Best Business Banking Service Independence Near Me

Stephanie McNatt: Loan operations dept needs some serious training in customer service. Agent ( Katrina, supervisor) who answered the phone was condescending and spoke to me like a child. From someone who was previously in banking, I would never personally bank with this company.

Ashley Johann: The two ladies at the desks (not the tellers) literally laughed at me as I was walking out. Will never move my money there. That’s not even mentioning how condescendingly I was spoke to by what I assume was the supervisor. Not sure if that’s how she normally talks to people or if she took offense to me wearing sweats on a cold day but if they want to actually get customers they need to do some training with her.

Joseph Smith: They keep closing branches, their ATM never has cash in it and constantly says "transaction unavailable", their mobile app is so incredibly archaic that this bank is very quickly dying. Planning on closing my accounts soon.

Artsychic New Beginnings: Doctors office- extremely helpful

Dallas Ficken: Excellent BANK! Have over 50 years of experience with them

Robert Orr: Absolutely terrible back. Will not cash their own checks

Stephen Andersen: Fast and easy loan process.

Lee Auto Repair: I have been doing business with this bank for about 13 years and have never had an issue. Jeff Scassellati , Edy Hall And Amber Starr have always taken care of my needs. Wouldn't think of ever going anywhere else. After reading some of the other reviews I cannot agree with them. I to have a business account and Blue Ridge bank financed my new Auto Repair Shop. Not sure what the other guys problem is with holding his deposits for seven days mine are good the next day

Shelly Kelsay: Had to get a new debit card, was told I had to come back the next day for card because the machine wasn't working. When I picked up card the was next day I told was told it be activated until after 5. Went to use it the next day on a Saturday, guess what, didn't work and no way to fix it until Monday. 😠

Jeffrey Montgomery: Been with them for over 19 years. I'm 34, so over half my life. Started my first checking account with them when I was 15. They have slowly gone down hill. Tellers aren't as friendly. They closed their Northland location, so now less convenient. Now they are unwilling to work with a longstanding member like myself on some bounce protection fees. These were more than the charges themselves! I can't close my account soon enough. They may want to look at changing their "policies", because other banks fee's are way less.

Stephen Pirch: I have been banking with BRB&T for over 7 years and have always had a fantastic expierience. Not only are there many locations to bank at here in the metro area, but I have found that all the bank employees have been friendly and helpful throughout.The primary branch that I do business with is the one here in Independence. The Branch Manager Alby Bussey has always been extremely friendly and professional with me and my family. I have several business and personal accounts and have always felt like Alby and her team make me their number 1 customer.

justin schilling: I have been with Blue Ridge Bank and Trust for many years. When my wife and I decided to start a business, that's where we decided to do our business banking.There has been a general decline in service from the Little Blue branch. The tellers and customer service representatives are fine, it's the branch manager Alby Bussey; that's one problem. Every time I would call or come by the branch with a problem, I was met with attitude and a complete lack of compassion for my situation. In addition, her response is typically something condescending that is unproductive to the matter at hand.The overdraft, returned check, and check hold practices at this bank are extremely punitive to the customer. The check hold policy is the straw that broke my back. Again and again with the 7 day check holds! Even on my business account! I need my business funds to be more liquid than that. I'm over it! Do not use Blue Ridge Bank and Trust Co. I am going to let everyone I know not to use this bank and why.I'm taking my money to Community America Credit Union. Fantastic and personal service at the branch, and reasonable policies. Especially the check hold policy! $500 available that day, $4500 available the next business day, and the remaining on the third day. And that's "if" you don't have matching funds in the account.

Ox Wheeler: Went in with check to open account and was told it would be held for 7 days. Then I was told to come back with cash and it would be done. Returned the next day and the same guy I delt with previously didn't recognize me at all and look at me like I was stupid for speaking to him like we had already met. This offended me greatly. The guy was a douche and has no business in customer service. I went to Commerce Bank instead. It sucks cause I really wanted to bank here but forget it. I wanted to slap the stupid look off that dudes face!!

Chari House: The tellers at the 291 & 40 highway are awesome. The ATM can be very frustrating. So basically go there during business hours and ignore the ATM if possible. Will add the ATM is contacted through someone like Brinks, Loomis, Well's Fargo not the bank itself.

