Best At&t Saint Louis Near Me

Dave R.: Great Service! Lee met me at the door and I was taken care of in about 5 minutes. Very helpful and quickly fixed my issue.

Alice “PLUSHH_DOLL” Syedullah: Nathan provides amazing customer service my husband and I where treated with respect, all of our questions and concerns where answered. We where made aware of the best options for our needs, interest and lifestyle. We did not feel rushed I felt like a valued customer. Came into this store around eleven AM on a Tuesday wait time was less then eight minutes. Highly recommend

June Lenoir: Store manager was so courteous and professional.

Darcy O: I was a victim of a robbery which they stole my phone. I walked right into this location at Chippewa, and met Lee who was absolutely professional and amazing, and helping me in this unfortunate circumstance. AT&T has a real gem with him.

Meg Colloton: From beginning to end, customer service was outstanding. Very short wait time and Brandyne did a thorough job explaining my options and then took the time to help me with setting up new phone and tablet.

Kevin Carter: I used AT&T's buy onllne and pick up in store to upgrade my phone. I went to this location to pick up my phone. The person who helped me failed to give me everything to return my phone or let me return the phone in store. The email I was then sent to return the phone did not have the correct information (this was finally verified by a live person). I had to return to this store to get it taken care. The person who took are of me over talked me, was condescending and wouldn't listen. After about 30 minutes of them trying to figure it out, they finally listened to me and realized they did not understand the issue. It then took another 30 minutes to resolve. After I got the issue resolved, they advised me that next time I upgrade that I should do things differently. They never apologized for all my wasted time or acknowledge they messed up. Instead I was told I needed to do things differently. Well I did everything per AT&T, so my only guess at what should be done differently is to change wireless providers.

Erin Bailey: Lee was the best!!! Helped me set up my new phone in no time and was a pleasure to work with! Att needs to take notice of this wonderful person. Thanks again Lee! Without you I wouldn’t have a new phone!

Adam Miller: Came in with my wife today to get our cell and internet bundled as well as a new phone.Josh helped us out and went above & beyond with getting our account sorted and the best deal possible. He even stayed almost a full hour after his shift to wrap it all up & then called me to confirm it was all set.They got busy around 5 so I’d recommend you make an appointment before the end of the workday - and ask for Josh!

vince kolafa: Devon was a lifesaver. Very knowledgeable in getting information from phone to car. Give him raise!

Isabelle Dabler: I was in and out of the store in 30 minutes. I transferred from a T-Mobile plan to AT&T and the process was so quick and easy. The person that I worked with was very nice, patient, and helpful.

Elliot Waterkotte: Cannot say thank you enough to Brandyne! This was hands down the best experience I have ever had while visiting an AT&T store. Brandyne listened to my every need and was a wealth of knowledge. Would highly recommend you asking for him if you visit this store.

Chris Gower: Both Josh and Brandon were extremely helpful, friendly, snd professional. They did an outstanding job in helping me get a new phone and setting up a new line as well as answering any questions I had. Best customer service out of any AT&T store I have ever been to.

Huskerrod: The guys here were AMAZING! Was there about 6 hours for a bad SIM card reader on my phone. Austin went above and beyond along with the other gentleman Day- Day to get this problem solved, which they did. I really appreciate the service and knowledge this store has along with their professionalism. Once again, can't say enough positive things about this location. Thank you so much!

Cheryl Reber: We went in to create a family plan of 3 lines, my husband from his old family plan, and my mom and I on a new family plan, leaving just her internet under her old account. We also wanted to trade in an S4 for the new S23 deal happening now. Brandyne did not talk us through anything he was doing. He charged us for the intermediate plan without telling us the options, he asked me to sign pop-up terms and conditions without talking. He tried to add a $200 Samsung watch on our order while I had stepped away AFTER we had said we didn't want it, just because the service for it came free with a nurse discount I got. He said "it's only $3/ month..." When we saw the price for the new plan, it was $40/month over what we were expecting. We asked why, and he wouldn't tell us until we brought up the online deals ourselves, and then he said "oh, insurance is an extra $17/month per line". Didn't let us decide whether we wanted insurance on top of the manufacturer's warranty?Additionally, some of you may know you have to create a log in associated to the account to view your services after you have your billing number. We said we were going to go home to finish the discount process online because we don't have that information yet. He said, "no, I need you to use an alternative email address that you don't use anymore to log in (even though it won't match your att account), so that I can get credit for this sale today." He then proceeded to complain that his boss didn't give him a whole hour lunch today.Right now looking at my mom's account, it looks like he removed her INTERNET instead of moving her phone over because it only lists her phone number under the "Services" tab. Just a lot of frustration, feeling like we had to fight to not be taken advantage of, and may have been left with incorrect services anyway. Even if we go in to fix everything, we will be charged all the service fees.I would appreciate a rep's response so that I can get our accounts fixed with respect.

