Best Financial Institution Springfield Near Me

Bekah Owens: This bank would not break my change because I am not a "customer". It is a poor policy to not exhange cash denominations simply because I do not have an account with this institution.

Garoux: Been using this bank for years, and it's normally fine if you don't have an issue. About a month ago, I had ordered something that a company never sent me. I went into to dispute the charge, and I explained to the clerk my situation. Another clerk/manager started filing paperwork without speaking to me directly. He then comes over with a form and just tells me to sign it. Due to the the fact we hadn't spoke, I repeated my situation to him and asked of he needed me to write down more information and not just my signature. He assured me that it would be fine; if they needed more they'd contact me.Suddenly that debit card is shut down, as I discovered when I tried to use it in public. I called to ask about it, and was told it was due to reported fraud. When I explained the situation, she emphasized that the paperwork *I filled out* said fraud. I corrected her that I signed the paperwork I was given for the situation I explained to two employees. I was told I can lose the credit for the product and try to dispute the file, which misses the point. So now I have to take time off of work to come in to deal with a problem made worse by lack of communication on Guaranty Bank's part. Not to mention the issues it caused with my bills.I don't appreciate being made to feel at fault for a failing on their part, nor being told that my only solution is missing work and losing my time/gas if I want a card before the end of the month. Every time I've had an issue (albeit seldom) with this bank, it goes much the same way.

Anxiousvariable: Unless you are desperate, I would try to find another bank.

Jessica Ann: A necessary evil

Rick Fishback: Small town values in a big town bank.

Sales MGR: Customer service isn't good. This small bank has an attitude that they are BIG and the customers do NOT matter.

Micah Brockman: Bad Service, this bank does NOT care about its customers. I Just left them as they didn't stand behind somebody stealing my credit card numbers and using them out of state. They wouldn't even file the dispute for me

Mike Fay: Best customer service.

Tripp Studios: I've always had good experiences with this bank until the issuing of the new Visa card I'm stuck out on the road on able to access any of my account anytime I call the number on the card they can say they can't help and I have to call the Springfield Bank and they just give me the number to call the card activation again. I've been trying to get ahold of the bank for the last 2 hours and all I get is a busy tone.

Stephanie Harper: There is no other bank in this city that is remotely equal in customer service. Many of the tellers know our names and even our kid. Cindy is by far the most amazing.

Inner State Productions: Great local bank. Always helpful and friendly to work with.

Chris Bryant: Great bank with the best customer service in town.

ACIS IT Solutions: Great Bank - Love the personalized service! Hard to find a place that cares this much for their customers. Would highly recommend Springfield First Community Bank!

Nathanial Ballard: The staff are very friendly and kind, they help with every little detail! I usually dislike regular banks, i prefer credit unions. BUT - SFC treats me like I am family, and I love it.

Carol Keegan: Springfield First Community Bank Platinum Bank are good friends!They are my friends!! ❤️They are crazy, funny and everything!My friends with me go out lunch! 👍🏻😊That is Great card & love it!Thanks!

Aaron Wahlquist: Very nice people. Great service and a cool looking bank.

Jennifer Sanchez-Eldridge: Nicole Hopkins is absolutely the best! She has come to our rescue a few times and I can always count on her and Foundation to help us with a loan in any situation to keep us from being stranded! Highly recommend!

Christi Bukaty: Nicole Hopkins was so quick and helpful. She was able to reduce my interest rate and lower my car payment. I highly recommend her and Foundation Credit Union.

Sondra Walck: I become a member of foundation credit union due to the great customer service I received from Elsie and Nicole !! I give these girls 5 stars 🌟! Keep up the great work you make banking an enjoyable experience. Nicole returns calls promptly answering all my questions about the car loan and made the process go smoothly.Thank you both!

Randy: Foundation CU is awesome ! The staff is friendly and efficient.Nicole made my transaction seamless and fast.They have great rates for loans as well as savings.Ill be a member for life !!

Austin Little: I’ve been going here for years! Always been taken such good care of. Nicole is always quick to respond and to get things done when needed. Thank you for all the years of great service!

