Best Bed Shop Springfield Near Me

Teresa Esparza: Fantastic screening questions to best fit your needs in a mattress, personable service, very detailed and comprehensive!

Brandi Cotner: Excellent Customer Service! They go above and beyond to help the customer!

Janet Graham: Excellent customer service, very accommodating. Returned for a second purchase 2 years later.

Mandy Freeman: Kevin was extremely helpful. He didn’t push us to buy anything, and was very informative on what beds to try based on our sleeping habits. We have always purchased our beds from Mattress Firm and will continue to do so. Thank you, Kevin!

Payne: Our salesman, Glenn, was the most knowledgeable person that we’ve ever had at a sleep/bedding store and we’ve shopped lots of stores. He’s a bed expert! He knew all the details about each kind of bed that we tried in the whole store and was able to answer all our questions without having to check or look anything up. Majorly impressive. We are confident that he has guided us into purchasing the best bed for us and can’t wait to sleep on it.

jasmin Physhie1316: Fast and easy

Rex Groves: Customer service was great and informative. But not sure the mattress is the same as the one I sampled in the store I'm not sure if I'll be keeping this mattress

Lisa Myers: They helped me get a bed he was a really good guy I went and let him know that I had 600 is all I had to get a bed and he help me out thank you so much Glenn for help me and my husband.

justin cummins: I had a great experience, Madison was an excellent sales associate, helped me out with discounts was very patient, and overall made it easier to find the right bed.

Miguel de Ozarko: Very helpful salesman, informative... excellent selection and quality--we bought two mattresses, and will buy another one soon.

Camping with Tony&Chris: Even though our mattress was a few days late. We are very happy with the delivery of mattress. Tito, Victor, Juan where very quick with removing and putting new mattress on bed. They took all the plastic that came off bed. As for the mattress we still need to give it some time as we just got it yesterday. But with the 120 sleep trail I think we can get it figured out.

Ruby Hilton: A very pleasant and comfortable experience from beginning to end. Kevin welcomed us and asked how he could help us. I showed him the internet ad for a mattress Flash Sale. He then showed me the mattress but did not have the size I needed in his store. He then called the Independence store and set up with Scott to pick up there. Customer service 100%.

Courtney Clopton: Madison was great! She very helpful and very knowledgeable on the mattresses they have and well as the best way to receive your items you wanted. 100% recommend Mattress Firm for a new purchase!! I can't wait to try ours out.

Jean Kilburn: Kevin was great, so helpful.

Chase Foster (CloakedStream): Very helpful

Woody Franklin: The salesman very good. He let know what all the beds did along with the pricing. We were comfortable with him. We stopped at 2 of your other stores and just did not like other salesmen I can't tell you why but!!!!!!!! Terry & Woody Franklin 1/2/23

Allen Miller: Outstanding service by this young lady. Would recommend them to everyone who needs a new mattress set.

Ray Farmer: Great service and very knowledgeable. Prices are pretty hard to beat, we have checked around. Highly recommend giving them a visit before you buy.

Jon Baker: Very friendly and was willing to work with my financing needs. Would definitely recommend this location for your future bedding needs

Tara Ramsey: Sales staff were knowledgeable, welcoming, calm and patient.

Johnson Family: Cody was so helpful and patient with us! He had a lot of knowledge about each brand and style of mattress, was very professional and made our decision much easier. Thank you Cody!

C Nicholaw: David that helped us was very knowledgeable . Good selection to choose from.

shaun piatchek: Sam provided me with the best customer experience I've had in a long time! He went above and beyond to ensure that all of my needs were met and that I was completely satisfied with my purchase. I highly recommend working with him for your next purchase.

Ronnie Cain: Easy to shop, I never had them standing over my shoulder until I was ready. Sam the sales man was real nice.

