Best Abarth Dealer Saint Louis Near Me

Marianne Erickson: Same experience as Lola J -- No answer at the dealership so I reached out via the Website for the service department. Response (from Jennifer) when I asked about bringing in my Bambino for service was "No Thank You." Jim Butler clearly doesn't want any more Fiat business. A shame, because I love my Fiat and would like to work with an authorized dealer... but apparently this particular dealership has no brand loyalty. They sell new Fiats, but won't work on them once they leave the lot.

George Huebner: Guaranteed financing not quit they don't tell you they will make you get a credit card through their company extremely high interest rate I spent three hours there and didn't even look at a car the salesman was trying to close 3 deals at same time while 4 other salesmen sat at a desk Lou was a good guy but this place is a joke don't waste ur Saturday like I did

Oscar Wright: Very pleasant experience walking in there those sales people really know what they're doing

Lola J: I have been calling this place for the last three weeks trying to get in contact with the service department. No one ever answers and you get sent to someone directing calls they just say ‘hold on one second’ and then forward you without listening. Waiting on the hold music and again hitting a voicemail. I tried reaching out through the website and got an automated email and no actual follow up.

bill vondriska: Excellent service!!Very friendly atmosphere, everyone is extremely helpful.April, my salesperson, did everything to make my experience 110% perfect. Finance guys- you know who you are- super awesome. Explained everything clearly and completely.10 stars. There's only room for 5!

R L Moore: Nice selection of new and used vehicles.

Rick Cougar: Great selection great staff great buying experience definitely be back!

Kelly White: AJ waited on my son for his first new vehicle purchase in early April 2022. The process was a very positive experience. They found the perfect vehicle and the purchase was completed by extending their hours to accommodate the paper work and warranty transaction. AJ showed us all about the vehicle setting up the Bluetooth to his phone. Thanks Jim Butler for helping make this experience a memorable first car experience for our son.

Meia Jackson: They will do their best to help you

Abbigale S: What great people! They helped us and didn't look at us like we weren't worthy of they're time...

LAWSON LANDIS: Great place

dennis kane: Went to look at car that was listed for 5450 on Monday And changed to 7495 on Tuesday.Went there because I was a previous jim butler car buyer

Stephanie Daugherty: The dealer that worked with my 2 boys was Dennis. He did Really Well in getting my boys in what they wanted, vehicle wise.

John Ruxlow: Lindsey was awesome!

Kenneth Davis: Great service

Daily Goforth: I just took a person to buy a car there and they were completely satisfied with the price and was treated great .

John Gaddy: Boo

Iesha Brown: The game he wants before and they tried to do it again worst place ever

Sandra Henderson: Great service, friendly and professional from all the staff.

Philip Dean: Best fiat service in town. But distant location from my town

gorgeouslifeuglywife 001: Curtis Washington was a great help with getting my vehicle, excellent service with advice that gets results!!! I referred my family.

Drew Jackson: Absolutely top notch. I picked up a vehicle from them that I noticed had some damage after the fact. Conor my salesman and Mike the sales manager did not hesitate to take care of it no questions asked. A lot of places would tell you the deal is done and to kick rocks. Would recommend anyone to get a car from them. I will be back. The way I go through vehicles probably sooner than later!

Jennifer Rios: I posted a really great review about Jim Butler Alfa Romeo but turns out that Jim Butler isn't what I thought it was. They proposed applying for a credit card to use as a down payment to purchase a car. They told me that the card I was applying for didn't accrue interest UNTILLL AFTER 6 months, but turns out that was a lie this card I applied for does have interest. My mistake was trusting them to do their job and not reading the final print and that's what I encourage everyone to do is read read read. I've called the dealership and left my name and number multiple times and never received a call back.The finance guy, I believe his name is Jim was really caring. He told me and my husband he was going to refinance my other car, to send him my information. I did and it never happened, even after I reached out multiple times! It was always" give me time" or "I appreciate your patience" but nothing happened.he also said that he was going to send us the title in the mail, not to worry about it because we lived in Saint Robert and the dealership is in St Louis. I couldn't register the new vehicle without the title so I had to pay a late fee because Jim Butler sent it after 2 months of me purchasing my vehicle.I had a good experience at the time, customer service was great but my after experience and what I'm dealing with now changes my review on the dealership. They don't follow up on their end and didn't give the right information about the credit card they encouraged me to apply for.I have recommended people to Jim Butler but I wouldn't now

William Soto: I would love to say that my experience with this dealership was amazing from the moment I walk in to the moment I walked out! The sales person Najja had the car I wanted ready for me to test drive and greeted me as I walked in the dealership. He was very professional! Jim the financial guy was a very big help to my wife and I when it came to the monthly payments and where we wanted them, He did his absolute best and fought to get what we wanted. I highly recommend Nijja and Jim! They are a perfect team!