Bruce Colony: We just financed our third or fourth car through FCU and we couldn't be happier. Good rate, very quick service! Nicole Hopkins was our loan officer and she really bent over backward to get us processed quickly with lots of great options.We've been members of this credit union for about two decades and wouldn't think of going anywhere else. Love this place.

Miranda Rader: Nicole was amazing on our Auto Loan. 10/10 recommend.

Travis Burks: Nicole was amazing got a car loan literally I'm less than 2 hours at an amazing rate and had a check ready for me when I showed up will definitely recommend to everyone!!!

Jenifer Jones: We discovered Foundation CU in the summer of 2020. My husband had found his dream boat and we needed a loan. Our CU wasn't super great about it, so we shopped around and Foundation was recommended by a friend. Not only was the process easy, but the terms of our loan were fantastic! Cut to now; we were car shopping and I found a car I wanted. We didn't even fool with our CU this time, but came directly to Foundation CU. Again, the process was super easy and our loan terms are great! (As is Nicole Hopkins....see her for ALL your loan needs!) We are currently in the process of moving all of our business to Foundation CU because we couldn't be happier with them!

joel baum: Nicole has always been great to deal with! Very friendly and always a smooth transaction.

Jamie Quispe: The team there really does a fantastic job working together and helping people navigate some of the murky waters of finances I was able to go and get my loan secured and leave Without spending all day they worked very efficiently

Jeremy George: Amazing work done quickly! Nicole Hopkins continually takes care of our banking needs. Thank you!!!

Hotfudge 24awesome: Love these people! Got me a great car and I'm paying it off on a great loan! Would recommend

Sidne Dunfield: I was recommended Foundation Credit Union by an old high school friend a few years ago and finally pulled the trigger last year.This is the best place for low rates, amazing customer service, and great monthly prices. They will work with you no matter the situation.Shoutout to Nicole who has been nothing but helpful, informative, understanding, and so kind during my loan process!If I think a payment may run late (life happens), Nicole is there to help me push my payment date out to a later time to refrain from late fees and credit penalties.If you do anything, get connected with FCU!Best of luck :)

Brian McBride: Nicole Hopkins and team at Elfindale location are awesome!! They have super low interest rates and get your loan done in minutes.

Steve Petley: Nicole Hopkins has helped us with several loans and is always friendly and attentive to our needs. I would recommend anybody in the area to visit Foundation Credit Union for their banking needs.

C.J. Jackson: A very friendly loan officer named Nicole helped thru with the complete process and she was amazing and super knowledgeable.Highly recommend her. Her name Nicole Hopkins At Foundation credit union in Springfield , Mo

Amy Vickery: Cody Hackett was great to work with.He went above and beyond and was very helpful and quick to get back to us when we had questions.

Sara Pruitt: If you want a loan talk to Nicole she is amazing! We refuse to get a loan with any other place. Foundation is awesome!

Bri Huckabee: Everyone I’ve came acrossat foundation credit union is so polite and willing to help! Nicole was awesome. Very efficient and quick in helping me with my loan! I was in and out within 30 minutes! She made my experience super easy!!

Tim Holden: Wade in the lobby is the reason I keep coming back to this branch. If you branch with a sister company of this credit union, then this is the guy you want to talk to. This bank teller is the sort employee that speaks highly of their branch and credit union. Thank you for the hard work.

Ben Routt: So far as being a new member for 4 months this bank is really good. Staff is friendly always feel welcomed. The only small problem I have is there PC online banking sometimes doesn’t work correctly. When I go to log in on my PC version online banking sometimes it crashes with error messages saying you have been disconnected and error shield message. I say the only thing needs to improve is there internet banking on the web browser. They app works great but I like to see my statements on the app as well if that’s possible. But overall a really good Credit Union.

Brandy McDaniel: I applied for a home loan and instead of them calling me to talk about their credit decision they only email or text. And when you try to call after being declined to ask about what you can do to eventually get approved they don’t answer. Very unsatisfied

Brandon Bevis: Great to deal with and always make my car loans easy! Thanks AGCU!

