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1. Office Depot - Independence

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· 197 reviews

4023 S Noland Rd N. Of I-70, Independence, MO 64055, United States

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Office Depot: what do users think?
Monica Vega: Great experience from walking into the store and leaving with my new chair!
Oraleen Manthe: I was treated by a friendly, professional team. Yolanda offered to help me and ordered the printer's ink cartridges that I needed. I received them the next day.
MEB5 Field Ops: Xander and Sandy are the best! Extremely professional and helpful. They went above and beyond to help me meet my deadline! I’ll be back!
Teresa Grindstaff: I came to get some blueprints scanned and Sandy was very helpful and nice. She got them scanned quickly and I was on my way.
Patricia Hojiev: Billy is extremely knowledgeable, courteous, quick and accurate. Office Depot printing services saved me tons of time. Sandy and Yolo are great ladies and treat me nicely and help me each time.
Linda Mcdowell: The gentleman that assisted me was very helpful in what I was looking for.
c hubbard: Rude employees. This place is definitely not what it used to be. Won't be back.
VANIRA APAISA: Great customer service and great people that work there. Ms.Jan helped me out with my stuff and done completely & patience. Would recommend anyone have things or printed go there.
Marvin Winston: Always make things easy.
Robin Gibson: Yolanda was very nice and helpful
Shirley Thomas: The staff is always extremely courteous, helpful, and patient with all questions or help I need. Definately my number one go-to place for all my office & copy needs!
Moriah McIntire: Very helpful and knowledgeable when asking for information .
Jeremy Ramos: Don't know how to print and rude bad store
Rod Shelley: Quick, convenient, and staff was helpful and friendly.
Rhonda Lynn: I do very detailed journals and send heavy printing jobs to Office Depot. I love their service
Ann Vaka: Fast & Friendly! They always meet my deadlines even the last min online orders right before closing!! I love them!! They are my heroes!!
Damone Cox: The OD on Noland Road had an older gentleman who was very rude, unprofessional, and uncaring of my needs and issues as a business. I asked questions and received snide, short answers. But had no problem selling a $75.00 product that he should have known was not right for my printer.
Jeffrey Spotwood: Office Depot is a great place to find or receive just about anything you need for the office, work at home, photo prints
Darrell Wendleton: Professional, friendly service, greeted upon entering the store and they assisted me to find the item I was looking for.
Maine Mc: They had two senior citizen employees (one leaning on the counter talking to the other that just standing in one spot), and when I walked in, the head senior advised since they are closing in five minutes, I can't make six copies (not even on the self service copiers). My question is, if you decided that you're done working, then what was the point in keeping the front door unlock for customers to come in.

