Best Sofa Store Springfield Near Me

Kevin Suastegui: Sarah was amazing and helped us find the perfect sectional and helped cut the price!

Verna Bardsley: I sjopped on Memorial day and bought a queen size mattress. It was a great sale price on a high quality mattress. Our sales person, Sara B was absolutely AWESOME. Knowledgeable, helpful, and delightful to work with. I will be back in the near future and hope to see Sara again. Thanks for your salute and respect shown to my husband, a Vietnam Vet too!

Stacy Ferreira: I went into this store with my mom to find a mattress for a guest room. We were immediately greeted and helped by Sarah. She helped us get the perfect mattress in our price range and was very helpful in discussing options for some future health needs. The checkout process was quick and the guys at the loading dock had us pulling away within a few minutes with our new bed. Overall it was a great experience and I would recommend this business.

Lindsay Hill: My husband and I were looking for a new recliner and decided to check out Sofa City. Jeff Davis helped us find just what we were looking for. He even gave us a great deal on the recliner. We are very happy with our purchase.

Ben: Pricy but you get what you pay for

Jill Perryman: Kathy and Steve provided outstanding customer service. We got a great deal and it was delivered within a couple days. We will shop there again.

Steve Holmes: Chris and Steve were most helpful and knowledgeable. Very easy to deal with and we actually enjoyed working with them to purchase our living room and dining room furniture for our new house.

Alison Heffley: Roy was so helpful and knowledgeable. He truly embodies the idea of “Customer Service”, and I appreciate his attention to my furniture and household needs. Thank you!

Brenda Breshears: We were just out shopping for a new recliner want sure what we were really looking for. We went to a few other places and just want sure. So when we stopped in here we met Andy and he was very nice and friendly and explained the differences in brands. And we picked one out. Thanks to Andy we felt we made the right choice and we got a very good quality recliner. Thank you Sofa City! We will definitely come back again!

Shayna Chenoweth: I highly recommend Jason!! He took care of my furniture needs and went above and beyond to make my experience enjoyable.

Curt Stiles: Great staff (Jeff) and great deals plus no waiting because everything is in-stock. Definitely will be our furniture store from here on.

Christy Brandkamp: Just bought a whole new living room set. Our experience was very pleasant. Kathy was very helpful and friendly. When we said we wanted to think about the purchase, she got the manager to see if he could do a better price just to get our business and keep us from buying elsewhere. He did make a better deal for us, and we are very happy with the whole experience! Thank you Sofa City!

Johnathan Sensenig: Very overpriced and cheaply made furniture. Salesman was nice, a little pushy but not too much.

Todd Starkey: We drove from Joplin to Sofa City in Springfield to look at a new mattress, Jason and Steve did an awesome job helping us pick one out and we love it!!

Megan Mans: Kathy was super nice and very helpful. Mad Dawg Movers(fantastic, careful, observant) brought my furniture in. There was a small hole. They called the store, and a new one was brought out the same day (Saturday) overall fantastic!! Thank you!

Pam Callaway: Dre is an excellent sales person! We love all the furniture we have purchased from sofa city. Great quality and prices!!

Tina Bruton: Purchased living room furniture today from Steve Green and Steve Dufresne in Springfield MO! Great guys, great products, great experience! Top notch!

Katy Newton: My husband and I purchased a sectional from this location and it was a great experience. Jessica, the saleswoman who helped us, was incredibly friendly, personable, and helpful. She didn’t hover or follow us around the store, but made sure to check in to give us additional information and answer any questions we had. Pricing was fair, delivery was quick, all around recommend! Their selection is also really good.

Lucy Atwood: They were awesome! Loved working with them. Super smooth process and very enjoyable. Looking forward to working with them again.

Christina Romaniak: This is the second time I have shopped here. Very happy with sales and service. But they do not deliver. They have outside people you can contact. Be prepared. Andy Angel is awesome!!!

Kimberly Hansen: Brandon was our sales person and was such a great help. He approached us and told us the layout of the store and then let us shop. We were able to explore for a while before Brandon came to check on us. We ended up buying an amazing 9 pc. Leather sectional. We can’t wait to get it.

Tena Hornback: Very very happy with my furniture. Delivery was as they said and on time. Very nice people to deal with.

Barb Mather: She had more patience with us

Alan Hobson: Nice people , enjoyed the experience

Jessi Banks: Shane was absolutely amazing today! No Hassel, understood and stuck to a price point that worked for us, and def was down to earth, not making it so transactional. We're so impressed with his customer service!

Matti Eason: Bryan was awesome! Very friendly and helpful. Also, they had the most affordable prices of any furniture store in town. I definitely recommend!

