Best Travellers Lodge Independence Near Me

S. Gabriel: It appears this motel and the surrounding few motels are running a fraud ring. My family was scammed at this America's Best Value Inn/ Days Inn, and based on the clearly sketchy set up, I'm sure we weren't the only guests this has happened to. Don't waste your money or time here. This was the worst service I have ever recieved by far, and shockingly expensive with all of the hidden fees. Upon our arrival in MO at 11:30PM, we were informed that our reserved room at Days Inn was given away without reason. The main staff member I delt with was Pikay, who seemed wholey unphased that he had given away our room until I frantically showed up next door at America's Best (a laughable name based on our experience) Value Inn, which, as it turns out, is run by the same staff. Both hotels must have the same owners, and there are a couple of other motel's in the immediate vicinity, which I assume are also owned by these fraudsters. We were charged more for this new room, which we took out of desperation after 12 hours of driving and the very late hour. This felt suspucious, but I was too tired to bother fighting it (a fact I am sure the shady staff was banking on). Neither place was clean or well maintained. Pikay proceeded to mischarge us for our stay, which we only found out because we recieved a call the next morning letting us know we now owed more. Had I known what a clearly fraudulent endeavor this would be, and how much extra I would spend, I wouldn't have given this place a second glance before moving right along to the next motel. The price after all was said and done was unreasonable, and we could have stayed somewhere much nicer for a lower monitary and emotional cost. I suggest you do just that so you can get a good night's rest with out being defrauded by this abysmal motel staff. To be clear, I have stayed at quite a few other locations of both motel chains, and have had perfectly fine experiences, but this cluster of motels in MO should not be trusted.

Shannon Cunningham: My husband is staying here so I called after he got two nights to get a weekly rate after my husband said the guy told him $450 the guy told me $550 then a $150 deposit. Then my husbands sister went up there they said $500 for her all the same 1 bed queen rooms. Very rude and will be calling the BBB on them. Then told me next week the end of April into may they have lots of business so can charge different prices. Don’t go here. To top it off room is dirty.

Chris Rohloff: Checked in and immediately checked right back out. The room felt like a prison, the sink faucet was no longer even attached to the basin anymore, location didn’t feel safe, and the bed linens had a lot of stains on them. The only good thing I can say is that the lady working the front desk tonight was pleasant. America’s Best Slummin’.

Yesin: Modern and clean rooms. Breakfast is a plus because you just don't see that very much anymore. 😄Rooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More

C Barrow: Very run down. Was asked to wait for them to check the room before I could leave. Very unprofessional. Breakfast was far from "breakfast".Rooms: 1/5|Service: 1/5|Location: 3/5 …More

Megan McCall: This hotel sucks. They have roaches and took my deposit saying they found a ash on the floor but wouldn’t show me the ash they supposedly found. Don’t stay here!!Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Donika Martinez: Did not stay at this hotel. Single ladies, be careful and be mindful of your surroundings. Booked a room here and two guys who were in the lobby just hanging out. They watched every move I made. They even peaked through the window to see what car I was driving. They knew my room number because Vip Patel, the front desk clerk, said it loud enough. Sketchy hotel, do not stay here. I didn’t get a refund for not staying there because Vip Patel knew nothing of the incident of course.

2Feet Heartbeat: Comfy warm beds, hot water and a coffee machine in the room.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Sheila: My family stayed in separate rooms every one of our rooms had roaches!! One fell off the wall and landed on my pillow when I went to restroom! Also there was a old dirty nasty bloody tampon underneath the bed so the room obviously hasn't been cleaned. The sheets were dirty it stunk and the staff was rude his new employee didn't add my family to the room like I asked three times and kicked us out knowingly and admitted his employee was new after the fact asked us to not come back like we was going to cuz that's absolutely not ever in life again going to happen. If there was a lower score I give it a 0 absolutely worse experience ever!

