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1. Menards - Springfield

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· 1283 reviews

500 N Eastgate Ave, Springfield, MO 65802

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Menards: what do users think?
Joe Sainz: I originally rated the pick up service a one star nine months ago. I decided to use them again because the prices are hard to beat with the 11% discount. I have to say they have stepped up their game and as a small business owner I will continue to use them for the great prices and service. Thank you for reading the reviews people post and for making changes to better serve your customers. I have withdrawn my previous one star review and replaced it with this one. GREAT JOB to all team members!!
Martha Poirier: One of the cleanest home improvement stores you are likely to find.
Brian McRae: So nice !
Laurie Wolters: Love this store
John: I go here a lot and never have had any issues. I recommend downloading the Menards app to find stuff in the stop easier though.
Teresa Barker: Miscommunication between staff, one person says one thing, another says a different thing.
Brandon Lauthern: One of the cleanest home improvement stores you are likely to find. The staff are attentive and the prices are good. You will find things that are not on your list... and you will buy them. It's ok. I give you permission.
Pam Callaway: Great service at the Customer service returns!
Susie Rea: Bought a self propelled Troy Bulit mower from Menards and it was to slow for me. I am 6ft tall so I walk fast want a fast self propelled mower. Called and spoke to the manager at the Eastgate location and he informed me that once I put gas in it, it's mines no return or exchange for a faster one. Sold it at a loss and went to HOME DEPOT asked about their return policy on mowers and was told if it didn't work for me I could bring it back no problem. WILL NEVER BUY ANYTHING EVER AGAIN FROM MENARDS. They do not stand behind the products they sell..
Dan Compton: Nice store nice employees stock is good
Bryan Snow: Friendly enough employees. Hard to find any if you need assistance though. Checking the website/app is useless because half the stuff they say they have isn't on the shelf so you have to hunt down an employee to help you, and they tell you it's 'upstairs' and except you to know what that means (it's basically 'in the back' and they would have to go get it).
David Fraley: Do NOT buy anything that says SPECIAL ORDER! They will charge you a 25% restocking fee if you have to return it for any reason. LOWES and HOME DEPOT has never done that to me. I would give them zero stars if I could. And this after I spent over an hour completing the return process. Outrageous. Will not do business with them again!
Tammy Miller Agee: Nice store to shop in.
Karen Casteel: New tin i bought is dented up. Drove 60 miles to get it. Offered a $2 discount for damages. Should have left it behind. Never be back.
Jeremy Towe: Always better than there competition.
Paulbo D.: no veterans discount
Harry Holmes: They only come in six ft. section. Off the top of his head. Did not even look at a computer to see if could be special ordered.
Brett Waggoner: I wish there was a -5 star review possible. I had the worst experience and couldn’t find anybody to help me. And what store does not carry SDS hammer drill bits? I’m going to Lowe’s for now on.
Gary Stewart: Don't allow kids under 16 here even with a parent
Cynthia Anderson: I love this store. If you need it, they have it. If you don't need it, they have that too!
Barry Linville: Always have what we need...friendly service!

2. The Home Depot - Springfield

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· 1994 reviews

2104 E Independence St, Springfield, MO 65804

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The Home Depot: what do users think?
T. Burks: They have it.
May Thompson: I am livid. I spent 1,400 on a refrigerator that arrived(Tuesday) damaged, so I refused delivery. Wednesday I canceled the replacement and requested a refund. I was told 3 days. Well we are well into the next week and still no refund. I would like to thank Kirk and Betty who are trying to help me actually get my refund but Home Depot needs to do something to change the way they do damaged appliance returns. The customer should be able to go into the store and get their refund the same day if not the next they should Not still be out $1,400 a week later.
Tori Stallings: Handled my out of town with great care and were super friendly
Beckie Blakey: Went to buy flowers...Great choice in plants. Plants are healthy and well taken care of. Good variety, price comparable to other places.
dennie ford: Be back soon Thank you
William Whaley: I remember a few years ago when Home Depot employees were so helpful it was the best costumer around . Not anymore !!! I shop at Lowe's now , at least Lowe's tries to help.
Jarod Somirs: Always have great deals on my Rigid tools and they also carry ECHO products! So, win win IMO!
J phunk punk: Not bad. I'm more of a Lowes person. You can get what you need from HD, too.
Darrell Smith: Spent 40 minutes in the store. 1st employee sent me to wrong isle could not find item. Second employee said was too busy and would have someone sent over. 15 minutes later had to ask again. 3rd and 4th employee could not find a simple water line for a sink.They finally suggested I go to the pro desk for help. I realize good help is hard to find, and I try to support local businesses, but amazon had it to me next day on my porch. Have experienced this more than once.
Glen Loftin: The place to go for pros and pro contractors for building materials. They are professional, fast, and friendly.
Fred Evans: Delivered to this store. The people were great and I was out in less than 2 hours. Thx
Kayla Sterling: All their plants are pretty over priced but healthy!
Lauren Temple: Not my favorite place to shop but my parents do
Dillon Brewer: ***Update*** it’s been over a week since I cancelled the order and I still have not received a refund….. I had a terrible experience with Home Depot's delivery. Despite placing an order online and providing my contact information, they never called to schedule a delivery window. I figured the first time was just a glitch in their system, however when I rescheduled for the next available date and set the four hour window for 7:30-11:30am they scheduled me the day of for a 12:00-4:00pm delivery. When I reached out to customer service for assistance, they were unhelpful and seemed indifferent to my problem. I had to take time off work to wait for the delivery that never arrived. I will not be using Home Depot's delivery service again and would caution others to consider alternative options.
Dawn McAdams: Nice people very helpful
E Wise: They carry Stanley tools online but barely any in the store. The labels on the Husky tools that they carry in store stated they were made in China, but tools are one thing I won't buy China made. No cashiers when we went, self checkout only.
Cindy Byers: Had several employees on almost every other aisle who were all able to answer questions and help with locating all the hardware, tools, lumber and stain for my project. Store was well organized and clean as well
Rick Stein: Good timing.
Johnathan Sensenig: Been shopping at Home Depot for over 20 years.
Fred W: Nice store . Wish inventory was better but overall good
Anthony “Ant”: 😁