Kimberly Bryant: We were looking for a large area rug. Anna helped answer questions, showed us options & researched the inventory until we found exactly what we wanted. She was very helpful.

Malchemist (Malchemist): Greg was great as usual. Whenever we have furniture needs, we go to Furniture Row and Greg always sets us up with what we need.

Alice Beckley Beckley: Anna Joy was very helpful excellent service

Dennis Lassley: Anna Crabtree was a pleasure to work with no high pressure sales answered all our questions and made sure we were happy with our product

David Cobel: Overall a pretty good experience our sales person was great for the most part other than telling us it was free delivery then charging 300 extra dollars on top of the price we paid for the furniture not happy with that at all. For that reason I would probably not recommend this place to anyone I know

Linda Hennessey: A great experience at Furniture Row . Melissa was our sales representative and she went above and beyond helping us.

Sandra Zanaboni: Rhonda was awesome! She balanced our wants offering cost saving options too. Friendly, courteous and no pressure.

Denise Vaughan: Very Good Experience, we always end up at furniture row for mattresses, and different furniture items. We purchased a sleeper sofa for our new home. Cody (the manager) helped us find the perfect one to fit our needs. Thank you!!

David Francis: Anna Joy guided us to choices we had in mind, answered our questions , and let us figure what would work for us. She was great. A true asset to your company and fine young lady. We found a recliner that suited my wife's taste and the only down side is the waiting for the next shipment. Excellent service!

Nancy Pfeiffer: Greg did a great job

Tisha Clawson: The sweet sales lady was patient as we worked around the furniture. She checked in on us a few times to see if she could answer any questions. When it came time to pick fabric she helped us with options and then gave us room to discuss and come to our choice. We never felt any pressure just helpful at each turn in the process.

liz harvey: Great service

Terry Johnson: We came in to purchase a dining room set and ended up buying two couches as well. We were helped by Shane and couldn't be more pleased with the service. He handled himself very professionally and answered all our questions. I wouldn't hesitate to purchase furniture from Furniture Row again thanks to Shane.

Julie Short: So very helpful and patient. Lots of choices. Easy sell.

Mary Cunningham: Jerry was friendly & no pressure - great deal on my sectional

Emily Payne: Jerry was amazing with helping me find my sectional! They were so willing to do what it took to get me what i wanted. also a huge shout out to their delivery guys they were so amazing and so helpful and friendly.

Nita Redden: A friendly, informed gentleman greeted us at the front door and helped me get my elderly mother into the showroom from my car! He took her back to the recliners area and was extremely patient as my sweet mom tried several out! She purchased one and we were ready to load it and she saw one she thought she would like better! So this kind man named Everett, refunded her money on one chair and set the wheels in motion for the one she thought she would be happy with. He helped me get her to the car and then he and another gentleman loaded the chair in my van and we were on our way! I could not be more pleased!Thanks Sofa City, Great people, friendly faces and patience both of us. You’re the best and I highly recommend you!

Sydney Murphy: I got my sectional from them and they were extremely helpful when picking it out. They are so nice and get to know you and your style when picking out furniture. I recommend coming here when you’re getting new furniture!!

Rhonda Sisk: Everett was great he helped me find just what I wanted.

Patty Denham: People very nice and helpful

Aimee Mitchem: I had gone to another location asking for the matching bed frame to a dresser and nightstand I had bought 2 years ago and was told it was discontinued. I stopped by this location to see if they happened to have what I was looking for still in stock. They didn't have it, but they took the extra effort and called around and found the matching pieces at an out of town location and had them shipped in for me. I'm glad I stopped in and didn't have to settle on mismatched furniture. Thanks for taking the extra steps to find what I needed!

The Sandi: Sara B. Was AMAZING! Wonderful experience, wasn't pushy or pressuring us into buying. Highly recommend.

Raymond Milton: Everett was exceptional! Great furniture and a good price.

Lori Loveland: This guy ordered me sofa and I waited for while. Finally I called him. He said he never ordered the recliner and he hung up on me. I guess I'm going somewhere else. Never go back again. That's not how you do business with people.

Lisa Fifer: I purchased a bedroom set the gentleman that helped us kind and patient with me for this was my first time buying 😀 thank you so much

Down The Rabbit Hole Tarot: Let me take a minute to talk about Rusty and the crew that was there. I came in with an extremely specific need and when I told him the specs for what I was looking for he started coming up with all these different ideas, the other guy that was there was also a wrath of knowledge. No matter what obstacles I threw in because with my situation there are plenty, they came back with multiple solutions until we were able to get it down to one that was the best possible option for the space I have to work with. I visited at least 6 other stores and was turned away at the door each time. Rusty saw I had something to be fixed and he never gave up. I am ordered now and am excited to see how the new piece is when it comes in. I can not thank you enough Sofa City on Sunshine for the amazing customer service that you have provided. I am grateful beyond what mere words can say!

