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Mailbox supplier
1. M J Masonry Mailbox Co - Tower Grove South
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· 5 reviews
3831 Potomac St, St. Louis, MO 63116, United States
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2. The UPS Store - Central West End
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· 110 reviews
4579 Laclede Ave, St. Louis, MO 63108
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Jordan Landeck: This specific UPS Store has the BEST customer service of them all! The people are always so nice and helpful + they seem to actually enjoy being there (which can’t be said about all UPS Stores). I actually have another location closer to my home but I specifically utilize this one because of how friendly everyone is. And even though it’s street parking, I can always find a spot!
DeVona Lenard: I just walked out of this store & I had to write a review. I don’t come here often mostly for Amazon returns, but this store has the best customer service in the city. The line was out the door but that goes to show how good the are & it took less than 5 minutes to get in & out.
May Lin: The staff at this UPS store are friendly and efficient nine times out of 10. If there's a line, the staff will usually try to address those in the back of the line to let them know that they'll be helped shortly.
Tendo Nalyaali: Bri is an incredible employee. I had two other people/ kids honestly who were supposed to help me first and they were just really rude and immature and then there was Bri. Please please please give Bri a raise and recognition, when I come back if she’s not helping, I’m not doing business because honestly she’s been the only adult there capable of solid business.
Thomas Christensen: Staff was very friendly today
Chris Wilfong: Called to verify someone was going to be there that could notarize a document. 3 times I went and there was no one there that could do it, even after I was told each time that someone would be there to do it.
Roshanda Green: Very friendly I would recommend this store to family & friends
Ashley T: Worst UPS experience ever. After the representative told me that my package would be taped and shipped off, it was stolen and never scanned again or received by the recipient. It should’ve been sent off the same day. Filing a claim has been such a hassles as UPS has given me the runaround about my package. Will never go here again.
Tanya Parker: Love this place. The staff are a joy to work with and are very helpful and knowledgeable.
Jorge Hill: I used this UPS Store to send a pair of glasses to my optometrist, they were received badly damaged, requested a claim to be filed with nothing processed more than two weeks after the request. A month later, I went to the store requesting a credit for the shipping charge and was told that it was not possible. And the claim still "needs to be pushed through ".
yaya hey: I must show my respect to those hard working UPS staff,I mailed a mail on Dec 15 to Denver,and the return mail happened to meet the “bomb cyclone” and Christmas holiday,I was expecting getting this rush mail after Christmas holidays since the tracking system showed delay possible,but unexpectedly,I received the return mail on Christmas Eve noon,thank you the whole UPS team being so helpful,the return mail was delivered couple of days before the estimated date,No words can express my gratitude,thank you UPS!
Lauren Stone: I always have a great experience here. So easy to ship stuff and staff is always helpfuland friendly!
Kelly Bartelson: Best customer service, so much energy and enthusiasm in this store, every franchise should be this good!!!
Meghan Rice: Great customer service!
A M: This ups store is SO much better than any other location in St. Louis! They have streamlined the process and I will only go here from now on!
Anthony Kain: The ladies here are always FAST and professional!
Enoker Bell: Very rude want do curbside services for the handicap if the person can't walk how do ya'll expect them to bring the package in without a handicap ramp..smh only in the urban neighborhood
Wall: Rude over the phone to see if mail can be shipped their
Laura MacCaskey: Favorite UPS location for returning Amazon junk
Stephen Cox: They’re always super helpful and friendly. Unfortunately, no Notary any longer. You’ll have to go to a public library for that.
Dron: I went to this location yesterday for my Amazon return on a television. The two women that were working the register were rude and nasty. This is my first time doing a return on something like this, so I really didn't know the basis. Instead of them telling me AT FIRST that I needed to cancel the first pickup from home(I missed the pickup), they coldly told me that they can't do anything about my return. So me and my mother called Amazon. My mom was with me. They gave us the shipping bar code and everything was taken care of. The attitudes of these women were horrible. Although one lady did offer to help us but by that time Amazon picked up the phone and helped. Although this store is closer to my home, I would never do business with this location again.
