Best Maybach Dealer Saint Louis Near Me

Katie Suozzi: Won’t ever go back to this dealership for service. Avoid working with Doug Grills if you can. He’s rude and appeared annoyed to be checking the car in for service. When picking up he was even more unpleasant, a true jerk. While I was waiting for my a vehicle a mechanic walked by and shouted “I f’ing hate this place”. Overall an awful experience. The only reason this gets any star is the gentleman who pulled my car around, he was very friendly.

Chandra Thurman: We just purchased a 2023 Volvo XC90 Recharge from Dean Team Volvo after 9 months of checking out Tesla, Mercedes, BMW, Audi, and Lincoln! Our XC90 Recharge SUV is absolutely stunning! Joe M., my #1 sales associate at Dean Team, is the BEST! We met Joe in Sept 2022 - just browsing the Dean Team lot! His knowledge of all things Volvo is second to none. I appreciate his patience as I couldn't settle on an XC60 or XC90, Hybrid or not, interior/exterior, color trim level, etc., etc., etc.)... so many decisions and tons of questions (Lol). My husband was like - just pick one, please. My comment - I will after I complete my research (Lol). Thanks again Joe! We are pleased with our new purchase, Dean Team customer service, staff attentiveness, and rapid response to any questions we /I had about the XC60 and XC90. If you stop by Dean Team Volvo, tell Joe I sent you.

no tempest: sales manager is very rude and discriminates. probably why they are stuck with cars they havent sold for 1-2 years

Megan Ingalls: Service department supervisor, “I’ve had oil changes that take 2 weeks!” I would not recommend for any routine services. The staff is rude and claims to be the victim in all situations. This dealership offers little to customers aside from their inability to complete a task in the time they agree to. As a young female, I feel I was further disrespected as the service staff of middle aged men found it easier to push my concerns to the side rather than address them.

Kayomi Williams: My experience at with Dean Team specifically Kim Billups and John Montgomery was exceptional. They made sure that I felt comfortable with buying a new car. Great service and would recommend them if you are looking to buy a car.

David Soto: I drove 12 hours to buy a CPO Volvo V90. When I arrived the windshield was cracked. They offered me $1,100 off a $2,300 windshield replacement. I drove 12 hours home with out the car. I recommend out of state buyers stay away from this dealership. They are not thorough in their inspections and won’t offer fair compensation for their errors. You just can’t trust them.

Laura Frerichs: Fantastic buying experience with Matt and Shelby. They worked hard to get me the best deal and the perfect car. Plus excellent service after the sale. The entire dealership is committed to customer satisfaction. Highly recommend!

Alex Branscum: First time buying a car and Jennifer helped me drive away with a good deal on a badass car!

Ashley P: I would really like to thank Doug and the service department, for helping me out once I lost the only set of keys to my Volvo. He really saved the day. Thank you Doug for making it happen. I appreciate it.

Shireen Parsai: Worst experience in purchasing a vehicle - I purchased a certified preowned Volvo. I contacted Volvo Customer Care. I advise that you do the same. This dealership should not be selling cars. This is the only thing that got their attention.The entire staff is unprofessional and untrustworthy. From beginning to the end of the process, nothing happened on time or as promised. When the car arrived, it smelled of cigarette smoke. I tried to remedy the issue and speak to the sales manager, Scott. He too, is a part of the problem. He continued to reiterate that he had 6 people in the car, but no one smelled smoke. He was essentially gas lighting me. I took the car to the local dealer who definitely could also smell the cigarette smoke. But to the current moment, the sales manager continues to ignore my calls. I still haven't received the final bill of sale that was promised to be overnighted by FedEx. Can't even register the car! Avoid this dealership.