Sierra Perdue: Everett was very nice and helpful!Helped me and my girlfriend find a bed!

matthew parker: Comfy beds

Esther Ramirez Slentz: Great deals and no pressure. Enjoyable experience.

Sherry Parish: Chris was very helpful while we were looking for a new mattress. She was able to walk us through some of the options to customize and identify what we really needed within our budget.

Bethany Hawk: The guys at Sofa City we’re friendly and helpful! They helped us find the perfect couch and recliner and helped get them loaded into the truck and trailer. I definitely recommend them.

Vicki Johnson: I want to give a big shout out to Rusty . He was so very helpful and had a very nice and professional personality. If I everneed anything else I'll be going to Sofa City on West Sunshine and ask for Rusty. You will not be disappointed. Thanks again Rusty. Vicki.

Kaitlin Baker: Everett was awesome to work with! We really appreciated all his help and honesty!

Judi Frost: Bruce and Rusty are top notch! We told Bruce we were looking for recliners for "short people" and he knew exactly where to take us. When we asked if a specific chair came in a darker tan, he looked it up and Rusty went straight back and brought one out. We bought two! Great guys with NO high pressure! They're both assets to Sofa City!

Ben: Only on the weekends NOT during the week!

Billy f: Seriously it’s like they forgot to set up a store, the whole place is a warehouse with employees that sound like you are bothering them to answer a question. Can’t believe why they are going out of buisness, they have a noxious distracting advertising off the highway and on the tv. Also who’s idea was it to only be open on the weekends. Horrible idea.

Cheryl Edstedt: Nice place.. very courteous

Aron Lee.: Went in today to find a chair and was rudely met at the door upon walk in. Was very ruff opening like he was upset we even walked in to the store. Highly do not recommend...

Lynne Hobler: Close out sale was a joke

Sheila Dool: Supposed to have great prices on going out of business. Nope. We found nicer or just as nice at other places for a lot less.

Hannah Sparks: Great deals with the liquidation! Can still get warranties for products purchased from nationwide insurance companies. Purchased an accent chair, 4 barstools, and a kitchen table with 6 chairs.

Amy Ellis: Going out of the business sale. There prices did not reflect that.

Kelsie Thomson: Bad deals

misty hunter: Nice salesperson. But going out of business sign was very misleading. Was expecting rock bottom prices!!

vonspreckleson: Prices are way overpriced! Not at all impressed with the quality of products either. It might fit you, but it's not for me.

George Kennedy: Supposed to be a going out of business sale, but sale prices are just as high as other places not on sale.

Christine Kelley: I only give this 3 stars because this store, while spacious and stocked, is incredibly expensive. They had end tables for $3-400 or more, love seats for $2000 and all this was 75% off! The employees also somewhat stalked the customers when they came in because they didn't have any business. Let them shop and if they're interested they'll wave you over but don't follow them around, it's creepy.

Jeff Harmon: I fell for the "going out of business hype". I drove 50 miles to be underwhelmed with the prices and quality of what was on offer. At least I wasn't hounded by pushy sales staff while I was there - hence the two stars.

Letitia Young: Big selection of Grandfather clocks: many styles, colors, and sizes.

brock wade: Frustrated. Purchased a couch September of 2022. Paid extra for the “accidental”. Filed a claim online for a tear in the seam, claims department said it was still under warranty and I needed to contact weekends only. Called them today, Springfield store has closed down and has dissolved their warranty department and the technician has left. Manufacturer is not willing to help. Weekends Only is not willing to help. Stuck with a hole in the seam of my cushion for a year, and hopefully can file a claim a year from September…

Shelby: They had some nice stuff but I didn't agree with their prices

Hailey Mcdowell: I am not surprised this place is going out of business. I first purchased a couch here earlier this year for our upstairs living room. Came to pick it up with my truck and trailer on the date I was told it would be ready. Upon arrival I was told only half the order was in and I would have to come back. I live pretty far out of town so I was a little irritated but ended up coming back a couple weeks later and picked it up. Within a couple months the upstairs couch, which had hardly been used, already had two seems completely torn all the way across. I called about getting the couch fixed and was told we could only get in store credit for the couch and that specific couch was out of stock. So we decided to replace the couch with a couple recliners on in store credit. We talked to a store associate who assured us we could pay for delivery and the store would deliver our new furniture while picking up our old furniture simultaneously. So we paid the $180 delivery fee. The delivery date came and went and nobody arrived. We called to inquire about our furniture and we’re told the store no longer offered delivery even though we had already paid the delivery fee. Long story short we ended up exchanging the old furniture ourselves. We had to call an off site location about getting a refund for the delivery charge. We were initially told there was no record of us paying for delivery but luckily we had our bank statement and receipt saying other wise. We finally were told it will take up to 30 business days to get the money put back on our card. Like every business, this place has some good employees and some totally incompetent employees. I can’t say I’m surprised they’re going out of business. I also won’t be surprised if we don’t end up getting our refund. My advice, don’t shop here.UPDATE: it’s been 20 days and I still have not been refunded the $180 delivery fee I was charged. I called today and was told the manager is out of the office and I might get my refund by early February.UPDATE: we’re a week in to February. I called again and was told our refund should be in the “next batch.”

