Best Insurance School Saint Louis Near Me

Suzanne Engel: Getting ready to retire. No one can be transparent when explaining how much you will be getting. Rude when you ask to many questions regarding the exact dollar amount. They tell you that actuaries figure that out. The amount reported to the retirement system from HR is incorrect for starters. They leave one to believe that they are not solvent. The latest is that they are over a month late getting statements out.

Brian H.: My review has nothing to do with this office (the nearest office to our house) per se but rather AAA services in general, specifically its towing services. I have been a AAA member for 30 years. My wife and daughter are also members. Long story short, I needed to take one of our cars, a 1989 Porsche, to the dealer for repair. After driving about 20 miles from our home to within 150 yards of the dealer, the car died on South Hanley. I called AAA for a tow and also called the dealer to try to jump the car. I called AAA at about 1:50 pm but was unable to talk with someone. Instead, I exchanged texts with a chatbot, during which a St. Louis County policeman pulled up to check on me, so now I am talking with him while trying to keep the chatbot on line. I wanted to advise AAA that I was on a busy road near a busy intersection (Manchester/Hanley) but the bot never gave me the ability to do that. The bot told me a truck would be there by 2:50 (one hour). During the interim the dealer tried to jump the car but was unable to do so. The dealer asked me whether I needed a tow. I said I had called AAA and was promised a tow (at that time, it was about 2:40) and the two mechanics left. Shortly thereafter, AAA sent me a text. The tow would not be there until 3:30. Eventually 3:30. But wait, a new text: 3:30 became 3:10. But then became 4:45 (nearly three hours after my initial call at 1:50). In the meantime, a Maplewood policeman pulled up and said that I needed to move the car soon because the street was busy and would soon be busier. He offered to call a tow truck. I asked him to do so. About five or ten minutes later, a tow truck appeared and towed the car to the dealer, charging me $70. (Normally, a mileage fee is also added, but given that I was 150 yards from the dealer, that was waived.) The dealer also charged me the mechanics' time, trying to start the car and performing some preliminary diagnostics. The dealership does great work, but it is not cheap. I probably would have incurred at least some of same charges for diagnostic work had it been performed at the dealer, but not all of it. I then received "good news" via text from AAA that the driver would arrive by 4:20. Too little too late.

Larry Whalen: Positive:Professionalism,Quality,Responsiveness,ValueLinda is the best agent i have ever dealt with,she gets the job done everytime and done right Insurance Source is the only option.Thank you for years of service.Larry Whalen