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1. Enterprise Rent-A-Car - Tower Grove South
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· 429 reviews
3260 S Kingshighway Blvd, St. Louis, MO 63139
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Le'Ana Crittenden: This location has been the only location I have gone to and received such amazing service. The customer service is top notch, the location is clean and cared for, AND the manager is so amazing! I appreciate that she has taken the time to follow up with me following my reservations and that she has made so many accommodations when concerns have arisen. They customer attendants also are a breath of fresh air and make the process as smooth as possible through the open and closing of contracts. The entire team reflects how their leader focuses on attending to the customers needs and also being personably professional. Their service can be classified as luxury simply because of their demeanors and attentiveness. I will definitely be booking future reservations with them. Keep up the amazing work!
amanda diercks: Always get prompt friendly service at this location. Vehicles are always clean and well maintained.
Amy Burdge: The team at the Kingshighway & Fyler location were terrific. Service was quick and friendly for both pick up and return.
Fluffy's World: First and last time renting from the Kingshighway location. The Kia i received was small and dirty. Windshield wipers nor car horn worked.
Vernita Molina: Usually I have a good experience. This time it wasn't so good. The car wasn't ready when I got there. The car had to get washed, it did not have any gas in it. After the wash the car smelled like marijuana, at this timeI was behind schedule. I am like let's go forget the small stuff. Then I was late getting on the highway & the car started making a noise. I had to take the car back after I had filled the car up with gas. So this time it was not the best experience. But I would rent again from them.
Madeleine Carson: Never had a bad experience renting with them, they are thorough, responsive, and customer service is top notch.
Renee Ott: I was absolutely impressed with how great this place is. They were friendly and kind and helpful. I could go on all day.
Kevin Ringkamp: Everyone on the staff is helpful & prompt.Their quickness & attentiveness is unmatched!
Alexis Flanigan: I had a great experience renting for 3 months up until I finally purchased my own vehicle from Enterprise car sales and returned the rental. The manager ( I’m guessing that’s her position) tried to come up with a bogus reason not to give me my deposit back. It took someone else to help me out and I received my deposit back. Not to mention I still haven’t received my refund for purchasing a $300 tire for that rental. Needless to say I hope I don’t ever need a rental again.
Philana Smoot: South Kings highway St Louis Missouri Miss Shelby, the rental car sales rep she was fantastic. Such a comfortable ride I enjoyed with family. Thanks Enterprise
Tracey Lammert: Fantastic experience. Excellent customer service, great vehicle choice and value. Thank you!
Timothy Ema: Great rental experience
Jennifer Leonard: Very thankful for the great service I’ve received here. Nicole is an outstanding asset at this location. Coming up with solutions for problems without skipping a beat. Super friendly and professional. I’m beyond happy with my experience!
Amy Martin: We had a lovely experience with this branch. They could not have made things easier or more pleasant
Pat Barge: The Enterprise at Kingshighway at Fyler is the go-to location! Assistant Manager Ryan Wimmer has customer service mastered to a science!
Scott Schenk: Exceptional service every time I go to Kingshighway Enterprise. My favorite location by far!
Mark Zimmerman: The experience was great as usual.
Gary Seid: Friendly. Good cars. Decent prices.
Tim Kaplan: Makes the rental experience easy and was given a nice selection for my rental.
Goldberry: Thank you for helping me get my rental sorted after my accident.
Pat Langosch: Good stuff! Cars are fun, staff is patient and friendly
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2. Budget Car Rental - St. Louis
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· 75 reviews
2925 Olive St, St. Louis, MO 63103
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Jack Rabbit: I believe the representative that I worked with name was monica she was great… over my total experience with budget was awful I requested for a certain vehicle didn’t get it they gave me a ford expedition that had a ticking noise coming from it told them I didn’t feel comfortable driving it was told where I picked up the vehicle they didn’t have anything to accommodate me, the care went dead on me and had to get it towed to the airport location still had to wait an hour in the line. Did get a bigger vehicle but it puttered the entire time also when I returned the vehicle I filled the tank up and the the check in guy I believe was Travis looked at the gas hand and I still was charged with a fuel fee of 106.00!!! I was charged over 1400.00 and am they still took a deposit of 200.00 and my card is a major credit card!!!!!!!This was just overall unacceptable and unprofessional if I could give budget zero stars I would!!! I’m highly disappointed and wouldn’t suggest anyone to get a vehicle from here!!!!
