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1. Used and New Appliances Expert - Independence
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· 83 reviews
10237 E US Hwy 24, Independence, MO 64053
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Don Roberts: Miguel personally delivered the appliance and carried it to the basement. Very satisfied.
Nyawsh Yacood: Very Knowledgeable , nice prices , very good appliances , very Friendly , Highly Recommend ‼️💯💯💯
Sharon Denham: Very prompt, excellent service!
Alex Fronczak: Connor was professional and helpful. Great price for a great product. They offered free delivery which was the deal maker. Quick easy and affordable appreciate y'all
Sammi Greenfield: Easy and fast delivery. Washer and dryer working great so far!
Mariah Moseley: I love this place! Bought our oven and fridge for extremely reasonable prices! Not only that, but when we started having problems over a year later, they came out of their way to look at it, and when they couldn't fix it, they gave me a fantastic deal on another oven to replace it, delivered it, installed it, and are super super accommodating! Even reinstalled my baby gate for me! Much love for Miguel's!
Tracy Simpson: These two guys are amazing
Elaine Hale: Miguel the owner is awesome to work with. He is very helpful during the purchasing process through delivery. The delivery is on time! He makes sure the appliance works before he leaves and answers any questions before he leaves.
Laura Marks: I had been very pleased with them until my last purchase and they did not care that they sold me a bad washing machine. Their 90 day warranty doesn't apply if you pick up the appliance. They phone call to them was dismissive and they couldn't have cared less.
Edgar Orozco: Great experience!!! They delivered and installed my washer and dryer and made sure everything was set before they left.¡¡¡Fue una buena experiencia!!! Entregaron y instalaron mi lavadora y secadora y se aseguraron de que todo estuviera listo antes de irse.
Samantha A. M.: Very nice people with a great warranty.
paula kilgore: This is amazingNew dryer new washerPrompt deliveryHolloway of oldEquipmentHighly highly recommend
Grant Hedges: Fantastic!!! Highly recommend this place. Great friendly service. Fast delivery and set up. A completely fair price for the set i purchased. Couldnt ask for anything more!!
jacob wolken: Good variety of used washers and dryers, all at fair prices. They even install with delivery. Overall a great experience.
Mallory Gelso: Friendly and helpful employees! 👌
AmLinn: Have been in store a few times and had nothing but great customer service. I purchased a refrigerator yesterday and had it delivered today. They also hauled off my old fridge. The delivery men & the owner were very pleasant, respectful and professional! I would def recommend Miguel's appliances!
Mary Begulia: All inclusive service was amazing they installed my units and took my old stackable units we had some small communication issues but resolved and I'm completely satisfied with my new units are working great this is my second time buying units with this place of service
Emiley Fletcher: Cannot recommend this place enough! We bought a washer and dryer from them, the dryer stopped working a month or so in and they were quick to come and deliver a loaner and haul away the one needing repair. We were given the option to keep the loaner or have the one we bought returned when fixed, we ended up keeping the loaner. Affordable, punctual and great customer service!
A. Dennis: I walked in at 9am on a cold Saturday morning, was greeted within a few seconds after walking in. They helped me find the dryer I needed, made payment, and was out in less than 10 minutes (my kind of service!). Dryer was delivered and installed before 12pm and they hauled off my old dry. They were polite, considerate, and made sure I understood everything about the dryer before leaving. I would definitely recommend this business. Just a really pleasant experience overall, thank you!
Chris Huey: Juat got a washer and dryer deliverds today. They were very friendly and helpful. I would highly recommend
Regina Marcum: Where absolutely awesome an helpful with great prices
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2. Surplus Sales Outlet - Kansas City
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· 302 reviews
8011 E Truman Rd, Kansas City, MO 64126
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3. American Freight Furniture, Mattress, Appliance (formerly Sears Outlet) - Kansas City
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· 1583 reviews
3632 E Front St, Kansas City, MO 64120
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Willy Trujillo: Kim and Warren were very patient and helpful
David Delameter: Latoya & Mario were fantastic. Communicating for t narrow down my search
Heather T: LaTonya and Mario were great!!!
