Best DS Automobiles Dealer Saint Louis Near Me

Katie Suozzi: Won’t ever go back to this dealership for service. Avoid working with Doug Grills if you can. He’s rude and appeared annoyed to be checking the car in for service. When picking up he was even more unpleasant, a true jerk. While I was waiting for my a vehicle a mechanic walked by and shouted “I f’ing hate this place”. Overall an awful experience. The only reason this gets any star is the gentleman who pulled my car around, he was very friendly.

Chandra Thurman: We just purchased a 2023 Volvo XC90 Recharge from Dean Team Volvo after 9 months of checking out Tesla, Mercedes, BMW, Audi, and Lincoln! Our XC90 Recharge SUV is absolutely stunning! Joe M., my #1 sales associate at Dean Team, is the BEST! We met Joe in Sept 2022 - just browsing the Dean Team lot! His knowledge of all things Volvo is second to none. I appreciate his patience as I couldn't settle on an XC60 or XC90, Hybrid or not, interior/exterior, color trim level, etc., etc., etc.)... so many decisions and tons of questions (Lol). My husband was like - just pick one, please. My comment - I will after I complete my research (Lol). Thanks again Joe! We are pleased with our new purchase, Dean Team customer service, staff attentiveness, and rapid response to any questions we /I had about the XC60 and XC90. If you stop by Dean Team Volvo, tell Joe I sent you.

no tempest: sales manager is very rude and discriminates. probably why they are stuck with cars they havent sold for 1-2 years

Megan Ingalls: Service department supervisor, “I’ve had oil changes that take 2 weeks!” I would not recommend for any routine services. The staff is rude and claims to be the victim in all situations. This dealership offers little to customers aside from their inability to complete a task in the time they agree to. As a young female, I feel I was further disrespected as the service staff of middle aged men found it easier to push my concerns to the side rather than address them.

Kayomi Williams: My experience at with Dean Team specifically Kim Billups and John Montgomery was exceptional. They made sure that I felt comfortable with buying a new car. Great service and would recommend them if you are looking to buy a car.

David Soto: I drove 12 hours to buy a CPO Volvo V90. When I arrived the windshield was cracked. They offered me $1,100 off a $2,300 windshield replacement. I drove 12 hours home with out the car. I recommend out of state buyers stay away from this dealership. They are not thorough in their inspections and won’t offer fair compensation for their errors. You just can’t trust them.

Laura Frerichs: Fantastic buying experience with Matt and Shelby. They worked hard to get me the best deal and the perfect car. Plus excellent service after the sale. The entire dealership is committed to customer satisfaction. Highly recommend!

Alex Branscum: First time buying a car and Jennifer helped me drive away with a good deal on a badass car!

Ashley P: I would really like to thank Doug and the service department, for helping me out once I lost the only set of keys to my Volvo. He really saved the day. Thank you Doug for making it happen. I appreciate it.

Shireen Parsai: Worst experience in purchasing a vehicle - I purchased a certified preowned Volvo. I contacted Volvo Customer Care. I advise that you do the same. This dealership should not be selling cars. This is the only thing that got their attention.The entire staff is unprofessional and untrustworthy. From beginning to the end of the process, nothing happened on time or as promised. When the car arrived, it smelled of cigarette smoke. I tried to remedy the issue and speak to the sales manager, Scott. He too, is a part of the problem. He continued to reiterate that he had 6 people in the car, but no one smelled smoke. He was essentially gas lighting me. I took the car to the local dealer who definitely could also smell the cigarette smoke. But to the current moment, the sales manager continues to ignore my calls. I still haven't received the final bill of sale that was promised to be overnighted by FedEx. Can't even register the car! Avoid this dealership.

