Best Chrysler Dealer Saint Louis Near Me

Scott Nolen: Another FLAWLESS service experience! The dealership obviously cares about the customer experience and Kassie is the epitome of that!!

Kevin Schubert: Great Experience timely service Kyle Kovar and Dan Schupan are top notch professional service advisors thanks so much for taking care of my Lincoln Mkx definitely would use the service again

Vickie Carter: Always helpful and friendly. They go above and beyond!!!

Brenda Floyd: My Service Adviser kept me well informed. My issues were resolved.

Lisa: Brett very helpful. He explained everything to me. Everyone did a great job. Thank you!

Will D: Great group to work with. This was my second experience, and won't be my last. Exceptional compared to others I've experienced in the past. Working with Steve in the body shop has been nothing short of a professional and enjoyable experience. In a tough time they went above and beyond to make things as easy as possible and represented me well through every step of the way. Could not recommend them more! Thanks

myron payne: The dealership really care about it's customers service. I don't like the fact being charged for a vehicle diagnostic when I know what service I wanted for my gehicle

Phillip Huber: Great people to work with in person and over the phone/text/email. Process was easy and the team addressed all of our questions. Love the new vehicle!

John Shadley: Great buying experience with no surprises !

S E: I've had a couple bad experiences here; even with an appointment, minor things take several hours. That wouldn't be an issue, but the service department had an attitude as well. I've also been waiting several months for a call back about a recall. It's frustrating enough I'm considering not getting another jeep when I upgrade.

Dan S: Just an oil change and tire rotation but Kassi was terrific. So pleasant, very communicable, and made clear that she was there for any questions or concerns. When I DID have questions, she was legitimately happy to answer them. Due to a scheduling confusion the service was going to take longer than expected so she arranged to get me a ride home until the car was done. Everyone else was happy and helpful, and each person said “hi” and made conversation. Thanks, Kassi and SoCo Dodge!

Katina Light: My service is always excellent that’s why I keep coming back

Nina Murdick: Everyone was so nice and understanding. We always have and will continue to buy our vehicles there.

Tyler McDonald: Parts department is terrible and every vehicle is priced higher than dealerships around town. Plus the seemingly automatic response to any review doesn't help.

Marcel Rice: They always take care of me shout out to BRAT THANKS FOR THE GREAT CUSTOMER SERVICE

Jaclyn Revier: Trey was super helpful and knew exactly what I was looking for! There was no pressure to buy. A real pleasure to work with him in buying my first brand NEW Jeep!

Mark Connoley: They did a great job on our car, looks as good as new!

Frank Marten: Taken my 2016 Jeep in for oil change. Was met by Service Advisor-Greg Brock, who was very proficient and friendly taking care of my needs. A lot of construction going on at service department. Impressed on their assistance with shuttling to the waiting area in the New Car Dept. Great experience all around, completing the service in a timely matter!

darlene lato: Tyler served us well! Thank you

Carla “Mz. X” G.K.: They're super nice and the manager is really compassionate.

Mary Ellen Roussin: Dorian and Tim gave us 5 star customer service, with an honest straight forward sales approach.

ChillGamerMac: Dealer was very helpful in finding me a car around my budget range the first time I came in. Was driving out the same day. Great service all around from the dealer to the financing.

Oscar Martinez Moctezuma: Marvin was great, Its nice to have someone that speaks spanish

bouncers innovation: Marvin was great. He helped me get my car in and out quickly and was very friendly.

Samantha Paige: Went in browsing vehicles and spoke to Gabbi and she was really great and made me excited to purchase she didn’t pressure me or anything and answered all my questions I look forward to going back and getting my next car from Gabbi.

Asmir Alimanovic: Really great place, me and my wife are in the market for a car and buying can be stressful but Gabbi was amazing and made the experience stress free and really enjoyable and we look forward to purchasing our car from her and All Star Dodge.