Jonathan Perkins: Latonya and Mario helped me find a washing machine with ease! Really great staff!!!
David Wilke: Amazing help Kayla asked if I needed help I said yes showed her a close resemblance of a bed set my wife bought to get a matching side table and she checked for it in the back got me taken care of and out the door quicker than I expected highly recommend
Vera Sullivan: Derek the Manager is the best person to purchase American Freight products and the quality is outstanding.
Evelyn Oliver: Latonya & Chari was well friendly, knowledgeable and so helpful. I recommend American Freight for any appliance you may need.
Micah Edwards: Mario was great to work with! Nice guy and very knowledgeable about the appliances
Branden Pulicari: Derek did a great job and Latonya was great at checking us out!
Neisha Slade: Derek was simply amazing. He made sure that i got what i wanted and made the experience very painless. Customer service was simply amazing as well. Thank you for your help.
Quinnekka Henley: Latonya service was amazing!! Talk about multi-talent checking 1 person out in the front and making sure I get everything I need from the back! She is great come see her!! She gone make it happen!! 😁😁
christopher gallie: LaTonya she was amazing I went here to try to find a mattress and I found it!! I'm so happy and she was super helpful
Aaron Le: LaTonya great to work with. Will be be back
Susie Frederico: Latoya great service and personality!!!
Savannah Endsley: Kim was an awesome help with our furniture shopping. Got us all sorted and taken care of. She is very efficient and has amazing people skills. We are very pleased with her help.
Ana Bortolotti: LaTonya I will be back but great service!!
Getsemani Salcedo: Everything is nice in here and with great prices, Mario Rodriguez was very helpful! Very well recommend!!
Joe Eastwood: Mario was east to work with. Helpful without being pushy. Great to work with.
Bradley Byrd: Latoya was very friendly & professional
Braden Koprivica: Latonya was excellent. She assisted with our stackable purchase. Will definitely come back
Melissa Folk: Latonya was awsome she knew all the answers to my questions. Highly recommend coming to see her.
4. Appliance 4 Less - Kansas City
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· 9 reviews
3801 E 75th St, Kansas City, MO 64132
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Randy's Random Thoughts: Fast and knowledgeable.
RES 101: Great place to buy appliances if you looking for a cheaper price. The item has a dent on it but it's still new.
justin russell: Not open when I went by
Tiffany Chastain: BEWARE this company is scamming people,and do false advertising. Make sure to check the model number.we prices match with Lowes . They are selling scratch up and dented stuff as the same price as Lowes and home Depo. The are not half off appliances. They will also change the price on u we went in yesterday found a washer and dryer set we wanted the female said 689 a each and now today they are saying 800 each . When u ask for the owner he will laugh in ur face when u tell him what happened and he also will not deal with female only males BEWARE don't shop here . ( Make sure u check the model number out somewhere else on pricing
Vidal Trejo: Buen servicio 👍
Debra Felderhoff: Very good prices on the washers and dryers and seem to be an excellent shape. The refrigerators had quite a few dings and dents so I was afraid to buy one. Very helpful people that work there
Flo: Some of the appliances are a little pricey but overall the lady was helpfulWaiting on my delivery
peter vratney II: Great prices for new, if slightly marred major appliances.
James Fields: Great prices with excellent service!
Shani Andersen-Moore: Fabulous place to purchase flooring, appliances and a whole lot more!!! Amazing service and exceptional value.