Eromoseh Elijah: I was shopping for a car and I saw a Yukon Denali online with a $46, 000 price tag, I called the number to know whether the car is available, Jennifer Crawford picked the call and said the car was available. I drove down to the dealer (DEAM TEAM VOLVO OF ST LOUIS, in Manchester road). A couple of concerns:First, Jennifer told me that the prices online are only for military veterans, so she gave me a new price way more than what was on their website, which is the most ridiculous lies I have heard in a long time.Secondly, I found out the spare tire was not in the car, I demanded a replacement, Jennifer went to talk to her manager, came back to me and said, I have to pay for the replacement of the spare tire.Thirdly, I told Jennifer(sales agent) not to run my credit because I already got an approval from my bank, she told me she cannot run my credit without my authorization. Immediately I left their office, I got an email from Equifax, that DEAN TEAM VOLVO ran a hard credit check on my credit.What Jennifer Crawford did was unprofessional, unethical and unlawful.I WILL NEVER RECOMMEND TEAM VOLVO TO ANYONE.

Megan Schonert: Just purchased a car two days ago from this dealership and had a wonderful experience with them! Paul and Brian were very communicative regarding any questions I had pertaining to my purchase. Would absolutely return to purchase another car from them. The cherry on top was the willingness to drop 1k off the already great price of the car. Loved my experience from beginning to end. I felt well taken care of with Paul, Brian, and St Louis Volvo.

B F: The general manager of this dealership, Scott, refused to sell me a vehicle through an out of state purchase until local buyers had an opportunity to purchase the vehicle, or if I used their financing. The local buyers that showed up throughout the day were not interested, as I simultaneously tried to purchase the car for 8 hours. Throughout this time, Scott gave me the run around to allow for local appointments to test drive the car and give them priority. Scott sent me a purchase order without calculated tax to waste more time, and told me he knows more about those appointments than I think, so he won’t take my deposit while I finish the purchase. Once Scott finally allowed me to purchase the car because local buyers weren’t interested, he raised the deposit amount from $1,000 to $3,000 and refused to repair the cracked windshield that ultimately FAILED state inspection (for several reasons). The car was held for days after my bank sent forms and payment because staff were on leave and not checking until I called. I had to become an expert in this process just to keep things moving efficiently. Either this is their way of doing business, or this was personally done towards me as an out-of-state purchaser. Regardless, Scott made sure to make each step of what should be an exciting process, purchasing my first Porsche, the worst sales transaction I’ve experienced.My local friends in Missouri had not heard good things about this dealership, and this transaction grounded those rumors. While I should have listened to their advice, the car kept me in the fight to make this purchase. Please understand, it was a FIGHT.

Kim DeLuca: We purchased a new XC90 here from Colorado and cannot speak highly enough about our experience with Joe at St. Louis Volvo. Joe was really great to work with. Top notch customer service. He responded quickly to every text and phone call along the way. He was super helpful getting it shipped and we are very pleased with the car and our experience. Shelby in the financing dept was also a gem to work with. Highly recommend!

Mark Thomas: This review is specific to the oil change I just had. It was the first maintenance I’d had on the car since buying it used from this dealer. I was pleased that there was no upsell into a “recommended” service package. The price was fine but it would have been nice to honor the 15% off any service coupon I had just received. Fine print says oil change not included, but the goodwill goes a long way. The oil change took just over an hour, but that included fixing a nail in the tire. The waiting area was quite and clean which I liked.Besides the coupon, the only other bummer was that the car wasn’t run through the wash. I’ve become used to from other mid luxury dealers, although they do push hard on the upsells.Now if I can just get the sales guy to stop ghosting me about the We Owes.

Stephanie Lashley: Extremely disappointing Sales experience. Salesman knew nothing about the vehicle we were buying nor did he explain any of the fees associated with the purchase of the vehicle. Even though we had everything negotiated and ready to go prior to going into the dealership, the process still took over 3 hours.