Eromoseh Elijah: I was shopping for a car and I saw a Yukon Denali online with a $46, 000 price tag, I called the number to know whether the car is available, Jennifer Crawford picked the call and said the car was available. I drove down to the dealer (DEAM TEAM VOLVO OF ST LOUIS, in Manchester road). A couple of concerns:First, Jennifer told me that the prices online are only for military veterans, so she gave me a new price way more than what was on their website, which is the most ridiculous lies I have heard in a long time.Secondly, I found out the spare tire was not in the car, I demanded a replacement, Jennifer went to talk to her manager, came back to me and said, I have to pay for the replacement of the spare tire.Thirdly, I told Jennifer(sales agent) not to run my credit because I already got an approval from my bank, she told me she cannot run my credit without my authorization. Immediately I left their office, I got an email from Equifax, that DEAN TEAM VOLVO ran a hard credit check on my credit.What Jennifer Crawford did was unprofessional, unethical and unlawful.I WILL NEVER RECOMMEND TEAM VOLVO TO ANYONE.

Megan Schonert: Just purchased a car two days ago from this dealership and had a wonderful experience with them! Paul and Brian were very communicative regarding any questions I had pertaining to my purchase. Would absolutely return to purchase another car from them. The cherry on top was the willingness to drop 1k off the already great price of the car. Loved my experience from beginning to end. I felt well taken care of with Paul, Brian, and St Louis Volvo.

B F: The general manager of this dealership, Scott, refused to sell me a vehicle through an out of state purchase until local buyers had an opportunity to purchase the vehicle, or if I used their financing. The local buyers that showed up throughout the day were not interested, as I simultaneously tried to purchase the car for 8 hours. Throughout this time, Scott gave me the run around to allow for local appointments to test drive the car and give them priority. Scott sent me a purchase order without calculated tax to waste more time, and told me he knows more about those appointments than I think, so he won’t take my deposit while I finish the purchase. Once Scott finally allowed me to purchase the car because local buyers weren’t interested, he raised the deposit amount from $1,000 to $3,000 and refused to repair the cracked windshield that ultimately FAILED state inspection (for several reasons). The car was held for days after my bank sent forms and payment because staff were on leave and not checking until I called. I had to become an expert in this process just to keep things moving efficiently. Either this is their way of doing business, or this was personally done towards me as an out-of-state purchaser. Regardless, Scott made sure to make each step of what should be an exciting process, purchasing my first Porsche, the worst sales transaction I’ve experienced.My local friends in Missouri had not heard good things about this dealership, and this transaction grounded those rumors. While I should have listened to their advice, the car kept me in the fight to make this purchase. Please understand, it was a FIGHT.

Kim DeLuca: We purchased a new XC90 here from Colorado and cannot speak highly enough about our experience with Joe at St. Louis Volvo. Joe was really great to work with. Top notch customer service. He responded quickly to every text and phone call along the way. He was super helpful getting it shipped and we are very pleased with the car and our experience. Shelby in the financing dept was also a gem to work with. Highly recommend!

Mark Thomas: This review is specific to the oil change I just had. It was the first maintenance I’d had on the car since buying it used from this dealer. I was pleased that there was no upsell into a “recommended” service package. The price was fine but it would have been nice to honor the 15% off any service coupon I had just received. Fine print says oil change not included, but the goodwill goes a long way. The oil change took just over an hour, but that included fixing a nail in the tire. The waiting area was quite and clean which I liked.Besides the coupon, the only other bummer was that the car wasn’t run through the wash. I’ve become used to from other mid luxury dealers, although they do push hard on the upsells.Now if I can just get the sales guy to stop ghosting me about the We Owes.

Stephanie Lashley: Extremely disappointing Sales experience. Salesman knew nothing about the vehicle we were buying nor did he explain any of the fees associated with the purchase of the vehicle. Even though we had everything negotiated and ready to go prior to going into the dealership, the process still took over 3 hours.

A. Marie F: M experience working with Dean Team, specifically Caleb, was seamless. He was patient, honest, and helpful. I felt heard and supported with my expectations and choices. Would highly recommend!

landis boyd: So I can in on 3/31/2023 to look at a 2020 Jeep SRT. The customer service was horrible Jennifer was my point of contact.The manager lowballed me on my trade in a 2020 dodge Charger R/T with some great upgrades!! Then I did not receive a call back on the status of the vehicle. So I text Jennifer to find out was going on she said the manager needed a co-signer or 30 % down which is Ridiculous!!! The thing is I went through my credit union and was approved for the amount of the vehicle!! The credit union asked she was I going to come sign the paperwork.. so tell why the finance manager asked for the obscene down payment.. this company is a rip off I will never refer anybody to The Dean Dealers none of them they are a ripoff buyer beware Dean Team is shifty dealer not consumer friendly I hope they never sell another car!!!!!!