677htg hgbn: I'm an out of state property owner in need for appliances for my investment property and they went over and above to accommodate my needs and deliver even when I couldn't be present at the home. They saved my butt twice and prices are very affordable. Wil always call them first for my appliance needs
s simmons: Do your research on LG and Samsung appliances
T C: Great place to get deals on appliances
Debra Vaughn: Purchased a washer and dryer.....washer failed after two weeks; even though store has warranty I had to pay additional money on another brand of washer as store owner said he wasn't doing exchanges for this brand anymore due to their bad performance. My other option was to get a refund which was defeating the purpose of buying a washer in the first place. I feel like I should have been given exchange of another washer free even though another brand might have cost a little more; as the customer I spent more money than my budget was allowing me and the store gained on selling defective appliance. This is not a good business practice and not customer satisfaction. Hopefully, this washer I exchanged will hold up and perform a lot longer. The people are cordial but I would not recommend due to this issue.
T Mar: Decent selection of electric height adjustable desks. I was close to purchasing from them until I went to another location that had more of what I wanted. They did have washers and stoves and other items that looked to be in good condition. The people were friendly and helpful. I felt they were a little expensive overall. Not like Uplift expensive or anything like that, but more than what I ended up getting. And for a little less value imo.
Don Leming: Mostly had LG appliances which don't have very good reviews. No manufacturers warranties.
Mike Sanders: Great people great service
Lucas Stickney: Lots of refrigerators and desks to choose from. Friendly service but this place really needs more signage. Found it on Facebook, navigated through Google maps and when we arrived I thought we were at an abandoned warehouse. I didnt know where to park or go inside. Kind of a weird set up.
Antonio Rodriguez: Just bought a standing desk. It was a good price and great quality. The worker was very kind to help me load it up in my car (it was not easy)!In conclusion, I liked the place and would shop here again in the future. They also have a great selection and variety of appliances.
Xingchao Wu: Good price!!
Chuck Kral: There were quite a few different appliances in store at reasonable prices.
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5. Dye's Appliance - Jackson County
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· 110 reviews
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6. Sub-Zero, Wolf, and Cove by Roth Living - Jackson County
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· 8 reviews
601 W 47th St, Kansas City, MO 64112, United States
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Alex Moore: Great place to buy high end appliances.
Ronda: Beautiful!
Cindy Camp Koshak: Beautiful showroom! Jesy Zhu was so creative and helpful. It was an absolutely wonderful experience. We really enjoyed the "virtual wall".
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7. GRP LLC - Kansas City
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· 1 reviews
5030 Blue Ridge Cutoff, Kansas City, MO 64133
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Appliance repair service
8. The Appliance Care Company - Belton
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· 448 reviews
706 N Scott Ave, Belton, MO 64012
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Michaela Hunter: I wish I would have read all the reviews before I did business with this company. My story aligns with most of them, so trust these negative reviews regardless of the owner’s response. Money hungry is the best description of this business. They profess to be all about America, yet their practices are greedy and deceptive. There is also no personal customer service. I bought a $950 Speed Queen dryer from them in 2019. When they installed it, they said the warranty would be voided if anyone besides them worked on it. Recently, the timer quit working and the dryer ran continuously. More recently, the dryer quit heating up. I called for service. Of course, my 3 yr warranty was expired. I made an appt anyway. $150 for a 4-hour window or $95 for an 8-hr window. I chose the 8 hr and the technician arrived by 10:30 am. He confirmed that I needed a new timer and it would cost $510.47 installed. That’s more than half of what I paid for the dryer! I said that I thought Speed Queen was supposed to be the best. He looked at the ceiling and said in a monotone voice “I’m just a dryer technician ma’am.” He then told me that the lack of heat was due to a clogged dryer vent and that I should call a licensed professional. Isn’t that what he is?? My husband unhooked the dryer vent the same day and we inspected it and it was not clogged. I called back to ask why the technician didn’t repair or properly diagnose the lack of heat. She said the lack of heat was due to the broken timer. Hmmmm, that’s not what the technician said. I told her I was done with this company and I am. I did some checking and the timer is a $150 part. I think I can find a reputable repair person to install it for less than $360.
