Best Running Store Independence Near Me

Ricky Ambrusko: Horrible customer service. Lady working the register is completely rude and not very personable. Waited in line for her to help someone else for 20 min. Just for her to get my shoes then tell me to get back in line. Like what. Then had to wait again.

Monica Olson: Great service

Francisco Argueta: I liked

Maria Garcia: Good sales, nice product

Lavaughn Brown: Nice dill on kicks

Angie Grisafe: They are not open like their store hours say from 11-7 M-F & Sun 11-6. Tried going there on Sunday 8/7/2022 at 11am and the store had their lights all on but their gate was shut and no workers to be seen inside. They didn’t open their doors until close to noon & I was Finally able to go inside to return a pair of shoes that were shipped and fit too big. I went through the process of reordering the same shoe in a 1/2 size smaller (the young worker was very helpful) but when it shipped this week the shoe size was actually bigger than the original order. I reordered a size 9 Women’s and it was a size 9 Men’s which is like a size 11 in women! Needless to say they absolutely did not fit and it was the Warehouse that messed up because my receipt had size 9 Women’s on it, so I figured I’d go BACK UP to this location today, Friday 8/12/2022 to try to do it ALL OVER AGAIN and fix the mess up and of course they do not have their doors open AGAIN and lights are all off inside at 11:30am-So frustrating!!! Called the store and no answer, I Also tried giving customer service a call and it said it would be 36 minutes to wait to talk to someone. Finish line is a great store but not happy with my recent experience and wasted time and gas driving the 30 minutes to get there.

Suzanne Goetz: Great selection and prices

Anne JeanetteX: Overall, great experience. My only complaint is that, and I suppose ALL shoe stores are like that now, you have to go to the salesperson when you want help, they don't come to you like in the old days. Other than that, I'm pleased with my experience.

Beverly Webb: They were out of the shoe size we needed in most styles.

Angela Rehm: Close the store with no note as to why, don’t report the store as closed to the mall they’re located in, as well as they don’t answer the phone when there are employees walking around in the store. Kiosk owner right across from them said they had not opened doors all day. Drove 45 mins to return items and could and had to drive another 30 mins to Oak park location.

Victor Gutsman: Ahmir, the store rep, was a great help, walked into the back and tried to surprise me w size 11 shoes, as I asked. We weren’t able to come up w a whole lot but he tried. Cassidy, the manager, didn’t attempt to help w the size 11’s. I asked her and she said “this is all we have on the wall” knowing well that they have shoes in the back.I am not trying to interfere with anyone nor their work ethic, I just feel that corporate should know how their store is ran.Thank you,

Ruben Hinojosa: Great selection of all the latest released shoes.

Crystal Cle: very helpful staff. they seem to know what they are talking about.

Orene Jackson: My store

Rtaborn 2: I would really like to express how grateful & pleased I was with Brian (actually helping at this location) & his Store Manager Amber from the Overland Park location. Starting with this problem I had with an order that was placed, stated it had been delivered & after it was all over & done, come to find out, those 2 pieces hadn’t been delivered at all.It’s called customer care for a reason. Those people who actually work in that department aren’t customer friendly at all. And for someone to make YOU feel like your lying or not being truthful, makes you not even want to do business with the company.On top of being told, it’s NOTHING more they can do?!!? Are you serious? Because they’re looking online at the same thing I’m looking at saying shipped & delivered ?!! And this is CUSTOMER CARE!Well I didn’t accept that answer & that’s when I called the Independence location& was so satisfied that I did. Brian went above and beyond to try to assist as much as he could it was just as confusing to him as it was to me. So instead of him saying oh I’m sorry it’s nothing I can do he contacted his store manager Amber and she solved the problem immediately. From locating the package to even suggesting l could pick it up & wouldn’t have to wait until X amount of days for delivery. That’s what I call teamwork! Unfortunately my work schedule wouldn’t allow that.So after all of that, the Independence store Manager Cassidy, is amazing as well. She offered to bring me the items after she gets off tonight!!!This is what makes customers like me continue doing business with you. The customer care line is something I refuse to give any credit to. The person I spoke with, gets -0 stars.Hearing I have a problem & all she wanted to do was cut me off in the middle of my concern & basically told me she could reissue the items but it would be another few days before it would come... UNACCEPTABLE....

