Best Cooperative Bank Springfield Near Me

Randy Claunch: A very cheerful and dedicated staff greet me and take care of my needs.

B10 Inc: Phil was an amazing asset to have during our auto loan process. He went above and beyond to make sure we were taken care of! Thank you Phil!!!

Marshall Duff: I've been banking here for 30 years. Good, friendly people to do business with.

Emily Sullivan: I have been repeatedly disappointed in their customer service. I applied for a loan and never received a call. HSA transfers are a nightmare and I feel like an inconvenience when I call to ask a question.

Lindsay Branagh: April Hodges helped me with my first car loan, she made it so effortless and so easy for me! I would definitely recommend AGCU for your loans!

j bruening: Tellers- half do their job/ half do not. Management doesn't help. In person visit I feel disrespected. Only thing going for them is the credit card and the customer service with them. Remember we do not need them, banks need us! Will be looking for other banks that respect me and want my service.

Terin: Ryan Langston and April Hodges are amazing. These two, as well as Assemblies of God Credit Union, are great to work with. They take care of their customers and create an effortless experience. Thank you!!!

Glenda McMath (Glenda McMath): We had such a wonderful experience obtaining a loan for our recent home purchase and cross country move! Jason Lister and the entire team in Mortgage Lending are so great to work with!! 🤩Anytime we had a question throughout the paperwork process we were met with quick response times, detail-oriented answers, and kind, patient, and personable interactions.Jason and his team are incredible, 🤩 high-caliber Mortgage Lending professionals that we were so blessed to work with!What we valued ❤️the most was having confidence in the CHARACTER, the EXPERTISE, the VALUES, and the TRUSTWORTHINESS this team. They are awesome!!We recommend them 100%!❤️100 Stars! x 100!! 💯🌟🌟🌟🌟🌟🌟

Nikolay Voytovich: Bank with a purpose. Amazing people. Love working with them

Kayla Elkins: Very friendly and neighbors. Really like family there. Everybody is so happy and warm.

Mesha Greenwood: I was very impressed by Hannah’s customer service and communication skills when she was working the drive through this evening (January 3rd). She went above and beyond for me. Her patience and passion to help others did not go unnoticed. She will make a difference in many peoples lives at AGCU! I love my bank because of the kind employees like her!

Allison J: We used AGCU for our first home mortgage and couldn't be happier with our experience. Being first time home buyers we were completely clueless about the process and they made it much less overwhelming and helped us every step of the way. Jon Brown was our contact through the whole process from applying through closing and he was helpful and always available when we had questions. Even now a month after closing, Jon is still quick to answer any questions we have. I HIGHLY recommend Jon and the whole team at AGCU!

Justin Cranor: Great Service! Never had a problem.

Russ callison: This is the third mortgage where I have used Blue Current. There are no other institutions who will work harder to make sure you are satisfied.

madison crowson: Hannah McCaig was wonderful! It was my first time buying a home and she made it easy and stress free. She was very responsive and answered all my questions, no matter how minor they were. Will definitely go back to BluCurrent for any of my loan needs.😁

Tabby Bryant: If you want a credit union with all the drawbacks of a regular bank and none of the benefits of a credit union you found the right place.

Jamie Obernuefemann: We have done business with BluCurrent for 4 yrs and have had 3 car loans through them. We have been great customers and wanted to do more business with them recently, however the customer service in the loan department has been horrible . We could not get anyone to call us back without constantly having to call them. We were trying to purchase another car and pay off our current car loan. They kept giving us different amounts they would lend us, which was never enough to even buy the car. They acted like they didn't even want to work with us although we have paid one loan off early and have 2 other good standing loans. They also only offered us a 1/3 of the amount of a personal loan we were asking for. We took our business to TelComm Credit Union who having been amazing and welcoming. We have one loan left there and are looking into refinancing it to finish out the loan with TelComm and be done with BluCurrent

Nick Jungen: I had some accidental charges from discover, a total mixup and miscommunication between the 3 parties (myself, BC, and Discover), and they were able to refund those fees and get my money back very quickly. The folks there are all very nice and it is a great bank to use! Totally recommend these guys!

auniciash: Tried to get change for actual cash, they won't do it if you don't have an account. I was thinking about changing to a credit union but it definitely won't be blucurrent.