Ellen Perrier: Worst ride of my life they rented me a truck with the converter box cut off engine light came on they came and fixed it where the light went off a mine hour trip turned into a 16-hour trip I will never in my life rent any truck from this company again
Dot: Most horrible customer service the lady was very rude and had her child in the office while trying to service people gave me a car that was on the repo list first then gave me a truck with a lot of damages and tried to say there was no damages overcharged me for an extension and got an attitude when I called just to confirm the charges if I would I would never have went to them and would tell anybody please skip them and go anywhere else besides budget and Avis are the horriblest rental car places from here to Texas
Robert Bailey R: If I could give zero stars I would. Made a reservation and when I got there they didn't have my rental. It was rented to someone else which means they gave my rental to someone then has the a nerve to try and get me to upgrade for an additional cost even though they made the error.. (someone else had a review with the same complaint)This caused me to rearrange me trip. I will NEVER use this company again. I hope someone important will view this review and start hiring better qualified employee instead of GED rejects
Renay Love: 30.99 a day for insurance. That wasn't expressed completely. The key fob battery was going out. Constantly said key was not in car. Almost 900 for 9 days. Not worth it.
Deez Fooz: Great experience in and out no problemWas very nice
Danielle Zip: Charlotte and her husband are respectable and great business owners. They are more than accommodating and kind. I will definitely be back. Thank you Charlotte!
David Campbell: Called to ask some questions about renting. Woman that answered the phone was extremely rude, raised her voice to me, and hung up on me without a "thank-you" or "goodbye". That made it an easy decision to use another rental company.
Mike Ivy (Ivy Mike): Fast check out.
Jeff H: Basically the kind of awful experience customary for rental car companies.
Roger Dunder: Great car, great service!
Carrie G: when we showed up for our reservation, the singular employee there walked outside and left us waiting for at least 15 minutes. we finally got the car and headed to our home state for a family member’s funeral - an 800 mile/12 hour drive. somewhere in the middle of nowhere Mississippi we got a flat tire out of nowhere. this was absolutely due to the negligence of Budget, they clearly didn’t check the tires before giving us the car. we’re lucky we weren’t injured. anyway, we had to wait for roadside assistance, then drive an hour in the opposite direction to get a new car. this set us back so much that we had to get a hotel ($170) and rent the car for an additional day ($200), and we almost missed the funeral. THEN we got a letter in the mail informing us of the $400 roadside assistance charge for THEIR negligence. took hours of phone calls with customer service (who were largely unhelpful and several times just hung up on me when they didn’t want to answer my questions) to only get a partial refund. save your time, money, and effort and just rent with enterprise or hertz.
kathi buescher: The employees were friendly, however, they did not have the car I reserved available - despite having a confirmed reservation. So, I got stuck with having to "upgrade" for an additional fee. It was very crowded and it sounded like others had the same issue. In addition, while driving out of the parking lot you could tell it had been smoked in. It was a hot day in August and the car reeked after having the windows rolled up. I let the attendant at the gate know as I did not want to get stuck with a fee for someone else's bad habit. When we left to go home, I returned the car hours early as I wanted to make sure they didn't try to charge me for the smoking fee - which they did not, however, they did charge me for prepaying for gas, even though I declined EVERYTHING. That was another 20 minute wait to get that straightened out. Next time we'll try someplace else.
angela collins: HORRIBLE SERVICE. DIDN'T HONOR MY RESERVATION AND THE MANAGER WASN'T HELPFUL. SHE WAS A LITTLE BIT@H
Ristea Marian: I first got a Toyota which after 5km got the check engine warning sign. Then they gave me a Mazda, but with the key battery depleted. Without getting out from the parking lot, I had to go back and ask them to solve the issue, without any success. Was directed to either call the support number or go to the airport branch to solve this issue.... the recommendation is up to you...
M L: Traveled from NY to STL and rented a cargo van. Hassle free, would deal with budget again.
Lamena Willis: Very nice staff
Casey Peetz: Good deal
Chris Bieberich: Made a reservation through expedia and they couldnt honor it. Wouldnt recommend this location. Manager wasnt helpful at all. Happy Thanksgiving!