Alex Rebikh: Bought some shoes 2 weeks ago that I wore 2 times that made my toe bleed on the one shoe, the person who I was trying to return them too said I couldn’t return them because I had worn them even though I had my receipt, I don’t understand how I’m suppose to know that the shoe was defective before wearing them on the court, anyways I called the finish line at Overland Park and they said that I could return the shoes no problem since they’re defected, anyways customer service is below average at independence center.

Trina Thomas: The boys are very happy with their new shoes for school. The salesman was very helpful. Thank you for a pleasant experience.

Daniel pelico: Limited choices but its alright

Art M: Racist employees

Sherrie: It's been a very long time

Christen Bryant: Great selection & prices with friendly & helpful employees.

Cheryl Smith: Brought a t shirt that was on sale.

Nicole Gibbs (Nikki): My go too place.:)

Garrett Honeycutt: Didn't love the mall prices. But the customer service was amazing. Son wanted a certain pair of Nikes. Shopped all the shoe stores in Independence Center. This one had the same price as others on the shoe. But made sure to help us and not treat us like trash like Foot Locker did.

Lavaughn Brown: Nice

R H: The shoes that we wanted was not there.

Dylan Keele: Decent selection if shoes. A lot of timberland clothes.

Tj Klatt: Wouldve been 5 but the jordan selection is wack

Holly Lindsey: Had exactly what my son was looking everywhere for

Holly “DYMOND” LINDSEY: Had exactly what my son was looking everywhere for.

Stephanie Bennett: Will was so great! I made a mistake and showed up before my order was ready to be picked up. Will was the best problem solver and so professional and friendly! I left with my shoes in hand. He handled everything so well, and chatted with me during the entire process. The company is lucky to have him.

Samantha “SB Baby” Barnes: I jus want one of each that's all I'm sayin... Shout out to tha shorty that helped in the fit and purchase -- thanks again lucky green - YOU GOT IT!😜

macczeven videos: Everything I wanted was there

Brianna Dean: Cool, nice staff! Good shoe selection and lots of deals.

Alena Lorenc: They opened pretty slow so it took a while to checkout, but other than that it is a really good store with lots of shoe options. I am loving my Nike Air Force 1s that I got from here!! It took so long to just find a store that had them.

A Johnson: Friendly staff and manager Melissa gave excellent customer service and helped us find everything we needed! Thanks!

Gordon Dancy: Great store

Amber Duncan: There customer was very rude! If you don't like your job get something else!

Ferman Hampton III: Great

Easy E: Was looking for champion shoes,no go in adults. ..i figured this was the one place i could get some since its Champs right....right was told to go online...go figure..there are still people that like to try before they buy.

Falilu Matti: Satisfactory

Suzanne Goetz: Excellent selection! Staff was very helpful and friendly and it was very clean and very nice I like the way they have the shoes displayed. Prices are a little steep but that's just because they have name brand excellent styles and a variety for you to choose from if you want the very best like this store offers then you got to pay a little more then you where I'm and feel proud!

E Prout: My family and I are in here trying to find shoes, of course. We don't appreciate store associates that barely talk, have a hard time leaving their phone, seem uninterested, don't have a foot sizer, don't seem to know anything about what they sell. The entire staff seemed very quiet. Funeral quiet.

Cami Jack: Google says they’re open until 7, came at 6:30 to make a return and the gates were up?

Ashley Sloan: Rude, lazy

JT JT: Mel helped me out I couldn’t find anything to wear for my boys for the holiday quick! She was fast and friendly! Loved her attitude and passion! I will be back!

J Barbados: Always a great staff who are extremely friendly and helpful 👍

patricia johnson: They are crushing it on line special sales in any type of footwear from boots, loafers, tennies, house shoes..endless possibilities for must haves. And I always on shoes ..just must!

Garrett Honeycutt: Overpriced and nothing in stock

Mike Elder: Great staff. Helpful

Mark Medeiros: They hardly can keep anything in stock as far as the "sought after sneakers" let alone give walk in customers a actual fair chance to get the new releases cause they sell them all out to online dealers that buy as many as they can. Then u have to buy them online for double and even triple the retail price. Foot locker is wack and they are a bunch of sell outs to the online flippers so they can make 40.00 off a pair of shoes most of the time.

Shannon Prewett: Nice selection

Cheryl Smith: I love this place.

Dr. Andrea Williams: Really good

Morgan Million: Got helped immediately and found exactly what I needed!