JakeManeSoFly: Easily the best umb!!! 10/10 always.

Edward Hylton: These are the nicest people around. This is the only branch we use.

Teddy Tompkins: Have used this branch on 40 hwy off and on for several years. I think it is used a lot for training new tellers and have noticed a pretty frequent turnover but have always had good service here. I do wish they were still open on Saturday mornigs.

Bj Walker: While visiting bank to make some transactions, big black bugs was crawling on floor and on desk into computer monitor. These were not water bugs 🐜 but orential black roaches.Told bank representative about seeing roaches and she said they always have problem with bugs 🐜.

Dana Cheney: I have banked with UMB for over 20 years & could not believe I was treated so rudely. Plus I had to go out of my way to another bank location to get something taken care of. They are only able to do deposits & withdraws. They aren't trusted or trained to do anything else.UMB should spend some of the money they charge everyone in fees now to add a personal banker to this location.

emiweeb -_-: Always been super helpful to me!

Waseem Sheikh: Customer service sucks big time. Went in to do business deposit, teller asked me for my ID and social. I asked why? Said that since the deposit is too large. Dumb ass.

Judy Adler: THEY PROVIDE THE BEST CUSTOMER SERVICE!

William Bell: Stephanie was very helpful!

Kevin Reffitt: Better hours ..... open before 9:00am.

Jill Shinn: Always accurate , courteous, and helpful.

Apolo Donjuan: Declines my card most of the time. I call and said all good noting wrong.

Amanuel Hill: I respect all of them for the job that they do but sometimes you have a bad apple in the bunch. I like going there because it is very convenient.

Charles Foreman: A wonderful place to bank!

leon nguyen: I started deposit my first ever paycheck with UMB and still doing so. They kept my deposit safe and secure and whenever I need quick cash around KC just drop by local QT extremely convenient for me. If there is a ranking chart of banks in KC there is no questions UMB baby hahha.

Charles Farley: The teller was very helpful and efficient. All went well.

Klint Hinson: Exceptional customer service! If you reside in Missouri this is the place to bank!!

Charles Oppenheimer: kim and her team always available to help. Yes they really make me feel like a member of the family. Kim is an excelent manager!!!

Mark Allred: Great experience. Very friendly and helpful staff.

Kevin Vanderpool: Kim Knowles and her associates are very helpful always the same people in the bank says something same faces

Frank Guarino: The team members at this branch are outstanding and so very knowledgeable and helpful. They go above and beyond to help.

kay tuttle: Great people, great bank, great service.Been with UMB many years now. No plan to change.

Susan Dupont: Wonderful,,friendly and always helpful

Michael Belman: Super friendly, awesome staff. Takes care of all of our needs

Darrell Johnson: Always friendly and knowledgeable while Always going the extra mile to help me out! This is one of the reasons I have banked with UMB for over 40 years!!

Maria Alatorre: Very nice people

Teresa Ravenscroft: I began my relationship with UMB due to a former employer that used them. I had such wonderful experiences cashing my checks there for 10 years I decided to open my own accounts for myself and my child; she is an adult now and also continues to bank with UMB. They have fast, friendly and efficient service and they tend to go the extra mile for their customers! I have tried the other big name banks and UMB is where it is at and has been for me and my family now for twenty years!

mike odom: Very friendly people at my branch I’m very satisfied with them

Jacob Manning: Fast and friendly service at this location. Traffic around it can be a challenge though, I hope to see some future development by the city but has nothing to do with the bank itself.

Mercy Kimbrough: Great help

Patricia Garmon: Wonderful super helpful people.

tim wayne: I went and she help me open account, explains and answer all my questions, friendly and helpful

Carl Sousley: Nice people

Lynn Michaels: Friendly and professional staff.

Vicky Sims: Always friendly and ready to take care of business!

Richard Smith: Very considerate and helpful in dealing with a difficult situation

Maygen Smith: I have been with umb for 4 years. Great bank.