Lou: I visited this location after passing up another since the manager at the first location had treated me poorly. This store is just a little farther and very helpful.

Cathy Stephens: Very informative. Brandyne did great

Tyler Bischoff: I had been dealing with an issue for a month and half. David fully understood my issue and got it resolved. Thank you bro

Charlie Bischoff: David and Austin saved AT&T from losing two customers after a nightmare customer experience over the phone.

Christina Giudici: Great store, very helpful and Brandyne was awesome help with me and my grandparents!

Donna Gladden: Thomas was amazing!! He taught me something new about my phone and is great to talk to!!

brian mahoney: Josh and Destinee helped me purchase this new phone. I'm 70 years old and needed lots of help and they were extremely patient and very helpful.

Miss Molly: My husband and I recently used this AT&T location to purchase new phones. We worked with Antonio, who was both patient and knowledgeable. He explained the difference between iPhones and Samsungs and also looked over our plan to ensure we have a great plan for a low price. I highly recommend this store and Antonio.

Reed Davis: Tony is the man! May something bless this man’s day. Dude showed out and saved my day.

monique henderson: Tony was extremely helpful from start to finish with my upgrade and setting up my new phone josh was extremely helpful to differently recommend coming here to see these 2!!!

Patricia B: Josh gave me excellent service!

Grace von Seckendorff: Went in recently to explore some second phone line options, and was met by a very pleasant and professional sales rep named Chris. He was patient, and extremely professional while helping me with my questions about the products they had available, and was willing to help me find a nearby location that had what I was looking for since it wasn’t in stock. This above and beyond behavior from an AT&T store was a welcomed and pleasant surprise, and I can’t recommend the store manager to commend Chris’ work enough.Easy to locate, plenty of parking, wheelchair accessible, I have no gripes whatsoever.

Rebecca Williams: This store is amazing and clean! Josh, tony and Chris are so friendly and knowledgeable! You have to go to this location!!

smhatman95: The guys here worked quick and were friendly. Antonio is the GOAT

Al Farris: Just had a great experience here with Antonio

christie johnson: Went over and beyond to give my husband and I great service, very informative, got right to the point and Chris even helped us find better phones to use for our business he was A1 knew his stuff, and love how easy to talk to Chris and the rest of the staff were, cracking a few jokes with the husband....we truly will be back for all our tech needs...

Kathryn Carter: Hey Spenser was great person and he help me, thank you Spenser and may God keep blessing you

Catlin Clemmons: Antonio, Chris and the Spencer were PHENOMENAL! I actually had so much fun during my visit. These guys are so knowledgeable about what they’re doing, kind and humorous.. they made the long process of upgrading easy and comfortable! I’ll choose this store always

Christie A Johnson: I highly recommend this store, congratulations to me in getting Chris at this Maplewood location to help me with my phone issues. Chris was very informative, and transparent about assessing my phone needs. I am thrilled with the phone and the deal I got from the company. Speaking with and dealing with Chris helped me get exactly what I was looking for.... Give this guy a raise!!!!

spenser washington: So this store has become my personal favorite. It's got to be the best store in the STL market👌. These guys are so fun and helpful and that one guy Spense * slaps knee* gotta love 'em!!!

