Best Enterprise Springfield Near Me

Pauletta Tester: I used to recommend this place until I had a bad accident. Then I needed a rental. I requested a car due to three broken vertebrae and a traumatic brain injury hematoma so my kidney hematoma it’s on my thigh and hematoma‘s on my head and they give me a truck with no side steps to be able to get in or out of with a broken back. It would’ve been nice to have been able to be comfortable. I had to bring a step stool from home to use to get in and out of the truck. No I will never use them again nor will I never recommend them ever again, thank you enterprise. I am disappointed that you didn’t consider my medical needs or comfort. Thanks for all the inconvenience because I paid out of pocket not my insurance. So thanks for holding a car like I requested.

Truckin Along With Kearsey: This is the second time i used this office. Kiano was a great rep and assigned me a vehicle quickly. He dis so with a smile. Thanks!

Andrew Stuehmer: Didn’t have any Hearses for rent but the Toyota Corolla worked great! Amazing customer service

David Graham: Enterprise costs entirely too much for the problems I faced and continue to face. My first rental stalled twice, both times at gas pumps. I did not trust the car to be reliable so I switched out for a different vehicle. The upgrade was nice, however, I am still being charged for the vehicle I returned almost a week ago and I cannot get a receipt from my rental. I have not received any bonus points, discounts or anything from this terrible experience.

Pastor Kouts: Friendly, quick service. Very professional

Chris Barba: We went in, they showed us the inventory, got us into a vehicle fast so we were on our way.

Brittany Ball: Reasonable pricing. We had no issues with our rental and the staff was great. They made the rental experience an easy one.

Chris Tinder: I always get a good car from here for my work trips. The employees are helpful and friendly.

Arveda Smith: I'm a regular renter for a reason! Always great customer service! You can never go wrong with Enterprise.

Homestead At Last: 5 stars only cause Alex is amazing. Thank you Alex!

Christina McCarty (Cc): I reserved a vehicle and when I went in it was quick and easy.

Breeze Payne: They always take good care of me.

Jerika Vanderford: I love this location and if I ever need a rental car in Springfield Mo. I will only be coming here!I had gotten in a wreck and had to get a rental while my car was in the shop. Dawson and Jeana were so amazing. They got me a car the same day I needed it and made sure it was similar to my personal car so I would be comfortable driving it. I ended up needing my rental longer than expected and I didn’t have to do anything. They communicated with my insurance for me and made sure I was taken care of! Those two are truly amazing and deserve a raise!

Bonnie Garvoille: I rented a car to say my final good-byes to my Daddy. Nice ride, great price & best way to travel.

R Winfield: This place is the best. In town for work and needed a car to get around town for the week. I made reservations online and picked up the car at the available time. Everyone there was nice, especially Dawson. He helped me through the whole process. Checking in/out was seamless. There were lots of cars to choose from. This is now my go to location. The customer service here can’t be beat!

David Fowler: Good service from the people at the front desk. 👍

Paul: Lots of options

Travis Fleshman: Super nice guys at this location. They picked me up from my hotel which I was surprised Enterprise still does.

Dana Alley: An excellent branch! Gina was wonderful, and the drivers who picked me up and dropped me off were friendly and professional!

Pedro Lora: I was taking care by Jena she one of kind person, also Salvatore Leonardo took Part in my drop off, very caring people, nice job ENTERPRISE.

Casey Hunt: Easy to check in/out.Customer service was good.Vehicle size requested was accurate.

Courtney Huggins: *Posting for my mother because she doesn't have a Google account but I am part of this trip as well *We reserved a large SUV from the store in Springfield Mo. for our family vacation to save miles on our vehicles and have plenty of space. We reserved it a month in advance and confirmed it the Tuesday before we were leaving on Saturday. Friday night after 5pm we got a call saying they didn’t have a car for us because they extended the rental to the people that had it already. We had 14 hours on a Friday night to try and find a rental car and couldn’t. They really screwed us! The last time we reserved a large SUV we got there and they only had a minivan for us. We won’t go back to enterprise and we travel a lot! This is just bad business!

Tim Winters: Reserved a car a week ago for an 8am pick up today. It's 8:30 and no car yet. Goodbye.

