Best Bedding Store Springfield Near Me

Angel Sutherland: They do not back their product!!! Buyer beware!

Joshua Hart: Excellent service, great prices, and best of all, locally owned!

Fadilah Gambrell: We have had the class C Black for less then 2 weeks. Very comfortable(only reason for the 2 star) but already has sagging both sides and hump in the middle you can see thru a thick comfortor. Called store and was told to go online to fill out warranty issue section! Seriously I've spent thousands on a high end mattress and this us what I get! So disappointed.Wow I called back Monday to talk to manager Brian regarding sagging in 1st 9 days and he said all pillowtops will do that.. in 9 days!!! Not true as this would be 3rd pillowtop I've purchased, most do it after several years),he was very rude saying if it's comfortable I should just keep it and even though I'm in 60day sleep trial period they want to charge me to switch it out. I told him the sagging in less then 2 weeeks feature was not mentioned in their sales pitch and his response was " well did you ask that question " seriously?Horrible service. I've left a message for owner. Let's see if they really stand behind their products.****Tuesday I heard back from my original salesman Gregg- he was great! Same as day I bought mattress and he is helping me resolve the issue with a new mattress & a plan if issue persists, this is what I expected the 1st time I called. Problem solving & solutions. Appreciate your level of service Gregg and standing behind your products as promised, that's what makes repeat customers. Increasing my rating from 1 to 4 stars. Will be a 5 if next mattress holds up-fingers crossed.

Logan Crain: Greg was very helpful and professional. Thank you

Laura Terhune: Great customer service. Got the bed very next day. The delivery drivers were wonderful. The mattress is amazing. Best sleep I've had in a long time. I highly recommend this place!

Alexis Childs: This is our third mattress from Beautyrest Sleep Gallery! They’re perfect! Just like sleeping on clouds!Fast and professional delivery!

Alexandria Webb: Gregg is outstanding and so incredibly helpful! He made finding a new bed for my fiance and I so easy! I highly recommend going here for ALL of your mattress needs!

S Fletcher: Was in today and Gregg was really helpful but didn’t pressure or anything. He was relatively quickly able to help identify some options that might work for me. I live elsewhere and was researching mattresses before a flight, but if local I would absolutely buy from them.

Regina Coker: Want to cut to the chase in finding the best mattress at a competitive price? Do you want to support a local business in doing so? In case of warranty issues, do you want a business to go to bat for you instead of having to do it yourself? Skip the rest and go to the best! Gregg Wilson didn't have to plug my information into a tablet to recommend mattresses for me to try. He knows his products! He listened to my concerns, learned about my sleep habits, and based on my particular situation, recommended mattresses accordingly. When I laid on the mattress I ultimately purchased, I could tell an immediate difference in it from the rest and felt it was the one. And if not? They have a satisfactory return policy.I chose an adjustable base. Gregg didn't try to upsell me a base that had more features than I needed or wanted. But get this. When he found out that I would have to wait a few weeks for the base to come in, he said, "I don't want you to have to wait on your mattress. I'm going to upgrade you to a base that we have in stock." And an upgrade it was! Talk about stellar customer service!!! The next day, I had a couple of questions. Even though Gregg wasn't there that day, Nick was equally helpful. I couldn't be more pleased with my sales experience, and Gregg is to be commended.I bought my mattress/base on a Wednesday. Delivery was scheduled for Monday between 4-8pm. (Very nice for people who work.) Talk about a seamless experience. The delivery men called before they arrived, they had on masks (which was a nice courtesy, since masks are optional now), it was pouring rain, but they wiped their shoes thoroughly and when I handed them towels, they dried themselves off and everything they could on the mattress packaging. Talk about mannerly! "Yes, ma'am; yes, sir." They had to go around several tight corners to get to the bedroom. They were extremely careful in bringing the mattress in and positioning it--not one doorframe or piece of furniture was hit by them or the mattress. I was very impressed by that. Heck, I was impressed with this whole experience--if only every purchase could be this easy and perfect! I looked on my paperwork to see if the delivery men's names were listed, but they weren't. I do hope management or the owners will look up my information and recognize the delivery men in some way.I am enjoying my new mattress, and Beautyrest Sleep Gallery has earned a customer for life. Thank you!

Susan Robinson: This was my third purchase from Beautyrest. Easy, no pressure shopping but knowledgeable staff and great prices.

