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1. Bob Sight Independence Kia - Independence
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· 1306 reviews
1700 S Noland Rd, Independence, MO 64055
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Natalie Sandate: George was great to work with! Thorough and knowledgeable - so excited to have a my new car!
Carl Vogliardo: I didn't end up buying a car here, but it was just a matter of inventory timing -- the website was clear about which cars are on hand and which are in-transit (why can't everyone do this) and I had a good experience with Nawaz, who was friendly, helpful and not at all pushy. I'll definitely give this place another look when it's time for the next car.
Sally Herrick: We have been looking around for a Kia Carnival for a few weeks and this has been the nicest dealership. Nawaz Ally was great with his communication with us - very upfront and honest, but not overwhelming or pushy. He let us know the moment they had one available for us and even drove it to us 2 hours away. Shopping for cars with little kids is very stressful and Nawaz made it extremely easy. He has checked in with us several times to make sure everything is working well. We will definitely use Bob Kia Independence the next time we need a new car.
Chris Nunn: Nice sales man.
Thomas Clatanoff: Very helpful all the way through the process.
Joe Stanifer: Lie and denied issues with vehicles
Tim Merson: I was helping my significant other in her search for a new vehicle, and Matt the internet sales guy was great to work with. Ultimately we ended up deciding not to make a purchase at this time, but Matt was straight forward and helped us every step of the way without making us feel pressured. He did his job by informing us of various options, but was never pushy. I've personally purchased close to a dozen cars from dealerships alone, and almost every time feel like far to much of my time was wasted. Matt is a great asset to this dealership, and the entire dealership process would be significantly improved if there were more like him.Also the dealership in general had straight forward pricing without the various nonsense addendums regarding trade in and financing so many places attempt to charge. There are many dealerships I simply will not do business with due to their practices, I can say I wouldn't hesitate to return to Bob Sight.
Liane Vieira: Car sold smelling of smoke!!I recently purchased a car from Bob Sight Kia and would not recommend. My “new” car was delivered with an awful cigarette smell, completely dusty on the inside despite being told it was detailed, and with zero windshield wiper fluid. The sales associates were difficult to get a hold of and the management could care less about their customers. After spending thousands of dollars on a car all we asked is that we were reimbursed for the cost of a new detail and odor remover treatment but the company refused to do even that. They clearly only care about the money here and I wish we had purchased elsewhere.I also emailed the manager as they suggested in the comment below to resolve the issue and never heard back so that is clearly a ruse as well. Don’t do business here.
Bri Martin: Bryan & Brian are amazing in accommodating all of my needs! I am super happy with my purchase and will recommend this dealership to everyone!
Mary Hempleman: Very helpful staff, made it an easy process to buy a car, straight forward transaction. Thank you Nawaz!
jcott: Have you ever heard, “Sales gets the first, service gets the rest” (or in this case, doesn’t)?I had a great buying experience but the service department has been gone downhill for the past three years. They are too busy for the size of their facility and they are under staffed. I just spent 20 minutes on hold before I hung up. That isn’t the first time it has happened and in they have hung up on my before. (Not while speaking with me - while on hold, someone disconnected the call.) Simple service requests (oil change) take forever to schedule. God help you if you have a hybrid because there is only one guy who can do that part and he isn’t very good - plan on renting a vehicle if you need repairs. Not only did my husband get a new car at a different dealership, but the whole experience has turned us off of the Kia brand and I will never make a purchase from any Bob Sight dealership again.
Silvino Gomez: Just bought a Telluride from Bob Sight Kia. Great experience from start to finish. Great communication both during the sale and after. I would highly recommend my sales rep Bryan Nickerson to anyone looking to make a purchase .
Sam Starr: I had a rough start to my service experience after recently buying a pre-owned car, but Kara ultimately went out of her way to make sure that I was taken care of, and that a resultion was found.
Kimberly Berkley: Kara was very helpful efficient and knowledgable. I would definitely recommend
Josh H: Salesman was decent. Finance guy was a tool. They let 6 banks run my credit and didn’t inform me they were sending my info to any of them. Thanks for the hit on my credit score. The service department couldn’t be less helpful. The warranty for these vehicles doesn’t cover anything at all
Abigail Mejia: Service department is terrible. The woman that works in the office was rude, acted completely bothered that she had to help us. The staff members inside apologized for her that’s how rude she was. Service was so bad we left. I’ll go to lees summit where the service is better.
