Best Mercedes-Benz Dealer Springfield Near Me

Rhonda Glaser: Once again, Reth to the rescue!!! He and Steven provided us with another ENJOYABLE car-buying experience! Reth truly goes above and beyond to ensure his customers receive the ultimate customer service, and it’s easy to see how much he truly enjoys helping people find the perfect car. I should know; I’m a repeat customer of Elite, for over 20 years! Thanks, Reth and Steve!

Robert DeVore: If you are looking for a Bronco, shop no further. They have a steady stream of new 2021 and 2022 coming in!! Awesome guys!!!!

sTm *: Great experience with Team Motorsports.

Sarah Brooks: Had the worst experience. Wouldn’t even acknowledge us or say hello. We were straight up ignored. Buy things from kind people.

Deryk Schudy: Warning: Long PostIn the end, the guy was oddly disrespectful to me.Yesterday, he was very helpful. I talked to him on the phone. He was transparent with me and said he had to replace the transmission. He faxed me over the car history he had available and even the info on the transmission installation. I talked to someone else later that highly recommended him so I felt good about it all.This morning, I met him outside, shook his hand and introduced myself. I said I'd like to look at the convertible and test drive it if I could. He grabbed the keys without hesitation and asked for my driver's license. Throughout the next 5 minutes, he struggled with getting the copy he's after. We small talked about some golf clubs in his office and everything seemed cordial.He said he didn't want it out too long because he thought the transmission was blown from a guy that test drove it for 4 hours. I told him I was just going to go down Glenstone, show it to a friend and I'd be right back. He says his insurance doesn't like it to be gone more than 15 minutes, but that he doesn't always adhere to that. He's obviously just giving me a feel for his expectations. So I'm in compliance so far. He says, "Now, don't be hot-rodding it." I tried to assure him that I'm not interested in it for that, and I'm not going to take it to the highway or anything. I said, take my number and if you get nervous, call me and I'll come back immediately. He finally gets the copy he needs and gets my phone number. Before I walk out the door he says, "now, if you don't think you can have it back in 15 minutes, I'd rather not send it out." I said I'll bring it right back. (by now, I'm not even planning on going more than a couple blocks). As I opened the car door, he came out to the porch and said he'd rather just go with me, and I said ok without any hesitation.I got in and start looking around while he locked up the office. I couldn't figure out how to get the top down. I released the latch, but then the button didn't seem to engage any motor at all. He finally gets in with me and I told him I was trying to figure out the top. He said, "Oh no, I don't want the top down." I said, "well I wasn't going to drive like that. I just wanted to see if it worked." He's been a little rude, but NOW IT GETS WEIRD. He said, "if you end up buying it, we'll make sure it works then." I replied, "so it doesn't work now?" He says it definitely works and he's had it down several times.Then his tone gets hostile, "everyone wants to come drive it, but nobody has the money to buy it." (it's $10,000, I don't know what kind of clientele he keeps, but that's a strange thing to say for a $10000 car. That's not expensive) "Do you have the money to buy this today?" I said, "you mean like, cash?" "Yeah" I said, "no, I was going to get a loan." "Well, do you have the loan now. Can you buy it today?" I said, "no, I'm in conversation with a couple banks to get the lowest interest rate." His face drops and I'm already wanting to leave anyway, but then he says he might be walking away from a sale, but he doesn't feel comfortable sending it out. "Do you have another car besides that one?" I drive a car worth less than $1000.I said no, I rolled the windows up, gave him the key, got out and shut the door. I said have a nice day and he said, "sorry." Of course, as I'm driving off, I realize he never gave me my license back, so we have to awkwardly meet on the porch for him to give it to me.I have no problem with a business turning away customers. There are plenty of times I want to do that, and I believe I should have the right to do that. He was strange though. We were friendly at first, and as you can see, he just kept putting more and more restrictions on my test drive without any sort of push back from me. I don't know if this was suppose to be a sales technique, but I found it rude and disrespectful. This was my first experience of this kind as a consumer. I'll never buy from him for sure, and I regret he's got my info now.