Best Cell Phone Accessory Store Independence Near Me

kermit anderson: Luis helped me with all my needs very nice helped me talk to customer service and met all my needs went above and beyond

Chantel Turner: I just have to say how amazing my experience at this Verizon Store is every time I come in!Luis went above and beyond for me!! He even stayed later past his shift to ensure me and my family had every question answered and that we were completely satisfied! He was so patient and kind! Some of the best customer service I’ve ever experienced! Thank you Luis you were a blessing and a pleasure to work with!! 10/10 stars!

T3c4 M1k3: Very nice & helpful.

JK Alston: Today was the first time ever that I didn't completely hate my cell phone shop experience. I worked with Mike today after my daughter ruined my phone yesterday and he worked quickly and efficiently and helped me get 2 new devices for a manageable amount of money. I do hope that when I go to the store from now on Mike will be who I work with

Chris Massa: Hands down the best experience I have ever had at an cell phone store thanks too Luis Reyes, took my family of 5 in, he was very knowledgeable got us everything we needed and was in and out in a timely matter. Appreciate everything Luis.

John Leeper: Luis was extremely helpful and knowledgeable. Very good salesperson.

Katie Holloway: Luis Reyes was very helpful. He helped my family in a timely manner and even put my new case on for me. Very relaxed and kind gentleman

Madison Massa: Had the BEST experience at this location. Luis helped my family of 5 switch over from T-mobile in no time. Highly recommend working with him!

Renee Wood: Mic and Brendan did great and took excellent care of me!

Sergio Ortiz: Luis helped my and I out with getting our plan adjusted to meet our needs and save money. Also hooked us up with great promos and deals that other stores weren't suggesting at all. Definitely recommend Luis for any Verizon needs especially for spanish speakers. Extremely satisfied customers!

Catherine Packard: Luis is great w people. He really works hard to do what ever you need. I will continue to go to Luis for what ever I need.Thank you Luis

Mr. Tim: Nothin but good stuff to say about the place. Everyone seemed friendly and helpful from what I could tell. No complaints here.

Diane C.: The salesman were nice but they assured us that the monthly bill would not be over 70 a month after the first month. We received the estimated bill for the second month and it's over 170.00. We feel deceived just so they could make a sale.

Christine Prentice: Duane in Independence was extremely helpful and saved my day! Couldn't ask for better service! He needs a bonus!

Linda Jones: Mick and Dylan provided outstanding customer service!

Susan Kay: Jewlian was everything you would want for customer service. Polite, courteous, knowlegeable, and an overall good guy. I had a complicated issue and he stayed right with me until we worked through it. He did not seem frustrated and was willing to give me all the time it took. I would recommend Jewlian to anyone!

Lorenzo Allen (Rentzy TV): Mic gave me and my wife great service and answered all of our questions .

Jennisha Mamaril: Mic was so helpful and provided a great experience for me . He made switching providers easy! Thank you!

Jaena Allen: I’m so glad I walked in when I did. Mic Birmingham made us feel at ease and provided us with the best service !

bettykinslowo: The store manager did such a great job. I switched over from consumer cellular and it was a bit of a hassle because of a port delay but Christian was very patient and such a great help. He transferred my information and helped me get in contact with my sister, such an amazing man

Michele Williams: I went to buy the $19.99 phone with promotion as I have been a cricket customer for 5 years. Christian waited on me. He told me there wasn't a promotion and my phone would cost over $80. Looking at the receipt when I got home. I did get the $19.99 phone promotion and he gave me a cut partial receipt and I was charged $83. He charged me for items I never ordered or received. Upon returning to the store today and demanding a full receipt, explanation, and refund. I only got the full receipt after Christian saying he couldn't find, alot of stalling and trying to misdirect me, after saying I would call the police. So far I have not been told what the charge is for or given a refund. Christian would not give me a straight answer and said it don't concern him. I looked up the charges, one is for an unlocked phone and the other is for insurance I never ordered or received. Almost $35. I'm 67 years old and could be mistaken for an easy target. I'm not done with this matter and demand a refund. I hope the owner of the store will correct this and issue me a refund and rethink who he/she has managing the store as I was told Christian is the manager I'm not sure exactly what I was charged for, maybe it was a case. I don't know because I was charged for items I never requested or received. I don't need the owner to day sorry. I need a refund of the money that was taken from me. My only income is veterans widows benefits and I need a refund. Sorry don't put food on my table. The owners, please respond accordingly

Shannon LeHotta: Very unprofessional to have your entire facility lit up,but your doors are locked. I called and no answer,or machine,or forwarding number. I called another location to ask if there was an issue only to be told they're not affiliated - no offer to help etc.