Debbie Bodenheimer: Knowledgeable, efficient and friendly
Lisa Tui: I’m using an alias to write this, but I’m sure they’ll figure out my identity and I don’t care. Todd S. and Bob both tricked me into signing a contract that included a “Forced Warranty Scam”. Google it - there are articles online all about it. Todd is a sleazy conman (aren’t most salesmen?).Todd had me sign paperwork and said things like “we’re going to throw in oil changes, tire rotations, car maintenance, GAP coverage, etc.” Leaving the impression that these things were going to be covered by Kia, not added as an additional price to the total amount of my car.The funny thing is that people think they get away with being scamming thieves, but they’re going to wish they wouldn’t have messed with a Child of God! There is no rest for the wicked and what you do to others will always come back to you. I have peace knowing that God will handle the both of you.They’re not even worth it. I’m going to report them to the BBB and seek a lawyer to see what my options are. God is going to have the last laugh with these two. Read your contract and don’t let them rush you into signing anything! Stay away from these frauds, especially if you’re black.
Someguy Somewhere: I cannot even begin to explain how disappointed I am with Bob Sight Kia. We have a 2016 Kia soul with 66,000 miles on it that needs the catalytic converter replaced for a third time.66k miles and catalytic converter number 3...We need to now have it towed from Bob Sight to a small mechanic shop in order to save as much money as we can because we simply cannot even afford this repair. We have spent hours on the phone with Kia and with Jeff the service manager and we have given up. The big guys win and the little guys lose.However, we need a car, and unfortunately it looks like it will be about $2400 just to have it running again.66k miles, catalytic converter #3, and somehow this is ok with Bob Sight Kia and with Kia in general.
Carol Povolish: The service department has a great team! They get the work done and you're not waiting all day.
Mitz Acasio: Went to help my sister look at a car, salesman was alright but not great.
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2. Enterprise Car Sales - Independence
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· 313 reviews
3239 S Noland Rd, Independence, MO 64055
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Patricia Washington: 💖🙌🏾I had a very great experience with Enterprise Rental to start off with and with Enterprise sales Thank you Jared KellyI had an awesome experience everybody in there was on point from the top to the bottom I want to Thank everybody that was involved🙌🏾 💖
Cym McCoy: great service, efficient process
Cameron Macias: They sold me a 2020 van that now has $1,000 + in repairs within 2 months and a slipping transmission. During purchase when I asked for maintenance records they told me they don't have them available and their warranty would cover any issues that come up in a relatively short time. Their warranty didn't cover any of it, and the chrysler representative warned us their warranty was not easy to deal with and theyve had clients have issues like this befire from enterprise. I've reached out 3 seperate times since Friday to the sales manager Tom and the Sales associated Anthony and haven't heard back once.
sherry ewing: I really enjoyed buying my new minivan at Enterprise Car Sales. Bryan was so helpful and conscious of the drive my husband and I had to get there so he made sure there were 2 for us to check out so we could make a better decision. Ben was also helpful when I couldn't contact Bryan . The team there was awesome .
Joseph Clark: I arrived at 1:15 pm after driving 2 1/2 hours to get there. Supposedly it was an in and out deal. I didn't get back on the road until almost 7 pm. That was totally unexcusable.
T Sears: Just bought a car from here place is great maybe getting a car really comfortable and easy
Kenya Curry: Alejandra did an amazing job! Was very considerate of everything I asked for and she found a great match with everything I needed. She was super friendly and patient. I’m glad that she was able to help me walk away with a great car!
Esther Coy: Jared was so awesome in helping us to get our first vehicle
Sharon Hawkins: I had previously bought a car from Enterprise so I decided to go to them to see about trading that car, and once again I was truly satisfied with my purchase experience. I started the process online, so this helped to speed up the process. My sales person, Jared, was very attentive and helpful in helping me purchase a car that suited my needs and fit my budget. If you are looking to buy a used car, I would highly recommend that you check out Enterprise!