Gina Coats: Everyone that assisted us when picking up and dropping off were professional and pleasant! Make for a very nice experience that was very easy!

Cassie Lynn Pickle: I had a positive experience at this Enterprise. The car was clean and drove well. The service was kind and on time. Both Tatum and Hayden provided excellent service to me and to the other customers. I would use them again.

Chris Dowdle: Kyler (manager) is unprofessional and biased. Would never rent here again. Literally made up reasons not to rent to someone I was dropping off fr a reservation and threatened to call the cops (no provocation)Corporate admitted he was out of line but still too late to make it right. Will never use enterprise again.

Mr. Rodney Carter: This Enterprise Rent-A-Car location is one of the best I've ever been at. I've traveled a lot in my 59 years of age and is always been very pleased with this location. They are very friendly professional and actually care about your thoughts and opinions.I would recommend renting from Enterprise to anybody. Very very pleased with their service and professionalism.

Brooke Berger: I made an appointment for this morning. They messed up and scheduled on the wrong day! Go back and listen to your recorded line! Your employee is wrong and the fact Tyler the manager hung the phone up and wouldn’t talk about a resolution. Instead said we won’t rent to you! Tyler this is your staffs mix up and you need some management training! Not acceptable!!

R Turer: This a great Enterprise. Services our Company always. Flexible. ALL GOOD HERE!

Landon Hall: Great experience, staff was super professional and even though they we’re slammed assisted every customer kind and courteous.

Bart Tibbs: I enjoy working with the staff at the Springfield, MO South Campbell location. I have always ben served professionally and efficiently as possible. I appreciate they work hard to serve everyone quickly.

Danielle Young: Freindly staff, car was nice but was not given to us clean.

Douglas Harnish: Great service and very useful went you really need a car.

Malissa Brown: The manager is the rudest person I've ever met. After 10 yrs with renting with enterprise. I will no longer be a customer. He needs to lose his Job.Absolutely disgusting human

Scott Milsop: Call and double check your booking, they WILL rent you cars that they DO NOT have in stock, then turn you away empty handed when you show up.

Colt Sutton: I have had multiple rentals from this location fast friendly my go to for renting vehicles excellent customer service! thanks again

Real estate DIY: They are always so nice to me at this location! I could not be more happy with the service provided! I also appreciate the rides home!

Holly Denney: Very easy checking in and checking out. Very accommodating!

Kyla Almany: Upgraded me to a bigger vehicle which ended up working out perfectly for our regional meeting.

Drew Edinger: I frequent this Enterprise location and they have always taken care of me. The staff is knowledgeable and kind. I've never had to wait in line for more than 5 minutes to pick up my reservation.

Sandy Follis: GREAT CAR Good SERVICE

Denise Lescano: Awful terrible customer service!! Our flight was delayed and we were stranded in Houston overnight no fault of our own, weather.. Called enterprise to make sure our car could be picked up next day, they said they’d hold for 24 hours. Got to airport and daytime Manager at Springfield Airport today was nasty and rude and said he couldn’t run a business that way and he rented our car. Had no cars to rent us!! He told us to go to another company and it cost me $400 more. I’m a loyalty member for many years and this is how I was treated. Stranded without a car!! Sucks, will NEVER use Enterprise again! I had my car reserved for weeks!!

Dennis Schreuer: Enterprise has always been my Go To Company for rental cars...Dependable, Reliable, Trustworthy, Helpful!Thank you Enterprise!

Amanda Lopes: Very happy with the rental car I was given to use. Was a very well kept Nissan Sentra. I am slightly disappointed that I prepayed for gas but was not told that they would not adjust the rate as I only used half a tank. Clearly it’s a scam to get more money out of people so I won’t be prepaying for gas in the future if I ever use enterprise again. Also I was charged twice and have called to dispute It with no resolution. I used enterprise because I get a discount through my job but seems to be more hassle honestly. If one of the charges doesn’t come off my account, I will be calling enterprise AGAIN to dispute It.

art evans: All employees extremely helpful and courteous.

Dakota Wilson: The worst.

Christopher Erickson: Great truck at fair price only reason I didn't give 5 stars was because most locations weren't open 7 days a week

Jim Price: The ladies running the Enterprise Rent-A-Car site at Springfield-Branson National Airport (SGF) are wonderful. They are very pleasant and professional. They were quick and moved people efficiently through the rental process. Highly recommend renting through them as it will be a good experience.