Deanna Buchanan: Banked here for over 5 years. Closed my account today due to the absolute lack of customer service. Spoke with a total of 5 different representatives, “we Will absolutely call you back” but didnt receive answers. After a week of runaround i had to physically go in to a location, where i was told that there was nothing they could do for me. Fees are fees that’s fine I’ll pay them, but they do not care about giving you answers, just passing you off to the next person to deal with the problem of WHY you are being charged almost $100 in foreign fees. 2 very untrained unprofessional representatives Have ensured i will never bank with this credit union again.

Jenny McDade: I came to Blue Current after losing my husband to cancer and having the biggest financial crisis of my life. deAnna Downs worked tirelessly to help me. She’s an amazing person to work with! I could not have asked for better service! She had me back on track within a week! I’m extremely thankful for deAnna and Blue Current! Highly recommend!!!!

Cat Tabor: If I could give a zero rating I would. I’ve used this bank for three years and I called today, because online it shows that the bank is open. I got card services and asked if she could help me transfer money from one account to another. She was extremely rude and snappy and said I need member services she can’t help me. I said okay, how can I get ahold of them? It shows them open online but when I call I can’t get thru. I asked if they were open she very hatefully said mam, I don’t know, but you’ve called card services not member services! I can’t help you. I asked again, if the bank was open since it reflects that it is online she said MAM I do not know but I can’t help you here have a good day and hung up. Awful customer service, rude, unprofessional. I just needed to transfer funds to another card or figure out how I could get to the right department.

Heather Swearengin: deAnna Downs is amazing! I was recently asked to describe a positive financial experience I had with any organization, and my experience working with deAnna and BluCurrent immediately came to mind. If you want the easy button, call deAnna!

Dallas: Great people = Great credit union!!

Janice Floyd: My granddaughters purse was stolen over a month ago. She reported it and ask for new cards it has been a month and no cards. They are blaming the company who makes their cards. Lousy banking practices in my open. If I loose my card I go to Springfield in ten minutes I have a card in my hand. Just think before you use Blu Current

Mercman417: Original mortgage loan was flawless and at a competitive rate. Hannah McCaig was there then! And here now when I was forced to refinance in a difficult economy, she once again was providing superb service and very competitive rates. This credit union and its staff have adapted well with changes in procedures and services. I have always gotten quick, comfortable attention here!

Kimberly Galyen: Courtney Pruente is an absolute angel to work with. She made getting our line of credit easy and simple. She's very organized and communicates very well. Will use her again for any loan needs.

Jared Decker: Refinancing our home was a breeze, with Courtney Pruente. She walked us through every step. Call blu current, be sure to ask for Courtney

justin nielsen: I wouldn’t refer this bank to anyone, customer service is just bad. When you need to get ahold of them, plan to wait on hold for 15 minutes. The app also needs work, bill pay is a joke. 4 week wait for debit cards. Fraudulent charges on our account and we won’t see that money refunded for 7-10 days. Just bad experiences over and over.

Kathryn L Lowry: THANK YOU! Courtney. for making the loan process as easy and fast. Your knowledge and kindness are above reproach.

Michael Dollar: Blue Current has been exceptionally good in improving their customer service and been very helpful . I would recommend Blu Current to anyone who needs a loan or account

Matt S: 4 weeks and still no card in the mail and told to wait another week... It's the holiday season and I cannot partake in online sales or expect how much cash to withdraw for shopping. Other banks can make cards in house I shouldn't have to wait this long regardless of complications from your "card provider" I will no longer be banking here this is unacceptable. I will never jump through hoops to access my money and hate the excuses made for my card not being here. Been with them since my first job out of highschool and they ruined their reputation.