Cortlyn Hicks: Such a great experience
Jeff Parrish: Jacob, Tom, and Ben were very professional, thorough and helpful during my visit. This resulted in a less stressful and pleasurable car buying experience. I would definitely return for future vehicle purchases.
Andrea Richmond: I really enjoyed buying my new vehicle from enterprise and working with my salesman Bryan. He was very supportive, courteous, and straightforward. I would definitely recommend this location to friends and family!!!
Chrissy B: I just want to take a moment to shout out ANTHONY and the sales team at Enterprise car sales in Independence for their outstanding and personable help and patience with me in finding my car. After my car accident, I was heartbroken that my awesome car got totaled out. They did their best to get me into a great car but sadly it wasn’t “my” car and I didn’t feel it was a good fit for me. Within 7 days they had me in a beautiful 2020 Maxima with no issues at all about trading out the cars. I recommend these guys 1,000% for your next used vehicle purchase. Fun and friendly and they really take the time to get YOU and what you need. I’ll be back again for sure!!!!!!
Gwennolé VAN EFFENTERRE: I bought a car in June 2022 with Enterprise Car Sales Independence, MO. I had a great experience with the team so I bought again in January 2023 at the same location. The team is really friendly and customer satisfaction oriented. I realized the brakes were shaking the next few days after I bought the car. They had me taken care of right away at a Firestone location to get it fixed (replaced front rotors). I would certainly go there again! Thank you Ben, Tom and Jacob. Gwenn
Eager Zhang: Thank you Jared and the team for the awesome car purchasing experience!I started looking for a used Hyundai or Kia car since I really loved their design and safety features, and Enterprise Independence definitely got great resources and often below-KBB price with that manufacturer. Yes it's a sales department from a rental car company, but after my first visit I would say the car condition looked amazing considering its mileage! We finally transferred a KONA from Texas and it only took 3 days plus a weekend to arrive, it's clean like new inside the hood! It's been a day of driving my new baby suv now and everything looks and feels perfect.Jared was excellent helping me search for the models and following up with the paperworks! Not pushy at all, very patient and transparent about financing options, and respectful for my busy schedule (!) I would recommend them 100% if you're searching for your next ride, with a good deal.
Makayla Hughes: Jared was amazing and I will continue to buy my cars from enterprise!
Michelle Hendrix: I never knew buying a car would be so effortless. Brian my salesman was essential in this process...if I buy another car it will be from him!
Clinton Dozier: I received the title for the car we bought TWO DAYS BEFORE THE EXPIRATION OF OUR THIRTYETH DAY GRACE REGISTRY BEFORE STATE PENALTY BEGINS........?
Nikki C: Ben, Jared, and team.Thank you again. You guys pulled some amazing strings and we are beyond happy with the result. The truck is amazing and smooth. Easy to drive and beautiful. Wish it had floor mats in it but that's really it.
Josh Herod: Unfortunately, we had the absolute worst purchase experience at the Independence, MO office. Initial sales experience was great, but everything after that was a customer service nightmare. Purchased the vehicle in May and did not finally received all the paperwork necessary to register it until October--all because their office made simple clerical mistakes on the title documents on 4 different occasions! This led to multiple trips to the office, multiple trips to the DMV to try and register, and many phone calls, only to be dismissed and told to keep waiting. There was no initiative taken to update us regularly and seemingly little urgency to resolve the multiple issues created by their mistakes. At one point I contacted customer service through the corporate website to try and get help and did not receive a call back for over a week. This was one of the most disappointing customer service experiences I've ever had. A 1-star rating seems too high, unfortunately, zero is not available.
Ladi Cable: The sales team at Enterprise in Independence are amazing. I got into a newer reliable car that I absolutely love!
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3. Capital motors Kc Car Dealership - Independence
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· 50 reviews
11403 US-24, Independence, MO 64054
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Patrick White: Bought a vehicle from Wael in May 2023. Super friendly, very easy process, no extra fees.
Rosmel Muñoz: Bought today my Chevy Equinox 2020, great vehicle at a great price. People here were extremely kind and helpful. I’m very happy! Thank you
Marcus Rosebud: I had the most most pleasant experience coming here. They held the car we wanted so that we could get somethings squared away. Will made it all possible. He is a man of his word made me feel like family.