John Steedle: Enterprise Rent a Car is the Atlanta Airport is fantastic.

Joann Brown: Enterprise is by far the number one company at Springfield Airport or any other airport I have been to. They have quick efficient service and are always transparent on their charges. One time, I rented from a different company there because they were a little cheaper and it ended up being a nightmare. They over charged me by $800! I've never had a problem with Enterprise and they are so friendly.

Gale Wheeler: Fast friendly return. Nice clean vehicles.

2J 2K Border Collies: Nice cars, good service, good experience.

Greg Braswell: Great service low on inventory

Brian Miller: I have had nothing but good experiences with my rentals through enterprise. Within the past 3 months I have rented two vehicles through this company during business trips. Both vehicles were in excellent condition and were extremely clean. The customer service was excellent. When another rental company messed up my reservation at the airport I was able to get immediate service from enterprise and they did everything they could to quickly get me taken care of.I especially want to mention the employees at the Springfield Airport in Missouri. They were extremely friendly and helpful. Moving forward I will be using enterprise rent a car whenever possible during my travels.

Steve Huddleston (Boomer Sooner): Some initial confusion when picking up car. Confusion was the process of going online to set up the actual reservation then having that information available at the Enterprise location; which was at the Springfield/Branson airport. With that said our service attendants did the "and then some" to help us obtain our rental car. The car we rented was a 2022 Nissan Altima. It was a fantastic ride. Spotless on the inside, clean, and drove very nicely. The return of the car was considerably easier and our Enterprise Attendant's were true professionals.

George Mena: Easy to pickup and return.

Joseph D'Antuono: Had a really great experience with Ella at the National / Enterprise returns counter. Super friendly and helpful!

Bear Cannon: Enterprise is outstanding. I switched to them last year to support a military reunion. I went to Missouri and used them again with the same outstanding service and results. Their advice on selection of two vehicles help me decide on the best choice given my needs. I do not do business or pleasure without Enterprise.

Sharon Dekin: Everything went smoothly - easy in and out process, great customer service.

Eustacia Sheppard: This location I recommend highly...they take great care of you..my whole trip was a great experience

Brian Cassity: Enterprise always does a great job! Thank you to Steve and Christian for your excellent service!!!

B_ Mock: Great staff, no problems extending our rental needs. Deposit returned within 48 hours. 😁👍✌️

Krystal Deville: They always take such good care of us

Heidi Maddox: I made a reservation online and when I went to pick up my rental car they were out of cars and claimed they called me to let me know but I didn’t hear a word for them. Luckily I was able to find a rental at rent a Toyota on sunshine st, I’d highly recommend them enterprise is a big no for me

Alfred Gareau: No rentals one way! Made it very difficult for me to go home! Had to leave my things behind because they said they had no cars!

Sarah Garrison: Got a rental from here. It's the best Enterprise I've been to so far! They were very caring and informative. If I ever need or want a rental again, this will hopefully and will be the spot to always stop at.

Brad Haeffner: Very friendly service, picked me up at work, gave us a nice Lincoln Nautilus

DOit TOit: Manager on duty was very helpful. Corporate doesn’t allow after hours drops anymore, so be sure to get your surprise extra day comped. I will likely come to this location from now on.

Matt Hudson: ☹️

只GR: Love the Sunshine St (Springfield MO) location. Always great service and clean comfortable cars!

Nikolai Neal: Quick and easy process!

Corey Barker: These folks are great, always helpful, and work to make sure you have a great experience with them. Highly recommended!

Randell Burton: Quick and easy people to work with, saved a couple hundre bucks going through enterprise over other rentals

Brian J. Madison: The staff went above and beyond to accommodate all my needs. Highly recommend and would use again!

Mrs. Jones: Worst customer service I’ve had in years. Go to Hertz, Avis, Alamo or Budget over any of this companies locations.

Jayme Correia: Very very nice cars! INCREDIBLE!

