Best Driver's License Office Saint Louis Near Me

Davina Woods: It was short and to the point.

Janell Irving: The workers were very attentive.

travis spain: I NEVER leave reviews but someone please tell me what is the point of having FIVE windows and you only use TWO. The line was running out the door and they did not have enough seats Highly recommend going to another faster one

Melvin Hogan: If your renewing it's in and out ...😁

Eugene Douglas: Horrible DMV. They do everything in thier power to keep you from obtaining your CDL permit. Worst DMV I've ever been to by far.

Tracy drain: Very helpful staff.

Brenda R Mcpherson: The lady that waited on us was prompt very courteous and very helpful wish I had have gotten her name!

JD Pearson: I mean they’re doing the best they can but Missouri is highway robbery charging all this for registration for a car this too much

Shelonda: Very rude and extra slow. The same employees working here for decades, you would think they were pros and move a little faster. They just opened at 10 and this man already going on break. So why has he been in plain view for the last 10 minutes just standing around. They standing around talking amongst themselves instead of talking to customers. They act like we bothering them. When will they find new help? This staff is the worst and have been for years.

Mark Rinehart: I was in and out in minutes. Fastest DMV I have been in.

Remington Jackson: It was an ok experience for the DMV.

Alex Sun: The staff inside are very arrogant and always feel that the customers are inferior. And it is very unreasonable to advise all those who need to apply for plates to go to another dmv.

Jason L: Got through to a live person quickly and obtained my answer just as fast and very professionally. Super helpful, will call here from now on instead of my local license office (Kingshighway doesn't like to pick up the phone)

Merlin Swinton: Their eye test equipment DID NOT work very well!!!! Employee told me I need to fill out a form, do the eye test at highway patrol, and give her back next day!!! So, what’s wrong with you DMV staff?

Curt Balding: Had to get replacement tags for my Jeep. The staff member named A woman named Nela was very helpful. She told me that since my tags were stolen that the new tags would only cost $8. The police won't even make a report for just stolen tags.

Charles Dary: WORKERS WERE VERY HELPFUL AND SPEEDY. ALL AOK

Joseph Licavoli: Very good

Shannon Wax: Easy to find and nice office.

Alexis Price: Why do I have to go in a quene and the office is supposedly open. I just had a simple question.

Muriel Akins: It's crazy unorganized people everywhere sitting in the halls waiting social distancing in in effect so that's good

scooter inc: The black lady with the short black /terra Cota hair color that does the driver license renewal is rude and disrespectful, could use in-service on public relations and customer service

Mark Lo: Qless made it simple.

QI LI: I believe Maplewood Dmv was the most professional place for processing driver license in St. Louis. This week I drove my friends to Maplewood Dmv twice for renewing their driver license. On Monday, they help one of my friend to renew her driver license efficiently. Today I brought my roommate who has similar situation with my friend to here for No real ID driver license renewal. But the lady who in charge of my roommate's driver license renewal today was extremely rude and sarcastic. They refused to help my friend renew her license and demanded us to contact the Jefferson public line ourselves. And then I brought my roommate to south Kingshighway license office, the lady there only took 10mins for finishing her driver license renewal after knowing our situation.

Jim G: Expect a line.

Melissa Anson: Every government office needs to use this location as a benchmark to being efficient. I live closer to other offices, but still come here.UPDATE: Unfortunately I need to update this review from 5 stars to 2-3 stars. I had the black lady with short hair and black rimmed glasses. I've never had to change my name on my license before, so I read every line of the MO Driver's License website so I was clear on what I needed. The worst is waiting in line and being told you don't have everything you need. This is exactly what happened to me today. I told her what was online and even pulled up the site. Instead of being understanding of the miscommunication, she was extremely short, on edge and dismissive of me. It also seems like he attitude was a complete waste of time because she still issued me a new driver's license. What a shame. I'm not going out of my way to be treated poorly ever again.

Wesley Hastings: Waited 2 hours yesterday for a license renewal, had to leave due to work. Waited 2 hours again today and when I finally got called the woman was the rudest person I've ever interacted with at a business. Responded extremely rudely when I asked how long a Real ID was valid for, then raised her voice at me when I politely tried to ask a question about qualifying mail for the Real ID, told me to "stop being hostile, Jesus..." 0/10 worst experience possible. Find a different DMV in the area, trust me.

julia otto: Best DMV office around. Sharon was kind, professional and said it best - Staff there is a team and works together well.

Daniel Breihan: QLess times and position in queue are not accurate.

Madeline O'Connor: Sharon was very helpful in assisting me with my driver’s license. She was competent, quick, and friendly!