Antonio Q: Amazing place to buy a used car! Very friendly and helpful people. Would recommend to anyone to buy a car here.
Sydney Stark: Helped me finds a good car within my budget with good mileage
sara perez: muy amables los chicos
Joyce Mortu Meredith: I bought a jeep Cherokee from them and it’s in perfect shape…
Jose Morales: Great place to buy a car! I bought a 2016 ford explorer, I love it, 100% recommended!!
Triyuan: very quick and easy deal, worked with us to the best of their ability and ensured safety.
Ekukwe Mtambala: I Bought a 2015 Jeep grand Cherokee,, I love it,, they were able to work with me, great place to buy a used vehicle!!
Keri Shoff: Highly recommend this place for buying your next car. They went above and beyond and even worked with our bank. Great people!!!
Mandana Honors: I found the Mazda that I wanted to find. They were great about letting me having it checked out by a mechanic first and Wael worked with us on the price. I am happy I found the Mazda I wanted. Great little dealership. We will probably visit them again if we are interested in a Jeep.
Diamond Bell: The best car lot ever .!!!!!!!!! they worked with and got me the best deal definitely recommend.!!!
Jesus Florw: Excellent customer service
Natalie Garcia: Great customer service!!! Would definitely recommend!
Jesus Romero: Awesome place,, I bought a 2013 corolla from capital motors, they have great cars and very good prices!!
Rachael Delisio: This is the only place you should buy a used vehicle from! Very friendly and informative staff. Honest and easy to work with. Showed us the full car report and work they had done to vehicle. They do offer a warranty which is a peace of mind and you can purchase extended warranty too.
Matt Beatty: We ran into an engine issue with are current vehicle requiring us to get a new car. Capital Motors was fantastic!! They had what we wanted at a reasonable price and no pressure at all. We would absolutely comeback, they were great snd we love our car!!
Kim Vargas Portillo: El joven que me atendió en mi compra muy amable en hacer toda la papelería 100%Recomendados
Joe Castillo: Engine from car I bought had crack in header. No way for dealer to know it was there. Derrick completely understood the frustration on my part since I just got the car 45 days earlier. He paid for half of the repair of replacing the engine. Saved me $1300
Damaris Arcaya: Me siento muy feliz ya le he comprado 3 carros a este Diller lo recomiendo lo mejor es el precio y son muy honestos bendiciones y sigan así por siempre
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4. Courtesy Cars - Independence
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· 72 reviews
10521 US-24, Independence, MO 64053
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B West: It's a very wonderfully place if you want to spend 9k on something with 300k miles on it that sounds like a marble in a can.
Britany West: Extreme over priced for cars with mileage on it that wont last you more than 6 months.
Randy K: I am impressed. I usually shy away from small dealerships, but this group of professionals have changed my mind. I purchased a 2007 Expedition from them and the vehicle was exactly as they described. Clear history and priced below market. There was an issue with the power liftgate, but they had it fixed before I took delivery. It was really a good buying experience. I recommend you check them out.
DIEONNA WHITMORE: Guy really doesn't know anything about cars and they seem scandalous.
Jake Sumwalt: Great prices, helpful sales people.
LaMonica Simmons: Horrible selections and over priced vehicles!
Aimee Cornwell: Salesman were quite attentive and willing to work with me price, I did not buy a car from here so I can't speak to quality of cars, but they seemed to have reasonablely prices for a used car lot.
Angie Cook: I am very impressed with Courtesy Cars. I bought my daughter an SUV here and had a few problems but they were more than willing to make things right. There is a reason they have been in business for 30+ years. I recommend them if you are looking for a reliable used car from good people.
sharon gantt: Alex was straight forward and very courtesy. Bought a Honda element.
James Sage: Bought a Tahoe, ran fine until 2 days after, they patched it up enough to sell then it broke. Pos people, I hope your whole lot burns down.