Gregory Nicklin: I needed to have my dryer vent cleaned. The Appliance Care Company was recommended to me by a G.E. technician as being a reliable company. Every step of the way, from my phone call to set up the appointment to the actual service call (which was scheduled for the very next day after I called), The Appliance Care Company was very professional and courteous. Tom was the technician who worked on my dryer vent, and I couldn't have been more pleased with his work. The job turned out to be slightly more involved than was anticipated, and he handled everything with professionalism and courtesy. I recommend this company.
Melanie Brown: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueBest company and the technicians are hands down good 👍😀Highly recommended!!!Top notch!Services:Dryer repair,Washing machine repair
Mo Seskis: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAs an avid radio listener of Toby Tobians I knew whom to call to clean my dryer vent, The Appliance Care Company. I appreciated their prompt service call, and Tech Tom. He truly knows his trade, and I highly recommend The Appliance Care Company. Ask for Tech Tom.
Frederick McMullen: Positive:Professionalism,Punctuality,Quality,ResponsivenessTom was fantastic. He was so honest that he told me I didn't even need the dryer vent cleaning I initially requested. He then cleaned my refrigerator condenser coils efficiently and neatly. He is a tremendous asset and ambassador for your company.
Karen Lewis: Positive:ProfessionalismTom did a great job explaining what our problem was and how it could be fixed. He was polite, courteous and didn't leave a mess!Service:Refrigerator/freezer repair
Debra Behm: They were very helpful. Fixed our fan motor on refrigerator. Reasonably priced.
Mark & Carleen Lair: Thank Goodness for the Appliance Care Company! We have trusted their excellent service for years. Recently a tech came to service our dryer, but in fact, it wasn't the dryer. It was the duct work leading to the outside vent that needed to be cleaned. And it was cleaned very quickly taking into consideration the duct work is over 20 feet long!!!Another APPLAUSE for this company, when we were building our home a few years back, I asked Brien Pippen if he would come over to check on the placement of the built-in oven as it was to be installed into the surrounding cabinets. He saw the cabinet maker had not put in any venting for the built-in oven. At our request, Brien talked to the cabinet maker telling him how critical the venting is for a built-in oven. The venting above and below the oven, extends the life of the oven. The cabinet maker put in two vents - above and below, and then said from that day forward, he would do the same for future customers.THANK YOU to The Appliance Care Company for such OUTSTANDING service!!!Service:Dryer repair
Sterling Farber: Technician took cooktop out of the counter. Decided he couldn't repair and attempted to put it back in place. Was the nable to make it level so now it wobbles in the counter. Called the company twice with no resolution. Some manager called back and said they trusted their repair person and refused to resolve the issue. Now we have a cooktop that wobbles from side to side. Will never use it this company again.This is a lie. Your technician was scheduled to look at both the washer and cooktop. He took the cooktop completely out of the counter top and couldn't figure out how to repair the middle burner and tried to put the cooktop back into the counter and did not get it level. And the cooktop was in pristine condition as it is only 4 years old and hardly used. You and your technician are lying through your teeth.Service:Stove, cooktop oven repair
Brittany Staley: Called these guys yesterday and they were able to squeeze me in today. My oven was not heating, Tom was able to diagnose and fix in about an 1hr-1hr 1/2. Very polite, respectful. Cleaned up and everything! Very professional and worth it, my wedding is on Friday so I have a lot of family coming into town starting tomorrow and I am very appreciative to have an oven that works so these kids can have their Dino nuggets and pizza. Thank you SO much Tom! Hope you have an awesome day (:Service:Oven repair
Deanna Olson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOur oven would not unlock after using a self clean cycle. Appliance Care was able to come out quickly, diagnose the issue and fix it. They also clearly explained the issue and gave us suggestions to help!Service:Stove, cooktop oven repair
Sheila Birkner: Making an appointment with The Appliance Care Company was easy and apt. response was fast too. Within a couple of days a repairman diagnosed the oven problem and ordered the needed part. Within two days the part was delivered, installed and we were cooking again. Thank you for your great service!.Service:Oven repair
Pat Jones: Our oven wasn't working. Our repairman was excellent, ontime,professional.He diagnosed the problem and tried to find replacement parts, but sadly they stopped making them in 2015. He suggest what we could do and ultimately we will need to replace it all. I would give them 5 stars and happily use them again. The service call was very reasonable. Thank you, Richard and Patricia Jones .
