Best Oxygen Equipment Supplier Independence Near Me

Marie Simmons: I had 2 chairs installed by Mobility first the guys are awesome I love them you will be totally satisfied.

Patricia Cramer: Amazing experience with Mobility First their customer service is the BEST! I Made a mistake brought off a website( terrible) buy local you get to talk to them or visit the store, they take care if their products, Duff and Ethan came today to put together the hoyer lift I brought off line( Big Mistake since there where broken parts, can't get anyone to respond to my email or calls) wished I could go back and buy from Mobility First..Bills is the best!!!

Mary Ellen Clark: Do not meet dates they tell patients that equipment will be ready, blame outside vendors, insurance and docs. Very poor communication.

Karen Gaideski: Great service from Mobility First. I would give Mobility First a 5 star rating

Marilyn Mongan: Response time was fast. The problem was handled easily in a professional manner. I am pleased I used this company.

Carolyn Thomas: I purchased a walker that was in stock on the floor on a Friday and needed to return the item on Tuesday, Financial issues, and was told that I would have to pay a 20% restocking charge. This is ridiculous when the item was in stock on the floor and hasn't been used yet. I could understand a fee if it was special ordered but not something that was in stock and on the floor. Won't use them ever again.

Vicki Dercher: My experiences with Mobility First have all been very positive. Jason Vallery fitted me for a new wheelchair and delivered it on arrival. He is a great representative for Mobility First. Jason is very knowledgeable, caring and compassionate. Any time I had a question, I would call him and I always received an immediate response. I highly recommend Mobility First!

Sandy Nelson: I just want to say how much I appreciate Mobility First. Brittany and Duff have gone above and beyond to help me with obtaining the medical equipment my husband needed. Even on bad weather days and with very short notice of a discharge they mad it happen. I would recommend them highly!

James Hoke Jr: Poor service. Lousey repair abilities. Very rude customer service interaction

Brenda Fields: This store is the best. Everyone I've talked to is so nice & helpful. The young man, Duff Richter just came to my home & replaced my tires. He was so friendly. Very professional, had the tires on in no time & was able to help with a couple of other things. I would recommend them to anyone. Thank you all to the service areas to the office people.

Arvella Eaton: Duff was here today to deliver my red jazzy. He was very helpful and thorough with helping me. Also he was so polite and friendly.

Mona Sweet: Wonderful people! Great work installing my granddaughter's wheelchair ramp! Can't thank them enough!

Shelley Wagoner: Everything is great!!

Smith Cheryl: Looking for a motorized scooter for my mom. I don't think she could break it down.

Holly Tye: Response time is so much quicker and less frustrating than with other area companies we've dealt with. Service call response has been as little as one day and getting a completely new wheelchair went from taking almost a full year elsewhere to taking possession in less than 4 months. Jason is very knowledgeable, efficient and accommodating. Very satisfied!

annay mason: Great service a d friendly staff, call for service they sent someone out same day. Bill was very knowledgeable and helpful when I called about stair lift wasn't working, recommend ro anyone.

Mary Goforth: Best buy ever! Quick install, quick service. Stairlift is allowing me to remain in my own home, and for that I am so grateful. Anytime I call, staff is friendly, courteous and helpful.

Brenda Richmond: The employees here go above and beyond to be of assistance . They take good care of their customers.

Charlie: This my first use mobility 1st I must say I was impressed. Duff was polite, friendly and very competent. I will refer this company to anyone that needs this type of service.

Thomas Dujenski: We are absolutely impressed with Mobility First! We are so happy we chose them. Bill the owner came out and did the visit to install our CHAIRLIFT for my mom. Bill was outstanding and went the extra mile! Bill was super helpful! We also bought a automatic recliner for my mom which is excellent. The individuals (Ethan and Duff) who installed our Chairlift and delivered the recliner where outstanding! Honestly, everyone was helpful.