Tara Cross: I've never dealt with such a rude bank. I receive attitude from several employees. Today the older woman with glasses was intolerable because the two deposits I dropped off had some money mixed up (one was $20 short). I understand that my deposits SHOULD be accurate, but as I'm sure most humans have done, I miscounted. I don't have a machine to count my money for me, and I'm currently working 80 hours a week. Mistakes happen but this woman huffed and puffed, tossed the money on the counter and if she would have let me finish speaking would have heard me offer to take them back to my store and set them straight. I'm sure it won't matter to her, but I'm speaking with my supervisor about banking elsewhere as this is not the first time myself or employees have had experiences similar to mine today.

Mel B: We've been banking with UMB for ~40 years. I've always had great customer service here and just recently moved my HSA here after retiring.

Jessica Getty: Tiffany is awesome!

Chris Ingle: Friendly people, never waste your time.

Haze Assass1nxX: They all work with you there all nice people

k&a awesome: Banking with this branch for years. I came for the free checking and stayed for the customer service.

Kelly Stempel: This place is a joke. Went in to get a simple money order and THEY deposited more money to me than I was giving them somehow so they took it back out which caused me to go negative and now being charged a fee for being negative. When this wasn't my fault to begin with. Not my fault they have employees that can't read numbers right and now I'm being overcharged for it! Just a scam for them to take more money!

Magenta Jett: I go here to do deposits and change orders for work and they are always helpful. They work fast and efficiently! Every time I walk in someone says HI and they are able to help me soon after. This bank is my favorite one to go to and I will continue Togo to them for my banking needs!

Bruce Staggs: The staff are ALL friendly, neighborly, and down-rite helpful while handling our biz. I trust Commerce. 😊

Tony. Cal Durham: They was very plight and fix all what I came for it's a lot to do

Hailey Mallas: I’ve banked with Commerce since I started working when I was 16. They were great for the first two weeks until I downloaded their app. Their app will lie and say I have a certain amount in my account when I really don’t, I have my card set up to where it can’t be charged if there’s no money on it. So the app lies and says I have this amount of money I only spend a couple dollars out of this amount of money and i’ll wake up the next day negative in my account and than in charged with MULTIPLE over draft fee. They consistently screw up, the drive through workers are rude, once I pay off my credit card I will be closing my account with them due to the inconsistency and the amount of stress this bank causes me. I would not recommend them to anyone, I have friends who i’ve steered the opposite way of Commerce and I have a lot of friends who agree that Commerce is the worst bank you could bank with here. GO TO COMMUNITY AMERICA!!

Brad Rogers: I have called 2 years in a row asking for my lien release and they have said they will send it but they never have. I have never experienced such unprofessionalism in my life!!!

Tammy Bader: I have been an account holder with Commerce Bank for 8 months. I had a great guy help me with opening the best account for me! I had a terrible problem with a company taking out an automatic payment over and over and over again; causing me hundreds in overdraw fees. That company denied doing so. I went to the bank honestly expecting them to say there was nothing they could do. But instead, I was treated with professionalism and compassion and the nice lady went above and beyond to solve my problem that day! She even refunded some of the overdraw fees! She got the situation taken care of and helped me out a great deal. It was so nice to be treated like a person and not a number. I have had all great service from every transaction I have had with Commerce Bank from opening my account, to making deposits and now saving me money and fixing a huge headache. I highly recommend this Bank!

Gail Cianciolo: Commerce Bank 39th st location in Independence,Mo is my preferred branch & has the most knowledgeable staff. The branch mgr & assistant branch mgr, Zach & Myriah are just wonderful.They are always quick to respond to any needs that I or my husband have. I would not bank anywhere else than this branch of Commerce.Thank You for always going the extra mile in customer service.

k Johnson: Rude employees and manager, waste of time

Alycia Cardamone: The customer service here truly can’t be beat! I’ve been with Commerce for a long time and I’ve had no complaints but Andrea at this location goes above and beyond with sincere personal touches to make sure all of my banking needs are met!!! 12/10 recommend!

Chris Dobbs: Very slow, it's not first come first serve, 4 people in there, waited 20 minutes as they helped other people that came after I did, this is a lousy branch

Ola Dawn: Always helpful and kind and never seem to hurry me as I have RA and ar times hands dont work a.

