Best Electronics Repair Shop Springfield Near Me

Sky Lipscomb: Super sweet guy and extremely talented aside from repairing my system he also customized and painted it, so I have a badass 1 of a kind Xbox!! 10/10 work and more than affordable pricing.

Joshua Wilcox: Ben was very fast and inexpensive, we had just moved here to Missouri from Colorado and our Xbox was acting up he got the system the same day we called him and had it done and ready for pickup the very next morning. We will absolutely be going to him in the future and highly recommend him

Nathan Howerton: Extremely awesome guy! Knew what he was talking about at every question I had, confident and humble. Will visit again.11/10 recommend

Noah: Excellent service!!! Ben was awesome! Helped me repair my collectable lightsaber. He was fast, and fair! Would recommend!

Steven Emerson: Excellent service and pricing.

Inner State Productions: Ben has saved me tons of money and hours of frustration. He brought my aging computers back to life. Thank you!

Dereke Rogers: Horrible service wouldn’t tell no one about this place

Jason Stephens: I bought a used Onkyo reciever that was rather glitchy and had HDMI issues. I dropped it off at Jim's around the first week of November. Mike at the counter told me that it would be about 3 weeks. Sure enough, he called and they had diagnosed the issue with my receiver, told me about how much it would cost to repair, and a time frame to order the replacement part. Around the 4th week of having it, Mike called and it was ready! I have had it back less than a week and I have watched at least a dozen movies through it along with countless hours of TV! Fantastic service, excellent communication, and an overall great experience! I will definitely use Jim's again!

Bradder Thatwelderguy: Although it's a little hard to find, because it's behind the building where Google maps brought me, I drove around the back out of a hunch and there it was. The 1000watt Pioneer stereo I thought I burned up, was actually just a safety overload and they got it figured out and fixed it. It had just gone past the 1 year warranty and it was an expensive receiver. So to find out it was something simple, took a load off my shoulders and it was at a fair price. I'll be sure to take my audio and video equipment to them from now on. Now I can blast my stereo in my shop again. Because when I'm in my shop building trucks and cars listening to my stereo, so are my neighbors.

Brandon Meyers: Just terrible. I called to ask about used equipment, was interrupted and hung up on. I've been pleased with the equipment I've had repaired here in the past, but I guess they've changed. Very sad they would let such an inconsiderate person answer the phone.

Chuck Zinner: I recently moved to Springfield and needed service on my Pioneer PL-55X turntable. They are a cash only business. No plastic or checks. To look at it and evaluate the problem was $115 up front. I believe that’s reasonable considering cost of time to stay in business. They also told me upfront it would be several weeks to get back with the diagnosis. After a month I get a call they could repair it but would cost $118 additional. The turntable is 46 years old and it plays like the day I bought it.I have other vintage stereo equipment I asked if they could service. They were straight forward that they would not work on them because parts are no longer available. If you’re looking for someone in Springfield who is knowledgeable and honest about electronics repair give them a try.

Kendra Pekarek: I called and asked a few questions they were very informative and helpful!! I felt happy they wanted to help and do what was best for there customer not just out to make a buck!

Donald Higdon: He is a business man He's plain talking no sugar coating. And up front with me I was treated more the fair He fix a circuit board for a thermostat

Brandon Graff: Very rude. Signs posted all over in the shop validating their attitude about their service. They wouldn’t even attempt to fix my record player and were very rude about that it wasn’t even worth his time. This was all before I even said anything about the actual record player. I showed it to him and he acted like I should just know it was something he couldn’t work on. He was not helpful on looking for an answer somewhere. Don’t even bother trying to take your broken items here.

Chris Jackson: Only because thay dont work on older tv but customer care was nice on the phone

Rebekah Arwood: Called to see if they would be able to repair something of mine, they were very rude. I can’t say anything about their work because I never had them doing anything, but I know they were very unappreciative of possible business.

Devin Clawson: Mike the "Service Coordinator" is rude, disrespectful to his customers and doesn't have time to answer your questions without an attitude. Unfortunately I would never use them again nor recommend this place to anyone else looking for good service.

