Best Gmc Saint Louis Near Me

Kim Barrett: I’m so pleased! I love my new vehicle!I had a horrible experience at a DIFFERENT dealership but Gus fixed EVERYTHING!After being told that I couldn’t purchase the vehicle advertised without purchasing a $4400.00 extended warranty, I had to find a replacement. I searched for the exact vehicle and options that I needed. I found ONE vehicle. I called Lou Fusz and spoke to Gus about the way I was treated at the other place and explained that I just need the vehicle that I’m looking at with those options. I arrived prepared for more drama, but Gus surprised me.I drove the vehicle and when I signed the paperwork, there were NO HIDDEN FEES this time!!! The entire process was about 20 minutes and I am INCREDIBLY happy!THANKS GUS! 🤗

Lennetta Pool: It was great

Landa Garrett: Management & Service Advisors very disrespectful with handling customers complaint my vehicle receive damage from the technician & held my car hostage for payment

Andrea L: I had a great experience here. Nolan was super helpful at getting everything ready over the phone due to the fact I live some distance away. When I got there they had everything ready to go. It was probably the easiest, no hassle experience I've had buying a car.

debra herling: Great experience. Love our new 2023 Buick Envision Essence ST. I had spoke a couple times with one of the Salesmen. His name was David. He had sent me a video of new Envisions. On 5/29/2023 we were finally able to go there and fell in love with our new Envision. David was off that day but we had a Fantastic man ,Caleb. He was outstanding. Thank you

Matt Cowell: The entire staff was amazing

John Lewis: The whole team was excellent to work with. Everything went smoothly and we feel that our expectations and considerations were met with respect and understanding

Carol Curtis: Very helpful, individualized service, from Kevin in particular, on major repairs to my 2022 Encore. The results were well worth every cent it cost. Appreciate his keeping me updated as the repairs (needed as a result of driver error) were completed in a timely manner. Thank you!

Dominic loftis: I had a concern but Lou Fusz made it right. Honest work. 👍🏼

Steve Ruckman: David was awesome to work with.

Jefferson Lopez: I recently bought a new car from Lou Fusz Buick GMC. The customer service I received from Celeb Rowden was great and beyond my expectations. Caleb treated me as a serious buyer from the beginning and made me feel welcome, which is something I didn't get from other dealers. I think the reason number one why I didn't go to check other cars I had in my list was the great customer service from Caleb. I would definitely recommend asking for his services if stopping by. I drove away very happy with my brand new car.

Rosalie Wiegand: A+ service! Went the extra mile!

Ted W: They saved my 77 y/o mother who was stranded on the bridge on her way home from North Carolina! It was 15 minutes to closing time, and multiple personnel all stayed late and got her in a new car within 2 hours so she could get home to Iowa. They took care of other small details like registration out of state, along the way.Very classy, and much appreciated.

Sharla Wiegand: My mom and I had just flown into St. Louis airport ready to drive three hours home to Iowa when her trusty 2012 Buick sputtered and died right on the Mississippi bridge at rush hour. She was ready to trade in immediately so I located the nearest Buick dealership and called around 5:45 pm. They closed at 6:00 but were willing to stay late to help us out. The tow truck took us directly to the dealership and in two hours flat we were leaving with a new car.Salesman David Christianer was so kind and helpful. Manager John, Manager Thomas and Finance Manager Leo all stayed late to accommodate us. They could have really taken us for a ride in our dire circumstances, but I could immediately tell they were honest and of utmost integrity.After we returned home, they followed up in mailing the title to us and reimbursing us for registration fees after we paid them in Iowa.They went above and beyond to help us in our time of emergency and we highly recommend them!!

HRE President: Clean fast and friendly service.

Donna Haynes: I use Lou Fusz Buick GMC for all services done to my vehicle. I am always satisfied.

rochelle mcallister: Mrs. Flowers was a very big help to me. I told her a price range I wanted to stay in with my payments and she made it happen. She is a very personal able and makes you feel at ease with choice and purchase. I, would recommend Mrs. Flowers any day..Thank you

Jason Smith: Great clean friendly establishment

Kati Smith: My husband and I had a great experience at Lou Fusz on Friday night. Gus was amazing! We love our new Yukon XL.