Krome Saeed: This is by far the worst branch I've done business with, hands down. The 39th St. location in Independence is the only Commerce location that I've dealt with personally and if this branch is in any way a reflection of Commerce Bank as an entity, I am absolutely shocked that they still have individuals and businesses banking with them. I am regularly given the run-around whenever I have a concern and the staff here almost seem MORE eager to assist individuals in closing their accounts down instead of being personable or interested in addressing the problems. Their information is misleading and changes depending on their mood, apparently. Ease of access and usability are two concepts of which they have no knowledge and seemingly no interest in incorporating into their facility. Whether it's personal banking or a commercial account -- look elsewhere!

Frontdesk Misty Gipson: Complete 2 commercial transactions in person thru drive thru each month. Never have any issues with wait times, or teller dispositions. Everyone is always jovial and kind when I visit.

Kristin D: The assistance branch manager, Zach, is beyond helpful and nice! My husband and I opened business accounts with Commerce and Zach walked us through every step and explained all of our options in person and has answered countless questions for us since then over email! He bent over backwards to help us out and make sure we had the best account features and access. He is a banking rockstar!

Mary Case: They have in my bank for almost 12 years now since I moved from Indiana to Missouri I have never had a problem with Commerce always very friendly and they always treat me right

Jeff Winfrey: Close to early

Cameron Lowe: Super friendly... I love Commerce Bank!!!!

Tate Mabie: The manager Gail is very rude and unprofessional and I have been with Commerce for 20 years very disappointed

Nick Martin: Friendly tellers. They are knowledgbale and have no problem answering your questions. Quick wait times

Divegence_Jennifer Lenae: Tellers are very lazy. And slow. Very slow.

Maryanne Heinrich: Although the staff were courteous, I stood in line for 15 minutes to get to the ONE bank teller that was available.

jeanie “Sunshine” hendrix: BoA ATM are the easiest & best way to go! Deposit cash, checks, withdrawal money, check your balance.. what more can you ask of a bank. Best ATM bank I know. I've been with them for 24yrs. Honestly, I'd rather do the ATM because a while back I went inside & had a problem with the teller. She was a very rude girl- Over me cashing a check & I had to write my last name in the "pay to" line because the person put my maiden name on check by accident. I told her I've been with yall for 22-23yrs and the ATM takes it. She wasn't happy nor would she let me cash the check. I almost quit the bank over it. Still deciding... already opened another account with a different NICER bank. Not sure what I may have up my sleeve.However, before this BoA has been Great to me!!! Though they have no problems hitting you with $34 overdraft fees, multiple times in 24hrs, even if it was $2.00 short. Come on yall! People are struggling and for you to take that kind of money from our pockets when we didn't/don't realize we went $2.00, or however much, over in our acct & evidently we were broker than we knew so you just take it & make it worse & harder to cover due to your HIGH CHARGES. Which takes time to recover from, due to your fee!!, & it's not like we weren't coming to deposit more money & fix our issue/mistake!!!! This is how banks do you.. they want your money in every way they can grab it. Who's literally robbing who here..???.... I understand a fee but $34?? Pityful & you should be ashamed.It's the mean teller that has me mad so she caused this review.

Cheyenne Wendegatz: I'm giving 5 stars because of Melissa, the manager that helped me. She was straightforward, knowledgeable and honestly uplifting with my current situation. The world needs more professionals like Melissa so thank you!

Jairon Bueso: Hablan español? Esque quiero abrir una cuenta de ahorros

Kimberly Erickson: Couldnt help change my number and even let me pay my auto loan from another bank card… horrible service!!!

howard lotven: Sorry I cannot give this a zero. Should of known I was going to have problems when I first walked in. The employee at the front desk was leaning on her elbows and did not stand up when I came up to her. Asked me what i needed in a slightly perturbed manner. I told her I had several documents I needed to complete. That the documents were sent from Bank of America. I handed her the first document, a distribution from my deceased mother's cd, she looked at it and said, " I've never seen this before." RED FLAG! Then said, "Oh, this is for a minor." I told her no, it is for a distribution from my deceased mother's account. Rest of the paperwork has already been filed with Bank of America. She said, so I just need to mail this in? No, i can sign it here and get a certified check for my distribution. She then handed me back the document. The other document was to change the signature on the account held by me and my mother to just my signature. Told her I needed to change the transfer upon death information. She first said i couldn't do that, then said I needed a banker to do that. DUH - WHY DOES SHE THINK I CAME INTO THAT BRANCH. At this point I said, "Thank you, but I am going to a branch where they know what they are doing." And walked out. When i said that she finally stood straight up instead of leaning on her elbows, which she was doing the whole time and watch me walk out. A second employee was standing there the whole time and never said a word. After reviewing the reviews here, before I left this rating, I am now not surprised at the "service" or lack thereof I received at this location.