Jeff Roman: April Hodges at AGCU has handled multiple loans for our family. She's become our "car gal" and anyone we've purchased a car from is also AMAZED at the speed of the transaction (and the incredible rates)! Her communication and follow-up is incredible. Our latest transaction? Car purchased Monday at lunch, paperwork done by dinner, check in dealer's hand by Wednesday (if I was quicker on my signatures it may have to the dealer in 24 hours from start to finish). Oh...this was from Missouri to Ohio too! April is the best and AGCU is the best resource for auto loans on the planet!

Chris Hesher: WE JUST CLOSED ON OUR REFI, RYAN LANGSTON HELPED US SAVE A TON OF MONEY! We were the stereotypical needy customers with lots of "what if?" questions, and changing our minds on certain items but Ryan and the whole AGCU team were nothing but professional and helped to guide us to the perfect outcome. We will definitely use this team in the future.

AB Estate Sales of Missouri LLC: Ryan Langston did a fantastic job getting our loan approved in a very timely manner. We appreciated his help and the help of AGCU. I highly recommend him to anyone needing a home loan. He is very easy to work with.

Maegan Surface: I have had such a great experience with AGCU. The service is incredible. All of the employees are so kind and helpful!

Lacey Middleton: I had an extremely positive experience buying a home with AGCU, or more specifically lender Ryan Langston. Ryan is just the ideal person to work with. He works so hard for his client and he really worked to get us approved and get us the lowest rates. He kept us in the loop through the whole process and was easily reachable when we had questions. Also, he’s just a Really nice person too. I would recommend AGCU and Ryan to anyone! We can’t thank them enough for taking the stress out of the process and making this such a pleasant experience

Johnpaul Norman: I've had a bank account with AGCU for the last 15+ years, and I'm also with those who've said this used to be a great bank, but not anymore. I'm in the military, and I don't really do much with my AGCU account since I don't live in Springfield anymore. Unfortunately, I was reluctant to close the account because it's linked to other accounts I use regularly. Over the last year they started withdrawing statement and inactivity fees since I don't do any transactions with the account. AGCU stole $18 in "nickel and dime fees" before I realized what was going on. I called them, and they said they notified me, but I told them I never received a phone call or letter. The lady then told me the notification was written on a bank statement right before they started implementing the fees. They had to know no one was going to read the fine print on one measly bank statement. This bank is a "Christian" run organization, but there is NOTHING Christian about them. They are deceptive and steal from their customers. Even though closing the account is a pain, I can't support them in the anymore. I'm currently in the process of cancelling my account, which, "surprise" is very difficult to do since I'm not near their actual branches anymore. I'm a Christian, and it's bad business like this that makes me so angry bc their actions make people think, "this is how Christians must do things." Terrible organization! In addition, their customer service reps have been rude, unhelpful, and very unsympathetic when I've tried to seek help. I wish I could give them zero stars.

Josh Needham: Years ago you guys were good, now not so much. Cant wait to drop you.

sharon deese: We recently got a home loan here. Within 10 days, the loan was sold twice. By the time of our first payment, we were so confused on where to send it. The hours are not conducive for those that need to bank on Saturdays. When my daughter opened an account, she couldn’t use her debit card at an ATM for the first 90 days. After the 90 days, they had to manually allow her to use it and the lady that does it was gone. I called 3 times and on the 95th day, they gave her access. I don’t know of any other bank that operates like this one.

Don Glunt: Bad hours, really bad mobile + desktop app. Technology is very outdated and leads to a cumbersome customer experience.After 10 years of banking with AGCU, I am leaving for another bank because it is becoming too difficult to do simple daily-banking tasks.

Micah Wade: This bank is horrible, the app is way out dated. The fraud system you have is absolutely ridiculous, I constantly get my card declined at restaurants, haircut, all different places and in the same city I live in. Then when I call customer service they say nothing can be done because their system is down, and apparently has been down for months. I have canceled my account and gone elsewhere. Very disappointing.

Kathleen Tucker: Good credit union

Ari Shanks: Update your systems to be more customer friendly and helpful.I.e your website, app and your way of “alerting” customer on their account.