A. Marie F: M experience working with Dean Team, specifically Caleb, was seamless. He was patient, honest, and helpful. I felt heard and supported with my expectations and choices. Would highly recommend!

landis boyd: So I can in on 3/31/2023 to look at a 2020 Jeep SRT. The customer service was horrible Jennifer was my point of contact.The manager lowballed me on my trade in a 2020 dodge Charger R/T with some great upgrades!! Then I did not receive a call back on the status of the vehicle. So I text Jennifer to find out was going on she said the manager needed a co-signer or 30 % down which is Ridiculous!!! The thing is I went through my credit union and was approved for the amount of the vehicle!! The credit union asked she was I going to come sign the paperwork.. so tell why the finance manager asked for the obscene down payment.. this company is a rip off I will never refer anybody to The Dean Dealers none of them they are a ripoff buyer beware Dean Team is shifty dealer not consumer friendly I hope they never sell another car!!!!!!

Ally Bunfill: I recently bought a car here and they provided excellent service! Jamel was quick in responding to my online inquire and made the process super easy in person! Brian gave me a great deal!

Mike Kanan: So unprofessional and careless from the salesman’s to the manager they all the same all they care about is ur $$$ DONT WASTE UR TIME….

Stephen k Gordon: To anyone contemplating buying a car from plaza Mercedes. I can say that it was a very good experience for me . The sales person that worked with my son and I was VArujan Anghelluta. I have bought countless used vehicles over my. This was the best experience I had. The was no hidden fees. And hard ball negotiations. We walked out of there with the car we wanted. For a very reasonable price. Would would highly recommend that sales person and that dealership.

Robonator Terminator: Best place to buy car John Williams is a great help I would go back to purchase my next car!.

Shelia Rhymes: Kourtney and Aaron are amazing they were very professional, helpful, and knowledgeable

Charlie Kirk-Martin: Plaza Mercedes has far surpassed my expectations. Daniel, the general manager, went the extra mile to earn my business. Additionally, my salesperson, John Lupia, exhibited extensive knowledge about their cars and was incredibly helpful throughout the process. Undoubtedly, this was the most seamless car purchase I have ever experienced. Without a doubt, I will be returning in the future.

Fiona Skoglund: Was assisted within minutes upon arrival, had a very good time waiting, there was very good service and clear communication!

Paige Peyton: All the staff was efficient and helpful.

Zach Schaaf: Fast without feeling rushed. Very efficient and knowledgeable sales/finance team. A welcoming and clean facility as you should be able to expect from a Mercedes dealership. Great hospitality, I enjoyed an espresso while I waited. If you are looking for a new Mercedes they are the only game in town!

Beth Ducker: One of a kind experience! The professionalism, the attention to detail, and the customer service above and beyond expectation. Daniel runs a great operation there with unbelievable support AND efficiency all the way through the team. And Ricky is a true blessing. Amazing experience!

Donnie Martin: Mr.E.Goodloe has went over and beyond as far as being concerned, and camitted to finding a vehicle of my need,and desire, I'm well please with the service provided

Debbie Eldridge Miali: Wonderful experience.

Prince Harris: Ryan, and the plaza team were awesome.

Barbara Champagne: Aaron Goodlove was very helpful & knowledge.Very professional

Andy Vuong: Aaron Goodloe

Jaidyn Carrier: Lauren is an amazing saleswoman. She goes above and beyond to serve her customers. This is my 3rd vehicle purchased from Lauren in the past 3 years. I will choose Lauren each and every time!!! For the 3rd vehicle purchase I chose a pre-owned Audi. Lauren ensured a seamless purchase and sent a congratulatory honoring my daughter's high school graduation.

Corbin Frye: Great service!

Corina Stegman: Bob was extremely helpful with helping me set up my new car. He was amazing! Thank you so much!!!! I will be sure to share my experience with everyone I know!

