Best Machine Maintenance Springfield Near Me

Stacie O: The 2-person team that arrived did not actually inspect the issue (did not move the machine or take any panels off) and then told me that a major repair ($500) was necessary on a machine that was less than 2 years old. This repair was for one particular part, but we were going to have to also replace another part for $45+ because they "can't get to the 'broken' part without breaking a 2nd part as well." We were given the estimate and charged for the service call.We decided to get a 2nd opinion during which the single technician moved the appliance, opened up the machine, and extracted a sock, which ended up being the entire cause of the problem. The unit was fixed for $50 less than the service call charged by MidAmerica. An email sent to the company about the poor service has gone unanswered.

TJ Wright: If you're looking for a professional, responsible, and efficient repair. Look elsewhere! Very literally, not only did this company NOT fix the problem, they BROKE my machine, and as of today (2/16/23), they have YET to return to fix it. I strongly encourage you to copy/paste this company's name into the search bar and add "competitors" at the end of it.Their scheduling process has no accountability, and their technicians (at least the ones I've had) need to be more professional. You won't get an appointment on the same day or within a day, EVEN when THEY need to reschedule at no fault of your own. They can never confirm an actual "window" until the day before. But don't hold your breath; it'll go from 8-5 to 12-5. Not a big jump. (I've since found competitors who provide a 2hr window)Attempt 1 --The technician arrived early, did not attempt to contact me (the tenant), nor did they follow up with my landlord before leaving. When I reached my landlord, they informed me that they explained to the technician that I was coming from the office (8mins away) and would need time to get home. I pulled up and watched them drive away.Attempt 2 --The technician arrived later in the "window," which I would have been fine with had he not broken my machine. I could hear him roughly handling my machine two floors up from the basement. The machine was working before his "service" and had not been touched. When I came downstairs to check his work, he claimed it was an electrical issue, had me reset the breaker, and left, offering ZERO solutions for a problem he clearly created. His manager (who was on speaker phone) declared, "well if it's electrical, there's nothing you can do." Within a day, I had an electrician come out only to confirm that it was not an electrical issue (mainly because the outlet is less than a year old)Attempt 3 --I received a VM the day of my appointment (today), claiming that the technician called out sick and that I would need to reschedule. I called back, and they once again pushed me DAYS out. Apparently, there's only one technician in my area??You'd think they'd have concern (or at least a bit more respect for urgency) considering the likelihood that their technician, either because of negligence or ignorance, broke my machine. But that is not the case.Hear me, reader --- SAVE YOURSELF NOW!! I'm currently googling for competitors and kicking myself because I had heard from the grapevine that this is normal behavior...I didn't heed the warning. Now I'm spending the extra money (and time) to fix their mess.Service:Washer/dryer repair

Donna Quinn: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueLenny came back to repair our washer as the parts came in. He discovered there were 2 other parts needed, called and they were available at the warehouse, left and picked them up, came back and finished repairs. He cleaned up after himself and was very friendly as well. 10 out of 10!!!Service:Washing machine repair

Tom Eckhart: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueOur service tech was very nice and knowledgeable about what we needed done and was always on time. I would recommend him every time.Service:Refrigerator repair

Alex Tanner: The tech, Dakota, came to diagnose our dishwasher's problem and ordered a new soap dispenser. He also explained that if this did not resolve the issue that the company would come back to re-diagnose and correct it free of charge.The soap dispenser did not solve the problem. When I called to schedule a new tech to re-diagnose, I learned that the tech's notes stated that he did not think the soap dispenser was the issue but I had asked for it. This is not true. He suggested it and I agreed because he was the alleged expert.I asked for a supervisor to contact me. Instead, someone called to schedule a new appointment. While that may help solve the problem, I still don't know if I am going to be refunded some or all of the $350 I was charged for work that the tech was dishonest about. After more that a week I have still not heard from a supervisor.Service:Dishwasher repair