Michaela Munzlinger: I bought my car from Gabrielle and I honestly couldn’t have had a better experience! The process of buying a car is stressful and not only did she make it easier, she was so nice and treated me so well!

Kira Parker: Chaz was such a great help. Always Kind and sweet. Chaz helped me purchase my very first car. I texted Chaz and told him my situation we scheduled a date and when I came up I didn’t know what I was looking for told him I just wanted something that would get me from point A to point B he showed me the jeep Renegade I Fell in Love with it when he let me test drive it. I did not know I was going to drive away in a jeep. I just wanna thank Chaz so much for helping me find something for the second time around. Always go above and beyond

Lawson Davis: Great service thanks to Landon, helped me choose just the right vehicle for what I was looking for I’m truely thankful of someone so kind and empathetic

hannah straatmann: I had a great experience with the help of Landon. He was very attentive and polite. I got all the answers to my questions. All star Dodge has a great staff.

Nathan Leonard: Outstanding dealership represented by the outstanding staff such as Mr. Vance. Class act!

Seth Beckley: I came in last week looking to buy a new car and a handsome young man named Landon came out right away was showing me around the lot. He was very police and knowledgeable about everything on the lot. He was a great help in leading in the right direction for my next vehicle purchase 10/10 experience thanks to Landon. if you are looking to buy a car he will have all your answers!

Mike Rains: Landon Vance has been an excellent help answering all of my questions regarding my next vehicle purchase! Will 100% be shopping with all star thanks to him!

Evan Resnik: Landon is an excellent salesman and will give a great car buying experience very professional and will do his best to make you happy with your purchase

Kristy L: Landon Vance is a knowledgeable , young, and enthusiastic salesman. Highly recommended him if you need help finding the right vehicle.

Emma Kozemski: Landon Vance is the best! I recommend this place 10/10

Tyler Culp: Landon Vance showed true professionalism and was very helpful/knowledgeable.

Madison S: I went here a couple of days ago to look into a new vehicle, the person that helped me was Landon Vance he gave me a lot of great information! He had great service and they had a great selection of vehicles, I will definitely be buying my next vehicle from here!

Chris Denny: Nick helped me out, and made the entire process super simple, was so informative through the entire process, and will definitely be back for our next!

carly frederick: We had a horrible experience just trying to get our durango's issue diagnosed after breaking down 3.5 hours from home. They had our car for 7 calendar days (5 business days) and still didn't figure out 100% what it needed. Finally told us that even if they could, they were so busy that it would be another week before they could fix it. We had to spend $750 to get it transported to our home town. It turns out the engine was blown. Could've saved us a whole lot of money between rental car and transport fees if we had known that earlier.

AimWaa Herron: Great experience buying my new 2023 Dodge Durango R/T! Cliff was the most attentive and hard working salesman I’ve ever had. The finance guy was most helpful and made the finance experience easy as well. Go buy a car from them you won’t be sorry!!!!

Big John: To the staff, thank you so much for everything you all did for me. My vehicle has had a horrible first year and was a deep investment for my wife and me. In specific, our 2021 Jeep Wrangler was purchased at another dealership in Missouri, and we have had Lemon related issues with this vehicle since we owned it. So just to say, when I took this Jeep to other dealers for service, I was blown off, and I do not think they had the expertise, knowledge or experience to really get to the direct cause or root of the problem.The Jeep had numerous recalls, and was driving erratically with a surging engine, funny coolant smells, and a high RPM idle. It drove uneven and uneasy, and not commensurate with how a new Jeep would normally operate. I felt like I spent $43,000 on a rebuilt or salvage type vehicle that was complete junk coming off the assembly line. Nobody would help us with these issues and another local dealer service department was less than helpful, in that they would not (or could not) identify the problems. Once I contacted Jeep FCA in Michigan, my case worker told me to take it to another dealership in my area which was Cassens.From the first moment I called, I talked with Steve in service who was extremely polite and friendly. He was genuine and even though I couldn't initially get in for an appointment for two weeks, he was very empathetic to my situation once I explained it. The date of my appointment was 11/07/22, and when I brought the Jeep up, I shared videos of the issues, along with previous service documents. Steve advised me that Cassens had top notch mechanics who know these vehicles up and down and guaranteed me that they would get to the bottom of what was wrong with the vehicle. They definitely did that.They took wonderful care of me and some of the nicest people you would ever meet.

