Best Refrigerator Store Springfield Near Me

Julius Eblacas: The staff was very friendly from the moment I walked into the store. My experience from start to finish has been amazing and I would recommend them to my family and friends.

Carl Sims: Fantastic server had the part and was the right part Keith and Jay didn't try to push other parts on us thanks for the service and the part worked fantastic thanks again ..

vanessa hannon: James helped my husband find the right heating element for our dryer! Went above and beyond on customer service! Very knowledgeable and friendly person! Thank you for helping!!

Sheryl Worrell: Excellent service. They went above and beyond to help me.

Heather Lange: I called to see if they kept parts in stock for an old dryer. Whoever answered the phone was extremely helpful! He told me exactly what to look for and how to tell which part might be bad. We brought in the part and he confirmed it was broken. They may have charged a bit more than online for the part, but I'm more than happy to support a business that is so helpful to a stranger on a phone call. Thank you for your amazing customer service!!

Patricia Dawn Reid: My washing machine broke on Christmas so I went here to get some parts the gentleman was very polite on helping me get the parts that I needed and I had to return two of them because I didn't need them and it was very friendly and easy return but they are expensive

Becky Keehn: Easy scheduling, friendly and prompt.

Melissa Wheeler: Try Cook’s before going to the big box stores. You won’t be sorry. The store has a good selection of both new and used appliances at a variety of price points. The staff is knowledgeable and friendly. The delivery was top notch, managing the unfinished basement stairs like champs!

Jeremy Parker: Absolutely NO customer service

Brandi Oliver: Cook’s Appliance has gone above and beyond to insure our happiness with our stove! We purchased a new to their store brand and had a hard time getting Forno to accept their first generation oven was a flop. Brad was beyond exceptional in ushering our needs to the company. They continually followed through as an advocate for us as Forno acknowledged the first generation oven, they manufactured had a total recall of the model.Forno and Cook’s made it right, a very long growing pain for Forno’s existence. The replacement we received is exceptional. Well done to the team at Forno for a redesign and roll out.Thanks so much.

Janet Sieger: My Maytag washer warranty repair completed promptly and effectively . I had a different repair company last time and they weren't as good. Thank you Cook's Appliance repair tech!

elaine moon: The service guy that came was incredibly nice, was clean cut with a good looking uniform and he was in and out in about 20mins. He explained what was wrong and how it was fixed and it was just an overall wonderful experience.

Cassie Haas: Large selection of new and used with a limited guarantee in used. Clean store. Attentive staff.

Tammy Wallace: Only spoke on phone

Tabetha Preiser: My call was received very professionally and my concerns were addressed promptly. Patrick the technician, came out to the house within the hour, and had my dryer repaired in about 30 mins. Patrick was efficient, personable, and dedicated to his job. I am so glad we bought our dryer at Cook’s as they are truly loyal to their customers and make any repairs needed a priority.

Lucy Norris: Great customer service

Samantha Derryberry: So very helpful! We had a warranty claim and had started with another company that had been stringing us along for 3 months never actually getting the dishwasher fixed. Patrick took his time to diagnose all the issues including what the first company had messed up.

Katie Roy: Patrick was amazing. He went above and beyond to get our dishwasher fixed. He needed a part, but instead of just finishing and having us wait for a part, he drove all the way back to the shop to get it and came back to make sure he finished with everything fixed in one day. Thanks so much 👍 Wonderful job!

Jill Woodhouse: Fast, friendly service. Patrick went above and beyond!

Sandy Randall: My washing machine was leaking. I called Cooks Appliance and received same day service ! I was very happy with the service tech - Patrick Alderman. He was courteous, professional and knowledgeable.I will call them first next time I need help, and I will request Patrick.

Dennis Walker: We always go to Metro when we decide we need an appliance.