George Schabel’s bel: Positive:Professionalism,ValueDiagnosed the problem with water dispenser, ordered the parts and came back with the parts and installed. Very good service and very professional. Highly recommended for any appliance repair. My go to company for appliance repair. Thanks again for great service.Service:Refrigerator repair
Renee Crow: Very customer service oriented. Smooth transaction all around.Service:Washing machine repair
Thomas Schuerman: I had a warranty repair call out from Lowe’s for my dishwasher. The person did such a good job I called them out to repair my clothes washer. I thought I was going to just have to replace. The cost was a quarter and I’m back in business! Quick and efficient on diagnosis and repair both issues. I will call them again for all my appliance needs!
jay hunt: I researched for ever. Chose to buy Speed Queen from this LOCAL company. Washer so far so good. Was exhausted buying new W/D every 6-7 years. I listen to Toby on Saturday. What could go wrong? The dryer. Last Feb the heating element went out. It happens. Paid the service call and last May it went out under warranty. They fixed. Fast forward 6 months broke again. 90 days past warranty on a product touted to last 25 years at double the cost of box store appliances. I have purchased and have kept a spare dryer on hand for this reason. If I keep the SQ I will have it repaired by a competent business who appreciates that I buy local and not from that Nebraska CompanyServices:Stove, cooktop oven repair,Washer/dryer repair
Kathy Horlick: Positive:Professionalism,ResponsivenessWe needed our stand alone ice maker repaired and Tom was the technician that completed the repair. He was informative the whole time as he was diagnosing and successfully completing the repair. We have used The Appliance Care Company before and have always been happy with the service.
Elizabeth Brockhoff: Fast, professional and reliable service. The technician diagnosed the repair, gave the cost estimate and let us decided whether or not to repair the dishwasher. We went with the repair. Parts came in quickly. Billy was thorough in his repair making sure the machine in good working order before he left.
Mark Clark: Positive:ProfessionalismFelt safe and he was clear and sure about the problemService:Freezer repair
deborah way: Your technician Billie was great. Very professional, knowledgeable, and friendly. I would recommend this company.Service:Washer/dryer repair
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9. RP's Appliances: Heating and Cooling Center - Kansas City
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· 22 reviews
7243 Troost Ave, Kansas City, MO 64134
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Brent Winterberg: Ron is always great, providing me with appliances for my rental properties.
Myron Love: Good service, great Value for top brand
Katherine Hawkins: My mom booked an appointment for him to come check our AC unit and he never showed up or even called. Very unprofessional in my opinion.
QuiYah Williams Israel: Good Day! People I am writing this review because I thought Ronald Peterson was my Best Friend we had been Friends for almost 30yrs, I would not have ever thought in my wildest dreams that he did not value our Friendship, to sale me a faulty washer & dryer set bought in August 28 or 29th of this year, had problems the first day of delivery, now here it is November 8th and I mind you I had a 90 day warranty, I have been calling, texting no reply at first and then couple of times he answered and promised me that he was going to take care of me, I've been very patient with him, I have referred many of people to his business, this is how my FRIEND did me! I Pray that TMH YAH will convict your Heart to do right by People. DO NOT PURCHASE ANYTHING FROM THIS SHOP!