Joseph Truitt (Author): Positive:ProfessionalismThe technician was very knowledgeable and professional and the repair went quickly.Service:Washing machine repair

Poyan Lotfi: I paid over 300 dollars for part and repair on washing machine. I waited over a week for the part to come in. At the end of it, the work had not fixed the problem. I am dissatisfied with the length of time it took and with the quality of work since the problem was not fixed. Now I am still without a functioning washing machine. I would like a refund.My response is that I have already been waiting nearly two weeks without laundry. I am unable to wait any longer for a working laundry machine. I have decided to purchase a new machine and just forfeit the amount paid to this company. The initial repair was poorly done. After installing a drain pump, the machine will now not soak, rinse, or spin. It only fills and drains.This company needs to get it right the first time! I can get a new machine quicker than the time it would take them to come out and reassess the situation. That is what I have chosen to do.

Debby Harmer: Positive:Professionalism,Punctuality,QualityI had two technicians come out to check on my broken ice maker. Both were friendly, polite and professional. I will definitely use this company again for repairs.

Amanda Hensley: Service:Washing machine repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Trevor Reust: Their techs drive like mad Men and pass ya doing 20 over the limit in a no passing zone

George Gabuzda: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHad a problem with sporadic water leakage from refrigerator. Midwest responded promptly and advised of needed repair. Follow up call made once part was received and scheduled installation at our convenience. Very professional company to work with. We have found our appliance repair people for all of our appliances.Service:Refrigerator repair

Edward Brondyke: Great customer service

Kailey Sarkisian: Very unsatisfied with the overall experience wtih this organization. My fridge ice machine was not working and my manufacturer sourced Mid America to fix it. First, the tech that came out, Christopher D, reaked of cigarette smoke. He was friendly enough but he also had shoe covers on when he exited his car, defeating the purpose of wearing said shoe covers. Who knows how long he had them on from earlier in the day and he didn't remove them after leaving.The BIGGEST issue was that he replaced a part to fix the ice maker and told me to call if it wasn't producing ice in three to four hours. Cue to four hours later and no ice. I called Mid America and was told that I should actually wait 24 hours as the machine needs to get back up to temperature. The fix itself took 10ish minutes so I doubted temperature was a factor but figured I'd follow protocol. Twenty four hours later, still no ice. When I called Mid America to report the issue I spoke to a Rebecca and was told that the job was closed completed and that I would have to call the manufacturer and that if they came out again they would have to charge me. I explained the situation... that the ice machine was never actually fixed, and she proceded to tell me it didn't matter and that they had done their job. I told her I thought her job was to FIX the broken ice machiene with the part that their tech had ordered after an assessment and decision that was the part needed to be installed to fix it. Nope, Rebecca said they had done their part and there was nothing else they could do and everything moving foward was my responsibility.At the end of the day it was a huge waste of time with nothing to show for it.I called the manufacturer and they set me up wtih a different company to actually repair the issue. Thankfully.Stay away from this company if you don't want to pay extra if your appliances don't work after a tech comes out and installs new parts.Service:Refrigerator repair

Oleksandr Zuban: Successfully solved issue with the kitchen range.

Patrick Parham: Positive:Professionalism,ValueCJ got my washer fixed up quick and was friendly and professional. Would highly recommend Mid America for any washer repair needs.Service:Washing machine repair

Matt Uland: It took 2 weeks to get a repair tech out to even take a look at our washer. Determined it was a drain pump, and he had the part, but had to wait for approval to make sure it was covered by warranty--this took another week to get a repair tech back out once it was approved.Call me crazy, but when I bought a warranty for a washer, quick and responsive repair times are a must or else I could have ordered the part and fixed it myself in 3 weeks!Service:Washing machine repair

Beverly Honeyman: A customer I know has been waiting over a month to get her refrigerator repaired. They had to order the part. They miss diagnosed the problem refrigerator is still not working. Someone was suppose to be there today. No call and no one showed up. She called and they said she wasn’t on for today. They said she was scheduled for next Friday. Why would she be asked to wait another week for new diagnosis??? You can function in your home with out other appliances but a refrigerator is a necessity. She has spent a lot eating out. Does not have the option to eat at home.I can’t believe that this business has a 4.6 rating!!! This is terrible service. So sad no compassion for a customer.

