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1. Advance Auto Parts - Gravois Park
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· 324 reviews
3510 Gravois Ave, St. Louis, MO 63118
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Matt Carlson: Fast and easy service
Dawn O'Neall: I recently visited Advanced Auto Parts at their 3510 Gravois store and had an outstanding experience. I needed to replace my car battery, but other stores in the area had turned me away. However, Gregory Page, the manager at this store, went above and beyond to ensure that I received the service I needed.When I called, Gregory quickly checked the stock availability of the battery over the phone, which was a great help. He confirmed that it was in stock and I brought my car in for the replacement. Gregory changed the battery quickly and with a positive attitude, even though he was the only employee available at the time.I was thoroughly impressed with Gregory's exceptional customer service skills and professionalism. He made the experience memorable and exceeded my expectations. I would highly recommend the Advanced Auto Parts store at 3510 Gravois for anyone in need of automotive supplies or services.Overall, the store has a great selection of automotive parts and accessories, and their staff is knowledgeable and friendly. I will definitely be visiting this store again in the future, and I highly recommend it to others. Thank you, Gregory for a fantastic experience!
Anita Deihk: I think something bounced up into my undercarriage
Eddie Jackson: Great people who work there on Gravois always friendly
Doyle Kirkman: Great service
Donald Endicott: Charged my battery for free.
Hussam AL rasam: Bad service and rude staff
Dale Cannon: Courteous service fast and reliable and knowledgeable service workers
Johnson Lancaster: Stopped in to buy some synthetic 5W-20 engine oil for a car I recently acquired.
Sair Khan: Worst employee. Went there for 1st time and will never go again in my life..
Tammy Eddy: Quite often get someone that doesnt no what am asking for
D Carty: I get ok service here, but every time my husband goes in, the employees are so rude. ugh....
Malcomn Roach: Great place to get car parts
Take The 5th: UNPROFESSIONAL security. This location is already in an area that can be pretty sketchy. Open air drug sales are common to see at both gas station across the street and in advance parking lot as well. Advanced security seems to have no interest in deterring any of the “business” happening on their lot. A group of people none of whom I saw ever enter the store or working on a car, seem to be free to gather with random cars pulling up and away every few mins. Can not recommend anyone concerned with their safety or their possessions to visit this store. Especially anytime from noon until they close.
Angie Kritz: Good service fast check out!!
Bianca “Supergirl27” Phillips: Nice 👍 ppl
Robert McClain: The security guard claimed to have remembered me from a visit TWO YEARS prior and BANNED me from the store on the grounds that I was violent with the staff and fellow patrons. I left, didn't go back. Bye bye, get a new guard. Thanks.
SisMGT: *UPDATE INFORMATION*I WOULD LIKE TO UPDATE MY POST. THE COMPANY TOOK CARE OF THE BAD PART. NO MORE ISSUES.Terrible I will never buy parts from this part store again. They sold us a bad part. If i had away to give no star I would have done it! Then we went to another one of there stores and they tried to give us a beat up part as a new replacement part.
Jacob Burch: Good luck getting your warranty honored without the original receipt. Stores not linked and even if you go to the store you bought it from chances are the put it in wrong or it doesn't show up.
Clare Lynd-Porter: What a rainy, frozen day! And Greg of Advance Auto Parts is fantastic. He is a major multitasker - helping all customers quickly and courteously. What a nice guy! He quickly helped one customer while pulling on his coat to help me put on my wind shield wiper.
Larry Eaton: Reyes was great! He gladly installed my new battery and got me on the road quickly!