Brandon Blumer: Best experience I’ve had at a dealership by a long shot! Chance and Jim set me up right! Came in Friday, told them the car I wanted, came back Saturday morning and left with it within a couple hours. Definitely will be getting my business again!

MrsCnhj: Exceptional service, from the time you walk through the door. Every single person, that works there, are so polite, and very attentive. I hadn't even brought a car yet lol. Then I meet Joe Thompson, this is where I met exceptional, no lie. Joe was very professional, very open and direct, no b.s., and always with a welcoming smile. Thank you for your professionalism Joe, that part there, goes along way in my book.........FOLLOW UP. Omg, pure hell, their very deceitful. All of those things before were simply, the employees base layer. I didn't get my car that day, due to a failed emissions test. After it somehow passed, I received a dirty car, I mean vents were filthy, front seat stained, after I was told several times, that's exactly what their working on. Well here we are 3/30/2022, I purchased my car on 2/16/2022, haven't made one payment as of yet, primarily because it's not due yet, the check engine light has came on twice now, and I have to cover it. I'm at the point where they were very much aware that this car was junk, they just had to sell it to someone......ME. I will NEVER recommend nor purchase anything with the name Jim Butler, completely trash and not honorable at all.

Matthew Rinderer: Worst service department, I had to deal with at all. Terrible experience inside and out. Never will be doing bussiness with Jim Bulter.

Sean Silva: Fantastic experience. Low pressure & helpful associates!

JJ McDaniel: My wife and I bought a 2019 Infiniti Qx50 from them. Our salesman Brett Estes and finance guy Jim were totally amazing and we will definitely be back and highly recommend them. Very happy and pleased with everyone we dealt with at the dealership.

S Mack: I had an amazing buying experience with sales executive Brett Estes. I knew the car I wanted to purchase and my desired price point. Brett negotiated fairly, provided outstanding service and got me the vehicle I wanted. My husband and I actually traveled over 250 miles to make the purchase of my new vehicle based on Mr. Estes commitment to making this deal happen. Finance manager Jim Hodgkins was no slouch either. I came with my own financing but Jim took some additional steps to get us in and out efficiently. When he's not crunching numbers and being all serious, he can be funny too. Great team of people here and I will definitely purchase from Jim Butler Alfa Romeo again.

Jennifer Dembiec: I will not buy a car from this dealer based upon how I was treated and talked to. The “finance” guy (Jim/Ken/can’t remember) was so disrespectful and demeaning. I had a particular car that I was interested in for a particular price. They were not able to sell the car that I wanted for the price that I wanted. So I walked. But it was the way I was treated that was so disgusting, I will not be buying a car there. Ever. No deal is worth that treatment. And as I was walking out of the very open lobby, the “finance” guy made disparaging comments about me (loudly to his coworkers) and how “unreasonable” I was being. Very unprofessional! I hope they implement a life training program on basic skills on how to treat people kindly and with respect. His behavior should never be allowed and tolerated.

Tim Lewis: If your looking to buy a vehicle ask for Chance. He was a no nonsense salesman. Even after the sale he made sure that we were satisfied. He went beyond what was expected. Awesome, thanks Chance

Michael Cluck: I went there looking for one specific car. Kayla did everything possible to get me behind the wheel of my dream car! Big thanks too everyone there!

