Best Technical Service Springfield Near Me

Kelly Wortham: May 16, 2023 Update: we've now used ACIS services numerous times and have sent countless friends and family members. None have been dissatisfied. Just today, I walked in to be greated by name after not being in personally for a few years. And after learning that there was nothing that could be done to revive my laptop, I got some good advice and some commiseration on a recent job loss. He even asked about my son who he remembered helping us build that computer for 3 years prior for Christmas. I'm telling you people - 5+ stars. Service doesn't get better than these guys. Thanks again, friend.Our experience has been nothing but amazing. David is funny, smart, helpful, and truly cares about you and helping you solve your problems. He gave us a range of options and solutions that could fit our budget and recommended a stepped approach for things beyond our budget. He finished the work crazy quick - during Christmas week!! Most important to me personally after a really terrible experience with the Geek Squad - he was respectful and didn't talk down to me. Thanks David. You can bet we'll be back and we'll send others!!

T CATE: This place is amazing!!!! They are knowledgeable, friendly, and know how to take care of their customers. I’ll be going back! Give them a chance. You’ll be glad you did!

Luke Pokin: Polite, knowledgeable, and hard working staff. ACIS has remedied my mistakes and saved my computers many times. They are mechanics not salesmen. Fair and straightforward. You would be foolish to bring your computer anywhere else. ACIS is the Ken Owen of IT in Springfield.

Tanya D: These guys are rock stars! They never fail me! We use them for our IT issues at work and they fix the issue every single time! A huge thank you to each and every one of them!

Greg Walker: A great place with great people.A great place to work

Carrie Del Fante: I can not say enough good things about this company! The guys at Acis know their stuff and never make you feel like you're an idiot for not knowing! They go above and beyond for their clients, many times helping with issues that is not even required of them. Everyone is friendly, personable and will work to figure out any issue you have no matter how long it takes. This is the only IT company I've used that I do not push off calling because of dread. You will most definitely not be disappointed with your decision to use them. Thanks Guys for all your help!!

Eric Smith: Positive:Professionalism,Quality,Responsiveness,ValueThey did a fantastic job setting up our large wireless network. They were extremely prompt even working late the day before a holiday. We ran into some issues that took longer than expected but everything got setup much stronger and more reliable than our old network.

Renée Chae: I brought in my laptop and David was able to fix both of my issues within 10 minutes. Every time I have a problem with my PC I bring it here; my experience has always been pleasant, with turnaround time very quick when possible.

Danny Thompson: We recently needed a complete overhaul of our physical network infrastructure for one of our business locations. I can't say enough great things about ACIS IT Solutions. The experience I had with them was top-notch with regard to customer service, knowledge, and professionalism. The interaction and experience you'll have with this company is a direct reflection of its ownership. It is readily evident that the company is run by a person/people who truly value relationships and customer service. Thank you!

Kathe Kristek: Positive:Responsiveness

Robert Heisler: Great company

kcash33: Positive:Professionalism,Quality,Responsiveness,ValueDavid was great, and very professional! I would recommend!

Jeff Stanley: Called ACIS on Friday before the 4th of July Holiday with an emergency, we had no access to our main computer, payroll due out. They had a tech out within 2 hours of my call and I was up and running again that day. Fast, friendly and reasonable! I couldn't have asked for any better service, they definitely made a life time customer out of me. Thanks!!

Robert Capogreco: reasonably priced, great quick service. looks for what is in the customer's best interest. this is a keeper

debbie walden: Did a great job, have used them in the past and will use them in the future

Fried Rice: Positive:Professionalism,Quality,Responsiveness,ValueFixed my computer in front of me in under 20 minutes and didn’t even charge me, super nice guy, fun conversation. 10/10, out of all repair shops in Springfield this is the fastest, cheapest, and most professional one.

Nick Altrup: I’m the owner of a digital marketing agency and I am so impressed with the quality, speed, and professionalism of the work produced by ACIS IT Solutions. Just today, we had a mutual client that had an issue on their internal network. Travis was able to help all involved quickly resolve the issue, despite the fact that we hadn’t even finished our morning coffee. In the world of IT, things don’t always go as planned. That’s why you need ACIS. They are always there for their clients when they need them. I have been referring clients to them for years, and will continue to do so. I believe they are the best IT support firm in Springfield and I know that the clients I’ve sent their way are in full agreement.