Michael Killion: If I could give 1/4 star I would. Today was the second time in a row that I walked into this branch and was treated SO rudely I was dumbfounded. If you are thinking about opening an account with this bank, go somewhere else... really. The last time I went in to cash a check and they told me, "we have no access to our cash right now". What? Also, the description on google says "drive-thru services". Nope. Go ahead and get out of your car and walk in for the simplest transaction. 90% of other banks still have their drive thru open so do yourself a favor and go there.

Curt Tadlock: Worst BofA branch in Kansas City metro! ATM out of service with one person at the counter. Never again!

Jonathan Taisi: Worthless

Ashley Anderson: Opened a new account with them, (I already have a checking and a savings it was a secondary checking) did not get sent or notified of a pin for the card. instead on the card activation letter it says I will be mailed a pin but it has been 2 weeks almost and haven't received a pin. no biggie except I've tried calling to get ahold of someone to set it up but no one answers the phone at this branch when I call it, and if I go through the automated voice prompts all it wants to do is re-mail me a pin. that doesn't work or solve any issues when I cant use my card that I have NOW. So I use my lunch (I work business hrs. M-F 8-6 so I am never "free" during their hours) to go there, and instead of being dealt with by a teller I am simply "checked-in" and have to wait. no biggie. but there are TWO tellers not doing anything while there are two people in the offices and one man in a separate cubicle (he's irrelevant in this bc I don't know what his title is) but one of the people in the office has an appt that shows up and he is working with them. the other person is a lady that is on the phone with someone about getting an appt set up (so obviously their phone's work, don't know why I could NEVER get ahold of anyone). she comes out and takes the lady that is waiting with me (she is trying to open an account - which is like a 30 min thing) so I am a little more irritated now (waiting 15 min already) - like if I was sent the pin info from the beginning or if someone could answer the phone this could have been resolved. My pin situation was a 5 min thing TOPS, but instead they have tellers twiddling their fingers when they could be helping people. This is not directly against the tellers that were there themselves, they do not have control over their job duties. But if BoFA is going to terminate the drive thru services, not provide pins to new cards, not answer their phones, or fail to use basic understanding of people's time then why bother?? Never really had an issue with them before, but as someone who has been a customer for years trying to remedy something that is not my fault, VS you (BoFA) favoring someone who is not even a customer yet seems off. Also please learn to prioritize and service your patrons better. I have to use ANOTHER one of my lunches tomorrow (I set up an appt this time) fixing an error on their part rather than having a true lunch.

Vicky Garcia: Walked up right before close time and doors were already closed.

Kelly Robinson: Today we spoke with Jason Brant at the Independence Missouri location, he was so patient and deserves recognition for his excellent customer service skills and expertise. He spent over an hour trying to reach a representative as they were being difficult to deal with regarding transferring us to the correct department for our issue. What a huge help he was and thankfully because he was diligent and knowledgeable it was taken care of! Thanks Jason

Miralda “Princess Mimi” Aguilera: Worst location ever. Simply just rude people working there. To the ladies behind the counter to the guy that’s just there to answer questions. EXTREMELY rude people.

Ashley Cosgrove: 8 bank members inside and NOT ONE can open the drive thru? Its raining USE common sense for your customers!! Oh wait their conversations with each other are more important 🚮🚮

B: Had issues getting a mobile deposit cleared and the manager Jessica Larson and Tina were absolute unprofessional pigs would not even consider helping me just wanted to argue how they couldn’t help me in front of whole bank, Called customer service myself like they should have done and got the situation quickly rectified (just like i told them would happen) with no help from them then closed my 20 yr account. Will never do business again with Bank of America due to Ms.Larsons unprofessional and amateur conduct.

