Best University Hospital Independence Near Me

Kaitlin Sisler: Mandy was extremely disrespectful and dismissive toward me. Don’t be in healthcare if you don’t want to treat patients with kindness and respect. I will no longer be coming here.

Mrs Bryan: I can’t even express how much I love this medical office. I have terrible anxiety, especially when it involves my health and going somewhere new. Luckily, the staff were so helpful, patient and friendly. Thank you Mandy and Andrea. I think I found my long term provider, which eases my anxiety. I highly recommend this office for your medical needs. They even offer virtual visits, that’s convenience!

Ashley Shamblin: This place is ridiculous! I had 2 appts scheduled for my daughter and I back to back they would only see one of us. I called because I was running late and they instructed me to come on if I could get there within the 15 minute window. We were scheduled from 1:20- 3-20 an hour a piece with the same provider in the same office. I walked in before the 15 minutes and they would not see me. It is very difficult to get an appointment these days. My appointment would’ve literally taken half of the scheduled time allotted for the exam. They are rude and don’t want to be bothered with you! The lady Brandy at the front was very nice and helpful but no one would get up and go explain the situation in the back and if they would’ve I probably would’ve been seen

Danna McPheron: This clinic limits the number of appointments per day, which IS the downside of going to this particular clinic. Every time I call this clinic to set up an appointment, I had a reasonable expectation to be seen as soon as possible. The soonest the doctor can see me is in two weeks. I don't have two weeks. I have an immediate concern that needs to be looked at asap, not in two weeks. Having to wait two weeks to be seen for an issue is ridiculous. I should not have to wait this long to be seen by a doctor for a health concern. What happened to quality healthcare? What happened to excellent service? We don't matter because the staff at this clinic are not concerned about our wellbeing. I guess a phone call to Guest Services is my next option to lodge a complaint about this clinic. The COVID guidelines have been lifted. There should be absolutely NO reason to limit the appointments each day. Open up that calendar and start giving us appointments for the SAME DAY service we expect so we can have our health concerns be addressed. I absolutely will advise anyone to go somewhere else for their better healthcare options. This is ridiculous... TWO WEEKS!! No thanks. I want to be seen the same day for health concerns that needed to be addressed asap. Screw this clinic..

Katy Palmer: The receptionist/front desk staff were amazing and so kind. I got to my appointment 20 minutes early like they requested but I waited 50 minutes on top of that to see the nurse practioner. They told me it would be 5-10 more minutes around 20 minutes prior to that. When I saw one patient who got there after me left, I also left. It is silly to request someone be there 30 minutes prior but leave them waiting for longer.

Carmen: The front desk staff and the healthcare workers who begin your appointment were fantastic which is why I’m rating 2 stars. The NP Joe was not. He had the worst bedside manner I have EVER experienced, and I have had to see many doctors throughout my life for a chronic illness. He was patronizing, argumentative, and rude. First he didn’t believe me when I discussed my condition, then he admonished me for not getting it checked out, as if that’s not what I made the appointment for. Multiple times he said, “I’m not going to argue with you”, when I tried to advocate for myself and provide him with as much history as possible. I left the place defeated and in tears. If you want the compassion and care University Health talks about, do NOT see Joe.

Benjamin: I love the entire staff there. They are great. Everyone is nice and friendly and you don't have to wait very long.

Brenda Mannering: Best Dr.s ever. Great nurse practitioner. Love them all. Would recommend to anyone.

Betty Hagger: Great experience with all.

Valerie Matula: Absolute worst care ever !!! Change Doctors every three months. Please do not go here

Michael Dean: Dr. Joseph Nichols has literally saved my life twice in the past year. Pretty much the only guy I trust with my healthcare. I’d highly recommend him!

Matthew Medina: Called to setup an appointment was put on hold immediately. After a few minutes someone got on the line because I heard the background noise and they hung up on me

Joseph Miller: I called to set up an appointment, as a new patient. I was on hold for more than 15 minutes. I finally hung up, calling a different clinic...

Ranita Stinson: I love Dr. Clark. She listens and is very thorough!!

Cathy Downum: I love this place people are friendly and love the Dr! Dr Clark but she's gone now. As for Dr O...ha he doesn't give a rats add about his clients/patients. The nurses are rude when they return ur calls

S D: I would have to say my doctor is good but you pretty much have to make a appointment every time you have a question .Nurses will not call back .So doctor 4 star but staff 2

Marc Walker: Caring workers.

kay kay: Dr Clark, the MA's, and the RN are pleasant individuals. However, the front desk Lady is very rude and how she talks to individuals is very demeaning.

Jammie Ruiz: I wouldn't even give one star if it were not required for writing this review! When myself and my husband started going to this office years ago, we saw Dr. Randall Cramer. We were both very pleased with him. As of recently he has left this practice(I would be interested in knowing why) Our care was referred to the practices Nurse Practitioner, Shaun Riley. My first visit with her went fine as we are relatively healthy patients. However, when I recently discovered I needed to have an outpatient procedure done, it took the office two days to get me the referral information needed to schedule the procedure at another location. I was certainly persistent when calling them multiple times in attempt to expedite the referral process, but not at ALL disrespectful. I did make it clear that if they couldn't get the information to me by the end of day #2, I would come in and pickup my records and seek care at the ER. I am in a significant amount of pain and a delayed referral is only prolonging the care I need. I was absolutely SHOCKED to receive a phone call from this Nurse Practitioner, Shaun Riley herself, NOT to check on my well-being or out of concern for my pain. Rather her call was to scold me (the patient) for "belittling her staff". I also work in healthcare and none of the Doctors in my practice would EVER, consider calling a patient and scolding them for any conversation they did not participate in!! Again, I did NOT belittle ANYONE, during any conversation but Shaun Riley seems to think it's OK to contact her patients and accuse them of being disrespectful!! Maybe she should focus more on running an EFFICIENT and CARING practice. Needless to say my husband and I will take our medical needs and our private insurance, to a more caring, family oriented provider. I would NOT recommend this office and DEFINITELY not Nurse Practitioner Shaun Riley!!! Newsflash.....Patients pay your salary!!!

