinda seem like they care, but usually seem confused when you ask them anything questions.
Lydia Trowbridge: The location of items isn't clear or correct. When I ask associates. They have no clue and ask other people who have no clue, but when I ordered online, they find it no problem.
A. Sch.: Other than not enough staff to help you, I always end up going back to Lowe's for good quality products and fair prices. They let me take my dog in too, which he loves!
NaCole Shortt: Good variety of products and helpful services for our Home improvement and small business needs.
Letitia Young: Found everything we needed thanks to some very helpful staff. As it's Sunday, the store was quite busy. I recommend visiting outside of peak times.
Mike Walker: It's a lowes, good employees, lots of people to ask for help
Jamille Twedt: Absolutely love Lowes. When I walk in, I feel comfortable and excited about the possibilities for improving my home. Selections are superior, prices are reasonable, and customer service is exceptional.

2. The Home Depot - Springfield

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· 1995 reviews

2104 E Independence St, Springfield, MO 65804

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The Home Depot: what do users think?
T. Burks: They have it.
May Thompson: I am livid. I spent 1,400 on a refrigerator that arrived(Tuesday) damaged, so I refused delivery. Wednesday I canceled the replacement and requested a refund. I was told 3 days. Well we are well into the next week and still no refund. I would like to thank Kirk and Betty who are trying to help me actually get my refund but Home Depot needs to do something to change the way they do damaged appliance returns. The customer should be able to go into the store and get their refund the same day if not the next they should Not still be out $1,400 a week later.
Tori Stallings: Handled my out of town with great care and were super friendly
Beckie Blakey: Went to buy flowers...Great choice in plants. Plants are healthy and well taken care of. Good variety, price comparable to other places.
dennie ford: Be back soon Thank you
William Whaley: I remember a few years ago when Home Depot employees were so helpful it was the best costumer around . Not anymore !!! I shop at Lowe's now , at least Lowe's tries to help.
Jarod Somirs: Always have great deals on my Rigid tools and they also carry ECHO products! So, win win IMO!
J phunk punk: Not bad. I'm more of a Lowes person. You can get what you need from HD, too.
Darrell Smith: Spent 40 minutes in the store. 1st employee sent me to wrong isle could not find item. Second employee said was too busy and would have someone sent over. 15 minutes later had to ask again. 3rd and 4th employee could not find a simple water line for a sink.They finally suggested I go to the pro desk for help. I realize good help is hard to find, and I try to support local businesses, but amazon had it to me next day on my porch. Have experienced this more than once.
Glen Loftin: The place to go for pros and pro contractors for building materials. They are professional, fast, and friendly.
Fred Evans: Delivered to this store. The people were great and I was out in less than 2 hours. Thx
Kayla Sterling: All their plants are pretty over priced but healthy!
Lauren Temple: Not my favorite place to shop but my parents do
Dillon Brewer: ***Update*** it’s been over a week since I cancelled the order and I still have not received a refund….. I had a terrible experience with Home Depot's delivery. Despite placing an order online and providing my contact information, they never called to schedule a delivery window. I figured the first time was just a glitch in their system, however when I rescheduled for the next available date and set the four hour window for 7:30-11:30am they scheduled me the day of for a 12:00-4:00pm delivery. When I reached out to customer service for assistance, they were unhelpful and seemed indifferent to my problem. I had to take time off work to wait for the delivery that never arrived. I will not be using Home Depot's delivery service again and would caution others to consider alternative options.
Dawn McAdams: Nice people very helpful
E Wise: They carry Stanley tools online but barely any in the store. The labels on the Husky tools that they carry in store stated they were made in China, but tools are one thing I won't buy China made. No cashiers when we went, self checkout only.
Cindy Byers: Had several employees on almost every other aisle who were all able to answer questions and help with locating all the hardware, tools, lumber and stain for my project. Store was well organized and clean as well
Rick Stein: Good timing.
Johnathan Sensenig: Been shopping at Home Depot for over 20 years.
Fred W: Nice store . Wish inventory was better but overall good
Anthony “Ant”: 😁

3. Lowe's Home Improvement - Springfield

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· 2514 reviews

1707 W Norton Rd, Springfield, MO 65803

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Lowe's Home Improvement: what do users think?
Ron Taylor: Got what I needed,huge selection. Not as busy as it use to be easy in and out.
Raymond Schaffer: Only went for a couple things and to have a key made. They had both items I went for, prompt and very polite service, and the key they made worked better than my original key. Great experience
Michelle Matthews: Great customer service! They are quick and thorough
Belinda Knight: My Assistant in the Plumbing dept was beyond amazing. He worked on the part I needed for at least 30 minutes. I love Lowes.! They have everything. Or something else that is not quite the same, but will work.
Jonathon Campbell: Lawn n garden manager great guy helped me out alot thank you Andrew
Adam Grant: I hate this place I never get help when I need it and staff is always rude or acts like they don't care about what you have to aay
Terri Cathey: I did 3 stars because of the available help to help load your purchases in the store and while leaving. As a woman sometimes it would be nice to have some help with the heavy and or awkward items.
Nikki Pritchert: Love getting new stuff here! People are very knowledgeable and helpful when looking for what you need!!!
The Shadow: Great , clean store...not much help
Peyton McNamee: Jeff Lebar from appliance was awesome! He was very helpful and kind when we were having issues with online purchasing! 10/10! Thank you so much Jeff!
Whitney Vasquez: Went for several items and they had none not one of the things we needed
Richard Shaffer: In and out fast more helpful than Lowes in Calif.
Samantha Edwards: Always good deals on items I need! However where have all the paper lawn bags snuck off too?🤷‍♀️
Danny Hicks: Garden department is great.good service and great people
Sherry Williamson: Not very helpful employees.but the ones inside the front door was helpful they told me where I can find what I was looking for... And pretty much wish me luck..
Trevor Robert: It has been a real pleasure working with Lowe's over the years. Their staff is friendly and knowledgeable and the products are superior in my humble opinion. It's like going on a field trip in the garden area and all throughout really, the design components are among the best.Delivery staff are hard working and super nice people who can meet your requirements professionally.Thanks for helping me through a complicated ordeal, I'll be back!
Warren Drake: Bought some shrubs
Clayton Tindle: Well one location is right off 44 @13 kansas exporessway
Michael Shoemaker (Mike): Busy, somewhat low on some spring time stock. Friendly staff
M P: Usually have what I need
Ann Cook: Such helpful associates!

4. Menards - Springfield

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· 1283 reviews

500 N Eastgate Ave, Springfield, MO 65802

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5. Menards - Springfield

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· 1160 reviews

3803 W University St, Springfield, MO 65807, United States

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