Christina Cummings: Excellent customer service from Blake. He was very patient, helping us try out products and letting us decide what was best for our needs. Thank you for everything.

c warren: Cody was very knowledgeable and friendly. Can’t wait to cuddle up and enjoy a good nights sleep!

Cindy Dittmer: Great experience. Jen was very helpful. Not pushy at all but very informative.

John Lancaster: Bought a new mattress didn't get the right mattress paid for the mattress took forever to get a mattress and wasn't the correct one!!! The one I got is a piece ofJUNK!! Manager that sold it to even tried to move the mattresses around but when he sold it to I pulled the information off the mattress he sold me he never would address the issue. Scammer which I would call it a bait and switch. Every time tried to talk to him he would say he was busy and never get back with me! Even went in store and he always made excuses!

Dennis Lassley: Jen Bell was the best no pressure, answered all our questions and was a real pleasure to work with

Mark Kavanaugh: David was very knowledgeable and kind. Would give us time alone to talk but right there when we needed him!

Meagan Smythe: The salesman was awesome!!!!! We knew what brand we wanted and he showed us. Then we were in and out in max 25 minutes.

Grace Potter: Sam was wonderful! Answered all my questions and didn’t pressure me at all. Thank you so much!

Rob robertson: fast and friendly great service

Donna Sloan: Great customer service. Very fast!

Connie Rousseau: My help there was friendly, helpful, knowledgeable and professional. I left happy. Thank you.

Bonanablast: Blake was the best!

Ray Burroughs: Always find helpful and knowledgeable people

Malchemist (Malchemist): Blake was excellent. He detailed everything we needed to know for our needs and laid out the price points. He even gave us things to think about that we hadn't. We will do business with him again.

Shelly Marshall: Everyone was polite patient and kind to our nerds and especially mine. Wonderful service in bedroom furniture , mattresses and previous purchase in couch n love seat

Josh Layman: Jen was very helpful and made our selection of a mattress

Ben: Only on the weekends NOT during the week!

Billy f: Seriously it’s like they forgot to set up a store, the whole place is a warehouse with employees that sound like you are bothering them to answer a question. Can’t believe why they are going out of buisness, they have a noxious distracting advertising off the highway and on the tv. Also who’s idea was it to only be open on the weekends. Horrible idea.

Cheryl Edstedt: Nice place.. very courteous

Aron Lee.: Went in today to find a chair and was rudely met at the door upon walk in. Was very ruff opening like he was upset we even walked in to the store. Highly do not recommend...

Lynne Hobler: Close out sale was a joke

Sheila Dool: Supposed to have great prices on going out of business. Nope. We found nicer or just as nice at other places for a lot less.

Hannah Sparks: Great deals with the liquidation! Can still get warranties for products purchased from nationwide insurance companies. Purchased an accent chair, 4 barstools, and a kitchen table with 6 chairs.

Amy Ellis: Going out of the business sale. There prices did not reflect that.

Kelsie Thomson: Bad deals

misty hunter: Nice salesperson. But going out of business sign was very misleading. Was expecting rock bottom prices!!

vonspreckleson: Prices are way overpriced! Not at all impressed with the quality of products either. It might fit you, but it's not for me.

George Kennedy: Supposed to be a going out of business sale, but sale prices are just as high as other places not on sale.

Christine Kelley: I only give this 3 stars because this store, while spacious and stocked, is incredibly expensive. They had end tables for $3-400 or more, love seats for $2000 and all this was 75% off! The employees also somewhat stalked the customers when they came in because they didn't have any business. Let them shop and if they're interested they'll wave you over but don't follow them around, it's creepy.

Jeff Harmon: I fell for the "going out of business hype". I drove 50 miles to be underwhelmed with the prices and quality of what was on offer. At least I wasn't hounded by pushy sales staff while I was there - hence the two stars.