Kari Stokes: Robbie Sherwood was excellent to work with. He was well informed about the inventory, answered all our questions, and was great to work with. Definitely would recommend using him for your next car purchase.

Jeff Swanson: I had a perfect experience buying a sierra 1500 at4 today. I worked with jim monroe and dave in finance.They could not have handled the sale better! True professionals. I will buy from this dealer again.

John Curdt: Quick and efficient service. Friendly Service Manager.

Kathleen Lee: This was my first visit to your dealership since my purchase. Everyone was friendly and helpful. Your signage from the road to the service department was also helpful, and we actually found the service department on the 1st try, lol.My service manager told me about an issue found during my oil change and immediately added that it could be taken care of under my warranty, then she scheduled it for me with no effort on my part. Great job!She even offered a car wash, which I had no idea was available to me, and was complimentary. Much appreciated.Keep up the good work. We have recommended your dealership to others already and will continue to do so.K. Lee

ravted: Always friendly and speedy. I just wish you meaning GMC would get my heated seat sensor soon.

David Dale: Done much fasrer than what I thought it would be.

Georgianne C: Bought a 2020 Terrain Denali today! My salesman was Rob who did an awesome job! I had been talking to him for a few days and he wasn’t pushy, just very nice and accommodating. He went over all the features of the Terrain and was very patient with me. Highly recommend! Smooth car buying experience!

Lisa Onesty: The Service Department is great to work with.

Debbie Sherwood: Great employees

Tracy Paul: I have always had wonderful experiences with the Sinclair business and everyone that has worked there. I bought my first car all on my own with Mr. Dave Sinclair Sr. back in the day and I remember him having a huge hand when we shook them. (I was 19) Love Sinclair, customer for life. Thank you all.

Tanya Tee: My mom bought a car from here, a retirement gift to herself. The moment we came here, the service was overwhelmingly exceptional. Thanks to all who helped my mom have a great experience and made her feel like it was alright to spend her money. ❤️

Luke Dalton: I had a fantastic experience shopping at Dave Sinclair! Rob was my sales person and he refined my criteria of what kind of SUV I was looking for and when the day came for me to test drive he had a list of SUVs for me to try. Rob was able to help me find the perfect SUV with no fuss. It was very refreshing working with someone who was super nice and didn't give off any pressure. Everyone was super accommodating and I would shop here again.

Angela Terry: I had to get picked up from work and brought back to pick up our truck, but instead, they called and offered to drop the truck off at my work. Great service. Very much appreciated.

Kathy Mahany-Trigg: I must say it really surprised me how fast the repair was done.Thank you.

Nijaz Sarajlija: they help me to fix my car...thanks jack ..very satisfied whit your services...thanks for ride on GRANTS FARM to be on field trip whit my grandouther and pick me up....fatma....

Diana Ippolito: It was fantastic! I was afraid of changing dealerships but boy am I happy I did! The people are wonderful and the service was great. Thank you so much. I’ll be back

Billy Young: Very professional and good service will do business with them again

Evale Wehling: Always a great experience. Very professional and friendly as always. A+ business

Amy Fernandez: Great communication and quick service

Neil Ayres FireFighter EMT-P: Had a bunch of complicated scenarios with my fix, and all my questions were answered

Fred Weber: It was great.

Darryl Randall: I just payed my bill and picked up my vehicle I didn't agree with the 'Ink' and diagnostic charge being rolled into the repair bill, but hey what can you do. Their going to get you.

J D: Looking for a vehicle for my daughter and Arvid along with Mark were phenomenal, straight to the point , polite , courteous , very professional , didn’t purchase today but they gave us the facts. Even the staff that I was around acknowledged us and asked if we needed anything , this was 5 star service . Anyone in need of a vehicle please reach out to this company as they are great and straight to the point . Thank you for your time and even though we didn’t buy today as we were just getting a feel for what my daughter will be getting and the process you were very helpful. Thank you.

Regina Davis: Jose was really nice and very pleasant to work with. He listened to your wants and needs. He didn't try to pressure you into buying what he wanted you to buy. He has a good personality. I would recommend anyone to work with him.