Ally Bunfill: I recently bought a car here and they provided excellent service! Jamel was quick in responding to my online inquire and made the process super easy in person! Brian gave me a great deal!

Mike Kanan: So unprofessional and careless from the salesman’s to the manager they all the same all they care about is ur $$$ DONT WASTE UR TIME….

Doug: I purchased a 2021 Lotus Evora from this dealership back in April of 2022, forgot to leave a review but I never completely forget!Overall I was happy with the car but the original salesman, Pinky was as big of a clown as could be. I heard Pinky was let go and not really surprised. I ended up working with the sales manager.. Brian I think but he was great.I purchased this car out of state and it was delivered with swirl marks all over it but I kind of expected that because it was originally a press car.I kept the car for about six months and sold it for something else, nothing against the car but I just wanted to move on but here is the issue. The car was sold to me with an $8,000 option listed and the car did not actually have it. I was completely unaware of this and didn’t even know until a potential buyer caught it. I reached back out to the dealership and props to them, they made things right. For all I know this could’ve been Pinky the clown listing it trying to scam someone but he’s gone and everyone else at the dealership was always super helpful and nice.

aza Jone: I've just returned from Dean Team Used Car lot, on Manchester. I was surprised at the treatment I received. I walked around their entire parking lot for 30 minutes, no one came out to speak to me. As a matter of fact I saw several sales reps pass me by- not even a hello. I saw a couple who'd just arrived on the lot and were browsing just like me, the sales rep passed me up, went over to them and asked if they'd been helped.... I am an African American woman and have worked many years in the St. Louis car dealerships, so I know what I am talking about .... This behavior is unacceptable, I will not be purchasing my car at any of their lots.

Veronica Mccoy: If u have money to throw away this is the place for you. I purchased a beautiful lemon from them. Less than 200 miles the vehicle has a water pump leak as they quoted me a price of 1200.00 to repair in their service department. But if I can't trust them to be up front with me regarding problems with the car why would I trust them to repair the car.I would never recommend them to anyone..

sani Suljic: Worst dealership in St. Louis I do not recommend nobody buying cars from them they’re big scammers they will sell you a exotic car with problems and issues with it do not go see this place or buy cars from them

Kathy Dowling: We purchased Porsche Panamera 4 from Marc Jackson.Marc was great to work with, followed up with everything wetalked about and went above and beyond to make sure we hada great experience. No detail left undone.Highly recommend dealing with him, great personality!

Chris Carl: I had the pleasure of buying from Matt Lucken. He was super knowledgeable of the carts and was easy to work with. If you are in he market - would highly recommend Matt.

Larry Pinky Persons: #GoSeePinky

Amir: Very friendly staff, recommend purchasing a car from this place 10/10

Erron: Recently purchased my 2016 AMG GTS from Arizona while working closely with Bob during the entire process. He made it absolutely painless, situating all the paperwork over the phone.When I picked up the car, I was in and out of the dealership in less than 30 minutes and off to a nice roadtrip back home.Bob was great to work with and I hope if/when I'm looking for my next vehicle, I can find someone as helpful, and on top of everything, as he was.-E

Marty Umfleet: I bought a vehicle from Pinky and it was smooth and easy. It is hard to find good car dealers to deal with these days but this was a great experience for me.