John Freeman: Personal account for 15yrs with the Independence location . And the want to hold estate check for 10 days. BS

Rick Mitchell: So I stop in on a Friday afternoon after getting my check. I'm not a firm believer in the banking system so I don't currently bank anywhere. It's places like this that make me that way. I only came here because this is where my employer chooses to do business with. I hand them my check and just asked to have it cashed. She promptly takes my check and asks for my I.D and right thumb print. At no point in time does she mention a fee for cashing a check. She gives me my cash and I start walking out and realize it's $8 short. I tell her and she then tells me about the fee. I would have never cashed a check there if I had known it cost so much. Little Ma and Pa banks don't charge that much. I'd figure a bank with as much as these people they could afford to let people cash checks from their own banks for free. Hell no it's $8 bucks. That's insane. Never again. Banks are the real criminals.

Alycia Nichols: On a Friday morning....just one teller to cover the counter AND drive.thru?!?!!?!?! Seriously???? Bank of America has slippedWAY below what’s acceptable for customer service!!!!

kim C: Closing at 4pm during the week doesn’t work well with working folks!! We will be finding a new Bank!!

Michael Fields: Went to the counter to withdraw money from my account for a money order even though I had my valid drivers license and my debit card The teller refuse to give me my own funds she said my signatures did not match over 15 years with that account never had this problem I think it's time to switch to a credit union it's my money and I want it now !!!!!!

Auston Lablance: Tiffany Johnson was very polite and professional. What I thought was a problem it was a easy solution for Mrs. Johnson. We need more personable professionals like Mrs Johnson. Thank you very much 😊

Diedre Brodersen: Always so nice when I walk in.

Charlie Goodrich: The lobby has been closed, understandable. Everything is done in Drive Through. Always have to ask for the slips before I can fill them out which is why the lobby was good because I had time to do that without making someone wait on me. The tellers are good about it but it doesn't make me feel any less guilty.Update...Bank saw this and sent me out some slips, didn't even have to ask. Little embarrassed I didn't think about asking for extra slips at the window.

kelly Al Qammaz: Spoke with Amy today 1/28/21 and finally got some great customer service She was very helpful and did all she could to assist meThank you Amy and Bank Midwest

H. M.: Banked with them for over a decade. When I opened the account it was free. If you dont have so much money deposited or spent you get charged $8 a month for essentially not making enough income to bank with them. After closing the account the bank manager left a single cent in the account. When my trash bill went through months later I got a letter in the mail stating the account was negative $140.I had to go back and close the account again and reconfirm my banking info with the trash company. It was a complete headache.

Beverly Butler: Amy Wynn : I was impressed the way Amy handled my issue. The information I needed was quite a task but Amy got the information for me in a very timely manner. Bank Midwest is very fortunate to have Amy Wynn working for them Amy is a 5 star plus! 😷

Paul Dodds: Joe the bank manager, May, Tiffany, have all always been very helpful...Joe went out of his way to help me with EDR through the SBA and even connected me with a SBA specialist who took the time to answer all my questions and I feel relieved...these folks do business the way banks used to do business and I'm thankful Paul Dodds

Rhonda Marie: ATM is always broken.

B P: My bank account was closed after two days because the balance was $0.00. I have been waiting for a wire transfer and my account was closed now I just talked to someone yesterday about my account and I was not told that after only 2 days of having a zero balance would be closed. I was told they sent the request to open the account back and my money will post today or tomorrow. They should no sense of remorse for just closing my account after 2 days of a zero balance. I've banked with bank midwest over 10 years and never recieved such horrible service.

Hettie Phillips: They are always friendly and ready to help. They are knowledgeable. Amy is the best she goes out of her way to help customers.

Katie: Friendly staff, always very helpful.

Elliott Graves: I just wanted to show a token of my appreciation for all the Bank Teller's & Banker's at this branch... Thank-you for always greeting me with a smile & a hello how are you today.. Sierra & Mae are always professional, prompt and sweet. Keep up the good work.

Bonnie Hopwood: The tellers are friendly and very helpful Sierra did a good job today

Jack Larrabee: I always cash checks with bank midwest, and i love them. Very friendly people and respectfully.