Julie Killian: Paid full price ($5000) on a broken 2006 Lincoln Navigator. Not only did they hide error messages (disconnected battery so they wouldnt show up immediately), but after I bought the car the starter and battery went out 4 days later. I replaced those not thinking much about it. The error messages had shown up after I started the car 4 times telling me to check the suspension and the tire gauges. I have had the car since the last week in March. The first week in april the engine started making noise. Long story short it has a rod knocking amongst other pressing issues that is going to cost me $6000 or more to fix. I saved and saved to be able to buy a nice car for my family to safely travel in and you sold me JUNK!
Kasser None ya: Not a great place to get a car from sales guy is not really wanting to sell and the cars are dirty on the inside
Chris Daily: We looked at a few vehicles a few pickup trucks at Courtesy cars I was very interested in one pickup truck but my brother told me and my wife told me I didn't need it
Allen Simmons: I bought a 2000 Pontiac Grand Am had minor issues bought it as is contact the courtesy cars they came the very next day made repairs was able to pick up the car the following day the guy stand behind their work. Thank you courtesy cars!
tracey laird: Do NOT buy a car here! They are scam artist taking advantage of good people. I bought a 2004 Cadillac Deville on February 26th. It had low miles and drove great. Started having problems about a week later. We had to pay $525 to replace the power steering pump and $450 to buy new tires. We were told by the shop that the tires were 11 years old and dry rotted. I drove it for a couple days after that without incident, then started having problems again. It was shaking and smelling like burning. I then dropped it off at the Cadillac dealership to have them check it out. I got the phone call this morning. They said it needs almost $10,000 worth of work. They said there’s noway it should have ever passed inspection and that it’s dangerous to drive. The transmission is pouring out fluid, tie rods are bad, too much else to list. I paid $2750 for the car. Courtesy cars btw gave me proof it passed inspection in January so obviously those people are in on the scam. My husband is disabled and I am on unemployment so no idea how we will ever be able to afford another car or get rid of this LEMON!SPEED past this lot as fast as you can and don’t even think about stopping!
Ronnie Joy: Very polite and professional. Got a van for my wife at a great price.
Jeremy Miller: Kinda tight quarters around the lot and didn’t seem real professional but could be an ok place if you are careful
Krissy Gambino: BUYERS BEWEAR!!!!! make sure to get you vehicle thoroughly inspected not just a quick inspection like I did. Bought an 06 VolvoXC90 in late November and didn't even last into the 2nd week of December. Now no money no car about to have no job because I have no ride. Worst place ever.
Ivet Orozco: It was one of the easiest processes. They are extremely professional.
Trejuanna Guy: Lied to our faces. No financing he said but a big sign that said special financing available. Ha this place is a joke.
Kristi Groseclose: Friendly. But let us drive 3 hours to look at a vehicle, but didn't tell us the sunroof leaked, when specifically asked if there were any major issues.
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5. Landmark Dodge Chrysler Jeep RAM - Independence
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· 1972 reviews
1900 S Noland Rd, Independence, MO 64055
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Stephen: They were rude to me today while I was looking at a Jeep and last time I’ll be going there…
Jason Steele: So I'm giving a 4 star because of a few reasons. So the good first. The sales staff are honest and not pushy. The management is as well. They are also customer first. They want you happy no matter if your buying new or pre-owned. This was my third car I purchased and the first with any negative issues. These issues came from a third party vendor they trusted to do the work on the car as like everyone they don't have enough people. I have done several repairs now as have they due to this person. The other issue is they could be better at letting eager customers know what's going on. Lack of communication in house lead to frustrating situations. All in all its a great place to buy a car or truck. I have and still tell family and friends go here.
Darrell Elliott: Great place to have jeep serviced.
Kristina Kelly: Jonathan in the body shop was a breath of fresh air after the stresses of my accident and the insurance company. He made sure to follow up with me regarding all information and was prompt to do so. He did a great job and would use again if needed!
Tom Travis: The team at landmark Dodge were extremely friendly and helpful, blew the engine in Dodge truck. Traveling from Florida to Montana, within 24 hours I was on the road with another Dodge ram 1500 and very please with the service and Curtis replayed by the entire Landmark team. Thanks again. Tom Travis
Freddie Allen: I was very pleased with the way I was treated and the way my vehicle was serviced. I will be returning to get the second half of the work done. Thank you
Jessie Jones: They find the issue and fixed the problem
Donna Bruns: Zack did a great job for us the day we bought our new Jeep Cherokee. We appreciate all he did to help us. Everyone else at Landmark was great also.