Lacy Phillips: Going out of business.

Alex Rodriguez: Bought my sectional here, also bought the 5 year warranty with it. Not only did it arrive damaged, but they sent me the wrong sectional, they put pieces from 2 different sectionals and called it a day. The top matches, but the connecting brackets underneath it does not. Had to pay to get that fixed. And now, they are going out of business, and their warranty will no longer be valid..........

Joshua Peter: Wonderful costumer service! Helped us pick out the perfect pieces for our home within our budget.

Kim Wilson: Very helpful and knowledgeable. I will buy my living room furniture from Teresa at slumberland. Thank you again.

Pat Evans: Thank you so much Jamie for your wonderful and friendly service! And thank you Justin for finalizing our purchase when I called back to complete the purchase! Very Awesome!

Jenna Bruckerhoff: Jamie was very friendly! I did an online payment and the process was simple and easy

David Lynn: Go see Jamie!Been looking for good furniture for a good price at every furniture store in the Springfield and Joplin area. Couldn't find anything decent for a good price until I met Jamie. He was so knowledgeable about all the furniture we looked at and so sweet to my kids who couldn't stop talking about him all day. Good customer service is so rare nowadays so he is a gem. Ask for him specifically, you will not regret it!

Scott Preslar: Appreciate the help Jake! Great customer service!

Janie Hartwell: Our salesperson was very good. Answered all our questions and did not pressure us at all. Walked out feeling good about our purchase.

Gina: Jamie is the best salesman! VERY knowledgeable and no nonsense 😁

Tina Mulleady: Pleasant shopping experience. Staff greets you, offers help and then let's you look. Jamie Postma deserves a raise! Had me laughing the whole time. Super friendly, attentive, and knew his job. He told me to say that! Just teasing, awesome salesman!

Terri Coy: Theresa was very nice and helpful.

Tara Maul Thompson: Excellent service as always with friendly, knowledgeable staff. Even stayed open late to complete our sale as we had difficulty making a decision.

Mary Lee: Jamie was awesome he was very helpful and friendly showed us all if the options on what we needed and explained everything thoroughly I would suggest going to see him for all your furniture and bedding needs

Kelly Polino: I love buying furniture at Slumberland! The selections are great and I got to pick my living room furniture and the material for it so it’s very custom.Our salespeople were very helpful and informative. We will be back! 😃Kelly P

Lyndle bossing: Good experience

Phillip Zieser: We had Justin he help us and was very Knowledgeable about everything thank you!!

Lisa LaRue: I was so tired of prices at other furniture stores until I came to Slumberland furniture. I was able to get a three-piece suit for my living room under 2500 today. That's awesome! Josh was a really good helper and took the time to show me different options and prices. He was very friendly and had a nice smile to go with that. I will definitely come back again. Thanks again Josh.

Jean Blakley: Jamie in Springfield, Mo provided excellent customer service going above and beyond my expectations .

Jenny Cummins: Great sale price and customer service! No pressure to buy… Nice experience!

Heather Brown: Theresa is wonderful. She was extremely helful and informative.

A A: Highly recommend! I visited every store in Springfield and then came back to this store because they had what I needed. Theresa, Ian, and Jaime are excellent and were so helpful and nice!! Many thanks!

Aaron Hilton: Sales person was very knowledgeable, friendly and efficient. Great experience .

Lori Wilson: Very efficient and professional personnel

Wanda L. Negron: Michael @Springfield location was courteous and provided an excellent customer service.

Brailey Ross: So helpful and nice!! Found my perfect couch for such a good deal!!

Anjolena Tucker: Dustin Bramley was great guy! He answered all of our questions even if we repeated the same questions few times. He was kind, funny and very informative. Our couches are amazing and the delivery guys are great! We are definitely coming back again and we did recommend Ashley to our family members!!

Jo Ann Runner: I was so impressed with the quality of what I bought. The sales person, Billy, was amazing. The whole process took no time and it was done and I am thrilled. Thank you Billy for all your amazing help!

