Best Carport And Pergola Builder Saint Louis Near Me

Al Knauber: I called Outdoor Living Inc. to see if someone there could assist me with information. I spoke with Blake who, knowing that no sale would result for Outdoor Living from the time he would invest in me, solved my problem. I needed to be able to identify the manufacturer of the wire railing system on my deck so I could order new parts. Without these parts, I would be facing a far more costly project. Blake asked that I send him photos of the railing system and advised me later that same day of the information I so desperately needed. I am highly impressed with Outdoor Living and would not hesitate to engage the company for services were I living in their service area. That Blake would make such an effort is, I believe, evidence of the high quality of customer care and service that Outdoor Living provides.

lori goebel: Positive:ResponsivenessGreat customer service!

Michael True: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueSuch a great company! Honest, friendly and professional!Service:Porch construction

Joseph Duvall: Positive:Professionalism,Punctuality,Quality,Responsiveness,Valueminor concerns were answered immediately--even at night. Workers were courteous, and left everything perfect when they left. Had gotten three bids for new deck. They were the least expensive, but their work was top notch. Really delighted with the whole experienceService:Wood deck construction

robert senf: Ordered about $7,000 of aluminum railing. I needed 2 additional stair rails. They quoted $150 total and then charged me $257 total. The sales guy G. Heaghney claimed tsome BS hat they were $150 each and that he was giving me a 10% discount. . It's simple math and it still didn't add up. I would seriously consider the place right across the street; Wholesale Siding Depot. They carry same stuff and a lot more professional.

Kevin McClure: Great source for all things related to outdoor space construction. Very knowledgeable staff.

Eric Krumm: My wife and I purchased a fence from them. The sales person Dave was great! He even came out to our house and measured before “snowmageddon” earlier in the year. After the job was finished we had used a little less material than planned and he sent us an updated invoice for the lesser amount immediately. Very impressive!When getting the fence installed, Jeremy and his team were extremely helpful and communicated at all steps of the install. They continually asked for our input when we had decisions to make. They gave guidance but ultimately they anted to ensure our fence was what we wanted.We were very impressed with the customer service and would recommend them to anyone!

Mike and Sara Ballard: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI just wanted to stop in and give a good review as everyone treated me great here and did their best to explain and instruct me on how to do a great job on my own. Excellent supplier. Skip Lowes and Home Depot and get professional help from those that wish to see you succeed. Thanks Guys!!!

Daniel Naumann: Outdoor Living did an amazing job replacing our old deck with a new deck. We are very happy with the end results. I highly recommend going with them for building a new deck.

John Krakowski: Outdoor Living built us a beautiful deck. Our local Ballwin building inspector gave the crew high marks for their compliance with code. A few issues arose after completion of the deck due to settling (as opposed to workmanship) and—after a delay—Outdoor Living addressed the situation. The owner was very helpful!

Monika Rubacha: Perfect fence/deck building experience from start to finish! We dealt with Blake, who was an absolute pleasure to work with. He answered all of my very unintelligent questions with complete patience (this was our first time building a deck/fence so I was full of questions). He made design recommendations which fit our budget and worked with us to get our contract signed while we were still living half way across the country. He also provided very realistic timelines. Our fence happened to be ahead of schedule and our deck was pretty much right on schedule, even though it was a six-month wait. We’re very happy with the end products. Well worth the wait!!

Laura C: Jeremy and John supported our front porch rail and column replacement. The company and our crew were incredibly responsive and communicative from the project start to finish. The problem solving and craftsmanship to match current products to our previous style and achieve a polished look was met. We couldn't be happier with our experience and would highly recommend them for a future project.

Kenneth Horseman: 0 stars. I noticed many good reviews from several years ago. I sure wish I had that experience, I guess things have changed. I contracted outdoor livings solutions with Rick Miller to build a deck, patio and fence. My wife and I were very excited to have this project completed. We live in a new home that has a wooded bluff in the back. We are worried about our very young children and our dog somehow venturing out there and getting hurt. Rick assured me that our fence project would start in February, maybe even January if everything went smooth and weather cooperated. Fast forward almost 6 months, they've almost completed my deck. They refuse to do the promised finishing touches up to their standards. They have no timetable to finish the concrete pad and now tell me their fence crew is 4 months out. This is after telling me my project would start next week for several months. Upon telling Rick this was unacceptable, he flew off the handle using every profanity there is and even threatening physical violence. His daughter Lacey works for them. Her attempts to change the subject to make things personal and fabricate conversations are pathetic. If you want to wait more than a year, overpay, have a bunch of workers who smoke, drink and potentially use drugs on the job, have them wreck your yard and leave a huge mess hire this company. If not, feel welcome to contact me. I found another company to do better work and they completed the job in less than a week.

Johnny B: Critical:Professionalism,ResponsivenessMade arrangements for an estimate.After a week called and left a message for Bill to get back to me.Three days later I called again and made arrangements with a second sales person.Same outcome.I guess they must have a pretty big workload. Here we are a week later and still nothing.

Linda B: I was apprehensive about hiring a deck builder after a horrible experience at our previous home. Four years after buying our current home, we took a chance with Outdoor Living. It took five months after our bid to actually get the job scheduled and the builders out, but it was worth every second of the wait -- what a beautiful deck, what a wonderful crew, great follow-up, etc. I just can't say enough good things about this company and our experience. Thank you thank you!!

Gina Studer-Hunt: Good work overall. The good quality vinyl fence they installed (10+ years ago) still looks great. They adjust the gates when necessary (2-3 times) with no complaint.Recently they installed Tiger wood decks around out house. Also good work. And lovely to look at.Post project clean up tends to be my only comment about the work crews.

Susan Durham: The fence is great! Thank you for all of your help and hard work. You were super accommodating when our contractor waited to finish putting the sod in our backyard & we really appreciate that. Our dogs say thanks too!!

Randall Shekell: Very informative on phone.

Kurt Valdez: Highly recommended! If you are planning to build a deck (or any products/services they provide) Outdoor Living is the company to use. I had them build a vinyl wrapped composite deck on my new house a few years ago. I was able to go in the store, pick out the material I wanted and received a competitive quote. They are a reputable, honest company and they are here for you even after they have completed your project. I had to call Dave a couple of times since they built the deck to ask questions (about pouring a patio under the deck, etc.) and he always gets back to me within an hour. I called them a month or so ago because I noticed some water getting in to the basement, I called Dave and he sent Darren out to take a look. He looked around to explore the water issue, agreed to take care of it and while he was here he noticed some white deck railing pieces were just starting to turn off white. Even though it has been a few years since they built the deck, they sent out a crew a couple of weeks later and completely fixed everything! They are great to deal with, their prices are competitive and they absolutely stand by their product!

Mary Ginocchio: I can't say enough positives in my experience dealing with Outdoor Living.I was given a wide variety of products to pick for my deck, being given the pros and cons for each product. The materials arrived on time and the work was finished in less than a week, from teardown of the existing deck and staircase to completion of a fabulous looking deck. The young men who worked on the deck were polite, pleasant and most helpful. Rick even came out to paint a section of the original deck ( not included in the estimate) so I wouldn't have to climb a ladder and do it myself.If you want your juob done right with no hassel, call Outdoor Living, Inc,