2. Office Depot - Blue Springs

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· 177 reviews

450 MO-7, Blue Springs, MO 64014

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3. Staples - Kansas City

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· 73 reviews

8450 NW Prairie View Rd, Kansas City, MO 64153, United States

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Staples: what do users think?
Shelly Shever: The WORST CUSTOMER SERVICE!!No wonder these places go out of business..I asked where is the cheapest Copy paper, “the Kid” says “ over there… I took four different ones to the counter to run price’s because the paper was not in front of the pricing…. Won’t be shopping at this store again.. I will stick to Amazon!!
ethan carter: Fax machine is down. Copier is down. Staff seem very unwilling and was kept waiting on help with a desk purchase so we left.
Keegan Garner: This is the second time I have set up an appointment to complete my TSA pre check with this staples and they have canceled the morning of. Have taken off two days of work now.
Clayton Burnett: Office Max/Depot is shutting down, so I was forced into trying Staples. Pleasantly surprised as their print quality (color/card stock) was phenomenal. Super friendly staff too, as Eric (I think) when above and beyond to help me and make sure I got exactly what I wanted out of my print job.
Kristin Kandt: Staples has almost all the office supplies you need and a good location. The staff is not as good as Office Depot and you are on your own for faxing and it is hard to get help for office work. Office Depot will help you with anything start to finish. But overall the folks are nice, lot of items, and great location. Thx!!!
pop k: Very happy with Staples management and staff
Patrick Gratton: PLEASE... DO BETTER. How long has it been since someone checked the facilities? A pretty long time I would guess, since another customer had to resort to using paper towels for toilet paper. I had to find toilet paper myself to use.
Meme FODDER: Clean and organized
Christopher Throckmorton: I had a very complicated return and Jamie (manager) pulled out every stop and made sure I got my refund back in full. 10/10!!!
Justin Watanabe: I called in inquiring about a product and when I arrived they had the item available for me in the front! 10/10 customer service!
Eric Watts: Always out of what it is I actually need and most of the time out of the suitable substitute too.
Miguel Ángel: Rose 10/12/2021 This woman should not be on customer service she is a woman who has no respect for customers rude attends other people even when you are in the place before this place is horrible I will never return here again
Brandy Tidwell: Every time I need to print for my buisness this is the place I go bc I know they will do it right. Today a young lady named Rose helped us in the printing dept and I'm convinced she's a multitask master, she was quick to help us with several printing issues (that were totally my fault lmao) and made sure we left satisfied while still managing to help others with just as much care and kindness. I hope she's there in the future bc that's the kind of service that makes you leave a 5 star review.
Jonathan Cao: Ordered a monitor and had to call 3 separate times for them to abandon the order and refund the item 4 weeks later... Big waste of time.
Shannon Neal: Do not get prints here. Called to have several posters done in color. Rude emplyee started telling me about covid regulations. I see why the review stars are so low.
Linda Cohen: Buyer Beware! Business', DO NOT get the Assurion insurance for your equipment. It is not valid for commercial use!I bought a Epson Workforce 7720. First, problem is they do not stay connected. You have to go through restarting the printer and I changed the port to force a reconnect. Finally after a 20/30 min ordeal you get it connected. I ended up getting another printer. I have only run about 50 sheet, mostly test pages while fighting the connection.Well, after a year of sitting in the corner, I decided to convert to a sublimation by using refillable cartridges. It worked great for about 15 prints and then the cyan caps came off the head. I tried to use the insurance to get it fixed or replace just to be told it is denied because it is being used for commercial use.I was not disclosed the Assurion insurance policy does not cover your equipment if your a business!Don't Waste Your Money for Insurance!
DJ Hop: I have been here several time. Every time I went the place was low energy and poor customer service. They don't acknowledge you and act like they are doing you a favor. I like to support stores like Staples but this place will not get my money.
Bob Parsons: This is more for the company than this specific location. Found a monitor I wanted to purchase on website. Shows available at this location. Get there and after searching they determine the stock is unsalable and should not be listed. Order online, which states "Next Day Deliver", although through the process it says it would be a Wed delivery, which is 2 days. Get the notification it shipped today, which is a Wed. Contact customer care and all they had to say is I should have checked the confirmation to see the actual delivery date. Go to the website and sure enough it still shows next day delivery, although mine is now on 3 days. Guess they don't care they a false advertising or inaccurate information. So if you want to know when your product is actually going to be delivered, you have to purchase the item, then wait for the confirmation email. Makes sense to me.
Christopher: Staples is a good office supply store, with great products, but when purchases are made, here is some advice for you. Do not purchase the protection plan, as I did, it was a total waste of money. Bought a gaming chair, the protection plan gives a whole list of coverage, but they leave out plenty of fine print, and then you are just out money that you will not see a return on...
Chloe Nelson: if you don’t need printing, it’s fine. maryam in printing is a nightmare to work with. harsh, no customer service. if you have time to go somewhere else, you should.
Charlie Dickman Law: Both Rose and Pam are wonderful. i do all my printing there. up there all time. great people working at that store

4. Office Depot - Jackson County

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· 246 reviews

4201 Main St Between 41st & North 43 Street, Kansas City, MO 64111

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Office Depot: what do users think?
Todd Holmgrain: The self service copy experience is sooo much slower and cumbersome than having a real person help youBut hey they save the money paying a real person
Tara Dawley: The staff is knowledgeable and helpful. The print department rocks.
William Chaney: GREAT CUSTOMER SERVICE COURTEOUS AND PROFESSIONAL
Richard Cantu: Super experience. Good value!
Patrice Adams: Megan was fabulous! Great customer service. Thank you!
Jocelyne Ragan (Joss): **Great staff, friendly service. 11/10 would recommend!**Edit: times changed, an employees are leaving for greener pastures. It's going to be interesting seeing if the store can be fully staffed by high school students. Maybe if they paid more.
Cheryl Thomas: I always have a great experience. Thank you Megan for being so kind and making sure that my documents were printed with care. They looked amazing and my family and I appreciate you!!
Michael DePriest Sr.: Most staff members are always courteous and helpful. I gave it three stars only because of the price you pay for goods and services, but it is helpful to see your products before you buy them, and returns are less cumbersome and stressful.
Joshua McLaughlin: I mean if you can't wait to order office supplies online this is the place to go in midtown
debra gradney: Very helpful and pleasant and cost effective
INEEDmore COWbell: Top notch friendly service. Abigail is the best!Very professional and quick. Love this place!!!!!!
Clarence Tolbert: Excellent Service Great Prices
Ramonda Doakes: Copy service the best. Gave me great ideas to complete my project at a reasonable price.
michael warkoczewski: Good, knowledgeable service
mrs roller: Just close this store!
Jim N. Nimmo: Customer service representative was extremely rude and obviously annoyed at having to take care of my order (admittedly small) and was furious that all I had to pay her with was a $100 bill. Won't be returning due to the attitude of the staff member who waited on me. (In fairness, the other employee helping another person seemed much nicer and easier to work with.)
Pas Argenio: Great store. Poor service.I'll never order online again. I had to buy it again when I got there. Now I have 2 charges.
Damron Armstrong: The best staff, The best products
Joyce Elbert: Professional, courteous, and no waiting.
Annie Borders: Nice
Jake Lea: Envelopes are dope