Matt Hakes: Excellent service, and service department.
Terri McWilliams: I had a great experience at the dealership! Everyone seemed super nice and were straight shooters! No runaround. I will be returning there for all of my vehicle needs.
bob hall: Cars are clean, costumer service was good, made sure I had everything I needed!
Shawn Rue: All way a good job done right.
Anthony Cervello: Great staff. They got me in and out in no time and got me a great deal on a car I love. Thanks again Landmark!
Autumn Ashe: Key was replaced and I had extended warranty. Service staff refused to call to confirm coverage prior to checking out. I had to call insurance after leaving and file for reimbursement instead of them taking care of it through my insurance, so I am out $550 until the reimbursement goes through.
Katie McKenzie: Came to the lot and was instantly greeted by Tucker. He was awesome throughout the whole experience! Not your typical pushy salesman, he clearly cares about what's best for the customer.
Christina Walker: Traded in a beauty with leather seats because I thought I was getting a deal but the price given when I picked the car was much different from what I actually payed. The night I picked the car, after my trade in I should’ve only had 30k left so I payed half. The next morning after looking over my paperwork, I noticed the form from the night I signed for the car the first night I came in was gone and I had only the loan agreement of 33k left to pay. I thought it was interest so I went back to put more money down and I still own 20k but if everyone there was honest it’d be only 10k. I’d recommend coming with a camera and taking photos of all documents just in case something is switched and you sign unknowingly because all purchases are final.
Brad Fowler: Excellent service.
Linda Monson: The oil change was fine but I asked the assistant to have them check my tire pressure but it was not done, and I was there for 2 hours. I also don't understand why Landmark does not do CARFAX reporting. Unfortunately this alone would keep me from buying a vehicle there. Also, last time I was at Landmark they had coffee available for customers waiting on repairs, so I didn't bring any coffee with me this time..ooops, no coffee available. A little disappointing but thank you for having bottled water available.
Devin Rossman: Great, fast friendly experience. Alex took care of the oil change and Robert was great at the desk!
Mike Vanderwoude: Been looking for a Grand Cherokee for about a month about gave up and came across one with no pics posted yet due to it just coming to the lot. I decided I was going to go look at it only knowing it had low miles. Long story short met Blessing, nicest guy ever spent almost half the day just talking and having a good time. Also he got me what I wanted everyone was also nice and trying to work with you. Sometimes you didn't have to ask like getting a lower Apr. They did what they could to make it great for the customer. Most dealers will just try to sell you whatever as long as they make the sale. Didn't feel like this here and if I ever get another car I will definitely be coming back.
Brandon Williams: 2nd time in a row they did not reset the oil change due light on my truck. Got home from my oil change and noticed some kind of over overspray all over my clean vehicle. Had to wash it again. Service was friendly and communicative.
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6. CarMax - Independence
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· 1119 reviews
19010 E Valley View Pkwy, Independence, MO 64055
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Debra McConville: Very seamless and easy way to buy a car.
Sarah McIntosh: I purchased a vehicle from this location in October of 2022 and sited multiple (minor) issues with it right off the bat (only 1 of which was ever corrected). The passenger side external turn signal light still pops out of place while driving (could EASILY scratch the paint) and the clasp on the inside of the trunk that holds the door to the jack closed wasn’t replaced, just put back, so that door still opens. I purchased MaxCare for 5 yrs and that only seems to have been worthless!! The radio cuts out for absolutely no reason, the GPS switches from miles to kilometers at random and says the speed limit’s 85 in a 30mph zone or 105 in a 65. Then all of a sudden, it started throwing brake system error messages at me!! They can’t fix any of this “in house”. I have to take it to a dealer to have it looked at and corrected. Now today, my car won’t lock using the key faub OR the button on the inside of the drivers’ door!! I CAN’T LOCK MY CAR!!! They key faub is around my neck, NOT in the car. The spare set is in another city.. I wouldn’t buy another car from this place if I HAD to and MaxCare is a joke!!!