Kayla Robertson: I have banked with BluCurrent since 2017. My account is always in good standings and I make many, many purchases and deposits throughout the month. At first, when I received my first set of overdraft fees for a “purchase” that came out of my account I thought it was truly my error. I specifically changed the way I monitored my balances and went to the old fashion method of a check register (even though I don’t use checks). This appeared to have fixed the issue until about a year later and it happened again. Except this time instead of one overdraft fee I had MANY! Double and triple checked myself, sure enough… the app matched exactly what I should have had in my account, the account balance showed my actual balance and my available balance showed my balance after my pending and posted transactions were subtracted from my account balance. Checked myself again, still correct. However, I had overdraft fees applied to transactions that would have cleared just fine. Brought it up to a manager, they gave me a hard time and issued half of the overdraft fees back. Problem solved for another few years… well, here we are again… except this time I HAVE SCREENSHOTS! It’s sad when you have money disappear so much that it becomes a daily habit to take screen shots of your account balance daily. Every time I call in, I get this lecture of monitoring my account and blah, blah, blah. Listen, I do that. Daily. They always use the excuse “the system” or “it automatically,” I understand it’s all technology by come on. I’m seriously to the point of contacting the FDIC and having an investigation launched. The amount of money I have had to give away for “overdraft” fees is ridiculous!! I get it, if I don’t have the money I should pay it but when it’s there and your “system” charged it anyway enough is enough. $200 worth of overdraft fees for $40 worth of purchases that are supposedly not in my account… yeah…. Nope. If you are not willing to monitor your account with a fine tooth comb I suggest not banking with them. I know many other people who bank with them too who this is happening to also.

Chris Vandiver: 2nd worst bank in Springfield Missouri.. Bank of America takes 1st place.. Tried to make a loan payment for my grandma, And they tried to run my credit card as making a cash withdrawal, comma which of course made my bank decline the transaction. And the lobby isn't open so the lines are really long. And they have some of the dumbest banking policies of ever seen.

Mystic Leigh: Stephanie C. Has been so helpful I would recommend her to anyone. She cares about you and is always there to help!

jarek ellis: Impossible to deal with, won’t help with anything.

Springfield Review's: We have heard that they just truly do not care about the finances of their customers.

Nick Ruffino: Kind people always do as they say

Chris Welsh: Always receive friendly and quick service. Lisa is always willing to help me with any issues I have.

Ricky Horstman: Auto loan Insurance is done by third party and they should be fired. APR % for auto loan is the best.

Harvey Freeman: The best

Nancy Walker: Finance car through them,with full coverage from allstate.this place did not even contact me about insurance,took upon theirselves and charged me for insurance, raise the car payment without even notifying me.consumers beware

Barb Andrews: Always friendly and helpful.

Trish Bryson: Professional, friendly, and accurate.

Aaron Davis: This credit union is great and the branch at Kearney and Kansas is the best, thanks to its very helpful branch manager. The people here are always friendly and go out of their way to help. This is what a credit union should be. Some have commented on the lack of ATMs. You get a refund on your ATM fees so essentially, every ATM is your ATM! I came here after the Bank of America down the street treated my wife and I poorly. Great decision!

Dwight Amstutz: Close proximity to home but most are. I've been banking with the credit union for over 30 years. Obviously, I'm loyal and I've had good experiences to keep me from leaving. Great kid programs through the the year.

gail saltzman: I love the people on Kearney & Kansas and some of the other ones eels where, they are all nice , friendly, and helpful people. My biggest problem on why I said 3 stars otherwise I'd say 5 is I just tried calling and I waited for a long , long time . I know it was at least 30-45 min just to talk to some one , how wrong is that .? Thank GOD it wasn't an emergency is all I got to say.! Thanks for your time!

Janyce Lodwick: Since I have banked here I find the people are much friendlier and more than willing to help when you need. Don't know why I waited so long to switch.

Andrea Hansen: I changed to this institution 16 years ago because my husband banked there, and they treated him so much better than the bank and credit union I used previously had treated me. We have never had any problems.

William Albrecht: What kind of financial institution doesn't have an ATM? This place is a joke.

LA A: This is by far the worst financial institution I have ever dealt with. Their incompetence knows no bounds and their customer service is a joke! They make it very clear that your business is not valued in the least. I would not recommend their services to anyone.