Nicole Gibbs (Nikki): They never have the sizes me and my whole family wear. There's too many workers with no customers getting helped.

Q. Middleton: Great staff. Great prices.

Cindy Humphreys: They should lower the prices on the shoes and everything

Isaiah Gaskin: Bought some new griffins there really good on deals 2 for 1

Giovanni Espinoza: 👍

Nicole Gibbs (Nikki): Yep

ForgeOn!: I was in need of 30" shoe laces and had been searching high and low. I walked into Tradehome and Gregory came to the rescue! He went in the storeroom and rounded up several extra pairs of laces. Not only did he find the length I needed, he traded out the ones I had with the new ones. For no charge. And all with a great attitude and a smile! Kudos to Gregory!

dina beck: Lizzie at your independence store was so amazing! Thanks to her I am pain free!

Ash Hagan: We always find the best service which recommend us of the correct size shoes of the best styles

Storm Whitfill: Where’s the 6th star button cause these boys Edwin and Greg are killing it. Not a big shopper type but these guys made it by far the best shoe shopping experience I’ve had. As someone who has worked in hospitality for years before, these two know exactly what they’re doing. Thanks, will be back. ✌️

Kristin Holliday: I've shopped at Tradehome Shoes for several years because their customer service is unmatched. Their manager Gregory has gone above and beyond to make sure every purchase is the right one for me. I've bought 3 pairs of HOKA from them. The first one my dog ate 😑. The second pair I was worried about slipping at work so Greg found me the non slip soles. The third pair I had lost some weight and wanted a pair for working out and he found me just the right ones. They've more than earned a forever customer. Thanks!!

Rob Meyer: Great experience, great customer service from the two gentlemen that helped me today.

Trenton Webb: If the current staff leave for any reason whatsoever I will not be returning. The gentlemen there are outstanding, and helped me find the best investment I've ever made. Give them raises.

Liza Renee: Favorite shoe store, hands down. I love how personable everyone is. Prices are comparable. Quality shoes at a reasonable price. Thank you for making this our best Shore experience in years. You're the best!!!

DayTripper7053 Studios: Amazing service, friendly atmosphere, great prices all around a great store and experience

Dawson Lemmons: I came in looking for shoes for my best friends wedding on a tight deadline and Gregory came to save the day. They have an incredible selection and the customer service was out of this world. Thank you so much Tradehome team!

Christy Colvin: I just left this store and Gregory the manager and MJ that was visiting from the Columbia store, they were both AMAZING!!!❤️ I would drive the 100+ miles again to this store just for their customer service!!! Thank u for being so helpful and so attentive. I give u both 10+ stars!!

Gladice Hawkins: Wonderful salesperson and great customer service 👏 👍

Miguel Angel Lopez-Campos: Flying 🛬 into KC & gonna be stopping by for the great customer service! Mgr Greg Ory = 💣. com

Dominic Kelley: Wonderful service! Gregory was so helpful and showed me multiple different styles of shoes! 100% will be coming back.

Thomas Manzo: Absolutely wonderful service from Gregory and Phillip. You want some stylish comfy shoes with knowledgeable people to tell you about them this is the place to go!

Natalie Msechu: I went to Tradehome looking to find a pair of shoes with good arch support and a cushioned foot bed. Eric was knowledgeable, professional, and personable and made the experience a pleasant one. To top it off, he found the perfect pair of shoes for me that allow me to walk pain free. Thank you, Eric, I will be back for my next pair of shoes!

Crystal: I'm a healthcare worker and I'm on my feet 12 hours a day. I've been an Asics girl for many, many years but I felt it was time for an upgrade. My nurse friends have told me about the On brand Cloudflow shoes and I wanted to try them out. We went to several shoe places in the mall and struck out at each one. It wasn't until the last shoe store we went to that they told us Tradehome Shoes carries the brand I'm looking for. So I headed over there and was immediately greeted by Gregory, the manager. I told him what I was there for and he measured my feet and brought me out several pairs of the On to try on. In the meantime, he was helping other customers and was even speaking fluent Spanish to a Spanish speaking customer. I was totally impressed. He went above and beyond to not only help me find the right pair, but the other customers in the store as well. Not only did I find what I was looking for, but I even splurged and bought two pairs. I was that impressed with not only the shoes, but the excellent customer service I received. This was by far the best experience I've ever had at a shoe store, or any store for that matter. I will definitely be going back there. I highly recommend this place.