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2. Advance Auto Parts - Boulevard Heights
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· 286 reviews
6216 Morgan Ford Rd, St. Louis, MO 63116
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3. Advance Auto Parts - St. Louis
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· 71 reviews
2665 Scott Ave, St. Louis, MO 63103, United States
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Antoinette Curtis: Usually I don't have any bad posts or bad experiences when it comes to this Advance Auto but this one particular day was just a hot mess and I felt it was my duty to report it. Also the night before I had a check engine light on they told me they couldn't check it cause it had gotten dark, and ai believe it was only 6 or 7 pm and I read one of the other reviews and I believed they actually helped this guy needless to say only difference was the color of our skin, but that's just an observation,. First off all the men behind the register had unwarranted attitudes maybe they didn't like the way I looked., anyway needless to say they had very questionable customer service. I was cleaning my battery in their parking lot and no one offered assistance except one of their delivery drivers and I felt that was really odd considering that I do a lot of business there and also they had no customers during the time I was there coming or going for at least the past 3 hours and I spent four of them in their parking lot trying to get my battery back in the car now a couple of customers that they did have told me unless I was a young hot blonde I was never going to get service from them anyway and I find that very disturbing. So if you're a woman just make sure you bring someone with you so if you can't get the job done on your own you have somebody there to help.
Daniel Barnes: Dropped a battery off, didn't get a call back but I called. Said it was bad. Came back in, showed receipt of it being only 11 months old and swapped it. Easy peasy.
Steven Page: Excellent above and beyond service from sales associate Samantha Campbell.She is a credit to the company, and I highly recommend the Morganford Ave location
klio Williams: Routine maintenance, good stuff.
willie jammer: Very convenient for City/South & Downtown.
Mr. Steeler: Where to buy parts No Big Thrill about it great customer service
Robert Simon: No question Advanced is the best. 100%
teresa jones: Comster services really helpful I love it.
James Washington: New vehicle parts...
Henry james Kathmann: Right parts to finish the job
Daniel Watson Sr: Fast, efficient and knowledgeable about products
mikecollier80: Great and fast service
Latanya Jones: Love it clean organized and have a low profile
Buster: overpriced on their batteries compared to everyone else and they were not extremely nice to have that phone call asking for a price on a batteryI ended up getting my battery from a O'Reilly's they acted like they actually wanted the business
Ricardo leal sanchez: Excelente atención gran stock de repuestos
Rich Kollanda: Broke down on the Pennsylvania turnpike they were the closest place for miles away... Also 2nd place we call for parts... The young lady was very helpful kind and courteous and located are part... Thank you...
Nathan Ralston: They have auto parts!
Ankit Vishwakarma: Nice place to pick spare parts for your car.
T J McKinsey: Sorry I don't remember his name. I came in at closing time and he helped me with my check engine light. Turned out to be the transmission x3. Yikes! I was 8 hours from home! He was helpful and calm as my anxiety level was rising. Thanks so much.
Caitlyn W. (Caitlyn W): Easy to find and they replaced my battery for me. I was able to purchase my battery online and was given a 25% off coupon. Will definitely return to this store!
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4. Advance Auto Parts - Bellefontaine Neighbors
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· 271 reviews
1260 Jennings Station Rd, St. Louis, MO 63137
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RICH NISE: The personal there were all very down to w, professional, friendly and helpful.
Felecia Harper: Staff was helpful and courteous. Tony helped solve an issue and get me the correct parts. No long lines to get waited on. Great service.
Kings Acquisitions: Slow workers. Slow line and they don’t care multiple people waiting in line just to check out and there over 20min wait. Worker at counter working with customer that doesn’t know what they need Should have them step to the side and let other check out don’t hold up line for over 20mins and when something was said to them about this they came up with an excuse they didn’t get customers checked out they just put stuff down and walk out the door
ms stockard: Ken & Rick, thank you both for ensuring that I had an awesome customer experience! Your competitor up the street couldn't help me because they lacked the knowledge and equipment, and was therefore not able to resolve the problem with my car battery. I should have come to Advance Auto Parts in the first place. I will from now on.
Shauna Lee: Employee showed concern for my problem and went out of his way to be sure that I was doing the right thing by doing a diagnostic test on my car. I appreciated that, most employees won't offer and are hesitant if asked. He deserves a raise for going above and beyond the customers expectation buy not just trying to sell a product.