Peter Miller: Great service advisor very friendly and great service technician! They go above and beyond!!

STEVEN GREEN CLAN: Been a customer for 4 years. Great service and prices. See Wes in service very honest guy.

Ariel Arnett: Brought my 2021 Jeep Grand Cherokee to Cassens to have body work done after an accident. Dave and his team are rockstars! The communication from Dave throughout was appreciated and the end result felt like a brand new Jeep, inside and out. There are simply no words to express my gratitude. I will not take my Jeep anywhere else from now on. Keep up the good work!

Nam Vet 70: Highly recommend Cassens. Steve Lane handled my trade in and order of new 2022 Pacifica Hybrid. First class dealership and sales experience.

Tiktok Don'tbanme: Justice for Alexander😞 he’s a great guy

ItalianStalion 23: stop being rude to your son alexander cassens. we know what you did to him.

Riffik Morningstar: Treat Alexander better, he’s your family!

Michael Mahaffey: Great service, nice car lineup, fair prices. But the owners son Alexander told me they adopt kids from Russia and let them starve, then throw them out on the streets..

Tyrus Migliaccio: Horrible experience

devin byrne: I was thinking about purchasing a new jeep but it seems there isn’t the brand new “2022 helping your son edition jeep” I guess I’ll have to look else where.

Spectrum Games: You abandoned Alex cassens, THIS DEALERSHIP TAKES KIDS FROM RUSSIA AND ABANDONEDS SPECIAL ED KIDS

Kevin Johnson: They charged us over 1,500 they diagnosed the car and claimed it was fixed my girlfriend picked the car up last minute on her way to work it wouldn’t start on the lot so they had to jump start it, they tried to tell her it was probably a bad battery, but the battery is brand new we bought the battery first when we started having the problem before we found out it was a problem that has to be fixed at the dealership . She gets off work at 1:00 am the car still has the exact same problem it had so it won’t start she’s out in the middle of nowhere in the freezing cold with a car that won’t start. Since I’m out of town there’s nobody to go get her.. she will most likely be sleeping in freezing temperatures. If she lives through it we will be contacting a lawyer to see what our options are for repercussions…

Jodi Bitton: Owning a business myself, I always look for that extra experience. I was able to get rid of a lease with another dealer and earn a decent amount of equity to turn in my SUV. I was hoping to secure a new vehicle, but in this market was unsure of how easy it would be. I had been to countless local dealers looking for a hybrid Chrysler Pacifica. My husband located Cassens after our efforts here locally had all failed. Not only were the dealers locally charging over MSRP for these vehicles, but weren’t accommodating or honest. From the first call with Cassens, my husband was finally assured good and honest people did exist in the car business. We’re from St. Louis and drove an hour to purchase and do business. Holly our sales advisor was wonderful and truly down to earth. The finance manager Dustin equally as pleasant. Buying a car in this market could have been a completely different experience, but I’m truly appreciative of this family friendly dealer. Thank you for a seamless and truly enjoyable buying experience.