Dan Knerr: Sharon was very helpful and professional!

Zach Dygard: Sharon was very helpful and super fast. I actually enjoyed my my experience.

João Dimas: The lady who was processing my driver’s license application was extremely rude and sarcastic. I can give more information to management if you reach out to me.

William Miller: Used to be good now it's terrible.I am a lifetime St. Louisan and this place has become a living nightmare. You used to be able to go get plates easy peasy. Now it seems like they literally don't want you to liscence a car. Why? Don't know. I tried 4 times with the correct paper work, forms, and TIME OFF FROM WORK to get my car registered for my business but nope. I've wasted hours of my life with these people and I will never be back here. What a joke.

Matthew Evans: Line was very long coming in but it moved quickly. The manager and her trainee were very pleasant and had me smiling the whole time. Made that long line worth it.

Sani M.: Nicest DMV office I've ever been to. Very helpful personnel. Sharon and Emily went an extra step to help. They were both amazing.

Alex Monroe: This is the perfect DMV. They use a mobile app for queueing, so you can walk in minutes before your turn. Brilliant.

Lorraine Frazier: It can get really busy, but the people are friendly, and you can sign-in, leave, and get a text when it's your turn.

Jacqueline Montgomery: This is the best DMV I’ve been to in STL. Every time I’ve been here, it’s always been a positive experience. Every employee here seems to be very friendly, efficient and helpful. Most recently, I’d renewed my tags online (just a couple of days before my plates were due to expire). Almost immediately, I’d received a text message from Lauren at the Maplewood DMV asking if I’d like to pick them up instead of having them mailed. I was pretty shocked to receive such personalized service. I texted her back letting her know I’d be there right at closing time. Lauren was actually waiting at the door for me when I came by to pick them up. This place is the best and Lauren is the greatest❣️

Onur Sarikas: Sharon was able to renew my license very quickly and held my line in place as I had to go home and grab more documents.

barbara prosser: Minimal wait. Easy and efficient registration when I came into office. Friendly and competent staff. Good experience.

Ibrahim Dina: I recently had an extremely unpleasant encounter at this office, and I feel compelled to share my experience to warn others. As a newcomer to the United States, I expected to be treated with respect and understanding, but unfortunately, the staff at this office demonstrated the complete opposite.Upon entering the office, I was met with a cold and unwelcoming atmosphere. The employees appeared disinterested and lacked basic courtesy. I approached one of the staff members with a question, hoping for some assistance, but their response left me feeling even more frustrated and disheartened.Being new to the country, I was not familiar with the imperial system of measurement used in the United States. When I asked the staff member to provide me with the conversion of my height and weight from centimeters and kilograms to inches and pounds, I was met with a harsh and dismissive response. Instead of offering help or understanding, I was reprimanded for not already knowing this information, with the staff member emphasizing that I was in the United States now.The lack of empathy and unwillingness to provide any assistance was shocking. I had simply intended to check some information using Google, as any reasonable person would do in today's digital age. However, instead of offering any guidance or understanding, the staff member's disrespectful behavior continued to escalate.To add insult to injury, when I attempted to show them a bill with my apartment address for verification purposes, I was abruptly cut off and asked to leave. It was an unnecessary and unjust reaction, considering I was only seeking help and clarification.My experience at this office left me feeling not only mad but also deeply saddened. As a newcomer to the United States, I had hoped for a warm welcome and a positive experience with the people here. Regrettably, this office failed to meet even the most basic standards of professionalism, respect, and helpfulness.I strongly advise anyone in need of assistance to consider other options before visiting this office. It is disheartening to encounter such disrespectful and unhelpful behavior, especially when seeking guidance in a new country. Let my experience serve as a cautionary tale, urging others to seek out more welcoming and supportive environments elsewhere.

Reginald Pierre: *Horrible, cramped, overcrowded seating area*Inefficient numbering and servicing system*Inexcusably slow and delayed processing*Zero transparency or ability to ascertain how long your wait will beYou will lose far more time than you should if you come to this location. Unless you have nowhere else to be, you will be late.Honestly, avoid this site if you can. Possibly the worst location in the city or most definitely in the running

Michelle: First and last time visiting this location. The women that works here are not pleasant and rude. Nobody smiles or no friendly greetings from the lady at the front window to the back window. I don’t understand why are you working at the dmv if you don’t want to deal with the public! Management definitely should do something about this!

Eun-jin choi: I have never seen grumpier people than this dmv ones. I genuinely wonder why they keep working there if they are that mad and stressed. It would be better for everyone if they find a better job which makes them happier. Hopefully they realize they are not the only ones who had a bad day.