Karma’s Countdown: Arrived at the location on Jennings Sta. Rd. /Hwy. 367 at about 3 minutes before opening, on the morning of 12/17/22. The door was locked, but the young lady working immediately unlocked the door instead of making me wait out in the cold. She was a dark complexion young lady in her 20’s with braids. I only mention description because I forgot her name, and hope she gets her recognition….She was very personable, and didn’t hesitate to go and check my diagnosis for a check engine light that was on. We both smiled that the diagnosis wasn’t anything serious, and both went on about our day…It’s getting rarer and rarer to find good, personable customer service these days (especially from younger people), so she was a breath of fresh air……We often write reviews for companies and their bad press….We should also write reviews for the good workers as well. Good job, young lady.
Luke Lore: Employees are extremely helpful when asking questions
Fonda Young: I was assisted with no problem and was given help when asked.
Steve Emery: Quickly directed me to what I needed. If you need what they have, I would go here over O'Reilly.
Business Specialist: Great customer service
Alicia Davis: Very knowledgeable very friendly
Phyllis Brown: My husband called before going and employee said they had part over the phone but when he got there no part to be found. Not surprised..worker seemed like he didn't want to be there and wasn't very personable. Wrong job my guy...
Velma Cody: I love the product than any other
Jason Smith: See Mr P he's the man (if ya a commercial account) 💯💪🏽😎
Terrence Sennie: My number one store for all my auto parts needs, but here I come Napa if it doesn't work out, lol...
John Gregory: It was perfect as always!
Allie Rodgers: Store always closes early. Ordered parts online went in to pick them up at 7:30 on a weekday and the man said they were closed. Highly disappointing to waste your time going to pick up an order they had ready and the stores closed an hour and a half in advance.
z__REV__z: why would you put 730 on your door if you’re not gonna open them went there at 740 today nov 22 doors closed needed to be at work by 800 Thanks for nothing
samuel jefferson sr: Very Professional Staff today.. The young lady gave me a reason to shop there instead of Auto Zone 2/14/22 approximately 5pm
Charles Hampton: Pleasant experience
Peter Parker: Faster initial service than other stores, same quality products
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5. Advance Auto Parts - Mehlville
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· 179 reviews
3018 Telegraph Rd, St. Louis, MO 63125
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John Brumit: Great place to stop in a hurry
Austin Christensen: I like advanced Auto. They have helped me several different times by having hard time find parts, other places didn't have in stock.
Pinhead Larry: Never again will I rent a tool from this location, I was needing a brake bleeder vaccum pump and was given one that was deffective. When I went to return it to the store I was accused of breaking it. Bottem line, Before you rent any tool from this store make sure to check it over to see if it is deffective before you leave the store because the employees here do not check it. Luckily for me they gave me my deposit back
Tracie: The guy had a hurt back I guess but there was someone else there that could have helped and did not come out till after I left. Would not go again.
Russell Johnson: Very good service
Stacey Loveless: The fella behind the counter was knowledgeable and quickly got the correct parts for me while being friendly and accurate. And not the most expensive parts either
rich bauer: Awesome
Shelly Finn: They helped me get my air conditioning going in the nick of time.
matt forchee: In and out in a few minutes...friendly staff.
Justin Bisher: Staff was lazy and disinterested.Called and asked if they had a delivery driver and they did. Car was half a mile away with a dead battery, so I walked to buy a new one and asked the delivery driver to drop it at my car so I wouldn't have to carry it. He said no and went back to playing on his phone
David Kleine: Prices are too high
Amy Yan: The guys here are very helpful. I told them for their extra effort they should get commission on sales. They said they dont. They said they get a small kick back if the store does good, however the store on Telegraph is one of the few stores that doesn't get much business. I think that is unfair. These guys are showing up for work, doing their jobs, and going above and beyond with customer service and they can't get commission on a sale? If you want to help our community and our locals then go into this location and tell others to go into this location so that these guys can get a small kick back from corporate for having higher than normal sales. Help the guys that deserve to get paid bc they showed up and have exceptional customer service!!!!!!!!
dion eiche: Knowledgeable people nice clean store
D Ken: Stopped by got my parts fast and was able to install them just as fast. The staff was also knowledgeable on how to find my parts, due to my lack of knowing what size items I needed, with ease.