Letitia Young: Big selection of Grandfather clocks: many styles, colors, and sizes.

brock wade: Frustrated. Purchased a couch September of 2022. Paid extra for the “accidental”. Filed a claim online for a tear in the seam, claims department said it was still under warranty and I needed to contact weekends only. Called them today, Springfield store has closed down and has dissolved their warranty department and the technician has left. Manufacturer is not willing to help. Weekends Only is not willing to help. Stuck with a hole in the seam of my cushion for a year, and hopefully can file a claim a year from September…

Shelby: They had some nice stuff but I didn't agree with their prices

Hailey Mcdowell: I am not surprised this place is going out of business. I first purchased a couch here earlier this year for our upstairs living room. Came to pick it up with my truck and trailer on the date I was told it would be ready. Upon arrival I was told only half the order was in and I would have to come back. I live pretty far out of town so I was a little irritated but ended up coming back a couple weeks later and picked it up. Within a couple months the upstairs couch, which had hardly been used, already had two seems completely torn all the way across. I called about getting the couch fixed and was told we could only get in store credit for the couch and that specific couch was out of stock. So we decided to replace the couch with a couple recliners on in store credit. We talked to a store associate who assured us we could pay for delivery and the store would deliver our new furniture while picking up our old furniture simultaneously. So we paid the $180 delivery fee. The delivery date came and went and nobody arrived. We called to inquire about our furniture and we’re told the store no longer offered delivery even though we had already paid the delivery fee. Long story short we ended up exchanging the old furniture ourselves. We had to call an off site location about getting a refund for the delivery charge. We were initially told there was no record of us paying for delivery but luckily we had our bank statement and receipt saying other wise. We finally were told it will take up to 30 business days to get the money put back on our card. Like every business, this place has some good employees and some totally incompetent employees. I can’t say I’m surprised they’re going out of business. I also won’t be surprised if we don’t end up getting our refund. My advice, don’t shop here.UPDATE: it’s been 20 days and I still have not been refunded the $180 delivery fee I was charged. I called today and was told the manager is out of the office and I might get my refund by early February.UPDATE: we’re a week in to February. I called again and was told our refund should be in the “next batch.”

Lacy Phillips: Going out of business.

Alex Rodriguez: Bought my sectional here, also bought the 5 year warranty with it. Not only did it arrive damaged, but they sent me the wrong sectional, they put pieces from 2 different sectionals and called it a day. The top matches, but the connecting brackets underneath it does not. Had to pay to get that fixed. And now, they are going out of business, and their warranty will no longer be valid..........

Marcus S: Great experience, helped me find a bed within budget and worked with me on price. Didn’t push financing and got me loaded up very quickly. Simple process.

Angelia Childers: We have purchased several mattresses over the years and have been pleased with the customer service and quality of their product.

OWEN DUCKWORTH: They were very transparent and quick with sale. Didn’t try to push me out of my price range. Very helpful, very affordable.

Chris Eiberger: We shopped around at multiple stores in one day.Upon entering we were not greeted, but that meant we could shop and try on our own without being bothered. We tried a few and price compared with what we had already seen at other stores.What was odd was there was a section of mattresses stacked three or four high. That makes trying any of those in the stack ver difficult.Overall not a bad experience, they just weren’t the store for us.

Brian Schwarz: Hey, these folks get it! Scott was great. Explained all differences in their selection, listen to our immediate need right now for a future guest bedroom. In a few months will be back to update our suite. Thank you again Scott

Jim Watson: All about the $$$.

Ashley: We couldn't be happier with our experience! Scott is very knowledgeable and helped explain the differences between the mattresses we were interested in. We feel we got a great mattress at a great price! He made the experience enjoyable and easy. I would highly recommend Bedding Mart to anyone who asks.

Randy Anderson: Best in Springfield FRIENDLY and knowledgeable..the best shopping experience in my life!!