Teresa Johnson: Help please!!We can't get a return call .We have been trying to get my husband a new trach for over 3 months .

l. coney: If I could give a negative star I would. I don't know what happened to Lincare, but they no longer give intent or pride themselves on patient service. We have used this DME for over 4years and as of 2022, orders have gone missing, supplies not delivered, and hour long hold times simply to speak with someone who says they dont know or someone will get back to you and they never do. So the cycle repeats. The local branches no longer responding to concerns, but when you call the1-800# they tell you it's a "local" office issue.Working with my insurance to find a better DME that's in network ASAP

Stephen Sutter: The most horrible medical company i have dealt with in 15 years of major health issues. They are committing insurance fraud by forcing patients to purchase o2 tanks instead of providing the portable concentrator the dr and insurance approved. When asked why, they tell me corporate has the local office on a "hold" and will not ship any to the office. And the person could not tell anything on what "hold" meant. I have been lied to by several people in the office on a couple different products. Took 3 months to get cpap and has been 5 months waiting on portable o2 concentrator. I am currently trying to switch companies to releave the stress in my life. But so glad lincaire can provide the sevices that make them.the most profit.

Sherri Green: my doctor ordered a overnight oxygen test on the 1st of March. Where is it ?... you guys need to do better. I have been dealing with this company for 2 years. What are the issues ? Do you need to hire more reliable people?

Devin Nightengale: We've always had good service with LINCARE for the last 4 years. 3 weeks ago, we placed an order for our regular monthly feeding supplies for my son and it never came. I tried calling and kept getting routed to a customer service representative who would take a message and someone would call me back.Never got a call back. I also got routed to answering service that said "mail box full". I am not sure what changed, but there is a major issue with their communication process, and it needs to be fixed asap. Patients are suffering.

Kristina Powell: My husband has been waiting for his nebulizer & medicine for over a week all we get is an answering service that says someone will call us back no one ever has so I called our case manager at our insurance company for help she tried 3 way calling them and got the answering service also Evelyn with the answering service was not helpful at all needless to say the insurance company is escalating our case to case management review to see if they can help deal with them while we try to find another company or other options to help him breath. This place needs put out of business for making people suffer! Watching someone struggling to breath is no joke we our left totally helpless. Well here we are 7 months later & we received a charge from this company to our checking account we have not been with them since July 2022 now no one is answering the phone so we can see what possibly this charge could be for after 7 months this place is a total rip off please do not use them definitely thinking about turning them in to BBB

Steven Taylor: Terrible customer service. I have called, talked to employees..been told I'm working on it. Call again, I was told some one would call me back. The order was sent from my doctor's office Jan 12. This is February 13. I still don't have what I need.

Monica Ellison: Worst company ever to deal with as far as billing!!!

Bryan Barner: We've had an oxygen tank in our home since December 3rd, 2021. They were to have picked it up and never showed. You can't contact anyone as no one answers the phone. I'll bet I'm not the only one. How do they stay in business?

Sarah Hammond: We were delivered a defective oxygen machine right from the get go. Then had to wait five days while a constant alarm was going off 24/7. Terrible customer service. The technician that came out was very helpful, but the customer service from the office was deplorable. You can't get through on the phone. When you do, they just say someone will be out. Very disappointed with Lincare. Best to check out a competitor. Good luck.

Melinda Kurtz: They don’t supply oxygen to customers wen they are scheduled and they have calls to to answering service. You can’t talk to someone in there office. My brother didn’t get his delivery last week so he ran out of oxygen and they were supposed to have it delivered today by 12, noon. Still no oxygen. I called and just got answering service. We need to find another place to get supplies and oxygen.

A: Can't get anyone to answer the phone at this office or or the main office. Been calling their office for MONTHS and finally gave up and ordered my own supplies off of Amazon. Then to top it all off they debited $300 a year after I had initially started doing business with them. They billed insurance 6 months worth of charges in one week. So I never even received a bill for the services. Their an absolute joke.

parrotgirl55: The girl at the Blue Springs, MO office who does the CPAP is rude! Doesn’t want to answer questions until she’s done with her presentation or she will forget where she was. Well maybe I’ll forget what I needed to know by the time she is done. She made a rude comment to me when I said I didn’t like the way the mask felt. She stood up to get a different attachment, and while getting it she said “I’m already an hour late for my next appointment.”I told her I currently use oxygen at night, and she said the CPAP takes the place of oxygen. This is not true because a CPAP machine has the ability to connect to oxygen. There was a smallpiece of plastic that enables oxygen to be used with the CPAP machine, but because it was left off of the order from the doctor’s office, she would not include the piece without an order from the doctor. Don’t expect her to take the extra step for customer service because that is not going to happen.