Ross Cowart: David did a splendid job of setting up our new laptops (2) and transferring needed data from old laptops to new. After a slight glitch, he was totally patient with my questions and showed me how to do things which might be simple to a younger, more technically proficient person. ACIS will be recommended to all.

Samuel Vaughn: Positive:Professionalism,Quality,Responsiveness,Value

carla drysdale: There are not adequate words for how much I appreciated their service. My computer crashed & I paid another vendor to restore it. I was not happy with the results-but at least I had a working computer. It crashed again within days. I took it in to ACIS and they worked magic! It was restored to near perfect pre-crash condition. In my opinion they went above and beyond. I just wish I had gone to them first. They are super nice to boot.

James R McKenna: The darrk side will pull out of your pocket to make sure you are completed with your new job. If you need any additional assistance from us or just want to be sure to make a list for each other.

Tobias Johnson: It's what you expect when it comes to truck service

Chris: Great service shop

Trucker Jerry: Fast and efficient, got in and out, people very friendly and professional.

Bee: You all broke a personal item of mine. You did not offer to pay, at least, half of the damages. It may not mean anything to you but it meant something to MY POCKETS. I will be reporting you all to BBB.

Aubrey DuBose: Service was pretty good associates was helpful

Mr mbrana: I been there for my truck repair staff is very nice and friendly

Falcon: Good service , quality work and fast

Tami Trump: They got us in close to appt time diagnosed worked quick Ann's had us out in reasonable time. Staff friendly.

J T: A little on the slow side, but the work seems to be done right. Never had an issue with this location.

Acid Man Productions L.L.C. “InNoSint”: Polite and smooth check in process, plenty of mechanics available so trucks are worked on in a timely manner, If Prime driver shuttle takes you to and from location, plus nice & clean facilities,

Michael Dentley: Great customer service. Receptionist was pleasant and helpful and my tech was able to fix my problem in one day. Would definitely come here again!

jeffrey wise: They hold up your repairs if you have only simple repairs. To milk out as much labor as possible.

Koal Trayne: Great service and friendly staff.

David Chaney: Good

theodore white: Very good and positive staff

Jeffery king: Took care of my truck very fast

Mike Di Lorenzo: Adrian is who I deal with normally in the office here. She is very very cool. If you have to bring the truck back after they've worked on it. Adrian will go find the mechanic and put boot to ass.

Tom Moore: Their fix is still broke. I've got to bring it back again.

Ramon Higgins: Truthfully speaking, this location is on the property of my primary terminal. So to give them less then five stars when they are the first to get something done on the yard is just dumb.

Kara Randy Kuhnel: Made an appointment with Ryan for a service call on our Samsung refrigerator (do not buy one, by the way). Temperature was at 52F. Tim was out the next morning while we were out of town (neighbor let him in), diagnosed the problem, quoted approximate total over the phone, had the parts with him, fixed and resolved in an hour, with a 90 day guarantee! Oh, and the total cost was exactly in line with the quote, paid over the phone and had a text receipt before we hung up. Would highly recommend and will be our first call once the Samsung or any other appliance goes out again. Thank you Ryan and Tim!Service:Refrigerator repair

Julia Siek: Positive:ResponsivenessI called service brothers for our Samsung washer and Brad did a great job and it was fixed quickly! I’d definitely recommended their services!Service:Washing machine repair

Heather Blades: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat experience having our fridge fixed! Brad came out the same day we called, addressed the immediate issue, ordered the part we needed, and was back the same week to fix the underlying problem. Fast, friendly, and affordable!Service:Refrigerator/freezer repair

Myra: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRyan was so nice when I called. He is very knowledgeable and we scheduled an appt for the next day. Tim was fantastic- he came to our home and repaired our refrigerator/freezer, which was a blessing, and he is the nicest guy you’ll ever meet - he explains things and does the job well. He never boasts. Great experience! Thank you!Services:Dishwasher repair,Refrigerator/freezer repair

David Hohenfeldt: Positive:Professionalism,ResponsivenessI've called lots of appliance repair businesses this week to ask about dishwasher repair and Ryan this morning at Service Bros provided me with by far the friendliest, most helpful, knowledgeable, honest customer service experience of anyone. Service Bros has earned my business. Thanks, Ryan!Service:Dishwasher repair

Bo Biggs: Positive:Professionalism,Quality,Responsiveness,ValueShowed up on time, quickly diagnosed the problem. Repaired when parts came in as scheduled. Will highly recommend them.Service:Washing machine repair

Erik Hansen: They helped us fix the top half of our double oven which had not been working in years. Responsive and reasonable!