Patricia Hinkler: They are a great at service and helping on fixing parts on cars
Nathan Mitchell: Fast and helpful service
Sanell: Jonathan and Conner helped me install a new battery in my car asap. They did a great and professional job. This is my main auto parts store for now on!
DuBB Wire: Anthony (I think) saved me about $500. I searched for keyless entry repair, replacement, everything, stopped at AutoZone and other places nobody knew anything or anywhere that could help me So when I walked in the store and Anthony corrected me *Key Fob* quickly checked his pc, found the box, examined the type, opened the box, read the instructions and made that sale so easy. From $500 factory replacement to $24.99 replacement. Glad I have a Ford, best aftermarket products but even more thankful for KNOWLEDGEABLE, ENTERTAINING salesmanship he displayed. Actually everyone in the store was both helpful, knowledgeable and light on their feet. Should I drive across town to go to this particular store or are all of their stores like that?
Cory Grone: Way better than auto pone
B Hermann (BH): Employees are always helpful and have needed parts or items in stock. Convenient location.
Albert Ogent: Advance Auto Parts did a nice job of testing the car battery showing me the results and then replacing the battery in less than 30 minutes. Would recommend for small maintenance repairs.
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6. Advance Auto Parts - Mehlville
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· 160 reviews
5196 Lemay Ferry Rd, St. Louis, MO 63129
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7. Advance Auto Parts - Crestwood
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· 78 reviews
9901 Watson Rd #159, St. Louis, MO 63126
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Jeffrey Walker: Had the door clips I needed to put the lower plastic piece back on my car, and saved me from paying the high price at the dealer.
Michael Ayres: Friendly helpful service and install of a failing battery. Great help!
Tim Reed: Great customer service!
Michael K: Justin is very helpful and knowledgeable
T Molla: Helpful staff, friendly and had what I needed in stock.
C Pope: We stopped on a whim to get a replacement steering wheel cover for my wife's 2013 Tahoe. The one she had had gotten pretty ratty. They had a nice selection and the employee was very helpful in directing us to the ones that were the correct size for her vehicle. I've been in this store before, and it is always a consistently good experience. They always have the things that I need for my vehicles. I can recommend this store with confidence.
Steven Moore: Walked in and needed to use the restroom.I was informed customers could not use the restrooms .....So ,I checked a few prices and left .I will not patronize places that do not have public restrooms . I was wearing a mask .
Elizabeth Novak: Was having issues with my lights flickering and car running rough. Thought I would get the battery tested, just to try to fix the easiest thing first. After I described the issues the guy behind the counter said it was the alternator. The alternator was replaced a year ago I say, he replies it's the alternator. He obviously wasn't even going to listen to me or test the battery. Walked out and went down to O'Reilly were the guy was super nice. He tested the battery and guess what it was shot. Replaced it and my car runs great now. You're lack of customer service has lost my business.
Barbara Inman: Got what I needed
Dan Pizoni: Rude customer service
Jack Bischoff: Crestwood location is full of helpful employees
JB Floyd LeadValets: A little crooked in their dealings
scooter inc: Always very helpful.thank you ,thank you very much
Richard Spangler: Very helpful and friendly. Checked my charging system right away and sold me a new battery. In and out in under 5 minutes
Mark Arnold: Always friendly and helpful. Usually have what i need or they recomend me to a place that does have what i need.
Dan Parish: Fast and friendly
Javier Terrazas: Great phone service and great counter service.