Gregory Porter: IMetro had a great selection of appliances with many or most all major Brands to browse and compare either online or you can go check out the Metro showroom. Pricing was either lower, matching or very similarly priced to the big chain&name stores.The biggest plus in my recent purchase/ experience at the Springfield MO Metro showroom was the immediate sales representative was friendly, informative knowledgeable with no hassle.

Treva Downey: Sales and delivery people are efficient and courteous. Prices are very competitive. I have not had to service any appliances with them yet but would do repeat purchases there for sure.

audrey garard: I called and within 10 minutes Sidney had my order placed for two washer dryer sets, set the install for 2weeks away and they are taking out my old appliances. So easy.

Ginnie Grimm: Very helpful, didn't try pushing me into anything higher cost.

Kristi Neukirch: Excellent! Very friendly and professional!

Stacey Lorenz: It was a great experience. Our salesman was very helpful and knowledgeable. Our only complaint was we purposely went out and got appliances on this day so we would not have to pay for state tax, and when we called, they said because it could not be delivered by the end of the month that we could not get the state tax that is my only complaint Because the purchase was made during that time . I would have given Metro 5 stars if they would have honored green week no state tax**Metro made it right and refunded the tax.

Debra “Debbie” Murray: Timely, knowledgeable staff for full service experience from purchase through delivery & setup of my new GE refrigerator.

John Benedict: Metro is a beautiful facility,very helpful professional people, from the sales staff to the forklift driver who loaded our new refrigerator.I would reccomend them for all your appliance needs

Owen Fuhlrodt: Kim was 👍great

Nathan Ward: Super great service. Answered all my questions and very patient (Nick). Glad to have someone local I can talk with vs just some call center person.Update - got my fridge installed and can't be happier. Great work by Garrett and Ryan. appreciate their attention to detail.

Terry Ward: Very helpful and knowledgeable

David Arthur: Had in stock everything I needed.

Mara Ray: Great selection of washers. I found exactly what I was looking for at a great price. The sales team member (Nick) was very helpful and knew all the details of the washers, which helped me make a quick but informed decision. I highly recommend Metro. Go see Nick for all your appliance needs.

Brandon Kopecky: A Great Place To Get A New Microwave On Your Dad's Seventy Ninth Birthday!!!!

Anna Burns: Great experience

Natalee Bilyeu -Smith: Everyone there was extra nice.Kevin took care of us. He went above and beyond to help my husband Frank and I find what we wanted. Kevin ordered our items.I would go back and recommend any one to visit.

Eddie Mora: Lots of stuff need to check out

Lynne Lee: My husband and I were very pleased with the customer service and found purchasing a refrigerator and cooktop was an easy and pleasant experience. Thank you Dalton!!

Cindy Smith: Kim was extremely helpful in my decision for a new washer.

Brittney Evans: To the fella who had just had knee surgery (I forgot to get his name) and did a Sunday delivery by himself so we could have our fridge sooner than Monday, THANK YOU!!!!! You gave such prompt and very friendly service, we truly appreciate you coming out and getting this done for us, and he offered a haul-away service!! We will for sure be recommending Riker's Appliances to our friends and family, thank you again!!!

Shirley Blades: Very helpful

Adam Hucker: I bought a washer dryer set and had some other dealings with these people. There was briefly a communication issue and they took full responsibility for it and care of it. I've had other dealings with other places and I don't have a thing bad to say about this place.

craig ring: Lots of choices! And prices are not bad at all. Employees very helpful! Thank you!

Machella Litaker: Disappointing. Not as many appliances as you would expect. The staff was quite friendly.

Osiris Ayise: Not bad place for great, easy appliance replacements. Appliances not cleaned or in great shape. But for 45.00 minimum cost. Who can argue?

Rest Easy: Bought a Whirlpool set and a scratch/dent Hisense. Everything works great!!