5. Office Depot - Lee's Summit

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· 172 reviews

1624 NW Chipman Rd, Lee's Summit, MO 64081

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Office Depot: what do users think?
James Coonrod: The young man that just help me get my old ink cartridge recycled and pick up some new micro scan disk cards he was very helpful and I thank the company for having him working the store.
Tony Zapata: Helpful associates. Easy access. Good selection and prices. Like the expanded items. Highly recommend.
Linda Kimbrough: Good customer service
Donna Kellogg: Love the help I get at the copy center as I am technologically challenged and Jessica always gets me just what I need.
Angel Hall: Great selection and service! Had everything I came in for- and some fantastic new art pens I can’t wait to try out!
Sandra Green: No matter when I enter the store, I’m greeted with a smile and directed to the appropriate associate to help me make a decision about our purchase. I’m usually finished with my transaction in less than 10 minutes. You have a great staff.
Don Bishop: Always a great selection and friendly service.
Beacon Light SDA Treasury: Avery was super nice, knowledgeable and went the extra mile to help me after closing!
Jessica Hayes: The Office Depot here in Lee’s Summit is awesome. I highly recommend the printing services. They always do a fantastic job for me and our company. Jessica is so helpful in all our printing needs.
Lori stiles: Very friendly and helpful staff. Found everything I needed.
Crissy Hall: McKenna and William were SO helpful to me and made the project I made look so amazing!
Shannon Webb: The staff was extremely helpful in comparing inkjet printers for me. We left with exactly what we need at a fair price.
Clay Eskina: Great experience!
Lester Morris: Staff was very helpful and friendly!
Jane Lillie: Doesn’t matter what we need. Whenever we enter their store we are always treated as important.😁
Barbara Fredholm: Excellent selection of items to purchase, great service, well organized store.
Charla Roberts: The employees that were working when I visited were fantastic!
Tim Bronars: Jessica went above and beyond helping me get invitations done for my daughter’s bridal shower!!
Jesse Williams: Beth and Kiersten were both so friendly and helpful! Definitely made my stop memorable!! 💗
Jeff Keith: Purchased a computer
Petro Branson: I always find what I need and more. The store is neat and bright. The young lady at the cash register was friendly and polite.