Rick Myers: Great helpful crew. Well stocked for a smaller store.
Oscar Wright: The Crestwood store was great there a mean at the same Charles rock road store
E.M. I.: Great Parts Store
Terry Hudgens: They did not have what I needed not sure they make it
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8. Advance Auto Parts - Spanish Lake
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· 179 reviews
11050 Bellefontaine Rd, St. Louis, MO 63138
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Robert Bowers: Order was completed
Darnell Harris: Always friendly, work with ya all the time,still the best n town
Shenecko “Nikki” Hines: Cool
Terrence Sennie: My automotive parts place.
Charles Hampton: Polite employees
Robert D: Store used to be great. Absolute trash under new management. New crew is also trash. Don’t even try. It’s truly sad how far this store has fallen. Now I have to drive an extra 20 minutes to go to the Lindbergh store. Pure trash service.Update 7/31/22… order placed at 4:30, walk in at 6:30pm and the orders isn’t ready. It’s become painfully clear that this store will be shut down soon. It’s a shame because it shows how bad a store can get when they don’t have any leadership… used to be my favorite location, I’ll be going to oreillys up the street from now on….. just sad to witness.
Herschel Turner: In and out in 5 minutes
marcos suirá: Hermoso lugar
Neva Taylor: Friendly employees helped us find what we needed, but didn't have o e of the items.
Dave Hinz: While over 600 miles from home, I needed some supplies for my truck urgently, and having loved the experience at Advance stores near my home, I specifically sought out an Advance location close to the highway on my route.Upon entering the store, I was asked if I had a mask. I replied no, but I've been vaccinated, thank you. The staff insisted I put on a mask to purchase what I needed. I would not have selected this Advance location had I known the staff would be more concerned about whether or not I was wearing a mask than helping me with what I needed. I doubt I will be in this specific area again, but if I were to be, I'd certainly seek out a store that is less concerned about being the "mask police".
A-Low: I was lead behind the counter and told to find the part I needed (brake line) because he had no how to measure the line or which one I needed. He told me to pick one and see if it works. I told him find another line of work because you have no idea of what you are doing. If I could give negative stars OMG!!!! on me it would be a negative 1000000!!!! Stars.
Topo giggio: Couldn't find the fluid I needed. She suggested the wrong stuff. Then said oh well.
Zachary Bright: Freezer broken not friendly
Eric Frazier: One of my old go to stores. Still do a good job at having what i need for my vehicles. Staff is professional and you can normally get in and out quickly.
Darryl Walker: Advance was pretty cool, awesome employees , clean store and unbelievable prices, check the carquest items, I got engine cleaner for $.05! I'm yes a nickle....
Danny Robertson: Quit requiring masks.....the mandate for controlling people is over, I am taking my business elsewhere...
eric harris: Staff was very helpful
tim turner: Great peeps
Rasi Rasi: Good ppl
Carey Hester: Always ready to help
Milton Walton: Worker where vary polite and helpful.
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9. Advance Auto Parts - University City
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· 146 reviews
6901 Olive Blvd, University City, MO 63130
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Janet Gulbransen: Not helpful at all today. Too busy talking in the back. Left without anyone even caring. There's an auto zone down the way so I will go there instead.
jo moseley: Everything I need.
Marie Wright: Bad customer service. Not just this one time but every time. One employee in particular, the attitude is horrible.
Jimu Gendron: Had what I needed, guy not good at up selling.. not his fault, corporate probably makes him do it. It takes practice and wisdom to know when to try or not. And how hard to "suggest"
Derrick Snow: Friendly staff
Dalisa Brandon: I called to make sure this store had the part for my phone it’s music blaring and the background and she was also on her phone so she told someone she would have to call them back and had a very horrible and unwarranted attitude with me
Tony Marr: If I could give zero stars I would. Employees are not knowledgeable about the different tools. Won’t accept any returns. Won’t honor their store policies. Will not respect customer or speak to customers in a professional fashion. Advance auto should change its name to “s**t auto service”.Go to a Napa. They are the best in terms of service.