Kyrie Guo: Nice staff

Shalon Brouk: fraudulent additions to my account were made without my permission as well as loud rap music playing, i didnt add a line, it was trade-in for a 14 pro with the eligible phone being a 12, they added an iphone 13 pro max with a number i had never seen and my name misspelt as Sharon, and added protect advantage for 4 phones on my new phone when i have a two line account, and Protect advantage for 1 line on the random new phone making it act like i have 5 lines protected when i only was supposed to have 2 with no add ons. And then they also added a home protect add on, when i didnt even know it was a thing. my bill went from $160 to over $350 and needless to say i will no longer go back to that store

Stephen Schroeder: Great experience! Spencer was super helpful and very professional

Crystal Strawn: No wait, clean store, and Tony was OUTSTANDING - super professional and courteous with no high-pressure sales tactics!!

Megan Knight: My 14 pro Max froze! I was visiting my father in hospice and needed my phone. I live several hours away. I found this amazing location! Tony, Chris, and Avril took care of me in minutes! Thank you all! AT&T you have some amazing CSR’S!

Ute Levi: Dajohnna has been an amazing person helping me navigate the AT&T devices I have. She has been incredibly patient and accommodating. I won’t seek out anyone else but her. Please give her a raise! Ute Levi

Kris Marshall: Came here earlier this evening to buy a charger and a few other things. I understand they were busy, but not one associate bothered to acknowledge me, or anything, just gave me dirty looks and blew me off. Customer service in this store is trash. Ended up leaving and going to a different store.

Montana Lathom: Just came frm AT&T when I first walked in I wasn't sure, but the young lady Mickey helped me!! I was very satisfied and she was very helpful my service as a customer was great!! I'm giving her six 🌟 stars for a job well done!!

Fonda Dean: Thank God the right around the corner

Dawana Riddle: Ennis the sales representative that helped my mother was A1. Excellent service very calm and patient. He did not give up until the issue was resolved and my mother had a working phone line. I will definitely go back and use their services again.

Chris Waters: Service was great! The associate named Mickey was very helpful, she was very patient and polite with me as I asked several questions. She offered top tier service, thanks!

Rachel Cody: They were able to resolve my problem. Was a little crowded but it was worth the wait.

Santonyale Clay: I’ve recently had a great experience with Darius kimple. I had called in to the location he was polite and listen to the problem. Then he responded how I could fixed the issues with my phone . So I wanted to let you know that I’m thankful. It’s so hard to get great customer service.

Angela Robinson: I went to this location for an upgrade (9/23/22) and in the process was given incorrect information. The representative stated I was purchasing accessories for a discount but I later find out they were applied to my bill as a payment plan. I would have never agreed and didn't accept them. At a later date the manager agreed to give me a credit for the charge (which was an error) but that did not happen. When I went back to inform him of that he was very rude because I was asking him to correct his error. Still no resolution. Not to mention they changed my insurance without content. I have been a customer for over a decade and this is turning into a deal breaker. I have been dealing with this for longer than needed.

Larry Perry: Great store. Friendly staff

Charley Thacker: Mickey and the whole entire staff was amazing!!! They were so kind while helping me set up everything.

Eddie Flynn: Ryan has been very helpful with my family and I. While we have been here for over 3 hours Ryan has been constantly helping us along the way and making the process of upgrading each phone in the family not too bad!

Brian H: Great customer service and good music playing in the background. It made the experience more personal

Sylvester Levingston: Yonca was a lovely associate. She assisted me with all of my needs and had a pleasant attitude! And it was some pretty good music playing during my visit.

Rolitha Plummer: I love this

Lauryn Brown: They’re the best!

tamicha gates: I love them they helped me so much

jesse hoskins: Less experience people in charge

Deborah Williams: I was greeted within seconds of walking in. The sale reps are very knowledgeable and eager to help!

Kim Morgan: Friendly staff but did not transfer my number over correctly and lied about pricing. Applied discounts that were not actually available so I could see them but upon calling about my bill customer service has reassured me I do not qualify due to the plan I am on. People working for commission and will do what they need to for a sell.

Ilene Mosley: I was acknowledged the moment I walked in.My wait was very short.Both the Rep and the person who took my money were very pleasant and professional.Over the years I have come to AT&T on west florissant ( even when it was located across the street) it has always been known for not having good customer service ( over many years).The place looked fresh and I will be back again based on my most recent experience.( historically, when I had a need I drove to Lindberg location or over by the galleria.Well done!