Chris Ruiz: Two in the pinky one in the stinky. That's what I always say

Kristen Hildebrand: Nice place to buy used cars

Jake Ellegard: Pinky was great. Found me exactly what I was looking for and was very patient through out the whole process. Would recommend to everyone! #GoSeePinky

Jeff M: I spent two weeks speaking with the people at Dean Team negotiating a deal on a Lamborghini. They represented the car as "clean", "perfect", etc. We negotiated and agreed on a value for a Porsche I was trading and they went as far as sending a sales order with the numbers, but it was curiously unsigned. Based on their representation I gave them my credit card information for a deposit.During the process of trying to schedule a PPI for the car I was purchasing, I was told by the local St. Louis Lamborghini dealer service department they would not have anything to do with any cars that came from Dean Team.This should have been a red flag. In spite of it, I scheduled a pre-purchase inspection of the car for the following week with an independent shop in St. Louis. They salesman at Dean promised to take the car to the shop, but failed to do so - never received a call about it.. When I called to ask why, he stated the trade value they quoted was no longer valid and instead they quoted 10,000 less for my trade. More red flags but I wanted their car as they represented it as being perfect. I renegotiated the deal after much back and forth.I drove from Chicago to St. Louis to do the trade and when I arrived I found the car had evidence of paint work and front end collision damage. I asked if I could inspect the car on a lift and they flatly refused. I knew then what I was dealing with. Needless to say, I walked out. I would never deal with these people again. They attempt to sell high line vehicles, but act as though they are a typical street corner used car lot.

Jay Robinson: Don’t do it worst 2100 I spent nd the warranty bill sht 1000 miles😂😂

Ezekiel Metcalf: Poor lack of so called service and they sale hunks of junk St Louis 's trash that should be at a freaking junkyard stop wasting time save your money do not go to this dealership it's really not worth going down there at all I try to be nice to you at first after that they pull the freaking rug from under you

Drake Slone: Never call back

troy conrad: Great service

Howard Yates: Didn't have much worth looking at

Raymond Green: Good people

Crystal Luckett: I came to this car lot thinking everything was all good and I have been having problems every since I got it car drives by it self all kind of stuff😡😡😡😡 it’s done been in they shop 3 times Never again never!!! A zero is too much like right I wish they had a negative button I ain’t lying this just don’t make no since what’s so ever😡😡😡

gwen williams: Pros:If you want a car for $500 to $1k down this is the place to go.Cons: they will rig a lot of things for it to pass safety and as far as emission if they sale you a car and it doesn’t pass emission through them they will tell you to drive it a few days and come back. Within those few days go to autozone or spend about $50 for your own diagnostic. Print out that paper work and give it to them. The repair shop they use is next to them and they will rig things up to make sure you pass them boom two months later your car breaks down.Other than that customer service was excellent!!!

Street Corp. Motivational Skits: Affordable Transportation Go get u One if u can Afford it!!!!!

Amonrah Hickman: No stars period!!!!!!!! The worst place ever THE ENTIRE STAFF VERY RUDE

Miramax Media: I absolutely love St Louis Auto I have bought and paid for two previous cars before I bought this O2 Volvo S 60 non turbo in January 2020 I absolutely love it I absolutely love St Louis Auto I have bought and paid for two previous cars before I bought this O2 Volvo S 69 turbo in January 2020 I absolutely love it. The only maintenance I’m had to do aside from oil changes . Is replace the tires in August 2020

Mrs Hustla: The worst you ever want to deal with if you are struggling but trying.

Teddybear Trucker 52: I bought a good Reliable car for my wife here. I just brought a friend in to get a car the other day. Good Service and Easy Terms😁

Eric Burt: Good customer service reasonable price will go back

Marquis Shaw: They sales okay cars that drive for 2 months until it breaks down on you and now your sticking paying for repairs and a car note

Antonio Allen: If U want a car go here. They don't make it hard for U. They treat U as if U were at a main car dealer. Except without all do

case walka: Cars sitting on the lot for 2+ years, missing windows and various other parts. Still want several thousand dollars for pieces of junk.

T kirk: Bad business do not go there here they have lemons and their slow to respond

King Supreme: Work with what u got and dependable cars.

Tony Collector: Good people doing good things for customers looking for their next vehicle purchase!

Laura McMurray: Dezaray, Rudi and everyone I came in contact with was so helpful. They made buying my car so easy. I was in and out in one day.

Michael Perschbacher: Very happy with our purchase from Enterrpise Car Sales! Thanks to Daniel Galley at the Clayton locaion on 8844 Ladue Rd.

volga kirkwood: Very pleased customer,no haggling or drama. Thnks ruddy and enterprises sales deseray. For getting deal done

Noordiin Sheikh: This Is was by far very unprofessional!Not coming back!