Camillia: Very knowledgeable spoke with nick about washer machine, stove and refrigerator
Michelle Davis: Great people! Lost the w/d set we went out for but got another set and brought it home.
rob rupe: Great place to do business! Been a satisfied customer for a few decades now. Nothing but love for Big Ron and the whole Family 💯😚
James Smith: Bought a electric hot water heater that had a broken heating element. His warranty was for me to come pick-up another part from his shop and install it. Bad business, I'm not a plumber or electrician. Cost me $40 for the part and $100 to have it installed. We talked about this problem for a few weeks and this was the best he would do. His warranty is a JOKE...
Sharita Wright: I bought a used washer from here in October of 2019. It is now December 2020 and the washer has worked well and has had no issues. I don't remember the exact price I paid but it was between $150-$250.
Isaac Walls Jr.: Good customer service
Jennifer Mara: There are alot of appliances to choose from! Friendly hardworking staff.
Jonathan Woods: Do NOT Buy!!! This guy quoted me $475 for a dishwasher, fridge, and stove for a rental unit. Sounded great and offered warranty period as well. Upon delivery, after one day, none of them worked right. He brought out another stove and fridge, but a few weeks later, the fridge has gone out again. He hasn't replaced the non working dishwasher he delivered. He won't answer or return texts or calls. This has cost me a lot of $ and the danger of losing a tenant. Don't buy from Ronald Peterson! And if you read this Ron, you can make it right by returning my $ and I'll change my review.
Aaron Winnie: Friendly, helpful. Appliances are in good shape and working order.
Katy proch: Good price on a washer and dryer, fast delivery too!
Erica Jones: Great customer service. Prices are very reasonable!!
Arthur Smocks: Great place to purchase good appliances. I received experienced help in purchasing a great washing machine.
Serious Jay: RP's Appliance sell refurbish goods and they back up their products with a guarantee and I bare witness that it is the place to be!!
J Danner: Professonial polite quality appliances & employees. 5 Stars!
dymplez 02: Bought a washer and dryer set from them over a year ago. Still working good. Delivery included set up. Friendly people.
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Appliance repair service
10. Diamond Appliance Repairs | Kansas City - Kansas City
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· 84 reviews
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Marsha Kearney: This is the company that Amana uses for warranty work in my area. I called to make an appt and they only came to my area one day a week and it was going to be over 2 weeks before they could come. They actually called later and got me in 1 week instead. The techs who came were very professional, courteous, and answered all my questions. They were quick in the diagnostic and fix of the problem. I was leary at first based off other reviews I had seen but would highly recommend them after using their service.Service:Dryer repair
Brett Case: We bought a brand new washer and have had nothing but issues with it since we bought it a month and a half ago at this point. This company has been at our house 3 times now to “fix” our washer. Between the 3 visits they were maybe in our our home a total of 10 mins. Glad it’s “warranty” work because I would not pay them for these services… 2 of the 3 technicians were very rude and acted like we don’t know how to use a washer. One even came on and was like “ready for a lesson how to use a washer?” I’m 28 years old and I moved out of my parents house 10 years ago. I know what I’m doing, this is just a bad product. I have never had a washer throw itself around a room like this. There are so many dents from the drum throwing itself around. They were here yesterday and now today it is doing the same thing. I go to call the warranty company for the 4th time now in a month but they are closed for a holiday that is on Monday… it’s Friday… so now no washer all weekend again for us. I just have never had techs that didn’t care to fix the issue or have ever been talked to like that. So unprofessional.Service:Washer/dryer repair
Dustin Abercrombie: The tech was nice, but what a scam. He was there for less than 7min, and 2min of that was walking to the truck for a drill.All that was needed was for a bolt to be tightened. I assumed he wouldn't charge me $190 to do that.I paid it, but disputed it on my CC and was credited the money back - the $120 for the service call. What a racket.Service:Washer/dryer repair
Courtney Greer: They are very prompt. Very clear and do excellent repairs.