Mario Feldman: These people probably hate their jobs. Extremely rude.

Douglas Eller: I was reticent about the Lindell DMV because of all the bad reviews I read, but, even though the small place was packed, the staff there was professional and helpful in my effort to renew my driver's license in spite of me failing the vision test first time around.

Ron Bizzle: Just needing to pick up a drivers manual (for a friend to study for Class E license) but with all the negative reviews posted about this location.....I will avoid going here.....for sure.

Curtis Bradford: DG4200- is a very helpful person and she has a positive attitude very good experience today

Alex Roberts: This office continues to deliver the best DMV experience I've ever had. Friendly, direct, and if you don't have what you need, they'll help you figure out where to go to get the additional documents.

Rachael Williams: Awesome customer service from Taylor she held the door for me was very pretty and polite she smiled and was very happy

Merlin Swinton: Rude employees!

Ms J 504: Very rude ! They make you feel like a criminal. Go in the county !!

Jae Wilson: I’ve called this place multiple times to see if they’re open, and have yet to get a response instead I’m being asked for an access code, each time I go here they’re not open but google is saying they are don’t waste your time

Puskar Bhattarai: The worst ever DMV experience ever. I recently moved here from another state. Just to switch to the Missouri title, I went there 5 times. They don't give the information about the documents properly. When asked, they present you a piece of paper and when asked some questions for clarifications, the lady in the counter keeps on yelling " Everything is right there on the paper". I have never seen such rude behavior by any staff anywhere in the US. Right to information is violated there coz you can't get the information clearly there.

Aaron Langston: This location is awesome everyone there is very helpful and understanding 😃😃 thank you

Sheikh Parveen: They are horrible. They are incapable, do not know their job. The worst customer service I have ever experienced in my life. Such incompetent staff should not be allowed to work in government office. I had all the required documents to apply for learner permit but these people were unnecessarily asking for additional Documents so that they don’t have to work and they can enjoy their food and soda . Manager is extremely incompetent too. After all the explanation which they ignored . I went to 4628 Kingshighway DMV, they issued the permit within 10mins on the basis of same documents which Lindell road DMV didn’t accept. This office should shut down for their unethical performance. They never answer the phone calls too. I’m giving 1 star as there’s no option for zero. PATHETIC

Harshad Ingle: Definitely, the WORST DMV office in the city. The staff is extremely rude, insensitive and you'd be lucky to get a straight answer from them for anything. You are better off going to another DMV office in the county, especially if you are an immigrant this DMV office does a fantastic job to make you super uncomfortable and not shy away from making rude comments. The city will be blessed if this office is shut down!!

Sanderlla: In case this location didn’t know…USA has more than one language. Had I not been with my friend I think the treatment would have been worse. They have ZERO customer service skills. ZERO patience with foreigners(probably anyone). ZERO empathy. I applaud foreigners. It is not easy to be in another country , trying to get acclimated. You will waste your time going here. Ended up going to maple-wood. They worked the lines , didn’t seem like they had an issue with working.

Ruishi Zhang: Terrible place and terrible staff result in terrible experiences.

Noah Bahary: Awful place. Rude service and extremely long wait times

Ulysses Smith: This place is full of incompetent people. I came in for a drive away permit and the lady literally said I needed the car registered in my name first. Like if you just think about that for two seconds that means I wouldn’t need the permit! People are really letting brainless individuals work in government facilities and have the nerve to argue with you. Thank god the manager at least fixed the situation but I would’ve wasted thousands of dollars depending on those idiots. 🤦🏽‍♂️

Tonia Townsend Maloney: This is the only DMV I go to anymore. Everyone that works there (including security) is friendly and helpful. Their procedures for getting people in and out are effective and they always strive to make things better. I would recommend this facility to anyone in the area who needs the services of a DMV. It’s clean, efficient and a friendly atmosphere with wait times that are minimal.

Michelle Evans: Excellent experience, service was quick and the staff were pleasant and very helpful. I will definitely return

Charles Mister: Love going here to get my I d and my driving license

64dynamic: Professional and effient. Very pleasant staff

Annette Jones: If there was a negative number that I could give that is what I would give this place. Definitely need to work on better customer service and informing people that the waits are one and a half to 2 hours possibly longer, I don't know at that point I left. I will never visit this facility again ever. I'll stick to Belleville.

MaryJ Wanna2: Not too màny cars there but was told at ten am I would not be àble to get in until after lunch. Wasn't àble to wait four hrs so couldn't go

M K: If I could give a negative score I would. Waited outside for over an hour to be seen. The clock hits 4:42, so I go in to make sure I can be seen the lady says she’s making call backs now. She calls me back within a minute and tells me I can’t be seen today. I spent almost 2 hours waiting just to get nothing accomplished. Definitely needs better and more empathetic workers.