Patrick Gordon: Avoid this place like it's black plague. nothing good can be said of this place.Rooms: 1/5|Service: 1/5|Location: 3/5 …More

Sandra Watts: Very clean and comfortable beds!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Cassie Griffin: I had to go down to the front desk several times to get items that should have been in my room including toilet paper and linens for the pullout bed. I was not able to get an extra pillow for my husband because "guests steal those and we do not have any extra at this time". The breakfast was not edible. The gravy was watery and had no flavor. The eggs were sitting in water and the sausage was basically cardboard. Save your money and stay somewhere else because this location is poorly managed apparently.

Vanessa Colon: My stay was very relaxing. The staff was very attentive, polite, and very genuine. Mr. King was wonderful! I'd recommend this place. It was clean and quiet.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet, Great value …More

Mark Karas: They make you sign all kinds of legal documents saying you won't party or smoke in the rooms. I don't smoke and I'm traveling alone for work, so won't be throwing any parties either, but I don't sign legal documents besides the registration card without my lawyers involved so I decided to stay elsewhere.Service: 1/5 …More

AG Butterworth: Friendly staff, comfy bed. DIRTY room-i had to make my bed myself with fresh sheets, no parking, breakfast was lacking, by 8 am, it was picked over and no clean plates. Overpriced. Stay elsewhere.Rooms: 2/5|Service: 4/5|Location: 5/5 …More

Jen Paradine: Mr Ron made supper every evening and it was yummy. I will be coming back.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

mike green: Great room good price. Will stay there againRooms: 4/5|Service: 3/5|Location: 4/5Hotel highlights Great value …More

Google User: The toilet and showers are old and stained. The staff steals and will come in your room without permission.The internet doesnt work and they REFUSE to call someone to fix it. The entire second floor, the ethernet ports do not work. The wifi doesnt stay connected.The snacks in the pantry are disgustingly over priced. $3 for a $1.50 bag of chips.Housekeeping comes once a week and I'm not talking about the deepclean. The house keeping that's suppose to come every morning, it's been over a week since they've been by.

Ashley: I've stayed here many times since losing my home to a fire and I must say, I absolutely love staybridge suites! They are always accommodating, always clean, the staff is always friendly and helpful, and their breakfast is yummy especially for a hotel.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Rachid Bitar: I am a platinum Elite member and travel all the time. I reserve 5 star ratings for only people that work hard. The staff here are so friendly and nice selling their services. I truly felt at home, thank you all that made my 3 month stay a pleasure. thnx Nicole thnx ron 🤙♥️❤️Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Brandon Baum: No maid service 3 straights days. Breakfast was subpar.Rooms: 5/5|Service: 1/5|Location: 5/5 …More

A L: Friendly staff. Comfortable rooms. Breakfast was good and the location is great.

Morgan Kennedy: Spacious rooms, plenty of room for our family of 6. Kitchen was nice and convenient to have. Breakfast was wonderful! Chef Ron was incredibly helpful and kind. He even helped my 6 year old make a waffle :) Thank you for your wonderful hospitality, Ron!Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Noah Harlan: No, they overbooked a room that was booked in advance for 45 days!! So while we were at a concert they called and said they only had one room instead of the second. My parents had to drive 2 1/2 hours home after because they didn’t have a room to stay in.Rooms: 1/5|Service: 1/5|Location: 1/5 …More

Nikki Mickelson: Just received a call ( two days before our reservation) saying that they had to cancel our reservation because it is an extended stay hotel and there were extended stay guests that decided to stay longer. No comp offered. Now we have to pay high prices for last minute reservations elsewhere because it is also a concert night.Disappointed.