Tyra Walker: I have went to this location and usually recieve good service.. My phone had been disconnected about 30.minutes before I went to the store but the representative was not helpful. I've been a customer almost 2 years. Cricket you have to do better with customer service

Michael Mollett: There is no mask mandate and I was asked to put on a mask while there were a store full of people who's mask was not covering their face. More like chin straps. Why wasnt anything said to them? I stood there for a half hour with no help. There is not even any information or prices next to the phones. How am I supposed to shop for a phone with no details about them or prices. The ceiling drops water, the place looks like trash, and the employees are rude.

Latresha Green: Good customer service just didn't like that the employees were talking about the fact that I didn't want to purchase a case in Spanis. Which I speak fluently.

Sarah Escalante: Excellent customer service! Very nice ladies :)

Matt Glossip: Sevice is very good. The only thing people dont reilze you got to by your phone outright

James Davis: My phone a new G 5 crashed less than one week old. Cricket would not help me after I pd 210 dollars. I will be changing service on down the road. I have had Cricket for years and never had an issue before. The salesperson knew absolutely nothing. Fortunately I was able to get it back up on my own. That fool was going to SELL me another phone...

Tini Hayes: Quick friendly and informative.

Joseph Weeks: I had a fantastic experience here. They were patient and friendly. They answered all of my questions and I couldn't be happier. I will definitely be back!

Linda Weeks: The new store manager, Conner was very helpful getting my phone set up for my text messages.

Rob Adelman: I went there because I wanted crickets so I could train them to make that sound during an awkward silence, but I ended up getting a phone plan for a nice low price.

kimberly garcia: New manager. Connor is amazing. Sarah is bilingual. Both are very helpful.

Jessi Garcia: Great manager

Kenneth Figgins: Honestly great customer service if I only knew her name. Either way she was patient and a great help.

Steve Tully: They need new employees very negative attitude

Krystina Cowan: unprofessional and rude

Jose Mendoza: Excellent service and professional staff

David Morgan: They're my authorized phone dealer what else can I say

Michelle Andrade: Drove across town to get here a few minutes before they closed walked to the door with the open light on and doors locked . Male employee shaking his head no when clearly the closed sign on the door still showed open till 8.Very frustrating when all I needed was to purchase one thing.

ray porali: Transfered a line to cricket had to pay over $100 to get a new phone and also paid for sim. The phone they gave me is NOT responding to calls phone rings and you tap to respond but there is no screen response, I kept it to see may be it would go away or there might be a trick to it? But I was wrong. So I called customer service for help. He said No BIG deal just go back to our store and BUY ANOTHER PHONE. I said but sir you sold me a LEMON and you are suppose to make it right? The agent was NON RESPONSIVE just like the phone they sold me. If you considering cricket read this one more time! Good luck.

Michele Williams: I came with an issue from a different cricket store. Cassandra went above and beyond to help me correct this issue. She should be commended for such excellent customer service. All my future purchases will be with this store. Thank you!

MurphmishForever.v.3.01 MurphmishForever.v.3.01: The first time in the young man was awesome helping me.Then my mom needs a new phone.I sent her there. My bad mom.They billed her at the store, cash out of pocket.Then charged her account.Worse than anything is that mom being 75 she needed some help setting up the phone. $800 some odd amount later do you think they did?Nothing but the data was transferred. No explanation as to how to use basically a computer.And disrespectful.Sorry to the young man that your review is being overridden.But my guess is that figured out that it is hard to soar with eagles when hanging out with Turkeys! 🤣