Chance Wright: Incredible customer service. Greg was able to answer any questions that we had and was so nice and patient. We did not feel rushed at all. He told us to come back as much as we want until we find something we absolutely love. We found a king mattress with an adjustable base and we can’t wait to receive it in the next few days! Highly recommend this place to anyone who is looking for a new mattress!!!!

Eva Langley: Absolute best place to buy a mattress and base! We shopped everywhere and bought a King Split adjustable base and mattresses for much less than the other stores. Also the mattresses were much better quality. The customer service is amazing! Thank you guys!

Alisha Long: Greg sold us our first mattress. We gave it our best shot but with me being a stomach sleeper it just was not quite right. They were great and let us return it for a Sterns and Foster with Greg helping us a second time. The wait was quite long with issues at the plant. Not the fault of Beautyrest at all! They worked with us and we were in touch with Brian at Sterns and Foster who kept us informed and lots of apologies! Nick also was great in the process! The mattress is awesome and just what we needed and I have never slept better! They also sent us a very kind gift for our inconvenience! I cannot say enough how great this place is and will recommend them to anyone who asks for advice for a mattress purchase! Thanks again for all you did for us! Jason and Alisha Long

Lynn Boulware: Great buying experience - no pressure and Nick was very knowledgeable about all the products. Delivery and set up were fantastic - Oscar and Fletcher went above and beyond. Will definitely return when I need another mattress!

Mary Messier: This place is awesome we now have purchased 3 mattress from here and will be purchasing another one soon

David L. Orris, SR.: Great products, people, service and prices. So good we went back and bought a second bed. Blessings!

Jill Lazzarini: I had a wonder experience with Nick Hurt. He was so knowledgeable. I felt like he asked all the right questions . He lead me to the perfect mattress in my price range. Delivery and set up was a breeze. I love my new mattress!

Kandace: Easy buying process and a great mattress!

Diana Zazueta: The service was excellent, great prices and super friendly staff. Greg was very helpful, and my matress was delivered in a timely manner. Will definitely recommend to friends and family!

Thomas Prater: Great customer service and helpful advice and recommendations.

Sheril Kaulback: The live chat person and Kevin at the store were so very helpful, knowledgeable and friendly. Definitely recommend them.

Teresa Esparza: Fantastic screening questions to best fit your needs in a mattress, personable service, very detailed and comprehensive!

Brandi Cotner: Excellent Customer Service! They go above and beyond to help the customer!

Janet Graham: Excellent customer service, very accommodating. Returned for a second purchase 2 years later.

Mandy Freeman: Kevin was extremely helpful. He didn’t push us to buy anything, and was very informative on what beds to try based on our sleeping habits. We have always purchased our beds from Mattress Firm and will continue to do so. Thank you, Kevin!

Payne: Our salesman, Glenn, was the most knowledgeable person that we’ve ever had at a sleep/bedding store and we’ve shopped lots of stores. He’s a bed expert! He knew all the details about each kind of bed that we tried in the whole store and was able to answer all our questions without having to check or look anything up. Majorly impressive. We are confident that he has guided us into purchasing the best bed for us and can’t wait to sleep on it.

jasmin Physhie1316: Fast and easy

Rex Groves: Customer service was great and informative. But not sure the mattress is the same as the one I sampled in the store I'm not sure if I'll be keeping this mattress

Lisa Myers: They helped me get a bed he was a really good guy I went and let him know that I had 600 is all I had to get a bed and he help me out thank you so much Glenn for help me and my husband.

justin cummins: I had a great experience, Madison was an excellent sales associate, helped me out with discounts was very patient, and overall made it easier to find the right bed.

Miguel de Ozarko: Very helpful salesman, informative... excellent selection and quality--we bought two mattresses, and will buy another one soon.

Camping with Tony&Chris: Even though our mattress was a few days late. We are very happy with the delivery of mattress. Tito, Victor, Juan where very quick with removing and putting new mattress on bed. They took all the plastic that came off bed. As for the mattress we still need to give it some time as we just got it yesterday. But with the 120 sleep trail I think we can get it figured out.

Ruby Hilton: A very pleasant and comfortable experience from beginning to end. Kevin welcomed us and asked how he could help us. I showed him the internet ad for a mattress Flash Sale. He then showed me the mattress but did not have the size I needed in his store. He then called the Independence store and set up with Scott to pick up there. Customer service 100%.