Tonya Hall: I rent cars from this location frequently and the entire staff is very helpful and friendly! Great location and always eager to assist in saving money! 👍🏾👍🏾
Handy Ross: Westin Hotel is conveniently located in the staff is very professional. Thanks
3. Hertz Car Rental - Saint Louis - Marriott Hotel HLE - St. Louis
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· 100 reviews
800 Washington Ave, St. Louis, MO 63101
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Hiroko: I got this location 15 minutes before my reservation. There’s nobody there at office and I’m still waiting. I’ve never had experience like this before.Plus the Car I rented was not clean. I waited almost 3 hours for someone to show up. I felt sorry for the worker.. it was not her fault! She is over work! I came from a different country and was very embarrassed that I was hours late for my meeting. Hertz! Needs to hire and do better!
Andre Cole: I waited over an hour because they had cars but not clean cars. The manager, Toni, was the rudest person I have ever met. Several people walked out. Guess who will never get my money again?
Leaunna Tyse (Lee Lee): My experience with Hertz was super disappointing! The first thing is they didn't evaluate the car which lead to them not seeing the small crack that spread while I had it and of course that comes out my pocket. The gas level on the slip was surely not the gas level it was on but I didn't complain. The car was very dirty outside and inside still had trash from last customer. When I dropped my car on 7/8 they acted as if they didn't know until I called. The person put me on hold and never came back or called. I had to reach back out! Then I see a extra $300 almost $400 charge and I was clueless. No one reached out to me about it. I had to call again. Come to find out they charged me for like 4 more days!! Of course the ticket, from the garage when I dropped it off, was missing from my file. The employees are crooks! I believe the employees are using the cars and putting the charge on the customers! Luckily i was able to speak with the manager, who seems to be the only honest and respectable person in the office. She agreed to refund for the days i didn't have the rental. Im thankful for that but also it could be a month and a half for my reimbursement! Whatever you do, Do NOT go to Hertz and especially not this one!
King07: I was reject for being hr late.
Steve Burgess: No problems with the car, but they rip you off for gas. I filed up 1/2 mile from the rental location, and they charged me $39 saying it was not full. The guy who checked it in said he would email me a receipt, which I never got. It's very hard to get a receipt online, but when I did today it showed the charge. Called, and they say I have to send in a copy of the receipt. Of course, I assumed they were honest, so I did not keep a copy of the receipt. The tank was completely full, and they know it, and the attendant talked me into leaving without getting the receipt before leaving.
Olivia Engel: Tashera was so helpful, kind, and thorough! I can’t think of a better way to start off our trip than to be assisted by someone like her. She made the experience 5 stars, hands down.
Amy Wright: I got a hertz Rental car thru state farm at this location. All they cared about was getting my ID and debit card for the 50$ refundable deposit which I received back in my account in 3days. But they didn't ask for a current address, a phone number or nothing! they were veryUnprofessional and inadequate when it comes to doing their jobI am definitely disappointed in hertz rental car service. Their lack of communication is ridiculous. Hertz called me for 4weeks straight telling me they has a car ready and when I'd be there to pick up my Rental, which I repeated multiple time that I already had a hertz Rena car in my possession. I did everything correct on my end as far as communication and so on, all they cared a out was the money they'd received from State Farm
Elizabeth Hart: My husband tried to rent a car. Was met with a lot of hostility from the the employee on duty. Given the welcome he had for his rental, we will be seeking alternate rental options.
Jacquelyn Lancaster-myles: I hate I cannot remember the nice young lady's name there at the desk the only lady matterfact she's the manager I had been calling the last few weeks she never wavered her personality was off the chain very calm very pleasant very sweetly spoken how pleasant our visit was she's awesome
Clifton Copeland: I rented a car for a few hours on Monday & returned it on Monday (after hours, so they received it Tuesday). I was told that there MAY be a $200 hold placed on my debit card until I returned the rental. There wasn't. There was a $500 hold placed on it.By Wednesday, the hold hadn't dropped so I called in. It took me 8 tries for someone to actually answer the phone & said she'd call me back. After 3 hours of waiting, I called her back. She couldn't explain the $500 vs. $200 hold. I learned that the vehicle return hadn't been closed out, which is why the hold was still there.She said she would close it out momentarily and that I would receive an email right away. It finally closed out Thursday morning and the hold was released from my bank during the night Thursday.There was no vehicle walkaround (to make note of the damages which were already present) and it hadn't been vacuumed. The maintenance light was on and wasn't told of this. I called into the location before leaving and was told that the vehicle thought it needed an oil change, but it hadn't been 10,000 miles yet.Also, the receipt had me going 3X miles. I drove nearly 200 miles. This location just seems all-around incompetent. I do NOT intend to use it again.