Peter Pasillas: Cody, my sale's rep, was very friendly,helpful and accommodating as to what I was looking for with my budget

Gill M: We came here for a mattress and a recliner. We spent 2 hours being shown the best mattresses which I did not want. When we got to the point of getting the financing the older gentleman helping us seemed frustrated that our budget wasn’t 10000 plus dollars. We ended up finding a mattress we liked and it was fairly cheap compared to the tempurpedic. He kept reminding us that our budget barely allowed the mattress and we should try other financing companies which I did not want to do. He was very pushy and not once did he thank us for purchasing or anything. We had a younger guy named Dante who I would assume was being trained he was very friendly and not pushy. We decided to purchase our recliner elsewhere because the older gentleman was so pushy and kinda rude. My boyfriend got approved for a lot more than I did and I all we saw was dollar signs in the older gentleman’s face. He kept trying to sell us adjustable bases for as much as our mattress cost which we repetitively declined. Looking back we should’ve just walked out but we really liked the mattress we got.

Kathleen Dennis: It was hard for me to make a decision. They helped me a lot.

J P: Kristin was absolutely perfect from start to finish. Her customer service and professionalism are second to none. We will be lifelong Ashley customers as a result of her hard work and dedication.

Jamie Edie: My daughter and I purchased the Hartsdale reclining sectional from the Springfield store. Emily was very helpful and was able to get us a great deal. I have purchased other pieces from this store in the past and have always received great customer service.

Tami Sherman: Salesman was great. Showed me what i asked for, and was very helpful...

Faye Holder: We were well taken care of with excellent knowledge of the product

Cindi McMeekin: Emily was great on the phone...

Amy Konwinski: The sales person at Ashley was friendly enough, but they were dishonest regarding their service plan. We had this BRAND NEW recliner less than 7mths when it stopped working. We first requested service April 1st and have yet to see movement. We HAVE recevied about 1000 excuses. It's been almost 2mths and we're still waiting.

Stephanie Bailey: great

Jennifer Chastain: We had a great experience and look forward to more purchases with them in the future!

Bonnie Cannon: The salesman Lewis Taylor did an excellent job of serving us and giving us the best deal possible! I would highly recommend Ashley Furniture Store in Springfield, MO!!! This was our first purchase and we are so impressed with the customer service and the quality of the merchandise!!! Thank you!!!

Doug Edens: Finish failed on a table included in a $2,000 dining room set within 5 months and Ashley informed us they don’t stand behind any quality issues if the day it was delivered the furniture is in good order. I have been an Ashley customer for 30 years and could not imagine they don’t stand behind any quality issues with their products, I guess we were lucky up to this point.You can see form the photos the tables finish is clearly delaminating with widespread finish failure.After we contacted Asley in January after a long delay, they sent out a repair person in April who agreed it was an unrepairable condition. After 5 weeks of no word, I called Asley this week to find out the next step and was told “we determined not to cover the damage because when we delivered the table it was in good condition and that is our standard policy”.When I asked when this decision was made, they said in April. I asked why didn’t you contact us with the result then? Response, nothing, not an apology or anything. Let’s recap; their policy is to not stand behind any quality issues and to not communicate with their customers. Is there any major store in Springfield that has such a policy? If there was would you knowing shop there? Of course not.

Sandra Mizell: Greet variety to chose from. Friendly staff. Our salesman, Jamey, was attentive and quick to offer suggestions. Will shop there again!

Karla Reeder: Always helpful and fun to deal

beckyrr1: Joe helped us pick out the best dinning table and chairs. I couldn’t make up my mind with two tables. He went above and beyond and moved one table next to the other and I was able to choose the right table. He was very friendly and professional. Thank you Haverty’s.

Beth Banta: Enjoyed seeing Tracy again. I look forward to the possibility of working with her on the project!

LeeAnn McGee: We had been shopping all day and this was our last stop. We loved the look of quality all throughout the store and appreciate the room in the back for discounted furniture. We got a love seat for exactly what the cheaper stores across town wanted fir their furniture of lesser quality.

Renee Ridley: Mary was excellent in how she let us look and decide at our own pace. She answered all questions, and helped us make the purchase we were ready to make.Wow, I had to edit this initial review after the delivery service was soooo bad. They damaged our furniture prior to delivery, so it didn’t arrive as scheduled. Then when I called customer service, they try to lie about the circumstances and blame us for it not being delivered. The woman said, “they tried to deliver, but nobody came to the door.” I told her that was not true! Then she said, “they tried to deliver it, but it was refused at the door.” I was like, What????? My husband said nobody ever came to our house. Then the lady said, “ok, the furniture got damaged and so we’ll reschedule your delivery for next week”. Umm, no. I either want the furniture tomorrow or my money back.