Jim Cox: Easy, simple, friendly, and FAST! After a very disappointing delay (and a $800 bait and switch attempt at $lum8erl@nd down the street) Scott made things simple. I was in, out, loaded into my truck, and on my way in 20 minutes. I really wish I had started there. TY for making my daughter's stay over the holidays happen : )

Kathleen Coulson: Took my 91 yr old mom in to get what I'm sure will be her last mattress. She deserves a good one. Not only were the prices good, but Scott Current is the best! He is very knowledgeable about his products but the best part is he's truly kind, caring helpful and patient. My mom was getting her Goldilocks on, Scott just offered as much assistance on and off the beds as he could while my mom questioned him about everything. Sale was finally made. My mom left the store feeling she made a great choice and we couldn't be happier. Thank you Scott for ALL your help! I will be telling everyone of the amazing experience my mom and I had in your store. Really. Thank you!

Guy Snow: Great service and even better prices. I was so happy I stopped here. I purchased 2 queen and 2 full mattress and saved hundreds compared to the other stores I visited

Sean Fitzgerald: Exactly what I needed, was very reasonable and I was done and out of there in about 7 minutes

Murray: Bought an I-Comfort almost 7 yrs ago, with an adjustable base. Best prices, most helpful and knowledgeable staff. Recently the base controller went out, still under warranty. Staff quickly and efficiently helped point me in the right direction to get it replaced.

Robin Kramer: My husband and I went there on Jan 17, 2020. We were greeted by Scott. He spent a lot of time educating us on the mattresses he had and the ones we liked. We bought a king size hybrid bed and a full motion/massaging bed frame. What we wanted was in stock and they were able to do a free delivery, set-up, and old mattress haul away the very next day!! Their prices are good for the quality that you are getting. We are very happy with our purchase and their service. We highly recommend this store. Thank you again Scott!!

Autumn Rodden: My husband and I were struggling to find the perfect mattress! When we started our long journey of mattress hunting we knew we wanted to work with someone that was knowledgeable, patient, and wasn’t pushy. Enter Scott from Bedding Mart! Scott is incredibly insightful about mattresses, sleeping habits and positions, and guided us through the process. Scott is a genuine person and really cares about the customer. We are so grateful for all of his help and we will only recommend purchasing mattresses from Scott at Bedding Mart!!

Elexsis Gregory: I am extremely happy with my mattress purchase. I never felt rushed & was shown several options within my budget. The store outsources their delivery company, which delivered on time & in perfect condition.

Rebecca Diaz: Amazing service and pricing. Never want to buy anywhere else

Mike Phillips: Scott was awesome...I am extremely hard to deal with as a consumer, but he was no pressure. I highly recommend this location if you are looking for a great and easy experience.

Payton Taylor: This place was spectacular! Quick and to the point of a good price range for me and my wife who is knocking on 6 months pregnant and needs that good sleep. So thank you so much for our king mattress.

Michael Davis: Very friendly and excellent service. I would recommend this place over the rest. Can’t beat the price and they have excellent delivery services.

Mary McAfee: We had Madison as our sales person. She was very helpful and knowledgeable about the products. She helped us pick out a great mattress.

Andrew Click: All of the staff at mattress firm have been amazing trying to find me the right mattress

Deborah Leader: The guys at the store are wonderful. They are so nice. I would truly recommend them and the store.

Jason Perkins: Great prices and great selection and service. It was quick and easy thanks to the knowledgeable staff!

Destiny Smith: Quick and easy. Glenn was amazing, he answer all my questions and made sure I walked out with the mattress best fit for me.

Terry Walden: Glenn was very knowledgeable and attentive to our needs and concerns about choosing the perfect mattress. They have many selections to choose from and try.

Brandon Allen: Madison is an excellent sales professional! No pressure and ver helpful! Thank you!

Montez Thebeau: Andy was very helpful and knowledgeable. He helped me pick the perfect mattress!

Sherri Nichols: Great experience. Professional and helpful. Pick up was a breeze.

Crystal Bradley: Great staff! So helpful and kind!