Ty Haller: Brought my vehicle in from out of state to sell out right. Staff was exemplary and the process was extremely easy. Kayla was awesome.Highly Recommend and would do business here again.Thanks Again!

prashanth: DO NOT ENCOURAGE SUCH KIND OF DEALERS AND I DO NOT RECOMMEND THIS DEALER.JIM and Chance Kuhn Agreed for Lease 550$/month and When I went for Signing the deal, they changed the price to 610$. That is completely unacceptable and unethical and worst customer service. I haven’t met such kind of dealer who do not withstand on their words.Fyi,I never agreed for putting down as there is no point in Putting down for lease. And we always had the discussion for 0 down. As you are saying you are Luxury dealership (Not only myself and the customer who was looking for the car at your store today was also complaining me with the similar issue. This shows how worst is your dealership)As you said you have the phone recordings, I would love to hear that. And you said you have a recordings in the camera that you asked me to leave (FYI, nobody asked me to leave, as I was just arguing with your sales person and he knows that his management lied to me and he was just calm standing there).

John Suraci: I went into JB Alfa Romero not really knowing what I was looking for. Kayla was very patient and asked all the right questions! I ended up with a Nissan Leaf full electric car that is perfect for me! The price was exactly what I was looking to spend and her knowledge of the car made me realize that it was the right car for me! Jim got me a great rate and was so easy to work with. It's been two weeks and I Love my new car!

Tyler Hodges: Extremely pleased with the purchase experience I received at Jim Butler. Kayla was a great sales associate. There were a few delays with how late in the day I got to the facility and how many people showed up at once but they were attentive and very thorough with the information they were getting for me that I had asked as well as keeping my daughter entertained since we were there a few hours on Friday night. Was asked to come back Saturday to finish up because they believed they could get me a better rate and Jim walked through every question I had on the paperwork side. Ken (another sales) stunned my daughter with magic tricks and she is still trying to figure them out. Definitely would recommend Jim Butler and the Alfa Romeo Stelvio. The car is absolutely amazing

Marc McQueen: Review from out of state buyer:Najja was top notch, answered all of my questions and even picked me up from the airport in a Maserati Levante. One of, if not the best dealership experience I've had in 10+ years.Jim in financing answered all of my questions, even the silly ones! I drove off in my car with my cheeks hurting from smiling. If you're in the market for a new or used car, this is the place to visit.

Matt Lupo: UPDATED: 3/16/2021First and foremost when I spoke with Brad Sowers (the owner) he basically asked me to take down my review and said he would speak with his manager about my experience. I am in no way leaving a bad review based on getting a deal on a car. I am in fact 100% leaving a review on the terrible experience I had at your dealership Brad, and my experience with you for that matter. Your reply about me removing my review because you gave me what you call exact information on a car is not relevant at all in this situation. My review would not have been removed if you gave me a car. The experience was terrible. In my opinion your reply shows you are in the wrong and that you are aware that Jim is a crook as you are defensive instead of just accepting your fault.I went in for a specific used car I found online. I called and spoke with a great, friendly, and helpful sales associate. Explained my max dollar amount and agreed if we could not make a deal I completely understand and due to my great experience with her that I would return to her with future vehicle purchases. The finance manager blew that. Jim has zero integrity. He actually got angry with me for trying to thank them for their time and just leave. He was extremely pushy and unprofessional. If he was an employee of mine and spoke to a customer of mine how he spoke to me he would have been fired immediately. I would avoid him at all costs.

Jenny Kraus Smith: Jim Hodgkins Kayla went above and beyond for us. We were able to trade in one car and get 2 cars for just a bit more money. They were so patient and helped us find 2 vehicles to suit us. Ty so much...we r so happy with our purchases. We are so thrilled! Ty again!

Katie Suozzi: Won’t ever go back to this dealership for service. Avoid working with Doug Grills if you can. He’s rude and appeared annoyed to be checking the car in for service. When picking up he was even more unpleasant, a true jerk. While I was waiting for my a vehicle a mechanic walked by and shouted “I f’ing hate this place”. Overall an awful experience. The only reason this gets any star is the gentleman who pulled my car around, he was very friendly.