Elizabeth Wilkins: They are always so kind and work hard

Ashley Potter: Way over priced just to look at your television

Vincent Parker: Bad customer service! I should’ve read the other reviews first. Will know better next timeEDIT: I just realized he was even rude and argumentative on the reviews. Someone needs basic business lessons

Keith Boyd: The five star reviews are obviously family or friends because these guys are some of the worst I’ve encounctered. I overheard the rudest conversation about another customer by none other than Jim. Avoiding for sure

Zach Reimund: Very rude!! Wouldn’t recommend to anyone. Condescending, incompetent, and argue with customers. Took months to “repair” and it was still broken. Do not call for assistance as they act as if you are bothering them. I don’t even usually write reviews but they are that bad

Autumn Newman: Where to begin! Let’s start with the horrible job that they did on “fixing” my subwoofer.After spending $200, I took it home and it didn’t work at all.I called to ask if I could bring it back in and the owner talked to me so poorly I almost couldn’t believe it. He yelled, name-called, and told me I was in the wrong to even suggest that he didn’t do his job correctly.I can’t stress enough how DISRESPECTFUL and rude he was.Please, don’t give him your money!!!

Ethan Newman: Worst business experience I have ever had. Do not go to this business. Spend $200 to fix my speaker, took two months to get back. Still doesn’t work, then the guy that answers the phone argues with me taking no responsibility and wants to charge me again. Totally unprofessional and most argumentative/ rude person I have ever worked with.DO NOT do business with this person!

Paula Graves: Very talented and very good work. Friendly staff.

MAK Wood: Friendly and fast service... A+

B.D FPV: After trying to call the store 10 to 15 times during the week and getting no answer at all. I made an online appointment because I had an open support case with Google for my phone that is under warranty. I get there for my appointment and I was turned away and they would not even look at the case number. There was specific notes in the case about my problem and that the case was turned in before the screen crack and the screen crack was noted in the support case # they wouldn't look at. Extremely upsetting. Just seems like they didn't want to help. Told me just to claim the insurance and get a new phone

Sloane Deterding: I had a really bad experience, they didn't have my appointment in their system and then give me some incorrect information about the phone

Jill Fontaine: Oh my goodness... I love these guys...fixed my phone with no hassle ❣️Shout out to Jonathan 🌹

John Stanton: Essentially, repairs are done by appointment. Got there a few minutes early, no problem. Estimated 2 hour repair time (screen was totally trashed and the phone was non- functional). Came back in an hour and a half, phone was ready, fully repaired and tested. What more can you ask?

Jennifer Vanzandt: They were amazing and had my daughters phone fixed in less than an hour! Price was more than reasonable too! ☆☆☆☆☆

Koel Talley: Overly expensive

Savannah Williams: When you call it routes you to a call center that just pushes to schedule a repair. But they can't tell you the price since it can range. No base price either.

EliYah: They could not get the parts needed for fix my phone, which was under warranty. They also don't typically answer the phone. Poor service.

Brittany: Try to call about a phone and no one answered

Vkesu: Service was great. Replacement of battery in old iPhone.Don’t expect them to pick up phone because phone was ringing like crazy and 4 people were waiting to be helped. Customers in line took priority over phone.They were very helpful and pleasant, apologized for it taking them 15 minutes longer than previous told and thanked me for my patience. WOW. Don’t hear that often. I’ll definitely be coming back to this store if needed.

Saspar P: These people were sooooo helpful!!!!

Elizabeth StonerThompson: Great service and very quickly complete, did not like the push to sign up for a service I didn’t need or I would have given a 5 star

Sam Wooderson: Did a good job

Derik Frederiksen: Can never get these guys to answer my calls, I always have to text them over Google services. They have had my phone for a month now and still no update on being fixed. 1 week I'm told they ordered my part to fix phone, so I wait and give them time. Come back 6 days later to be told they order my part a day before I came in. I'm blown away at the rating of this place when it's been almost a month and my phone still isn't fixed, part hasn't even came in. Should of sent my phone to Google in the first place. Will never do business here again!