Strawn Wisdom: Yeah, super rude front counter guy. Not sure his name, but he made a couple sarcastic comments to me while I was trying to figure out a ride to the place to get the rental car from them. “Ugh, you should have used the other location it’s five minutes closer than we are… but whatever, I’ll rent you a car” You know like the tone stays professional, but the words are absolute jabs? Yeah, that was this guy… ”well, thanks for calling me back” because I forgot to call him back… not a fan. Enterprise has been good to me in the past, but I think I’ll avoid this location in the future.

Amanda Hammontree: Really nice guys.. just sweeties. : ) and they make it super simple, quick, and easy. West Sunshine is my favorite, I must admit.. and its bc the guys there, seem to be just a little more friendly and a tad sweeter/kinder.. for sure!

Joanna Vankleek: Terrible rude and unprofessional . I let our insurance know not to ever send anyone there and really they don't deserve any stars.

Kristin Rainey: If you like condescending people who take no accountability for anything.. this is your place!

Elizabeth Nowak: Would leave 0 stars if I could. Complete scammers that set up clients to pay out of pocket expenses on damages on their trucks that were there before renting. Two times they have done this where they claim we left a dent and had to show video proof that we didn’t. Absolutely never doing business through them again and I would encourage anyone else in need of a rental to take your business elsewhere. Justin was the one this time that made the false claim.

Jordan Bekemeier: Besides The Last Truck I Rented, My Experience Here Was Good However, My Last Experience Here Was Terrible. Upon Early Return Of My Vehicle I Had To Pay A Huge Charge, Even Though I Paid Ahead For A Monthly Rental. My Uncle Had Passed Away And I Had To Pay Out Of Pocket For Funeral Costs Which Is Why I Had To Return The Truck Early. I Brought It Back Clean, Good Working Condition, No Damages Or Dents And The Vehicle Had A Full Tank Of Diesel. Not only Did I Pay 1800 For The Month, I Had To Pay An Extra $500.00 When I Returned It. When I Asked If They Could Help Me, The Only Answer I Got Was Sorry There is Nothing We Can Do That's Policy. That Was Ridiculous, I Couldn't Pay The Full $500.00 And Was Left With A $250.00 Ballance. A Week Later Without My Permission They Charged My Credit Card For The Remainder. I Disputed It, However It Was Reversed. This Company Is Greedy And Does Not Care Or Look Out For Their Customers, Especially When You Have A Family Emergency. If You Need A Truck To Rent, This Is The Place, However Do Not Expect Them To Work With you Or Be Understanding.

Roslyn Imrie: Great customer service! Hooked us up with the last truck they had availible minutes before closing to get our RV towed home after we broke down.

Ben Bloomer: Dustin was the most honest, considerate rental employee that I have ever encountered. I have rented vehicles all across the country and he blows them all away. He does his best to help you get what you need and doesn't try to sell you equipment and services that you don't need.

OzarkSteam Mighty Clean: Our company recently had a shipping challenge with the transportation of a vehicle purchased. We finally made the decision that we needed to handle it ourselves.We made the call to Enterprise Truck in Springfield where Cody and Josh delivered. They had the right vehicle to solve our challenge. We picked it up and was extremely pleased with the service. We even had a blow out in Mississippi and they directed us to the nearest Firestone literally 2 miles away and within an hour we were back on the road... Did I mention that it was Saturday 💯If you or your company needs your Carpet or Flooring Cleaned Call #OzarkSteam... If you Need to Get the right Vehicle or Equipment for Your Business Call #EnterpriseTruckSpringfieldMO they will deliver...

Jesse Thomas: Josh and Cody are the best! So easy to work with and are very compassionate about their jobs! I accidentally left cash in my rental and Cody found it and returned it to me. I had completely forgotten about it at the time. He could have easily kept it to himself. These guys are very honest and upfront about everything! Highly recommend them for all of your truck rental needs!!!

Jewel Wescott: Great customer service!

akash patel: “ It is a good experience with them, kindly costumer services. We are get good deal because we are first costumer for them thanks Team”

Mike Fay: Very helpful. Easy renting.

Wayne Werts: Thanks to Spencer for taking care of a good customer on setting up a rental for me to be able to drive a great car that ride smooth you rock.

Amanda Burks: Jon was great today! Very nice, professional and, prompt! Thank you for your help today.

Jim Coffey: Great Prices,Very helpful and friendly staff.

Jennifer Williams: Great experience with the personnel.