Michelle Hilden: Tried to book a room and they canceled because I don't live over 75 miles out of the area. Used a third party site and the room was already paid for and confirmed.Service: 1/5 …More

Adolf Mills: This place is a five-star hotel to all standards. I will recommend this hotel any day any timeRooms: 5/5|Service: 5/5|Location: 5/5 …More

Jack S: Travel for work, lots of restaurants in the area. Beautiful area and clean!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly …More

Laurie Decker: Nearby activities: Plenty of restaurants, shopping, a walking/bicycle trail, and Dahmer Arena are all close by.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Kid-friendly, Great value …More

Joe Bernard Jr: Clean room, good shower. Only 4 stars because no breakfast. Instead you get 20% off at IHOP. No thanks.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Lee Anne Botts: The general manager is very niceRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Kid-friendly …More

David Darlington: Not too bad. I've stayed at worse and I've stayed at better. Would stay again.Rooms: 3/5|Service: 3/5|Location: 3/5Hotel highlights Great value …More

jackson remacle: Maybe the worst hotel I’ve ever stayed in, we payed for 2 rooms, one for two days and one for one day cause my uncle got here a day before us. The day we got there the check in personal was extremely rude and snippy when we asked when are second room would be ready, That I was sitting in there game room which was unlocked they promptly kicked me out with no reason and were quite rude about it. Not sure why had no time rules posed on it like the pool did so awful dissapointed

Glenn Avery: Nice hotel. Carmella and staff were very friendly.Rooms: 4/5|Service: 5/5|Location: 4/5 …More

Misty Harris: Everything was clean and in order. I gave it a 3 star for the room because there was this musty smell throughout our room. It was very strong. I couldn't find where it was coming from. It never went away during our 3-day stay. The service and help desk people were friendly.Rooms: 3/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More

Jim C: We have stayed at Candlewood at least 9 weekends in the last year. The location is great and rooms are clean. And staff is friendlyHowever,things are changing. I have noticed a turnover in staff and well as management.With our last stay I was charged twice for a third night reservation(1st was made through Priceline)Long story short...the hotel would not return my calls after speaking with the manager..who BTW messed up the reservation.I finally had to contact my credit card company and they got the charges reduced (as of now)BUT NOT completely taken off. Better than nothing I guess.We will never return to this hotel.

Kaitlynn D: As always, the Candlewood Suites is a pleasure to stay at, this particular location even more so.I had to book two nights last minute due to inclement weather during my travels, and the front desk ladies were very accommodating. They got my dog and I into a last minute room and they were just overall very pleasant and sweet.The rooms are clean and filled with everything you could need for a short or extended stay, and the coffee in the room really is way better than other hotels.There is no complimentary breakfast at Candlewood Suites, but I vastly prefer their cupboard options, of which there are many.The facilities are plentiful and well-maintained, and this coupled with the lovely staff and clean and spacious room is why I continually seek out Candlewood over all other lodgings.Thank you all for your hard work, especially during the holidays, and for being so kind to my pup and I as we were stranded by the winter storm.

Joshua-Stacie Unruh: Clean hotel. Very friendly and compatible staff. Housekeeping keeps rooms very tidy. Comfortable beds. Modern rooms. Decent price. Overall a great stay.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value, High-tech …More

Ryan Sherwood: Super rude staff on the phone

Evan Anderson: I like turtles!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Tom: The hotel it's self is very nice. The first night we stayed, I'm pretty sure someone tried to break into our car because the back hatch alarm was going off when we left the next morning. The elevator sounded like a death trap. But other than that, it was a nice stay. I do have an issue with the bathroom doors. I'm not sure who thought a sliding door would be nice, but it made our stay very uncomfortable.