Chandra Thurman: We just purchased a 2023 Volvo XC90 Recharge from Dean Team Volvo after 9 months of checking out Tesla, Mercedes, BMW, Audi, and Lincoln! Our XC90 Recharge SUV is absolutely stunning! Joe M., my #1 sales associate at Dean Team, is the BEST! We met Joe in Sept 2022 - just browsing the Dean Team lot! His knowledge of all things Volvo is second to none. I appreciate his patience as I couldn't settle on an XC60 or XC90, Hybrid or not, interior/exterior, color trim level, etc., etc., etc.)... so many decisions and tons of questions (Lol). My husband was like - just pick one, please. My comment - I will after I complete my research (Lol). Thanks again Joe! We are pleased with our new purchase, Dean Team customer service, staff attentiveness, and rapid response to any questions we /I had about the XC60 and XC90. If you stop by Dean Team Volvo, tell Joe I sent you.

no tempest: sales manager is very rude and discriminates. probably why they are stuck with cars they havent sold for 1-2 years

Megan Ingalls: Service department supervisor, “I’ve had oil changes that take 2 weeks!” I would not recommend for any routine services. The staff is rude and claims to be the victim in all situations. This dealership offers little to customers aside from their inability to complete a task in the time they agree to. As a young female, I feel I was further disrespected as the service staff of middle aged men found it easier to push my concerns to the side rather than address them.

Kayomi Williams: My experience at with Dean Team specifically Kim Billups and John Montgomery was exceptional. They made sure that I felt comfortable with buying a new car. Great service and would recommend them if you are looking to buy a car.

David Soto: I drove 12 hours to buy a CPO Volvo V90. When I arrived the windshield was cracked. They offered me $1,100 off a $2,300 windshield replacement. I drove 12 hours home with out the car. I recommend out of state buyers stay away from this dealership. They are not thorough in their inspections and won’t offer fair compensation for their errors. You just can’t trust them.

Laura Frerichs: Fantastic buying experience with Matt and Shelby. They worked hard to get me the best deal and the perfect car. Plus excellent service after the sale. The entire dealership is committed to customer satisfaction. Highly recommend!

Alex Branscum: First time buying a car and Jennifer helped me drive away with a good deal on a badass car!

Ashley P: I would really like to thank Doug and the service department, for helping me out once I lost the only set of keys to my Volvo. He really saved the day. Thank you Doug for making it happen. I appreciate it.

Shireen Parsai: Worst experience in purchasing a vehicle - I purchased a certified preowned Volvo. I contacted Volvo Customer Care. I advise that you do the same. This dealership should not be selling cars. This is the only thing that got their attention.The entire staff is unprofessional and untrustworthy. From beginning to the end of the process, nothing happened on time or as promised. When the car arrived, it smelled of cigarette smoke. I tried to remedy the issue and speak to the sales manager, Scott. He too, is a part of the problem. He continued to reiterate that he had 6 people in the car, but no one smelled smoke. He was essentially gas lighting me. I took the car to the local dealer who definitely could also smell the cigarette smoke. But to the current moment, the sales manager continues to ignore my calls. I still haven't received the final bill of sale that was promised to be overnighted by FedEx. Can't even register the car! Avoid this dealership.

Eromoseh Elijah: I was shopping for a car and I saw a Yukon Denali online with a $46, 000 price tag, I called the number to know whether the car is available, Jennifer Crawford picked the call and said the car was available. I drove down to the dealer (DEAM TEAM VOLVO OF ST LOUIS, in Manchester road). A couple of concerns:First, Jennifer told me that the prices online are only for military veterans, so she gave me a new price way more than what was on their website, which is the most ridiculous lies I have heard in a long time.Secondly, I found out the spare tire was not in the car, I demanded a replacement, Jennifer went to talk to her manager, came back to me and said, I have to pay for the replacement of the spare tire.Thirdly, I told Jennifer(sales agent) not to run my credit because I already got an approval from my bank, she told me she cannot run my credit without my authorization. Immediately I left their office, I got an email from Equifax, that DEAN TEAM VOLVO ran a hard credit check on my credit.What Jennifer Crawford did was unprofessional, unethical and unlawful.I WILL NEVER RECOMMEND TEAM VOLVO TO ANYONE.

Megan Schonert: Just purchased a car two days ago from this dealership and had a wonderful experience with them! Paul and Brian were very communicative regarding any questions I had pertaining to my purchase. Would absolutely return to purchase another car from them. The cherry on top was the willingness to drop 1k off the already great price of the car. Loved my experience from beginning to end. I felt well taken care of with Paul, Brian, and St Louis Volvo.