Michael Rowe: We have a brand new oven experiencing errors, it’s been installed correctly for awhile but have had to wait a few weeks for Diamond to come out to service. The technician said he fixed it but didn’t flip the breaker on to verify. I flipped it on and it’s still experiencing the same errors. Now I have to wait another couple weeks for them to come back to HOPEFULLY fix the issue.Service:Oven repair
Sue Shepherd: They've been to my house twice. Both visits were on time and tasks completed. The technician was friendly and knowledgeable.
Amy Walleck: Positive:Professionalism,Punctuality,ValueGreat service and communication. Will use again!Service:Dryer repair
Sarah Chao: Tech and service has been fine, but they cancelled my service appointment after I had waited over two weeks --- apparently someone else gave my address when cancelling, or they misheard it, and they didn't ask for any other info. When I didn't get a reminder call the day before, I tried to contact them but they had closed their phone lines due to limited staffing or something. Then they wouldn't put me back on the schedule immediately, so I had to wait another week before a tech could even come to diagnose the issue. Three months in and I still don't have a working washer.
kelly harmon: Positive:Professionalism,Punctuality,Quality,ResponsivenessFixed the washer and runs like new! Jason E was amazing!!!!!Service:Washing machine repair
Deb G: Three yr old washer. Soap dispenser not working. Was a no show for first appointment. Couldn’t get in for 2 weeks. At that appointment the technician apparently caused damage to hose hook up so machine has new leak out back of the machine We tried to call immediately and now can get no response. Also left message for manager but no return call.. Machine can’t be used.Service:Washing machine repair
Melissa Drummond: Diamond Factory is the company that Whirlpool/Maytag uses for warranty claims of their appliances. The technician not only didn’t fix the issue (I had to have another service company out to fix the problem), but damaged my home in the process. My cabinets and walls all have dents, digs, and scrapes. Repeated emails to Mike Monken went unanswered. He even ignored messages from Whirlpool/Maytag after I asked them to get involved in the issue. If you use this company, make sure to take before pictures of your home so you can prove damages. I would also recommend checking your home for damages before allowing the technician to leave. Better yet, just go with a different company.Service:Washing machine repair
Desiree Reese: This just isn't on just my landlord but also with diamond factory. I haven't had a dish washer since june...June..If you call it takes FOREVER to get a hold of someone. I have missed work a couple times now to get this fixed.Last time someone was suppose to come out but ended up breaking their finger. They couldn't get someone else out. Then it took them almost 3 week for them to call me to reschedule. Then it took another 2 weeks for someone to come out. You're suppose to get a call the day before to find out what time range someone will be out. I didn't get a call. It's a joke.
Rick Ruisinger: Positive:ProfessionalismAwesome guy did our repair. Will use them again for sure. Very professional and made quick work of our repair. Thank you!Service:Washing machine repair
Phil Radspinner: Tech service was good despite waiting over 8 months for a new part. The problem is that I haven't received my invoice in my email (I've checked all folders including junk email) so that I can file it to my homeowners insurance. The automated phone system hung up on me twice when I got to the 2nd place in line. I tried the return call and no one ever returned my call. There is no email option on the website, so the automated response system is all that they have.Is there someone that can PLEASE email me my invoice?Service:Dishwasher repair
Kevin Roth: Critical:Quality,ResponsivenessThey were out in March to fix my dishwasher but just ordered the part on May 31st. I’ve tried calling but each ting they hang up on me due to high call volume. They’re putting all the blame on their distribution partner. Terrible follow up on them.