Ronnie Edwards: God bless and be safe

Jay Perry: Horrible service rude disrespectful security guardsUnprofessional staff for a secretary state office just go to Belleville or granite city offices to avoid problems

Tina R: This place was great! The employee's were friendly and professional. I was told by the facility in Belleville that I needed an appointment to get waited on. The place had one person being helped and the other employees weren't doinganything. I was also told to go to the other facilities for same day service.... ridiculous!

Kora Koraa: Thank you. Long wait but once i got in it was fast and easy.

O N E S C A R Y A P O T H I C O N B O I: It was pretty good. Great DMV to go to.

Drake Marshall: I tried calling sat through the whole beginning of the message it rang for about 2 minutes and then they hung up on me.

Ko Boy: This place is HELL. All of the ladies in this office has attitudes all the time. NO matter the time or day you go in there its always tension in the air.

Mandy G: I went to this location at 4:40 pm on Tuesday 5/17 to register my car. The lady that sits at the door told me that I had to come back tomorrow. She said that they close the door at 5:15 pm. I looked at my watch and told her that it was 35 mins until. All she said was that I could go to the Granite City location. I asked her if they stop taking people 35 minutes before as well. She said, No. They close there doors at 5:30. I said that I don’t want to drive there and they close early too. The Granite City experience was awesome. They need to teach this location a few things. They close their doors at the appropriate time.

Joseph Watt: Went to the facility 3/26/22The lady worked in the lobby was very rude. And told me their are other facilities. She took my name and number and told me to wait in my car. I left and went to Granite city and got waited on and my phone still hasn't been called in East.st.louis. I will never go back to that facility.

Littlest-Lapin: Horrible horrible HORRIBLE. So sloooow. Been waiting for over 2 hours and they won't give an estimate as to how much longer you have to wait. But they I guess they have to maintain the reputation of DMV's being slow as slugs. Trashy location.

Tanisha Cook: Very Ghetto, staff very loud when trying to take any test on the computers that is sitting right at the door you are distracted by all the noise that the DMV worker and the security guard is making. Then when asked to close the door they act like they don’t hear you. Staff is low no one wants to work. I do not suggest you going there if you need to take any kind of driving test.

Scott Greig: Got there at 11:40a on Saturday at the East Stl office and was told they aren't taking anyone else for the day. There wasn't hardly anyone in there and could have easily been seen and been gone by noon. Only needed an ID and had all my documents. Ridiculous!!!!

Gayle Mofilco: The staff at this office are outstanding! They were clearly understaffed on a Saturday morning (June 3, 2003), yet they were efficient, courteous and very helpful to a handicapped woman who had been called before me. I promised them a good review because they are awesome.

B.J. Duke: Today 6/2/23 these people were rock stars in the face of misinformed and unprepared customers and of course it was not the customers fault but the DMV team. This is a thankless and high pressure position and environment that they function in and no wonder staff get burnt out. The hourly rate $18.50 should starting pay and employees can only grow. SHAME ON MISSOURI CITIZENS! GROW UP AND SHOW SOME COMPASSION AND GRATITUDE.

Michelle Collignon: AMAZING! Eyrene, Veronica and Jessica are the BEST! No one wants to go to the DMV. However, with these three ladies it was wonderful! I bought a brand new car and the dealership put my address incorrectly on my Title Application. Veronica was so kind and told me exactly what I needed. She also put me back in the queue since they were extremely busy.I had to go back to the dealership and get new paperwork.When I came back, Eyrene took care of me right away. She not only took excellent care of me, she was so nice and pleasant.I know it can’t be easy working at the dmv. There were crabby customers and all three ladies had respectful customer service to each customer.Eyrene gave me great news! Since my address was incorrect, when she did correct it she told meI was getting $600 back because of the address change being in a different area.I can’t say enough about these three ladies. I know being short staffed and constantly busy is not easy to maintain excellent customer service. These three are such a breath of fresh air at the dmv.

Thomas Schulze: Always a good ecperience!

Don Sextro: Time to renew D/L and so I arrived around 2 pm. yesterday. Registered for spot in line on the computer screen as I entered office, its a little under the radar, but it turns out to be pretty ez. Expected a wait but was surprised by delightful staffer who was joking & pleasant. We completed all checks & eye tests in about 10 mins. Wait was 1:30 but didn't seem as long with first class treatment. Highly recommend this office!

Jason Keilwitz: Short time to wait and quick and easy

David Gaut: So pleasant, and this is a DMV office. After getting fed up with the office closer to home, I decided to try another office. It was a world of difference, with polite personnel.