Brian Vega: Lance is absolutely amazing! He has been helping us for years. He is very personable and makes us feel like a part of the family. He is super knowledgeable on all of the product, and always goes above and beyond to make sure we are happy. THAT is the reason we keep going back to the store.

Gabrielle Holland: Sean Lewis was our sales associate and he took the time to get to know us and our needs. He knew the products without having to look them up online unlike Furniture Row. Sean walked us through different options for furniture needs. He didn’t use high pressure tactics and he was very personable! It was a fun experience.

Donna McDaniel: Roberta was very knowledgeable and helpful.

Jennifer Bell: Great experience, helpful staff who helped us get a great deal on our couch!

Stew VanArsdale: Excellent help in the selection process. Really enjoyed shopping. Great selection too.

Larry Buster: Our salesperson Lance was very personable. He was knowledgeable and very helpful during the shopping process.

Joseph McKenna: Tracy was an awesome salesperson

Chris Young: Stay Away! Don't trust Lance or Haverty's sales team. They will say ANYTHING to lock you into buying furniture. Anything! Our promised "6-8 weeks" turned into 7+ months AND we received the wrong sofa and pillows with no recourse. Do not buy from this Haverty's.Update: per the response from owner. I already spoke with Brad, the Store Manager, and he offered zero help or recourse, as well. Frustrating and useless conversation. Lots of blaming the manufacturer, etc. Please have him contact me if there is a sudden change in policy and something can be done.

Cathy Meinecke: Lance is the best!

Mark Mauzey: Excellent customer service.

Beth Sartor: My customer service lady was excellent and patient. Very helpful and pleasant experience.

Roy and Dana B: Lance was so knowledgeable and took his time to understand what I was looking for. I had visited 5 furniture stores before Havertys ... my last resort was Havertys, as I had the impression it was a higher priced store. Prices and quality of furniture were outstanding. I don't plan to visit any other furniture stores in the future.

Michael Hancock: Furniture did not arrive on scheduled date. Rescheduling was a nightmare. Then it was damaged when it arrived. They damaged door getting it in. Now we ordered a matching item and going through same nightmare again.Update: ordered a matching item. Did not make first delivery date. Again rescheduling was not smooth process. Basically you are at their mercy. Second product was also damaged. Now we have to go through that process. 10k on new but have to settle for refurbished.

Tony Elliott: Outstanding service, quality people, premium furniture. Couldn’t ask for any better.

Randall Lawson: Lance gave me coffee 😆And a great military discount.

Wayne Dering: Sherri let us look until we asked for assistance, making our experience pleasant, no high pressure sales as in most retailers. Furniture arrived earlier than projected, delivered and set up quickly. Competitive prices, high quality products and Professional service, what more could you ask for?

Michael Pierce: Joel was very helpful and amazing to work with. We will definitely be back to shop with him again!

PETER BROCKWELL: Excellent customer service. Purchased a recliner and was out of the store in 45 minutes.

anita allen: Joel A. was our salesman, he was very helpful! Gave us a couple pointers on taking care of our purchase. This made our second purchase this year. Highly recommend the Springfield MO store!!!! Thanks for such a pleasant purchase!

June Robinson: Very pleasant experience. The showroom is well arranged and very pretty. Our salesman was so helpful and knowledgeable.

D T: My sales man was amazing Mark was his name my sofa had a tear in it within a month of having it I have no kids and a 10lbs dog so no fault of mine I allowed them to fix it was not happy with the results but dealt with it 2 years later larger tear in the same spot the owner was not friendly or willing to replace sofa repaired again doesn’t match up perfectly not happy will not buy a sofa from lazy boy again

Aaron's RC Speed Shop: Great quality and great customer service I'm not sure what else you would need. But it's also a great place to work. A good environment and proud to say I work there.

Bryan Crockett: We made a decision years ago that we would ONLY purchase La-Z-Boy furniture due to our disappointing experience with other furniture stores. The craftmanship of all of the pieces we have bought far excels anything from the other stores in the area.In Springfield, Aaron and Donna are great to work with and gave us plenty of room to look around the store and there was no pressure to buy or a push to certain items. I highly recommend stopping by and asking for either of them if you are looking for new furniture. We eventually found exactly what we wanted for some bedroom side chairs that were surprisingly in stock with the fabric we wanted.One thing to note is that if you will be ordering, the wait is 8 to 16 weeks depending on the style and fabric you choose, but the wait is well worth the quality of the furniture.

Eugenia Williams: We had a great experience shopping at Lazy Boy for a couch with chase lounge. They offered great financing also.