Cheri Caponetto: I called to have a 6 container pack of oxygen that my grown daughter's stepmother left at her apartment when she stayed there and didn't take the oxygen with her when she left. I explained that I babysat my two toddler grandchildren four days a week and I knew that the oxygen is highly flammable. The first time I called, the rep presumably called the client (stepmother) who declined to get her oxygen. The rep stated that the next Tuesday morning, the six pak of oxygen tanks would be picked up. Yesterday by Tues afternoon, they had not been picked up and no communication from the company although when I called, the rep stated that no one (us)had answered the phone and there was no apartment at the address. I assured the rep no one had called and asked what apt number was in her record. She then responded no apt number was in her record. So she stated someone would get out as soon as possible. This company obviously doesn't take good information over the phone and then fibs when you call. So for the safety of my grandchildren I am planning to make a complaint to management agencies and hotline regarding their lack of concern for the safety of toddlers. They apparently jerk people around and are not truthful. They should adhere to what they state on the phone and don't throw out that no one could be contacted or that the wrong address information had been given. If they cannot organize work schedules, then why are they permitted to remain in business in the health care industry.

Linda L Beullens: They are very nice on the phone. But who ever is filling the orders. Is not paying attention. Or needs to be retrained. Third time I have called for a facemask kit for my Nebulizer machine. And they send the hand held one's. Mean while my Insurance company gets billed for their mistakes. I can see once. But three times and you can't get my order correct?

Sarah Hall: I’ve used lincare for over 3 years now. Although never fantastic, the new call system is a joke! I shouldn’t have to wait 29 min to talk to someone to order supplies to then be informed they won’t actually be putting in my order, someone will call me back and they don’t know when....

Teddy Tompkins: Forget about anyone answering the phone. If you choose to hold you will probably grow old and gray before anyone comes on the line to speak with you.

joyce hilliard: Getting a hold of this place is terrible and I've left numerous messages which are never returned. I will drive there to return equipment that they were to pick up.

Ashley lynn: Had an interview here and I waited over 20 minutes when they knew what time what my interview was and no one went and told the manager that I was even there and then they wanted to treat me like krapp extremely horrible customer service

Sylvia Wright: TERRIBLE COMPANY! From the moment I started with them it was a nightmare! I cant believe they are in business!!!! I just can't go through the whole story. Shame on these people, they have no work ethic! I finally called Medicare and they told me to go to a company in Overland Park, KS. I live 10 minutes away from Lincare and 40 minutes from the Overland Park location. That is how much I despise this company! So good luck to those that try to work with them. I called their.HQ in Florida to close my account and start with the new company.

S W: We appreciate Eric's expertise. We were primarily interested in a lightweight electric wheelchair with the emphasis on lightweight.With what we purchased, at 40lbs with the battery in, I (127lb weakling) can collapse it down and hoist or ease it into the car.Perhaps we could have paid less had we bought it online however, the advice, time saved and being able to try it out was worth it. Have already taken it on a "walk " today

Joseph & Melanie Cambe: Thanks to Eric and Happy Living Medical Sales for taking care of our family! Great service and quick shipments! Can’t wait to purchase more from this business!

Henry McCanna: Eric could not have been better. Very knowledgeable and helpful. Will be back if needing medical supplies.

John: Great company, great service & products.

Richard Testa: Went in to get some things for my grandfather and the gentleman Eric was extremely knowledgeable of exactly what we needed rather than wanted. Thanks again !

Luci Messina: Eric was amazing and helped me with everything i needed for my mom. I highly recommend Happy Living for all your medical supplies!

William Williams: Thanks to Eric at Happy Living Medical sales in KC,MO We are now proud owners of two Buzz Around Carry On mobility scooters made by Golden Technology. Definitely the place to go if you're handicapped.

Gerry Luke: Purchased a $400 ice machine for my wife’s knee replacement. Device struggled to get cold enough. Tried everything over a 3 week period to make this machine work better at which time the water pump quit completely. Took it back to the store. Was told the machine had a 5 day guarantee! I had not taken the machine out of the box for 5 days! Clerk was rude, lied and did not make an attempt to resolve the situation. Looked on Amazon and ice machines were $200 with 30 day guarantee. I think this company is ripping off Senior Citizens.I read the owners reply and he is a Liar and can’t be Trusted!He did not offer to replace the machine or refund my money. LiarHe did not tell me about a $150 machine. Liar again.I did not hit anyone as I am an old man! Liar again.I did use some profanities because the clerk was lying, rude and obnoxious.What a way to treat Senior Citizens! Rip them off.

kathleen H: I recently purchased some medical supplies for my father who suffered an injury from a fall. The staff at Happy Living Medical Sales were incredibly knowledgeable about each item in the store and able to answer all of my question. They really took the time to understand my father's living situation to ensure he had the correct medical equipment and mobility aids so he could still maintain his routine safely while his injury healed. I was very impressed with the selection and quality of supplies at Happy Living Medical Sales and the team's level of healthcare expertise. I plan to continue using this store in the future should my family need further assistance.