Stacy May: Bought fridge and love it

Tanner Wilson: We are not happy with the services of this company, yes we did purchase a cheap "temporary" refrigerator from this company which lasted 29 days before we had any issues. Unfortunately, this company has a loop hole in their stated warranty that if the customer does not keep a copy of the receipt they will not honor any service calls. In my opinion this is a sackless move by their leadership/owner to get out of honoring commitments and we cannot recommend anyone do business with a company with such low values.When asked if they have any record of our original purchase date they stated, they cannot provide that information to the insurance company to honor the warranty.I would recommend going elsewhere or making sure you see through their bs. I am not sure what happened to ethical business practices, but there goes the saying "no honor amongst theives".

Wackyk1d Trammel: Wouldn’t recommend this place…bought used washer and dryer $500 bucks and neither of them work a month later…doesn’t matter if your contact them then they want you to pay for them to fix it. Don’t refurbish washer and dryers if you can’t do it. Place is a joke 🤡

Emily Smith: Great customer service! They have a lot of options available and they can deliver. I can't remember any names for the life of me, but both the lady and gentleman (who was still training) working will have me recommending this place forever. Helped us find a new fridge, have it delivered in less than 24 hours, and took the old one. Plus they're just pleasant humans to joke with. Would recommend to anyone needing an appliance, especially if you're a bit tight on funds at the moment.

Tiffany Orthman: Highly recommend! Friendly, knowledgeable staff. Great prices. I got exactly what I needed within my budget. Next time I need an appliance, I will check here first.

Darwin Graham: I found a fridge here because I was moving they have some good deals on pre-owned fridges they fix them clean th up and put small warranty on them if you need a fridge for the garage or on a budget this is the place to check out for it for sure. I actually think at other location they have other appliances as well.

Max Prater: After purchasing a fridge I encountered an issue with it 4 months later. Riker's promptly reached out and helped me with my issue. Leann was helpful and courteous, and the service call was not at all expensive. I recommend Riker's for a low cost solution to appliances.

Joey Frederick: This is not a review,but do you buy appliances in good/great condition, ?

Vicki Campbell: The products here were all quite dirty and dinged up. Caveat emptor

Nancy Turner: Good service

David Cole: Bought a refrigerator off them, had it delivered with a broken water filter, tons of scratches and dents. Upon reaching out to them, they said they would be here on X date to fix it, they never showed up, tried to say they called but I have no logs on my phone of them calling. Now since I said the word "attorney" they refused to fix it. I fixed it myself for $16.99. Horrible customer service, manager of the store is rude.In response: The tone of voice was rude, and upon talking with them on the 23rd they scheduled a tech to come on the following Monday, which did not happen. Warranty was extended by sales person due to different delivery date than purchase date, then ignored.

Jordan D: I love this place!

Erica Farrell: I purchased a used fridge from them less than 2 weeks ago and today I am paying $350 to have it repaired because it keeps freezing up and not working properly. I have every reason to believe they sold it to me this way. The warranty isn't valid because I laid the fridge on its side for transport. Moral of the story, I am paying more to repair it than I paid for it originally. You get what you pay for here. Pitch for the brand new $600 fridge from Lowes. Good luck!

Amanda Moats: Great prices and friendly service!

Britney Vogelsberg: Fred sold us our sectional today and his customer skills were absolutely amazing! We are so happy with our purchase and experience at American Freight today. 10/10 recommend!!

Sarah Gregory: Good deals!

Cat T: AJ and Fred were awesome customer service. There was a couple of hiccups, like 2 right rear legs but when I came back Fred fixed everything immediately and with a great attitude. He even gave me a leg right off of the floor display so I wouldn’t have to wait.. Thank you

Christain Fahlsing (MonkySlayor): Tyler was great to work with and Fred is a blast.

Marcia Guffey: Tyler did a great job!

Liam Dante: Everyone there is incredibly helpful and friendly, but AJ, in particular, is fantastic. She not only got my partner and I squared away with purchasing the couch we wanted, but she answered all of my questions and was able to fix a mistake I’d made on my purchase. I definitely recommend her and American Freight as a whole!