Courtney Clopton: Madison was great! She very helpful and very knowledgeable on the mattresses they have and well as the best way to receive your items you wanted. 100% recommend Mattress Firm for a new purchase!! I can't wait to try ours out.

Jean Kilburn: Kevin was great, so helpful.

Chase Foster (CloakedStream): Very helpful

Woody Franklin: The salesman very good. He let know what all the beds did along with the pricing. We were comfortable with him. We stopped at 2 of your other stores and just did not like other salesmen I can't tell you why but!!!!!!!! Terry & Woody Franklin 1/2/23

Allen Miller: Outstanding service by this young lady. Would recommend them to everyone who needs a new mattress set.

Ray Farmer: Great service and very knowledgeable. Prices are pretty hard to beat, we have checked around. Highly recommend giving them a visit before you buy.

Jon Baker: Very friendly and was willing to work with my financing needs. Would definitely recommend this location for your future bedding needs

P Griffis: Great Service! Very polite and helpful salesperson! Thank you!

Alex Aiple: First dealt with Michael at this location 2 years ago. Made a point to do business specifically with him again.

William Bruner IV: Fantastic customer service

Shannon Sisk: Nick at the Springfield MO location was very helpful. It was a very low pressure sales floor with friendly staff. So far we are very happy with mattress firm.

Jennifer Hare: If you’re anxious about buying a new mattress, stop searching for another mattress store. Just shop here. I had a great experience shopping for my mattress and ended up spending less than I expected. No pressure, respectful of budget, patient. Scott was great - incredibly helpful and knowledgeable. Mike was very friendly. Thank you again!

Mary Agee: Very knowledgeable, friendly and helpful

Mike Emhoff: Our sales representative narrowed our presences down immediately, we were in and out with a new mattress within 30 minutes

Tamara Bryan: Michael listened to my needs and exceeded my expectations! Amazing customer care and service! Update May 2023….Michael still there rocking amazing customer service!

Nic Anna: Great experience at Mattress Firm! Staff was very friendly and knowledgeable.

Shannon Fox: Nick was so helpful. He listened to me and showed me multiple mattresses that were what I was looking for. I had visited several mattress stores before this & finally found the right fit in my price range. Would definitely go back

Herbert Hilt: Low pressure and very friendly. Would buy there again. Thank you!

life be hold: Went in to find a good not worst not best mattress for our spare room and with no pressure from Mike had a mattress bought and in car in a 1/2 hour. Great customer service.

Brandon Allen: Mike is very helpful and patient.10/10

Theresa Cummins: Great experience today at Mattress Firm. The associates were very helpful and friendly.

Jennifer Burrows: Mike was amazing to work with. He was able to accommodate my limited shopping time and my situation. He had everything prepared for me to look at when I arrived to make it a quick process. I very much recommend shopping with them.

Julianna Hogue: Scott was nothing short of amazing! He was extremely informative about every mattress/ how it was made, shipped, financing, etc. I didn’t realize how little I knew about the makings of beds until walking into this store. I had my 4 year old and 11 month old with me and it was very apparent he was a parent. So calm with my wild kids getting into nonsense, and was able to redirect when I was distracted looking at different beds. Complete 10/10 service. We went above our budget too bc it was so great. I never leave reviews but this experience definitely warranted one.

wendy koubek: Best prices and great service.

Kyle Mcfarland: Great and Informative staff

Angela Boger: Scott is very helpful and found me a good deal.

Rachelle: Scott was very nice and knowledgeable, answering all my questions. It was a very good experience.

Austin Shepherd: The woman at the mattress firm super center was so sweat to us and helped us with everything and was so incredible and we will definitely be buying from there again thank you for everything.

Brenda Sims: We went in looking for a mattress and was greeted by Andy. He didn't just push mattresses, he chatted as if we were friends.

Mary McAfee: We had Madison as our sales person. She was very helpful and knowledgeable about the products. She helped us pick out a great mattress.

Andrew Click: All of the staff at mattress firm have been amazing trying to find me the right mattress

Deborah Leader: The guys at the store are wonderful. They are so nice. I would truly recommend them and the store.

Jason Perkins: Great prices and great selection and service. It was quick and easy thanks to the knowledgeable staff!