Rick Myers: Great, knowledgeable crew.
Billy Treece: I use this partstore because it's real close.
Jason Smith: Ok
Beth Dyer: The staff is very friendly and helpful.
Frank Duarte: 2 BMW s this is my go to spot! Always have what I need.
Anthony Hostetler: I have had a much better experience shopping at this store.
Karen Williams: No Details to be known
Stephen C. Clarke: Customer Service was poor. Employees were disagreeing among each other and one employee treated another customer in front of me w/ disrespect and what I thought to be inaccurate information on a defective part he was returning. Usually my experiences at Advanced Auto stores are very positive.
Janice Hudson: Helpful and met needs.
Jessica Russell: Super helpful staff. Helped us out with a car issue while we travelling.
Terrell Whitener: Staff did diagnostic and gave great advice.
Whitney Huling: Zuric was extremely helpful, wouldn’t have figured out my car problems without him!!!
Sue Anne Whitener: Usually a good place to shop. Won't be going back soon though, employees don't keep masks on inside the store, and these are difficult times. Can't go in again with that.
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10. Advance Auto Parts - Breckenridge Hills
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· 208 reviews
9791 St Charles Rock Rd, Breckenridge Hills, MO 63114
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Josh Harris: Very helpful staff and a wide range of affordable products. Highly recommend!
Timothy Merkel: They always treat you well and answer all your questions
Tony Vitale: Staff is very helpful in looking for and finding parts you need. Nothing extra special about it but it's well kept clean a lot of parking spaces and prices are pretty good. It's off the main road with a confusing entrance to get to tho. Just FYI so look for the side come around style entrance or it is easy to pass by.
Ann Mills: Went there for some glue for the rubber stripping
Jannette Bams: Good service and they're always nice
Roxanne Robinson: Very friendly and helpful.
Angela K.: Guys are always ready to assist those who come in or on the phone. Laid back yet professional and will help you understand what part you need and why
Lynex Owens: My favorite parts store always knows what's going on with just a few hints and never steered me in the wrong direction everything I've needed has always been in stock.nice ppl good prices
Cris Edwards: Outstanding service at this location. Lou and Trisha at this store went above and beyond to help me. I will always come to this store instead of the O'Reilly or AutoZone nearby. Thanks!
Latrice R.: Knowledgeable staff
Harold Osorio: Good prices
Rick RM: 1/14/22Review by local. Went in today to get antifreeze for SUV. The worker working today was very helpful very knowledgeable about what I needed for my car. And actually came outside with me in the cold to help me fill up my SUV with antifreeze and the right amount. Good service. Definitely will be back here if I need anything for my SUV.
Chris Davis: Always have what I need and helpful getting my auto issues resolved. Even helped pointing me to a good mechanic
Maxwell Krem: Came in to purchase a car covering, and we got friendly, personalized service from the sales associate, who ultimately ended up recommending a tarp. This was actually a better choice versus a car cover!
MY AT&T Account: Came in here to buy some LED headlights and didn't have what I wanted
Hung Highrock: The store was very clean and the counter person name lou was very polite, respect, and very helpfull. I will not go anywhere els,unleast no choice,as long as Lou still work there I still shop there.
john lesh: Had the parts I needed when I needed them.
Timothy McCombs: Always have what I need. Very knowledgeable, good place for parts!
Gabriel Kirk Baca: Wasn't really that happy with it, went to buy a tire gauge and they couldn't find any lesser price ones and pulled out the most expensive
Dee Saunders: They always have what we need.
I KAY: Great personnel, very polite. Lots in stock merchandise to choose from.
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11. Advance Auto Parts - Saint Charles
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· 221 reviews
2231 1st Capitol Dr, St Charles, MO 63301
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