Porcha Shucks: Reserved a vehicle, when I arrived to pick up my vehicle I was told by the branch Manager that they did not have the vehicle I reserved. So I would have to pay for a upgrade. Ended up paying almost double what my initial quote was. Just go to a different location.
shay_loca: I was just given a vehicle that smells like the inside of an ashtray. I cannot breathe in the vehicle and also happen to have asthma so I actually really can't take a 9hr roadtrip in it. This has RUINED my experience trying to go to my Aunts funeral in Mississippi. I don't know how Hertz is going to compensate me but I know I'm not paying for the vehicle and I know that I will NEVER use Hertz ever again. I'm in tears due to the additional stress this has caused on top of my loss of my Aunt. Customer service is dead. I've been on hold for an hour.
Drew Wilson: Standoffish, very unfriendly, sarcastic you are better off going somewhere else. They do not like to rent to folks and will do everything to scare you away by reiterating their rental terms, rejecting bank cards not issued by a major bank, charging a 500 $ deposit for debit cards, and also denying renters younger than 25 although the Hertz website has an age limit of 20. Poor customer service they act as if they have some great power.Do not go HERE!!
Andreana Wilson: This is by far the worst experience I've had with Hertz. The workers were very rude and unprofessional.
Nick Parker: Horrible service
Angela Gilmore: Young lady was awesome!
Lewis. Tony: I was in and out very fast. I'm very happy with service.
Debra Rose: They charged my card for something I didn't do😡😡😠😠👎👎👎👎👎👎👎👎👎👎 I have never ever had a problem in rental cars!! The management couldn't even solve tge problem she said she had to call me back👎👎🤔
tracey jackson: Terrible service via customer service over the phone. Make sure you have a $200 balance because they put a $200 hold on your credit card.
Catherine White: My insurance company made a reservation for me to get a car on yesterday afternoon. It is now 5:30 PM the next day and I still don't have a car.STOP TAKING RESERVATIONS IF YOU DON'T HAVE CARS!!!I have missed a day of work and 2 Dr.'s appointments due to my patience with this company and they have not even had the decency to follow up with me. I've called them twice only to get the run around. I am so disappointed and I will be reporting this to my insurance company. Had I known that they would string me along all day, I would have requested another Rental Company. I still haven't received a call back. Next day, still no car so I had my insurance company cancel. I didn't think it could be this bad.I KNOW NOW !!!Very Dissatisfied Customer.
Tony Cappuccino: Wrong name on contract... cars stinksdont go hear...
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4. Avis Car Rental - St. Louis
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· 118 reviews
Westin Hotel, 811 Spruce St, St. Louis, MO 63102, United States
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Omri Ben-Zvi Goldblum: The lady at the front desk was super nice, but it took more than 30 minutes with here because the computer crashed multiple times. In addition to that, the car was not clean from the inside and there was no window wiper cleaner liquid in the car.
Julie Drogsvold: Desk staff was very helpful. Car was clean and well maintained. Exactly what I needed at a good price.
Holly Cambridge: if i could 0 star i would. been waiting over 1 and half just to get to front of que. staff are very rude and car unclean. DO NOT USE
Shannon Spivey-Mayo: Avis/Budget changed their credit card policy, but didn't update customers with active reservations pending. Almost ruined my trip to STL. Thank God for Uber!!!
Miss Papo: They really need to fire that lady Jacqueline, she’s extremely incompetent and don’t think she has good vision so she can’t see the screen. What should have been a quick pick up ended up being one hour back and forth. She told me to call customer service in the store, WHY DO I NEED TO DO THIS WHEN YOU WORK AT THE STORE. UNTIL SHE IS FIRED DO NOT GO TO THIS LOCATION!!
Gemologist John Heusler: Avis/Budget is extremely poor in keeping their vehicles clean. Upon pick up it was super dirty inside and out. Plus no windshield washing liquid. This is twice I rented and never again.
Glenn Avery: Sergei and Jacqueline were great!
darin rogatsky: Friendly, positive vibe. A genuine willingness to meet customers expectations. That attitude is rare to find in any business these days.
Marilyn Murphy: Excellent, friendly service. Thank you!
James Bales: Great experience - all the important things worked very smoothly.
Stephen Schilsky: Terrible. Didn’t have an SUV (or any car) despite a reservation. Avoid this location at all costs.
Andreea Whitley: They did not have any cars at the first place we booked sent us elsewhere they had 2 cars but they were dirty no compensation of any kind actually was charged more than what we booked for
Jennifer: The best place to rent a car.