William Anderson: The whole experience was very well organized. The process went very quickly and we left 45 minutes later with check in hand. Carmax paid us the price they quoted.
J S: So freaking easy!!! We wanted to sell our car, so we called, asked a couple questions, and Bam, we sold our car. 30 min. In and out. And we got what we wanted for it.
Lyle Wolfe: Was gonna look at a new car here but hearing about Brad made me not want to
nobody important: Won't recommend this place the employees make fun and insult customers when they don't think they can hear them. Yes I heard you. No I won't be returning nor recommend anyone going here based on this.
Brent Mizell: I sold a kia soul and it went very easy, I figured the onli e quote was going to be a little high so I was expecting a lower rate, and it was just at the price I figured. Transaction took a total of about 2.5 hrs and I was out the door, they even called an Uber to shuttle me back to my place.
Kenneth Lain: This review is worth reading! First and foremost, Carmax is an incredibly honest company. They had sold me a Mercedes benz, which had unknown damage to the frame. When they discovered the mistake, the team at Carmax jumped into action and moved mountains to make it right. Came in with a Mercedes and left with a brand new Acura, and my payment went down! Carmax could have easily screwed me over, and i wouldn't have known any better. But that's just not how Carmax and thier team rolls.If you are looking for a car, ask for Chris J. He's one hell of a guy. Matthew, the manager, was amazing also!
Michelle Brown: Don't trust their online quotes and the staff was not helpful at all. I couldn't get the car up to them by the 7 day deadline but I made an appointment by the deadline, for 2 days later and they gave me $1500 less because I couldn't get the car there in the 7 days. I even took my quote and appointment emails and they would not honor my quote.
Nathan Dodd: I love the car, but I do have a leak coming from the backside of the driver's window.
Lea Ward: The buying process here is so simple and streamlined, and I love that they send everything off to get the tags for the car.
Josh Bell: Staff was very friendly and helpful. Great experience.
Nichole Gress: We have gone through CarMax before so we knew we would have a good experience, however.. I was not near as impressed this time. The sales rep- Steven was not helpful at all… was quick to shrug us off when I asked if there were any other cars within range.. we had one transferred but when a couple days after it arrived and we were still deciding (we had to find insurance) he kept texting to ask if he can close it out or cancel it. However Sharon who helped us finish up the deal and do express pick up was extremely helpful and seemed genuinely excited for us! She is the only reason we would go back again!
LGreg1000: Loved it!
George Pettigrew: Had to return following a trip to the courthouse for additional paperwork we that was not disclosed initially. Attendants were very kind and professional. Love the car!
Tammy Rivera: Amy Waters was amazing and got me into an amazing car. The process was quick and easy.
Kaylee Burt: Horrible. Horrible. Horrible. Was offered $2k-$3k below the cars KKB value (which is usually low anyways). Horrible customer service from appraiser who acted like we were stupid.
Alexander Yil: Everything went smooth & workers continued where the last left off.. very good communication skills with each other & me. Everything was explained simple put no need for second explanation. Thank you CarMax staff & crew!
Mousab Hamid: I was going to purchase a vehicle but after what my friends went through a situation with the salesman it made me change my mind they were racially profiled and I’m really disappointed that they had to go through that.
Dylan Bollinger: I have been trying to get the Independance CarMax location to provide mats for the vehicle I purchased, and they have not done so yet, and it’s been almost three weeks since purchasing the car.Additionally, the car was not cleaned when I picked it up. They said I could take it somewhere and they’d reimburse me.They haven’t been the most responsive in resolving my issues. I welcome the opportunity for them to reach out to improve my experience and if they do, I will happily amend my review.
Spencer Lutes: Harlie made the whole process easy and amazing. We noticed a small issue after we had the car a few days and they took care if it no problem. Also took care of the sales tax..Great car!