Berill Johnson: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExcellent Service, on time, very professional.Service:Dryer repair

Jessica Smith: I had Mid America out to fix an issue with our Samsung Washer - they were able to get out within a few days when another company couldn't come out for more than a week. Our technician, CJ was very professional, shoe booties, mask and respectful.A few months, and many washes, later the same problem came up. Luckily the part was still under warranty and CJ was able to come back and look at it again. He did some magic to make it work in that same appointment. He gave me some maintenance tips to keep my washer running well -using Afresh, cleaning the screens, etc.I was very happy with the service provided and while I HATE having to get things fixed, I appreciated their ability to get out here quickly and address the problem. our tech called/text with reminders and when he was on his way to the house which was super helpful too.Service:Washing machine repair

Daniel Uhde: Do not use this company. They charged an $80 diagnostic call and the technician arrived, unmasked, and spent less than 5 minutes in my home. He didn’t even look at the appliance. He just took my word on the problem.I recommend you look for a company that applies that charge to the repair if you go with that company.So we are clear. A minimum wage worker would pay 12 hours of their earnings for this man’s 5 minute worthless visit.Service:Dishwasher repair

Pat Keiner: Service:Refrigerator/freezer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Montez Thebeau: Positive:Professionalism,Punctuality,Quality,ResponsivenessGary was very professional and fixed my dryer in record time. Highly recommend.Service:Dryer repair

Ellen Littrell: Positive:ResponsivenessGreat communication. Great service. Professional tech.Service:Washer/dryer repair

Gary Holder: Service:Stove, cooktop oven repairPositive:Professionalism,Responsiveness

Ray Mecham: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery professional. Gave us upfront pricing and completed the job as promised. Would highly recommend!!Service:Stove cooktop repair

leslie dean: Positive:Professionalism,ResponsivenessThey were able to get out to fix my washer quickly. They had great communication & once the part came in they had my washer back up and running super quick :)Service:Washer/dryer repair

Tony Drake: This place can't answer a simple question. They have to beat around the bush on telling you why they have to have their diagnostic fees even tho I know what the problem is with my washer. Listen i'm a thirty seven year old husband Father of four. I'm no where near the word stupid. It's a simple switch. Nothing more Nothing less. I WILL NOT BE RECOMMENDING THIS PLACE TO ANYONE FOR ANY REASON EVER!!!!!!

Mical Roepke: Positive:ProfessionalismGreat service! Took a few days to come but very fast and efficient!Will use again.Service:Dryer repair

Daniel Davis: Positive:Professionalism,Quality,Responsiveness,ValueGary was friendly and gave great service. Price was reasonable. Five stars happy with the service that was provided today.Service:Dryer repair

Anthony Smith: Services:Refrigerator/freezer repair,Washer/dryer repair

Ashlea George: Service:Stove cooktop repair

Jr Bjr: When I first called to setup an appointment, I'll be honest, the service fee alone definitely made me a bit nervous lol, but in the end the total price was very reasonable and lower than I expected.They sent a confirmation the day before with the name and photo of who I should expect, and he was prompt, very professional, very polite, and most importantly very knowledgeable lol. It didn't take him long to find the problem and while I had to wait for a part to be ordered, he was still able to get my refrigerator working at reasonable level so that it was usable even while was waiting for the part. Part came in and he got it installed in no time.Overall I'm very pleased with the service and the price, and I would call them again without question if I have the need. Very highly recommended.Service:Refrigerator repair

Julie Blackmon: Service:Stove cooktop repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

SC Whiskeyjack: Absolutely awesome! On time, nice, courteous. Honest in not finding anything wrong! Will totally use again!