Tesla Rayfield: I took my sons phone in there today bc he had dropped it and shattered screen a few months ago. It still worked but lines were starting to get worse. They were able to fix it right away finished it within the 2hrs they had promised and now my sons phone looks brand new cant even tell it was ever shattered! Also they had the best prices in town. I had been to over 4 places and they all quoted me over $110. We will be using them for all electronic repairs that we may need in the future 😀 also the staff was absolutely amazing and super kind to myself and my 2 boys! HIGHLY RECOMMEND to anyone needing anything electronic fixed. Thank you to everyone who works there keep up the great work and customer service 😊

Tina: Crazy. I made an appointment this morning, to bring my phone in between 4-5. Set my evening aside for this, only to be told "we prioritize insurance claims." Well, this is an insurance claim. But he said to return tomorrow... So what the hell was the point of scheduling an appointment? He said "it just tells us someone's coming in." Haw?!? Even though you accept walk-ins, you still need to know if someone's coming in??Update:I learned that guy's name is Adrian & he's a salesman from Arkansas & that he will turn away insurance claimants because it doesn't generate commission for him.I also had a much better experience with the staff the next day & even though I had to take unplanned time off work to get my phone fixed, on account of Adrian, it was done quickly & professionally! I was so relieved to finally get my phone fixed. 🤳

Logan Hetrick: Helped me out with my phone quickly and cool people.

Cole Rains: First off, dont make an appointment online because they stick to those 0% of the time! Secondly, dont step to the side of the room to wait your turn because they will let anyone and everyone else that walks in the door cut in line in front of you! I thought it was first come first serve but that wasnt the case at all! Thirdly, super expensive! We needed my sons 2 xbox's fixed, hdmi plug on one and overheating possible new fan on the other. It was gonna cost more to have them fix 1 of them, either one, than to go to gamestop and just get a refurbished one plus gamestop will trade them in for credit so the refurbished ones are even cheaper! Bad business and terrible business plan! I run a barbershop and will make sure that everyone knows how bad this place is!

William Lee: Too busy to answer there phone and too understaffed to call you unless its to cancel a repair. Used to be great can't say that now

Ellis Raymond: I was trying to have the screen replaced on a Moto g power (2021) with insurance thru Google, the first gentleman I talked to was really polite and said it would take around 5 - 7 days to get the parts in, after 10 days I texted & called without a reply so I went to the store around 12:30 in the afternoon...the woman I spoke to was really nice, printed out my receipt & took my phone telling me they shut down from 2 - 3 for lunch so it'd be after 3 before it would be fixed & asked me for an alternate number to call if they got it done before 3pm which I gave her, around 3:30pm nobody had called me so again went to the store where the man after looking around and checking his computer several times informed me they couldn't fix it & acted like it was common knowledge the Motorola phones had to be shipped back to the manufacturer, in summary...if you wanna give em a try...maybe you'll have better luck...the people I spoke with were very pleasant..or at least tolerable which is the only reason I didn't go with a 1⭐...personally I'm never going to do business with them again unless I utterly have to...& I definitely will not recommend this place to anyone...

Crazy Monkey: Nice people. Had my screen replaced in a few hours and wasn’t too bad on the wallet

Becky Phillips: Wonderful experience! My iPad screen was shattered and they were able to replace it within three hours. The guys were so helpful, I also purchased new screen protectors and a phone case. They were happy to put them on for me. I highly recommend this place. They have been in business since 2007…I will continue to do business with them in the future!

Jeff Maggard: Great service and very friendly.

Amanda Carter: They r definitely good but apparently the guy mumbled and told us a wrong price and didn't correct it until check out. He did discount it but it still cost more than he initially said. I'll still go back tho.

Stephen McClellan: I've used Wireless Trendz many times and they never dissapoint.

Ganns: I did an appointment online. I thought they had my screen and stock come to find out. Their website doesn't work right? It would be almost a week and a 1/2 before they can get it done. We'll not go back.

Dennis Lane: Great service 👏

Caleb Carlile: Great service

Samantha Mayo: I called ahead to make sure they had a screen protector for an older iPhone. I was told they did and I told him I was on my way shortly. 30 minute drive for me hence the reason why I called ahead. When I arrived the teenager working upfront (.who took my call earlier) let me know that he had sold three during my drive to the store and he hadn’t put one back for me. He literally laughed. Horrible customer service!