Matt Ikemeyer: Took 2 hours to get my tags. Manager kept disappearing. One new employee spent a half hour cleaning and sweeping. 30 agitated people waiting with no explanation. Couldn’t have been a worse experience. Doesn’t matter because nothing will change.

Austin Johnson: Awful employees not willing to help with anything - did not have title for my car (never received) and rather than let me have a form to apply for title I was turned away and told I needed to print it myself and bring it in

Tom “VernicusCorpse” Gowen: This is THE example of absolute power currupts absolutely. The one service rep keeps telling us its her job to yell at people all day, its not my problem that people wait to saturday to come in. If this peaon was in any industry besides goverment service, and she didnt have the power to keep us legal, she would never have a job! This is the kind of person that makes all government look bad. I yelling especially at the old folks and people who clearly had english as a secind language. Those poor souls tried to get an understanding... but the just walked out after her intimidation.

Mike Kilian: This is one of the layers of hell. 3 hour wait, one person doing all tag renewal. Don't go here if you can go somewhere else. Not sure if anywhere is better

Cory Lenz: Renée was great there, texts about line placement was also useful.

Beverlee Maschek: The worker was very friendly and courteous. We needed a disability placard for my husband as his Neurologist wanted him to have access to handicap ♿️ parking

Aimee Soboleski: Renee at the South County License Office handles customers like a boss! She is extremely friendly and very helpful. She got everything processed quickly and accurately. I was in and out within minutes!

Erin C: DO NOT WASTE YOUR TIME. I sat for an hour to wait my turn after only having one employee working. She kept telling people how they have no employees. Finally when it was my turn she lied to me when I asked if a plate renewal or transfer was cheaper and she said renewal. Later I find out that was a lie. She then refused me after I told her I didn't have my most recent personal property tax receipt. Turns out I don't need it if I'm transferring but she failed to tell me that. Oakville office earned my business. They have several people working and even a person at the door checking your paperwork before you sit and wait. Only waited 15 minutes there. Also they might have more employees if they paid more than $12 an hour. White Castle pays more than that.............

H. Oldham: This location is great. Particularly was impressed with Faith Page.

Eric Quach: Old man there was absolutely rude. Not only did he actually talk like the sloth from Zootopia, but looks down on you when you're talking or asking questions. He didn't even hand me my papers back and just tossed them at me. I'm sure the other associates seemed fine, but this guy has to go. Horrible experience.

Tamika S: I went in at 4:30 and they didn't get to me till right at 5 p.m. which is when they close and I was there to get a new license picture and the guy snapped the photo and processed it and when he let me look at it it was too late to change the photo. I felt like if I have to keep this picture for 3-6 years it's least let me see if I want the picture or for him to take another picture.

Stephanie Parker: They took people out of order. We spent two hours sitting in hard chairs. For five min at window.

Kickett Korporation LLC: Took too long. Everyone is on lunch at once. They need to hire more people. Only two people working. 40 people in the lobby

Richard Bean: In and out very very efficient staff!! Lindell and s. Kingshighway you'll be half a day trying to get a simple registration...

Allen R.: Robert helped with three items on two vehicles today. He did an awesome job!!

Cynthia Buatte: Thank you David for all your hard work. You are very kind and patient in a job that can be very thankless. May the good Lord bless you every day you get out of bed. Keeping you safe every day you set foot into this office.

K H: Sam is great! Fast friendly service

Gerald Albright: Fast and very helpful

shannon oliver: David

Atah: David was great service

Ashuntis Walker: I had an wonderful experience today. My representative name was Logan

Debbie Hester: Sam was awesome. Wait time was actually short.

Laurette Graf: Kim made this visit quick and painless. She was a refreshing happy face in an otherwise chaotic world and it started my busy day on the right foot.

Daniel Green: This DMV Office has been prompt and helpful in my experiences. Today I went in and waiting approx 20 minutes, which is what the greeter projected when I arrived, and was helped by a very pleasant young lady named KIM. Thank you for your help and patience, KIM!!

Mohammad Noori: Very respectful, quick and very professional!

Mike Cunningham: Logan was very efficient today!

Azra Schmidt: Great customer service from Sam!

Bette Glynn: 3rd one in this morning 1st one out total 2 minutes. Nice

Chris Meyer: Robert was extremely helpful in my visit to the Bureau this afternoon. Was pleasantly surprised with the experience I had today!

Ahmed Noori: Sam The best

Rebecca OBrien: Friendly staff, was in and out

Josh Massey: Robert was awesome!

Heather Timmings: Sam was very friendly