Bailey Tedrow: I went there just to look at vehicles and the staff was extremely friendly and helpful. I ended up leaving with an amazing car.

Joseph Woll: We have bought 3 vehicles from Bruno at Cardinal Buick and have referred others to him. Bruno has gone out of his way to ensure the best deal for us and reached out when an Envision came in the color I had wanted and fully loaded. I was happy in the one I had but Bruno worked a deal I couldn’t pass up on a newer, better equipped and the color I was wanting when I bought the first one. When you leave the lot, Bruno doesn’t forget about you. He checks in often and goes out of his way to make sure you are still happy with your purchase and any issues you may have. I highly recommend going to Cardinal Buick and ask for Bruno if you are looking to purchase a new or used car.

e watson: Shout out to the people here especially Jermaine aka #JstApproved. I came in not knowing what I wanted but he took his time and showed me different vehicles. He was very professional and helping. He made sure I was satisfied and happy. I really do appreciate his help. Whenever you go visit make sure to ask for him. He won’t let you down.!!!!

Reginald Burns: The customer service was excellent. The transaction was smooth and easy.

Jim VanRavenswaay: I have had a great time buying at Cardinal gmc. Jose was outstanding and straight forward! Very knowledgeable and easy to work with. Will definitely keep in mind for any future vehicle purchases. Jose is a first class salesman!

marshall Wilson: The work was to slow and the price was too high

BIG SARGE: My sales people were well versed on my particular vehicle, and extremely helpful with the technology of the same .

Lea Pickens: The employees were very nice and professional. My issue is with the extra cost. For an oil change that cost $54.99, my original total was $71.xx. I immediately questioned the total and I was informed that an additional $8.xx was added to cover the cost of rags, pans, and clean up. I was taken back & not happy at all. This is not my responsibility at all! The employee wasn’t too sure how to explain it, which I thought was weird, but he did ask another employee and they explained it for us. After my questioning and I’m sure the unhappy look on my face, I was given a discount of half of the extra fee, which was $4.xx. I still didn’t feel like I should be paying that, but I did. I was never rude or disrespectful even though I didn’t agree with the extra charge. I’m planning on getting my brakes done & getting new tires and this really makes me question if I want to come to Cardinal. There’s no telling how much extra I’ll be charged since it depends on the type of service (per the employee).

Sylvia Hammitt: Dropped my vehicle off early as I had to work. Promptly waited on by Ryan. He was able to tell me which tire caused the Service Tire Monitor System alert. He called with estimate later and also called when my Terrain was done. Had a safety check done also as I had mentioned I have a road trip planned. I'm quite satisfied with the handling of my service appt.

Deanna howard: Bruno was amazing !!!

Cheri Valle: If you needing a car, go to Cardinal Buick GMC and ask for Jose. He's the best. Keep up the good work it will not go unnoticed.

Anthony Taylor: Great experience Matthew helped find exactly what I was looking for. Got a great car. Everyone I encountered at the dealership was great.

Nona Owens: TC Is every bit of Amazing! Highly recommend him if you need a vehicle!!

Irven Beasley: TC was awesome! He took his time to assist my sister friend the perfect SUV. She has limited mobility, and he pulled the SUV up to the door to make it easier for her. We received top notch service. If you are looking for a vehicle ask for TC and get the "Too Cool" Experience! Thank you TC.

Cindy Breakfield: The experience at Cardinal Buick GMC was awesome. Thanks to our salesman Jose. He wasn't pushy and let us pick the car we wanted within our budget. He is funny and watched Netflix with us while we waited for financing. He checked up with us to make sure we still like the vehicle we bought. He is an awesome salesman and I would recommend him to family and friends and anyone looking to purchase a new vehicle.

Brenda Maxson: Loved the easy process. Jose was friendly and very helpful and took time with us. If shopping for cars would highly recommend asking for Jose and Josh

Toniyah Holmes: Leaving this review to give a shout-out to the salesman who helped me today with buying my first car today! Jaylen was great, I can tell he really prioritizes his clients. I was at the dealership longer than I intended to be so that was only flaw but other than that the service was great, The other salesmen were nice and friendly. I was greeted when I first walked in and offered refreshments throughout the duration of being there.