Benjamin Neafus: Extremely rude staff. Showed up at 5, both men started just saying curtly we are closed over and over. I told them my name and I had a reservation. They said I missed my 3pm deadline and they rented my car to someone else. Meanwhile there was a bunch of cars parked outside. No customer service.

Echo Alexzander: Excellent customer service at this location, the team was all working hard to get customers the vehicles needed as quickly as possible.

Jenny Stone: Jon Wilson, the branch manager, was very helpful and made sure to get me into a vehicle I was happy with. He went above and beyond and I’m grateful. Spencer, also an employee at this Ozark location, was very helpful as well.I don’t know his name but the gentleman who picked me up at the car repair shop and drove me to the Enterprise office was very friendly.All in, great experience. Thanks!

Bettyl Lou Tutor: Very polite and curiosity, explaining every detail, I woul recommend them. Bet.

Tim Jones: Rent cars here if you have perfect credit

Will E.: Update 11/2022 This franchise is under different management. What was a good franchise, has now gone bad. They will play the smoke and mirrors game with you, and tell you that they never said that. Even when you have people around you who heard the exact same thing. Is that called a lie? Be careful, because once they get your money, you can kiss it goodbye! 💸They really do not care!Original post: 2017Tim took good care of us. Delivered a nice Nissan, and picked it up when we were done. Believe they are opening a new store in Ozark. Leaving the Chevy dealership.

Tonya Hummingbird Stephenson: Always helpful, kind and wonderful service.

Matthew Cook: Everyone was very friendly and nice. I enjoyed my rental car, it got good mileage and was clean, plus it was a Nissan and I am partial to Nissans. My insurance was covering my rental and I needed it quickly to get back to work, Jon went out of his was to make sure I had a vehicle in time to get to work. I appreciated this more than I can ever let them know. I would use them again.

Rico Manzo: Don't waste your time with these hillbillies. Booked a rental 2 weeks in advance. Showed up this morning to pick up the rental. Was told it would be early afternoon before it's available. Drove a hour out of my way to get it. No explanation, no apologies, nothing. Branson enterprise is just as bad.

Denny Glenn: Always rent from Enterprise because they have the best customer service. The asst mgr, Jon Wilson, exceeds expectation and provides a smooth process. Cannot thank Jon enough for the outstanding way he handled a very minor issue. We will be back.

kaylee koontz: Do not recommend. After I was rear ended the person at fault had insurance that covered a rental. It was supposed to be at zero inconvenience for me. When I was driving down the road in a vehicle I was put in the sunroof shattered completely out of nowhere. Very lucky that nobody was hurt, there was glass all over my car seats and all over the car. There were no vehicles around and nothing that could’ve hit the vehicle to cause this. The company is now charging me over $1000 in repairs. For something that I had absolutely no control over, 100% Not willing to work with me either.

Rich Cornelius: Great experience. They picked me up at the collision place, then a short drive to Ozark...I have a vehicle while mine is being repaired. The whole process including the drop off at Crash Champions took 40min. I expected it to take twice that. Thank you Enterprise.

Megan Wasilewski: Jon is always so friendly and easy to work with.

Daisy Robinson: I will get my rentals from this Enterprise, in Ozark from now on. They are friendly and take food care of their customers. I do wish the opened earlier. And had a way of dropping cars off after closing. Would save lots of time. But we are in a new time and new world. Thanks everyone in Ozark, Mo Daisy R

Evan Rohde: This place is horrible. The cars are all damaged with scratches and dents. We’ve used this location 2 times now and they have tried to charge us for nonsense. Every time we go into this location someone is complaining about the service or quality of cars. The car we recently rented had 2 dents the size of a ball point pen and they charged our bank account $700????? For what??!?!? After we already paid $250 for the dents. The people are not helpful, semi disrespectful and it really ruins the experience of trying to travel. We will not be using enterprise anymore.

Jacob Rice: Looked at a Dodge 2500 and the were asking triple what it was worth

Tiffany Montgomery: I purchased a Jeep from Colton. I explained exactly what I was looking for, it was a seamless transaction. What is even better, is he stands behind his vehicles and is a full service one stop shop!!!! If I could give more than 5 stars I would!

Keith Phipps: Friendly staff. Good prices.