Philip Tyson: We hired Service Brothers to fix our Samsung refrigerators ice maker. They diagnosed the issue and with parts and labor it was close to $600. A few days after they "fixed" it, the ice maker was still not producing ice. I called multiple times and my wife did as well and no response to our voicemails! I would not recommend using this company.Service:Refrigerator repair

JR Penniman: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company, Service Brothers, repaired our Whirlpool Cabrio clothes washer quickly, efficiently, and professionally in all respects and i would highly recommend them .Service:Washing machine repair

Dan Wills: Contacted Service Brothers for some service on a freezer in a refrigerator in my garage. Have used them before multiple times with no issues so felt comfortable using them again. Last Friday Tim the tech came out and looked the unit over. I was told it was a bad thermostat and they would need to replace. He picked up a new one and had it in within a hour or so it was replaced. For this I was charged almost $300, that I understood with the going costs for appliance repair. However, after the tech left, we noticed that the temp in the freezer was running in the 20s and not where we were told it should, at around 0 to 10 degrees. Thiswas after several hours, so I contacted the tech and was told he would return around mid afternoon on the following Monday. After waiting around the afternoon. I was then told he would be back after 5pm. He returned and told be he would return after getting a different thermostat, hopefully the next day to try to replace the one put in. On Tuesday, after not hearing anything from him I called and left a message, no reply. The next day I decided to contact the company and go a different route to see if I could get them to contact me and come out to change out the part. Was called back from another person but missed the call. Had to call back and leave a message. Since then I have called the company back a couple of times with no response yet. I am not happy with their lack of response. I was told that the part they put in may have been defective and bring out another, but no follow up yet. This was after I was told that they would be bringing out a different thermostat. At this point I have been waiting 4 days for the company's return visit with a different part to get the freezer down to an more acceptable temp to keep food frozen.Service:Freezer repair

Kelly Evans: Needed a (thankfully) minor refrigerator repair and was able to schedule it immediately. Repair guy came out the same day and took care of it quickly. Have used this company before and am always pleased with the quality of their work and prompt service. Would definitely recommend.

Will “Wilbur1989” Squires: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTim was a real nice guy. Came out earlier than he said originally which was great. Found the issue with my washing machine fixed and was very reasonable on the price in my opinion for the repair. Definitely cheaper than a new machine. I would call them again without any hesitation.Service:Washing machine repair

Cheryl Enos: Positive:Professionalism,Punctuality,QualityTim was very quick to identify the problem with our LG washer. He had the part on hand and all fixed in less than 30 minutes. Very appreciative of the service and quick response.Service:Washer/dryer repair

P.T. Giddons: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery happy their service. Thank you guys!Service:Refrigerator repair

Judee Steward: Great service. came the same day I requested their services. knowledgeable and courteous.

Shelby Heinlein: Positive:Professionalism,Punctuality,Quality,ResponsivenessCalled them the day before Thanksgiving when my washing machine broke. They were able to come just a few hours after I called and had a new pump installed on my washer in the same day. Such a relief! Very impressed! Will definitely recommend them and use them in the future. Thank you!Service:Washing machine repair

John Durbin: I was referred to this company from another appliance repair company and I was very happy. They were able to take care of our problem the same day we called, acted very polite and professional, explained what needed to be done and got the repair finished in a timely manner. Very happy with their work and I will use them again if necessary.Service:Washer/dryer repair

Lis Carroll: NO ONE RETURNED MY VOICEMAIL!

Tim Barnett: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Soar High Jiu Jitsu: Service:Dishwasher repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Rafael Kingsley: Horrible experience, do not do business here unless you want your computer broken.