Theresa Cummins: Andy was the most helpful employee at Mattress Firm. I did not buy my mattress at his location, but he was the only one that helped me. He was friendly and very helful.

Rae N: Great shopping experience. Was in and out in less than 30 min (granted I knew what I wanted) but Adam was great! Very knowledgeable. Gave me a heads up about deals and promotions. Very happy and can’t wait to sleep in my brand new bed!

Pamela Callaway: Super great sales staff. We went to 2 locations to see all inventory. Awesome staff and both locations. Very knowledgeable and not pushy!

Mitchell: Great experience! Glenn was very helpful, knowledgeable and patient with our kiddos running all over. He took the time to explain multiple different choices and then helped us narrow our decision down to the perfect mattress set! Thank you Glenn for an excellent trip and because of him we will be back again!

Steve Roney: Salesman spoke to us as soon as entering the doors,very nice and polite,very helpfull.

Elijah Schroeder: Adam was very knowledgeable about the inventory and showed us a wide range of mattresses!

CATHY CAIN: Glenn was very informative about the mattresses and his service was excellent!We enjoyed working with himLloyd and Cathy Cain

Bradley Guy: Very nice and very patient while we decided what we wanted. They answered all of my questions.

Kay Wylie: Glenn is great! Informative and friendly

Deborah Vanlerberghe: First Adam took time and talked to me on the phone so I had an idea of what I wanted when I got there. I tried a number of beds in the store and picked the perfect one. Great customer service, I felt well taken care of.

Carol Hutcheson: Josh was amazingly patient and awesome! Fabulous customer service. Thank you Josh!

Hannah Maye: Got a really great mattress for a good price! They worked with us to fit into our budget and we’re very generous

Tim H: My spine is a mess, the story of many, as I’ve had many surgeries on my neck and thoracic spine.Kip Thomas, the Manager of the store, spent all the time I needed in explanation of the benefits of the mattresses I was looking at!I recommend “Springfield Mattress” for anyone looking for a mattress especially if you have a particular need in a mattress hard to find.

Mark Horton: Kip was awesome. 5 Star Service. Thank You.

Kate Schroeder: Kip was very helpful and knowledgeable and wanted to make sure that I found the right mattress for the way that I sleep. Very friendly employees who are passionate about their products!

Ethan P.: Store associates on Glenstone were very informative and helpful.

Kip Thomas: Ethan and Kip were complete Rockstars, went in for just a twin, and they hooked me up with a sleep system. Definitely recommend!

Lauri Hudnall: Fantastic salesmen service and quality

Crystal Colbert: Awesome experience, highly recommend shopping here!

Linda Kelly: Loved working with Kevin! He was very professional and helped me make an informed decision. Highly recommend Springfield mattress!

Matt Whisman: After the incredible customer service I experienced today, not to mention the quality of products, I will never go anywhere else for a mattress. Phil was awesome! A+++

Terry B: The salesman kevin was so rude to us. I will never return to this business and suggest going elsewhere for better help.

Jeremy King: It was Christmas Eve morning and we needed a mattress that day. We got to the store a little early and Kevin was opening up. He was very nice and answered all of our questions. He was extremely knowledgeable and helpful. We will definitely return the next time we need another mattress.

Makaylie Coble: We stopped in to look at mattresses today. Bryan was super helpful, friendly, and answered our endless amount of questions. Highly recommend this company!

Nicole Jordy: It was honestly one of the most educational visits I've ever had at a mattress store. Jake explained why certain types of mattresses work well for certain body types and I learned about proper mattress care. I had planned on visiting a different company/store to compare pricing and models, but I had a hard time leaving the parking lot once my visit was over. I went back in and wrapped up the purchase and truly felt satisfied with my choice and the price of the whole package. I am genuinely looking forward to the day I get to pick this bad boy up and take it home. Thank you so much, Springfield Mattress, and I appreciate your transparency and knowledge. You have my loyalty!