Alex: Went in to Happy Living after my mother-in-law tore her meniscus. We were not certain what to get to make her recovery as comfortable as possible in her house. Eric was super helpful and knowledgeable and he informed us of our options. The items we walked away with were crucial in her safety and recovery and we would not have thought about many of the scenarios we discussed at Happy Living. He even got a special bathroom bench drop shipped to her front door. THANK YOU

Lynn G.: This gentleman is kind understand and is a credit to the community I have worked with other Companys and none is as fantastic as Happy Living I will continue to deal with this business.!

Tammy Luttrell: Great customer service! Able to answer all our questions, polite and professional!!

Libby Nickols: I bought my dad a lift chair less than a year ago. It broke. Eric replaced the chair and gave us a new warranty. I greatly appreciate the difference this chair makes in my dads quality of life.

Anne Mahoney: We have been going here four years. The supplies are excellent quality. The people care and order what we need if it’s not in stock. We are senior citizens and are treated with respect . They share clear information about questions we have or tell us who to ask. They do not rush us. First choice for supplies. Great place!

Jim McKinney: Totally impressed with Eric's understanding of our mobility needs and his vast knowledge of the scooters suited to our needs. I'm ever so grateful the internet guided us to Happy Living - awesome selection of mobility products. Thanks, Eric - great shopping experience and my wife loves her new found mobility!

Anne Guthrie: I have bought quite a few things there.The employees are very friendly & helpful. The biggest thing that I bought, was an electric recliner for my husband. You can put it in all kinds of positions. He loves it. They brought the new chair, and took away the old chair. We also rented a lift for my mother from them. We are so lucky to have Happy Living Medical Sales in the Northland.

Ian C: Worst experience of my life. Sold us a hospital bed for my father - installer was incapable of assembling, bed failed within days. Took multiple weeks to receive another bed, same installer was sent to assemble. Bed failed withing 24 hours. Eric promised for weeks that a new bed was on the way while my father remained bed bound with no capability to sit up. Eric consistently over-promised and under-delivered on his deadlines - everyday would promise the bed would be delivered tomorrow - for weeks.We purchased a bed from an alternate vendor, and have spent months trying to get the bed returned, the bed was returned and received by Eric over 5 weeks ago - everyday he promises he has sent the refund or will send it today or I should receive it today - he always has a story. Finally today after threatening to escalate I received a $500 refund, a fraction of what the bed and other equipment cost. **UPDATE - when I called Eric out for his refund amount he sent an additional $400 and claimed he has "adjusted the refund". Eric never provided an itemized receipt for our purchase no matter how many times it was requested.My experience has been that Eric is a very personable person who will over promise, under deliver and constantly lie to avoid accepting accountability for his failures, he will sound very convincing and authentic on the phone but will never follow through with his promises and will lie at every opportunity to avoid responsibility.I wouldn't wish Happy Living Medical Sales on my worst enemy.

Gabriela Flores: Great Service!! Eric was so nice and kind and took the time to help me get the appropriate wheelchair I needed for my mom.

Michael Dwyer: I love buying all my medical supplies from happy living there reasonably priced And I hate to go anywhere else everywhere I've been is over price!

chris osborn: I bought a gel/foam seat cushion for my wheelchair and used it 2 days about 3hrs each day and it was very hot and very uncomfortable so I decided to return it and was going to see about a different cushion and with receipt he would not take it back because I didn't have original packaging which was celafane clear plastic shrink wrap. Thank you for wasting my money and that was my first visit and I won't return and will definitely spread the word, I work in retail and know lots of disabled people and will not recommend! *update to reply, you also have opened packaged cushions of the same one I purchased plus others on the shelf for sale. Don't need exchange just will never be back like I said previously because it truly did not sit well with me! *