Dave Lalonde: Can not give this location a low enough score. The three things I expect when renting a car are that it’s clean, it’s been serviced, and it has a full tank when I pick it up. The car had 1/4 tank. It still had a jacket in the back from the last renter and smelled like someone was smoking in it the night before. It’s obvious nobody even thought about cleaning this. On top of that, the service engine and oil change overdue messages where on. I would send someone to look into this location Avis. It’s bad.
Kara Moore: BUNCH OF SCAMMERS!In the midst of renting from this location, the low tire and change oil soon indicator lights came on, so I called the location and they told me to take the vehicle to Dobbs. Dobbs patched the tire and completed the oil change. About a month later, Avis sent me a notice stating I was at fault for the "damage," and they automatically debited my bank account in the amount of $160.BUYER BEWARE.
Mohamed Adan: I fill up for fueling a full tank. And she charged me over $24 with no reason. Be careful before you leave. Read your papers and fixed with her curreption.
LaVonda Johnson-Rush: Avis rental car receives a no star rating from me signed a very dissatisfied customer that was once loyal!!!! This was the worst experience ever from the beginning the end very poor customer service. I won't ever rent from Avis again nor will I recommend them to anyone. They really didn't deserve this one star rating they made me choose otherwise it would have been a no star..went to check in no car available at all finally get a car that was not cleaned nor sanitized went return the car a man out of uniform sitting in the lobby claiming to be an employee wanted me to give him the keys stated his sister who was supposed to be on duty went to drop off a vehicle at another location very unprofessional and unorganized. You all went down Avis!!!!!
Nick Paventi: Absolutely abysmal customer service. I had a reservation for ~$400 for a 4 day one way rental, but the agent at this location (Haris) changed or entered different information which caused my rental charges to balloon to over $1200 for my rental....and this was after I returned the car a day early too. On top of that Avis customer service was atrocious when trying to explain this to, because its all outsourced overseas, it took multiple phone calls and emails to even get someone could process the h#ll I had to endure all because Haris wanted to overcharge an Avis Preferred member because I needed a one-way rental.Do yourself a favor and avoid this location and Haris at all costs.
Stacey Fields: It was an outstanding experience. I am so happy, I am a planning a road trip soon.❤
judith Garrett: hi i have questions my bf wanna rent a car his from uk and he visits me in the illinois usa,,how the process
Shannon O Marshall: I tried to rent a car from here 10 different times to Uber every time they canceled. Horrible service, horrible rental, no calls. Drove up there. Rode the bus. Many different times was turned away. Had to go back without a car. What do you do with a rental car that doesn't rental car to you? You leave them behind
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5. Enterprise Rent-A-Car - St. Louis County
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· 299 reviews
10501 Page Ave, St. Louis, MO 63132, United States
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6. Enterprise Rent-A-Car - Downtown West
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· 561 reviews
2233 Washington Ave, St. Louis, MO 63103
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7. Budget Car Rental - Edmundson
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· 1912 reviews
10482 Natural Bridge Rd, St. Louis, MO 63134
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8. National Car Rental - Woodson Terrace
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· 2581 reviews
10124 Natural Bridge Rd, St. Louis, MO 63134
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Vlad Basov: Horrible service this morning. The lady who checked in my car should not be working there. Very bad attitude. I may not rent from this location again.
Keith Willis: I rented a Explorer Limited at Lambert Airport in STL... It drove fine. But whenI opened the door, the smell of cigarettes smoke was the worst I've ever had in a rental.
Yehuda Kaufman: I had a gr8 experience today with Johny C.
Subbu Deivanayagam: Great experience every time! With Emerald membership, its in and out in a jiffy! Only thing they can improve is airport pickup, frequency. But overall, great service. Thanks National!
Bob Ruggeri: Greatest place to rent cars
Mary Casey-Smith: Flawless transaction. Emerald Aisle is the best.
Sam Horowitz: 5 stars because of the shuttle driver shaniqua (spelled that wrong) absolutely best customer service I have experienced in a very long time. She made it way beyond just an ordinary ride to the airport after dropping off my car. People that can create those wow moments are exactly who you need to hold onto to create successful companies these days and she is 100% a gem!
Due-Well Than-Cell Phal (Joe): Bad services
Lynn Meersman: National is very efficient. Many nice cars to choose from. The process is EAST and QUICK. No waiting in line...just grab a car and go. The employees in St. Louis were very nice. A pleasant surprise to be taken care of by a happy, kind person upon return.