Reverend Carrier: Our family had an amazing experience with plaza Mercedes sales rep, Lauren…we was in a bind to find our daughter’s graduation gift 🎁 @ the last moment… Lauren was very outgoing with a servants sacrificial heart helping to meet our last minute demands in a timely fashion that will fitted our time. She was very compassionate to our needs, using her experience to lead us to making a right decision on the car that best suits our budget and what would please our desire selection. Lauren was very personable make us feel comfortable during our visit. After the third vechile purchase from Mercedes plaza & sales rep Lauren within the past few years, I must say we truly appreciate her service to the Carriers…

Jeonne harris: I Came just looking for a reasonable car. I met Bob.. He was absolutely 💯 nothing short of awesome. He took his time , showed me several cars, we compared the mileage, gas ,and many other features. This the easiest deal ever!! Bobs experience in this field make purchasing a car worthwhile! Thanks Bob![

Veronica Asidi: Bob is the Best of the best.Thanks so much for all you do.

joseph paul: I bought a GLE from Lauren Young and she us like family to me now. I will be bringing my daughter to her when the time is right.

Mathew Missey: Bought a very expensive used vehicle from this dealer. They supposedly bought the truck from a person they do business with frequently. I was told the truck had never been taken off road other than a little bit on the Owners farm. There was significant dirt that had accumulated within the wheel well liner. I then crawled under the truck and scrapped off a pile of dirt that was larger than a basketball. I started having issues with the vehicle immediately. They got me a loaner and took it to another dealer for service. The service center had to drop the fuel tank to complete the work. The service writer told me that there was a large amount of mud that was packed on top of the fuel tank. JBM did no service to the vehicle while they had it. It was 13,000 miles since last oil change. The vehicle was never prepped for sale by JBM. They bought it and one of the managers put car seats in it for his kids and was driving it like it was his. Buyer beware, I will never buy from JB network of dealerships ever again.

Stevie Ray: Brett was a pleasure to work with. Honest and forthright. He made all of the steps easy to go through and has a great personality also. Definitely recommend working with him

Michael Malone: David business manager is amazing straight forward and trustworthy. Naiji a very cool sales person. Come get a car they are the best bargain and value

Dawn Patrick: My initial experience wasn't so great. However, Mike M. called to discuss my review. He made everything RIGHT!! I even received a card that said "We Messed Up" signed by everyone with a coupon book as well. In the end....it was an EXPERIENCE to be remembered for all of us!! I can definitely say, hands down...This dealership cares about customer service!! I APPRECIATE THAT!!

Isaac Whitten: Brett made it easy for me to get back into my dream car after a devastating accident Brett made the buying process fast and easy with no hassles or wasted time I had a great experience working with everyone here. Everyone was kind and made this process easier than buying a car has ever been for me

Therie Moore: His knowledge, willingness and determination to get the deal doneMan....just when I thought I wasn't going to get into the vehicle of my choice, Brett came in and saved the day! They made the transaction so smooth and didn't stop until him and Dave found a way! Best buying experience I've ever had.Thanks Brett Let's put it this way....I will be back! Return business is the best way to show a pleasant experience

Most High: Purchase of my Maserati was no issue but customer service is horrible. They don't care about providing good work on your car. They all are judgemental, they only care about money and make you feel like you've been robbed. They are only nice if you are spending money they don't even want to honor any contracts you've paid for when purchasing your vehicle. Go elsewhere for better customer service for the type of money you will be spending. They will lie to you, give you a bunch of run around, be rude and sarcastic, make you wait all day for service if you have a 9 appointment you won't be out till 3, they tell you to pay for there mistake if you complain about to long of a wait, lengthy service time every appointment I have morning appointments but never out until after 3 this is ridiculous. Just over all bad customer service back of the house help mainly. Please do yourself a favor and go elsewhere for the money

Granville Helm: Brett was awesome! I felt taken care of, I was an actual person and not just a sale. I can’t recommend him enough!

Brad Hogenmiller: Brett was great. Super attentive, not pushy at all, and very thorough. We had a unique situation with a Canadian car that took extra legwork to sort out. Very impressed and highly recommended!