Daniel Wilkerson: Will definitely continue to go here

Linda Bohn: Really happy with this location

Tom Hannan: This location lied to my wife and I about a phone upgrade promotion, resulting in us getting a phone that was 50% more expensive than what they said it would be. They also showed us a projected monthly bill that was lower than our bill at the time, but it is now much, much higher, in part because they signed us up for a bunch of options that we did not ask for. Even after spending hours with AT&T getting those charges, the bill is still much higher. When I went back to the store to resolve the issue, they said that there was nothing that they could do. I am filing a complaint with the Better Business Bureau and will consider switching from AT&T if this matter is not resolved promptly. Stay away from this location!!!

John Yeargain: Josh was very helpful and polite.

Manu V.: Very friendly and helpful employees. My new favorite At&t store.

Ken Kunz: First time at this AT&T’s location, and I was pleasantly impressed. The salesperson was very helpful and friendly. He took the time to answer my questions.

Victoria Moynihan: Great service. Rep was very good

Jim Salih: Working with Josh and DeAndre at this store was great, but I am not happy with the AT&T Wireless sales people who you encounter on the phone when calling about billing or service issues at 1-800 phone numbers or by dialing 611. They will say anything to get into your wallet then act like it was never said. Stick with the in-store personnel for your needs. You will be more satisfied that way.

Jessica Holskey: I want to brag on Anthony at this location. He got me the best deal and was honest, worked quickly , and was very accommodating. Any questions I had were answered in detail. He also had a wonderful personality and provided excellent A++ customer service. Thanks to him the process was painless and enjoyable ❤️

Pamela Roques: Best store to go and get your needs taken care of Anthony is very professional sales person with the help of his amazing boss DeAndre.

Previn Moore: I went in today to purchase a new Google pixel 6 pro. When doing a transaction a worker named Anthony aka Tony point to where the accessories were saying that's all they had. He told me it was a buy two get one accessory free. I bought two items and afterwards found a car mount that would qualify. He told me that he could not help because it was not picked out at time of the transaction. When I asked him if their was anyway he could help since the transaction was documented and I had not left he proceeded to say nope. When I said this is kind of shiesty because I had no left he began yelling say that ng I'd I would like to argue take it up with the manager not him proceeding to send threats saying I was following him to the back. The manager d came and gave me the mount for free which is all I had wanted was to speak to him to see if he Could help. D proceeded to go back into the back for a meeting with nick coming back out attempting to tell me what I did wrong when I had no desire to speak to him. He began proceeding to call someone on his phone speaking on Spanish and addressing the situation while in store. I appreciate d and what he has In store with this location but Anthony is not the representation that should represent att with these actions. From past reviews it seems this experience is common

Jennifer Jemison: I went in one morning looking to switch over phone companies and Anthony was very helpful in assisting me. He's very professional and welcoming. Didn't take him long to get me set up and out the door with no problem. Thank you

Kayla Prosser: Great and quick service.

Maggie Carlton: I went in 2 days ago to upgrade to the new iPhone. Anthony and Marian (trainee) helped me. Everything went well besides some hiccups with training which is to be expected and I didn’t mind. It wasn’t until I got home that I realized they didn’t give me the phone that I had asked for. I chocked it up as an honest mistake. Things happen when you’re helping a customer and training a new employee at the same time.I came back in today to rectify the situation and did not have a good experience. When I informed Anthony of the mistake he told me that I would have to pay a $55 restocking fee. I asked if there was anyway he could wave that fee since he had made mistake and was told only corporate or his manager could override the fee. He then said his manager was on his lunch break and he didn’t know when he’d be back. There were no other suggestions after that nor an apology for the inconvenience. He just kept repeating the same line to me like he was reading it from a book.I returned later on and the manager, I believe his name was Steven, helped me. Steven also didn’t seem apologetic. Granted I was not an authorized user at this point so I understand him not being able to help me. Yet, I was able to get the phone two days earlier just by knowing all the log in details, and that doesn’t mean all customer service skills go out the window.After being told the same thing monotonously and with no sign remorse I ended up leaving and going to the Maplewood AT&T store where I had 5 star customer service.