Norman Alberding: My experience with lay-z-boy in Springfield, I dealt with a knowledgeable and polite salesman and delivery guy but still they were unable to deliver. Monday, stopped in to the showroom and bought a new recliner, in stock I was told, and would be delivered Thursday. Perfect, re-arranged furniture to prepare for delivery, well, they delivered the wrong chair. But I was assured that my recliner was in stock and they would be out with it as soon as possible. Phone call on Friday, no recliner for me, back ordered until sometime in August. Got CC refund today. My invoice included a ‘complete a google review for a chance to win $500’, do I have a chance ? Heheh. Seriously aggravating, the one thing I don’t have to spare is time, and if they just told me to begin with that they did not have the recliner I was looking for in stock, that would have been fine.

Harold Brier: Our entire purchasing experience at your store was just outstanding due to the efforts of Sherri Botts who was our sales lady. Sherri provided us with general and specific information on the items that we were considering which assisted our decision process. We are pleased to provide a five star rating for this establishment. mnmmmkmlmmm''k'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''kl'lkm,;mmmmmmmmilk

Jessica Wallace: Customer Service! We were promptly greeted by the floor manager and were checked on frequently. We were permitted to look freely without any "sales pressure", but were always able to easily ask questions. I was shown how to operate the various functions of the recliners, as well as shown possible color combinations. Brian went above and beyond and explained everything from removal of sofa legs to financing options. They also have amazing sales. Definitely recommend La-Z-Boy in Springfield, Mo!

Emily Bogardus: My Dad purchased a lift recliner chair at La-Z-Boy and loves it. Donna was great to work with and made our shopping experience relaxed, fun, and easy.

LAURA BOWMAN: Well pleased with service and love my new recliner.

Karen Rust: This is our second time buying from La-Z Boy in Springfield. Joel has helped us both times and he’s been amazing. Highly recommend.

molly mcshane: 2 of your employees really helped me today. I am not very good with decor . I brought pictures on my phone and they picked out a couch, table , pillows, and throw. One was a woman that put things together for the store (used to work for Bass Pro) and the other was a young man with a mustache. Both are exemplary employees !

Karsyn Dixon: We had a great sales associate to help us get our couches. Will for sure be lazy boy customers in the future due to the helpful service and options we received!!

Cherie Doerr: Lazboy in Springfield is a wonderful store. Their remodel is beautiful and so easy to shop in. Corbin was my salesman and he was wonderful. So helpful in finding out what I wanted and great in helping me find it. He even gave me different ideas that I hadn't thought of. I told him I would now need to bring in my husband. When we came back the next week he remembered me and was just as helpful. We bought 2 couches and 2 recliners. We will definitely look for Corbin when we get our house completed and need a rug to go with them. If you want a non pressure knowledgeable salesman ask for Corbin.

Roslyn Hamelink: We walked right into the store and found the sectional that we wanted immediately. Donna gave us all the information that we needed and answered all of our questions. She was patient while we continued to look around and was never pushy. We will definitely be shopping here again.

Corey Koenen: Donna is the absolute best furniture La-Z-Boy representative. She created the best options for us and truly made us feel comfortable with our purchase. Thank you so very kindly for being so kind and real without any salesman speech, Donna truly owned it!

James Clemmer: Horrible online auction site sold me items they didn't even have onsite and then with no communication decided to not come up with auction items and just text refund receipt no explanation nothing. They apparently use stock photos how else can you list something you don't have total waste of my time and gas. Don't trust anything they say terrible service. Products in store all look like damaged returns from other places buyer beware. More lies had a witness with me very polite to staff waited to get items more than willing to come back later in the week for "lost" items no message no contact just a text stating there was a refund on my card so over an hour one way trip for 1 item waste of time no voilence at all bad bad bad company defaming people too wow.

Jared Galdamez: Because it’s the most best place to look at things it has so many other things to buy or find -Jared

Shelby: Very disappointed. They could not locate an item I won on an online auction. No matter then reason, 'lost' the item or didn't like the amount I paid, it is very disappointing. They didn't have an explanation why or how this happened. Very unprofessional.

Kevin Wilson: Fantastic store with professional staff!

Chuck Walker: It was ok. My wife liked it. I personally found way too many products that looked like they are were returns from a store like Amazon or something like it. The furniture was looked nice. I did like all of the furniture.

Shyanne Sheridan: First time at the store today! I thought it was just a furniture store, oh no they had so much stuff. I enjoyed looking at everything. The customer service was great! Thank you Kevin. Furniture was very nice and the prices were good! I'll definitely be coming back again soon.

Tim Stotts: Went to this place will never come back service was not nice in this place. Bought three fans got home 2 did not work and pieces were missing .took back and exchanged them got home and pieces was missing. Never will I go back to this place oh and the cheap furniture is way way over priced.

pkhrlh *: Variety of "stuff". Fun store to walk thru.... Never know what you might find!