Marshall Tisler: Phil was great to work with. We went in the store 3 or 4 times to make sure we were comfortable with our mattress we picked. We shopped without any pressure.Had an issue with one of the mattresses and I feel he more than compensated for it The delivery guys were friendly and got here and took care of business. Cleaned up the trash from the mattress and adjustable base. Thanks for a great job. Thanks to all of you

Sean Lee: The manager is great but the product is horrible. I bought what is the firmest bed they have and had to send it back twice. I'm needing them to fix the problem because in less than 3 weeks it has deep dips in the mattress and causing muscoskeletal issues and the factory boss hasn't been cooperative with the store manager for almost two months. No money back so I'm just out what I spent and in a lot of constant pain from my neck, arms, hands, hips, legs and feet.

Lesa: Friendly & clean

Thomas Hawley: Great deals on mattress/boxspring combos. Adjustable bases and customizable mattress tops. Mike took care of us and made the entire experience easy and helped us find the right setup for us at a good price point. 5 stars, would recommend to anyone looking for a new bed setup!

One Phantom Ghost: Awesome service! We got a long sized mattress with a adjustable base. He made sure we got everything we wanted and needed in a bed. Including bamboo top because my hubby gets too hot at night. ♡♡♡♡

Alex Aiple: First dealt with Michael at this location 2 years ago. Made a point to do business specifically with him again.

William Bruner IV: Fantastic customer service

Shannon Sisk: Nick at the Springfield MO location was very helpful. It was a very low pressure sales floor with friendly staff. So far we are very happy with mattress firm.

Jennifer Hare: If you’re anxious about buying a new mattress, stop searching for another mattress store. Just shop here. I had a great experience shopping for my mattress and ended up spending less than I expected. No pressure, respectful of budget, patient. Scott was great - incredibly helpful and knowledgeable. Mike was very friendly. Thank you again!

Mary Agee: Very knowledgeable, friendly and helpful

Mike Emhoff: Our sales representative narrowed our presences down immediately, we were in and out with a new mattress within 30 minutes

Tamara Bryan: Michael listened to my needs and exceeded my expectations! Amazing customer care and service! Update May 2023….Michael still there rocking amazing customer service!

Nic Anna: Great experience at Mattress Firm! Staff was very friendly and knowledgeable.

Shannon Fox: Nick was so helpful. He listened to me and showed me multiple mattresses that were what I was looking for. I had visited several mattress stores before this & finally found the right fit in my price range. Would definitely go back

Herbert Hilt: Low pressure and very friendly. Would buy there again. Thank you!

life be hold: Went in to find a good not worst not best mattress for our spare room and with no pressure from Mike had a mattress bought and in car in a 1/2 hour. Great customer service.

Brandon Allen: Mike is very helpful and patient.10/10

Theresa Cummins: Great experience today at Mattress Firm. The associates were very helpful and friendly.

Jennifer Burrows: Mike was amazing to work with. He was able to accommodate my limited shopping time and my situation. He had everything prepared for me to look at when I arrived to make it a quick process. I very much recommend shopping with them.

Julianna Hogue: Scott was nothing short of amazing! He was extremely informative about every mattress/ how it was made, shipped, financing, etc. I didn’t realize how little I knew about the makings of beds until walking into this store. I had my 4 year old and 11 month old with me and it was very apparent he was a parent. So calm with my wild kids getting into nonsense, and was able to redirect when I was distracted looking at different beds. Complete 10/10 service. We went above our budget too bc it was so great. I never leave reviews but this experience definitely warranted one.

wendy koubek: Best prices and great service.

Kyle Mcfarland: Great and Informative staff

Angela Boger: Scott is very helpful and found me a good deal.

Rachelle: Scott was very nice and knowledgeable, answering all my questions. It was a very good experience.

Wes: As soon as we walked in the doors we were greeted and helped immediately with no waiting. Very satisfied