Paula Martin: Jimmy Yahl made it quick and easy. Our trusted mechanic pronounced it a good deal.

Caroline Mueller: Colin Pecoraro was wonderful! He was friendly, eager, and enthusiastic...and went way above and beyond to make sure my car-buying experience was as painless as possible. He also took the time to explain the many features of the car I was buying, which I greatly appreciated. Thank you again, Colin!

Earl Webster: The salesman Daniel welcome me as he knew me he shown me around the lots of car that he had said if you don't see what we have here he got seven locations that he can choose from.

Tony Bryant: Enterprise Car Sales Clayton Missouri location provided the best personal and professional service hassle free.

Mitzi Thigpen: The crew at Enterprise really took time and explained to me the process of buying a car. Brandie is a great salesperson and was very knowledgeable about the cars.

Kachiri Boschert: Best experience overall!! Billy was amazing and definitely made the process of buying my car so easy and it was the best experience I have had with buying a car. I cant express enough how excited and happy am!!! Thank You Billy your a ROCKSTAR!!!

Rosalyn Stiles: Courtesy is a BIG deal for me and Enterprise gave me that and more.I couldn't have asked for a better experience.

Donna Bowman: I really had a wonderful experience with Enterprise. Billy is the goat. I applied online because I was at work and advised them of what I would like and can afford. That was nothing but a word, Billy did all the behind the scenes work advised me under an hour that everything was approved. I advised him that I got off of work at 5:00. He said all I needed to do was bring the payment and sign some papers. I got there about 5:20 and test drove the vehicle and from there everything was smooth sailing. I was out of there within an hour with my Blue 2019 Nissan Sentra, which I am very satisfied with. I am truly pleased with Billy and how great his customer service is . Thanks so much Billy and Enterprise

Renee Davenport: Great job! Fast and friendly service. I have told all my friends and co-workers the great experience I had purchasing my car from Enterprise.

Erick Quintero 'student': Great experience. The sales rep was very friendly and didn't pressure for a sale. He was happy to provide the vehicle information, specs, and history along with the CarFax. The price was advantageous and I was able to negotiate a to where I was comfortable closing the deal. They already had a list of small items that needed to be addressed (small cosmetic repairs) and provided a schedule to conduct those repairs. They offered great financing as well. Overall, this was one of the most pleasant vehicle purchasing experiences I have had in my life. Every component in the car works as if it were new.

Tequilla Earvin: Definitely love and appreciate the service every time I step foot into enterprise car sales (Ladue location). Purchased my second vehicle today and the customer service was greatly appreciated. Brandie , Billy , and Dan were so helpful and patient with me and my boyfriend. They took very good care of us and got us a nice reliable suv. We are in love with it and them lol thanks again you guys

Jackie Nelson: My experience was mind blowing!!! Everyone was so kind, welcoming and helpful. Brandie I can’t thank you Enough. I told her my situation, what I was looking for and I came home with an amazing 2020 SUV! She really made my day not only that my children love the vehicle as well. If you are in the market for a new vehicle please go straight here, there are options for everyone and you will not be disappointed. Thanks again to the entire sales team❤️❤️❤️❤️

M&S Nation: I love my 2020 KIA OPTIMA IT IS AMAZING !!!! My salesman Danny helped me get the car I wanted and made it such a smooth transaction !!!!!! If you need a car this is the place to go!!!!!

Kenya Valentine: Bought my car on March 2nd and the transaction was smooth. Billy, Brandon and Bernetta were the best. Very helpful, attentive and professional. This is the place to go for absolutely PROFESSIONAL service. Thank you all for making me feel welcome and working with me. I love my Nissan!!!!

Carolyn Harris: I was feeling a good experience until I found out That enterprise overcharged me by 5,000. My car has had brake problems since I bought it and where every enterprise took my car the calibers were put on backwards I m still puzzled by all of this and whose gonna b responsible for fixing all of this 2017infinity it was 350.00 just to look at it I’m so upset I will not every buy a car here ever again

AunyaTrp Phillips: Very nice customer service, pretty pleasant purchase for a first time car buyer