J S: Service:Dishwasher repairPositive:Professionalism

Tiffany Brandell: Positive:Professionalism,Punctuality,Quality,ResponsivenessThey were incredibly friendly, and the service was quick! They got us fixed up in no time!Service:Washer/dryer repair

Justin Alexander: Positive:Professionalism,Responsiveness,ValueFriendly and timely! We've used them twice. Once to diagnose and repair a washing machine, the other time for the dishwasher.Services:Dishwasher repair,Washer/dryer repair

Tara Hein: Service:Washing machine repairPositive:Professionalism,Punctuality,Value

Joyce DeWeese: Positive:ProfessionalismOur technician Caleb was excellent! He was extremely knowledgeable about our repair needs. And was very courteous, keeping us informed each step of the way as to what needed to be done, and how much it would cost.Service:Dishwasher repair

Greg Riekhof: I needed a few parts for my build and the guys there were very straight forward and got me everything I needed and didn't try to over sell me on what I didn't need. Can't beat the prices either!! Loved the experience and definitely be going back for future builds

SouthernMofo: Called and very helpful

Michelle Edwards: It was amazing food best ever an good service .... tacos were just like the ones you get at a food truck in Texas it it was just scrumptious not to mention the Margaritas by the pitcher good place to go good atmosphere good people

Douglas Kirkpatrick: Best customer service ever

Joseph Falahi: My project was a 2005 dodge neon that had a blown head gasket, these guys are great, I needed it resurfaced and they got me in that day. Clint and the guys are awesome to, full of knowledge and willing to give advise for free, highly recommend this machine shop over other shops around town. Oh, and it was only $38 dollars.

L A: The worst customer service I have ever experienced. The freezer I purchased stopped working, completely defrosting 3 times, causing me to lose close to $1000.00 in food. Repairs didn’t work and Hawkins and Sons initially told me to call the manufacturer because it had nothing to do with them. Almost a full year later the freezer was replaced by the manufacturer. My first and last purchase from Hawkins.

Michael Garber: Nice people

Deborah Ryszka: I had excellent service from the two technicians who delivered by washing machine. They were professional, personable, and friendly. They removed my old washer quickly and set my new one up just as quickly. They answered my questions about my new machine thoroughly and patiently.I appreciated that they tested the machine before they left and then showed me how to start a load of laundry once they left.

Gregg Poryzees: Hawkins is one of two factory certified Subzero and Wolf appliance service reps in the Chesco / Delco area. I was a long-time customer of the other company until a few months ago when I called Hawkins for a second opinion. They saved me thousands. A shout-out to Matt who is hands-down the most knowledgeable service rep with whom I have had the privilege of working. I won't trust my Subzero, Wolf and Viking appliances to anyone else.

Patricia Marx: Be careful buying Speed Queen TR5003WN if you want a washing machine that saves water and uses fabric softener. You can do one or the other but not both. You can use any other dial and you can use fabric softener with them but not water saving. Like my machine, but think I would have bought another if I had known that.

Stephen Fogelman: I purchased all of my appliances for my new kitchen renovation and can’t say enough good things about the great customer service and follow up. My salesman Rich was amazing and gave me all the information I needed to make an educated decision and Tina followed up with me regarding questions I had about my appliances. Great pricing and best of all top-notch customer service.

Rosemarie Teta: Great service. Knowledgeable, friendly and honest.

Tom Barba: I've been buying my appliances there for over 14 years and they are still the most friendliest and knowledgeable people in the industry. All the delivery guys are nice and friendly and very professional. I highly recommend.