Amanda Barnes: Excellent work, highly recommend!!

Patrick Boyle: Peeled off the tempered glass screen protector and saved me $180 to replace the actual screen.

Willam Pierce: Much better than buying phones from Verizon.

Cheryll Eoff: Super nice staff and sooooo helpful! Will definitely go back!

Alexander Greene: Sleazy and unethical company.I originally went to a different phone repair company in town and explained my situation to them. My Samsung Galaxy S8 is not working after doing several of my own diagnostics (screen/digitizer replacement, battery replacement, and charing port replacement). I told them what I did and suspected that there was a logic board issue. The employees at the first company were transparent and said there was little they could do and recommended a local PC repair company that did work for one of them recently.I contacted that PC repair company and told them my situation and they assured me that Cell Phone Repair would be able to help with my situation.So, I go in to CPR and, again, in clear detail explain my situation. My phone is not displaying and/or not turning on and here is what I have tried already:-replacing the screen/digitizer-replacing the charging port-replacing the batteryand it is still not working and that I suspect it is an issue with the logic board.My main goal is to get it working long enough to pull off some media files I have on it that I did not get around to backing up in time.The sales rep listens to my situation and says that they can take a look at it for a $40 without any guarantees. I say that is fine as long as they try.A few days later I get a call saying that they could not get it to turn on. Fair enough; I new it was a long shot, but maybe their diagnostic tests could shed some more light on the situation for me. A few weeks later when I am in Springfield again, I stop by to pick up the phone and ask what they tried. The employee looks at the notes about my phone and says they tried:-replacing the screen/digitizer-replacing the charing port-replacing the batteryand were unable to get the phone to turn on. He said it's probably an issue with the logic board.In other words: the initial sales rep stood there and listened to the rundown of what I already tested and suspected was wrong with the phone, and then took my money knowing that they were just going to do the same exact tests I had already done and come to the same conclusion that I had already arrived at. An ethical sales rep would have told me beforehand that they weren't going to try anything new and that I should probably just go to a place with more sophisticated techniques.I guess a quick $40 at the cost of repeat business is an effective enough business model these days.

David Kompass: Went to get my front screen replaced from a small chip. They fixed the screen within 4 hours but in the process they chipped the back of the phone which also left a large crack running up to the camera. I immediately told them that the phone didn't have this issue when I dropped it off and they refused that they did that. You can tell in the picture where they tried to separate the phone and accidentally damaged the back.If they would admit they caused the damage and wanted to fix the issue at no charge, this wouldn't have been an issue.

Fred Vogle (EternalLonewolf): First time customer and will definitely come back whenever I need my phone serviced. They took care of my phone's broken screen in almost no time.

Thomas Cook: If this is Wireless Trendz then I would like to tell everyone about your unprofessionalism. I took my phone in to replace a bad battery. $90 for that. Ok. Take it home and am unable to charge my phone because they damaged the prongs where you plug in the charger. Take it back because it's their fault and am told it will cost me $80 to replace prongs. Forget it...I'm not going to pay for their damages. Go to pick up my phone and am charged $35.04 for them to look at the damage that they did. I would advise anyone who is interested in taking your phone, laptop, tablet, notebook, etc. to Wireless Trendz to reconsider. Just passing along good advice.

Sheila Dool: I didn't go into the store, but the gentleman on the phone was very nice. He was not able to help with our issues only because he was not a Manufacturer warranty rep for my husband's phone that was still under the Manufacturer warranty. He was able to do extended warranty work so in the future we will probably use them.

Karla Gregg: Replaced my MacBook Pro battery. Made an appointment as required, they called back needing to push the appointment out to the next day - no problem. When I dropped it off, the digital ticket machine first showed $129.99, which was the amount I was verbally quoted when they ordered the battery. I was told that included all parts and labor. But the amount then changed to $149.99 once he printed the ticket as we left the store. They completed the work within an hour of dropping it off and emailed me that it was ready to pick up. Pleased with the speed and quality of the service. Just not with the changed in the fee charged.

Andrew B: Replaced a cracked back camera glass on a Samsung S20 Ultra for me. Very reasonable and same day service while I was up in the area. Very nice work.