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Mailbox supplier
3. Mailbox Headquarters, Inc. - Valley Park
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· 18 reviews
30 Meramec Station Rd, Valley Park, MO 63088, United States
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James Schumann: They just installed a new mailbox for out home. Excellent. excellent job. We would recommend them to any of our family & friends!!!!! Try them, you will like them.
Steve Nickel: Extremely poor customer service. I do not recommend any purchase from this company. If I could leave zero stars as a performance rating I would.
Kathy Grawitch: Everyone is so kind and helpful. I was shown exactly the price range that I was looking for. Installation was amazing. It was so quick and the gentleman attached my old house numbers for me. I could not be happier. He even worked around my plants without disturbing them. Thank you so much!
Margaret Skinner: The owners were great. They answered all our questions and told us all about their products.They were quite busy and everyone was assisted.We made a purchase and look forward to the seeing our new mailbox.
Nancy Jost: Staff was extremely helpful when our mailbox needed new hardware because it had been knocked off the post. Highly recommend Mailbox Headquarters!
Jimbo: Just a super company. I stopped in a couple of times trying to make up my mind because there are so many options to choose from. The office staff was always friendly and eager to help.I LOVE my new mailbox. I highly recommend Mailbox Headquarters for any of your mailbox needs.Jim H. Creve Coeur Mo.
Floyd Harrison: We bought a new mailbox from them, lots of choicesVery helpful, the install,Great quilt. Been in business for years
Andrew T: Could not be happier - after my box and ironwork was knocked off the pole by a driver they assessed we could reuse the Ironwork and sign to save me some repair costs. Service was prompt, they were all very nice and helpful, and the install was quick. These guys are top class
G Bhatti: Very nice place the owners and the staff are working hard to keep the customers happy thank you so much
Sandra Weber: The repairman that worked on my mailbox was very kind, considerate, and did a great job. Couldn’t be happier. Highly recommend!!
Allison Spence: Excellent experience with Mailbox HQ. They have a great selection of mailboxes and will handle the installation for a fair price. Great responsiveness and customer service - they made multiple visits to make sure I was fully satisfied with my mailbox.
Paula Hegger: Awesome! Looked out the window and my 20 year old mailbox is on the ground. It was already rusty and rickety. I called Mailbox Hq yesterday and they fixed it today. The workman and the office person were both super nice.
Doug Mueller: I had A Great Experience Using This Company To Buy My Mailbox From And Install It For Me. I Recommend This Company To Everyone!
Casey Kiehl: Highly recommend this place for purchasing and installing your mail box. Everything was as advertised, the installation was done very professionally and as scheduled. Would go to this place again.
Pat Morgan: Very helpful. They had exactly the mailbox my step daughter ran over.
Kurt Kruger: Don’t bother calling Joe if something goes wrong. He will call you a lier and refuse to offer any level of assistance. My bet his business is in trouble
norm williams: Great experience initially over the phone...I feel bad for the owner nice guy Joe...Google has not changed his location on their site after he has tried for years. Very helpful so far...we will see when project is over.
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Shipping and mailing service
4. The UPS Store - Ferguson
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· 61 reviews
10990 New Halls Ferry Road Ste J, St. Louis, MO 63136, United States
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Danielle Y Johnson: Every time I go in the employees are always friendly and courteous!
Jim Smith: Typical
Jessica Jones: Like others, I had significant problems trying to use this location. 1. Tried to charge me $5 for a package I had redirected there via MyChoice. That is NOT a thing. Dropped the claim when I called them out on it. 2. Tried to give me someone else's package with same last name, claiming the sender had misspelled my name. Not secure, predatory, do not use!!!
Clinton Hunter: This store is unprofessional. The charge to send Amazon packages back, Amazon pays for some returns. The charge for tape too. None of the other UPS stores charge for tape. I will not be back there.
Loni Hutton: Good service. There is never a long wait. Everyone is always polite.
Brian Huntspon: Owner complained that I should pay to have pkg's delivered there. I stated that was UPS's policy. On next visit told me I didn't have any pkg's and my notifications were erroneous, until I pointed out one of my pkg's on the shelf. Changing my "UPS MY CHOICE" preferences asap and no longer patronizing. CONSUMER BEWARE!