B F: The general manager of this dealership, Scott, refused to sell me a vehicle through an out of state purchase until local buyers had an opportunity to purchase the vehicle, or if I used their financing. The local buyers that showed up throughout the day were not interested, as I simultaneously tried to purchase the car for 8 hours. Throughout this time, Scott gave me the run around to allow for local appointments to test drive the car and give them priority. Scott sent me a purchase order without calculated tax to waste more time, and told me he knows more about those appointments than I think, so he won’t take my deposit while I finish the purchase. Once Scott finally allowed me to purchase the car because local buyers weren’t interested, he raised the deposit amount from $1,000 to $3,000 and refused to repair the cracked windshield that ultimately FAILED state inspection (for several reasons). The car was held for days after my bank sent forms and payment because staff were on leave and not checking until I called. I had to become an expert in this process just to keep things moving efficiently. Either this is their way of doing business, or this was personally done towards me as an out-of-state purchaser. Regardless, Scott made sure to make each step of what should be an exciting process, purchasing my first Porsche, the worst sales transaction I’ve experienced.My local friends in Missouri had not heard good things about this dealership, and this transaction grounded those rumors. While I should have listened to their advice, the car kept me in the fight to make this purchase. Please understand, it was a FIGHT.

Kim DeLuca: We purchased a new XC90 here from Colorado and cannot speak highly enough about our experience with Joe at St. Louis Volvo. Joe was really great to work with. Top notch customer service. He responded quickly to every text and phone call along the way. He was super helpful getting it shipped and we are very pleased with the car and our experience. Shelby in the financing dept was also a gem to work with. Highly recommend!

Mark Thomas: This review is specific to the oil change I just had. It was the first maintenance I’d had on the car since buying it used from this dealer. I was pleased that there was no upsell into a “recommended” service package. The price was fine but it would have been nice to honor the 15% off any service coupon I had just received. Fine print says oil change not included, but the goodwill goes a long way. The oil change took just over an hour, but that included fixing a nail in the tire. The waiting area was quite and clean which I liked.Besides the coupon, the only other bummer was that the car wasn’t run through the wash. I’ve become used to from other mid luxury dealers, although they do push hard on the upsells.Now if I can just get the sales guy to stop ghosting me about the We Owes.

Stephanie Lashley: Extremely disappointing Sales experience. Salesman knew nothing about the vehicle we were buying nor did he explain any of the fees associated with the purchase of the vehicle. Even though we had everything negotiated and ready to go prior to going into the dealership, the process still took over 3 hours.

A. Marie F: M experience working with Dean Team, specifically Caleb, was seamless. He was patient, honest, and helpful. I felt heard and supported with my expectations and choices. Would highly recommend!

landis boyd: So I can in on 3/31/2023 to look at a 2020 Jeep SRT. The customer service was horrible Jennifer was my point of contact.The manager lowballed me on my trade in a 2020 dodge Charger R/T with some great upgrades!! Then I did not receive a call back on the status of the vehicle. So I text Jennifer to find out was going on she said the manager needed a co-signer or 30 % down which is Ridiculous!!! The thing is I went through my credit union and was approved for the amount of the vehicle!! The credit union asked she was I going to come sign the paperwork.. so tell why the finance manager asked for the obscene down payment.. this company is a rip off I will never refer anybody to The Dean Dealers none of them they are a ripoff buyer beware Dean Team is shifty dealer not consumer friendly I hope they never sell another car!!!!!!

Ally Bunfill: I recently bought a car here and they provided excellent service! Jamel was quick in responding to my online inquire and made the process super easy in person! Brian gave me a great deal!

Mike Kanan: So unprofessional and careless from the salesman’s to the manager they all the same all they care about is ur $$$ DONT WASTE UR TIME….

bsuga10: Your service manager Glen is completely out of control in the way he handles customers who have issues or questions about the services they receive and this location. He attempted to deny me service for an appointment that I had booked weeks in advance due to the fact that I’d voiced my opinion on previous work that had been done on my vehicle while in their care. I will be escalating my concerns to the Better Business Bureau since your General Manager Nathan Voorhes has yet to return to the numerous voicemails I’ve left. Glen is pictured below for reference he seems to have an issue when women question his teams’ work especially an African American Woman.