SR: Car was fine but the wait time to exit the rental lot was unacceptable.Only one booth was open, I was fifth in line and there were another six cars behind me. The operator was in no hurry to process each car and seemed to not care at all.It took over 20 minutes to exit the lot and no other booth opened in that timeThis same thing happened two weeks ago so it was not an exception it appearsThere are many other rental choices at STL airport to choose from
Wallace Delaney: Always get a nice car and people always ask form where in and out once all info verified!!!
Jessica H: I had two great experiences here renting a car at Lambert International Airport in StLouis. My recent experience was almost a disaster because of my poor planing but the National employees were very helpful. Ryan was Very helpful and I appreciate all the help I received!
Esther Shucks: Super fast, clean car and friendly staff!
Nitiwat Onrat: Dear Priceline and National Car Rental CompanyHi! I am writing this message because I was not able to receive my full refund from express deal from Priceline. Even though the policy stated that it is non-refundable. However, I booked the reservation via my mobile phone and I could not see the notice of the non-refundable policy that this booking cannot make a cancellation. Once I filled up the payment forms, my reservation was locked to get the mid-size SUV cars. So I contacted to customer service for Priceline, the staffs still insisted that the reservation was under the policy and could not get refund from cancellation. The second issue is the car company that I went to today for the customer service, I did not know that renting car from national needs to make a security deposit for $400 with credit card. And I cannot use debit card unless I have a round trip flight. I don’t have my credit card with that payment $400. So I could not rent the car for the whole process that I have been making reservation for. This is the worst experience I have ever had in my life from booking a rental car from Priceline and poor service for communication at National car rental company. I wish you’d never have some kinds of my experience as I do.
BestNitiwat
Jack Reeves: I switched over to National after poor experiences with a different rental company at STL. This location is very well run. I always get a solid car, the checkout process is fast, and the people working here are kind, courteous and attentive. I would recommend using this location.
Vell Patrick: Conner was very respectful and polite I have no complaints 👍
Steven Gentry: National Car Rental @ St. Louis Airport! Executive Elite for many years, arrived and only 3 small cars even in the aisles! I had to book a Luxury Car in advance since National now has a "650 mile" limit on the Full Size SUV's I've been renting for years! They did not have what I booked in advanced available and I was forced to wait for a vehicle. they placed me in a Premium Crossover 5 door. But, it gets better, they changed my contract to reflect that this was the "class" I had booked! Placing the higher rate in effect as well as the "650 mile" limit! All without my knowledge since as a "loyal" customer I do all of the transactions via the App. Lucky for me I only traveled a total of 596 miles! Too close for comfort! I only discovered the terrible dealing they have done to me days later upon reviewing my emailed receipt. I am a loyal National customer but, St. Louis is now on my "Do Not Trust, Verify Everything List" unfortunately!
Pam McKinzie: I had exceptional service on 5/19/23 from the time I was picked up by the shuttle from the airport to when I was dropped off on 5/21/23 by the shuttle at the airport. The employees were so nice and helpful!!David B. Was just wonderful when I picked up my car at the Emerald Isle! I forgot the ladies name that checked me out after I got my vehicle but she was very nice. The shuttle drivers were so nice! The lady that drove the shuttle on Friday afternoon was so funny! The gentleman that drove the shuttle on Sunday helped with my suitcase and I wanted to tip him but I didn’t have cash on me. I usually take care of my bags myself. The vehicle I got was clean and nice! Check in was quick and easy! The young man who checked me in was nice and helpful.
Michael Kaine: Difficult to figure out the pickup and drop off locations after hours when the shuttles stop running, it is great!!
Sarah Lucas: My first experience with National was a good one. Pick up and drop was quick and easy.
DIANNA RINEHART: The staff at St Louis airport location was very helpful and made check in and out process a good experience.
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9. Enterprise Rent-A-Car - Ferguson
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· 307 reviews
9803 W Florissant Ave, St. Louis, MO 63136
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Renee Wright: Someone hit my car EnterpriseTook care of me right away
Sierra Singleton: RUDE! Booked online failed to tell me I need to bring a proof of residency because they run a Credit check on you before you pull off the lot plus they do holding charges up to 400 dollars plus whatever car you had pricing on your card if you pay with a bank card instead of a credit card I feel like that should be explained online as well before you get there!
jailyn and friends: Llou Jackson was amazing!! He was fast and efficient.