M “MH” H: Absolutely fantastic staff!! Eric was amazing with the littles and they handled our group of 4 boys with style! The most fun we have had taking4 boys shoe shopping. They even found me a pair that I couldn't say "no" to. Thank you for the experience!

Derrell Eidson: The 2 guys working at this store went way above and beyond doing their job - so friendly and extremely pleasant to people whether you buy shoes or not - so willing to show you any shoes you are interested in- they are very knowledgable about shoes and brands - they make you feel very comfortable and allow you to try out as many shoes that you want until you find what you want - prices vary but well worth it the cost for what you buy there - after this visit I will go back again and if asked I will tell people of the great treatment and quality products in this store

Randy Purinton: The staff was knowledgeable and friendly. I bought shoes for myself and won't hesitate to go back for more pairs!

Jody Acord: The best place to get shoes in the area! The staff is always very friendly and patient. After having plantar faciitis and a shot in my foot, I have to be very careful of the shoes I wear for those long 12 - 13 hour shifts.

Gregg Wolf: Always friendly and helpful

Kayla Brown: Love this place. Awesome customer service! The goto place to get my Oofos slippers! A must have for the summer. They also have some cute workout clothes for women. Not a huge variety but what they have is great.

Kevin & Konner Hall: They always provide great customer service and are very friendly.

Kristi Rasnic: An amazing experience! They know how shoes SHOULD fit your feet! Very knowledgeable about how the different shoes will help for different reasons. I am glad my work sent me to them!

Phyllis Watt: Service was excellent. The staff knows how to find the right shoe for you. Friendly. Great selection of shoes. Jimmy was so friendly and helpful-he was awesome!

Holly Scarborough: The young man who helped us was very knowledgeable. He took the time to check my fiancés stride, and get the proper fit and style of shoe so he won't get injured because of the wrong shoe.

Dylan White: Extremely friendly and knowledgeable staff. I had a blast and had a very enjoyable experience. Would recommend over and over again.

Flower Girl: Very knowledgeable and friendly! A great pair of shoes is worth the money. Your feet will thank you. I tell everyone about this store.

karen hill: Our daughter is a paramedic and these are the only shoes she wears Thank you for getting them so fast

Stephanie Hutson: The worst shoe store I have ever been to. The guy that helped me said they only had mens that would be best. I'm sorry but I have never bought a mens shoes and will not start now. Also would not let me try any brand on but brooks, when I asked to try Hoka he said none of them would work for me. So I will never be back to this store and will tell my doctors office to stop referring them also.

Julie Jimerson: Amazing example of how to turn around a negative experience, offer a kind listening ear, and resolve the situation. Not about being right or wrong- about getting it right. Had a terrible experience with employee on Sunday who said the stride analysis was a ‘dog and pony show’ but could do it if we wanted. But since not a runner, didn’t need it. I complained on the Facebook page and was contacted early the very next day. Explained to me that this store is for all, not just runners, that experience wasn’t representative of their why, and asked for opportunity to make it right. Went in this evening and had a phenomenal experience- in line with what we had always enjoyed and saw that superior customer service we came to expect. Only reason keeping from 5 stars is the unfortunate disrespect on Sunday. But, we are human, aren’t always at our best, and when given space to be heard, are open to talking and second chances. Thanks for all you do.

Nathan Kubicek: Awesome service! friendly experts

Les Mengel: Angela is the best! She has helped me find the favorite shoesthat are so comfortable (Asics Gel Nimbus 24) that I bought twopair for myself and two pair for my brother. He only had to wear them for 10 seconds to say he wanted them! (same as me)I'm about to buy another pair. I'm not into shopping so Angela, has taken care of me over the phone every time! She's a delight and is knowledgebleLes MengelPS I'm sure I'm not alone in saying climbing concrete stairs for exercise is boring. But once a week all summer, I climbed 250 flights of stairs. (one and a half hours) which is equivalent to starting at the trailhead of Mt. Bierstadt and climbing up the Colorado fourteener - without the altitude sickness. I'm a Missourian, who trains for Colorado climbing. This could not not have been possible in any other shoes! I have not taken them on the trail yet but, it would have to be easier on the joints than on concrete steps.

Ann O: Excellent knowledgable staff who provided great service. They will be my go to store!!

Sara K. Johns: Great store! They helped me find two pairs of running shoes and the right socks! Highly recommend.

John Crumley: Excellent selection. If they don't have my size they will get it within hours or a day. Friendly, knowledgeable staff.