William Coyle: I ordered a replacement heating element for my old Maytag dryer from here this week. The part was in earlier than promised (which was great) and the price was comparable for other sources of the same factory part. The parts department is clean and appears to be well organized.What really stuck out was the experienced fellow helping at the counter yesterday (Tuesday 3/22). I needed a few insulators to complete the element replacement, and initially they couldn’t find them. The dryer I was working on was made in 1982, so sometimes it’s hard to figure out what parts fit it. After leaving the store, I received a phone call stating they had found them. It’s a $2 part so it’s not as though it was a big money maker, but I needed it to do the job correctly. The folks here went out of their way after they made the initial sale to see that I had what I needed to properly complete the job. I really appreciated it. My dryer is working well now, and will hopefully give me and my family many more years of service.

Rick Scharmberg: They used to be great. Now? They just don't care.

Denis Shaffer: Took my Father to Hawkins & Sons to buy a new refrigerator. In and out in 30 minutes. Delivered, installed and old one taken away, on time in 3 days. Awesome

Derek Fell: Great service call, easy fix, no hassle, highly recommend.

Ed Ridgik: I needed a new dryer, and waited too long. The old unit broke. My problem totally. Typically, I’ll call Hawkins, explain my needs, and they advise me on what to buy. In this case, they recommended a Speed Queen electric dryer.I’ve learned to listen to these folks and trust the recommendations that theymake. With each purchase, it always works out that the price is fair, they go out of their way to deliver what you need in record time. In this case, they actually reworked the schedule to accommodate my family. In the years that I’ve dealt with Hawkins, every item that they have recommended has been the right choice. I certainly cannot be an expert on all things that I need to buy. These folks give you what you need, they get it to you asap, and theyback it up if it ever needs service. I trust them, and they respect each customer by giving them great honest, and fair service. They are simplyThe Best!

Dave Dubbs: They were knowledgeable, answered every question. Got a good deal, exact delivery date. Left very happy. They even have technicians if needed.

Earth Bound: Our last experience with this business was absolutely awful! I was stunned because we’ve bought thousands of dollars of equipment from them in the past. I could never recommend this place.

Jeanette Keller: I didn't purchase my refrigerator from Hawkins and sons. I was having issues, so I reached out. The service techs had great customer service. James went over everything with me called the next day to go over options.My fridge was fixed within my budget. Great service. Timely manner. I would highly recommend them to anyone. I would even consider purchasing directly from them in the future.

John Messina: Moved into our new home in February with the burner broken. It was broken since August for previous owner! After 4 visits from tech's through following December (now a year and a half)! i finally had enough and called to see if they could help me with a new unit. They said they couldn't help me and were trying to get money from previous owners for a cooktop that was never fixed! So they simply left off by leaving us high and dry. Disgraceful!!

Michael Hawke: I've never seen so much attention to detail. The men who delivered my new refrigerator were so professional. They took great care navigating some tight spots to place my new refrigerator and remove the old one. They also gave me a quick tutorial on the new. The sales staff are also excellent.

Diane R Hawkins (Foxy Dee): Highly reccomended

Tom Kempczynski: My wife and I bought a stove today. My salesman Rich was very professional and knew all about the products he sells. He also set up the financing we needed to purchase our stove. A very pleasant experience which took no longer than a half hour. Just waiting now for them to haul away the old and install the new!!

Kara Randy Kuhnel: Made an appointment with Ryan for a service call on our Samsung refrigerator (do not buy one, by the way). Temperature was at 52F. Tim was out the next morning while we were out of town (neighbor let him in), diagnosed the problem, quoted approximate total over the phone, had the parts with him, fixed and resolved in an hour, with a 90 day guarantee! Oh, and the total cost was exactly in line with the quote, paid over the phone and had a text receipt before we hung up. Would highly recommend and will be our first call once the Samsung or any other appliance goes out again. Thank you Ryan and Tim!Service:Refrigerator repair

Julia Siek: Positive:ResponsivenessI called service brothers for our Samsung washer and Brad did a great job and it was fixed quickly! I’d definitely recommended their services!Service:Washing machine repair