Pat Cotton: I have nothing but wonderful things to say about tiffany and the rest of the employees at my branch, they are the reason I stay with Bank Midwest

Katelyn Beach: Won't ever come back to this location, have had nothing but problems with bank midwest since I moved to the city. Closing my accounts with bank midwest after 19 years, they have done nothing but hassle me...the only bank midwest worth going to is the excelsior springs crown hill branch, the others are all trash and treat their customers like trash.Cierra the branch manager at the independence location off hwy 40 is not good with customer service etiquette or going out of the way for her clients

Rick Dreher: All the tellers and bank managers at Bank Midwest on 40 Hwy bend over backwards for anybody that comes through the doors to help them out

cheyenne wilson: Extremely good customer service. They don’t have a monthly service charge on military and they are always ready to help!

Tami Wilson: I love coming to this bank. The staff is friendly and helpful. They are very knowledgeable, the hours are convenient for the customers . Great banking center.

Rob Caviness: Excellent bank

pierre michaels: I've been banking @ US bank since 2003,. great bank tellers @ 110 US 24 hwy. Indep. Mo. great customer service also.. also you'll get the samegreat customer service @ their bankLocated @ 3640 Noland Rd. also in lndep. Mo. I bank there as well...💯

Eric H: The bank stopped allowing night deposits for some reason, which makes it very difficult for me to be able to deposit my business's cash. I mean they already are charging for every single cash deposit anyway because it's a business account. Looks like it's time to go find another bank, luckily a central bank opened up just about a mile away.

Moped Coin: Scando bank that double jeopardized people for cashier check fees too get rich dont trust this place at all either dont bank with unless you want to be nickel and dimed for the people doing nothing as always too I will never open a bank account here either too so you people that do god have mercy on your souls too it's about principle too they are a straight scam company too so that my intake of them they will take advantage of people every day too

Stephanie Montoya: I opened a new account with them and so good so far! The service has been great. They constantly call me to keep me up to date with my account and have been flexible with my working hours to better serve me. Thanks Laura and staff!

Crystal Walts: Friendly and professional staff. My transactions have always gone smoothly.

Tiffany RRRLL: Wait time is drive thru was 1 hour.

Miss Grimm: Put 300$ in the atm on a sunday. It told me take my returned Bill's but never gave them back. Cant pay my Bill's now because even after calling the number on the ticket it gave me, the money still hasn't hit the account even though on the mobile app it says it added the 300 on the transaction part, but not into my actual account balance. This location has always caused problems. The location on noland handled some previous issues I had had through this bank that this location put off for months. Always telling me everyone was too busy to help....

C Cascade: I've been waiting at drive up for 13 minutes, my deposit was sent in the tube 13 minutes ago, no one has even greeted me or acknowledge my existence. This location has a habbit of long wait times and an ATM thats out of cash.

Natalie Penn: It sucks and i was a minor when i signed up for an account and i had a cosigner but they shut my account for no reason 2 weeks later

Sandy Bush: This bank held my money for over two.weeks saying I put a fraudulate check in however that said check cleared threw the lawyers bank that wrote me the check. And still the bank held over 500.00 dollars of mine. My kids were hungry my bills were late and THEY HELD MY MOMEY FOR NO REASON SAID I COULD CLOSE MY ACCOUNT HOWEVER EVERY TIME I TRIED THEY HAD ONE BS REASON AFTER ANOTHER WHY I COULDNT CLOSE IT I AM STILL STILL WAITING FOR MY MONEY.. IN THE PROCESS OF CONTACT THE BETTER BUSINESS BEURU NOW DO NOT USE THIS BANK THEY ARE TOTAL CRAP.THEY HAD ME SIGH UP.FOR OVER DRAFT YET SENT A CHECK BACK TI THE ULITILTY COMPAMY EVEN THOU I HAD A PENDING DEPOSIT THAT WOULD EASILY COVER THE CHECK I HAVE A GOOD CREDIT SCORE AND NEVER HAD PROBLEMS WITH ANY ACCOUNT BEFOR DO NOT TRUST THIS BANK

Tammy Cochran: I use to bank there. Excellent place to do your banking. Had to many bank accounts so I had to cut down to just one!

Ron Quinn: I will update as the the process happens, However not impressed with this location. The branch manager lies out his ass and abuses his authority as a branch manager. I will avoid at all cost!

Dale edward Streeter: Been with them for years

Ross Dwyer: Great bank and I have a Christmas savings account

photo traker: Friendly