Brent Geary: We have bought three vehicles from Greg Jantz and let me tell you...awesome to work with.He is never pushy and always upfront with prices and trade in allowance. We recently ordered a new wrangler from him and he has been available to answer any questions, even on his days off.On the service side of things...Mike the service manager goes above and beyond. Going to bat when you need him and backing you up. He has been more than patient with our claim and personally worked with Chrysler to help get things resolved. Honestly I have not found a better all around dealership in my 30 years of buying cars. Even Dustin in financing was a pleasure to work with and caught that the last dealer owed us on a warranty/trade in refund. Sure enough...$3200 back that the original dealer failed to inform us of.Bottom dollar...if you need a new/used car or need your current car serviced...don't go elsewhere. Cassens is the place

Terra Whaley: ordered a car and waited about 6-7 months for it to be delivered (no fault of their own), a situation in financing occurred (again not their fault) i was told my car would be moved to the back so it couldn’t be sold, while we waited for some things that needed checked out, and my car ended up being sold out from under me** update ** they commented on my facebook review & said i was lying AND then called me, upset that i didn’t leave 5 stars. yikes

David Cote: Selling and repairing dodge

Joey Votoupal (El Jefe): Its always a pleasure buying from Cassens!

Christian S. Leonard: I was contacted for a “special” Customer Service Appreciation event, they gave me an appointment… with specific persons to ask for and a code to give upon arrival.When I got there, Connor, had me take a seat and just asked what I vehicle I was looking into and when asked about the event that they gave me all this information for, he initially said “oh, that event was for Memorial Day weekend “ so I was confused and explained to him about the invite to this “special” event and he said “we have events every week”. So explain to me why I had to setup an appointment and be given these names and a code?I attempting get more information on this event I had an appointment for. Connor went and spoke to someone, came back and said “it’s just an extra $500 dollars discount”.Well I’m not one to go through all that only to get vague information for “just an extra $500 discount”. So I said I wasn’t interested in anything without more information and left.Either he wasn’t interested in a sale or just didn’t care which is a disappointment because I bring my Jeep to David Taylor Ellisville for all my repairs and services and have always been happy with every service. Guess that’s just in the service department.

John Vaughn: Thank you for all your help before, during, and after the purchase of my Gladiator! I love it!

Erica (Er1190): Very happy with the service from Alex. He was very personable and knowledgeable. Great customer service and will buy a car in the future from him.

timothyhulsey: Ted Gann is easy to work with and has great product knowledge. Highly recommend anybody needing a sales person to use Ted Gann

Casey Coulter: Worked at DTECDJR shortly in 2020 before returning to my nursing career. Became great friends and family in the short time. Have remained friends with many since. I've worked with Tedd many times looking for the right vehicle as well as am now again. Nothing but wonderful knowledge and understanding. Always kind and fun to work with. Does all his research and takes your opinions respectfully and does whatever he can to make it possible. I'll keep working with him and have a few kiddos now at the driving age I will pass along when the time comes for them to be ready. Thank you Tedd

Robin Lee: Matt was very helpful finding the truck of my dreams. It was what I wanted and more. Great service and friendly people. He made the whole visit easy.

M K: Matt Allin is amazing. Do yourself a favor and go see him and send all your people there. Best experience ever. Promise!!!!!

Frank Shaffer: Matt Allin was great to work with, very knowledgeable and enthusiastic about the Jeep product, if you want to a great time buying your next Jeep see Matt, thank you!

Josh Hayeslip: Matt Allin never disappoints! Ask for Matt!

Rodney Greenman: Great service.I was in and out in less than one hour.I'll be back.

Denise Deen: Everyone that helped me today was very friendly. I waited for my car and they made sure that I was in and out quickly

Jared Bullock: my preferred dealer for my amazon delivery vans

Rajender singh: Excellent

Jeff G: My RAM 2500/Cummins had a couple recalls and I brought it to DT.My service advisor Mike was awesome. Great customer service and communication. What impressed me the most was his Cummins knowledge. I would recommend DT service to anyone but especially to a Cummins owner

Joe Franks: no comments

Dean Combs: Work was completed quickly and as requested.

Matt Morgan: Cory was very helpful in getting our '08 Grand Cherokee sorted out. His communication and advice was excellent. The charge for all repairs was fair and should keep our vehicle going for a long time.It was a very good experience.Thanks!