Meagan Caldwell: I'd love to give a higher rating, but dishonesty will always cause me to leave a bad review. We purchased a 2003 F150 pickup for well above it's value because they are in high demand right now, one request to drop the price $1000, because the hood is badly gouged, was denied by the owner. Fine. Spoke for more than an hour and a half, he repeatedly said his "master mechanic" went over the pickup thoroughly. The pickup ran well during test drive. My husband kept asking questions about the repairs and maintenance and he divulged that they had replaced the guides on the timing chain. Fast forward a drive home to Oklahoma and 1 day of use and a terrible noise is coming from the timing chain area. $2000 later we've taken it to a Ford Certified mechanic who said the timing chain was terrible stretched and damaged and replacing the guides should have never been done, and it is fixed correctly. I know his bread and butter is upgrading/lifting etc new trucks, but just be honest.

Belinda Perryman: Good, sporty, trucks and cars. Great customer service.

Nathan Gartland: Overall unhappy with my experience at this dealership. My first communication with John seemed to be smooth and educational. He was decent about supplying pictures as I requested them. After making the 10 hour drive on his word however, that vehicle did not meet the standards that were discussed over the phone and in the photos. The photos seemed to be aimed in directions that did not reveal the issues the truck had with rust. The list price led me to believe that the truck was in excellent condition, however, upon arrival I was disappointed. On top of the issues with the truck, communication with John became difficult. Small responses took several hours.This was my first experience with trying to purchase a vehicle out of state, and I will have a hard time doing it again.

Diane Pyatt: Bought a car ! Highly recommend John to ALL people. His knowledge & experience shines !

Dalton Altizer: Excellent collection of custom vehicles for on and off road fun! If you're looking for a new, cool car, check here first!

Patrick Miller: I had a great experience at Enterprise Motorsports. The guys are great. They have bought a few trailers from me for there car business. Thanks again

Day Mistry: Highly recommend! Not your typical used vehicle "lot" .Excellent vehicles and can tell they truly enjoy what they do. Very fair pricing. Buy with confidence!

Nick Z: I had a great experience at Enterprise Motorsports. John is awesome. He really worked hard to make sure that I got what I needed. I recommend anyone going to this location to see him. I am more than satisfied with the customer service. Would Recommend anyone to Enterprise Motorsports for there next car purchase!

Jake Johnson: Very unhappy with the customer service

Garrett Lane: Strongly recommend going somewhere else, they said they was going to send my title in the mail, I’ve called three times now, still no title. Wouldn’t be a huge deal to me but I need the title to get a mechanical loan, the truck I purchased broke down 18 days after I bought it. Update I paid for the truck on 7/22/19 and I finally received my title 8-13-19. This place is terrible

Spencer Jarman: I absolutely hate truck shopping! However Colton and John made this time super quick,easy and smooth!! I actually enjoyed this time around and that is a first for me! 😁 I love love love my 2005 Chevy Silverado that I purchased from them last month and could not be happier with it! Price was VERY reasonable! New truck goofin every day all day 😃Thanks guys y’all are the best in my book!

Jon Edwards: John is super nice and courteous. got my friend just what they needed

Rev. Rick Cody: Bought my 07 Jeep Commander from Johnny Walsworth at Enterprise Motorsports and I couldn't be more happy with my purchase. Johnny made the buying process easy and painless. Would go to Johnny again in a heartbeat. Thanks! (NOT!!!)xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxI would like to amend my previous review to say that after only two months of driving my 2007 Jeep Commander that I bought from JOHNNY WALSWORTH at Enterprise Motorsports and after only driving 4k miles, the transmission was completely defunct and needed a complete replacement. (This left my wife and I stranded at Fletcher Dodge/Jeep in Joplin, MO, on our way back to Texas) The dealership wanted $7500 to replace the transmission and the Jeep itself was not worth fixing at that price because that is essentially what I paid for it. The point being is that I believe that JOHNNY WALSWORTH knew in advance that the transmission was going out on the Commander and was willing to take my money and let me drive off completely unaware of the problem. I SAY THIS BECAUSE HIS PARTNER INSISTED ON GETTING THE COMMANDER INSPECTED BEFORE IT WAS SOLD TO ME, MOST LIKELY WITH THE HOPE THAT THE MECHANIC WOULD FIND THE PROBLEM AND FAIL THE INSPECTION. So in hindsight, I will never buy a vehicle from Enterprise Motorsports again, and I would warn anyone who does to take very careful attention to take whatever used vehicle you buy from him to your mechanic for a VERY, VERY, thorough examination of the car before you buy it. Thanks a lot Johnny for selling me a lemon! Now I'm out $8K. Why don't you make this right with me and at least give me the crappy $1K trade in, back, to make up for my disappointment and my loss of the $8k I paid for the Commander. Until then, I now would give my review 0 stars but it won't let me change it. (If Johnny makes this right, I'll change this review.)