Tyler Alcorn: Really happy with the service I received on 5/17/23. Service rep Casey went the extra mile to call Enterprise regarding my car rental. I had been paying out of pocket but my issue ended up being covered under warranty, and she was able to get them to change the rental fees per warranty agreements with Suntrup.

Donald Vogele: Everyone friendly work done on time.

Hillary Houston: Josh went above and beyond for us! This dealership and his team were the best to work with! Couldn’t be happier!

Ellen Parisi: Casey Richars, service advisor, was welcoming and professional. Service was completed within one hour.

William Trigg: Very easy to set up the appointment. They took great care of my vehicle. That is why we will keep coming back.

Jon Riordan: Think twice if you are taking your car to Suntrup Buick GMC. I took my new GMC terrain for a repair on March 27 and had the worst experience. I JUST got the car back today, May 4.Three parts needed to be replaced, two were in stock and it took them over a month to find the third part. I understand the difficulties of finding parts these days, but instead of being honest, week after week I was told by the Service Advisor, Tim, that “we could get the part any day now”. During that time he did nothing to put me in a loaner and kept telling me their loaner cars were unavailable. For.A.Month. I had rental car insurance coverage for several weeks, but after that point I was paying everything out of pocket and Tim was completely unsympathetic to my situation and did nothing whatsoever to remedy the situation.Finally on May 1st, on a voicemail I was told they found the part. In his message Tim promised me that “as soon as we get the part we will have it installed”.Tim called on Wednesday morning, May 3rd, saying the part arrived and that he would let the service tech know as soon as he arrived so they could get the part installed ASAP. He also told me I would receive a call when the work was done. I expected a call later that day, but that didn’t happen. Rather, I called them in the early evening to get an update and was told, “looks like we haven’t even gotten around to your car yet.” Once again, false promises by Tim. I asked to speak to the Parts and Service Director, Chuck, and was told he would call me before they closed. Never got a call. They finally installed the part and I picked up my car today, May 4th, after work.The complete lack of customer service, incompetence and dishonesty is mind blowing and extremely disappointing. Despite Suntrup Buick GMC being by far the closest dealership to me, I will never do business with them again and will gladly drive farther to another GMC dealership.

Marissa Long: Jeff was fantastic and very helpful at getting the vehicle we wanted, even though they didn't have it. He also made sure to get those things we wanted on our vehicle, even though we didn't think it was possible! Thank you!

Donald Crigler: This will be my oil change spot from now on!

Betty Henke: I was very happy with the service that I received at your dealership. Everyone was friendly and I got my car back in the time they promised. Thank you so much.Betty Henke

Eric Hadley: Jeff made our experience seamless and positive. We were able to figure the perfect car for us without much haggling. He was willing to take his time, show us all the parts of the car and make sure we were comfortable with all aspects of it.

Ed Weed: Party Suite made the night a winner on a rainy night.

Kiarah Cook: Great experience.

Patty Byrnes: Tim in service got both of my vehicles in the same day. They were taken care of in a timely manner. He was very professional and took care of things I asked. He communicated during the day. Very pleasant to work with. Awesome job! Would recommend Suntrup!

Dave Eaton: Everyone was outstanding,

Christina Weber: Joe is an excellent tech! Love having him work on our Denali!

Chontay Bickley: My car is doing the exact same thing after spending over $600. Very frustrating!

Jay Rovin Sr.: Everyone is friendly and the service is excellent. I was in and out in about one hour for a oil change tire rotation and a electrical problem. I like Suntrup because they service what they sell and know the product they sell..

William Rosner: Have purchased and service done at this dealership.The purchase experience was good, brought the car. The car has been great. On the service end has also went well, our service mgr. David did a great job and the other service mgrs. Have done well also.

James Skinner: friendly meeting from service manager and had fast and efficient service. Great place to get service.

Bill Ross: My 2nd visit to this dealership. Planning on continuing to visit for service on my GMC. Casey Richars was efficient and attentative from start to finish.