Kaleigh Finney: I sat here for two hours without being helped after coming in for an issue with my bill. The issue on my bill came up after I bought a new phone at this store. I was told I was getting a deal, and that it came with FREE airpods. I explicitly confirmed multiple times that there was ZERO additional cost and would not affect my monthly payment or ANY future payment and was assured they were. FREE. I discovered that the air pods were financed on my account without my consent despite multiple attempts to confirm that there would be no additional cost. I came into the store to address this and was ignored for two hours. Do not come here, they will lie to you and ignore you to avoid dealing with their lies.

P Peterson: Steven T., Manager AND Anthony provided me with the VERY BEST customer service that I have received in 11 years of being an AT&T Customer! And I say that with honest conviction.Steven went out of his way to make certain everything was transferred to my new phone… spending an incredible amount of time on it.Both he and Anthony were very kind, patient and informative throughout my entire customer service visit.On a follow up visit - where I had much confusion with online AT&T support-Steven walked me through it and completely cleared up my situation and my confusion.They are BOTH ROCKSTARS and I would not consider going to any other location for my AT&T needs.

Tony Alvarez: Was very helpful Anthony is wonderful 10/10 recommendations for him to my friends

Charles Briokshire: Went into att I was helped fast and in a professional help than the help that I got over the phone the young gentleman Anthony helped me out with all my needs as well as saving me money and fixing my issue

Amy Gavin: A man named Steven or Stephen helped me and tried to do a hard sell for a different phone then the one I wanted. I wasn't too worried about that, I just declined and got the phone I wanted. Then he placed some 200 dollar galaxy buds in the bag and said he was "throwing them in for me" and I asked very specifically if I had to pay for these, and was assured that NO I did not. Later that night I called to cancel the data plan on my iPad I no longer needed. While on the phone I found out that he had placed the Galaxy Buds on the ipad account and I was in fact paying for them, just prorated out so that I would unknowingly just pay it with an automated deduction. I have never had such a dishonest thing done to me. The other employee was not in on it. It was the man named Steven.

Lnda Espy: Associate very pleasant. Strange, equipment wouldn't accept my credit card to pay billls. But, stopped at two places afterward and credit card was accepted at both locations just fine. This AT&T experience was not pleasant.

Jessica Bender: I had to replace a phone keeping the same number for my kid. Andy was very helpful, super quick, answered all questions without hesitation, & very knowledgeable. Your lucky to have him... it's so hard to find solid people these days!

Louis Tucker: Just got a new phone this morning. Ena was helpful and very nice. She made it a good experience. Thank You

Stephanie Bartels: I switched over from Sprint because of terrible customer service and billing experiences. I have received nothing but phenomenal customer service at this AT&T store!!!!! Frankie helped me pick out the best plan and the best devices! He made sure I got what was best for me and what I needed. He was very informative, very personable, and dedicated to making it a great experience. I would highly recommend going to see Frankie at this store!

Judy Marx: Dakota helped us and was very informative.Helped us unlock our phones.You are so lucky to have such a valued employee!!!Thank you, Dakota!!!

Robert Marx Jr: Dakota helped unlock our phones great job.

Andrew Mcdonnell: Ebony and everyone were great!

Eli Hilboldt: Great store

Jarvell Graves: JP got the sauce

Jack Salyer: JP is a great manager

Ebony Tolbert: I love it here

Theresa Richter: We thought this was the corporate location . It TURNED OUT TO BE BETTER ! We were greeted immediately by 2 diff people , and they were fast and efficient! I needed help transferring my stuff and Miss Ebony was wonderful ! She helped me with all the questions I had and she also walked me through my new device . Her patience is unmatched !

Mary Bungert: Yes!

Larry Roth: The assistant manager is amazing ! Highly recommend this store !!! Ebony is patient and helped this old fellow out with all my needs !

ExSqueezeMe: This store is a 10/10 . they are extremely helpful and knowledgeable!!!! Wouldn’t go to bay other store !

Cheryl Madlinger: Do not go there. Go to the corporate store by target down the road. We wasted 2 hours there ans she still did not activate my new phone. She was too busy looking at her own phone to pay attention to what she was doing.