Krystal Smith: I wish I could give them 0 stars. But they okay people when you are buying a phone but not when you have issues. I got 3 phones from them, switched over, and I have 2 bars of service but no actual service to do much.They have switched out my phone also. The only place I have service is at their store or on Wi-Fi. I have ONE bar everywhere I go. Can’t send picture messages, can’t get on the internet, service on the phone calls go in and out. I have been in the store 4 or 5 times for this issue and it’s a torn acl so I have to send someone else in everytime. They have 2 imei numbers attached to my phone. Got the phone at 7 at night didn’t have service til 9 am the next morning due to someone switching my sim to a different iPhone. This is the only cricket iPhone I own. They won’t give me my money back but 26 bucks I paid for the phone. I work from my phone so everyday I don’t have my phone working properly I’m losing money. They don’t wanna refund me my money so I can have actual phone service that works so I can work like everyone has to for a living. The other option is for someone to look at the tower near me don’t know what good that will do since I don’t have service ANYWHERE. But I guess my next step will be cooperate since I can’t talk to anyone by the representative at the store no one above her. Customer service isn’t any better either poor attitudes. None of them actually care about their customers. Being someone who has sold cell phones, a store manager, and regional manager at several phone places I would of never made anyone of my customers go through this. They can refund me the money back they just don’t want to. It’s sad. But I guess I’ll keep climbing up the pole some how to reach someone who will ACTUALLY help. I literally just wanna have the service I pay for and not have to deal with issues every day and I certainly can’t afford to not work being a single mom of 3.

Chris C Koontz: Needed a new cell phone because my touch screen quit working. I took in my $800 Ule Fone I got a few years back and already had on my account before. They were nice enough to switch my sim card from my broken phone to the Ule Fone for free. They even suggested the discount you can get if you qualify for threw the government where they will pay part of your phone bill. I'm already using it for my internet. I have 5 lines at Cricket with Insurance on 3 of the phones with unlimited calling, text, and data. I only pay $160 a month for all 5 phones. This cannot be beat by any other cell provider out there, period. Believe me, They've all called me trying to get me to switch and when I tell them what I have at Cricket they are quickly discouraged.

Dianna Middlebrooks: Good, helpful service.

Carl Wilder: I needed a simple phone for my mother-in-law. The young lady showed me what was available. She was very professional and friendly. She made sure it was what I needed. Awesome experience.

victor cromwell: The woman was very helpful but I would not go through them for a phone no upgrades no discounts on a new phone cheap low rent service not for me

Samantha Campfield: Sat 1/8/21 I visited around 2pm. I had come from the Raytown location, where they had just treated me horridly, took an hour and a half of my time and lied to my face. I walked into this location and within 10 minutes (including waiting in line) the rep at this location had done exactly what I went to the Raytown store for, a simple phone switch. The rep here was nice, fast, and I will be driving the extra to come here instead of the horrid location on 350 in Raytown.Thanks for the quality customer service!

Lupe Wheeler: Great service, and they give us all the time we needed to fix any problem with my phone, I was completely satisfied with the tech support provided.

Cassandra Cruz: Lovely staff, store always smells nice and clean, no complaints from my end!

Jimmy Kent: Came to the store the first time ask for a new phone upgrade and received the phone but the lady did not give me any information on this phone or the data information and never transferred my email to my new phone I had to go to another cricket store to have this taken care of I wish I would please tell her she needs better customer service.

B: That location is closed out of business

kris Amador: Amazing customer service! Highly recommend to everyone!! Clean store! Very nice

Jose Mendoza: Amazing customer experience, associates are very friendly and knowledgeable. I also love my service!

Deonnah West: Great customer service

Brittany Bartlett: I really don't think they even deserve a star . Very rude . I think I'm going to switch phone companies. I got a lg stylo 6 a month ago and my screen went out .

Cheryl Smith: The young lady that works there is so helpful. I'm gonna learn to speak Spanish

Ken Aguilar: Lady had her kids in the backroom while trying to help me. I understood her dilemma but management needs to fix that.

Adrianne Noah: Eliab was so very helpful! He explained everything to me in great detail and wrote a step-by-step order of what I needed to do switching accounts from another carrier to Verizon and activating new phone. Awesome experience!!

Grace Testerman: Pedro he was awesome and helped me fix my phone under my time frame and he helped so much!

Nannie Buchanan: Eliab gave us great service. It was very quick and well done.

Deron Wright: Talked to Pedro about adding an additional phone line and he got us an amazing deal!!! Thank you.

Shiela Wright: Pedro was wonderful and shows what real customer service is. He needs to train employees. I can't say enough.

cathy medley: Alexandria was great, she was super patient with me and I also experienced her being very helpful and patient with an older gentleman.Would highly recommend her for any help with Verizon.

Judy Latta: Eliab, was great and patient made sure I was taken care of. Great service.