YG Saltine: Closes to early

Harpazo Bema: They real have great service, a warm smile.

Randy Claunch: A very cheerful and dedicated staff greet me and take care of my needs.

B10 Inc: Phil was an amazing asset to have during our auto loan process. He went above and beyond to make sure we were taken care of! Thank you Phil!!!

Marshall Duff: I've been banking here for 30 years. Good, friendly people to do business with.

Emily Sullivan: I have been repeatedly disappointed in their customer service. I applied for a loan and never received a call. HSA transfers are a nightmare and I feel like an inconvenience when I call to ask a question.

Lindsay Branagh: April Hodges helped me with my first car loan, she made it so effortless and so easy for me! I would definitely recommend AGCU for your loans!

j bruening: Tellers- half do their job/ half do not. Management doesn't help. In person visit I feel disrespected. Only thing going for them is the credit card and the customer service with them. Remember we do not need them, banks need us! Will be looking for other banks that respect me and want my service.

Terin: Ryan Langston and April Hodges are amazing. These two, as well as Assemblies of God Credit Union, are great to work with. They take care of their customers and create an effortless experience. Thank you!!!

Glenda McMath (Glenda McMath): We had such a wonderful experience obtaining a loan for our recent home purchase and cross country move! Jason Lister and the entire team in Mortgage Lending are so great to work with!! 🤩Anytime we had a question throughout the paperwork process we were met with quick response times, detail-oriented answers, and kind, patient, and personable interactions.Jason and his team are incredible, 🤩 high-caliber Mortgage Lending professionals that we were so blessed to work with!What we valued ❤️the most was having confidence in the CHARACTER, the EXPERTISE, the VALUES, and the TRUSTWORTHINESS this team. They are awesome!!We recommend them 100%!❤️100 Stars! x 100!! 💯🌟🌟🌟🌟🌟🌟

Nikolay Voytovich: Bank with a purpose. Amazing people. Love working with them

Kayla Elkins: Very friendly and neighbors. Really like family there. Everybody is so happy and warm.

Mesha Greenwood: I was very impressed by Hannah’s customer service and communication skills when she was working the drive through this evening (January 3rd). She went above and beyond for me. Her patience and passion to help others did not go unnoticed. She will make a difference in many peoples lives at AGCU! I love my bank because of the kind employees like her!

Allison J: We used AGCU for our first home mortgage and couldn't be happier with our experience. Being first time home buyers we were completely clueless about the process and they made it much less overwhelming and helped us every step of the way. Jon Brown was our contact through the whole process from applying through closing and he was helpful and always available when we had questions. Even now a month after closing, Jon is still quick to answer any questions we have. I HIGHLY recommend Jon and the whole team at AGCU!

Justin Cranor: Great Service! Never had a problem.

Mary M: I will do business with this bank. Great customer service. Good people here. Go see them you won’t be disappointed.

Kerry Fournier: The branch I use have the best smilesAlways ready to help. I’m building new awareness of money and credit THX

AURELIAN CONSTANTINESCU (Lou): Get in person to fix a "fee" problem and the representative was very helpful. Thank you!

Amanda Lewis: Took my daughter in today to deposit some of her money, banker 87656 was extremely helpful. I was very pleased with his service and patience! Thank you!!

Donald Long: Thanks Jared Crawford you are a banking genius with a lot of care for your customers you took a rather horrible situation with my concern, honestly bad for me at first coming to bank about loosing card had to go through all that red tape to get funds transferred to checking account, then opening new my spending card, agent helping made error, but Jared took the initiative to be not only a great team player but more like the Captain of the Team, Stephanie thank you for taking the call and the actions you took, couldn't fixed this error on my own. Thank You both very much!!! My thoughts of Commerce have improved by 1000 percent!!!

Ryan Johnasen: Love banking here

Sidney Stafford: I’ve been banking with commerce over a year with very good experience,

james lee: good bank. haven't had any problems in 4 years.