Heather Blades: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat experience having our fridge fixed! Brad came out the same day we called, addressed the immediate issue, ordered the part we needed, and was back the same week to fix the underlying problem. Fast, friendly, and affordable!Service:Refrigerator/freezer repair

Myra: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRyan was so nice when I called. He is very knowledgeable and we scheduled an appt for the next day. Tim was fantastic- he came to our home and repaired our refrigerator/freezer, which was a blessing, and he is the nicest guy you’ll ever meet - he explains things and does the job well. He never boasts. Great experience! Thank you!Services:Dishwasher repair,Refrigerator/freezer repair

David Hohenfeldt: Positive:Professionalism,ResponsivenessI've called lots of appliance repair businesses this week to ask about dishwasher repair and Ryan this morning at Service Bros provided me with by far the friendliest, most helpful, knowledgeable, honest customer service experience of anyone. Service Bros has earned my business. Thanks, Ryan!Service:Dishwasher repair

Bo Biggs: Positive:Professionalism,Quality,Responsiveness,ValueShowed up on time, quickly diagnosed the problem. Repaired when parts came in as scheduled. Will highly recommend them.Service:Washing machine repair

Erik Hansen: They helped us fix the top half of our double oven which had not been working in years. Responsive and reasonable!

Philip Tyson: We hired Service Brothers to fix our Samsung refrigerators ice maker. They diagnosed the issue and with parts and labor it was close to $600. A few days after they "fixed" it, the ice maker was still not producing ice. I called multiple times and my wife did as well and no response to our voicemails! I would not recommend using this company.Service:Refrigerator repair

JR Penniman: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThis company, Service Brothers, repaired our Whirlpool Cabrio clothes washer quickly, efficiently, and professionally in all respects and i would highly recommend them .Service:Washing machine repair

Dan Wills: Contacted Service Brothers for some service on a freezer in a refrigerator in my garage. Have used them before multiple times with no issues so felt comfortable using them again. Last Friday Tim the tech came out and looked the unit over. I was told it was a bad thermostat and they would need to replace. He picked up a new one and had it in within a hour or so it was replaced. For this I was charged almost $300, that I understood with the going costs for appliance repair. However, after the tech left, we noticed that the temp in the freezer was running in the 20s and not where we were told it should, at around 0 to 10 degrees. Thiswas after several hours, so I contacted the tech and was told he would return around mid afternoon on the following Monday. After waiting around the afternoon. I was then told he would be back after 5pm. He returned and told be he would return after getting a different thermostat, hopefully the next day to try to replace the one put in. On Tuesday, after not hearing anything from him I called and left a message, no reply. The next day I decided to contact the company and go a different route to see if I could get them to contact me and come out to change out the part. Was called back from another person but missed the call. Had to call back and leave a message. Since then I have called the company back a couple of times with no response yet. I am not happy with their lack of response. I was told that the part they put in may have been defective and bring out another, but no follow up yet. This was after I was told that they would be bringing out a different thermostat. At this point I have been waiting 4 days for the company's return visit with a different part to get the freezer down to an more acceptable temp to keep food frozen.Service:Freezer repair

Kelly Evans: Needed a (thankfully) minor refrigerator repair and was able to schedule it immediately. Repair guy came out the same day and took care of it quickly. Have used this company before and am always pleased with the quality of their work and prompt service. Would definitely recommend.

Will “Wilbur1989” Squires: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTim was a real nice guy. Came out earlier than he said originally which was great. Found the issue with my washing machine fixed and was very reasonable on the price in my opinion for the repair. Definitely cheaper than a new machine. I would call them again without any hesitation.Service:Washing machine repair

Cheryl Enos: Positive:Professionalism,Punctuality,QualityTim was very quick to identify the problem with our LG washer. He had the part on hand and all fixed in less than 30 minutes. Very appreciative of the service and quick response.Service:Washer/dryer repair

P.T. Giddons: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery happy their service. Thank you guys!Service:Refrigerator repair

Judee Steward: Great service. came the same day I requested their services. knowledgeable and courteous.