Anthony Canady: Experience was great went in and ask to set up my business account and Coleby got me together in no time!

Matthew Hopper: Coleby helped me figure out what plan and device to go with, very helpful!

John Betts: Eliab was an amazing rep great service, and attention. Great work.

Dillon England: Coleby H. was incredibly helpful! Had a new phone and needed to replace my old SIM card that stopped working when I made the jump. He also helped me pick out a new phone mount and charger for my car since my old mount didn't fit my newer phone anymore. Fastest and most pleasant experience I've ever had in a phone store to date.Great work!

Todd Hunt: Cody was great.

James Shelton: Eliab was helpful with my purchase and very patient

loser teehee: Great customer service from Eliab. Simple and quick

Gladys Binger: Was impressed. He was very helpful

David Shannon: Cody took care of me. Great customer service and very respectful. Took time to help me figure out my problem. Will go back and recommend.

Lane Brown: Cody was very helpful. He took the time to explain all of the questions we had!

Anita Brown: Eliab was of great service to us we loved his attention to detail and his help with is getting a phone

Doris Gerlich: Cody was awesome helping me with my phone issues

Angelia Amrine: Thank you Cody, very great customer service fixed an issue that the other stores could not so thank you.

Osamah Alqadri: I have a the best service and they also have the best offers and good customer service

Brandon Wood: Excellent Customer service every time I come to this location!!! Awesome service from the store manager and the reps, they always go above and beyond for their customers. They are very helpful even when its something they don't have to do, they help find a way to fix any problem i have had with my phone or any apps!!!! Wont be going to any other location, I love the customer service here!!!!!!

Kalea Bridges: Thanks for turning my service off a full day before my bill was due . . .and then you don't even have representatives available to fix it . . . .

Jose Mendoza: Excellent customer service, friendly staff and amazing deals

Shawn Meyer: The clerk ignored me and my wife when we came into the store... he was busy on his computer... he acted like we were bothering him... all the lights were off in the store ... we just left...

kimberly c: Don't go to this location unless you want the employees and manager to blame you for a mistake they made and make you pay for it. They connected a new phone to the wrong number on my 4 line plan.Then after we made a fuss because they said we'd have to pay for their mistake we could hear the manager talking in the back to her area manager saying I (refering to me and not my boyfriend) told them the wrong number even though I was not with my boyfriend when they made the mistake. Just horrible and if you care about covid the manager was maskless so fair warned.

Micheal Vollrath: Amazing provider

Lisa Larson: Beautiful store !! Great team!! LOVE cricket service!! Come here before you go anywhere else.

Mary Christine Dodge: Andre is my hero. He stayed late to help us on a horrible stormy night, he went above and beyond what we expected. He is now my favourite.

Iffy: Andre was awesome with making sure things was done right for me.

Matt Glossip: Go here for you cricket needs the guy there knows his stuff

Ronda Striplin: I got such great service from Andre when I went to the Independence location with a problem. He stayed after closing time to help me. He was very knowledgeable and courteous. My phone had been hacked and he was able to quickly replace my sim card and get me on my way and made me promise that I would be more careful.....The next time I need to upgrade my service or purchase new equipment I will go back to this store. Thanks Andre !!

TLL Tallman: Andre was AWESOME

Kayla Crider: I will be a lifelong customer after the service I received in here today. Knowledgeable and professional, André is outstanding. Thank you!

Chris Soukup: That pay phone bill

Chrystal Gann: André was so good the last time I was here he worked so hard getting my game for me that I drove 40 minutes to buy a phone.

Marco Polo: Excellent customer service ,nice and friendly sales team.I prefer this location over all in independence.

Caleb Etter: Check out Robert he hooked me up with some sick deals.

Nelson Dominguez: Great service!

Donna Pierce: Trevor gave us 5 star class service. We recommend this AT&T store and will be back!!

Alexis Segura: Trevor and Jenny are amazing reps at my favorite AT&T store in Independence!!

Rebecca Stone: We worked with Jenni, she was hospitable, friendly, works well with kids too. She helped me, a newly single mom, navigate setting up a new phone for my daughter. We will definitely return if we need anything else.

Brianna Lancaster: the best service! amazing jokes too!!

Patricia Bickley: I love my new phone!

Lary Spencer: Jaebriel gave me great service!