Tess Marie Branch: Fast and friendly

Russell Stamper: Commerce Bank has served my needed for a long time without incident. A reply great place to do business

Joshua Goble: Commerce Bank always gives me a pleasant experience when I go through the drive thru. They are always professional and friendly and I never have any issues when banking through the drive thru or the lobby. Thanks for always giving great service... :)

Kevin G: This Bank is a complete joke it is 100% comical to charge someone $8 to cash a check without having an account there when the check is made out from a commerce Bank it's just another way of them getting money off you twice absolute crooks I will never do business with them again

Neil Sade: I have received great service from this bank.

Carmen Jackson: Opened my account here. Very nice man I worked with. Easy, fast and print card right there.

Angela Kappler: Always had great help here except recently! Have brain damage from being baleaten and fell hard attempting to get my life back together. They closed my account and refuse to help me although I have thousands coming int that account this month! Thank you for the past ,sad thatYour loyalty did not last!Sincerely a formally loyal customer for over 2 decades!Angela Kappler

joe myers: My company does all of our banking at this branch. They all do a very good job at this branch. Although I really wish Jackie still worked there.

Jason Padilla: Worst bank experience in my life had an account with them for over 4 years had to get account changed twice because of fraudulent charges so glad I closed my account!

Dane Wheeler: I have had several issues with my account that are not the fault of Commerce Bank. The problem is that when i would call in to get some help this location almost never answers the phone an when the phone does get answered most of the information is untrue.

Joshua Lee: Commerce is a garbage bank.

Russ callison: This is the third mortgage where I have used Blue Current. There are no other institutions who will work harder to make sure you are satisfied.

madison crowson: Hannah McCaig was wonderful! It was my first time buying a home and she made it easy and stress free. She was very responsive and answered all my questions, no matter how minor they were. Will definitely go back to BluCurrent for any of my loan needs.😁

Tabby Bryant: If you want a credit union with all the drawbacks of a regular bank and none of the benefits of a credit union you found the right place.

Jamie Obernuefemann: We have done business with BluCurrent for 4 yrs and have had 3 car loans through them. We have been great customers and wanted to do more business with them recently, however the customer service in the loan department has been horrible . We could not get anyone to call us back without constantly having to call them. We were trying to purchase another car and pay off our current car loan. They kept giving us different amounts they would lend us, which was never enough to even buy the car. They acted like they didn't even want to work with us although we have paid one loan off early and have 2 other good standing loans. They also only offered us a 1/3 of the amount of a personal loan we were asking for. We took our business to TelComm Credit Union who having been amazing and welcoming. We have one loan left there and are looking into refinancing it to finish out the loan with TelComm and be done with BluCurrent

Nick Jungen: I had some accidental charges from discover, a total mixup and miscommunication between the 3 parties (myself, BC, and Discover), and they were able to refund those fees and get my money back very quickly. The folks there are all very nice and it is a great bank to use! Totally recommend these guys!

auniciash: Tried to get change for actual cash, they won't do it if you don't have an account. I was thinking about changing to a credit union but it definitely won't be blucurrent.

Deanna Buchanan: Banked here for over 5 years. Closed my account today due to the absolute lack of customer service. Spoke with a total of 5 different representatives, “we Will absolutely call you back” but didnt receive answers. After a week of runaround i had to physically go in to a location, where i was told that there was nothing they could do for me. Fees are fees that’s fine I’ll pay them, but they do not care about giving you answers, just passing you off to the next person to deal with the problem of WHY you are being charged almost $100 in foreign fees. 2 very untrained unprofessional representatives Have ensured i will never bank with this credit union again.

Jenny McDade: I came to Blue Current after losing my husband to cancer and having the biggest financial crisis of my life. deAnna Downs worked tirelessly to help me. She’s an amazing person to work with! I could not have asked for better service! She had me back on track within a week! I’m extremely thankful for deAnna and Blue Current! Highly recommend!!!!

Cat Tabor: If I could give a zero rating I would. I’ve used this bank for three years and I called today, because online it shows that the bank is open. I got card services and asked if she could help me transfer money from one account to another. She was extremely rude and snappy and said I need member services she can’t help me. I said okay, how can I get ahold of them? It shows them open online but when I call I can’t get thru. I asked if they were open she very hatefully said mam, I don’t know, but you’ve called card services not member services! I can’t help you. I asked again, if the bank was open since it reflects that it is online she said MAM I do not know but I can’t help you here have a good day and hung up. Awful customer service, rude, unprofessional. I just needed to transfer funds to another card or figure out how I could get to the right department.