Creighton Henson: 10/10 Amazing service got my computer done very quick and charged me a good price, much better than other places I was quoted on. Ken was very respectful and got everything done in a timely manner with no issue. I would recommend him to anyone looking for computer services.

Cody Collins: My Motherboard fried and my PC was USELESS. Took it to Ken and he was knowledgeable out the gate. Ordered and repaired the proper parts. Even gave me a solid deal on some upgrades. He works out of his house, which kept cost down. Total ended up being $500. Which considering my PC is worth almost $2000, that was MUCH better than getting a new PC. Highly recommend.

NamVet67: Professional service....thanks......Ken built me a new desktop tower ....quality work....I would recommend Ken for all your pc repairs....

Mel's Express: Kens Pc Service was a super! I was in desperate need of a working computer and needed to save all my applications and files from spilling coffee on my laptop. I am an over-the road truck driver that needed to use my computer to book new loads and to generate billing from the 3 loads that I had already hauled. So, I bought a new computer at Best Buy while on the road and proceeded with both computers to Ken by taxi after parking my truck at the truck stop.Since I was only in town for the day to make a single delivery and I still had frozen food for 2 additional stops the following day on my truck approx. 300 miles away. Ken upon hearing my dilemma, rescheduled 2 of his appointments to accommodate my time frame. He quicky recovered my data and backed it up. As my old computer drive was overheating. The new computer from Best Buy was defective straight out of the box.Ken and I searched in the area for another similar computer configuration, with no local stores having anything in stock for pickup. I was still in a severe dilemma with no working computer. So, Ken came to the rescue.He showed me 2 of his own personal laptop computers and gave me my choice. He sold me a wonderful computer at a very reasonable price. I absolutely love this computer. Ken got all of my software and data files loaded on it. As a bonus, he gave me a backup drive and the software to operate it at no charge, and only charged me a minimal fee for a several hours of his time. Ken even gave me a ride back to my truck to save me another taxi fare.I am so fortunate to have used his expertise, he is very accommodating, and knowledgeable. He was a “highway angel” for my business and saved me. If you are looking for the best service and expertise, Ken is a superb choice.

Zeldris Doesn't miss: Helped me with selling the computer and overall a good experience

Rapidfire: He does buy pc’s, gave me a fair price and bought it no trouble

Rocky Settles: 5 STARS! very reasonable rates and extremely fast turn around time. i dropped my desktop off on a Wednesday and had it back by Friday the same week. my desktop is running better than new. thank you for your help!

GSXR dude: Ken was extremely helpful and had exactly what I needed! 10/10.

Kem Reed: Ken did great! Quick turnaround on getting me back up and running. Highly recommend using Ken if you have a computer problem.

Shirley Gilmore: My desktop computer wouldn't come on after a power outage. The computer guy I had used for years and who had built my last two was no longer in business. Looked on the Internet and found Ken and read all those glowing reviews. There is a reason they are 5 stars. They are all true! Ken was able to save ALL my data and programs and transfer everything to a new computer he built for me. And I wasn't without a computer for weeks or months -- just one week! I highly recommend Ken for your computer problems. Thanks, Ken!!

Tim Ryan: Not only is Ken the best service with reasonable pricing.. He’ll keep you informed and delivers with precision. Personable, professional, and goes above and beyond. Recommend x10.

Mason: Ken knows what he is talking about when it comes to computers and the good part is he enjoys the challenge it brings him. I left my 5k gaming desktop with him and he was able to fix an issue other shops refused to mess with.

Charity HiK: I had a laptop that had barely been used when it suddenly stopped working. I’m not tech savvy and didn’t have a ‘regular’ PC person.I googled computer repair and ran across Ken. I saw that he had great reviews so I gave him a call.He explained that with covid, they’d stopped their brick and mortar shop and were operating out of his residence. In this day and age, it’s not always wise to step into situations as a woman alone but just from our brief conversation on the phone, I went with my gut and took my computer to him.Ken was friendly, at ease, kind and made me feel very comfortable. I am a single mom with three children. He must’ve sensed my nervousness abt cost when we discovered lightening had struck my nearly new computer and it was beyond repair. He was very generous with me, sold me a very nice Dell laptop with everything I needed, transferred all my data over to it and even bought a small external hard drive off Amazon for me to use in the future as part of the deal. His humble explanation was ‘we all need a little help sometimes’.Ken will be my go to guy for computer work from here forward. He is trustworthy, honest, genuine and warm. And he knows what he’s doing. 5 stars, all the way.