D'Nae Gardner: Hem was amazing. He is very knowledgeable about AT&T and Samsung products. Hem made the upgrade process simple and enjoyable. The Independence store definitely has a valuable employee.

Janet L Byrd: Fixed my phone

Cherelle Cook: I went to the AT&T store. Jeff greeted me. Bryant helped me get the wrong S22 phone from a previous salesperson, not at his store shipped back. He also informed me about the S23 Ultra and the trade-in deal that the last salesman should've told me about when my phone was confirmed returned. I went and spoke to Korey, who ordered my S23 Ultra phone and let me know it would take a week for me to receive it. I received my correct phone in less than a week. I returned to the store, and Hem helped me get my new phone up and running. Jabriel helped with replacing my sim card for my new phone and erased all my content in my old phone.Everyone was pleasant, had a great atmosphere, was attentive, and cared about my customer experience.

Michael Smith: Great Service!

Madelyn Ebert: Korey and Bryant were amazing! They got us in and out in a flash and made our experience amazing. They joked with us and we laughed through the whole process. I will definitely be coming back.

Rakeyia Griffin: Bryant was very helpful and helped me get some excellent discounts I did not know about! With my long day here he made sure I was took care of and I love that. When you go ask for him ! He’s your guy.

Harry McDonough: Bryant was wonderful

Durian Cobbins: Wonderful service and I love the staff!! Xavier is definitely the best!

Christopher McClaran: Awesome service. Bryant worked hard to give us a great deal where we were able to double our lines but are only paying a few extra dollars a month.

Kristina McClaran: We had such a great experience today and everyone was so helpful and explained everything to us.

Ed Wood: Employees seem to care more about playing pokemon than helping people.

Jennifer Beitling: Customer service was a 10!! JaeBriel Frands was very informative. Also Bryant was right there when needed. I will definitely be back and glad we chose independence not sterling.

Alyssa Beitling: My experience was absolutely great, every question I had was answered. Jaebriel did an amazing job and so did Bryant, glad I came to this location!

MurphmishForever.v.3.01 MurphmishForever.v.3.01: Truly tried, but just missed the mark. The phone still doesn't call on the outside world. I'm so close it's no biggie. Other people it might be more important. They tried.

Steve “Steve Elliott” Elliott: Have to return, but the intent was correct.

John Perry: I've been there three times to get my screen protector replaced, I have insurance on my phone,They always say they can't but will send me the part.I received one and it was crushed.I still can't get it fixed.

Jennifer Forcum: Chris Smith was extremely helpful in ensuring my warranty exchange went smoothly. I really appreciate them going above and beyond.

Adryan Debey: Good experience and friendly staff

Em Dye: Rebecca D is a saint! I am dealing with a parent that has dementia and has been doing strange things to her phone and phone provider when not supervised.First of all- Rebecca gave me her cell to walk me through the process of getting her to T-Mobile the proper way from another carrier. Rebecca spent so much time with me- and was EXACTLY the person that was supposed to be there in my moment of need. She knew exactly what she was doing and new all of the answers to all of my questions.REBECCA D DESERVES A BIG, FATRAISE!!!!!!!(Fun fact: we could out we are birthday twins (go pisces!! ))In all seriousness- she helped me when I was beyond frustrated and at my wits in with Verizon and she really took control and made it PAINLESS. So so thankful for Rebecca!!

Gary Brown: Last gentleman that helped me explained what was set wrong in a very professional manner

Jerie Bucko: Randyll did an outstanding job helping me with his patience, answering all my questions, and helping me every step of the way.

Kevin Asmussen: I want to thank Randyll Daniels for his excellent customer service. He was very patient with me. I appreciate his honesty. If anyone needs help or a new phone i would advise that you ask for him. Thank you again for helping me with my "family" phone

Mintymonkeynuts: Always a long wait so I have service elsewhere

Christopher Dale: Waited forever. Used to have 3 to shops about 5 minutes from me. Now just one and it is always busy.

Arianna Lietz: Came in to upgrade two phones on my plan. Dallas assisted us and was patient and kind as he helped us transfer info from one phone to the other. The manager Jane was working her tail off to make sure other customers were assisted and people stayed happy. My needs were taken care of and I would gladly come here again.

jenny: When we went into this store they were super busy but all of the employees were working very hard. We were helped by Randyll who was so kind and very helpful made us really feel at home.