Heather Swearengin: deAnna Downs is amazing! I was recently asked to describe a positive financial experience I had with any organization, and my experience working with deAnna and BluCurrent immediately came to mind. If you want the easy button, call deAnna!

Dallas: Great people = Great credit union!!

Janice Floyd: My granddaughters purse was stolen over a month ago. She reported it and ask for new cards it has been a month and no cards. They are blaming the company who makes their cards. Lousy banking practices in my open. If I loose my card I go to Springfield in ten minutes I have a card in my hand. Just think before you use Blu Current

Mercman417: Original mortgage loan was flawless and at a competitive rate. Hannah McCaig was there then! And here now when I was forced to refinance in a difficult economy, she once again was providing superb service and very competitive rates. This credit union and its staff have adapted well with changes in procedures and services. I have always gotten quick, comfortable attention here!

Kimberly Galyen: Courtney Pruente is an absolute angel to work with. She made getting our line of credit easy and simple. She's very organized and communicates very well. Will use her again for any loan needs.

Jared Decker: Refinancing our home was a breeze, with Courtney Pruente. She walked us through every step. Call blu current, be sure to ask for Courtney

justin nielsen: I wouldn’t refer this bank to anyone, customer service is just bad. When you need to get ahold of them, plan to wait on hold for 15 minutes. The app also needs work, bill pay is a joke. 4 week wait for debit cards. Fraudulent charges on our account and we won’t see that money refunded for 7-10 days. Just bad experiences over and over.

Kathryn L Lowry: THANK YOU! Courtney. for making the loan process as easy and fast. Your knowledge and kindness are above reproach.

Michael Dollar: Blue Current has been exceptionally good in improving their customer service and been very helpful . I would recommend Blu Current to anyone who needs a loan or account

Matt S: 4 weeks and still no card in the mail and told to wait another week... It's the holiday season and I cannot partake in online sales or expect how much cash to withdraw for shopping. Other banks can make cards in house I shouldn't have to wait this long regardless of complications from your "card provider" I will no longer be banking here this is unacceptable. I will never jump through hoops to access my money and hate the excuses made for my card not being here. Been with them since my first job out of highschool and they ruined their reputation.

Kayla Robertson: I have banked with BluCurrent since 2017. My account is always in good standings and I make many, many purchases and deposits throughout the month. At first, when I received my first set of overdraft fees for a “purchase” that came out of my account I thought it was truly my error. I specifically changed the way I monitored my balances and went to the old fashion method of a check register (even though I don’t use checks). This appeared to have fixed the issue until about a year later and it happened again. Except this time instead of one overdraft fee I had MANY! Double and triple checked myself, sure enough… the app matched exactly what I should have had in my account, the account balance showed my actual balance and my available balance showed my balance after my pending and posted transactions were subtracted from my account balance. Checked myself again, still correct. However, I had overdraft fees applied to transactions that would have cleared just fine. Brought it up to a manager, they gave me a hard time and issued half of the overdraft fees back. Problem solved for another few years… well, here we are again… except this time I HAVE SCREENSHOTS! It’s sad when you have money disappear so much that it becomes a daily habit to take screen shots of your account balance daily. Every time I call in, I get this lecture of monitoring my account and blah, blah, blah. Listen, I do that. Daily. They always use the excuse “the system” or “it automatically,” I understand it’s all technology by come on. I’m seriously to the point of contacting the FDIC and having an investigation launched. The amount of money I have had to give away for “overdraft” fees is ridiculous!! I get it, if I don’t have the money I should pay it but when it’s there and your “system” charged it anyway enough is enough. $200 worth of overdraft fees for $40 worth of purchases that are supposedly not in my account… yeah…. Nope. If you are not willing to monitor your account with a fine tooth comb I suggest not banking with them. I know many other people who bank with them too who this is happening to also.