6. Staples - Overland Park

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· 87 reviews

7131 W 135th St, Overland Park, KS 66223

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Staples: what do users think?
Amy Cannon: The man who runs the copies is grumpy, rude, and completely disrespectful. I came in twice. Once to ask a question and thesecond time to place an order. He made it very clear that I was an inconvenience and that he had no time or patience for me or my small order. As soon as he snapped at me and told me not to just drop in and said I should have done it online, he went back to sitting in a chair behind the counter. When I mentioned the interaction to management on my way out, the manager just nodded his head and didn't say a word to me... literally did not speak to me.
Sujoy Chatterjee: Pretty good store for buying supplies. Went to buy notebooks today. Last time, got them in discounted price and in huge amounts. Today, the prices were high. Overall, good.
Lulu Cano: I’ve using staple for 2 years now ! And I start coming to Staples for 6 months every two weeks now. I have events every 2 weeks so i need posters and flyers. Today I felt ignored while others people were helped I was just there hoping I could be helped, anyways no planning on coming back ever again.
Saya Ahmed: i went in to print some pictures on my own paper. at the printing center, the lady asked me what kind of paper it was. i showed her the manufacturers instructions for using that specific paper in colored printers, and what is most compatible. she refused to help me despite the fact that the printer and paper i brought was compatible. she was very unhelpful and uncooperative.
Kent Rockwood Tyler: I had an old HP Color Laser Jet. It worked fine, but I got a new Xerox Color 6500 recently.So I took it to Staples, to turn it in. Recently had a hip replacement and man, I'd had it for that day, lifting and moving stuff around in my computer room.The young man who got it out of my car for me. Was very respectful
Mandy August: Print shop staff very inconsistent and unhelpful. The printing “rules” change frequently, it’s not worth the time or effort.
Luke Willis: Ordered envelopes that their website said was in stock for pickup and then received an email saying they weren’t in stock.
emily sterk-gonya: I would give zero stars if I could. Their manager who looks like An actual criminal was so unprofessional, condescending and rude. I was attempting to return something that an instacart driver messed up and I couldn’t because they would take the virtual receipt. The other manager said you have to retune it through instacart and someone comes to pick it up and returns it to the store.We have never received a receipt from our instacart drivers, I have been able to return things before even from instacart to other businesses and I was simply trying to make an exchange. Go to the staples near oak park and stay clear. The managers are rude.
Nicole Sowers: My issue is they dont have electric scooters or anything for disabled people. My husband is a below the knee amputee and when we went in my husband went and sat in a chair to wait. When it was time to leave he fell getting up. I was the one that had to go help him up. We were given a number to call in a complaint then told they didn't see it on camera and gave us the run around when trying to call corporate. Looks like it's time to get a lawyer. All stores should have something for disabled/elderly people to comfortably be able to shop. Seems like disability discrimination to me.
Linda Davis: Don’t bother using this location for copy services. They don’t have enough employees (May 2022) and are turning people away. I needed a few things laminated, was glad to leave them and pick them up in a few days but the worker told me he was just too overwhelmed to except any other projects. We made copies several times a month and this is the norm. Until they get staffing back, find another place for copy services
Gabriel Crosby: Old Gentleman working in the printing and shipping area probably shouldn’t be entrusted with anything customer service related, Just a recommendation! Each time I’ve gone in he proceeds to tell me there’s nothing he can do to help me and then someone else tells me that they can easily help me! I don’t doubt that he does a good job on regular labor but customer service isn’t really his strong suit!
Tiara Whatley: I honestly wished that I had gotten the names of the individuals that worked the evening shift on 2/25/22. Since I did not, I will just say that the overall customer service was terrible. Do better!!I called beforehand to ensure that they closed at 8. The man replied, “8 PM... SHARP!” I thought, great, and that I’ll still have time to print. I arrive at Staples at 7:45 PM. As I walked over to the Copy and Print department, the older man asked, “Can I help you?” I replied and said, “Oh, I just needed to print something.” The employee proceeded to say, “If you can make it quick.”I didn’t entertain that statement because I thought it was quite rude. I understand they may want to close on time, but it was only 7:45 PM, and I didn’t have a large amount to print... I only had to print two pages. I started my print process, and while I waited for the system to load, I saw another employee walk towards his coworker. I look up, and we lock eyes.. he doesn’t say a word to me.They proceeded to have an A & B conversation, but I could hear them. The older employee is complaining about how he’s not going to get out on time, so forth and so on. Do understand that this is all happening within a short time frame. You would think if they were so worried about getting out on time that one of them would have assisted me in making the printing process faster, but they didn’t. I was done printing and out of there before 7:50 PM... and best believe I won’t be back!
Butterfly Life: Gillian in the print department was AMAZING! I could not access the link for a survey so I felt inclined to post a review here since Kudos are definitely due to this hardworking young lady. Thank you Gillian for going above and beyond while juggling 10 other projects. Your superior customer service does not go unnoticed. Bravo staples - you have a gem. Take care of her :)
Cindy B: Great customer service! Mike and Cody went out of their way to help me find the right printer. Thanks so much for your extra help.
Darci Boy: When I entered, I was greeted & asked if they could help me find something. I asked for accordian style folders. They brought me right to the product & explained the many variations. The staff was very friendly and knowledgeable.
Frederic A. Dennett: Free the lamination for covid-19 cards
Holly: Great value and outstanding service! Bill in Printing made ordering/pick up a breeze! He answered all of my questions and gave me tips on how to ensure my invitations came out well. They are perfect. Thanks to him!
Alex Silva: Printer machine not working
Legendary Uchiha: We went here for school supplies, everyone was very nice and helpful, we couldn't find the printer we wanted since they were out, the salesman offered to help order one, we found everything else though
David Lien: Working from home the last three weeks has made me realize that my old office chair should have gone in the trash many years ago. I went to Staples today to buy a new one because my back wasn’t starting to hurt from sitting in the old one. I found a model I liked and got the attention of a sales guy. He informed me that they were out of that model. I asked if I could buy the display model since I wanted to get one today. He said they normally don’t do that but he went to check with his manager. When he came back, he said they would sell me the chair if I bought the extended service plan which was around $50. It just felt like they were trying screw me because I wanted to buy a chair right away. I actually had never shopped at Staples before today. I probably won’t be back again.
L Mont: I like coming to this Staples because the service is always good. They also have great deals. The store is always nice and clean. The employees are friendly and helpful. I highly recommend this location. Staples is a great place to get all your office supplies.

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