Susan Johnson: CJ was very polite and friendly.

Kathy Marlatt: We get great service in helping solving problems in a short time. Always.

Rachel Summy: Employee CJ acted snarky and loudly announced my past due balance that other customers could hear it. After he saw the past due balance his attitude went from the regular chipper upbeat to an unhelpful attitude. Will not be back in the store when it's time for an upgrade.

Kenneth Gallagher: Great place and people, so glad that I switched to them

Christy Feeler: We received very fast service help.

Dan Sherer: I went into the store thinking I was going to have to buy a new phone because my touch screen on my old phone was frozen and would not work. The sales clerk worked his magic and got my old phone working. What a wonderful christmas present.

Sagdy Panama: Great service and very nice people. They fixed my iPhone and also my iPad. I took my iPad a few times and they never complained they were always nice and figured out what the issue was with my iPad. I definitely recommend to fix your electronics. Also they have a lot of nice cases for your phones:).

Andrew James: Great service, wonderful employees and great pricing! Fast repair. Go to this business if needed!

Nelo: Fast easy affordable! My go to spot for all phone repairs. I’m not big on wearing a case on my phone and I’m prone to dropping it… but ik that I’ll never have to worry because Nass (the manager) will take care of me!

daniel carrillo: Incredible. Outstanding. Great customer service. I recently got my screen fixed with the oem screen on my iPhone 11. All I can say is it looks better and the graphics are even clearer. Thanks to the team at 3c easy quick repair.

Amun PSilva: RED FLAG my friend, if you really want to fix your phone don’t come to this storeWent this Sunday to fix my cracked screen , my iPhone se was in good condition just the screen needed a replacement they said the original screen was going to cost me 80 dollars but I got that you but they didn’t but me the original screen , also my phone have vertical lines in the screen and my phone gets very hot and the battery doesn’t last long no moreThey mess up your phone so they can charge you more !! 🚩🚩

Mary Johnson: Nass Was very helpful with pricing and fixing my screen very quickly I highly recommend them!!!!

Teresa Williams: Very nice man named Nass gave us a good deal and was very fast at fixing my phone! Thank you so much!

DaveThatUglyBoi: Great service Good price

arieona perry: As soon as we walked in we felt immediately welcomed! He was such a sweet man and wasn’t overbearing trying to sell us his products! He gave us great customer service, some of the best we have ever experienced. On top of that he gave us a discount, and or deal on our purchase! We will most definitely be coming back to shop and recommend any and EVERY one to shop here! He is a wonderful man with amazing and sweet customer service

DRoach God: Thank u for cleaning my phone good clean store and good service

Bobbieya Graves: Good service! Manger was amazing! Gave great deals and extra things with what I bought. Will most definitely be coming back! Really recommend this store. A BIG thanks to manger, Nass!

Rebecca Twitchell: Nass, the manager, replaced my screen in under 30 minutes!I just walked around the mall to entertain myself and came back to check on the diagnosis and he had already fixed it!Great guy and great service. Could not have asked for a better experience!

Amera Jones: The manager was amazing! He helped me and answered all the questions I had. I would definitely recommend going to him!

Ray Carson: Great customer service and they work with you if the price is too much love it

Shoman Gray: Thank you Mr Nass for the good deals and great service

Jamar Montez: Thanks Mr Nass for cleaning and taking care of my phone 🙏🏽💯

Karen Yates: I will like thank Mr. Nass for the help he gave to me today. I was having a problem with my charger part and he fix it and put a screen protector only for twenty $25.00 dollars. I was so happy to hear the price because l had been other stores and they ask me for a $100.00 dollars, for change if the hold port but Mr. Nass told me it just had to be clean up and not change. I will recommend more people to visit the store. Again truly Mr. Nass you have made my day. Yours Truly, Ms. Kaye.

Monica Caballero: I came into the store to buy a phone case and a screen protector and Mr. Nass was very helpful and knowledgeable. He sold me some really good products and I am happy with my purchase.