Hannah Corcoran: Didn't stay there. Just there for an interview but it was very clean and pretty

Cheryl Kurtz: We immediately noticed after checking in that there was only a trickle of water from the bathtub faucet when we tried to draw a bath. The water also never got warm. There was slightly more water from the showerhead, but very weak water pressure and again the water never got warm- only cool or lukewarm at best. We notified the front desk person immediately, and were told the issue would be addressed and we would be notified of a resolution. When we returned to the hotel for our next night’s stay the next evening, the issue was unresolved. We again informed the front desk clerk, also showing the clerk a video of the issue at this point. The clerk again assured us the issue would be addressed and that we would be notified of a resolution. Neither happened. We spent our entire 3 night stay without the ability to take an adequate or warm bath or shower ( a very basic expectation when paying to stay in a hotel.) We notified the clerk again when we checked out and requested to be informed what compensation would be offered to us. I contacted the manager on the following day. He informed me that he checked the room, and the water pressure was fine in the shower and with hot water, which was a blatant lie. I requested to be credited for 1 night of our 3 night stay, which I feel would have been a fair resolution. The manager refused, stating that all he could offer me was a 10% discount. There was absolutely not even a hint of an apology, and he seemed very unconcerned when I informed him I would be contacting the corporate office for Best Western and that we would not be returning to this hotel, despite our frequent visits to family in this area. Unbelievable! Don’t book a stay at this hotel. There are plenty of others in the area where I’m sure you can at least take a warm shower!

Gladys Margarita Pacheco: This have it all. Shopping Mall and other 5 min walk. Love itRooms: 5/5|Service: 5/5|Location: 5/5 …More

Moana Faana: Our was great. Staff were very kind and accommodating. Especially with all members of our group.The facility was great. Rooms were nice. Breakfast was excellent.Overall, it was a good stay.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Great value …More

Mark Bidlack: Great bedsRooms: 5/5|Service: 5/5|Location: 5/5 …More

Erika Jakich: NEVER STAY HERE!!! THEY STOLE MONEY FROM ME. I called to book a room for 2 nights. My card was charged 308. I arrived and checked into the hotel. Got my room keys and then checked my balance on my card they had actually charged me 430.06. I had to wait till the following day to speak with management. I told management that I would be checking out and at that point the owner told me. I was not getting my money back for the night I was not staying and he was also keeping my money for incidentals. So he stole $430 from me. For a 1 night stay!!! NEVER STAY AT THIS HOTEL!!!!! THEY WILL STEAL MY MONEY THEY WILL STEAL YOURS!!

Kevin Smith: Nice place, clean, well lit at night rooms are very nice would stay there again most definitely!!!!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Erika Winters: I’ve stayed here twice now. Each time was for around a week long. The front desk staff are always super friendly, room service ladies are amazing at what they do and so nice as well. The pool has never been busy when I visit so it’s really nice being able to come down and relax. Breakfast tastes delicious. The rooms look gorgeous and nicely updated. Overall this is a great place to stay!

Natasha Luna: This was the worst experience I've ever had at a hotel. I chose this hotel because of all of the good reviews on google. Extremely disappointed. We were placed in a room next to the ice machine, the laundry and the pool. There was so much noise. I could hear the ice machine loud and clear every time someone used it even after I put towels at the bottom of my door and had a Hatch sound machine playing white noise. People were screaming at the pool. Plus several times throughout the night there were random car alarms going off in the parking lot. I woke up at midnight to a vehicle parked with their headlights pointed right at my window and they were blasting loud music. Came out in the morning to someone parked 5 inches from my vehicle so I had to move it just to get my children loaded. The room was not clean at all. You'd think that when you have to pay extra for a pet friendly room that it would at least be clean. There was hair all over and dead bugs in the corner of the bathroom.The beds were comfortable but I barely slept at all with all the incessant noise. Some creeper approached my husband in the hallway and tried to pay him to give him a ride to "get him out of here."

Kelly Schadeck: Overall good experience! The room was clean, breakfast was good, and the staff were all super friendly and helpful. A few things to note: The pool water appeared cloudy which can be an indication that the chlorine is not working effectively. The elevator sounded clunky and was a little nerve wracking. The bathroom door is a sliding door and does not lock, which leaves little privacy and may be problematic for some folks sharing a room. Would stay here again despite these things!Safety: Felt safe tucked away from the road behind a shopping center. Well lit parking lot.Food & drinks: Beverages, candy, snacks available for purchase. 24/7 coffee and tea station.