Jennifer Krause: After trying on several shoes with the assistance of staff. I purchased a very expensive pair of shoes from this store. They did not have the shoe in stock and had to have it brought over from another store. I went ahead and paid for them and when they arrived I picked them up. When I got them home and tried them on, they did not fit. So I took them back to return them, only to learn this store does not accept returns.So the conversation went pretty much like this: No problem, can we just order this shoe in the right size.Nope! You have to pick another shoe.I tried all the shoes on before and didn’t like the fit.Too bad! That is your only choice.Extremely frustrating! I will not shop this store again and will encourage my friends and family to do the same.

Laurie Duffey: Very patient with customers. Explained all the different options. Great customer service!

Zack Nicholson: Great service.

KERRIE WALTERS: The ppl working there were great but the fact that the store don't even stock WHITE flats at all is disheartening....

Kimberly G: Great helpful employees but low on inventory

John Sands: Friendly staff, greet you when you first walk in, helpful should you need it. Good selection of tennis shoes and some assorted accessories. Great overall experience

Holly “NOTONMYSOULS” Lindsey: Not the best selection of women's shoes

Dorothea Kelley: This location doesn't stay open very late. I arrived one time and they had a sign apologizing for being closed. So I came back earlier on a different day.Prices were high. No good finds at this location. I have found better deals at other locations. I noticed the prices were marked quite high and then reduced to look like a sale BUT REALLY NO SALE. I ended up walking out empty handed. Probably won't be back.

Jim Drummond: Very helpful

Kimi Mcalister: Great service great shoes. So comfortable

mario angel Barreras: Increíble...excelente

Larry Wright: Good selection, good service

Deborah Couturier: good selection and prices

Rebecca Brown: Always has what I need in my size and great employees

Joshua “Blurry_Regatta” Farley: Not bad tbh

Joyce Hobbs: In my opinion the number one shoe store in Kansas City metropolitan area

Marla Maxwell: The manager at this store is the reason for the reduction

Melinda Musil: Finally found a good pair of running shoes for an excellent price! Very relieved as I’ve been getting the runaround from more expensive/specialty/deluxe shoe store!

Barbara Pyle: One person working at store, but she was very helpful!!!!

Jenny Cavallaro: Great, found the shoes I was looking for, used the App and got 20% off.

Rockie: A lot of good deals! Excellent place to shop at.

Graeme Collins (IllIllI!llIllIl): The employees have been nice each time I go here.

Dippity Doo: Wow! I would have never had guessed that I would find a pair of pumas for so little money ...I love my new shoes!! Thanks a bunch!

Tyrell Barnes: My experience was great!!

Lavaughn Brown: Cool place for shopping

Maybel: Outstanding customer service 👌👟

John T: Went to get shoes my son wanted for his birthday, got refused and accused of being a reseller. Unprofessional, little store in a dying mall

J T: Like really just called about my shoes at first the guy said yes there here you can come pick them up let me remind you I order them last night online pick available sizes in store for him to call right back to say they ran out early today but I order mines online last night so freaking rude..... Never again it's always something with them and my money

Deja Jaden: Service was very unprofessional, have 6 people working and none are acknowledging their customers, then when you ask for a shoe size… Have bad attitude and just left without purchasing my items. Several people on there phones not getting the job done. Will not be coming back to this location and would not recommend it!!

Mike T: Received really good service. Picked up some new 1s and some shirts tor my 12 year old. Lady associates were fantastic and helped him find clothes.

robert newkirk: Guy working clearly didn't want to help me.. was annoyed when I asked for my size..I finally gave up and left.. your people are running off business

Rasheed Smith: Does great value J cole still work here? 🤔

Anthony Williams: Good customer service

cheryl Hobdy: Reasonable prices and nice store for men

Sheree Ayala: I walked into this store with my 16 year old son and the song playing dropped 6 F -bombs multiple B-bombs. This place sales baby shoes.... toddlers were in the store children were shopping here! I'm offended and I'm a adult. How is this allowed????

joselin Cepeda: They have one price on things then charge you, regular price after. The workers have attitudes towards clients and seem to be lazy; when you ask them to let you try on some shoes. Mainly the female.

Gordon Dancy: Not Memphis and very small

jo smoo: The women are moody and rude as hell! I'll never go back and I'll make sure I let all my friends and associates know to not even bother stepping foot in there