Antione Robert's: Great service
McKinsey No problem: The Dellwood team are Awesome ..Jermy has so much knowledge I appreciate good customer service A+ and Mark and Tiffany emailing to further make sure I had everything I needed as satisfactory. Dellwood Enterprise Outstanding! yes,unfortunately it has changed the knowledge is not there left without being serviced but did go to another location.
Julia Dixon: Great customer service,
Victoria Leggett: I love the rental car and the customer service was excellent, and kind we’ll be coming back
ruby King: I was very satisfied with the associate who served me on April 15th when I picked the car up. I returned the car on April 26th and Iwas not disappointed with the service I received.
Candace Hulsey: This place is very unprofessional and the staff is not helpful at all. Had major issues with them the day of pick up due to agent not providing me the correct info to pick up my rental. Ended up missing my trip because of this
Bobbie Patrick: They had their stuff together. Fast & efficient! That's all you need when you are renting a car. Screw Avis
Charrolynn Washington: Made a last minute breakdown Much less stressful. Got a same day rental, No Hassle, for a Week, On a Sunday!! We'll see if the Extension I asked for goes just as Smoothly. Cause MY vehicle isn't ready yet.
Alexis Baldwin: Great customer service , the wait wasn’t long they got me and others in and out in a professional time and manner and you get to chose between the vehicles available and they offer great deals and promotions and give you ways to get what you want and save money in your pocket
Ms. Fowler: They rented me a reck vehicle and totally over charge me.
Destiny Wallace: One of the best enterprises I have experienced. Picked up a car at the last minute and had a good selection in cars, super fast and friendly. Needed to return the car earlier than expected and Lou A.M assisted me and was friendly and professional. He even did it in the freezing cold weather. Thank you dellwood team
martez griggs: They’re so horrible it don’t make sense
D'Marco Williams: This is definitely the best location in the city. I've rented several times from this location over the past months and the service has been amazing every time. Lou Jackson goes above and beyond to make sure that I get the vehicle that I need, and the process is smooth. Lamar Anderson is another employee that helped me the last time I was there. Thank you and I will definitely go to this location again.
Lisa Kitchens: My rental was because of an insurance claim. Lou Jackson took care of me. He provided excellent customer service and made an upsetting situation pleasant. I have rented from this location several times Lou remembers me by name when I go there and the rest of the staff is friendly and helpful too.
Sheila Pickett: The day that I picked up the car I completed my paperwork and was given my total, I handed my credit card to the young man and the first thing he said was is there enough to cover the rental,(if I didn’t have enough to cover the car I wouldn’t have given it to him) for him to ask me that in a room full of customers was embarrassing. The car was damaged when I got it , but when I returned it the young man Ilou Jackson took care of the return of the car and was very patient and understanding of the situation. Two stars for that location and five stars for Mr.Jackson.
brittany posey: Anthony I have worked with a few times and great every time. Had an issue with my last rental and he made up for it. Customer service was great .
Traniece Gear: Two stars because they didn’t have the car I reserved when I got there and there wasn’t even a warning or nothing. Didn’t find out until I was told to come outside. The truck was cool but then it was time to return the car. , even tho I spoke with someone who said they would give me a ride home if I made it by 5. I made it by 5 and even made sure at the counter I was good. Once the car was checked in, it’s oh I’m sorry but we can’t take you home. I talked to someone 30 minutes before I even pulled up. Lies. I would go to another location for a car. Probably won’t have what you want anyway.
Sheila Morris: Over priced, no cars. Not what it use to be.
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10. Avis Car Rental - Des Peres
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· 89 reviews
13009 Manchester Rd, St. Louis, MO 63131
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Brad Beggs: Good selection of clean cars well-located just west of I-270. Service is friendly and fast.
Henry Chin: The parking is tight. Do inspect the truck before you leave. The first 12’ truck the AC did not work, going to Texas or any state where it’s hot, the AC need to be working.There were knobs missing for the AC. Who ever rented the truck last left trash in the cab. Got another 12’ truck where the AC did work, and there’s knobs for the AC. Some trash on the dashboard. Who ever rented the truck last had dirty shoes. From the floorboard, there’s signs that someone been walking in some puddles. The low tire pressure light was on. The rep say that the truck was returned 24hrs earlier and they did not reset the sensors. Once you know how to reset the sensor, it only takes 2-3 minutes to reset the sensors. Wish that there were some D ring tie down points on the floor. The lowest tie down were not low enough. There is a backup camera, wish that it was on all the time and not just when I select reverse. Who ever rented the vehicle, two of the vent diverter are missing. The vehicle does have a USB port, can connect a device to play music. This is very important when going across state, if your going to be using the truck in town this would not be a big deal.