Kim Barrett: I’m so pleased! I love my new vehicle!I had a horrible experience at a DIFFERENT dealership but Gus fixed EVERYTHING!After being told that I couldn’t purchase the vehicle advertised without purchasing a $4400.00 extended warranty, I had to find a replacement. I searched for the exact vehicle and options that I needed. I found ONE vehicle. I called Lou Fusz and spoke to Gus about the way I was treated at the other place and explained that I just need the vehicle that I’m looking at with those options. I arrived prepared for more drama, but Gus surprised me.I drove the vehicle and when I signed the paperwork, there were NO HIDDEN FEES this time!!! The entire process was about 20 minutes and I am INCREDIBLY happy!THANKS GUS! 🤗

Lennetta Pool: It was great

Landa Garrett: Management & Service Advisors very disrespectful with handling customers complaint my vehicle receive damage from the technician & held my car hostage for payment

Andrea L: I had a great experience here. Nolan was super helpful at getting everything ready over the phone due to the fact I live some distance away. When I got there they had everything ready to go. It was probably the easiest, no hassle experience I've had buying a car.

debra herling: Great experience. Love our new 2023 Buick Envision Essence ST. I had spoke a couple times with one of the Salesmen. His name was David. He had sent me a video of new Envisions. On 5/29/2023 we were finally able to go there and fell in love with our new Envision. David was off that day but we had a Fantastic man ,Caleb. He was outstanding. Thank you

Matt Cowell: The entire staff was amazing

John Lewis: The whole team was excellent to work with. Everything went smoothly and we feel that our expectations and considerations were met with respect and understanding

Carol Curtis: Very helpful, individualized service, from Kevin in particular, on major repairs to my 2022 Encore. The results were well worth every cent it cost. Appreciate his keeping me updated as the repairs (needed as a result of driver error) were completed in a timely manner. Thank you!

Dominic loftis: I had a concern but Lou Fusz made it right. Honest work. 👍🏼

Steve Ruckman: David was awesome to work with.

Jefferson Lopez: I recently bought a new car from Lou Fusz Buick GMC. The customer service I received from Celeb Rowden was great and beyond my expectations. Caleb treated me as a serious buyer from the beginning and made me feel welcome, which is something I didn't get from other dealers. I think the reason number one why I didn't go to check other cars I had in my list was the great customer service from Caleb. I would definitely recommend asking for his services if stopping by. I drove away very happy with my brand new car.

Rosalie Wiegand: A+ service! Went the extra mile!

Ted W: They saved my 77 y/o mother who was stranded on the bridge on her way home from North Carolina! It was 15 minutes to closing time, and multiple personnel all stayed late and got her in a new car within 2 hours so she could get home to Iowa. They took care of other small details like registration out of state, along the way.Very classy, and much appreciated.

Sharla Wiegand: My mom and I had just flown into St. Louis airport ready to drive three hours home to Iowa when her trusty 2012 Buick sputtered and died right on the Mississippi bridge at rush hour. She was ready to trade in immediately so I located the nearest Buick dealership and called around 5:45 pm. They closed at 6:00 but were willing to stay late to help us out. The tow truck took us directly to the dealership and in two hours flat we were leaving with a new car.Salesman David Christianer was so kind and helpful. Manager John, Manager Thomas and Finance Manager Leo all stayed late to accommodate us. They could have really taken us for a ride in our dire circumstances, but I could immediately tell they were honest and of utmost integrity.After we returned home, they followed up in mailing the title to us and reimbursing us for registration fees after we paid them in Iowa.They went above and beyond to help us in our time of emergency and we highly recommend them!!

HRE President: Clean fast and friendly service.

Donna Haynes: I use Lou Fusz Buick GMC for all services done to my vehicle. I am always satisfied.

rochelle mcallister: Mrs. Flowers was a very big help to me. I told her a price range I wanted to stay in with my payments and she made it happen. She is a very personal able and makes you feel at ease with choice and purchase. I, would recommend Mrs. Flowers any day..Thank you

Jason Smith: Great clean friendly establishment

Kati Smith: My husband and I had a great experience at Lou Fusz on Friday night. Gus was amazing! We love our new Yukon XL.