Pouya Zabihullah: There are too many uninterested employees, costumer is not important to them, moreover, they are very inexperienced

James Huntington: Great experience at this store when I needed to update my address and get internet ordered. Turned out the website wasn't loading my info correctly and the rep found I had fiber available, took them 10 minutes tops to get me situated and ordered.

Benjamin Moran: We are open and ready to help any and everyone

Blake Westenberger: Amazing all throughout:)))

cfgx 1: Never again!!!A friend and I went there to get a prepaid SIM card for 1 month only. The salesman told us we could only get an unlimited data plan for 60$. There would be NO other option even though I asked him multiple times.After we left the store the SIM cards didn't work so we went to a different AT&T store in Edwardsville the next day. They looked into the plan that had been created for us and found out that the actual plan he sold us was a postpaid 95$ (each) plan.Short version: the salesman lied to us about the price, the payment methods and the different plans. DON'T GO THERE!!

Gerard Iervolino: The store manager, I believe his name was Trace could not have been more helpful. He was polite, professional, and very knowledgeable regarding any questions we had. We will definitely be returning to this store for all our AT&T , phone , etc. needs.

Nick: Go see the Grave Digger, he buries all the competitors

Jack Salyer: Jarvelle was great!

Akil Jahi: Helpful, and friendly staff!

Jason: Jarvell was great need more managers like him at att he helped me tremendously

Jarvelle: Love this store greet you with a hello don't see many att stores doing this

Carolyn Burke: UPDATE SEPTEMBER 26, 2022. Received a statement that showed I did NOT get a free iPhone iWatch that was offered to me on July 23 by REGGIE. I went to the store today as instructed by AT&T Customer Service and the MANAGER told me he had to talk to REGGIE regarding the free iWatch that he offered to me and he is not here. HE IS THE MANAGER !!!!Also, I was charged for Protect Advantage AND NextUp which I did not agree to - I was charged for the iWatch. Of course, their PRINTER did not work on the day I was there in July so I never received a receipt from this AT&T Store.July 23, 2022. Watch out for REGGIE at this location. He had plenty of 'offers' but when I received my Customer Service Summary from MyAT&T it had the Protect Advantage ($17/month) which I said I did not want and AT&T Next Up ($6/month) which I was not even told about !!! I am thankful for the main AT&T Customer Service for explaining what will happen to my billing cycle each month - which will take THREE MONTHS to adjust any discounts/credits/mistakes.

Lisa Grimm: Jarvelle the manager at this location is THE BEST! He is so knowledgeable about the ins and outs of ATT and their massive bureaucracy and procedures. He knew exactly how to fix my problem after I spent 3 weeks talking to ATT directly. This is my new go to ATT store! I will tell everyone I know and scream it from the internet rooftops! Have ATT service or device and need ANYTHING? Go see Jarvelle today!

Diane Polacek: The AT&T clerk, Bart, who assisted me was very helpful & did not get upset with my ignorance! I went to the store on Manchester 4xs & he was always available to help me!

Jose saldana: What a great customer service from this guy! I think his name is Eli, He delivered outstanding and professional customer Service!!! GREAT JOB AT&T!! PAY THIS PEOPLE MORE!!!

Lama: The store manager, Eli, was a huge help. Very friendly, patient and didn’t rush us.

Kathleen Beach: Excellent service. Eli was kind, knowledgeable and very helpful. He helped set up new services. Highly recommend the AT&T store at Manchester and Lindbergh in Kirkwood, MO. The representatives are extremely well trained in providing service and satisfaction.

Ellen Calhoun: Exceptional service !!!

Jock Winbush: In and out in seconds

Maxwell lim: I had an awesome experience working with Eli and his team in getting transferred over to AT&T. I've gone there a few times and its always great to work with a professional. Always a speedy and good result.

Elizabeth Patton: I was really impressed with the customer service of one young man twice when visiting this location earlier this week. He was helpful, kind and extremely patient with me and other customers, even when he had a busy store to tend to! Great job.