Rebecca Teague: They are very friendly and it’s very clean

Kyle Boman: Clean rooms, nice bathroom, really comfy beds.Rooms: 5/5|Service: 4/5|Location: 4/5 …More

Joyce Mori: Very nice Hitel.Rooms: Nice room with a nice view of the lake.Walkability: Nice walking path around the lake.

Megan Schwarz: For the most part not bad. Price could have been better and so could have front desk service.Rooms: 5/5|Service: 3/5|Location: 5/5 …More

Michelle Stohr: Nice, good view and food for breakfast. It was a very calm stay nothing exciting or worrying which as a mom of a bunch this was a huge plus. The pool was nice, hot tub is pretty small but I’ll take it, 3ft pool inside, deeper pool is outside (they’re connected)

Kelley Neal: Very clean, wish we would of been told pool eas down for maintenanceRooms: 5/5|Service: 4/5|Location: 5/5Hotel highlights Great view …More

Juan Alcala: Love the hotel great location for wherever you want to goRooms: ExcellentNearby activities: Everything was close bySafety: Walking areas were very helpfulWalkability: Walking distance to some places were goodFood & drinks: Loved the Mexican restaurant across from the hotel, food and drinks were great

Caroline McBride: Went to a trade show there and did not stay in the rooms. It is not a luxury hotel, but it was clean. I would say decent quality for a convention, but it was not impressive.Nearby activities: Next door to a Bass Pro. Near to a major shopping center as well as a kid's adventure place.

b l: Went there for a major fundraiser. Great facility for that.

Betty Hargreaves: Love staying hereRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Adam Cohen: An excellent night's stay. They overbooked and bumped us up to a larger room with a seating area, bunk beds and king bed.Sound-proofing was excellent, hardly heard anything else from anyone.Water pressure was good and the provided shampoo, conditioner etc were bath & body works.Breakfast stays open until 10am.Will definitely stay here again.

Rosemary S: Nice hotel. Great location. 👍Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More

Vanessa Liddell: Kap and MacKenzie are phenomenal, amazing, exceptional! Truly all the good things! I have NEVER been to any hotel that instantly makes you feel like family. This property INSTANTLY welcomes you when you walk in, the staff are sooo hospitable and sweet and the leadership exude those same attributes. As a travel nurse, this was a home away from home and a scenic getaway all in one! Definitely has become my preferred hotel for booking! Please make more!To add- Sandy is phenomenal! she provided EXCEPTIONAL customer service, this hotel and staff have superceded my expectations - A hidden gem for sure!Noteworthy details: Scenic getaway

Sarah Kessler: Dirty and small rooms. If we ever came back, we’d have to get a room with a balcony to be able to walk around a bit. Row machine was broken… I don’t know why it was kept in the gym? Other than that, the kids loved the pool and staff was nice :) Also a nice lake to walk around to the playground.

Cross Family Fun: We only stayed overnight while we were passing through but it was a very nice and clean room. The grounds are beautiful and they serve a nice breakfast. If we’re ever in town for a longer visit we will definitely stay here.

James Coonrod: A great place to have meetings and banquets highly suggest looking into it if you need their servicesRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More

Tyler Baughn: Rooms were nice, breakfast was OK, and the location was great. But the hot tub and pool were closed, so that was disappointing. The main thing that bothered me was that there were ants. Bought fudge from a candy store and put it on the desk to eat, but after a few hours, it was covered in ants, and so was my drink. Will not come back again till it's taken care of.

Krystyn Quinones: Absolutely amazing hotel. The rooms were clean and the breakfast not bad. The best part was walking our dogs around the lake. It is a protected lake so there were so many animals to see and the waterfalls were super cool. My 4 year old is obsessed with hotels and said this one was the coolest he's been too and that he is claiming it as his hotel. I wish they would expand just a little to reach the western U.S. as we would only stay here if they did.