Jessica Getty: My daughter came and purchased a screen protector and a case this morning from you . I have quite a few issues with this transaction .1, you took our money without even letting us see the finished product.2, after 5 mins of accessing the products you were made aware of our issuesThe case was incorrect, the screen protector had bubbles. At that time you were asked for a refund. You refused that, took her receipt and offered a fix. The protector is still messed up, it has hair and glare in it, specifically over the camera lense. You also still have our receipt. Unprofessional service. Will absolutely not return or refer. Buyer beware ‼️

Regan K.: I got a phone case from this place which was damaged in a way that was not visible when the product was in its box. I tried to return it, and the immediate response from the manager was combative and disrespectful. I told him the product came that way from the sealed box and he repeatedly accused me of somehow causing the damage. The products here are overpriced and poorly made, with staff that obviously doesn't stand behind them. Don't waste your time or money.

Alex King: Cane in Here a few days ago. Usually when I came in last year the people here was very rude and disrespectful of my issues and problems. Now the Manager Jordan and His employee Isaiah is nothing short but respectable and honest. They listen and are very helpful and knowledgeable. I'm very grateful for the change in scenery

Melia Stranathan: Jordan was awesome!

Sarah Grubb: Jordan is very good at his job

Ryan Emmett: Jordan was great and knowledgeable we had a great transaction will come here for all our needs!

Bill Mccloskey: Jordan is a wonderful manager 👏 please give him a raise!

Jake Kindred: Jordan was great. We got everything going in a fast a quick process!

Kat: Jordan is always knowledgeable and Thank you to Isaiah!

Marlene Washington: Thank you Jordan for everything!

Samuel Washington: Jordan is awesome

Lindsay Nari: Jordan did a great explaining and was very helpful

Amber Hollibush: Jordan Was awesome helped me come over!

Jeffery Hertzog: Jordan was awesome got me a new device on my claim

Destiny Westerfield: Management and employees are amazing! They go above and beyond to get the best deal for customers! Excellent customer service skills, very patient and professional. Definitely happy with our experience with this store and will be going back to them and only this store for any further assistance!Thank you so much Jordan and Team!!

bob westerfield: Jordan was extremely patient, helpful and friendly getting us set up with 6 lines, tv and internet service!

Scott Perry: Took almost two hours on the phone to fix what The Manager , Jordan did , all he is worried about is his sales, I cut my bill in half after trying to close my account

Tre Alt: Jordan and Isaiah were absolutely amazing and super helpful getting us the help we needed! These guys were super polite, professional, and very patient, even in stressful situations. Couldn’t ask for better service 10/10

Elisha McIntire: I was sent to this AT&T store by an AT&T Technician to have my phone factory reset and the Guy and Girl working there did not know how to factory reset it. They were rude and unhelpful.They did not even try to learn how to do it. The girl sat there on a stool the whole time on her tablet and did not even try to get on computer and to help All the while I'm on the phone with another AT&T Technician who is saying that that factory reset is one of the most basic and easiest procedure's. I turned my speaker on so they could hear him say they didn't have the basic training and that AT&T will contact this store to try to make sure the people working there learn the basics they should already know. Don't waste your time going to this location because they will send you to another store for help.

Jay Sou: Jamya was very helpful and her trainer the manager Jordan was very knowledgeable. Can't wait to come back again

Anita Ray: Jordan was awesome to work with. He has a great personality and extensive product knowledge and understanding! Jordan is a keeper!!!

Ben Slates: The staff at this location went above and beyond to make sure I got the phone I wanted. At a price I could afford. Very Friendly hard working and knowledgeable staff. Great location to get a new phone start service or get an upgrade on your existing service.

katie poke: Jackie was great! She helped resolve my problem and got me set up with service for my daughter after I had such a hard time with m metro PCs. Thanks Jackie you made my daughters Christmas!

N A: Great service

Jason Yeakle: great rates on cellular phones.

dorothy Mcdaniel: Best Boost Mobile!

Jennifer Cornett: Horrible customer service. Got a phone 7 days ago and it quit working last night....went to the boost store that I had just gotten phone e from and the lady very risky told me that there was nothing she could do....I HAVE HAD THE PHONE FOR 7 DAYS!!! WILL NEVER DO BUSINESS WITH THEM AGAIN....VER RUDE AND NOT HELPFUL AT ALL

Robert Hahn: Excellent customer service.

Jason Bull: Courteous and quick

Larry Smith: Good people

Curtis Ross: MACKY Cell Phones is the ONLY Boost Mobile I have ever dealt with!

William Ragsdale: Got a Brand New iPhone 6s Plus for only $70 upfront. Staff helped with entire pocess of getting all my information from one phone to another. Staff goes above and beyond their job to help me!