Esther Okerson: Dr. Clark is the best primary care physician I've seen. I love her so much I started taking my daughter here instead of a pediatrician. Dr. Clark truly cares and listens to your concerns and is proactive with treatment. I would highly recommend her and this office to anyone!

Debra Mammadova: This hospital sucks. Communication is nonexistent, same day appts no longer exist, and you have to search to find a good primary care physician or one that isn’t a resident. Now today I have scheduling calling me multiple times in a row when I declined the call because I’m sick because they apparently think it’s appropriate to call multiple times for a non emergency as opposed to leave a message. Even the practice manager didn’t remember to return my call and then tried to say she had remembered us talking 🤦‍♀️. Referrals given to other specialities never reached out to me as I was told, I always had to follow up myself. If you are not on top of things, you will fall through the cracks.

Michelle Herbert: I’ve spent a long time here the last year and a half battling cancer. I want to thank the grounds crew for how beautiful the landscaping around this hospital. I love seeing the flowers on the way in and out. Thank you so much. You are appreciated

Christina JG: Terrible for maternity care. They'll let women die when there is a pregnancy complication putting the life of the mother at risk before intervening. They have absolutely no compassion.

Jami Sink: Malissa Farmer

A Taylor: Smdh

Chad Chaplin: Don't go here if you want compassion or to live.

Peter Mikhael: So we went in for my daughter's cough and I was amused with the experienced doctors diagnosis. Without any testing or checking on my daughter or do what actual doctors do. Leaning on the bed while my daughter sitting on a chair and was discussing if he should prescribe her some inhalers for Asthma. I asked him if he will do any tests to confirm what he says, since I don't see any symptoms of asthma (I have been diagnosed with Asthma 6 years ago and I know the symptoms) his response was no need we will prescribe the medicine and go from there. So I told him thank you for wasting my time and walked away.

Victor Harris: When this is basically the only place in town you get what you get and have little choice. Unfortunately it allows them to be rude, difficult, and non-responsive to patient needs. By far the worst experience in my 36 yrs in the military. Even military medicine is better ; and they set a low standard.

Rachal Cairo: Don't give birth here they will treat you like an animal. Go to a birth center instead don't give this place one penny.

Teasia Claiborne: The wait time today is 5 hours-6 hours smh do better!

Jack Ryan: One of the best health care systems in the country. My family and I have benefited greatly from the care we have received here.

patrick mckenna: The hospital is good at what they do, I have an issue with Monica Campbell in Radiology , one of their employees that keeps sending myself and my family nasty emails, after working there 20 years I thought a phone call to Patient relations would take care of this issue. They say they have no control over their employee because it is a personal issue and The would need to file a police report. Some way to treat a patient who gave 20 years of their life to your organization.

Jen D: Best specialists in the area. Nice facilities and caring staff.

Shawn Reed: They saved my life and I found the neurologist that saves my life in 2007 at a different hospital here when moved back to Kansas City

teresa hernandez: Surgery multiple times delivered one of my children here, they have saved my life on multiple occasions

Elgin Hullaby: Well taken care of and extremely helpful and congenial staff!

melissa victorine: Beyond frustrated with the billing department. I’ve called multiple times, provided them their own itemized bills and claims with INCORRECT coding and charges (which have doubled over the last four years) and lied to me saying they put the bills on hold while they received the documentation. Apparently, they don’t tell the patient the review is complete and denied and you’re being sent to collections, they just send it! Zero communication. Beyond appalled a healthcare system would have such horrible communication when their billing is incorrect. A preventative mammogram is not the same thing as diagnostic and yet they don’t know how to bill this correctly!

rlyn1975: Wonderful people who truly show care and compassion.

Mary Downing: Being there feels like 75% of the staff was involved in Greek life and is letting out the fact they peaked in college on sick people.

Damon Hough: I don't do Google reviews really but I felt it necessary to share my experience over the last 10 months post surgery. Dr. Archie Heddings is the most realistic, caring, and genuine professional doctor I've ever dealt with (and I've dealt with alot). He puts his patients well being first instead of farming you through like cattle as most doctors do. It's been a helpless feeling in my situation over this last year and it's nice having a doctor I can say I trust now because I never have before! Would recommend him and his staff to anyone.

Shawn Gibbs: There always there rain or shine hurricane or pandemic,icey roads

Maria Peres: Worst place I’ve ever been to! NEVER again! Specifically the GI office!

Bruce Kuzma: The newest clinics added to University Health Truman Medical Center.

Troy Bridgewater: Pills pills and more pills. Doctors are not listening to the patients. No proper examination not even a physical only blood work. Answered questions the doctor asked listening to what they suggest. Asking for assistance regarding, well that's not the way we go about it. We wait until...