Bryce Whittaker: Usually get good service from AT&T but they’ve got a new manager Eli and you can def tell this makes all the difference. They genuinely cared about my problem with my phone and gave me multiple options to fix it. It felt good so I’ll def be going back.

Karen B: Doesn’t deserve one star. Terrible terrible terrible. Unfortunately I don’t know his name, but whoever helped us today should not work there. He didn’t want to get off his stool. Didn’t listen. Didn’t care. Go to the other AT&T on Manchester near Trader Joe’s. Apparently they’re used to fixing the screw ups that happen at this place.

James Kienker: Joey and his assistants were very professional, patience, and great to work with. Top drawer! Jimk

Ravindranath Chowdary Mannava: Store manager is playing video games instead of serving customers

Brandy Clough: So excited for our new service and devices! Special shout out to Megan R and Andrew G, they are so patient, nice, fun, and knowledgeable! I want to go back just to hang out with them!Update: Staff at this location are amazing, but AT&T is sketchy… So I was set up with the nurses phone plan and the deal was that I received a free Apple watch and pay $7.99 for it to have service but I am being charged $22.99 for my Apple watch each month despite many many calls to customer service and going in physically to try and correct this. My mother is also on my plan and both of us are also being charged more than we should for each of our phone services! I’m not blaming the individuals at this store, I just don’t trust AT&T in general and their gimmicks because they won’t honor them and then you are stuck in a 3 year contract. Wish I had just stayed in my pay as you go plan- no hidden tricky fees or sudden rate changes with that. Can’t wait til this contract is over, wouldn’t recommend AT&T contracts to anyone.

John K: Actually I didn’t go to the AT&T store but this was a service call. Yesterday a workman cut the fiber cable that supplies my high speed internet. William A., the technician, called me to say he was on his way. He got out of his truck and introduced himself which was professional and polite. I showed William the cut cable and he said he will need to run a new line and it wouldn’t take long and it didn’t. William came inside and inspected the router and checked the speeds in different parts of our home. William was very professional and efficient.

C Thomas: I have had to visit twice in less than a week. Happy to say that the employees here have been very helpful and kind. Big improvement from 5 years ago. Thank you.

Blake Londoff: Great place the staff are really great

Jimmy B: Always go to this store , Oz is the best , his people are good and really helpful thanks for all the help

Laurie Charow: Andrew was extremely helpful and knowledgeable. We had to go to 3 stores before finding the help we needed thank you Andrew!!

Weston Charow: Andrew was great!

Arthur Brandt: Andrew was awesome! He is the reason we stayed with ATT.PS tell home the PBJ cookie is great.

Nicole Webb: Terrible customer service. We waited over 30 minutes for someone to answer some simple questions that we had. They helped multiple people that came in after us before they even helped us.

Cathy Bender: I had tried for weeks to get through to ATT for a small business issue with no luck. I came in to the Des Pete store. Although they generally don't handle these accounts, Andrew, the store manager, assisted me. He was able to connect me with the right people to address my issue. Andrew is dedicated, professional and friendly. He made a huge difference in my day! Thank you!!!!!

Art Guariglia: Great experience. Quality help.

Telia Phoenix: Excellent experience and outstanding service. Honest and straight to the point. I have a clear understanding of my monthly bill. No issues with upgrading and added/brought new service/phone. It didn’t take long at all. Thank you! Andrew

Eric Blankinship: Smooth, quick transaction. Staff was very helpful and patient since I was switching over from another company. Highly recommend!

Pamela Bearden: The staff at this location is remarkable!! They are truly knowledgeable about the products & made the process of buying a cell phone enjoyable which says a lot!! Tyreece is an awesome associate. The staff all help each other out & have fun which I feel is important.

Gregory Almus: Have been there twice in the last week and Andrew and Ethan have been tremendous to work with. Definitely recommend thst if you need help getting a phone use this location!!!

Daniel Flynn: Noah Van Bree was outstanding! He stayed with me throughout the entire process, well after normal working hours!!! Outstanding Effort!!

Kathy Terrill: Ethan was very helpful and answered all my questions, helped me setup my new phone and accessories!!

Josh Lampp: Great location with great service!

A A: Worked with agent "Aja P." She is awesome super helpful. I strongly recommend this store. Best customer service!