3. Menards - Springfield

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· 1159 reviews

3803 W University St, Springfield, MO 65807

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Menards: what do users think?
jeff thomas: Store wide rebates watch for those events
Russell Stamper (PapaRuss): I have too many projects going all the time so a trip to Menards is always fun! They have just about anything I might need, but not everything. Prices are usually pretty good, but not always the best. I always do a quick price and availability check before actually hitting a store. Menards is often the winner!
Micheal Miller: Always fast and easy check out..
Onie Chambers: Worst experience I have ever encountered at a lumber yard
Haley Nichols: Employees have absolutely no common sense, customer service skills are lacking. It's an act of congress to return something.
TomW 8073: It's big. I'll give it that but I don't like their 11% rebate scam, why not just charge less. Maybe I would purchase more there with lower prices. I'd like to know the percentage of people that actually mess with the rebate, otherwise they're basically overcharging everybody 11%.
Bobby Hashagen: Beautiful flowers and assortments. Great prices and clean store. Everyone was helpful
Clell Harmon: Great hardware store. I've never not been able to find what I needed there.
Joanne Eide: Thank you Sarah, mgr. Of Paint department for being a big help in solving my stain problem.
M R: It's a Lowe's... It's a Kroger..? It's better!Their selection of extension cords is impressive. Paracord, Snacks, Superglue... The works for a project of any scale. Friendly prices, an online catalog, and the stairs in their lumber section are a marvel of store design.The checkout experience was a first for me, but was made easy by a very friendly student cashier.Menards is a biblical experience. Render unto them.
Jackie Redding: I’m pretty disappointed in the West Spfld Menards location. We asked if they delivered and stocked the roof with the shingles we were purchasing and were told yes. We clarified that we needed them conveyed onto the ridge in which we were told by THREE different employees yes. Well, delivery truck shows up with a forklift and says they don’t deliver to the roof & that this happens all the time with Menards. I called to ask for a refund, spoke with Mark the supv & he was pretty rude. He told me it would be a day or maybe 3 that he’d get back with me after he checked with the employees to see what their side of the story was. I’m not sure I will shop here again…& if I do this will need to be made right.
Allyn Schroeder: The lady that works customer service is passive aggressively rude. She hates to be bothered and she clearly hates her job or conversing with the public
Jamey Willhite: It's big there is everything u could think of friendly people and staff it's really nice inside I get some pictures
Danny Hinrichs: Fast unload
Christus miles es scriptor: I truly regret doing business with this company. I special ordered windows for my home. I ordered in October they arrived 2 months later and were not what I ordered. They re-ordered them and the right windows arrived later February. The windows were wrapped up pretty good, but with a flashlight I inspected what I could see, no broken glass or screens. When I installed them I noticed the insides of the windows were scratch up. These were special order from Germany. Very disappointed with the lack of quality with the Jeld Wen windows I received. I literally have spent tens of thousands at this store in the past year. Never again. In addition, management was no help.
Sabrina Greshman: People was really nice
Jason Sargent: Update-Menards still has a great variety of items. They seem to price things a little better in the store. The item I purchased for $249 was tagged $249. Better than before where the price indicated was reflecting the 11% rebate. Although online the price was listed for $224. This is what brought me to the store. The item was listed for $224 with a statement "get 11% off with rebate." I knew this would be Menards cash but they made it look like the 11% would be additional. Wrong, the 11% was already deducted from the ad price. Kinda feels a little manipulative, doesn't it?Anyway, I like the store, the volume and the selection they offer. I would go more often and buy more but the menards cash math is off-putting. I think Menards could give the competition a better run for their money if it weren't for the rebate trickery.Anyway, clean store, clean bathrooms and friendly staff.Original review -Menards has a great selection. I have found several things there, including some landscaping stones for a raised flower bed and have been happy with those purchases.I do appreciate the lower prices on some items, but I do the math because the advertised price is with Menards cash included, which I do not like. You can't say the price of an item is 10$ if you have to pay 14$ and get 4$ Menards cash in return. That part of the process is frustrating. Most of the time I can find the items elsewhere for a price somewhere in between the price and the rebate with less hassle. I still like the selection and I will probably go back. But I buy less than I would if it weren't for the Menards cash.
Alex Hennis: The selection of merchandise is impressive. However, some young girl working the front really ruined my wife's shopping experience by being rude. You can definitely find what you're looking for, but beware of an entitled young girl. (It doesn't help when a young male employee is standing there trying to get a date). God help this young generation.
Anthony Massimiano: Always a great place to pick up random stuff, everywhere from building supplies to food. Love Menards pricing and selection.
Mary Cunningham: 1 stop for what I needed - got a bunch of seeds & paint

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