Chris Strickland: Colton is very helpful

Jason Clark: Great people to deal with.

James Freihofer: Easiest car sale of my life. Complete honesty, no pressure, no backroom sales managers, and super quick paperwork process. Will buy from here again when the opportunity arises.

Ryan Robb: I bought Colton's personal 2015 F250. It was the truck i was after and had been searching for. This review comes one yar after the purchase and i still love the truck and have a great friendship with Colton from the business deal. The truck had all the aftermarket things i would have bought and then some for way less than the stock trucks i was looking at. He went above and beyond as far as taking care of the smallest of things when i needed something done without ever acting bothered or pushy. This is without a doubt the way all dealerships used to be run and should be run today. It's hard to find a car dealer that actually treats the customer well and as a friend but Enterprise Motor sports does just that. I would not hesitate to purchase all my future vehicles from them and actually have them looking for my daughter a car as we speak. A+ 5 star rating from me.

Aunt Net: This was fast, easy and since we had problems they upgraded us for free.

Jay Bodam: Nice people, great car, priced fair... dont like all the extra fees that Branson places on the car though...kind of a rip off.

Tony Bonura: Great customer service

Felicia Washington: I have not booked a car yet. But I read many of the reviews both positive and negative. I am most impressed by the response received on every review by the (owner) / representative of Alamo. A personal response publicly is very unique and appreciated because it shows that you are listening and you care. I’ll be booking soon.ThanksFelicia Washington

Joshua Lee: During our road trip our rental car had some problems so we had to exchange our car. But this location unlike other rental car locations the employees were really friendly (Angel and Grey, sorry if I misspelled your names) and the Car exchange was really quick and easy. If you ever need a rental car, I would recommend you to get it here. Good location with lots of rental cars.

Ginger Jiang: I give this one star for the lady staff, she is really nice and would like to help when I pick up the car. I rent a suv from 21-24, but I got cold and I was in St.Louis that day, I called the front desk to do a one-day extension. But he told me I need to pay $1,150 just for one day!!! That’s impossible. I checked several times is that $150, but it’s over one thousand usd just for rent a rav4/day. I have to drive a long way back to SPF at midnight even I was sick and really tired.

Byron Herrick: Springfield Alamo great people to deal with. Had to come back and turn in my rental vehicle cuz I had mobility issues getting in and out of it. Not a problem switch me right out ended up with a brand new 2018 Chevy Malibu with only $145 Mi on it. No additional charges and no hassle. Two things in life I really enjoy

Justus Nuwamanya: Lydia was so helpful and knowledgeable! Big up Lydia . I will use y'all again

Brenda Beattie: Our flight was late, I was worried our car wouldn't be available. It was waiting for us and the customer service was awesome.

S Powell: It was late at night and the representative was still friendly and accommodating. She was also very fast.

Laura Lyons: Car was ready on time and the counter folks at both ends were very nice and efficient. However, the car we rented had some weird shifting gears - we had no idea how to use them and struggled with that. This should have been explained when we picked up the vehicle.

Uncle Sam: Fabulous first time experience with this Location. I had a 2021 Nissan Rogue which was fuel efficient and comfy as well. Over all check in and check out was super Fast. My car seemed well cleaned and sanitized. I will definitely rent again.