Base Less: Long time and loyal customer. I got my first box when the store was at Clock Tower as a Mailbox, Etc. They moved to their New Halls Ferry location, and I stayed with them, even with a change of management, I still get great and friendly service there. For those who cannot or do not want to receive packages at their residence, I highly recommend getting a UPS Store private mailbox. One stop, and I get everything at once.
Alysia Brown: Horrible customer service. Was left outside in the cold while worker stayed on phone. Store hours state opened at 8:30am. Was there st 8:45 am and still would not open the door. I will not be returning. I deserve to be treated better.
Holly LeCompte: Poorly managed, awful customer service. I recommend scheduling a pick up or going to a different location with an owner that cares.
Yvette Blassingame: I had a return and needed to print label the foreign lady counter person had a very nasty attitude when asking about their email that's why I hate going to Some businesses in the neighborhood she was No help at all, but finally I asked Alexia for help and she was very helpful thank you Alexia
Mikayla James: This ups is the most UNPROFESSIONAL store I have ever dealt with. The young chick Lexi, rude, unhelpful, talked down about me and other customers while I’m assuming she thought she had me on hold/mute. Basic customer service skills are needed here.
Kae Siempre: I absolutely HATE going to this ups. My stuff is frequently lost or late and the girls that work there are rude and helpless. I guess I will have to make the drive to a further one.
Belinda m: I will Never use UPS for any shipping ever again...I have been trying to resolve a lost envelope that contained some very personal items since September 2021...My package still has not been located, nor have I received any call or updates from the company..There is no real phone number to speak to anyone..going through online portal after portal..robocall after robocall is exhausting...when all i need is for someone to file a claim to help locate my item...I have never felt so abandoned by a company that I trusted and paid for service that is definitely less than standard.. I will never use ups as I am completely disappointed in the level of service I received.!
Sade Garner: The Indian women was very rude & told me not to return to the store if I wasn't vaccinated . Even though I was wearing a mask
Israelite Israel: Horrible services just disrespectful she says they are the owners so we do what we want they are charging customer after they have a mail box. they don't want anything that's 50 pounds because they say they can't lift it and threatened to send personal item back without no notice to customers then she says I wantcall no customers regarding your packages unprofessional someone need to report them to the better business bureau
Anthony Tate: Best in the world for dropping off returns
Sharron Parchmon: This store is unorganized and has VERY POOR customer service. They lost my package and stated that I waited too late to come get it. I came the day my packaged was delivered and was told to come back because they didn’t see it. It’s been a week and my package has yet to be found.
Sydney Smith: The Asian woman working up front has horrible customer service. I will be filing a complaint. The way she treated us was horrible. She refused to sell us a box and told us that our package wasn’t going to be shipped even if we purchased a box at another location. She lied and said that only the earth city location does the returns. This is a blatant lie. She simply didn’t want to do the work. I’ve never been treated so disrespectfully by an employee and if she was in another neighborhood dealing with a different clientele her attitude would be totally different.
Darnell Lasley: Always fast!
Richard Clark: Thw little Indian couple was extremely rude!!!!
Bill A: Poor serviceOver charge for basic services.Will never come back, want to give negative 5 stars!
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5. The UPS Store - Warson Woods
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· 26 reviews
9909 Manchester Rd, Warson Woods, MO 63122, United States
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6. The UPS Store - Brentwood
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· 45 reviews
8816 Manchester Rd, Brentwood, MO 63144, United States
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7. The UPS Store - Des Peres
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· 42 reviews
11939 Manchester Rd, Des Peres, MO 63131, United States
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8. The UPS Store - Richmond Heights
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· 89 reviews
6642 Clayton Rd, Richmond Heights, MO 63117, United States
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9. The UPS Store - Concord
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· 135 reviews
12430 Tesson Ferry Rd, St. Louis, MO 63128, United States
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10. UPS Dropbox - St. Louis
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· 11 reviews
720 Olive St, St. Louis, MO 63101
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11. Hall Street Designs - Saint Charles
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· 1 reviews
425 S Duchesne Dr, St Charles, MO 63301, United States
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