Shelby Heinlein: Positive:Professionalism,Punctuality,Quality,ResponsivenessCalled them the day before Thanksgiving when my washing machine broke. They were able to come just a few hours after I called and had a new pump installed on my washer in the same day. Such a relief! Very impressed! Will definitely recommend them and use them in the future. Thank you!Service:Washing machine repair

John Durbin: I was referred to this company from another appliance repair company and I was very happy. They were able to take care of our problem the same day we called, acted very polite and professional, explained what needed to be done and got the repair finished in a timely manner. Very happy with their work and I will use them again if necessary.Service:Washer/dryer repair

Lis Carroll: NO ONE RETURNED MY VOICEMAIL!

Tim Barnett: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Soar High Jiu Jitsu: Service:Dishwasher repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Nancy Tofflemire: My mom, Audrey, has bought 2 Janomes here within 1 year. Whenever any of her 3 sewing machines need a little maintenance, your experts complete the repairs. The women in the store are always cheerful and ready to help.We rate y'all as 5+ stars!

Roxanne Last: Very helpful and friendly service!

Rebecca Graf: Took my Singer to Shawn’s and was told it wasn’t worth fixing. Took it to Sewing Machine Express and they fixed It for less than $40. Well worth it to me!!! Runs great!!!

Beverly DeWitt: They are so nice and honest people . Took my Janome in for repair and it just needed tension adjustment and cleaned they only charged me 85.00 and had it done in 3 days Not 3 weeks or months like other places in Springfield . I will never go anyplace else . As long as they continue the great service . Thank you

Belle of Seams Sew Me: I have bought both my Janome and Juki machines here during the pandemic and appreciated the excellent customer service. Being immunocompromised, they met me outside with the machines when numbers were extremely high. I have also taken two of my vintage Singers in for service and they had a quick turnaround time and friendly customer service! I also appreciated meeting the owners recently and Joan's suggestion of a new binding foot for my Juki, which I promptly bought a few days later. I couldn't be happier with my experiences with the store. Many thanks!

Teresa Zebell: Wonderful selection of machines and beautiful fabrics!! Will definitely be back!

Patricia Townsend: Missy, was very helpful, in me finding a serger. She was very friendly. Store is very clean. I will be going back.

Sue Addis: I took a machine in to be fixed payed alot for it to be fixed they said it was done got it home in worse shape than when i took it in....do not recommend them for service on any machine!!

Mitzi Miller: Very friendly and knowledgeable staff.

Alan Spears: From KC, Mo to Tulsa, Ok to Little Rock, AR to Memphis, TN to Ft Smith, AR this place has the best selection and the lowest prices on Jonome Sewing Machines. Well worth spending a total of 8 hrs driving to buy. Wished we lived closer as they offer a greating selection of everything.

Lyn Priest: Critical:ProfessionalismGot hung up on twice. Finally got the through and they were rude. Lost my business

Callen Claire: Great customer service. Personable employees, super nice,clean set up. Wide array of products and if they don't have what you are looking for, they will order it for you!

Sandy Cary: Positive:Professionalism,Quality,Responsiveness,ValueI brought in my 30+ year old JCPenney sewing machine that I hadn’t used in several years. They looked at my machine right then and there and I walked out with my machine fixed and running a few minutes later. Super customer service! You don’t see good customer service much anymore. Highly recommend!

Bernadette Brock: Lots of machines and very experienced.

Kathy Murray: Excellent and fast service

Cynthia Poliak: Although I live in the St.Louis area, the local Husqvarna dealer I contacted did not return my phone call. In a search I came across Sewing Machines Express. I called and told them what I was looking for and they called me back the next day and told me they could get it and would ship to me. I received a call today (3 days later) telling me it’s on the way to my house!! Thank you so much, Stacey, for your prompt and courteous service!! It was a pleasure to do business with you!! I’ll be back!!