Sally Yost: Very professional. Corrected the problem in a timely manner! Would highly recommend!

Steven Lopez: Ken was very kind. I from out of town and forgot my power cord to my Mac Pro, and Ken offered to give me his. What a generous man. I pray many blessings on him and his business.

Lori McCarter (Sequoia): I found Kenny with a Google search and called him because of his excellent reviews. And I made a great choice!My HP laptop had stopped booting up fully. I took it to Kenny and he checked it out. Unfortunately, he found that the motherboard was bad. We discussed options and he offered the option to put me in a slightly used Dell laptop for a great price by the end of the day! He also committed to support me on it since I was purchasing it from him. I was happy with the outcome. When I picked it up, he had already transferred all of my files from the old one to the new one. Thank you, Kenny!

Andrew Brayfield: Needed my Gaming laptop cleaning they were quick and efficient! And I got all my questions about getting a pc answered definitely gonna go back when I have the money amazing experience!

Shannon Woodworth: Ken did a great job on finding a replacement computer for my husband and then transferring everything over. He was very helpful, reasonably priced, professional and accommodating. Would highly recommend him.

Mel Heisler (Mel): If you have a computer of any kind, don’t even think about wasting your money with UBreakIFix or one of those sketchy places in the mall. Give Ken a call. He went above and beyond when I was in a bind. Not only did he fix the storage issue I was having, he also helped me out with my power supply unit. I can’t thank him enough!!

Tom Aubuchon: Thank you for Plaza Tire service.We were in a bind with a long trip ahead of us .They took us right in fixed my tire .Treated us very good ...These guys are the best !!!

Thomas Vansant: I think her name is Natalie but she was very friendly and did such a nice job of letting me know what was going on. It's a very friendly place.

Bobby Stark: Very friendly and knowledgeable did an alignment and put four new tires on in less than an hour awesome service as usual

Marlin Martin: Always great service and friendly helpful staff.

Ron Wright: Just a simple flat repair under my warranty. In and out in about an hour. Always good service here.

bert smith: Quick and easy. No hassle. Great price.Left and had lunch at Fuji and everything was ready when we got back.

Robert Whiteid: Truly in the service tire business!

Holly Ensor: Got in quickly to get my tires rotated. I asked them to turn off Maintenance Required notice and they forgot.

Ricky: Perfect job thank you

Jack Bauer: Fixed up my tire for me! Thanks!

Joe Sainz: I showed up at 9:30 AM and it is now 11:24 AM and they still haven’t got my truck in for an alignment. Nobody told me it was going to take this long and now I have to leave after wasting two hours of my morning with no results. I would’ve waited, but it takes another hour just to align it. I wish somebody would’ve told me this before I wasted my day, very poor service. I will never return here again, and I will tell everybody to stay away from this place.

Marcia James: Thank you ..appreciate the courtesy ride back to get my car....

Martie Stauch: Maddy is really great! She was very much informative & helped answer all my questions. I really appreciate her !

G Larson: No place to park, 2 1/2 hour wait for oil change, said they'd call when car ready and didn't, in the middle of transaction he stopped and waited on someone else. First and last time here.

Ashly Renner: Very friendly and knowledgeable staff. I was in need of a tire and even though they didn’t have the brand I was looking for they had something very comparable to mine. They were busy but I was able to get my tire replaced quickly. I would definitely recommend this place, and will be back for my tire needs in the future.

David Jones: Great customer service, they explained everything well. They did quality work quick and at a great price.

Derrick Minton: Your service was wonderful. Thank you for taking care of my car today guys always do great work

diana Castleberry: Great customer service. Professional staff. Quick and detailed. Prices are excellent. I highly recommend.

Troy Givler: Plaza tires got the tires I needed in less than a day and when I went to get them installed… in and out in under an hour

Karen Williamson: Staff is always pleasant. Alignment took longer than I would have ever expected but my constant nag with Plaza is the grease on my interior door handle. EVERY TIME, no matter which location I go to!