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Used car dealer
7. Cars Plus Credit - Independence
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· 694 reviews
15700 E US Hwy 24, Independence, MO 64050
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Bruce Sheppard: Very good experience I bought a truck and just love it. If you go ask for Ron he is awesome salesman.
joe green: Don't do it run. This place is terrible they doctor up cars to get them out. The door put a little bit of Spit on it to shine it up and get it out all of there cars have 200000 on them which means you're buying a problem And they are prejudice
Ryan Shafer: Ron has great energy! Worked with me while I was in a bind and got me rollin in less than an hour!!!
Justin Helgren: Appreciate the new car, Brad and Ron
rene thomas: Good place to purchase a used car!
Big Dee W.: No credit no problem they will get you on the road plus they have a decent extended maintenance program. High interest rate and maybe high mileage but you need the help to get on your feet so give them a try!
Brittney Nicole: RON IS THE BEST ! Definitely 10/10 customer service!!
Susanna Renno: Had a great experience with Brad & Ron. The owner Todd was super helpful when I was at my wits end with no hope they helped me get back on the road.
shear trinity: bought a car from here and it started having major problems just a week later. Smh
Georgia Parsante: Loved the service Brad was amazing and helped even after! Great place they were patient also
Tuffco: Ron Wade is the Man! Was in a bad situation. Ron very helpful . Put it to you this way I was in a thunderstorm before I got there. And when I left with the vehicle, it was all sunshine and rainbows .Very nice vehicles, lots of options. so if you’re in a bad situation, get a hold of Ron and his team, they will take care of you
Jimmy Winter: This place sold my wife a car that does not run properly. They promised to fix it. Never did. The warranty they sold us doesn’t cover the fix. Now they want to repo her car because she paid her insurance late. The insurance company doesn’t update the system over the weekend, so it will not show she is covered until Monday. He won’t work with us and wait to check on Monday. He said he was just gonna take the car back. These guys are sweet as pie until they have your money!! USE CAUTION!!!
Raymond Scott: Ron was awesome!
Jake DeMoss: Ron was super nice and super easy to work with. Made the process super quick and easy. Definitely happy with the deal
Susan Remmert: Ron, was very helpful in finding me a car! Nice and efficient!
Kia M: No sir MR TODD don't get under these reviews and lie sir I was never told to bring the car at 9am I was told to bring the car in the morning and it will be taking care of. Never a specific time what I was upset about was the lack of customer service skills. When I told the gentleman I wasn't told a specific time just to bring it in the morning and then he tells me do I consider 11am morning hours yes I do he was being very unprofessional instead of understanding and on top of that a simple phone call would of been nice also instead of owning up to the mistake made with the timing I got nothing but attitude so I gave the gentleman the same attitude he gave me right back simple. Learn how to communicate maybe?
Micheal Schlup: My grandson purchased a 2009 Escape last month, barely got it home when problems were found. Dash warning lights for motor. Still in shop, first thing found was no thermostat. Looks like about another 3000 dollars later he will have it running.
timothy pisciotta: Friendly atmosphere informative
Chloe Williams: They are a very great place to get a car they don’t do credit checks and they are very reliable. Ron he is a really good sales person at cars plus credit Ron was very respectful and a very good sales person
Cheylynn Bias: Ron was nice and helpful when I went to look for a car. The car was affordable and nice.
Logan Wilkinson: Was recommended here by a buddy after totaling my last car. My credit is not the best as I have a recently discharged bankruptcy back in December. Ron was amazing, the process was seamless, and I will definitely be going back here for a second vehicle once I get this one paid off in a few months. Not all the ridiculous fees that instant auto charged when they ultimately screwed me over. Plus nobody pressured me to buy anything here.
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Seat dealer
8. Cy Young Industries Inc - Lenexa
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· 3 reviews
12510 Santa Fe Trail Dr, Lenexa, KS 66215
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Used car dealer
9. DriveTime - Independence
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· 819 reviews
3151 S Noland Rd, Independence, MO 64055
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Car dealer
10. Cable Dahmer Buick GMC of Independence - Independence
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· 1496 reviews
3107 S Noland Rd, Independence, MO 64055
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11. AutoZip KC - Kansas City
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· 60 reviews
7125 E Front St, Kansas City, MO 64120
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Car dealer
12. Volkswagen Lee's Summit - Lee's Summit
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· 2851 reviews
2225 NE Independence Ave, Lee's Summit, MO 64064
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