Rodneda Jackman: I have been attempting to get my washer fixed for almost 6 weeks. Today I was told the repairman would be at my home between 2:30-5…I took the afternoon off work and the guy calls at 2:45, I am ordering 2 more parts so I will not be coming today and once the parts were in we would reschedule. 3 parts have already been replaced. First guy, clogged sensor. Didn’t work so I called. Scheduled another appt, took off work. 3:00-6:00 was appt time. Received a call at 5:30, they were ordering a part and wouldn’t be out. A week later came and changed the part…that didn’t work. Washer still skipping cycles. Called back right away, appointment scheduled a week later. A different guy came out, he said he needed to order two parts and would be back in a week. He came, switched out the parts. My husband was home at the time, I got home started laundry and guess what…it didn’t work still skipping cycles! Called about an hour after they left, scheduled an appointment for today. The guy didn’t show up, just called and said they were ordering parts. They were supposed to come here and call tech support however…NOPEService:Washing machine repair
courtney Elkhatib: Don not, I repeat DO NOT use this company had them come to my house 4x through whirlpool. Man broke my dishwasher causing to leak bubbles out of bottom part of door. Argued about the problem then refused to fix issue. Rescheduled with whirlpool to have a different technician to come out, and Diamond refused to service based on what the 6’5, long nasty scraggly looking haired man said. He was very unprofessional, and lazy. Do not use this company they do not back up their work and refuse service when they are in the wrong. This is the other review I left with google as well Do not I repeat DO NOT pay for service through this company. They were scheduled through whirlpool the tech literally poured vegetable oil in my dishwasher, lifted it because it was unlevel causing it to leak from bottom. Stormed out of my house refusing to fix after he had been here 3 other times. Now Diamond is refusing to come back out based on whatever the 6’5 long scraggly hair man said. Customers are treated poorly, and they break your appliances, argue with you and then refuse service. Poor company, poor customer service. Do not schedule an appointment through them.
Shane Nichols: Service:Washing machine repairPositive:Professionalism,Punctuality,Responsiveness
Jay DeHardt: Jason arrived promptly following an advance call.He was professional, personable and informative. He answered all of our questions, and was diligent and efficient.He is an asset to your company.
William Russell: Bought a Whirlpool refrigerator for over $2,100 and it was delivered 9-2-21. From day one experienced problems with the ice maker. Scheduled service appointment. Repair man arrived on time and left 10 minutes later after adjusting the level. Exact same thing happened on the 2nd appointment. On the 3rd service call the same repair man (that called to see if he could come 2 hours early) said I needed to shim the refrigerator!!! I explained I don't schedule appointments so I can do the repair work on an expensive appliance! He left after being here 8 minutes! After talking with Whirlpool they said they will find another service provider. Ice maker is still making noises but it was never checked to see if it was the problem. Would never let this repair man in my house againService:Refrigerator repair
Bryan Moeller: Critical:Professionalism,Punctuality,Quality,ValueAwful customer service, awful technicians. Been 3 months 7 visits, $350 and still my issues are not resolved. Now, that they need to come back for an 8th time, they schedule me out 11 days and say they can't get anyone to come out sooner. Pathetic company will never recommend or use again.Service:Refrigerator repair
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11. Able Appliance Repair - Kansas City
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· 1422 reviews
7915 N Oak Trafficway, Kansas City, MO 64118
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12. Grandview Appliance - Kansas City
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· 29 reviews
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13. Able Appliance Repair - Liberty
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· 60 reviews
7915 N Oak Trafficway, Kansas City, MO 64118
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14. Al's Appliance Repair - Independence
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· 21 reviews
11001 E Truman Rd, Independence, MO 64052
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15. Best Buy - Kansas City
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· 1791 reviews
9130 N Skyview Ave, Kansas City, MO 64154, United States
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16. Able Appliance Repair Prairie Village, Kansas - Prairie Village
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· 112 reviews
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17. Best Buy - Kansas City
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· 1425 reviews
8500 N Flintlock Rd, Kansas City, MO 64157
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18. Able Appliance Repair - Northmoor
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· 34 reviews
7915 N Oak Trafficway, Kansas City, MO 64118
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19. Clarks Appliances - Raytown
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· 28 reviews
9715 E 63rd St, Raytown, MO 64133
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20. A1 Appliance Kansas City - Kansas City
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· 19 reviews
824 S 7th St, Kansas City, KS 66105
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