Kathy England: If you haven't shopped at this place you need to! The customer service was phenomenal and Kevin and the cashier were true salesmen I wound up buying table chairs I didn't go in for but I love them. Kevin came after hours and put them together for me and the financing was easy. I love the couch I bought. Thank you guys for great customer service and donating so much to the needy I heard all about from Kevin.

Peggy Brother: I purchased what I thought was a brand new carpet cleaner in an opened box and paid good money for it. When I took it out of the box to use it, the unit had been used and was full of dried animal hair. Nobody had bothered to clean it. When I called to complain, the woman I spoke to was very unconcerned with my problem. I will never be back to this store.

Live Love And Homeschool: We found the most perfect dining table and chairs at Dirla, the cashier and owner are super nice and helpful, as to those who wrote bad reviews that their furniture was damaged, you should of examined the items better at the store. We are aware our table has a few flaws but nonetheless we LOVE it and had a wonderful experience at this store, Can’t wait to come back again. Thank you Dirla!

Michael Schmitz: Way overpriced, poorly staffed and not trust worthy. Stay away!

Joe Brandel: Love this place the inventory changes all the time. The only other thing I can think it needs is a little stronger advertising.

April whisenand: Horrible...the cashier was extremely rude to everybody.....to the point we had to leave ......alot piled junk and over priced couches...im suprised this place is still open ?!

Neal Richardson Sr: Nice clean store but the prices don't seem to be much better than a store sale. It has a lot of couches and love seats but they were pretty high price for a discount store.

Fred Taylor: This place is awesome a lot of cool stuff and great prices on their furniture I highly recommend it peace God bless everyone.

Jessica Berg-Cook: I love this place only one issue is most of the stuff is overpriced in my opinion especially when not all the pieces are there. But the little guy Kevin is hilarious and very helpful and professional! He always has great things to say about the place he works and the people he works with! It's always a new adventure every time we go in there.

Jill Perrie: I come here for the Mexican Blankets,good selection of colors!

Noah hammer: Great. Friendly and efficient. Fast delivery.

Amanda Moats: Great prices and friendly service!

Britney Vogelsberg: Fred sold us our sectional today and his customer skills were absolutely amazing! We are so happy with our purchase and experience at American Freight today. 10/10 recommend!!

Sarah Gregory: Good deals!

Cat T: AJ and Fred were awesome customer service. There was a couple of hiccups, like 2 right rear legs but when I came back Fred fixed everything immediately and with a great attitude. He even gave me a leg right off of the floor display so I wouldn’t have to wait.. Thank you

Christain Fahlsing (MonkySlayor): Tyler was great to work with and Fred is a blast.

Marcia Guffey: Tyler did a great job!

Liam Dante: Everyone there is incredibly helpful and friendly, but AJ, in particular, is fantastic. She not only got my partner and I squared away with purchasing the couch we wanted, but she answered all of my questions and was able to fix a mistake I’d made on my purchase. I definitely recommend her and American Freight as a whole!

Amanda Carter: I was sold trash... They lie and brake contracts but expect you to pay for the trash they conned you in to buying. This place will ruin your credit and stress you out. Do not fall for it!!!

Kimberly Whetsten: Great pricing and non pressure sales team. Fred was great!

Soapy Cheesus: Both Tyler’s who work here are friendly and very informative! We had an easy time picking out our swivel chair here. Overall I am very satisfied with my experience here, and I get to be the 500th reviewer!

Dawson Abramovitz: Ernest and Fred were great

Misty Whitcomb: Tyler, Fred, and Ernest are amazing! Highly recommended.

Stacy Campbell: Furniture Fred is the BEST! Great personality, and made this purchase so much fun for my daughter. Come see furniture FRED!

Ben: There going out of business so not much else to say

Josh Cyboron: Tyler was great to work with. Really great service and fair pricing. Bought sectional and bed.

Amy Barnes: Tyler is the best!!! Definitely buy your furniture from him!!!!

kroot: Well I must say this was the fastest, friendliest, efficient purchase I have had. Tyler was simple but informative and I’m hoping the washer and dryer I purchased will provide better laundry days than the used/new Samsung units we purchased. I love the benefit of doubt with the protection plan. I would recommend y’all stop in and see what deals your eyes can find. Happy Mother’s Day ladies!

Vinessa Moyer: We’ve purchased a couch and now a fridge from American Freight. Both Fred and Tyler have been great to work with. Highly recommend!

Alyson Revie: My fiancé and I just came in…never heard of the place before, and we were blown away. Furniture Freddy was super helpful and we got a new fridge. We got same day delivery, and a protection plan. Definitely consider American freight for your next home purchase!

Zayne Mcgaha: We've now bought 2 couches from Freddy and he has been amazing to deal with. He bears with us being super indecisive and was very patient with us.