Destiny Smith: Quick and easy. Glenn was amazing, he answer all my questions and made sure I walked out with the mattress best fit for me.

Terry Walden: Glenn was very knowledgeable and attentive to our needs and concerns about choosing the perfect mattress. They have many selections to choose from and try.

Brandon Allen: Madison is an excellent sales professional! No pressure and ver helpful! Thank you!

Montez Thebeau: Andy was very helpful and knowledgeable. He helped me pick the perfect mattress!

Sherri Nichols: Great experience. Professional and helpful. Pick up was a breeze.

Crystal Bradley: Great staff! So helpful and kind!

Theresa Cummins: Andy was the most helpful employee at Mattress Firm. I did not buy my mattress at his location, but he was the only one that helped me. He was friendly and very helful.

Rae N: Great shopping experience. Was in and out in less than 30 min (granted I knew what I wanted) but Adam was great! Very knowledgeable. Gave me a heads up about deals and promotions. Very happy and can’t wait to sleep in my brand new bed!

Pamela Callaway: Super great sales staff. We went to 2 locations to see all inventory. Awesome staff and both locations. Very knowledgeable and not pushy!

Mitchell: Great experience! Glenn was very helpful, knowledgeable and patient with our kiddos running all over. He took the time to explain multiple different choices and then helped us narrow our decision down to the perfect mattress set! Thank you Glenn for an excellent trip and because of him we will be back again!

Steve Roney: Salesman spoke to us as soon as entering the doors,very nice and polite,very helpfull.

Elijah Schroeder: Adam was very knowledgeable about the inventory and showed us a wide range of mattresses!

CATHY CAIN: Glenn was very informative about the mattresses and his service was excellent!We enjoyed working with himLloyd and Cathy Cain

Bradley Guy: Very nice and very patient while we decided what we wanted. They answered all of my questions.

Laurie Duff: Jen Bell was knowledgeable and extremely helpful. Thank you, Jen!

Randy Wilson: Salesman was very helpful got a better deal than previous mattress stores. Had offered us. Thanks

Whatamiwatching?: Knowledgeable, friendly but not pushy at all. Gave us all the answers we needed to make the best decision for our comfort and our budget. Will definitely be going back to them in the future for my furniture needs.

Johnson Family: Cody was so helpful and patient with us! He had a lot of knowledge about each brand and style of mattress, was very professional and made our decision much easier. Thank you Cody!

C Nicholaw: David that helped us was very knowledgeable . Good selection to choose from.

shaun piatchek: Sam provided me with the best customer experience I've had in a long time! He went above and beyond to ensure that all of my needs were met and that I was completely satisfied with my purchase. I highly recommend working with him for your next purchase.

Ronnie Cain: Easy to shop, I never had them standing over my shoulder until I was ready. Sam the sales man was real nice.

Christina Cummings: Excellent customer service from Blake. He was very patient, helping us try out products and letting us decide what was best for our needs. Thank you for everything.

c warren: Cody was very knowledgeable and friendly. Can’t wait to cuddle up and enjoy a good nights sleep!

Cindy Dittmer: Great experience. Jen was very helpful. Not pushy at all but very informative.

John Lancaster: Bought a new mattress didn't get the right mattress paid for the mattress took forever to get a mattress and wasn't the correct one!!! The one I got is a piece ofJUNK!! Manager that sold it to even tried to move the mattresses around but when he sold it to I pulled the information off the mattress he sold me he never would address the issue. Scammer which I would call it a bait and switch. Every time tried to talk to him he would say he was busy and never get back with me! Even went in store and he always made excuses!

Dennis Lassley: Jen Bell was the best no pressure, answered all our questions and was a real pleasure to work with

Mark Kavanaugh: David was very knowledgeable and kind. Would give us time alone to talk but right there when we needed him!

Meagan Smythe: The salesman was awesome!!!!! We knew what brand we wanted and he showed us. Then we were in and out in max 25 minutes.

Grace Potter: Sam was wonderful! Answered all my questions and didn’t pressure me at all. Thank you so much!

Rob robertson: fast and friendly great service

Donna Sloan: Great customer service. Very fast!

Connie Rousseau: My help there was friendly, helpful, knowledgeable and professional. I left happy. Thank you.

Bonanablast: Blake was the best!

Ray Burroughs: Always find helpful and knowledgeable people