Justin Nevills: Got me and out great job

Sami Musleh: worst service I have ever had, never again

Randy Lanfersieck: Easy to deal with sales team and friendly service.

M S: Out of all the St Louis Dodge Dealers advertised prices this dealership won the price war on the Durango I was looking for and I got a Lifetime warranty to go with it!

Zachary Bennett: Schedule an oil change, the technician checked my vehicle, said I needed a battery and the battery went dead after starting the vehicle and that it checked low. I never had a problem with it not starting or dyeing after starting. So I agreed by text to have it replaced thinking how will l be able to drive it home. Then he quoted some other things that needed to be service which I agreed to but after I got my receipt it included extra charges. The technician never spoke to me by phone or in person this was done by text. I tried calling but the voice mail was filled. I do accept blame because I know better. Do not accept service by text and just beware somebody has to pay for the new location. Thanks for this opportunity to speak my truth

Alex Clawson: Ashley in the service department is awesome! Got my truck in early, got me an awesome deal, and was ver responsive. The video of what was worked on for my truck is a great feature

Rylee R: Came in to look at a car I saw online. The list of the car features I read online were not even close to what the car had when I checked it out in person. They need to have accurate listings. I feel like I was being played.

Brian: solid service

John Barkofske: Seamless and quick process

Bryant Portis: Amazing place to get a car from great sales team and almost deals and coverages go get you a new ride today!!

akib cole: I received excellent customer service from Jerome and Erick at this location. The sales representatives where very attentive to my needs in a vehicle. I received 5 star service even from the finance department customer service was stellar.

Amy Vance: I worked with Brendan and Nick. Both were great through the whole experience. They never tried to pressure me into anything and answered any questions that came up.

Viliamu Fanene: The service receptionist was awesome. Service was fast. Waiting room was comfortable.

Christian Gregory: They had my car for over a month and a half and once I got it back not even a week later my check engine lights come back on. Almost like all they did was clear the codes, They did put a new gas tank on it, not really sure why but whatever. I’ll be taking my car somewhere els because clearly the problem was not properly fixed and every time we would call no one would help we only were able to get help from one person

JACQUELINE BECKETT: Went in for an oil change and was in and out in an hour.

Mathew Moeckel: All-around outstanding service from the moment I walked in until the moment I walked out with my keys. They have always treated me like family, not like a number. They will always have my business.

Tamishia Lewis: First tune purchasing a car from Auffenberg. They were really nice, stubborn but nothing thar would stop me from referring then to family and or friends. I worked with Justin, he was very helpful and did not make me feel like he was just putting me in a car or just pressing me to get any car. Thanks Justin you delivered.🤞🏽🤞🏽

Steve Reay: Sales manager Marcus is great! My service Adviser Robert was very good! My only issue was this was my 1st service, had a 9am appointment for just an oil change and didn't leave till 11am. I will assume this is just a blip.

John Williams: I came in with a nail in my tire and wheel locks with no key. Ashley did a great job of getting me in very promptly and kept me updated every step of the way. While my vehicle there they checked my brakes and did a recall that I didn't realize I needed. Ashley was very nice and thorough. From now on I will be getting my vehicle serviced at this dealership.

Aaron Wilson: Emelia and Sal were amazing! They answered all of my questions, worked with us finding the correct vehicle for us, and the best deal for financing. 100% would recommend!

Mike Immken: They did a good job! But I was supposed to get 3 free months of satellite radio and I did not get it!

Kee Archambault: We had to do a lot of waiting during the buying process but everyone was super nice and not too pushy about add ons etc

Paula Peppers: I went in to Auffenberg to buy a Jeep. Alex E was phenomenal in helping me select the right vehicle and Sal was the absolute best auto financing experience I have ever had! This was by far the best experience I have ever had purchasing a new car!

Charles Cook: Everything went off with no problems. Rob B. was very professional, and I am quite satisfied with Auffenberg's service.