Adrion Green: 1st, I'm giving this place 3 stars because of (Katie) who was working Sunday night August 29th. I explained the situation below and she sincerely apologized for my experience exceeded my expectations of "making things right". I'm grateful to her and hope Alamo can use this as a coaching moment to management regarding the employee mentioned below. He was never rude and very friendly, but he was not prepared to handle the night shift by himself. He told me he had only been there a month.THE SITUATION: I traveled to Springfield Airport on Thursday night for a funeral and needed to make a 4 hour drive from the airport to be with family. My flight came in around 10:40pm Thursday 7/26. When I landed, I was already emotionally and physically drained. After grabbing my luggage, I stepped in the rental car line to get my car reservation. I waited in line for almost two hours. There were 42 people in the line ahead of me. Yeah, I know. Once it was my turn, there were no cars left (at least that is what I was told). The employee at the counter (after 20 minutes or so) finally handed me several keys and told me to go outside (after midnight) and look at the cars and pick one. I asked him where they were located and he said he didn't know. I asked him to come with me because it was dark and the parking lot is big, but he said he had some "stuff " to do before closing. I went out by myself and found the first car by repeatedly pressing the lock button in the air while roaming about an unfamiliar parking lot in an unfamiliar city after being awake 21 hours. (Unsafe!) The car was dirty inside and out. It had crumbs and(food) grease in the seats and leftover trash in the passenger and back floor, but I just wanted to leave the airport at that point. I was tired and told the Alamo employee that I would take the car because I was tired and just wanted to get to a nearby hotel and sleep. I told him about the condition of the car and he said he knew it was not cleaned and that it had not been checked in...hmm. Maybe that's why it took another 20 minutes to check me out. He then charged me a $300 deposit even though I was returning the car to the same place. I could keep going with details but I won't. After being handed disinfectant wipes (that I requested), I left the Alamo counter shortly before 1:30 am. And yes, I had to fork out more money for hotel to sleep for the night. Yes, I know. I didn't have the time or energy to deal with it over the weekend, so when I returned the car, I spoke with Katie. See beginning of the review.

Patricia Delgado: Pick up and drop off was easy. The clerks were friendly. The car was spotless. The price was as advertised. Could use a bigger Alamo sign.

Amanda G: I rented a car over a month in advance. The day before picking it up I called to confirm the reservation and was told I can pick the car up any time before closing, since we have the reservation.When I got there we were told they gave the last car in the category we reserved away, so we were being downgrade. The inconsistencies with this company is ridiculous and then we were expect to pay the same amount to be downgraded? Absolutely appalling customer service.The representative was rude and wasn't willing to help until I went to the next counter (a competitor) to see if they could help. Ultimately we took the car from Alamo, because she magically had a more suitable vehicle for us (we didn't want a van or compact car), and she would give us "a discounted rate" for our troubles. The Ford was SO uncomfortable and we still paid a generous bill for the rental.Needless to say, I won't be using Alamo again.

Gloria Heidelberger: Walked right by the Alamo window as there was not a larger sign that is viewable. However customer service within the vicinity is excellent. Do not like having to search the parking lot for my rental in space 30 of the parking lot. Need a curb side pull up service. It was 4 degrees outside that day!

Dominique Burgado: I’m 22 years old and this was my first time renting a car. Alamo’s agents were really helpful with helping me through the process. Right when I landed in SpringField Missouri, I went to the counter and getting the car was a breeze! I will definitely be doing business with Alamo again!

Amy Buettner: We made our reservation through Costco. However, our flight was very delayed and the rental counter closed when we arrived. (Fortunately we had relatives who could pick us up at 1 AM!). The next day we were able to pick up another car but then had to re-negotiate the price which was tricky since we booked through Costco (multiple phone calls). When we finally were able to pick up the car, the only one left was an upgrade (Audi Quatro) but Alamo honored the original price, so no complaints. Just took a lot more unplanned time than needed to get it all straightened out.

Melinda Urquhart: Basically, they lied. I was told I could rent from them without a credit card. They wouldn't let us.

Shelby Krider: My reserved size car was not available upon our arrival at the SGF airport. I was given the choice of two large pickup trucks, nothing else was available.We are seniors and it was not easy for my wife to climb into the cab. We had no choice but to take what was left over.We were staying about a hour from the airport. We came back the following day and was able to exchange the truck for the size we had originally reserved. This chewed into our limited vacation time and was not appreciated.Making reservations should ensure better service then what we experienced on this trip. We use Alamo more than any other car rental services and our past experience with Alamo has always be great.