Amanda Carter: I was sold trash... They lie and brake contracts but expect you to pay for the trash they conned you in to buying. This place will ruin your credit and stress you out. Do not fall for it!!!

Kimberly Whetsten: Great pricing and non pressure sales team. Fred was great!

Soapy Cheesus: Both Tyler’s who work here are friendly and very informative! We had an easy time picking out our swivel chair here. Overall I am very satisfied with my experience here, and I get to be the 500th reviewer!

Dawson Abramovitz: Ernest and Fred were great

Misty Whitcomb: Tyler, Fred, and Ernest are amazing! Highly recommended.

Stacy Campbell: Furniture Fred is the BEST! Great personality, and made this purchase so much fun for my daughter. Come see furniture FRED!

Ben: There going out of business so not much else to say

Josh Cyboron: Tyler was great to work with. Really great service and fair pricing. Bought sectional and bed.

Amy Barnes: Tyler is the best!!! Definitely buy your furniture from him!!!!

kroot: Well I must say this was the fastest, friendliest, efficient purchase I have had. Tyler was simple but informative and I’m hoping the washer and dryer I purchased will provide better laundry days than the used/new Samsung units we purchased. I love the benefit of doubt with the protection plan. I would recommend y’all stop in and see what deals your eyes can find. Happy Mother’s Day ladies!

Vinessa Moyer: We’ve purchased a couch and now a fridge from American Freight. Both Fred and Tyler have been great to work with. Highly recommend!

Alyson Revie: My fiancé and I just came in…never heard of the place before, and we were blown away. Furniture Freddy was super helpful and we got a new fridge. We got same day delivery, and a protection plan. Definitely consider American freight for your next home purchase!

Zayne Mcgaha: We've now bought 2 couches from Freddy and he has been amazing to deal with. He bears with us being super indecisive and was very patient with us.

Brandy & Jonathan: They will say they can't confirm your identity even though you upload your lease and current pay stubs and they are sending advertisements to your address...waste of time

Melissa Morelock: RENTERS BEWARE!!! My husband and I struggle with mental health and we feel because of our disability we have been mistreated and discriminated against by Chris the GM. I read the review where you feel Chris discriminated against you, as well, because your child's behavior annoyed him. We need to all get together and file charges against this man and his store. I already have a call into the corporate office and I have been given a confirmation number for a call back.

Alex Major: Bought a queen bed when they set it up they forgot the middle post on the frame, and was the wrong mattress. Had to sleep on the floor that night. Decided to return the bed. Inspect B4 they leave.

Stevie Mckenzie: Good to get furniture electronics appliances to get you by... to make payments to own it.. friendly staff free repairs while you're making

Mark Hilding: The best place to pick up rent to own products

Brian Curry: Quite easy.

Barbara Cruz: This more a warning to future customers... remember they're there to make money so honesty you will not get. If you buy a bed w/box spring, you will more than likely get the "display" don't be afraid to flip mattress and check box spring that is made of cardboard, when they deliver,tell the delivery guys you don't need them to put mattress covers on. It's a rental but still your money!!!

Billiejo Zeigler: Tried to get a washer and dryer and couldn't ever find my application online and I filled 3 out

John Jenkins: I'd recommend over any other rent to own company in town.We went in they didn't have what we wanted in stock,they ordered it and called like they said they would.I got sent out of town for a week for work when the item showed up at the store and they held it for me...When I applied online they guy stayed on the phone and walked me through every step of applying I was approved and knew my amount immediately.They're very helpful and actually do what they say which is hard to find with a lot of these rent to own companies around town that say one thing and do another. It was easy doing business with Aarons

Alonzo Maggard: The people from freeway ministries are rude and they make life hard on the homeless who aren't in their program on any day but Saturday. I think it's really sad how they say one thing and behave another way when their service isnt going...

Marty Sites: Great so far waiting on someone to contact me about delivery.