Autumn Mayfield: My sister and I drove into MO not really looking for anything special when we happened upon Sewing Machines Express. I loved the store and the employees were very helpful and knowledgeable. They answered all my questions and were very friendly. Both my sister and I bought sewing mschines and we love them!

Scherrie Manes: Positive:Professionalism,Quality,Responsiveness,ValueBought my first sewing machine here . They were very knowledgeable and friendly. Will definitely return there to shop again.

Jackelene Houston: Steve went the extra mile to help to get my sewing machine up and running during the quarantine so I could sew masks. Very dedicated and knowledgeable would highly recommend this place to others and definitely will return if needed

Mark Anderson: We were looking for a 1/4 inch presser foot for a Jonome new home machine and they had it in store. They also carry Husqvarna Viking machines as well as the Jonome Line of machines. Staff is very friendly and knowledgeable about the products they have. Overall it is a great place to shop for sewing and embroidery needs as well as quilting products.

patrick brewer: Mother's Is just a great place for automotive services. I trust them with all my cars and trucksServices:Auto engine diagnostic,Air conditioning

Patti Ott: Sean and his staff are all very capable, well eqipped people, willing and available to assist you with any and all your insurance needs. Fast and efficient response has always been our experience with this group. Highly recommend them for your insurance needs.

Barbara Bright: Great service!

Donna: For years this garage has been claiming to fix problems with my van and my daughter's van. They do repairs that are not needed because they're greedy or their mechanics can't find the real problem. They will send you away in an unsafe vehicle.

Thomas Markun: MOTHER'S REBUILT MY 1972 429 SUPER COBRA JET ENGINE BACK IN ABOUT 1979.THE WORK WAS IMPECCABLE AND I WAS MORE THAN HAPPY WITH THE RESULTS.THESE PEOPLE ARE THE VERY BEST AT WHAT THEY DO!I HIGHLY RECOMMEND THEM TO ANYONE WHO WANTS QUALITY WORK AND REASONABLE PRICES.Service:Engine repair

J W: Great honest mechanic. Thankful to work with them!

Michelle Autry: Positive:Professionalism,Punctuality,Quality,ValueWhile pulling our camper from Table Rock to St. Louis our truck started having problems. We pulled off the highway and happened to find Mothers Auto repair. They got us straight in, fixed and on the road fast. Everyone was so nice and helpful!Service:Transmission

jeff york: I trust them

Frederick “Jay” Johnson: Very professional and knowledgeable staff. Courteous and polite. Very honest with pricing and they always seem to do a great job. Oil change, coolant flush, air conditioning charge. Very satisfied with everything. Thanks guys.

Paul Woodson: The guys down there at mothers always do a great job for me

Edward Tucker: Service is always top notch. Friendly staff

Cody M: Great service at a fair price.

Joni Barrow: day of horrid storm, let me in and fixed my car, nice people

Tim Winters: They always take good care of my truck. Won't try to find problems where there is none. A truly honest mechanic.

Rich James: Good place

Will “Wilbur1989” Squires: The guys at Mothers do a great job they are informative and always fix my cars right the first time at a fair price. Highly recommend!

Lynn Greenstreet: I have used Mother's for several years. The shop is clean and Dan and Jim always take great care of me. They have always been honest and fair with all of my families automotive needs.

Dustin Scott: I've been doing business with Mother's since the late 90's. They've helped me restore 6 BMW cylinder heads and 1 Honda cylinder head. In my experience, they usually go above and beyond to identify any defects and catch any problems before I put everything back together. These guys have never given me a reason to doubt them. Some of the cylinder heads they've resurfaced and rebuilt for me are still running smooth over 100,000 miles later.

SuperWolf: Horrible service

Randy Beasley: They have worked on my vehicles for 40 years. Need I say more.