Jack O: Highly professional and friendly location!
paul scovill: Good location. Staff friendly & helpful.Good price, big plus no mileage charge.Good vehicle.
Moomoo James: Nice and reliable cars!
Murat Avartani: the best renta car in the nation
Patricia Goeke: While the actual rental and pickup and drop-off went fairly smoothly, Avis has since charged my account for $496 and cannot tell me why. I paid the rental charge in full and then the charged me the $496. I suspect they kept my account open and charged me for another customer's rental. Be wary and check your credit card for extra charges.
William Green: I got the exact car I reserved. It was clean and ready when I reserved it for. What more can you ask for?
Tara Somers: Quick and easy!
Tim Nolen: Getting in and out of this location is always hard.The parking lot is incredibly hard and very inconvenient to use.The staff is always nice.
Dan Stoverink: I have been an Avis customer for many years because almost always, they meet or exceed my expectations. I drive clean, late model cars at a reasonable price with no issues when I pick up or drop off my rental. The best Avis office from which I have rented a vehicle is the Des Peres, MO location. They go out of their way to accommodate and I would recommend them to my friends.
M Shehadeh: Unprofessional service, office equipment not working most of the time, staff don't inspect vehicles upon pickup or return, very deep potholes in the parking lot. Staff will attempt to charge additional fees as they please to generate more revenue.
LAWRENCE GULLY: Great job
Junaid Syed: Worst customer service!!Vehicle wasn’t ready. No scraper was provided in vehicle. Windshield washer bottle was empty. I had to take it to car wash on my expense.
Bridget O'Brien: Vehicle was readily available for my dates when the other big name rentals (Hertz, Enterprise) couldn't accommodate. Was able to move date up by a day and received upgrade. Speedy pick up/drop off. Great experience
Richard Flowers: I want to give a shout out to Nick with all his help with my rental. Great customer service!
Yimin Zhang: This location at Manchester Road is my favorite. Nick is super nice and competent. I rented here for trucks, vans, cars, etc. over the last 10 years. Highly recommend
carlos contreras: Good professional service. Everything I requested online was provided at the counter in person
Marv Cruz: Nick always takes care of our needs... We ONLY rent from Nick and the crew!! Thanks for the years of great service in the past and looking forward to many more!!
Kenneth Powers: The owner not once but twice has taken care of my family. He has gone beyond providing outstanding customer service. Looking forward to s very nice vacation thanks to Nick at Avis Budget Car Rental in Des Peres Mo
M ???: This was the worst customer service ever. I reserved a car through Priceline and called Avis 4 days in advance to postpone pick up date by 1 day. When I went to pick it up they did not have the modify reservation. The price went up $300 and the person basically was like it was jut modified and you are out of luck. Took no responsibility for the error on Avis part. I would not recommend renting from them
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11. Avis Car Rental - St. Louis
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· 41 reviews
2925 Olive St, St. Louis, MO 63103
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12. Enterprise Rent-A-Car - St. Louis
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· 15 reviews
115 N 6th St, St. Louis, MO 63101
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13. Hertz Car Rental - Kirkwood HLE - Warson Woods
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· 50 reviews
9993 Manchester Rd, St. Louis, MO 63122
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14. Enterprise Rent-A-Car - Green Park
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· 443 reviews
5718 S Lindbergh Blvd, St. Louis, MO 63123
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15. Thrifty Car Rental - Kirkwood
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· 172 reviews
960 N Kirkwood Rd, St. Louis, MO 63122
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16. Car Rental Town - Saint Louis Airport - St. Louis County
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· 25 reviews
10701 Lambert International Blvd, St. Louis, MO 63145
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17. Enterprise Rent-A-Car - Brentwood
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· 113 reviews
2229 S Brentwood Blvd, St. Louis, MO 63144
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18. Hertz Car Rental - Saint Louis Lambert International Airport (STL) - Woodson Terrace
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· 1287 reviews
10278 Natural Bridge Rd, St. Louis, MO 63134
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19. Enterprise Rent-A-Car - Creve Coeur
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· 234 reviews
11931 Olive Blvd, St. Louis, MO 63141
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20. Avis Car Rental - Edmundson
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· 1402 reviews
10482 Natural Bridge Rd, St. Louis, MO 63134
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