Ruth Stalker: I still have the first thing I leased from this location!A 32” JVC television, in2007, still in very good working condition on all most 24/7.I’ve gotten three house fulls of furniture and worn them out.I’ve had the pleasure of watching the delivery men grow up from their twenties into responsible men with children of their own.I can call anytime and if what I want isn’t in stock, Chris will order it for me!That’s the kind of service you get every day all day with Aarons.

Jason Gerding: Great customer service!!

Wanda Mccracken: Awesome people very helpful nice clean store

Zel Hollins: Great experience with Mr.Chirs he will help you with the best possible deal.

Irene Frydrych: We have done business here forever but are stopping. a man here has been rude to me several times now, so we’re not paying this store one more cent. Very disappointing. We’ve been customers for YEARS, just at the north location though. We made a mistake switching.

Brook Santana: Great customer service.

Nicole Rodden: Chris is absolutely amazing ive been using this aarons locations for years and i have never had any issues they are great people with great manners and very friendly they love kids and even gave my baby girl a stuffed aarons dog. All of my purchases have been perfect and the delivery is easy hassle free and i will continue to use them for all of my furniture needs thanks guys keep up the great work.

Juan Jones: John and Chris rock! When you can't find what you want. They'll lead you in the right direction.

Michelle Matthews: Great customer service! They are quick and thorough

Belinda Knight: My Assistant in the Plumbing dept was beyond amazing. He worked on the part I needed for at least 30 minutes. I love Lowes.! They have everything. Or something else that is not quite the same, but will work.

Jonathon Campbell: Lawn n garden manager great guy helped me out alot thank you Andrew

Adam Grant: I hate this place I never get help when I need it and staff is always rude or acts like they don't care about what you have to aay

Terri Cathey: I did 3 stars because of the available help to help load your purchases in the store and while leaving. As a woman sometimes it would be nice to have some help with the heavy and or awkward items.

Nikki Pritchert: Love getting new stuff here! People are very knowledgeable and helpful when looking for what you need!!!

The Shadow: Great , clean store...not much help

Peyton McNamee: Jeff Lebar from appliance was awesome! He was very helpful and kind when we were having issues with online purchasing! 10/10! Thank you so much Jeff!

Whitney Vasquez: Went for several items and they had none not one of the things we needed

Richard Shaffer: In and out fast more helpful than Lowes in Calif.

Samantha Edwards: Always good deals on items I need! However where have all the paper lawn bags snuck off too?🤷‍♀️

Danny Hicks: Garden department is great.good service and great people

Sherry Williamson: Not very helpful employees.but the ones inside the front door was helpful they told me where I can find what I was looking for... And pretty much wish me luck..

Trevor Robert: It has been a real pleasure working with Lowe's over the years. Their staff is friendly and knowledgeable and the products are superior in my humble opinion. It's like going on a field trip in the garden area and all throughout really, the design components are among the best.Delivery staff are hard working and super nice people who can meet your requirements professionally.Thanks for helping me through a complicated ordeal, I'll be back!

Warren Drake: Bought some shrubs

Clayton Tindle: Well one location is right off 44 @13 kansas exporessway

Michael Shoemaker (Mike): Busy, somewhat low on some spring time stock. Friendly staff

M P: Usually have what I need

Ann Cook: Such helpful associates!

John W. Smith: Stopped by real quick. Employees were not friendly. Won't be back. Would rather shop at the one in Lebanon.

Nicole Barnett: Called ahead to make sure they had the TV I wanted. Like ten minutes before I got there. They didn't have it. Had to wait like twenty minutes to even be acknowledged even though there were plenty of sales people. The dude at the register I was at didn't even acknowledge me. Finally someone asked if I needed help and told me they had a comparable tv in the back. He went to get it and I waited thirty minutes before leaving. I have an injury and am in a walking boot and I couldn't stand any longer physically and was no offered any place to sit. Went to Walmart and was in and out in thirty minutes. Best Buy your customer service sucks, and I am definitely not a Karen. I gave you an hour to get me a tv in a box. You probably could have sold me a more expensive product if you had been more attentive. Not shopping here again.