Dodi Smason: Working with Brett was absolutely amazing! He was kind, dedicated and professional, and never once made us feel like this was “just a sale”. Brett treated us with dignity and respect, and took the time to explain each aspect of the process to us, getting to know us and what we needed in a car. Comfort wise, he made sure we had drinks and were taken care of. Brett went beyond the call of service in helping us for hours to secure the best deal for us, giving us time to consider the purchase without pressure and ensuring that we understood every element of the process with patience. Brett did not rush us, and gave us the space to figure out our decision while we worked it out financially. This was hands down the best experience we’ve ever had at a car dealership and overall, the best customer service experience. We highly recommend working with Brett - you won’t regret it. Without Brett this sale probably would not have been possible. He helped us to get the deal of a lifetime, and to walk away with our dream car. Brett stayed in consistent communication with us, even when we needed to take time to consider our decision. He answered our calls right away, and never once made us feel like a nuisance with our millions of questions! In the purchasing process, Brett remained patient and even stayed after hours to help us while we worked through some details that took a while, and made sure that we were happy even after we left the lot. Thank you, thank you, thank you, Brett! We are so grateful.Our experience with Jim Butler Maserati was a dream! The team at Jim Butler are truly good people who are friendly and warm. The office is a beautiful space, and every person on the team, from the secretary to maintenance, were so helpful and always with a big smile. The finance team went above and beyond in helping us, and actually got us a better deal than we originally expected! Tyler was so kind and worked with us for hours, patiently finalizing all the details and not once made us feel uncomfortable. We felt like we were being treated with respect and not just as customers. We were consistently provided with with the highest standard of service. Thank you Jim Butler Maserati!

Santiago Navarro: Brett was very personable, professional and knowledgeable throughout my car buying experience. He took the time to ensure I knew all the features and set me up to fully enjoy the features from the moment I left the dealer. He shared photos of the car and followed up on all my questions. Couldn’t be happier with his support.

S V: Fantastic experience. Dylan has been the perfect gentleman and salesman, highly recommend doing business with them if looking for a Maserati. Very patient, knowledgeable and attentive

Tajuan Davidson: Brett gave top notch customer service. He understood our needs and helped with narrowing it down to the best option. Brett explained not only the pros but cons of the vehicle. Brett enlightened me on all the details and features the car included. Also, he made sure that I got the best option between my choices. The overall experience was great. I appreciated the welcoming approach. Not only was Brett helpful but Tyler (the financial manager) was helpful as well.

Vince S: I had a great car buying experience with Brett at Jim Butler! No pressure, no hassle, and I love my new car. Brett was very knowledgeable about the car’s features. He took time to walk me through all the details and made sure I was comfortable. Brett also made sure I had enough time with the car to be confident in my purchase decision.

Cristopher Briscoe: Had a great experience with Brett, he was incredibly responsive and helpful, and did everything he could to make things go smoothly. Would highly recommend! Found a different vehicle that fit me better and also had one issue with the car looked at closely before purchase Staff was very friendly and helpful

Chris Berger: I bought a BMW from JBM and was impressed with Chance and Lindsey!! Buying a vehicle from a distance can be a challenge and these two made it very smooth!! Chance also helped me with some things after the sale was complete! Go see Chance for your next vehicle!!

Robert Pogue: Never call back it's like u have to pull teeth to buy a car. No response

Scott Archuletta: Brett is low pressure and immediately addressed a few issues that popped up on the car to my complete satisfaction….highly recommended!

Ashley Brown: Brett made this out of state purchase very easy! Highly recommend!

STLOUIS RENTALS: Start to finish ease! Told Brett what I wanted to happen as far as the transaction went and he did exactly what was asked and then some! Appreciate his attention to detail and willingness to go above and beyond to get the deal done.I like a lot of folks don’t like to mess around with the haggle of these sort of things Brett put is best foot forward from the start and couldn’t of made it easier for me. Will buy from again.