Alisa Stanton: I have to say that I had dreaded taking my computer to the Geek squad. Soooooooo, I was pleasantly surprised how easy it was; how informative Grant and Cooper were (the guys that helped me) and how quickly they got my computer fixed.Great job, Best Buy!!

Shane Cordova: What's happened to Best Buy?In the past there were many product options and knowledgeable employees eager to help when you had questions. Now it seems like a limited availability of product and staff.

Aaron Roberts: Not much sales help on the floor.

Tomi Crawford: Sometimes hard to find what your looking for, but they are good to point you in the right direction

Shannon Jester: Either I went on a bad day or they were out of a lot of stuff. It’s been a long time since I’ve seen so many empty shelves.

Peggy Jean Allgäuer Eckl: They fixed my kindle fire quick & easy. For free.

John: Went in for a laptop for my wife. The employee help me with the options I had for what she was looking for. Got a Chromebook and the wife loves it.

Tyler Phipps: Customer Service was on point for sure!Austin was a legend & helped me pick up a new iPad Pro & a backup Cell Phone.I like this Best Buy store. It’s quite large & has everything I needed.Austin is a winner & this Best Buy is a winner.

Yvonne Kay: My husband and I went into purchase a ring doorbell bundle. We stood there in the doorbell area for what seemed to be forever. Wr finally saw one of the blue shirts walking down a main aisle. I asked if he could help us. He said he didn’t know much about them but he would call an associate to help us. We waited and waited. We finally got fed up and proceeded to the exit. There were four blue shirts hanging around the front door. Shouldn’t they have been helping customers?

Susan Miller: We came here looking for an inexpensive camera and left because they didn't have what we wanted.

Bonesmacker: FANTASTIC customer service. I walked in and was greeted. They asked me what I was looking for and if I needed help. I told them I needed a wireless Xbox headset. He told me where they were located and that someone would be over to help me shortly (even though I didn't ask). By the time I got there, a nice young man asked me what I was looking for, I showed him the photo, and he led me straight to it. Not only that he confirmed it was the correct one and asked if he could help me find anything else! I expect this customer service for someone elderly, but I am only 38. It was truly a great experience, and he saved me some time searching for it.GREAT employees. It was a very refreshing experience.

Etta: Had a customer service employees who helped me with my laptop and the camera were awesome! They went above and beyond customer service!

Zach A: The redesign of the interior sucks! Honestly it just feels more like an appliance store that also happens to sell phones more than anything else now. They do have a decent selection and the workers are helpful when you can find them but it's lost a lot of its pizzazz that it used to have.

Herb Williams: Great place.

Silvia Burns: Great place to shop

Melody Marlay: This business is well organized and efficient. We came to see a Samsung expert which the web said they had, but they weren't certified for Samsung yet. So they could not fix my problem. Even though they could not help me, I liked the store. Good customer service and friendly atmosphere. I would recommend.

Chris Myers: Hard to find available employees to help find items or ask questions, but the one I did find helped me very well. Great prices and products. 5/5 Stars.

Joe D. Breedlove Comedy: Great customer service..if it wasn't for the sales person we would have probably spent money we didn't need to spend

LittleBillysWorld: I went to buy a printer and the first sales person didn't work in that department and was rude. The second sales person seemed like he would rather do anything but help me pick out a printer. I went to Office Depot and they were just down the street and very helpful.

Beth Jackson: I can't quite give a 5 star rating just yet, but I will say a low 5 would be appropriate. New staff, New management, Clean store, Fair prices for a rent to own business. This location is coming around. Yes, in the past there have been issues with poor service, employees treating customers less than human/stupid, filthy store, poor additudes, Management who shouldn't have even been in control of a dog let alone a business, but if you were a past customer give them another chance. Nothing is "perfect" but this store is definitely so much better and making progress. Keep up the great work guys

Mary Waters: Getting a JBL at a great price. It is worth at least going in and taking a look.

Savannah Wilhite: National tv is great people we have been with them over 11 yrs and have had no issues. We fully recommend them

Turtle MAN: Fall part shit and they will send all your references scam calls and junk mail. Even if you pay the full amount that day, they still want all your info and all the info of 5 people you know. I was waiting for them to say they need a spare keys

Hope Crockett: They think it's ok to wink and make you feel uncomfortable and then lie and say it never happened take your money and not deliver your couches to you because they failed to check your application and make sure it's all filled out correctly and then when you go to the store to get a refund they refuse to let you in on the conversation of refunding me my money and tell me I don't need to know who he talked.too horrible store won't ever do business with this place again. Their store manager Jacob Little doesn't know the how to be professional or handle situations other than by making you think he's going to hit you becauseyou made him mad.

Darrell Vaughn: Great People. Great Service

Kimberly Thomas: I just want to give a huge thank you to this company. We had a delivery that was supposed to be scheduled today, and was canceled due to the weather. Which we understand, we called in and we did get a little angry and had some attitude, but both managers were more than respectful and explaining them self and apologized. I know that the customer is “always supposed to be right,”but I just really appreciate the staff here working with us and not having an attitude back when they could’ve. They were very professional and very respectful, and we I know that sometimes as customers we are in the wrong, so we just definitely appreciate when a business can be professional no matter what. Thank you guys for working in this weather, and doing everything you can!

Ervin Johnson: Jennifer At SPRINGFIELD location got me everything i needed for a GREAT PRICE. I recommend National Tv Sales & Rental! Jennifer Was Awesome😁 Satisfied Customer Nikita W

Cindy Warren: Nicest people

William Tilton: I love them

Linda Burton: We rented a 70" TV for the super bowl cheaper than what we could have bought one (we don't have space for one all the time). They delivered & set it up in our garage & then picked it up. Everyone was so nice..

Tanya Hiser: This place is awesome!!!

Jason “Scooter” Roush: All the latest technology and good deals.

Melody Hoffman: Definitely place to go!

Jonathan Morgan: Friendly staff, willing to workwith you

Mitzi McCowan: Even though I was just browsing, everyone was very nice & friendly!!

Crystal Baird: Ryan was a very polite salesman. Worked on getting me the best deal

Tawny Choate: Do not do business with this company. They prey on people who cannot pay for an item in full all at once. They are a predatory business and charge exuberant amounts of interest and don’t stand behind their products. I spent over $1500 on a double oven and was told by the manager that if I was still paying they would fix it, however since I didn’t purchase the extended warranty that I was out of luck as the manufacturer warranty was no longer in effect. He then stated they don’t offer an extended warranty, but a vip experience that I declined. I stated I was never offered the vip experience and he stated that it was one of the most pushed items, and he wasn’t there for the conversation if it was or wasn’t offered so implied that I was a liar. He also stated he exhausted every effort up to and including asking the person directly under the owner if they wanted to fix this to make it right and have me continue to be a customer and he was told no at every juncture. Obviously having a perfect payment history and purchasing multiple items, and never being offered a vip experience means nothing. He kept saying I could come purchase something new and see the type of manager that he is, but that doesn’t change the fact that I have a double oven that I paid way too much money for that doesn’t work. I am reporting this business to the BBB, attorney general of Missouri, and will be giving a review on all forms of social media and anyone that will stand still long enough to listen. Simply apologizing and offering to sell me the vip experience to fix my double oven would have retained me as a customer. They don’t value customers.

Austin Brooks: I recommend to anyone who ever wants to rent furniture to own from this place, do not do it. They like to pull fast ones on new customers. The General Manager is the most disrespectful person I have ever met. He was disrespectful towards my girlfriend telling her she needs to be an adult and not act like a child when she works in a call center all day and she was respectful to him. He needs to be fired, no wonder that national TV had went through 7 GM's in the last year, their customer service is aweful, don't do it.